The Buick Roadmaster is a large, older-style car made by Buick. People bring it up when they’re talking about choosing that model and sticking with it. The main idea is that it’s known for being roomy and comfortable.
The Ford Explorer is a big family SUV with three rows of seats. In this episode, they’re talking about a version that’s unusually quick because it has a turbocharged V6 and a modern automatic transmission.
“Twin turbo” means the engine has two turbochargers that help it make more power. That’s why this Explorer can feel surprisingly quick even though it’s a family SUV.
This means the car’s automatic transmission has 10 different gear settings. That can make the car shift more smoothly and keep the engine in the right power range.
This is a bigger version of the Jeep Grand Cherokee with extra space in the cabin. The “L” means it has a longer wheelbase, which usually helps with room for passengers.
The Land Rover Defender is a type of SUV built to handle rough roads and off-road driving. A 2022 Defender 110 is the longer version, and people talk about it a lot because it’s a newer model that still needs regular upkeep as mileage adds up. If someone has one with 82,000 miles, the conversation is usually about how it’s been to own and maintain.
This is a Land Rover Defender 110, a long-wheelbase version meant for off-roading. The speaker says their 2022 one had a serious engine failure at 82,000 miles and is now being repaired.
An extended warranty is extra insurance for repairs after the original warranty ends. Here, not having one means the engine repair cost falls on the owner.
Cylinder pressure is basically how well each engine cylinder can seal and compress air/fuel. If there’s a huge loss of cylinder pressure—especially in specific cylinders—it usually means the engine can’t build compression and may need major repair.
An engine has multiple cylinders, and they’re numbered. Saying cylinders three and six failed tells you exactly which parts of the engine aren’t building compression.
A “highly customized truck” means it’s been modified a lot from how it left the factory. Those changes can affect how dependable it is and what might have contributed to the engine problem.
They’re talking about cars they used to have that they really wish they still owned. Car people often feel this way because some cars are hard to find again or just hold a lot of memories.
The Lexus ES 350 is a comfortable, mid-size luxury car. The caller is considering it because they want more safety features and a car that’s easier to live with than an SUV.
The Lexus RX 350 is a luxury SUV. The caller currently has one, but is thinking about switching to a sedan (the ES) because they may not need an SUV anymore.
A hybrid is a car that uses gas and electricity together. The caller is saying they probably don’t want that type of powertrain and would rather choose something else.
The Lexus ES is a popular Lexus sedan. The host is saying that used ones often become available when leases end and people trade them in, so timing matters if you want a specific ES.
“Coming off lease” refers to vehicles whose lease terms are ending, so the cars are returned to the leasing company and then sold into the used market. Lease-return timing can create predictable waves of inventory for certain models.
A “trade-in” is when you turn in your current car to the dealer to help pay for another car. More people trading in around new-model launches can mean more used inventory for shoppers.
“Out-the-door” price is the final total you pay for the car, not just the sticker price. It includes the extra costs like taxes and fees so you know the real number.
Paint and sealant are protective products that are put on a car’s outside to help keep it cleaner and easier to wash. Dealerships sometimes bundle them into the sale. The value depends on what product it is and how well it’s applied.
Wheel locks are special lug nuts that require a unique key to remove your wheels. They’re meant to deter wheel theft. If they’re included in your deal, make sure you get the key and know exactly what you’re getting.
A third party add-on is extra car stuff that isn’t made or installed by the car company itself. The dealership may still sell it, but it comes from another supplier. It’s often optional, so it’s worth checking the price and whether you really need it.
A dealer add-on is extra stuff the dealership tries to sell you when you buy a new car. It could be things like floor mats or paint protection. The key is that it’s optional, and the price can be inflated compared to buying it elsewhere.
Markup is how much extra money a seller adds on top of what something costs them. With dealer add-ons, that extra charge can be pretty big. Comparing prices can help you avoid overpaying.
“Wheelchair accessible” means the van has been changed so someone in a wheelchair can get in and ride safely. In this segment, they’re talking about converting a van for that purpose, which is why the choice of van matters. The host suggests some vans are easier to convert than others.
“Certified” usually means the used vehicle has been checked and comes with extra guarantees compared to a normal used car. In this call, the person is considering a used van that might be certified to lower the chance of surprises. The transcript doesn’t specify which certification program.
The Honda Odyssey is a family minivan. In this call, the host says it’s a popular choice for turning into a wheelchair-accessible van because the inside floor makes the conversion easier. They also suggest it can last a long time—200,000 miles or more—after it’s converted.
LIVE
It's time for the CarPro Show, where you always get straight talk and honest answers
about everything automotive from Jerry Reynolds, the CarPro, two-time winner of USA Today's
Deedah of the Year, six-time winner of the Texas Auto Writers Association Award for Best
Radio Show in Texas, and a member of the Texas Radio Hall of Fame.
Todd Chambliss is Jerry's co-host, he's a noted voiceover guy and a celebrated Tibetan
throat singer.
So get ready to either call in with your question for Jerry or a song request for Todd on the
CarPro Show.
And we certainly do appreciate you spending this hour with us here on the CarPro Show.
And if you're thinking about making a move, let me help.
It won't cost you a penny, and I will give you the very best of my many years of experience
in the auto industry.
If you'll just call 800-926-7777-809-2677-7777.
And I want to say, recognize quickly that today is D-Day, so if you're not really up
to speed on the history of D-Day and how that all came about, you're really ought to get
online and do a little bit of looking because we lost a lot of great men on D-Day.
It was an unbelievable event in history, and some of those guys are still with us today.
I mean, one that was at the celebration today in Normandy, I think he said he made the trip
over there, and it was 103 years old.
Oh my.
Yeah, and served in the military and was there on D-Day.
So very fascinating.
We always pay our tributes to our military and our police officers and firefighters and
first responders, that's one of the things we do on this show on a regular basis.
And we do it in the newsletter also on a regular basis.
So there you go.
Todd Jambliss, the Tibetan throat singer.
Throat singer.
Yeah, that's an acquired kind of a skill it takes years and years to do, so I'm pretty
proud of that.
I'm sticking with Roadmaster.
Okay, you know, you're probably right.
That's probably the best idea.
Yeah, I think so.
Probably.
Absolutely, yeah.
So I next week in the free weekly newsletter every week, my friend, Kim Commando, who also
has a radio show who also has a newsletter, although props to her because she puts out
a newsletter every single day, even the weekends, seven days a week.
Yep.
And I think she's smarter than me.
I think she hired somebody to do it.
You know all this yourself.
I mean, a lot of folks may not even recognize that.
I write every word that's in that newsletter.
And just so you know, there's an average of 15,000 words a week in the newsletter.
Wow.
That's kind of my gauge on length, okay, but I think she hired somebody.
She probably does.
But she probably looks it over.
Oh, I'm sure she has a hand in all of it.
Yeah.
In fact, we're on, I mean, she's like 480 stations and I'm only on 141, but a lot of them are
the same stations.
Yes, exactly.
And sometimes we even our shows back up back to back.
But next week in her section of the newsletter, her section of my newsletter, because she's
good enough to share that information with her, with us, props to her for allowing them.
Yeah.
I've got a special report coming up that she did that just absolutely blew my mind.
And this is not necessarily car related, but keep in mind that this newsletter that we
put out every Friday is there to help you with a variety of things.
But this one is amazing.
See if you if you knew this.
OK, all right.
And we're talking about health insurance here.
AI, the insurance companies hire, they use AI to go in and try to find a way to not pay a claim.
It's absolutely true.
And it blows me away that that's actually the M.O.
But I've heard from so many sources, not just you, but this just kind of confirms that that's
there. That's their primary mode of operation is to find a way not to pay.
No, the first one is to collect your premiums.
Well, OK, fair enough.
And number two is figure out a way not to pay out exactly.
Not to use your premiums.
Better business that way, I guess, right?
I was more profitable.
And certainly.
So it takes AI.
On average, one point two seconds to deny your claim.
I shake my head because I can't believe it all comes down to a chat bot.
Yeah, to figure out whether you get covered or not.
Then it could be a ruination for your family's finances, everything.
And as fast as you can snap your fingers, an AI chat bot can deny your claim.
That's unreal.
And guess what? What?
What percentage of people do you think five it?
Probably less than five percent.
How about two tenths of one percent?
Oh, wow.
Well, point two.
I don't know that people are conditioned to instinctively know that they have that
option to be able to fight it.
No, they don't.
And so that's the problem.
So most people just get on there.
Because they say, well, I paid my premium, I need my coverage.
Like, no, it's not going to happen.
Well, OK, and you walk away.
It's like, you need to fight it.
Now, zero point two percent of people that appeal.
That's still a big number.
Yeah.
Because of all the claims that are denied, right?
Exactly.
Of those zero point two percent people of people who do appeal.
Ninety percent of them win.
Oh, so many lost opportunities.
So much lost money, lost money.
So this article is going to be there next week.
Not only gives you these facts, but she gives you God lover.
She tells you exactly what to cut and paste into an AI chat box to box to fight.
You're so great.
Oh, what a great service that is.
Oh, she's amazing.
Now, that could probably compare to the auto insurance industry as well.
Could it not? Oh, it could.
And I point that out in the article.
So there you go to read it. Yeah.
Mike, Houston, Texas.
We've got about a minute and a half here, sir.
What car do you wish you had back?
1962
Pardon.
Grand Prix. Boy, I didn't remember them making the Grand Prix back that far.
Was that the first year?
That was the first year. Oh, I'm going to have to look that up because I can't.
I I I remember around 65 and 66
I remember the Grand Prix and it was a beautiful car.
Was 62 a really big car?
It's similar to a Chevrolet.
They had that convertible look on top.
OK, all right.
And you remember what size engine it had?
389
We always remember that, don't we?
How cool.
I have a little story behind it.
I know I don't have much time, brother.
We are already out of time.
I apologize for that.
But call me back one day.
We'll do this again.
I promise you that you don't have to go
it alone when you buy your next vehicle.
The car pro will help you for free.
Free. Call the chase dot com car pro
listener line now at 1071
Every single week, Jerry Reynolds,
the car pro is reviewing cars back in the old days.
When you used to review just one car on average,
that's probably a more of a laid back week than now,
because it seems like every single week you're doing two cars a week.
Yeah, I have been doing two cars a week, which is great.
I mean, they're trusting you with these cars.
But is this a lot of work to do?
Because you don't just drive around and say, oh, look at this.
You're actually having to make notes and write the review and everything.
Absolutely. So what have you driven this week?
This week I have enjoyed both three row SUVs that I've had.
I started the week with the Ford Explorer trimmer.
I looked at it, that's a cool looking vehicle.
It's different for sure.
Mm hmm.
It's not overly fancy on the inside.
Yeah, looks good on the outside.
But this thing is some kind of fast.
It's got a three liter twin turbo.
Six cylinder engine under the hood.
Got 10 speed automatic transmission.
And it's this thing is putting out 400 horses and 430 pound feet of torque.
I never thought I would hear that from an explorer.
It's thing is a rocket.
Gee, I mean, it's a rocket.
And then the second half of the week, I spent in what I'm driving today,
which is the 2026 Jeep Grand Cherokee L, which is the longer wheelbase.
Is the L for longer or for luxury, though?
Well, I mean, it's actually for longer.
But it's plenty.
There is plenty of luxury in this thing.
That's what I understand.
The interior is just stunning.
In a in a color, a neat color that is hard to
kind of hard to describe.
Really, it's kind of a peanut brittle color, if you will.
Peanut.
Well, I don't want anybody to think it's orange.
It's not. And then like a like a brown, like a.
Well, sort of. OK.
And and you got to, you know, keep everything in perspective.
I'm colorblind, so I don't always know what I'm describing.
But what do you think that?
How would you describe that?
It's a creamy kind of a light is mauve.
A good word, like a toprope.
I'm not good with all the off colors.
I like brown, red, blue, green and yellow.
But it looks like a like a cream color, brown, like a light brown.
You don't see orange there?
No. OK. No, not at all.
Don't don't listen to colorblind boy.
He doesn't know what what he's driving.
It doesn't look orange to me at all. OK.
Well, it's pretty, though.
The seats are absolutely gorgeous.
Yeah, it looks nice in there.
Yeah, it's it's very luxurious.
Everything in the world on it.
Got a much smaller engine than the Explorer.
It's got a two liter four cylinder. Oh, OK.
Really not enough horsepower for me.
Yeah. But I got a heavy foot.
So bear that in mind. Yeah.
If you want to grab a line, I've got one.
It can be yours.
971
Scott Thousand Oaks, California.
You're next on the car pro show.
Scott, what can I do for you?
Good morning, Jerry. Good morning, Todd.
Thank you very much for a very good show.
Thank you, sir. Thank you.
First of all, just for sir. Yes, sir.
First of all, I just want to remember my brothers in arms
82 years ago on this very special day.
Yeah. The invasion of Normandy.
Thank you very much for reflecting upon that earlier.
That reminded me to actually say this.
Oh, thank you. Good. Good for you.
Yes, sir. Yes, sir.
So I have a 2022 Land Rover Defender 110
82000 miles.
I unfortunately did not get an extended warranty.
The engine failed with a hundred percent loss of cylinder
pressure and cylinders three and six.
I've owned Land Rover since 94
Probably had seven of them.
I still have my original Defender ninety from 1994
with a hundred and 27 miles, right?
So the Defender 110 is now sitting up at up at Jagdland
in Simi Valley.
Thanks to guys up there.
Those guys are awesome and they're replacing the motor.
New motor. Boom. New motor out of pocket.
And, you know, the conundrum.
I got 82000 miles on the structure now.
There'll be a new motor with zero miles on it.
Highly customized truck, which I take off road up in Ida
Wilde, California. Yeah. What to do?
Jerry, what do you think I should do here?
You put a new engine.
If you put a new engine in it, then I'd keep it and drive it.
I mean, the transmissions haven't been a
characteristically bad problem of the Rover.
The engines are so we you've already spent the money.
You got a vehicle that you like.
It's probably good for, you know, another 100000 miles,
doing good maintenance on it, assuming that the engines have improved
since that one was new, because that typically happens.
And I think keep it and drive it and at least,
you know, drive it for a year or two.
And then if you want to trade it, it's got it's going to have good value
because of the story behind it, which is, yeah, it's got a 100000
miles, but it's got a brand new engine.
It's going to bring big bucks.
So I mean, that's exactly what I would do.
Don't put too much stock in what you read online about cars or trucks.
Those people don't know what the car pro knows.
Call him on the chase dot com car pro listener line at 1 800 926 77 77.
And next up is Charles in Denton, Texas,
north of Dallas, Fort Worth.
Charles, welcome to the show.
Well, thank you so very much.
I'm a very long time listener.
Well, good to have you.
The days of Kevin and Tom Dooley and, uh, and welcome Todd.
Thank you.
Yeah, he's, he's got his two year anniversary coming up in September,
believe it or not.
Two year pens coming.
I can't wait.
You're walking in big shoes, brother.
Absolutely.
Okay.
I have a D day quick story.
My grandmother produced 13 children.
Oh, had a presidential citation.
And all 13 children, including boys and girls, were in active military duty.
And she got a presidential citation for us.
So awesome.
So loot to and hands off to that.
Were you, were you one of those?
Yes.
Well, thank you for your service.
Well, I was in, I was in an 82nd Airborne and, uh, and I finished service
and, uh, and got into OCS and had a commission.
Yeah.
And your family, there's another, your family has my deep gratitude.
And you in particular, Charles, thank you for sharing that.
Very much.
Um, I had a couple of interesting stories.
Uh, one is the, the cars that we wish we still had.
Yeah, we got one minute.
I went into the service.
Somebody wanted my 1950 Mercury Woody station wagon.
And they wanted it so much.
They borrowed it forever more.
Uh-oh.
So they stole it.
Lamb cook it.
Oh, yeah.
I left, I left one heart, Rob, which was my favorite.
And then I quickly gained right after, uh, I got my commission.
I went and bought a new car, which is the only new car I ever bought in my entire
life.
What was it?
And it was a 68 Dodge 440 RT.
Oh, wow.
Oh my goodness.
I wish you still had it.
Oh, I, I still wish, uh, and, and that had, that had a really brief story.
Uh, brother, we are, we are out of time.
My friend, I apologize, uh, but I do thank you for your service.
And I thank your family.
God, Lee, I've never heard anything like that.
Whether you're buying the lowest price car or the most expensive luxury vehicle,
call the car pro first for free advice.
Call the chase.com car pro listener line now at 1-800-926-7777.
And welcome back to the car pro show.
Jerry Reynolds, the car pro, and they call me the road master.
I don't know that I've earned that.
I think it was just a name that they said, you know, it sounds good.
Let's just call him the road master and see what he does.
And they were making fun of you.
You just didn't know it.
Well, now, now I know.
Thanks a lot for that.
Every single week, the newsletter goes out.
What do you say the number of folk who have signed up for it would be at this
point?
Oh, I don't know.
It's in the six figures.
Yeah, it's crazy.
And with every single week, there's all this work that goes into it.
So I guess I was wondering, what do you have loaded up and ready to go for next week?
Well, I've already told you about the Kim Commando special report.
Can't wait for that.
That's going to be good.
Yep.
Lexus has canceled their flagship SUV.
I'm sorry.
No, no, no, no, no.
Whoa, whoa, whoa.
That's wrong.
They've canceled their flagship EV.
Oh, okay.
So what happened?
That's a bury the lead there.
They're they're backing off on electric just like every other car company is.
And now we'll find out how much they're going to ride off because of what
they've done and add that to my running tally, which is one, which is now up to
$125 billion written off by car companies over electric cars.
I laugh, but it's really more crying.
I tried to tell them at the time you did warn them.
I mean, multiple times and they didn't listen.
Did they, they did not.
And in my advice column next week, I'm going to tell you why you should not
trust third party.
Automotive websites when it comes to pricing.
I just did that this week to price something curious about what something's
value was and glad you told me that.
Well, you go on to.
I just throw one out the car gurus.
OK, there you go.
And you look at a car and this big thing is on there and it says great deal.
You think, well, it must be it.
Headline says great deal.
It must I better go ahead and take that to heart.
How do they know what's a great deal?
It's a great deal to them.
It's a great deal of money for them, I'm sure.
Oh, yeah.
I mean, this is a great deal because it's cheaper than a lot of the other ones
that are on their same website.
But they're not looking at the the history report to know that it was deemed
a total at one time.
That's why it's a great deal.
Is it a great deal because it's cheaper because the miles have been rolled back?
Was it in a flood?
Oh, or was it a great deal because the dealership that's listing that car said,
well, you know, hey, we'll give you an extra hundred bucks.
If you say this is a great deal.
Is that part of the package?
Yeah, you can't trust that.
No, and people are trusting it.
I'm going to cast a serious doubt on that.
You're poking the bear over there, Mr.
I could. It's what I do.
That's why you are right.
Between that and the FTC here lately.
Oh, I'm going to wind them up on that one.
And start talking about the FTC and all the other stuff.
All these folks are advertising and you likely to hear quite a bit.
I'm going to do my best to clean up.
Good for you.
The automotive world when it comes to advertising and bait and switch.
Absolutely. I didn't do it when I own dealerships.
I don't like anybody doing it now.
I don't blame you one bit.
And then my closing message, which if you're not used to going all the way
to the bottom of the website, you really should.
Newsletters. Sorry.
You're not used to going all the way to the bottom.
You should. It's a very heartfelt thing.
I write it every week.
Takes me a lot of time and got a huge reaction this week
to the one called the empty parking space.
Next week coming up is titled I thought success looked different.
OK, I'm going to take you back in time
along my career with the hits and the misses.
OK, and how my thinking has changed over that long career in the car business.
Interesting. All right.
It's going to be a little interesting.
I'll tell you that.
Let's talk to Carol in Irvine, California.
Carol, welcome. Thank you for holding.
What can I help you with?
Hi, Jerry and Todd, welcome to the new station.
Hey, we're happy to be there.
We're really happy to be there.
I was so glad you're here.
OK, probably use we like Lexus and everybody holds on to them
because we've had from 1999 to 2011 Lexus and in between.
And they, you know, it's a luxury car on the ES 350 or the RX 350.
And we want more safety features.
And currently I have an 08.
It has some features and we've had the RX.
But my, as I said, we're getting older and my husband feels probably
we don't need an RX anymore and for the ES.
So I don't think I want a hybrid and probably use could be new.
But what do you year wise, you know, like I want a light car still
because I think they're safer and I want light interior, you know, like can or gray.
And what should I look for?
Look for or avoid or what do you think?
Well, you're not going to go wrong with the ES, no matter what year you buy.
But I will. I will.
Here's what I would do if I were you.
OK, are you? You're not in a huge hurry.
Are you? Not necessarily.
But my son's car got totaled.
So my husband gave him the RX 11 and then my husband got something else,
which was not a Lexus and I want to get rid of that and get this other car.
But OK, I'm I'm I'm trying to explain that there's going to be a lot
of ES's that are coming off lease, but they tend to come in at a certain time of year.
One of those times is going to be in August.
That's when the new models typically come out, people trade.
So you're going to see a lot of them in August.
You're going to see more in December, which is why I asked how big a hurry you were in.
So if I were you around August, I'd start looking.
I've got Lexus Santa Monica.
I got good connections with and I've got Newport, Lexus and Newport Beach.
They're both at my website.
Watch their watch their websites and see when one comes in that you think
you're interested in and reach out to either Chris Clark at the at the Newport
Beach Store or Michael Fleming in Santa Monica and tell them you're a listener
and go in there and look at the thing you got to do when you see one online
that you really like, you got to move fast because there's a lot of people out
there just like you looking for a used ES and they go really quickly.
So they've given me when I've driven by a little cards like,
are you thinking of giving this one up here when I'm going?
Yeah, throw me out the door and get it.
You know, it's like it's like the emails that you get and the flyers
in your mailbox where they say, we need your trade in.
No, they don't need your trade in necessarily.
They need to sell a new car.
And if they can entice you by making you think you're going to get a huge
trade allowance, then they want you to that's what they're trying to do.
Take all that with a grain of salt.
But the main thing is when you see one that you like, then go for it
and take a look at it and try to be their ASAP.
The two places that I told you about, they've been with me a very long time.
They've been great dealers and they will take good care of you.
Both of them are at my website.
Be sure you talk to my contacts and they'll get you in one.
I promise you that.
It was so nice to talk to you, Carolyn.
Thank you for the warm welcome there on K ABC in Los Angeles.
We appreciate it.
If you wonder whether an electric car is right for you, talk to the CarPro
about it.
Call the chase.com CarPro listener line now at 1-800-926-7777.
Probably good to mention the number one clicked item in the newsletter this week.
It is an advice column.
Don't tell me it's your last car.
How many times have you even the last month or so?
Heavier people say, well, Jerry, this is my last car.
And you're like, nope, nope, life changes.
Your needs change.
People think, well, I'm a goner in a few years.
I mean, you don't know how that's going to work out for you.
No, and it's a mistake.
It's a mistake to plan down the road when we don't know what today or tomorrow holds.
Absolutely.
So it's my advice is even if you think it's your last car, get what you want right now.
Get it for what you need at this moment and live life one day at a time.
That's exactly right.
There you go.
Let's talk.
I'm sorry, boy, that came out of nowhere.
Robert in Arlington, Texas, Robert home of the Cowboys.
What can I do for you?
Hello, Jerry.
Thank you and keep poking the bear for us.
Thank you, buddy.
I'll do my best.
Hey, quick question.
I've read your reviews on the ones that I'm putting into the mix for a new car choice.
And so just decided last Sunday just to walk the dealership lots, just get my
on it and narrow them down this and that without the test drive yet.
And what I wanted to get your opinion on is when you look at, of course,
you got your MSRP sticker on the side and then let's say that they have 15
of a particular model on the lot and seven of the nicer classier ones.
Well, I also have this little addendum sticker on it where they want to sell you,
I guess, the nitrogen tires and the ceramic paint code and the.
Tent that doesn't come from the factory on the windows.
Yep.
Much as part of that part of the real equation, is that something
that a person could opt out of if they wanted to?
Or does dealerships pretty much build those in?
If it's on the car, they're going to charge you for it.
Now, the amount that they charge you can vary with my dealers.
And look, some, some automakers absolutely force the dealers to do add-ons.
OK.
And Honda is probably the worst.
Toyotas almost as bad, but if you don't do their add-ons,
they're not going to give you the cars that you need.
And so dealers have to do it.
Now, with my dealers that are on my website,
every case I know of, they will discount any add-ons down to their cost.
And but you're going to have to pay for them because they're on the car.
I didn't realize it was factory incentive.
More thought, I thought it was just a dealer.
No, you know, they have a choice.
They don't have to do it.
But if they don't play the game, they don't get the inventory.
And that's the truth.
And that's that's the sick, sickening part to me, especially with Gulf States.
Toyota, they're the distributor for all of Texas.
So Toyota sells to Gulf States.
Gulf States sells to the dealers.
They want the dealers to buy their products.
And their products include paint, sealant and wind attend and wheel locks
and floor mats and all those things.
But now these are third party companies, right?
They're not necessarily factory incentive types.
They're they're they're considered a third party add-on.
They're considered a dealer add-on.
But they're done by the distributor in the case of Gulf States.
So when when the dealer orders his cars from Gulf States,
they don't order from Toyota.
They order from Gulf States.
So when when they order their cars, they can have the add-ons added.
And if they get the add-ons added, it's it's unwritten, but it's a fact.
And every Toyota dealer in Texas knows that you better buy that stuff.
Are you not going to get the cars?
And that's what I never realized that the I'm going to use the word
that the crew came from higher up like your factory.
I would have thought that was just something the dealer was.
No, but if you if you'll stick to the dealers at my website,
I can save you money on the add-ons.
And you'd be surprised how much markup there is in that stuff.
I appreciate the call, Robert.
We got to run.
It's not all about cars and trucks.
It's about what suits how you drive.
Call now for free advice from Jerry Reynolds, the car pro.
Call the chase dot com car pro listener line at 1-800-926-7777.
And Tim and Tom Dale, California, welcome to the show.
Tim, this is a short segment, so let's jump right in.
What can I help you with?
I'm looking for a van for my daughter.
Yeah.
For I can use it for get it converted into a wheelchair accessible.
Very good.
It's good for a long run.
Are you going to go?
Are you going to go with a new one or a used one, Tim?
Probably a used one, maybe certified.
OK, good.
You know, the Honda Odyssey just seems to be the go to
for people who are converting to wheelchair use.
And I was in the, when I owned my Ford dealership, I was the only guy in Dallas
Fort Worth that stocked handicapped vans.
I got a pretty good education on them.
And I will tell you that there's something about the floor in the Honda
that makes it easier to convert than any of them out there.
And that that means a lower price for you.
Now, there's no question.
The Odyssey is a fantastic van.
And once you get it converted, if you want it to, you know, it'll it'll go 200,000 plus miles.
But that's why I keep vehicles along time.
I got like a versus 300,000 miles.
Yeah.
Van has the other it's already like 30 30 year old van already.
You know, I don't want to fix that one up.
It's too old.
If you go to AutoTrader.com, there is an option there to look for pre-owned
handicapped vans.
And a lot of times you can find one that's a few years old, but virtually has no miles on it.
And it's sad.
But unfortunately, a lot of people get those and then they pass away.
And their family ends up selling them.
And there's some real good buys out there.
If you just look, I wish I could give you a magic answer.
I just can't.
It's better to be good than look good when it comes to your next vehicle.
Call the car pro Jerry Reynolds for advice.
Call the chase dot com car pro listener line.
1-800-926-7777.
About this episode
The hosts open with a D-Day reminder and tributes to service members and first responders, then pivot into listener and industry talk. A big thread focuses on how insurers allegedly use AI to deny claims quickly, and how shoppers can miss red flags in pricing and vehicle history. The show also covers real-world vehicle stories—engine failures, classic-car nostalgia, and car-shopping tactics—plus quick updates on EV strategy and Lexus model changes.