Car Pro Radio Show September 20 25 Hour 2

This is The CarPro Show, the home of straight talk and honest answers about everything automotive.

Jerry Reynolds is The CarPro, twice voted USA Today's dealer of the year when he ran his

ultra successful dealerships for over 30 years.

The other voice that you hear is co-host Todd Chambliss, who you probably recognize

from various commercials.

His most recent one was for the Easy Bake Oven half-cooked, 400 degree molten-centered chocolate

chip cookies.

Yum.

So, grab your engine and let's get started on The CarPro Show.

Break the whole thing.

Thank you for joining us here on The CarPro Show.

We're taking your calls and we're answering your car questions about anything except something

mechanical.

I don't do those.

I just don't have the knowledge, but if you're thinking about taking advantage of the current

prices that are out there which are very good and the incentives as we head toward

the end of the month and the end of the third quarter, then let's figure it out together.

All you need to do is tell me what you're thinking about doing and I'll tell you if

I think that's a good idea or not.

I drive over 100 cars a year and review them and then we add another 50 or so from Amy

our executive producer who also does a review every week and between us we can figure out

what's best for you based on your situation.

I may have more questions for you than you have for me and if so, that's okay.

Right now, we've got a full board of callers holding.

We take the calls and the orders that they come in so when somebody hangs up or we go

to a break, call thechase.com, CarPRO Hotline at 800-926-7777-800-926-7777, easy bake, oven,

chocolate chip, molten cookies.

I didn't even know they still made those things until I got the commercial and cut it the

other day.

Well, how about that?

I'll tell you.

Look at you.

That's Todd Chambliss.

That's me and just excited to be here today as we mentioned before, just days away from

that the government rebate of $7,500 for the EVs and we've been talking a lot of EV talk

of course on here.

Another thing that was really popular on the newsletter is the how to deal with an insurance

adjuster.

You've had quite a few calls really in the last couple of weeks about that.

I have and it's something that people don't realize, I think, the two issues with insurance.

One is that and that people assume that they just have to take what the insurance company

says.

If their car gets towed or if it gets stolen, they just got to take whatever they say and

that's not right.

You've got protection under the law and the law is the same in every state in that they

have to pay you replacement value.

Now a lot of the insurance companies come out and tell you, oh, well, our investigation

shows that your car is X amount of dollars.

Well, guess what?

I had an article in last week's newsletter a week ago yesterday that State Farm wasn't

doing that.

They were pulling some fictitious number out of the air saying, well, car dealers negotiate

this much off their online prices.

That's not true.

It's true in some cases, but that's not what the law says.

The law says replacement value and that means what you would have to go out into the open

market and get and pay for a vehicle like the one you had.

This article walks you through how to do that.

They're a business, don't forget that, so yeah, they're doing coverage, but their job

is to pay you the least amount the fake can get away with.

Well, yeah.

I mean, from their perspective, I'm not talking generally, but.

They're not a 501c3.

No, they're not.

They're there to make a profit and believe me, they do.

So I want you to be protected.

And that's what this article was all about at my website, carpro.com.

If you look at the top, there's it'll say your car buying resources, a lot of different

stuff there, but one of them is the FAQ page.

I've written over 100 articles that are there update them from time to time.

I just updated the insurance adjuster article and added some information because now they

got this third party arbitrator clause in everybody's insurance policy.

And I kind of walk you through that, but I tell you how to prove your case of what your

car's worth.

It's, I've seen it make more than a $5,000 difference when people follow my process.

$5,000.

Yes.

That's a big chunk of money to leave on the table.

Let's go and talk to Rwanda and Houston.

Is it Rwanda?

It's Rolinda.

Rolinda.

My eyes aren't as good as they used to be.

What could I do for you kiddo?

No problem.

Yes, I don't have a vehicle.

I'm an over the road truck driver and when I come home, I have to either depend on one

of my friends or family to take me where I need to go or use Uber.

So I would, but I would like to be here on my own for when I'm home and I was wondering

if you could help me figure out which would be the best way of dealing with this either

rent lease or just fly that by a vehicle.

I'm only home maybe 45 days out of the year.

OK, 25.

Did you say you're home 25 days?

Forty five.

Forty five days.

OK, so you got a month and a half during the year.

So your car is going to be your car is going to be setting way more than it's going to be driven.

You know, I think I think Elise would probably be a waste of your money.

I think I think buying a used car.

And unfortunately, the market's high right now.

But if you could find a used car.

That's 10 years old and low mileage that you could pay $10,000 for.

And they're out there.

You just have to look for them and a good car that, you know, being it's going to be

setting most of the time, I'd probably try to stay with a Toyota or a Honda.

You know, Toyota Corolla, a low mileage Toyota Corolla or a Honda Civic ought to be around

10 grand with under 100,000 miles.

That's a car that'll last you for, you know, 10, 20 years.

No more miles than you're going to put on.

And I think there's no need in you buying something that's going to take a depreciation

hit and anything you buy that's newer than what we're talking about here is going to

depreciate and it's going to cost you money.

So I think that's a good strategy for you.

Look at my website, car pro dot com up at the top near the top.

There's a choice.

You can pick a dealer or you can search for a car and it'll let you search in in price

ranges based on your zip code.

Look and see what my dealers have because if if you find something that one of my dealers

has, you can bet they've checked it out and it's going to be a good car.

That's the way to go.

Stay safe on the roads.

If you buy a car without calling Jerry Reynolds at the car pro show, you're just rolling the

dice.

Here's the number 1-800-926-7777.

And you're listening to the car pro show with Jerry Reynolds, the car pro.

Last week, I believe you got a caller asking about this tricolor chain.

They're called tricolor auto holdings, Dallas based, and apparently they file for chapter

seven and in the news article you have in the newsletter that came out Friday, you sort

of chronicle the whole thing, how they started and the timeline of collapse basically.

Yeah, I told the listener I'd research it because I didn't know at the time if they

were doing chapter seven or chapter 11 and we're going to restructure, but no, they're

liquidating and apparently there was some shenanigans going on.

This was a big chain of dealerships and they focused primarily on the Hispanic market.

And they would make loans for people who didn't have great credit and then they would

batch those loans and sell them to finance institutions, probably for pennies on the

dollar and they kept, I mean, I'm guessing, but it looked like when you get an operation

like that, they keep going in the hole as far as cash flow and I would imagine that's

what happened, but I don't know.

I mean, there's going to be a whole bunch of cars on the market, used cars on the market

and they weren't known for selling great cars.

I wouldn't.

I would never have recommended somebody go there.

Yeah.

So we're going to have to wait and see.

But 25, 25,000 creditors, too.

Oh, yeah.

And lots of debt that they had to go and push somewhere.

There's going to be a bunch of people taking a loss on this deal.

Leonard and Lubbock, Texas, listening on KFYL.

Hello, Leonard.

What can I help you with?

Leonard, are you there?

No, Leonard.

Not so far.

Let's put Leonard back on hold.

Hold on.

Hello, buddy.

How are you doing?

I'm good.

What can I do for you?

I made to buy a used engine for a Ford Edge and wondered if you could tell me where I

could go to find a Ford engine.

And what year's your edge?

It's 2011.

How many miles does it have on it?

The current current motor in it has a little over 200,000 miles on it.

OK, are you sure you want it?

You want to spend that kind of money on a 200,000 mile 15 year old vehicle?

I am trying to get the information to make the decision.

The body is very good.

OK, body are new tires, so exterior is great.

And I don't know what a new motor would cost to, you know, to keep compared with.

Well, a brand new one brand new will cost you more than 10 grand.

But you might go with a remanufactured engine that would be about half that.

And then I could probably make the case for it.

Edge was always a good vehicle.

You know, when you go to spend in five thousand dollars on a 200,000 mile unit,

that that doesn't sound like it would make a lot of sense.

But the reality is, if you went out to replace that edge with something with lower miles,

you're going to spend, you know, $12,000 or more.

There is there is a place there in Lubbock.

And I used to sell them parts when I when I had my four dealership,

because I had a huge parts department and we made a we made a daily run to Lubbock every day.

Birdsong Automotive, they're there in Lubbock and they sell Jasper engines.

Jasper is a remanufacturer and they make a good engine

with a good warranty, talk to them and let's see what Birdsong can do for you.

Maybe they can help and then you can make a good decision on whether you want to sink

that kind of money into it or not with the used car market the way it is right now.

If you can, I don't think that's a bad idea.

If you can get out for five grand or more with a with an engine with a warranty,

that edge will probably go another 100,000 miles without any major issues.

And if so, that's going to be the cheapest driving that you could look at in the future.

So give that a try.

I hope it works out for you and let them know if you want to that I sent you.

I don't know that I still know anybody there, but hey, maybe they listen to the show.

Who knows? I appreciate the call, my friend. Good luck to you.

I hope that works out the chase dot com car pro hotline 809 to 677 77.

Most people talk a lot about cars, but know very little about them.

Get the answers you need from the car pro show on 809 to 677 77.

Matthew and Houston, you're up next on the car pro show. Hello, Matthew. Thank you for holding.

Hello, very appreciate all of a couple of quick questions about something to do with your insurance situation.

Yeah, run into last week by state farm driver, the one we need to take my

2025 Tesla to a state farm shop.

No, no, no, I'm not going to put third party parts or or Taiwanese parts on the car.

So I took it to another shop, but they are now telling me

and they can't get the parts that they have to.

They cannot give me more than until October 2nd on my rental car.

Yeah, it's your language or working around that in any way.

Not that I know of.

I've run into this before and let me let me just tell you, and I'm I'm not a big state farm fan, but

normal, they will.

They're not going to recommend a bad body shop because they don't want the liability of that.

So they do negotiate the labor rates with shops to get out as cheap as they can.

I don't I don't really blame them for that, but they're not going to send you to a bad shop.

I think you'll probably be OK on that part of it.

You know, I picked a really good shop here that works on all kind of buying in cars.

And yeah, and I've seen I've seen people pay some money out of their pocket to use the shop they want.

And it just depends on how passionate about that you are.

That's what I'll do because I don't like the other shops that are on the list.

Understood.

They are like they're like the the wallmarks of of body shops and things.

Yeah, one thing about your your dv.

It's a new car, six months old, so I've got a dv claim.

This lady ran into me doing 50 miles an hour when I stopped.

Car held up great, but it's got a lot of damage to it.

They are not going to settle it, but now I'm going to have a dv situation.

In the short cut, what would you the short cut or the click notes of the dv

Tiger dv or whoever I use.

What should I do and not do there?

I did read your article, but I want to make sure that I do the right things as I talk to them

in state farms.

Yeah, I think you'd give me counsel once the tiger has done a good job for my listeners.

They've Tiger dv has done great.

I've seen them.

They're real aggressive.

I think it's it's well worth the three hundred and fifty or whatever they pay or whatever they charge.

I'd go with them if you don't know much about leasing a vehicle.

Jerry Reynolds, the car pro can help you call the car pro show at one eight hundred nine two six seventy seven seventy seven.

And welcome back to the car pro show and is Jerry Reynolds, the car pro and I'm Todd

Chambliss every single week.

Jerry, pours, do you pour your heart out what you say?

That's probably true.

I work really hard.

Yeah.

The newsletter we're talking about.

I mean, generally you do.

But the newsletter, I mean, I see you on Thursdays and we do a lot of commercials for a lot of different dealers and dealerships all over the country.

And you normally tell me some of the things you're you're working on didn't have a chance to see you this week.

But I wanted to comment.

You mentioned this at the end of last hour, the article that the end closing comments you did regarding Charlie Kirk.

I thought were thoughtful and thought were were well put and with the funeral being tomorrow and and the country still kind of divided it on fire.

I thought they were meaningful and regardless of where you stand with it, I thought it was well done.

And I wanted to thank you for writing that wasn't political.

No, no, it was my wish that obviously I didn't know Charlie Kirk either.

No, no, never met the man.

But, you know, I'd listen to a lot more so after, you know, his death of things he said.

And, you know, I didn't agree with everything, obviously.

I don't I don't agree with everything you say.

Understand that.

But you're quick to tell me that too.

But what I wanted to talk about was, you know, taking this opportunity for everybody.

Calm down and let's try to get along.

Yeah, we don't have to.

We don't have to see things the same to be agreeable with each other.

I have a lot of friends who think way different than I do.

But they're still friends.

Right.

And I know who to talk to, you know, who's on certain subjects.

You stay away.

I got relatives.

I can't I can't talk politics with some relatives.

Same here.

And so I don't.

I won't.

I won't engage.

But there are other things to talk about.

And you just know they're not going to see eye to eye there.

So we're just not going to go there with that particular subject.

They're not going to make me see.

They're going to make me think the way they think.

And I'm not going to make them think the way that I think.

And so once you realize that and you get past that and and then look at the person.

And I really kind of think after doing some studying that was kind of this

teachings of Charlie Kirk was we can have a meaningful discussion and debate.

It doesn't have to be mean.

It doesn't have to be nasty and doesn't have to get violent either.

It definitely doesn't. Yeah.

So that's what that was about.

If if you didn't take the time, if you're a newsletter subscriber

and you didn't take the time to read, it was at the very bottom of the page.

It's my closing message from yesterday's newsletter.

You can subscribe today and you'll get it immediately and you can take a look

and see what you think.

I hope it did some good.

I had a lot of good feedback on it.

I expected some people to really take me to task on it.

Have they so far? No, good. Not a one.

I'm glad to hear that.

And that has been a very nice surprise.

Let's go to Tony in Crosby, Texas in the Houston area.

Tony, welcome. What can I help you with?

Yeah, I've got a 16 forerunner, bought it brand new.

And it's got like it's been a great card and no problems.

Oh, yeah, those are great 25.

Yeah, it's really good car for my wife's car and she wants a new one.

But I've heard some bad things about the 25 forerunner with the four cylinder

motor in it. They don't have the six cylinder anymore.

When you say you've heard some things, are you telling me that you've been online reading?

Yeah, that's what my wife has done.

Yeah, yeah, that's what I was afraid of.

You you and plus the four cylinder, it's not it's, you know,

they don't have the six cylinder in that vehicle anymore.

I understand. But we're talking about Toyota.

We're talking about the number one automaker in the world.

And they don't take risk.

They're the most conservative automaker anywhere.

They do not take risk before they come out with a new engine.

They have tested millions and millions of miles.

I wouldn't be afraid of any Toyota or Lexus that they come out with.

So if a vehicle comes out, just because it's a four cylinder,

but it gets better gas mileage and it's got more acceleration,

what's the downside?

Yeah, I don't do. I don't know this one.

There's not one.

I don't know. I just.

All right.

Well, you mentioned the Lexus just a second ago.

What about that five fifty?

Yeah, I've reviewed it.

I loved it.

He likes that vehicle now.

Yeah, I don't blame her.

Seems like everybody loves that one, Tony.

They've been short in supply since they came out well over a year ago.

I thought it was great.

I I reviewed the four runner to him, by the way, and I've got a really heavy foot.

I'm known for my heavy foot and the four cylinder and the four runner

had plenty of power for me.

But the GX, you know, if you're going to spend

eight thousand dollars for a vehicle, I don't know that there's anything

better out there than the GX.

And I'm looking at comfort and reliability and long term durability.

Those are things that would make me consider the GX myself

as a vehicle for me to buy or lease.

I'd probably lease it, but whatever.

I you know, if getting one with the GX is the biggest problem.

I'm surprised she hadn't.

I'm surprised she hadn't looked at the Toyota Land Cruiser if she likes the GX.

Yeah, I don't know if you had mentioned that to me.

Well, let me put your mind at ease.

I wouldn't be worried.

The GX is in very high demand from what I'm seeing.

Oh, no question.

That that's a very that tells you a lot about a car when there's that many people that want it.

Right. The best thing to do.

Has it covered also effective production of a lot of for a lot of automakers?

Covid or they all call it.

Oh, no, they've been they've been caught up for years.

The microchip shortage that came after Covid was a bigger issue than Covid.

But now we're just dealing with supply and demand.

We're dealing with more people want to buy the GX and then they can possibly build.

So the smart thing to do and the only thing to do really is get your name

on one that a dealer has ordered that's coming into inventory.

If you're waiting to see one sitting there for sale.

That could be years from now.

So you tell the dealer and I've got a great one in Clear Lake.

Gentlemen, their name Fred Forsey, been with me a long time.

You tell him what you want, he'll put your name on one that's coming in.

And when it gets there, he'll call you and say, Hey,

your vehicles here come up and look at it.

And if you want it, take it fine.

If not, there'll be 10 people behind you with their hand in the air.

All right. Oh, so that doesn't obligate you to it?

No, not at all.

OK, they don't have the name of that dealer in Clear Lake.

Lexus of Clear Lake.

I was going to ask Fred Fred for Fred Forsey.

And I'm sorry, guys, we're out of time, but thanks for calling.

If you don't know the difference between a hybrid and a plug in hybrid,

you could make a poor decision.

Find out which one's right for you.

Call the car pro show 1-800-926-7777.

If you want to know what's going on in the automotive industry,

the best way to do that besides listening to the car pro show

is to make sure you are a regular subscriber to our newsletter.

Jerry puts a lot of time every single week into it.

This week was full of great stuff, a lot of legal stuff, good reviews.

Next week, what's going on in the newsletter?

What have you already got cooking for next week?

Well, I've got the why the end of the month

in the end of the third quarter is important if you're in the market

OK for a new car, everything in September 30th

in the month into quarter into the federal rebates on electric cars.

I tell you which automakers still offer European deliveries of your new car.

Really? There used to be a bunch of them.

I didn't know that.

Yeah, they'd fly you over.

Some of the car companies would pay to fly you over and back.

Go to the plant.

Get your new vehicle, drive it for up to a month.

While you're there and then ship the car back to you.

That's crazy. Now, these can be cheap cars.

Oh, we're talking about Volvo, BMW, Porsche, OK, well, Mercedes crazy.

But not, you know, we're not talking Rolls Royce or Bentley.

Right, right. So that's cool, actually.

I don't know even what made me think of that.

I wrote an article years ago on the ones that did European deliveries.

OK. And it dawned on me.

I hadn't updated that in years, so I went and had to research

and find out which ones still did it.

Are you thinking of making the purchase yourself?

No. OK.

But maybe you were. No, but but thank you. OK.

So in the other one that I wrote,

it made me sad. Really?

Ford is moving its world headquarters,

which means they're tearing down the building that I spent a lot of time in.

When I was the National Leader Council chairman iconic.

The it was it's been called the Glass House forever.

I've heard that.

And if it's an icon in Dearborn and they're tearing it down.

Turn it down. Wow. Sad.

Is there a reason why?

Well, they think, you know, a new building is cool.

Going to sell more cars.

OK, well, it might, but I don't know.

Eric in Huntington Beach, California.

Welcome and thank you for holding, Eric.

What could I help you with, sir?

Hey, it's great talking to you, Jerry, and welcome aboard Todd.

Thank you very much, sir. Appreciate that. Yes, sir.

No problem.

So my wife is retiring mid next year,

and she has her eye on a BZX4.

And we're wondering I'm wondering

is there a comparable EV to that?

We haven't driven them and we haven't, you know, checked it out.

She just likes the looks of it. Yeah. Yeah, there is.

There's there's I like it, too.

We reviewed it. I think Amy did the review.

And it's a nice EV Subaru and.

Toyota went together on this project,

so there's a Subaru counterpart to this.

Oh, what's that?

Yeah, I knew you were going to ask me that.

Oh, got it.

I never got over the before BZ4X name.

I just thought that was horrible.

Well, they have an explanation for it.

They give, you know, the B and the Z

and the four and the X stand for something.

But yeah, but it's like the looks of it on the road.

I don't see a lot of them.

It's it's the Subaru Soul Terra.

And I don't think that we have reviewed it,

but we did have the BZ, which, by the way, they're changing that name.

Next year, I had that story in the newsletter a few weeks ago.

And I think it was because I made such fun of them on the radio.

But whatever, it's a great EV.

If you guys are going to get one, for God's sakes, do it by September 30th.

But Toyota did a really nice job with this, like all EVs.

It hadn't been a big seller, but it's a dog on good electric.

Most people don't have a clue about the residual value of their vehicle.

But Jerry Reynolds, the car pro can explain it to you.

Call the car pro show at 1 800 926 77 77.

Yeah.

Eric and Huntington Beach, we ran out of time.

I apologize to you, sir.

But I do have Cape Toyota in Long Beach and I've got Toyota Pasadena.

And both of those are great dealerships.

And they're both at my website.

Under you put your zip code in, it'll pull up the one closest to you.

But they're both really good folks.

And they'll fix you up on that B.R.B.Z.

for our B.R.5 for whatever it is.

Good car, bad name.

And a hot sports opinion from one Jerry Reynolds.

How about some happy listener comments?

I like happy's.

Van Der Griff, Honda, Wesley Cammer in the Dallas, Fort Worth area took care of Melanie.

Looking for a Honda Odyssey said it was wonderful.

The moment that she contacted them to drive it away in a brand new vehicle,

the service was exceptional when above and beyond to beat my credit union rate.

That happened to me, by the way, I got a pre pre approval,

walked in with a piece of paper thinking I was a big shot.

They said, oh, we can beat that to Sam Pack Ford right there in Carrollton.

It was great.

And they added extended coverage, no extra cost in and out in record time.

Wesley Cammer does it right over there, doesn't he?

Oh, yeah, he does.

And Toyota Pasadena, another great comment for Sandra Bruni.

Oh, my goodness, it's every week.

Every single week.

Harold went there looking for a RAV4 plug in hybrid.

It says the team, Sandra and the team were friendly, not pushy, very helpful,

negotiated for a reasonable trade in value for my old car out in just a few hours

with the brand new car, test driving and getting all the instructions there at the dealership.

And Sandra is the best at Toyota Pasadena.

She is. She is awesome.

I just think the world of her.

Los Angeles area listeners, we're going to lose you here in about 20 seconds.

But go to carpro.com and click listen live and stay with us.

We've got another hour to go.

You can call the chase dot com hotline at eight hundred nine two six seventy seven

seventy seven until two p.m. central.

Don't be embarrassed if you don't know something about a car you're considering.

Call the car pro show and find out what you need to know.

One eight hundred nine two six seventy seven seventy seven.

Lotus Elise

Toyota Corolla

Honda Civic

Ford Edge

Toyota Land

Toyota bZ4X

Honda Odyssey

Toyota RAV4

About this episode

Original notes