00:05
Hello and welcome to the CarGuy Coffee Podcast. This brew has been brought to you by Certified
00:10
Solutionaries and if you want to consume more brews or want more information about how to
00:16
build your brand on our podcast and want to see how you can sponsor the brew, go to CarGuyCoffee.com.
00:22
Let's brew! What's going on? Car guys and car gals. It's Lou Bermirez, the CarGuy.
00:28
It's Frel and Art's self-prime hero and we are excited to be brewing solutions with you today.
00:32
We got a special brew for you and we are excited to be shooting this live at Freddy
00:38
Chevrolet over here in Frederick Town, Ohio. Excited to be brewing solutions with these
00:44
solutionaries out here and yes we are boots on the ground making things happen for the things
00:49
that make happen for the people that make things happen inside of this entire industry and we are
00:54
so thankful for the opportunity to be here. Remember everybody watching all of you vendors
00:59
that are out there. We are all in support of those that are doing the exact things that are
01:03
happening right here inside of this small town dealership and we are so excited to be able to
01:08
be here upshifting and uplifting. Absolutely. There is a lot brewing Fred. I'm excited again
01:13
what everything that Lou just said right. I love what he said there except for that little stumble
01:17
but that's okay. Okay. First repeat and redo but at the end of the day we are excited. This small
01:22
town dealership is doing big things. They are taking things to the next level. They're doing
01:26
the things that big town dealerships need to be doing and I love that they're doing that. They're
01:29
taking everything digitally. They're really working on their team members. They're hiring people with
01:33
no car experience and bringing them in here and teaching them the way of the future of automotive.
01:38
Really pouring into them and I love it. We've got some excited sales people but the biggest thing I
01:42
want to say about the store we're at right now is the name Freddy Chevy. I love that name Fina. My
01:47
name is Fred and I grew up being called Freddy in the household because I was the third Fred.
01:50
So I got called Freddy my whole life. It's nice to be somewhere that feels like it's named after
01:55
me. So I wear their stuff so proudly but Freddy Chevy is an amazing place to be up here in Ohio.
02:01
It's the weather is great but more importantly we're going to talk about a place that has even
02:05
better weather in a lot of ways right. Some people who have that outdoor weather year round
02:09
they're in the middle of the desert. We're going to be talking about Las Vegas. We're going to be
02:13
talking about Mandalay Bay. We're going to be talking about what's happening there next month
02:17
and I hope you guys are going to be there and we have the person who's actually in charge of all
02:21
that right now the person heading it all up. I can't wait to talk to her really hear her opinion
02:25
about what's happening. We are pumped up to be able to get this opportunity to talk about
02:30
Digital Dealer with each and every one of you but we know that there's not enough inside of
02:34
the room right now so you have to help us out and tag a car guy. Tag a car gal. And share share share
02:40
share share share. Let's get the word out there everybody. Let's get people inside of the room
02:45
if you are able to catch this on your drive while it's live make sure that you do get a friend
02:51
inside of there especially if any of you have been sitting on the fence determining whether
02:56
or not you're going to show up in Vegas this year for this Digital Dealer event we got some
03:00
information for you inside of you need to get in gear get inside of the room and let's talk about
03:06
what it is. We've got some great news to share about what we're going to be doing there too and
03:10
we'll talk about that some more later. I'm excited about that. I just saw a post that they just
03:14
announced it too so that's pretty big stuff. It was already on the website so we'll talk about
03:18
that some here in a moment but folks I'm going to have it down here the website digitaldealer.com
03:22
make sure you go in there check it out read the agenda see the dates register be there or be square
03:29
because this year's is going to be the best one they've had in a long time I feel it happening the
03:33
staff the people in charge people getting it set up are super excited they're working tirelessly
03:38
right now to make sure that everything is perfect and they change some formats we're going to get
03:42
into all that and help things work I can't wait to hear that what their plan is they went from a
03:45
two and a half day trip to now it's only two days and the way the expo hall is going to be there's
03:49
so many cool things happening folks so we can't wait to announce all that but before we do that we
03:54
do need to bring the guest the guest that's right the guest of honor you see her name inside of the
03:59
captions you see who it is that we're brewing with with folks we want to make sure that you actually
04:04
see her so help us to make welcome from emerald representing digital dealer we are excited to
04:10
bring to the car guy coffee podcast for the first time the one the only jay me neil said welcome to
04:19
the show how are you hey guys that's the best introduction I've ever had ever that we've heard
04:27
that once we've heard that a few times I think when we had first talked on a virtual call a few
04:32
months back we mentioned that one of the things we do really well is introduce people and we love to
04:37
we love to be the hype men of the industry we believe in this industry it's changed our lives
04:42
and shows like your show is one of the reasons that we love what we do it's actually the very
04:46
first place that you lu and I brought car guy coffee in person and just brought it to the world
04:51
and a digital dealer everybody loved it so it's a big part of our hearts so we're honored to be
04:56
working with you all and I'm honored to have you on the show today oh I'm just as honored I love
05:00
that digital dealer is where you guys first presented your show that's such a good start to
05:05
a perfect relationship so I think that's a great story it really is and it means so much more like
05:10
people can hear us say it but it's not even the words don't even express how much digital dealer
05:14
means to lu and I so thank you again and we're really thankful for so many reasons like I said
05:19
we'll talk about before we're definitely excited to speak on your heart so tell everybody a little
05:23
bit about your history I know you you have been a busy person you've done a lot of things in your
05:28
career why is digital dealer where you're at now what brought you here yeah that's a great question
05:33
I have been in the events industry for about 15 years I started out and still run a military
05:40
show for the Marine Corps which is pretty exciting and then I was asked to help with digital dealer
05:47
and so I just stepped into that role about and maybe April timeframe and brand leading that show
05:53
I think it's a group show director if you will is the title but so I'm hoping to bring all of the
05:58
years of experience into such a good brand that's been around for a long time it's a staple in the
06:05
car industry I completely recognize that I am new to this industry so I'm looking forward to
06:12
meeting everybody and then learning more as we get on site a digital dealer and how we can continue
06:16
to help this audience heck yeah we are very excited that you are on board and we're so thankful for
06:22
your openness to you how to take it to the next level because if there is one thing that needs to be
06:27
done with this industry and all the crazies that are in it that include us and the many others
06:32
wait does that include me now I just want to be okay just nothing there are so many of us
06:40
so much personality so many different persons with personalities some persons with multiple
06:46
personalities this industry does have so many incredible characters and we are so thankful
06:52
again this is an incredible industry that has done so good for us then so good for so many
06:57
other people but our main mission is to be out there letting the world know how awesome automotive
07:03
is and the many different branches of this industry that there are and digital dealer helps to
07:09
encapsulate all of the different entities of it from the dealers to the those that are boots on the
07:15
ground doing things with the dealers to those vendors that serve the dealers to the OEMs to
07:21
everybody that's an integral part of this system we love this event and it is always been this event
07:28
that has been a forward-thinking event considering what new technologies are out there what new
07:34
capabilities are out there or what new relationships can be built and over the years we've had the chance
07:40
to be able to see digital dealers shift and shake and reshape and try different things and do all
07:46
kinds of different attempts to make it better in different ways for everybody that attends
07:52
and what we absolutely love is that that room for improvement continues to be swept you continue to
07:59
reach into the corners to say how can we maximize and also minimize the things that need to be
08:04
minimized hence just the days even looking at the date present to an event it's like this
08:11
epiphany right for everybody of saying you know what we only needed to have so much time and inside
08:17
of our history we recognize that was very true how did you all come to the decision to actually
08:22
reduce it a day and then make it more intensive inside of the time that we do have together
08:27
yeah it really was we went back as a team for the past couple of years and looked at surveys
08:32
that's the die-hard truth and people tell us all kinds of things on surveys some I always don't
08:38
like to read but we read them all no matter what anybody says we read every word and take it all in
08:43
and it just became clear to the team that we needed to condense digital dealer right the
08:49
goal of the show is to provide a platform for the solution providers the dealers the oems to
08:56
network all the content that takes place as well so the education but then get people back out into
09:02
the dealerships they are there to sell cars they're there to make money that's really to drive revenue
09:08
and so if we can help cut a little bit of the cost for their travel right less hotel room nights that
09:14
type of thing swings everything from open to close and two big full days then we get you back out the
09:20
door so that you can take what you've learned and take it back out into your dealership and that
09:24
was really the impetus for why we made the change we're excited to see how it goes we're always willing
09:29
to adjust but that's really the thought process behind that I think you're I think it's genius I
09:35
could tell you most vendors and even dealers last day of an event especially when it ends early they're
09:40
already packing that morning you want to get on the flight you want to pack up your booth you want
09:44
to pack up your hotel room and get out there's fall hall at that moment or grabbing swag they're
09:49
going to last minute swag and nobody wants to lay I'll take it I'll take it I'll take it so I think
09:53
that's really smart and very budget oriented for people like we know that they some dealers have
09:58
more money others but at the end of the day if whatever we can save is huge you're bringing
10:03
two three freaking members you've got all these different rooms and it adds up it adds up very
10:07
quickly one that's right all the t&e it all adds up 100 so yeah we're excited to see we want you
10:15
there till close on the second day that's our ask is we want butts in seats we want you hanging
10:19
out with us at the end of the day we'll provide cocktails at the end of the second day as a bribe
10:24
but that's right but we want you there so for all two days I think you will have that because
10:31
that you guys condensed in I think people will be more excited I do know one thing the the intentions
10:37
almost everybody who's there especially if you're a dealer they're there to get something they're
10:41
there to learn they're there to get educated something that to your point they can bring back
10:45
and implement and if you fill two days up with great stuff they'll stay for that it's when it
10:49
starts to be like okay the last day is usually the trickle there's really barely any activity
10:53
even the some of the speakers maybe they've already spoke earlier so they've already seen
10:57
them so they're like okay let's let's move on or they sleep in because usually that last night's
11:02
a pretty big party it's been this right so it happens but I think that you guys are very smart
11:07
I love and I want to just go back to you talked about doing a military marine organization it was
11:12
called modern day marines modern day marine yes I appreciate you doing that that's an amazing
11:17
thing we're both veterans ourselves but at the end of the day veterans are veterans and we honor
11:22
anyone who honors our veterans and I know that's not an easy job what I love is that because you
11:27
come from that world that you're going to bring attention to detail with this and that's what
11:31
out because you had you I know with modern day marine there was a plenty of attention to detail
11:34
all the stuff had to be done you and you really probably had a lot of care for those people to
11:38
take care of you're right I'm not and I'm not a military person but I'm a marine brat and so I
11:43
tell my dad who was in the Marine Corps up until gosh his late 60s that I left boyfriends behind
11:51
as we had to move every six months to two years that type of thing the military brat side of
11:56
things but it's there is a lot of attention to detail on that show and there's a lot of making
12:01
sure things go exactly right but it's no different than digital dealer because there's money involved
12:07
vendors are spending money to be there they're spending money to get their booths set up they're
12:11
spending money to talk to the to the the dealers and the OEMs the dealers and the OEMs are spending
12:17
their money to get their right all the T&E that they've budgeted for throughout the year
12:21
and the car business can be a little upside down at times so we just want to make sure we're sensitive
12:26
to getting the most out of the time there and they are there to network they're there to learn
12:32
really we have a huge conference portion which we will talk about and I know you guys have something
12:36
special to say about that but it really is about making sure that while they're there whoever it
12:43
is on either side of the aisle that they are making those connections I don't think you can do that
12:48
when you're not in person so that's the purpose of an in-person event is all that social equity
12:54
and networking that organically takes place you run into somebody or someone that I don't and we
13:00
meet each other and there's a connection you can't really do that sitting at your desk the whole
13:05
rest of the time that's why you guys are at Freddie Chevy right now so that you can be in person
13:10
and to your point you're right we do virtual stuff all the time but the most effective
13:14
and the one that holds the longest is the training in store it's the one-on-one where we can literally
13:20
see feel and smell each other understand each other I love that you talked about the networking
13:24
that happens at these events they're phenomenal and the stuff that happens outside the expo hall the
13:29
stuff that happens when you're having dinner with a group of people the stuff that happens when
13:32
you're at the social event after the fact having a drink just having good conversation because it's
13:37
so much looser it's so business sometimes that people get they don't really they feel a little
13:42
threatened by that but when you can just for a combo get to know somebody which happens not just in
13:47
the after but during in the hallways in between booths when you're going around talking those
13:52
conversations are the magic of these events and I agree with you and we missed all that not to bring
13:58
up but COVID but we missed all that during COVID right I think that showed us we really have to be
14:02
in person and talking and creating conversation and things that take place and building relationships
14:08
all across the board so I'm excited for people to come check it out okay and one thing that
14:14
bringing up the COVID time that was awesome is that you all were the first big event post COVID
14:21
that occurred to reunite car guys and car gals that were so eager to get out and see people to
14:29
connect to people to just be present of course back then we were still wearing masks and we wouldn't
14:35
have recognized each other but we were so glad to be amongst each other we were so glad to be
14:42
out I remember doing all of the interviews while we were there and then the post interviews after
14:47
of everybody talking about how great it was to finally come out and reconnect and see people
14:53
again and the hope that was breeding at that time and brewing at that time was something that was
14:59
special at that particular time of our industry and then there were many challenges that were
15:05
going to start facing us afterward but it was a great reunification of the industry that we're
15:10
never going to forget that time it was again one of the first times that we really showed up in
15:15
public with our show and you all embraced us so well which is another reason why we're always
15:21
going to honor what it is that you were doing and going to lend our hand our microphone whatever
15:26
it is that we can our coffee our solutions to anytime you guys are doing something for the
15:31
industry like you do with that you're giving us a new opportunity which is a full circle for us
15:36
you're giving us the opportunity to be the key note presenters at the very beginning a 50 minute
15:43
presentation where we are going to hit all the fields we're going to try to hit all the senses
15:48
there's going to be some laughs there's going to be some cries there's going to be some connections
15:53
and a whole lot of high fives we assure you but with that there is so much energy that we are going
15:58
to be planning to bring for this particular keynote event but we haven't even established
16:04
when this date actually is so tell them real quick what are the dates of this actual event and
16:10
why are you having this car guy coffee crew kick off the event with the caffeination that we bring
16:15
yeah they have to know the date so that they can't miss your kickoff address your keynote talk right
16:20
so i want everybody to be there i want us doing push-ups by the time we're done we're so excited
16:25
to kick off the first day so the show is october 14th and 15th at mandalay bay in las vegas so
16:33
mark your calendars if you haven't already and then you all will be kicking us off getting us started
16:38
for a good two days of the show so we were looking for high energy we want everybody to be focused
16:44
when they come in the room bright and early on that tuesday morning maybe if they've had a good
16:50
time on monday night we want them to be we want them to be re-energized when they walk into that
16:56
floor the first day so you guys are going to kick us off get us focused get our mission for us tell
17:01
us about what you're going to do absolutely man we are pumped up about that and if there's anybody
17:07
that's going to get you forget focusing and flying it's going to be these guys and we are just pumped
17:12
up about that but the presentation that we are bringing to this particular event will be acceleration
17:18
by adaptation if there's anything that good quality car guys and car guys do it's they learn how to
17:24
adapt but we are going to be challenging the mindsets we are going to be challenging the hearts
17:28
to recognize that adapting isn't simply surviving no we want to teach you all and encourage you all
17:34
how to thrive in every season and stay with the mentality of adaptation as certified solution
17:41
every one of our core values is adapt and because of that we want to make sure that we are feeding
17:46
the vendors we are feeding the dealers and all of those that are inside of the industry in their
17:52
different ways to reunite refocus and re-engage with this industry in recognizing that adaptation is
18:00
the best way to get your accelerator moving in the right direction there's going to be a lot of
18:05
interaction there's going to be a lot of movement and yes there's going to be a lot for them to be
18:09
able to take away and to set the tone for them to start building the relationships that are going
18:15
to be vital for their business going forward that we know we're going to get started and sparked
18:19
at this particular event so we can't wait to pour a whole lot inside of everybody's cup
18:24
for them to sip on up and brew up are you are we going to do the four f's at the at are we going
18:30
to do that because i've been learning a little bit about that so i'm prepared when we do this at
18:34
the end but are we going to do the four f's you're definitely going to be we'll be dropping some f bombs
18:39
for everyone out there so be ready for the f bombs these are the ones that don't offend the moms
18:43
don't worry we'll make sure we come in there clean f bombs it's the ones that actually help you
18:47
keep growing and we know it it's a true recipe that if you follow the recipe with your heart
18:53
you will be able to keep growing and you'll be able to do it without holding all the weight of
18:56
unforgiveness on your shoulders so we do believe that so we will be showing you guys a little sneak
19:00
peek for those who've never seen the show at the end we're going to we're going to be doing it
19:04
with her and we're going to be showing you guys how to do the dance hold on i know jamie i'm excited
19:07
to show it with you but it's going to be a lot of fun that when we get on the stage y'all we're
19:11
going to get up there it's not about lou and i it's not fred and lou it's about you all it's about
19:16
getting you guys energized seeing something different understanding that you're getting ready to go
19:19
through two days of intensive awesome education and inspiration that you could bring back for
19:23
motivation for your team so be ready for that and we're going to be there to help you guys jump
19:28
start that like she said hopefully by the end actually not hopefully we know by the end you're
19:31
going to be ready to push up you're going to be ready to go out there and get all the education
19:36
with your notebooks and all the things that you need to write stuff down with because
19:40
real people bring notebooks that's right that's right we're going to tell them that they're they
19:44
need to bring their notebooks i have one here that's right you know if you're not taking notes
19:48
you're only going to maintain so much so just to start off there folks to kick up everything we'll
19:52
give you the pre keynote bring a notebook in a pad bring a notebook that's right bring those you will
19:57
retain over quadruple the amount that you do if you just listen so make sure you write it down so
20:02
it's going to be a lot of fun i'm excited i know there's going to be dealers there's going to be
20:05
vendors there's going to be a lot of great people there excited about being in las vegas excited
20:10
about learning speaking of dealers though i know that people like to hear that i'm sure you guys
20:15
want to know what's the what does it look like right now what do you guys think how many dealers
20:19
are expected to show up we're still in progress with our registration we still have a couple more
20:24
weeks to go so people are still registering one of the weird things we in the events industry have
20:28
learned is that people continue to register late coming up right they think oh i don't know maybe
20:34
i'm going to drive in so we still have dealers and oeans that are registering we're on track like
20:39
we were last year in terms of registration so we want to make sure we bring that for the solution
20:44
providers and then so that dealers can network with each other right they need to network
20:48
across the board themselves so registration is looking good i love that and i know that it's
20:54
going to be great and you're so right us car people shame on us we are always last minute guys and
21:00
always exciting you might need to show up at the event and be like hey i need my pass can
21:04
i pay for it right now we will totally accept that it's never too late as long as the event
21:09
is happening we want you on the floor we want you there so be there show up folks and you know
21:14
it's going to be a great show you're going to run in some great people we got great people commenting
21:18
just calleen podcast says agreed i think it was earlier when you were talking about the event and
21:23
all the networking that happens she had posted that but then she just write this cart all
21:27
car guys are such an inspiration at any event thank you so much great we agree just calling
21:32
we agree i'm i'll send you the check later no but it's really awesome i appreciate you calling
21:39
for jumping in thank you for the comments keep ringing if you have any questions don't hesitate
21:43
to ask why happy to answer them on the show but yeah this it's going to be a great event there's
21:47
going to be plenty of dealers going to be plenty of people there's going to be plenty of fun you
21:51
know and i'm excited about being there because like i said the education is one thing but the
21:55
fun is part of the education that's right really boiled up so you change some of the formatting
22:00
i know that in in times past you would have educational stuff going on while the expo hall
22:06
was going on so people were like we're not getting enough people in expo halls i'm sure you heard all
22:09
the complaints right this other what'd you guys do different this year to make sure that didn't
22:13
happen so much we went back to the surveys like what i talked about in the beginning we just we
22:17
consulted them for everything and we made a conscientious decision to de-conflict the expo
22:23
hours with the conference portion and so what that means is when there's content or conference
22:29
taking place in our meeting spaces off the expo floor the expo hall is not open and then vice
22:35
versa so if you are torn between should i go listen to speak about ai or should i be in the expo
22:42
hall talking to a solution provider you can do both we want you doing both in fact we encourage
22:47
you to do both right so you should be learning when those sessions are going on and then when
22:52
that is over please come over to the expo hall all the solution providers are there they're ready
22:57
to talk with everybody we have a lunch room in the expo hall area called the pit stop where we'll
23:02
be serving lunch and we encourage everybody to come participate in that we want to keep that whole
23:06
networking portion going but we just really want to make sure that when when everybody is in the
23:13
expo hall they're making the most of it they're making the most of the time they are spending the
23:17
time with the solution providers who very candidly have put a lot of work into their
23:22
booths they put work into their booths they've spent the money and the time to be there they're
23:26
ready to make the connections with people and then conversely when the conference is going on
23:32
we want you totally focused so you can learn something on the fly to take back the next day
23:38
or the next the day after to your dealership i love that that's awesome and that's showing the
23:44
intentionality going forward and if we're being real when we're inside of vegas it's very important
23:51
that we do have it buttoned up and we have less distraction so it is exciting that you guys are
23:57
putting that intentionality in there and that you are condensing it the way that you are and i do
24:01
believe making the shift from what we're used to always being the spot that digital dealer is
24:07
over at the mirage which is no more oh we miss you mirage but we made the shift to mandalay bay
24:14
which is out in the cut a little bit which hopefully will keep some of us a little bit closer together
24:19
it will keep everybody from going out all over the place to the strip and to all these other
24:25
places of course we know in vegas there's so many great places to eat there's so many places to go
24:30
to meet but there is something especially when we would do the events down inside of tampa
24:36
that keeping the community closer together was a good way for those relationships to
24:42
keep sparking and keep germing and turning into something we believe putting it at the mandalay
24:47
bay is going to be strong what was it about the mandalay bay specifically that made you all want
24:51
to shift over to there out of all of the incredible places in vegas that you can go what made mandalay
24:57
bay stick out for you they have great meeting space they have great conference space they have good
25:02
ballrooms for the expo floor they're wonderful to work with they gave great hotel rates if we're
25:08
talking about budgets they gave great hotel rates which i believe go through the 29th we have a
25:13
special rate that goes through the 29th so i'll put that plug in there for anybody who hasn't
25:17
had the opportunity to book their room there's a special rate so a couple of those items and then
25:22
we want you to go have fun please go have fun while you're there we want you to think digital
25:26
dealers a fun event but maybe have fun after the show closes have fun at the end of the day
25:30
that's when we ask you to go have the most fun and usually there is usually there's good parties that
25:35
all of the vendors are putting on in different places so keeping up on where the party is at
25:41
is definitely something that is a trick of the trade for anybody showing up to digital dealer we
25:47
encourage you all let us know all the parties that you hear the vendors doing and we'll make
25:51
sure that CarGuyCoffee is letting you all know what's brewing out there for the the night time
25:56
events with that said for the last event of the last day of the event what is everybody going
26:02
to be expecting what's some of the cool stuff that we should be expecting to see on that night
26:07
so when the show closes both days actually not just the last day both days we're going to do a
26:12
cocktail reception to close out both days being successful we'll pre-start the social gathering
26:17
before people all go out and have a good time we want you to come back to the expo floor
26:22
come to our cocktail reception have a few drinks have a few apps
26:26
re-download your day how did it go what did you learn just continue that networking and then people
26:32
can head back out and go to dinner and do something with their friends and co-workers so we'll end the
26:36
day each day with a reception to kind of get started pre-gaming really downloading everything
26:45
that you just had being able to share hey this is what we learned this is what I saw this is what
26:50
I don't want to see again but at the end of the day you said it again another chance to network
26:56
some more right really get together I love that you said in the expo hall for vendors for you all
27:00
out there and just know that they're going to be back in there and when they're back in there you're
27:04
having another chance at it another shake at it another watch and that's such a great thing to
27:08
be able to do and they're usually in a better mood they're relaxed they've already done all the note
27:12
taking they're supposed to take now at their point they're just happy to have a conversation
27:16
quick tip of advice for most you vendors out there I'm just gonna tell you don't sell too hard while
27:20
you're doing that no build friendships build relationships set up statements for more time
27:25
to talk when they're not ready to drink that's a good time to just build great relationship
27:29
exchange information and talk about a follow-up in the future I agree with that just keep it very
27:34
natural easy going it can be the start of a good relationship it can be a conversation that you've
27:41
already been having with someone in advance but just keep it easy and free-flowing connect on
27:45
LinkedIn follow-up on email and set appointments that type of thing and then it just keeps it easy
27:50
and natural for everybody involved I will tell you on the last the last reception day we are going
27:56
to give away the AI hackathon winner belt so we're saving that for the end so we have yep
28:03
the big wwe wwf belt so we're going to announce the winner on the closing reception of the last
28:10
day I think is it Brett we's part of that he's running it he's a genius when it comes to AI so
28:15
he's in charge of the whole thing we have about 120 people 10 to 12 tables of 10 it's actually
28:22
sold out right now but we do have a waiting list so all good problems and some people
28:27
they may not be able to make it something happens or they've changed their minds so we definitely
28:31
pay attention to the waiting list to get people in but it is at the moment sold out but he will have
28:37
he'll present a problem nobody will know the problem until that day and present a problem
28:41
people will have their laptops they'll be working in groups it is a competition and whoever solves
28:47
the problem whatever Brent's rules are for solving the problem did you solve it the fastest did you
28:52
solve it the best he'll let everybody know and there will be one table that wins the AI hackathon
28:58
and receives the belt but I would also argue that everybody is going to walk away a little bit of a
29:04
winner if you will because they will have learned something with their peers with Brent with the
29:10
table captains that they can put back into real life in their dealership not to sound too corny
29:15
here but I think everybody's gonna walk away a winner just one table will walk away I don't think
29:19
it's corny at all I think that's the truth I'm gonna and I'm gonna make it sound even cheesier
29:24
is that people who are thinking about digital dealer if you're there you're gonna walk away a
29:27
winner you're gonna get there you're gonna meet people you're gonna have a new friend from it
29:30
you're gonna find a new idea you're gonna be inspired you will leave there feeling exactly
29:35
the way she just said you're a winner and you don't even have to buy a product while you're there
29:39
you don't have to do anything you just need to be there the education is going to be next level
29:45
folks going to these educational halls and sitting down and listening to them I'm telling you with
29:49
your notebook we'll talk about that again writing down some notes I'm telling you you're going to
29:53
leave there feeling so inspired you'll have something that you could take back without
29:57
spending any money except for your hotel and the cost to be at the event that's it you leave
30:01
there you don't have to go get a new product you have to onboard anybody which I recommend if you
30:06
find the right company to consider it today what I'm saying is that you can just get the information
30:12
the ideas from that and go back and you can make some big things happen inside inside your store
30:16
inside your business inside your own desk if you're a salesperson even right this is for everyone
30:21
to be there for there's so much to learn and so much to give not to mention you may be the one
30:26
with the next great idea you may be the one over there everyone's wanting to talk to because you
30:30
have something that's different so be there and I think that goes back to that natural conversation
30:34
that takes place right some of it is just organic that happens on the fly while people are there
30:39
regarding our content we've worked our conference team has worked really hard to level up the type
30:45
of content that's at the show and going back to the surveys reading the surveys one of the things
30:50
we learned is that this group does not want a panel they don't want a bunch of people on stage
30:56
talking at them this is a smart group they're an intelligent group they're very business savvy
31:01
and they want to interact with the speakers when they're talking with them so we have no panels
31:07
no panels this year for digital dealer and the content on each day is very different so day one
31:12
is all 25 minute bite size topics that kind of run the gamut sales and marketing variable ops
31:20
fixed ops that type of thing we have something for everybody and then so it's short and then day two
31:26
is intentionally very different it's 90 minutes get your hands dirty bring your computer bring your
31:32
notebook take learn a few things and then so it's active workshops those 90 minute sessions that you
31:38
can really take something back to your dealership and put it into action so we I'm curious to see
31:46
how it goes obviously the feedback is the most important thing from our audience and we will
31:50
but I think we're headed in the right direction on something to make it interactive no one wants
31:55
to sit there all day and we talk that so we're trying to make it a little different and interactive
32:00
for our audience I love that and I can't wait for you to get the feedback from all that because I
32:05
know all you're going to do is constantly just make it better and better I think the direction
32:09
you're going is heard and felt and I love that as a person who loves to be inspired and educated
32:14
that sounds perfect for me the 25 minute session sometimes I just I can't I can't really do much
32:20
and if it's longer than that if they're just talking to me I love that you decide to make
32:23
90 minute one more interactive because that's the only way that I can sit through that so it's cool
32:27
that you're separated the two days so you know what you can get into today today I'm prepared for
32:31
this that another the next day I'm going to be ready to take me some more notes and do all that
32:34
type of stuff maybe even have some ideas to share so I awesome I love that you guys went for that
32:39
format that's going to be really good for people we keep talking about change and even from your
32:46
keynote speech talk right so you're going to be talking about adapting to change and how do you
32:51
handle that and I think back to when I first got out of college my very first job out of college
32:57
I had a manager that said and I was young so it took a little bit for it to hit me the next couple
33:03
of years when I put it into practice but the only constant in business is change and I know that
33:08
we all know that but it gets harder to practice right when you've been doing something for a long
33:14
time whether it's selling something a certain way your dealership has done something a particular
33:19
way but the business is changing the industry is changing there's a lot of technology out there now
33:24
but how do we how do you utilize all that technology so that it's a help and not more of a burden
33:30
so that you can ultimately have the most revenue possible for your dealership that's really the
33:35
goal right is how do we help how do we service the dealers so that they can have the most revenue
33:40
possible and so I hope that we're trying to keep that in mind that's really the mission of this year's
33:46
show I believe that you're going to have the chance to show it off remember folks there is a new
33:50
sheriff in town and she is leading the way we are excited to see what it is that you do and we're
33:56
excited to see how it is that this works out and we are with you all for the whole event to be able
34:00
to make sure that we do capture the magic we capture some of the sentiment that's around with
34:05
everybody speaking and some of their feelings so folks we're going to be brewing in the hallways
34:09
we're going to have bruise on the move all throughout the conference and we're going to
34:13
hopefully get an opportunity to brew with one of you so make sure that you do make some time to
34:19
jump on the podcast if you see us with a mic get behind that camera right see what's brewing but
34:24
Jamie for those I can tell you they're nice guys they don't make it too painful when you're
34:29
just so you guys all know if you we're going to have a sign-up sheet if you want to get on it
34:35
early reach out to us soon as possible if you know us you know how to get a hold of us if not
34:39
comment in this post you guys DM us call us my number you guys know at 2708 729277 you can always
34:46
reach out to me fred at CarGuyCoffee.com but we want to get as many people involved in these
34:50
interviews as possible I want some dealers so dealers don't be scared to get in front of that
34:54
camera I promise you we make it easy and you'll have a lot of fun and your teams are going to
34:59
love it they're going to see it they're going to be like oh my god you did so good they're fun and
35:02
you vendors you never scared to get in front of cameras we're happy to talk to people but let's
35:05
make sure we leave some room for these dealers too that's right that's right so making sure that
35:09
the dealers leave with something inside of their swag bag and something for them to brew when they
35:12
get back to their crew what is one thing one thing Jamie that you hope for all those that are
35:19
attending to receive and walk away from as they leave this event and consider digital dealer 2025
35:26
I am so glad that I came because I got what
35:33
that's actually a big question I want them to learn something innovative I want them to feel
35:41
that when they get on the plane or when they drive back to their dealership or wherever they came from
35:47
that they feel like they've learned something innovative something that they can put into their
35:51
regular daily practice in their job from the solution provider making better connections
35:56
to the dealers learning something that they can use for added revenue I want them to learn something
36:02
innovative absolutely and I believe they're coming to the right event digital dealer is the event
36:09
for that it's the digital dealer the leading and what digital is and that is it's so funny because
36:14
the digital dealer event started when digital dealing was just beginning people didn't even believe in
36:19
it now fully all the way enthralled into it it's the place to be you can't shop without it you can't
36:25
do anything without it so it really is at the car at the core of what people are doing yes so true so
36:31
true folks we are excited to let's get digital digital thank you Colleen it is amazing you need
36:39
to be there too Colleen and let's get you on the show and I'm curious about your show just Colleen
36:44
podcast yeah the message us let us know about it we'd love to be guests but come on let's go thank you
36:50
there is one thing left to do it is drop the three f bombs those f bombs that don't offend the moms
36:56
just so that we are clear on the moves and we're going to get everybody out there to get into this
37:01
group it is to forgive to focus and then to fly so we can keep growing all the time so help us
37:11
she already got it down she knows the moves I was prepared on three one two three forgive
37:19
focus focus fly and keep growing keep growing thank you so much Jamie for taking the time to
37:27
brew with us for those of you that are considering coming out make sure that you do make it to Vegas
37:32
on the 14th and 15th of October at Mandalay Bay in fabulous Las Vegas Nevada you're going to be
37:39
brewing solutions with the best beans in the business and we are excited to be out there
37:44
caffeinating this conference with you thank you for making our guests very welcome Jamie
37:48
you have thank you guys so much it's been wonderful we can't wait to see you can't wait to see you
37:54
either and we can't wait to see all of you out there if you're watching this on the replay
37:58
or you're listening to this right now live make sure that you tag car guys and car guys let them
38:03
know to be at this event come on to see you there and let's take this industry to the next level
38:08
we are thankful for each and every one of you brewing with us on the car guy coffee podcast
38:12
we've been brewing with the one the only Jamie mielson and we will see you at digital dealer
38:22
everybody we're out keep brewing bye