The Buick Roadmaster is an older, full-size car model from Buick. It’s known more for its classic, big-car character than for being a modern daily driver. The podcast mention is likely about the car’s history and recognition.
The Lexus RX is a popular Lexus SUV/crossover. The caller says they already have one in their family, and they’re trying to find something similar to it.
The Lexus ES is a Lexus luxury sedan (a regular car, not an SUV). The host is basically saying it’s a safe choice and that he’s currently reviewing the 2026 version.
The Lexus ES 350H is a hybrid sedan from Lexus. “Hybrid” means it uses both a gas engine and an electric motor to help you get better gas mileage. The host is saying it’s roomy and packed with nice features.
Air-conditioned heated seats combine two functions: heating for cold weather and cooling (via airflow or refrigerant-based systems) for hot weather. This is a premium comfort feature that helps maintain a consistent temperature for occupants.
A chat bot is an automated program that talks to you like a person online. In this story, it’s used by a dealership, so the buyer may not realize they’re not talking to a real employee.
Term
AI
AI means the computer is doing the talking and making responses automatically. In this case, the dealership chat uses AI instead of a person.
“Service appointments” are scheduled times for a dealership or shop to perform maintenance or repairs. The host notes that dealerships use chat bots to book these appointments, which changes the customer experience from talking to a salesperson or service advisor.
They’re comparing Tesla to the Chevrolet Equinox EV, which is an electric SUV. The discussion is mainly about which one has better deals for the money.
Incentives are discounts or money-off deals to get people to buy a car. The host is saying automakers reduced EV discounts because dealers weren’t even stocking the cars.
They’re describing a loop where dealers don’t order enough EVs, so the company builds fewer, and sales stay weak. It’s basically how the market can reinforce itself when demand isn’t there.
The Tesla Model Y is an electric SUV/crossover. The host is basically saying it’s the one that tends to be worth more later, so it’s the safer bet if you care about resale.
Resale value is what you can sell the car for after you’ve owned it. The host is saying EVs can drop in price quickly, so resale value is a big deal when choosing one.
Depreciation means the car’s price drops after you buy it. The host says EVs can lose value fast—especially early on—so they prefer leasing or buying used.
A Chevrolet Silverado is a big pickup truck. Here, the host is talking about the 2024 version they currently have, and wondering how the newer one will compare.
A “crystal ball” is a figure of speech for guessing the future. The speaker is saying they can’t know how the new truck will be until it actually exists and gets tested.
General Motors is the big company that makes Chevrolet trucks. The speaker thinks GM will do more testing and fix earlier problems before the next trucks come out.
The “6.2” means a 6.2-liter engine size. The speaker is saying there were known problems with that engine and that it also came with transmission trouble in the past.
A transmission is what helps send power from the engine to the wheels. The speaker is saying there were past issues with the truck’s transmission that hurt customer confidence.
“Total it out” means the insurance company decides the car isn’t worth fixing. They compare the repair estimate to what the car is worth, and if repairs are too expensive, they write it off.
Insurers often use a rule of thumb: if fixing the car would cost around 70–75% of what it’s worth, they may declare it a total loss. The exact number isn’t always identical everywhere, but it’s a similar cutoff.
After some windshield replacements, the car’s safety sensors need to be set up again. If they aren’t calibrated, the driver-assist features can stop working or act incorrectly.
The Kia Telluride is a family SUV. If it has safety sensors tied to the windshield, replacing the glass can cost a lot more than you’d expect because the sensors must be set up again.
The Ford C-Max is a compact family car/MPV. In this call, the owner mentions his 2016 C-Max and its fuel economy as part of the broader discussion about what to buy next.
The Hyundai Sonata is a midsize car (a sedan) designed for comfortable everyday use. It’s known for offering a lot of features without costing as much as some other cars. That’s why it can come up when people talk about good choices in the sedan category.
The Toyota Camry is a very common, practical family sedan. Here they’re saying the Camry hybrid has a longer track record than some newer hybrid competitors, so it’s easier to feel confident about.
The Toyota RAV4 is a popular compact SUV. Here the host recommends it, including the hybrid version, and says it’s a safer bet than the C-Max because of concerns about hybrid battery problems.
The Toyota RAV4 is a compact SUV, and it’s available in a hybrid version. A hybrid uses both a gas engine and an electric system to help save fuel. It’s a popular choice, which is why people talk about it a lot when discussing SUVs.
The Chrysler 300 is a large, comfortable sedan. Here, the caller says they bought two of the 2023 model because they really liked how it fit their needs.
The Ford Expedition Max is a big family SUV with three rows of seats, and the “Max” version is longer for extra room. “Platinum” means it’s a nicer, more feature-packed trim level.
The Ford F-250 is a heavy-duty truck. The “6.7” is the size of the diesel engine, and diesel engines are commonly picked when you need strong pulling power.
Dealer financing means the loan is set up through the car dealership. It can be different from getting a loan directly from a bank, even if the payment ends up looking similar.
Bank financing means you get the car loan from a bank or credit union. It’s the alternative to dealer financing, and it’s worth comparing because the cost and terms can be different.
A “captive arm” is a car-company-owned lending company. When you finance through the dealer, the loan may come from that company, which can sometimes offer special deals.
This is an advanced suspension setup that can change how stiff the shocks feel. It’s designed to make the ride smoother on rough roads while keeping the car controlled.
Magnetic ride control is a system that makes the shocks change how stiff they feel while you drive. The goal is a smoother ride over bumps and better handling when you turn.
The Cadillac Escalade is a luxury version of a big SUV. The host is saying many of the main mechanical parts are shared with similar GM SUVs, while the differences are more about styling and features.
This is a 2015 Volkswagen Passat. The caller is talking about warranty coverage related to Volkswagen’s diesel-emissions scandal, often referred to as “diesel gate.”
“Diesel gate” is the name people use for Volkswagen’s diesel emissions scandal. It led to special warranty coverage and repairs for some affected cars.
Here, “warranty” means the coverage that pays for repairs. The caller is saying the dealership thinks the coverage ended on a certain date, but the caller believes the repair was started in time.
CarFax is a service that creates a report about a used car’s history using records from different places. The host is using it to check dates like when the title was issued and when an inspection was recorded.
A pre-delivery inspection is a final check done before a new car is handed to the buyer. It’s meant to make sure the car is in good shape and ready to be sold, and the timing can matter if there’s a disagreement about what was done and when.
A contingency arrangement means the lawyer only gets paid if you win or get money from the case. The host is saying that could be one way to pursue the dispute.
LIVE
It's time for the CarPro Show, where you always get straight talk and honest answers
about everything automotive from Jerry Reynolds the CarPro, two-time winner of
USA Today's Dealer of the Year, six-time winner of the Texas Auto Riders
Association Award for Best Radio Show in Texas, and a member of the Texas Radio
Hall of Fame. Todd Chambliss is Jerry's co-host. He's a noted voiceover guy and a
celebrated Tibetan throat singer. So get ready to either call in with your
question for Jerry or a song request for Todd on the CarPro Show. We sure do
appreciate you being with us today. We are live in Dallas, Texas at five-star
forward and we're going to be here for this entire hour and we're going to be
talking to you about your car buying situation. So right now is the time to
call. It always happens we lose some callers you know when we take a break
and then all of a sudden we get a full bank again but it can be yours right
now if you call 800-926-7777-800-926-7777. The old roadmaster's with me.
Made it in. That's right. You did. Congratulations. Thank you. I'm pretty
happy about that. Boy, this is a fantastic place. We're at the Sandpack five-star
forward in Dallas, Texas off of the George Bush Turnpike as you said earlier.
I think it's the freeway or whatever they call it. I think it's official name is
Turnpike. It's a Turnpike? I think it's called the Bush. It's whatever. The President George Bush Turnpike.
Okay, very good. Well I'm educated on that. But it's the first George Bush, not the
second one. Right, exactly. 41, 41 or 42. Something like that. I lose track of all the numbers. Me too.
It's too much anyway. Math isn't my thing. I will tell you that this dealership, if you're in the
Dallas-Fort Worth area, this is nice. I mean we've got a large lot of land. There's so much
selection here. They've got an Eatsies restaurant here. They've got a movie theater and it's a great
place if you're thinking of getting into the Ford incentives that are strong right now,
the employee pricing going on. That's huge. Absolutely the time to do it and what better
place than right here and come by and say hello before we leave today. Yeah, there you go. That's
all you got to do. And again, that phone number 800-926-7777. Before we go to the phones, just a
quick reminder, next weekend's show is going to be very special. If you feel like me and you love
America, you're going to love the car pro show next week. We just absolutely poured our hearts
into a special presentation for both the Dallas-Fort Worth show that comes on earlier
during the day and this show. So join us. I think you'll leave there feeling very good about America.
It just seemed like the right thing to do on a July 4th, on a Saturday when we're doing the show,
to do something, I mean to special, to show, I mean especially everybody knows how much you love
the country and I think all of us feel the same way on the show. So we wanted to express that and
we've got some special guests. You've got a brand new song, you'll be premiering. I've got a brand
new song. And that'll be part of it. So it'll be appropriate for whatever you've got going on on
July 4th. I just felt so blessed that the 250th birthday of our great country fell on Saturday.
Absolutely. You know that we could be a bigger part of it. So yeah, there you go. Let's talk to
Carol Irvine, California. Carol, welcome to the car pro show. Hi Jerry and Todd, welcome to 790.
We're glad to be there too, kiddo. I promise you. We love KABC. They've been so supportive.
Yes, I've even heard some of your funny little commercials.
What can I help you with? Yeah, I have a couple of little things here. We're looking for the Lexus
EF and actually probably used because my husband gave my son the RX and we really like the Lexus,
but I can't find it even with your two pro guys here in Newport and Santa Monica. And I guess,
and I checked with your pro, you know, your pro car guys, they don't have it. And any advice on
like a legitimate site to look on or some other car? If we can't find a Lexus that's similar to
the Lexus. Carol, what year are you looking at? What are you searching for?
I'm not sure, but you know, what do you think? Well, there's never been a bad year for the Lexus
ES. I'm reviewing the 2026 right now. I've got one sitting out in the parking lot of this big
Ford dealership I'm sitting in. And it is spectacular. I've spent the entire week with it.
And I gotta tell you something. They did this one right. And most of all, by today's standards,
they priced it right. This is the hybrid version. This is the ES 350H. It has a spectacular interior.
It's got the big panoramic moon roof. It's got pretty wheels. This car has got a massive back seat
and a huge trunk. So I think what Lexus did, because they they they've been phasing out cars,
they they dropped the GS first, which fell between the ES and the LS, right? So that's been
gone several years. Then they dropped the LS after that. Then they never really dropped the ES,
but they stopped production for a good while while they redid everything. So this all new car,
completely loaded, air conditioned heated seats, big panoramic moon roof, fantastic sound system.
It's got it all. And I'm actually getting well over 50 miles to the gallon in town
with this car. And it's big. They priced this one is got a window sticker price of $51,000,
which is amazing to me how they could build this car and sell it for that kind of money. But
if you go back in time, the from around 2015 to today, the ES has been just a great vehicle.
I mean, it wasn't anything fancy. It was just good. It would just go and go and go. And what
unusual for people to get 275,000 to 300,000 miles. So if if you're not 100% sure what your model
you want, do you have a budget in your mind? Well, my husband usually does. Yeah, no, I get it.
You know, how I can persuade him or not. Because I heard of the dealers that after this,
they're just going to go all electric on the ES. I don't believe that. I do not. I do not believe
Lexus will do that. I do not. And I could be wrong. But but when you get with that,
go ahead. When I think when you can get 50 miles to the gallon with a car this size,
why would anybody want an electric one? You can get in this car and drive all the way across the
country and and and not care about chargers or any of that 50 miles to the gallon. I don't see
Toyota ever making the ES all electric because they the people who buy this car tend to be a
little bit older and they don't want electric. They've proven that Carol. Great to talk to you.
Keep watching. Not yours. You don't have to go it alone when you buy your next vehicle.
The car pro will help you for free free. Call the chase dot com car pro listener line now at 1 800 9
2 6 77 77. And this week's newsletter, of course, there is more information about the quick shifts.
These are stories that, of course, deal with the automotive industry Jerry's comments on these.
I guess the one I liked the best was the guy that contacted a dealership about a BMW he bought
there three years ago. He was trying to figure out if there would be a decent enough offer.
So he gets online and he thinks he's chatting with a real human being named Quinn. But in all
reality, Quinn is AI. Yes, it's a chat bot. So it's all programmed by human beings and all that.
So in essence, it's not deceptive or they weren't trying to trick him. There were some wrong
information. They got too high of an offer on the chat bot that the dealership was not going
to support. And that's right. So that, of course, brought all kinds of like back and forth on that
the dealership, you know, blaming this and all that kind of thing. The good news is, you know,
the chat bot didn't get in trouble. So yes, didn't have to go and be called into the manager. But
you have to be careful on those things. I mean, any of the chats that you see,
I doubt that any of them are human beings anymore. Oh, no. And, you know, you get, if you talk to
enough chat bots, you learn them and you learn that you're talking to one, but card dealerships are
using them like crazy to for service appointments. Oh, sure. Yeah. And that sort of thing. Some
people think it'll take the place of salespeople someday. I hope not. I say no. That's probably
not going to happen. Yeah. But let's talk now to Charles in Austin, Texas. Charles, welcome to
the Car Pro Show. Oh, Charles is gone. Oh, no. Charles, call us back 809267777. And that means
Wayne in your Belinda, California is next. Wayne, welcome. Thank you, Jerry. Yes, sir.
Shopping for a car after my car T bone and total. Oh, no. Oh, no. Is everybody okay?
Yeah. Luckily, God bless. Yeah. Yeah. That's all that matters. We can replace your car. What
are you thinking about getting next? Tesla Y or the equinox EV Chevy and also ID 423 pro S.
So comparison, because of the Tesla, why end of the same price overall compared with equinox,
even equinox, they don't be cheaper, but they don't have good promotion while the Tesla
good promotion go on there. Yeah, that's that's true. And and most of the people, other
automakers besides Tesla and Lucid and Rivian, most of them have cut back on their incentives
on electric cars. And the reason for it is simple. The dealers weren't ordering them. So
there's no real reason for them to give away a bunch of money to try to sell a lot of them
because dealers quit ordering them. They quit building them. And that's the cycle of the automobile
industry. So, you know, for a lot of reasons, including resale. And look, I have, I have reviewed
the equinox EV, I don't know, three times since it came out, twice at least. And I thought it was
exceptional. I really did. I thought it had nicer features. I thought it was, you know,
the interior was nicer than the Tesla. But I'm going to tell you that for resale value alone,
I would get the Model Y and take the Tesla. Okay. Perfect. How about before used?
You know, if you could find a nice used one that hadn't been in Iraq,
it would be okay because it's, you know, Tesla's hold their value better than any other EV.
But even they take a pretty good depreciation, especially that first year. So if you could
find a couple of year old one that's low mileage, hadn't been in Iraq, and you can get it at 25 to
30% under what a brand new one would cost, that's, that's the way to go. Otherwise, I never recommend
buying a new electric of any kind, whether it be Tesla or, or anything. Because of depreciation,
I recommend leasing. And if, if that's the only way to go with an electric, in my opinion.
So either go used or go lease, if you go new, but stick with the Tesla, you can't go wrong there.
Thank you. All right, Wayne. Thank you very much for calling. And Charles and Austin,
we are not going to have time to go to you this time. But if you'll hang on, you'll be next on
the car pro show. Remember, the newsletter subscription is now at the top of the page
at car pro.com. And it's easy to do. Try it. And let's see what you think I would love to have you
as part of the family. We take, we spend a tremendous amount of time every week,
bringing you a top notch award winning publication. And people love it. Nobody ever unsubscribes.
That's right. You could, if you wanted to, because that's easy too.
All right, we got Charles and Austin back on the line. Charles, welcome. What can I do for you?
I presently am paying on a 2024 Silverado. It's a really nice truck. But I keep, every time I go
out to the Chevrolet dealer, I keep seeing my salesman and I ask them about the 27.
Yeah. I got my car refinance, but I want to ask, are the 27s going to be a lot better than what's
out right now? Well, Charles, you're asking me to make a prediction, which I don't do, because
I can't tell from, you know, I can't, I can't look into my crystal ball and say, well, okay,
we got all new Silverado that's not even being built yet. And yeah, it's going to be a good one.
I can't tell you for sure. I will tell you this. I believe that Chevrolet and General Motors has
learned a lesson on rushing things. And I believe when this truck does come out, it's going to be
spectacular. And they've, they've lost a lot of customers with all the problems they've had with
the 6.2. They've had some transmission problems in the past. All that's well documented. There's no
denying it. But I think, again, that they probably learned a lesson. And when this one comes out,
they're going to do so much testing on it that it will be, I think it'll come out perfect right
out of the gate. We'll see. The only thing that I can tell you is time is the only gauge. And
that's why when somebody, when a car company comes out with a new electric or maybe a new hybrid,
and people say, what do you think? How's it going to be? I don't know. can't know.
But I can give you my gut feel. My gut feel is this new, this new generation of General Motors
trucks. I think they're going to gear them up. I think they're going to test them hard. And I think
they're going to bring them out and they're going to be really good. So, you know, I'd wait. I'd give
it a little bit of time. Let's get the first few months under our belt. I'll be talking to people
who have them. And once I've had a chance to talk to some people that are actually driving them
every single day, I can tell you more. But right now, I wouldn't worry about it. I think it'll be fine.
And you're listening to the car pro show, Jerry Reynolds, the car pro and me, Todd Chambliss.
Every single week, the newsletter comes out, all kinds of great information. One of the most
clicked items this week has to do with why more and more cars are being totaled. I learned something
from this article. I didn't know there was a had to be a percentage. And obviously, if the damage
reaches 70% of the car's value, they total it out, right? Yeah. And that's not a hard fast percentage.
It ensures companies vary. Okay, that seems to be the median number is 70 to 75%. When the
estimate of repair exceeds that 75% of the value, then it's total. Right. Okay. And with that being
said, with the fact that parts are more expensive, labor has gone up everything. Now it's more common
to go and just total it out because you reached 70, 75% really quickly then. Well, and typically,
what happens is when they're doing the estimate for repairs, there's certain things they can't see.
Because it's hidden. It's underneath the fenders and behind doors and things like
under the grill. And when they get into the job, it's almost a certainty that it's going to run
up more. Yeah. So that's why they're a little conservative when it comes to it. But look,
if I'm in a wreck with a car that's, you know, 75% of the value damage,
I don't want that car back. No. Total it. I'm going to try to find a way to push it
toward being a total. Right. But the cost of, I mean, my entire life, you could get a windshield
in any kind of car out there for $200, $250. Oh, not anymore if you've got all the tech in there.
Now with the sensors and, you know, a Subaru windshield with the eyesight system that looks
through the windshield, that's got to be calibrated. Yep. Otherwise, it's not going to work. I had to
get a replace for the Telluride a few years ago, and it's like double that, at least five or 600
bucks. Yeah. And some of them now are 12 and 1500 bucks. And that's not uncommon. Wow. That's more
common than not. That's crazy. Let's talk to Don in Sugarland, Texas in the Houston area. Don,
welcome to the car proof show. Thank you, Jerry. Hey, I've got a 2016 C-Max. Yeah. It's got about
60,000 miles on it, but I generate trade cars about every 10 years. I really like that C-Max.
I'm getting about 44 miles a gallon. And I don't know which way to go. I like to keep
buying American cars. What about High Bridge in an American car? What do we got today?
Oh, we got, you know, first step one, you've got to define an American car.
Because the best-selling car in America, the best-selling sedan in America is the Toyota
Camry. And it's made in America. Is that an American car? It's got more, it's got more American parts
on it than the majority of the American-made vehicles. So is it American? I understand your
point. Yeah. Yeah. I think I've been listening to you a long time. I know Toyota makes the best
hybrid. They do. And I'm driving one right now. It's Alexis, but it's still the Toyota
Hybrid system. And there's no doubt they make the best one out there. Now, Honda has come on strong.
So has Hyundai. And they're made here inside our borders as well. It's been, the Hyundai Sonata is
one of the best cars out there. I think it's as good a car as the Camry is. But in the hybrid
version, I can't say that with certainty because it doesn't have the history that the Camry's got.
Yeah. I would tell you, if it were me, I'd go either to a Toyota Camry or if you want something a
little bit bigger, the Toyota Crown is one of my favorite sedans I've ever reviewed.
Well, I really, I really need to tell you, my wife is in a wheelchair and I can load it in the back
of that of the C-Max. So something small like that would be. Well, then I'd go with the RAV4.
I'm reviewing it next week. I'll have it all week long. The one that I'm going to have
is the plug-in hybrid, which may or may not interest you, but the regular hybrid RAV4,
again, the number one selling SUV in America. And it's just, it's spectacular. If you want to get,
I'm worried, I'm worried about your C-Max. And I'll tell you why. I talked to a lot of people
that the hybrid battery goes out, you know, it's 70 to 75,000 miles and you're not that far away
from it. So I would try to do something pretty quick because once that hybrid battery goes out,
you've lost all the value that's in that thing. And it's not, it's not worth it.
Yes, or more. So let's get it traded off while it's still running good and you can pick,
you can get peak dollar for it. But I look at the RAV4, I really do truly think that's your best
choice. And I think you'll be happy with it for a lot of years, Don.
Hey, well, I'm already 83. So
it'll probably be the last one. I hope that the state will let me drive.
Let's hope that 17 years from now, you're still driving. And if you get the RAV4,
it'll still be a good one. Don, I've got some great Toyota dealers in the Houston area.
Take advantage of that and save yourself some money. I appreciate the call. Daniel in San Antonio,
Texas. Welcome. Hello, Daniel. Sir, how are you doing? I'm great, man. What's going on?
Well, I was just giving a shout out about a couple of years ago, you've had a company
called thiscar.com. You still do? Website. And they are superb. So I'm just kind of giving
a shout out. We've bought four different vehicles from them. And we started out with
two 2023 Chrysler 300s because we loved them. Right. But as we were with injuries, we decided,
you know what, you've got to get something that you can kind of get into versus trying to step
out of. Yeah, I hear you. About a year last year, we decided my wife just happened to be looking on
them and saw a nice 2019 Ford Expedition Max and Platinum. And we bought that. And then of course,
as I was looking, I saw a 2022 F-250 trimmer, the 6.7. And of course, wound up with that.
Oh, of course. And great prices. I can't think of her name, but there's a young lady that's been
there since I guess they opened who does some of the sales. And she is superb. She even
videos driving the vehicles around, inside, outside, all kinds of stuff for us that we asked
for. So I just wanted to kind of give a shout out to them. And I know they appreciate it. And
I'll reiterate that and make sure they hear this call. We use them primarily for people who want
to sell a car. And that's that's who when you go to carpro.com at the top of the page, it says
sell a car. If you've got a choice, you can either sell it or put it on Consignment, two different
companies. But the company we use for selling is this car. And they've done a great job for my
listeners. And they've been very, very helpful. I appreciate the call, my friend. Let me know
anytime I can help you. If you wonder whether an electric car is right for you, talk to the
car pro about it. Call thechase.com car pro listener line now at 1-800-926-7777.
And this is the car pro show with Jerry Reynolds, the car pro and me, Todd Chambliss on the newsletter
this week. If you've ever wondered the difference between dealer financing and bank financing,
I mean, there's some obvious things you probably can, you know, surmise from the names of these,
but there's an interesting distinction. Of course, dealer financing is called captive arm
financing is through like Ford, Toyota, like whoever makes the car for credit, Toyota financial,
absolutely. But for bank financing, that's through banks and credit unions. They may give you better
rates, but factory incentives and all kinds of other deals 0% offers might trump the better
rates that you might get from a bank. Well, you ain't going to get 2.9 from a bank or credit
union promise to that. Absolutely. So it we every everything I've told people all through the years
has been know what the best interest rate you can get is before you go to the dealership and then
let the dealer try to beat that. I've gotten like letters from credit unions saying we'll
offer him blah, walk up and handed to them. They say, we can do better
than that. They typically do. They have a relationship with all their lenders. Good
dealerships do that. That's right. And they know who they know where to put your loan based on your
credit. Yeah, start to Jerry in San Antonio, Texas. Jerry, welcome to the car pro show.
How are you guys today? Hey, we're doing great, man. What can I help you with?
Two quick things. One, I heard you mentioned some years ago, Mr. Sewell's book on customers for life.
Yes, I bought it. I read it three times in my kids and my grandkids and friends. It's amazing.
Thank you. Thank you for the heads up. It's a good, it's a good guide for life.
Everybody do a better world. And it's been, it's been 20 something years ago. He wrote it. It's still
relevant today. No, I know. And I think his people buy by that as well. I've been in their
dealerships are just great. I can promise you they do. A couple quick quick question. I'm looking
at the UConn Denali. Is there much difference in the two vehicles regarding ride? I'm big on a
quiet cabin. No difference in those two cars. No, there's not. You won't, you won't find any
differences other than the interiors are a little different. Of course, GMC's, they've got that
distinct look with with the grill with the big square grill and that. But mechanically,
no, they're, they're going to be identical and I've never noticed any difference
in the ride or the quietness inside. They're both top notch SUVs. I love both of them.
And both top of the lines, I have that I'm not sure suspension ride or magnetic control ride.
And it seems to be the best to me. Yeah. And General Motors is using that on all,
they just call it something else. I mean, GMC magnetic ride control was GMC's thing.
And the Tahoe's got it, but they just they called it something else.
So it's the same deal. Yeah, it's the same deal. Same with the Escalade. If you want to go that far.
Same, same ride and drive. The Escalade, of course, is another upgrade in the interior.
And the Escalade's got, you know, it's got bigger tires and wheels and stuff like that.
It's all cosmetic. They're the chassis, powertrain, frame, all of it on all three of those are exactly
the same. Okay. And I'm not afraid of the six too. I don't think you are either. I'm not. I'm not.
I think, you know, they had their problems and General Motors jumped on it, got it fixed quickly.
And they're, well, they're still fixing them because there were so many of them. But
you know, any auto manufacturer, Jerry, they're not stupid. When they know they got a problem,
they jump on it and get it fixed because they don't want to pay those warranty claims. They
don't want you coming back 20,000 miles down the road needing the engine. Number one, they're
going to lose the customer. Number two, they're going to spend 12 or 14 grand to do that. So it's
certainly in their benefit to get to the bottom of a problem and then get it fixed real quick. And
I think they did that. I think they got it done. We're about to run out of time, Jerry. If you
decide to go with that Chevrolet, talk to my dear friend, Daryl, and he's the general manager at
Ansara, went in Chevrolet, Daryl Dixon. It's not all about cars and trucks. It's about what suits
how you drive. Call now for free advice from Jerry Reynolds the CarPro. Call thechase.com CarPro
Listener Line at 1-800-926-7777. Remember, be sure and tune in next weekend for the road to 250 on
the CarPro show. I think you'll really, really enjoy it. Merle in Rome, Texas. Welcome. Merle,
what can I help you with? Hey, I called two weeks ago about the 2015 VW Passat on the diesel gate
warranty. Yeah, yeah, yeah. It's still the dealership. The time has now run
out. They claimed the 11 years was up the day before, like it expired the 13th. I had it in
the 12th, and they opened the repair order on the 13th, but they claim the 11 years runs out like
the day before instead of the day of the 13th. And I don't know what to tell you on that. I mean,
you've got a bunch of attorneys involved that are ministering the warranty and the program
for people who had those things. I can't imagine that they're going to go out of their way to do
anything to help anybody. You know, unless you can prove, prove that, you know,
they got the date wrong, I think you're up a creep. CarFax shows how active is the CarFax.
CarFax shows the title was issued the 19th, and pre-inspection, pre-delivery inspection was done
the 16th on CarFax. Yeah, but CarFax isn't very accurate. I got to be honest with you.
They're not very accurate on anything, and they're certainly, they're not going to use that as the
determining factor in a case like that. I mean, you might, if you know anybody that's an attorney,
you might run it past them and see if they think it would be worth, you know, diving into it and
taking the case and maybe splitting it with you on a contingency or something. But brother,
other than that, I really don't know what to tell you. This is a very, very difficult situation,
and I'm so sorry that it happened to you. Brother, we're out of time. I apologize. I really do. I'd
love to help you. I just don't know what to tell you on this one. It's better to be good than look
good when it comes to your next vehicle. Call the CarPro Jerry Reynolds for advice. Call the
Chase.com CarPro Listener Line 1-800-926-7777.
About this episode
The show kicks off live in Dallas at a dealership, taking listener calls about car buying and current Ford incentives and employee pricing. A Lexus shopper gets pointed to the ES, with the host praising the ES 350H’s comfort and “well over 50 miles to the gallon in town.” The conversation then shifts to EVs—why incentives are fading, how resale and depreciation shape choices, and a chat-bot trade experience. Later segments cover financing, insurance total-loss thresholds, hybrid battery risk, and warranty disputes involving CarFax timing.
