00:26
This is the Aftermarket Radio Network.
00:38
Welcome everyone to yet another episode of Diagnosing the Aftermarket ADZ.
00:41
I'm Matt Fonsland, 200 Cigarettes, that's like a year's supply.
00:47
That and more after a word from our sponsors, NAP AudioTech Training and Pico Technology.
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PicoAuto.com, that's P-I-C-O-Auto.com, busted me.
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It's a really weak people attempt at a movie quote that correlates to 200, because in fact,
01:32
this will be the 200th episode of Diagnosing the Aftermarket ADZ.
01:38
That's kind of insane.
01:40
It just doesn't seem like that long ago that I started doing this stupid time.
01:47
Don't get me going on time.
01:49
Man, doesn't matter how seemingly how much you try to appreciate it, it's still just evaporates.
01:59
Time just seems to evaporate.
02:02
But kind of going with that theme of 200, I thought I'd just kind of rattle off some
02:07
of the emails that have been coming in and even just stuff like comments or messages
02:13
from friends as this milestone has manifested itself.
02:20
And of course, I mean, the first question is obvious, right?
02:24
It's going to be what everybody asks, but yet how do you not ask it?
02:28
And then how do you not answer it?
02:31
And I guess there's a few of them, right?
02:32
There's variations, there's layers, if you will, you know, can you believe it's
02:38
No, I can't hardly believe it.
02:41
So that's an episode a week for 200 weeks.
02:45
That's mind blowing, just mind blowing.
02:49
Of course, who is your favorite guest?
02:52
Actually, I'm accepting bribes for that.
02:55
So yeah, I'm avoiding that question like the plague.
02:59
Unless you send me money.
03:04
Also, what have you learned or what do you feel you've gained or what's
03:08
become very evident over the course of 200 episodes?
03:12
And, you know, these are similar questions that we had for
03:16
Carm as he started hitting his hundreds of milestones, you know, 100th episode,
03:21
200, 300, you know, and again, how do you not ask it?
03:27
How do you not answer it?
03:30
I suppose the most obvious thing is what I think anybody doing anything
03:35
like that, be it a podcast like this or content generation in that content
03:43
doesn't have to be like this platform, but also just classes.
03:48
You know, if you're classroom presenters or again, content generators coming
03:54
up with classes, coming up with training material and all that as you
04:00
present it in the hundreds of times, you're going to gain insights from that.
04:06
And the biggest insight is there's just so much variation.
04:11
That's what I find.
04:11
And that just, you know, Matt's interests and my varying interests and
04:17
varying ways of attributing it to different things or relating it,
04:20
analogizing sometimes maybe poorly at all.
04:24
But this is a really, really wide
04:28
swath, if you will, just really wide swath of a profession.
04:33
There's so much to it.
04:36
And I don't even mean just the repair end of things.
04:40
It kind of blows my mind.
04:42
It makes me think back to an episode I talked about presenting to
04:47
usually high school students, sometimes younger elementary or middle
04:51
school for career day type things that I like to do a timeline.
04:57
Or do you want to start the timeline?
04:58
The knee jerk is when the car is built, maybe when the car is sold.
05:03
But there's a lot of time before that.
05:05
And then there's a lot of time after that, the car is built, it's sold,
05:09
is repaired under warranty, has accessories added to it.
05:13
So many things, so many different things, right?
05:15
All the way to the very end.
05:18
Well, that's all part of our profession and just the variety of it all.
05:24
And then, of course, in our world of repair, service, maintenance,
05:29
how varied that is in very variable
05:33
philosophies and variable angles, how we're going to do that, why we do that,
05:39
variable, why is and W H, why, why is.
05:45
Don't get me wrong, there's a lot of variable, why is WISC is too.
05:48
But it just blows my mind.
05:50
And I don't mean that in a bad way sometimes.
05:53
But in general, not a bad thing.
05:57
It's amazing to be a part of it.
05:59
And then other questions.
06:02
And I'll do like one more pertaining to the 200th episode
06:06
and then maybe just branch off into some of the other emails.
06:09
Because like I really like the feedback we've been getting
06:14
and the questions and the ideas and please keep them coming.
06:19
You can email me at Matt Fonzel podcast at gmail.com.
06:23
Really don't hesitate to reach out.
06:25
I try to answer everything in the email or at least hint that
06:29
I will bring it up on a podcast episode, address it.
06:33
But usually I try to address everything in the email
06:37
and reply back and then, yeah, have it come on the show.
06:43
And then, of course, if you want to be a guest,
06:45
please don't hesitate to reach out with that.
06:47
But yeah, I guess what is the, you know, looking back over all of it?
06:53
What is the biggest jaw dropper?
06:56
What's the one that made you really just sit back in your chair?
07:02
It's probably not what you expect.
07:05
It was an episode of Margaret Light talking about depression
07:08
and how it manifests or how it shows up in men.
07:14
And a lot of times it's an anger and that just blew my mind.
07:19
I can think back through my career
07:23
and those that struggle, if you will,
07:27
displayed kind of the more rage, you know, the flying wrenches,
07:31
the yelling and the swearing and whatever that however that might be
07:36
and thinking they just had self control type issues or,
07:41
I don't know, I guess just quick to anger.
07:45
And it turned out they very well could have been depressed
07:47
and not even knowing it because who tells us that?
07:51
That was a big moment.
07:54
That one really comes to mind.
07:56
That's the one I would have to go with.
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looking to get into like opening up modules
10:25
and trying to repair them.
10:27
And what advice do I have in getting into that world?
10:32
And there's probably going to be more training coming out.
10:36
Going to be more available.
10:38
There's not a lot off the cuff.
10:41
I can think of two, I guess we'll go with three now
10:46
that I think about it.
10:47
One, the first one I know of doing it.
10:50
And I have to preface that.
10:55
I'm thinking automotive repair specifically
10:58
because these types of classes were and are available to locksmiths.
11:04
So that wasn't one of the three I was thinking of,
11:07
but that could be a resource is going into the more of the locksmith world
11:12
to gain some of that training.
11:14
And I don't know that they really do the module repair,
11:18
but they are going to be going into the modules
11:22
and part of the repair work is going to involve soldering,
11:26
desoldering, reflowing, using tools and equipment like that,
11:30
like soldering irons and desoldering stations
11:33
and desoldering guns and hot air, stuff like that.
11:38
The locksmith world had that for quite a while.
11:41
The ones I am aware of in our world would be
11:45
Mike Christofferson's classes.
11:47
He often is putting up stuff.
11:50
I think he calls it a promicon.
11:52
Those will show up on social media.
11:54
They show up on dyag.net.
12:00
You know, put up ads for that for he's going to be hosting an event.
12:05
The next one that comes to mind is Kevin Sutter with.
12:08
And I think those will be under the banner of World Pack.
12:11
I have been to both of these and excellent, excellent classes
12:17
that really go into the basics of getting into the module,
12:23
you know, using a soldering iron, hot air station,
12:26
desoldering, the importance of flux like we could keep going on and on about that.
12:30
And then thirdly, and I kind of knew
12:33
not new to doing the work, but new to holding classes
12:38
as Keith Perkins with L one training.
12:42
One of those three would be my advice.
12:46
And then if it's really something you're going to get into,
12:50
I would look into getting like the starter kits,
12:55
the starter training kits, if you will,
12:58
they're educational, they're circuit boards.
13:01
They'll have I hate to abuse the word circuit board,
13:04
but they will have boards with just soldering traces.
13:08
OK, it'll just look like a long trace of varying widths.
13:13
But you practice laying the solder onto this
13:17
and then desoldering it, removing it, you know, using like a solder wick,
13:22
something like that.
13:24
And then they'll have resistors that you can solder on and desolder
13:28
and various components, I guess, MC or E-Proms and then MCUs.
13:34
Some of them will be projects, you can buy project kits
13:38
that will then it might do something.
13:40
It might be a little horn or a light or something, maybe, you know,
13:44
whatever, there's varying things that you can buy to do different things.
13:50
You know, if I want to sound super vague, but that's what it is.
13:53
You want to press on some sort of a sensor
13:56
and the harder you push the louder the horn goes, fine, or speaker,
14:01
whatever you want to call it, alarm, you could have a motion detector alarm
14:05
set it up in your, you know, room.
14:07
And if somebody walks into your room or opens the door or triggers it,
14:10
it makes a sound, different light display.
14:13
I think there's so many things available.
14:17
And yet those are going to be some of the very basic skills
14:20
you're going to have to use with soldering irons, desoldering,
14:25
either irons or tools, solder, wick, flux, stuff like that.
14:29
And I guess just don't skimp.
14:33
We're professionals.
14:35
I'd like the reference or the term, the advice, and I also don't like it.
14:41
Buy once, cry once.
14:43
Sometimes that implies that some of these tools we're buying are expensive.
14:49
And yet we would have the same argument or debate or discussion
14:55
with a client who's hesitant to spend money with us.
14:59
And we preach value, our warranty, our education, our training,
15:05
our experience, special tools, whatever it is.
15:10
That's why we're worth this amount of money, sir or ma'am.
15:16
And then it comes time to pony up to buy
15:19
any number of pieces of equipment and all of a sudden.
15:24
That advice doesn't seem to play anymore.
15:28
Then we skimp end up in the long run, I think spending more money.
15:32
And the instances of this are, I mean, it isn't limited to soldering irons.
15:38
It's scan tools, scopes, meters, hoists,
15:43
wrenches, you name it, sockets, impacts.
15:48
Cheap, go cheap, go cheap.
15:51
Then finally buy not always the most expensive, but there's a reason
15:55
we didn't buy it and it ended up being really good.
15:59
Right. So buy once, cry once.
16:02
But maybe you don't have to cry.
16:04
I get it if you as an individual, you as the tech
16:08
are taking your expendable income to invest in this new endeavor.
16:14
I get it. You have to have a conversation.
16:18
That's just the way it is.
16:19
And you have to be realistic about the ROI.
16:23
So far for me, the ROI has been horrific.
16:26
So take that for what it's worth.
16:29
Sometimes it sounds cool, but savvy businessmen.
16:34
It's not lucrative by any means or hasn't been over time.
16:39
And that time has been years.
16:43
And I am going to say 12 years of doing it at varying levels.
16:49
Like, I think I'm getting better.
16:50
I don't think I'm anywhere near the top tiers.
16:54
You know, the Pedro Delatoris, the Tommy Alivas, I'm not there.
16:59
Kevin Sodor, Mike Christofferson's, I'm not there.
17:03
But it's better and more capable, more experience.
17:07
And I will say it's been a growing segment.
17:12
Knowing what I know now, what I still get into it.
17:15
I don't know, man, I could have taken that money
17:17
and spent it on some other stuff.
17:19
That's a tough call.
17:21
Ask me in another 12 years, honestly.
17:24
But yeah, the reality is go get the training.
17:27
Learn what you're going to be getting into.
17:29
Figure out what the car lines are
17:31
that you're going to be servicing.
17:33
Like, what's the most reasonable vehicle or car line that you will see?
17:38
And then to what level are you going to try to do this at?
17:42
What tools will you be then required to purchase
17:45
to do what you want to be able to do and try your hand at it?
17:50
My perspective is what I've seen when modules have been touched already.
17:56
Soldering skills are horrific or poor.
18:01
I'm going to go poor choices or I guess I mean poor technique
18:08
that that maybe the soldering job itself was done well.
18:14
But the cleanup was terrible.
18:16
And therefore the cleanup, you know, leftover flux
18:20
started to corrode the rest of the while any part of the board that it was touching.
18:25
So that's what I see.
18:27
Really, really poor soldering, solder work, really, really poor techniques,
18:32
follow up techniques, if you will, or they don't finish the job properly.
18:37
That's what I've seen the most of.
18:39
So a good place to start is to get good at soldering.
18:44
It was so easy, everybody do it, right?
18:49
All right. And another question.
18:51
Computers, what do you get for programming?
18:55
And I think I've talked about this a lot, but it keeps coming up.
18:59
My knee jerk is who's nearby or what's nearby?
19:04
What's your skill level?
19:05
I guess like, what are you going to be doing?
19:07
If you're really looking at buying a laptop
19:12
and you want it to be partitioned and you want it to be
19:16
maybe practically set up, ready to go.
19:19
Then proximity is probably out the window.
19:22
You're looking to purchase this from somebody
19:25
that just gets it all set up for you and will provide support and all that.
19:30
You could do it yourself.
19:31
You could. And how much time will you invest and effort?
19:37
And then when things go awry, you're on your own.
19:40
And I'm not saying that's good, better, nothing.
19:43
It's just the way it is.
19:45
How much of that do you want it to be on you?
19:47
And how much do you value the phone number or email to call
19:52
or email somebody for tech support and getting it and, you know,
19:57
presumably getting you up and going rather quickly?
20:01
If that's what you're after, it's really hard
20:03
not to send you to auto rescue tools and computers.
20:07
Isaac has been doing this for a while.
20:10
He's going to take care of you and get you what you need to, you know,
20:14
get you set up, ready to go, hit the ground running.
20:17
That is a really good option.
20:19
The other option I know I know I've talked about probably ad nauseam
20:23
is that I buy lots of laptops.
20:27
I pay like two fifty three hundred bucks for refurbished
20:32
currently in Lenovo's.
20:34
It's not like I wouldn't get a Dell.
20:36
It's not like I wouldn't get a gateway.
20:39
I don't know. I don't know why I don't much care for HPs.
20:42
But if you like them, computers are computers.
20:45
I tend to lean more towards Intel type processors,
20:49
personal preference, probably a bad one. I don't know.
20:52
That's what I do. I have a lot of laptops and I keep them carline specific.
20:57
I don't really have too many that have more than one carline on them,
21:01
unless I absolutely know that they're going to play nice.
21:04
And then I've learned the hard way that they play nice until they don't
21:06
play nice and then they have their own laptop anyways.
21:09
So that's what I've been doing.
21:11
I buy them all with Windows 10.
21:14
I'm probably going to be going to 11 now.
21:17
I haven't heard too much about big time conflicts just yet.
21:22
Having said that, now I'm going to get hammered with emails
21:25
telling me all about the conflicts, but I haven't heard about any of them.
21:29
And like I said, everything I have is right now is 10.
21:33
That's my advice is you kind of have to make a decision.
21:36
Do you want one or two laptops that handle almost everything?
21:40
Or do you want stacks and no, I don't have stacks.
21:44
I work in a shop, it's brick and mortar.
21:46
I have tool boxes set up with drawers that are dedicated.
21:51
You know, I got the GM drawer, the forward drawer, blah, blah.
21:55
The interface in there, the laptop, the charger, ready to go.
21:59
I suppose if I was really cool, I'd have everything wired up
22:03
so that it dehumidified.
22:05
I wouldn't have toolbox to probably have cabinets or,
22:08
you know, set up with dehumidifiers and
22:11
chargers all set up that the laptops are plugged in charging all the time,
22:15
ready to go, which isn't necessarily great for the batteries,
22:19
but at least on the ones that don't kind of regulate, if you will.
22:23
Yeah, I just have them in toolbox drawers.
22:26
So that's what I do.
22:28
I don't know if that's right or wrong.
22:30
I like that if the forward laptop
22:33
tanks that I'm not out everything else
22:38
and I usually have a couple laying around
22:41
ready that I can quick install or a quick depends on what
22:46
which tool we're talking about about quick.
22:48
But there's a potential to install
22:52
the software and get up and running, if you know, you know, right?
22:57
So yeah, that's where I will call it.
23:00
I really do enjoy the emails.
23:01
I know I didn't get a chance to rattle through a whole bunch of them
23:04
this time around, but keep sending them.
23:06
Keep sending whatever questions they can be technical.
23:09
They can be personal.
23:10
They can be anything and everything you want to talk about or hear talked about.
23:16
And then again, if you want to be on, just shoot me an email
23:19
and maybe an idea or two of what you want to talk about.
23:22
And then we'll converse and get you on the show.
23:26
I would also like to take a second to mention the other shows
23:31
on the aftermarket radio network of which this podcast is a part of.
23:37
Of course, you have kind of the
23:40
know, it's Godfather, I mean, I know he likes the word Godfather
23:44
due to the heritage, but I don't know if that's technically accurate.
23:48
Almost like father would be more accurate, but at least
23:53
really one of the first, if not the first to do it.
23:57
Karm Capriotto has his remarkable results, radio podcast that's been on.
24:03
And there's so much material that covers so many topics that it's worth
24:08
perusing. And honestly, you can go to the website.
24:11
You can go on to the aftermarket radio network dot com.
24:16
And you can search each one for topics that you prefer.
24:22
And then, you know what, scroll through and look at some of the topics
24:24
that you wouldn't initially think you'd prefer or be remotely interested in
24:28
because you might find out you're very interested in it.
24:31
Another really good one that I don't think enough of us could listen to
24:36
is Business by the Numbers by Hunt Demarest.
24:40
There's such good information.
24:42
He's CPA only works with repair shops.
24:47
Yes, that sounds like that would be only for owners and managers.
24:52
There's a lot of content and information in there that we as
24:55
mechanical and technical specialists should be aware of and should know.
24:59
And there's some that are just aimed at us.
25:02
You have the weekly blitz with Chris Cotton.
25:05
You have the auto repair marketing podcast with Brian and Kim Walker.
25:10
And then bring it up the rear.
25:12
You know, what can I say?
25:14
Not only is he the FNG, but, you know, also it's like training wheels.
25:19
Craig O'Neill with Speak Up.
25:22
It's about communication.
25:24
I don't know about you.
25:24
I get tired of hearing about communication.
25:28
It is a really, really good podcast.
25:30
Don't tell him I said that, though.
25:32
It's head just swells right up.
25:35
One of these weeks, you're going to see I'm on that podcast.
25:40
But luckily, luckily, he brought a ringer in his brother, Sean,
25:45
who is the real deal.
25:47
I mean, Sean was on there and he has the real deal.
25:49
But Craig is also the real deal.
25:51
It's just rocking fantastic.
25:53
That's what I will say.
25:55
And with that, I would like to thank you very much for listening.
25:59
Thank you for 200 episodes.
26:03
I think that's the best word is humbling.
26:06
And I really, really appreciate the listening and supporting
26:11
and so many different things.
26:13
Yeah, the feedback, all of it.
26:16
And I would really, really like to thank our sponsors,
26:20
NAP Autotech Training and Pico Technology
26:24
for really helping make this all possible.
26:27
Really, they do like most vendors do at trade shows, right?
26:31
I don't know if they get enough credit.
26:34
And then the Aftermarket Radio Network for letting me do this,
26:38
even Tracy, so, you know, a bit of a shout out for her.
26:43
She does a lot of work on this podcast.
26:46
Somebody's got it, right?
26:48
All right, thank you so much again.
26:49
And until next time, take care.
26:52
You've been listening to Matt Fonslow,
26:53
diagnosing the Aftermarket A to Z on the Aftermarket Radio Network.
26:58
Follow Matt on your favorite listening app.
27:00
He's very interested in what you have to say.
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Let him know what you'd like him to cover and come on the show.
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Matt is all for advancing the Aftermarket.
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Find Matt Fonslow on social media and connect
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or on AftermarketRadioNetwork.com.