Hussain on Car Buying Hacks, Zachs on Tackling Affordability, Seale on Kia Wins | Daily Dealer Live
About this episode
Malik Hussain, general manager at Bill Jacobs Volkswagen, shares insights on car buying strategies and the current used car market. He discusses the importance of analytics in sourcing vehicles and the challenges of low supply for certain models. Jacob Zax introduces Fasten Rewards, a credit card that offers points on auto loans and related expenses, aimed at enhancing customer retention for dealerships. James Seal, managing partner at Granbury Kia, emphasizes the significance of building customer relationships over mere transactions, sharing innovative service strategies like a valet service to improve customer experience. The episode highlights industry trends, dealership strategies, and the evolving landscape of automotive retail.
Toyota Sequoia
"first up today Toyota is recalling nearly 400,000 Tundra and Sequoia vehicles this because of faulty multimedia software..."
The Toyota Sequoia is a big SUV that can fit a lot of people and gear, making it great for families and trips.
The Toyota Sequoia is a full-size SUV that offers spacious seating and strong towing capabilities, making it ideal for families and outdoor activities. It shares many components with the Tundra, emphasizing durability and off-road performance.
multimedia software
"...faulty multimedia software that can cause center screens to turn fully or partially green or black..."
Multimedia software is the technology in cars that controls music, maps, and other entertainment features. Problems with it can make screens not work properly.
Multimedia software in vehicles refers to the systems that manage audio, video, navigation, and connectivity features. Issues with this software can affect the functionality of the vehicle's infotainment system.
Toyota Tundra
"first up today Toyota is recalling nearly 400,000 Tundra and Sequoia vehicles this because of faulty multimedia software..."
The Toyota Tundra is a large truck that people use for work or towing things. It's known for being tough and reliable.
The Toyota Tundra is a full-size pickup truck known for its durability and capability, often used for both work and recreational purposes. It has been a popular choice among truck enthusiasts for its strong performance and reliability.
recall
"...the recall covers 2022 to 2025 Tundra models plus 23 to 25 Sequoias equipped with 14 inch infotainment displays dealers..."
A recall happens when a car company asks people to bring their cars back because there might be a problem that could make the car unsafe. They fix the issue for free to keep everyone safe.
A recall is a request to return a product, in this case, vehicles, to the manufacturer due to safety issues or defects. Recalls are often issued to ensure the safety of consumers and can involve repairs, replacements, or software updates.
infotainment display
"...Sequoias equipped with 14 inch infotainment displays dealers of course will update the software for free..."
An infotainment display is a screen inside a car that shows music, maps, and other information. It helps drivers stay connected and entertained while on the road.
An infotainment display is a screen in a vehicle that provides access to various multimedia functions, navigation, and vehicle settings. It enhances the driving experience by integrating entertainment and information systems.
over-the-air updates
"...most still end up in dealerships service bays for hands-on fixes which is good news for fixed ops at any dealership..."
Over-the-air updates are like getting software updates on your phone, but for cars. They let car makers fix problems or add new features without you having to go to a shop.
Over-the-air updates refer to the process of wirelessly downloading and installing software updates to a vehicle's systems. This technology allows manufacturers to fix bugs and improve features without requiring a visit to a dealership.
Jeep
"...focused on reviving Jeep and possibly bringing back a new Dodge V8 muscle car..."
Jeep is a car brand famous for making tough vehicles that can go off-road. Many people enjoy driving Jeeps because they are great for adventures and outdoor activities.
Jeep is an American automotive brand known for its rugged vehicles, particularly its off-road models like the Wrangler and Cherokee. The brand has a strong heritage in outdoor and adventure-oriented driving.
Dodge V8 muscle car
"...possibly bringing back a new Dodge V8 muscle car that's a quick flip from EV to gas engines it's a big shift under new CEO..."
A Dodge V8 muscle car is a type of car made by Dodge that has a big engine called a V8. These cars are designed to be fast and powerful, and they have a classic look that many people love.
Dodge V8 muscle cars are high-performance vehicles known for their powerful V8 engines and classic American muscle car styling. They are part of a nostalgic automotive culture that emphasizes speed and performance, often associated with the 'muscle car' era of the 1960s and 70s.
Stellantis
"...this investment could strengthen Stellantis's standing with the Trump administration as automakers lobby for tariff relief..."
Stellantis is a big car company that makes many different brands of cars, like Jeep and Dodge. They were created when two companies merged to work together better.
Stellantis is a multinational automotive manufacturing corporation formed from the merger of Fiat Chrysler Automobiles and PSA Group. It encompasses a variety of brands, including Jeep, Dodge, Chrysler, and Peugeot, and aims to leverage synergies across its diverse portfolio.
tax rebates
"...the plan would extend tax rebates on U.S. assembled vehicles..."
Tax rebates are money returned to you after you pay taxes, often used to encourage buying certain things, like cars made in the U.S.
Tax rebates are refunds on taxes paid, which can incentivize consumers or businesses to purchase certain products, such as vehicles assembled in the U.S.
domestic engine production
"...and even add new incentives for domestic engine production..."
Domestic engine production means making car engines in the same country where the cars are sold, helping local jobs and businesses.
Domestic engine production refers to manufacturing engines within a country's borders, which can support local economies and reduce reliance on imports.
Honda
"...could make Ford Toyota Honda Tesla and GM quote immune from tariffs..."
Honda is a popular car company from Japan that makes cars and motorcycles, known for their efficiency and reliability.
Honda is a Japanese automotive manufacturer known for its efficient cars and motorcycles, as well as its engineering prowess.
Tesla
"...could make Ford Toyota Honda Tesla and GM quote immune from tariffs..."
Tesla is a car company from the U.S. that makes electric cars, which are powered by batteries instead of gasoline.
Tesla is an American electric vehicle manufacturer known for its innovative technology and high-performance electric cars.
Nissan Pathfinders
"...yday vehicles you know like Nissan Rogues Nissan Pathfinders I'm talking about BMW 5 series you know they're ..."
Nissan Rogues
"... you know everyday vehicles you know like Nissan Rogues Nissan Pathfinders I'm talking about BMW 5 series..."
The Nissan Rogue is a small SUV that is great for everyday use. It has a lot of space inside for passengers and cargo, and it's known for being good on gas.
The Nissan Rogue is a compact crossover SUV that has gained popularity for its practicality, spacious interior, and fuel efficiency. It is often discussed as a reliable choice for families and daily commuters, making it a staple in the SUV market.
Acura Tlx
"...uld look at you know Tesla very low day supply uh Acura TLX sedan low day supply I mean these cars are turni..."
The Acura TLX is a nice car that feels luxurious and is fun to drive. It's a good option if you want something fancy without spending too much money.
The Acura TLX is a luxury sedan that offers a blend of performance, comfort, and advanced safety features. It is often discussed for its value in the luxury segment, providing a sporty driving experience without the high price tag of some competitors.
Bmw 3
"... like the Acura TLX fits that mold I'm looking at BMW 3 series instead of 5 series fits that mold perfec..."
The BMW 3 Series is a fancy small car that drives really well and feels nice inside. People talk about it because it's considered one of the best in its category for both fun and comfort.
The BMW 3 Series is a luxury compact car that is renowned for its sporty performance, upscale interior, and advanced technology features. It has been a benchmark in its class for decades, often discussed for its driving dynamics and status as a premium vehicle.
niche cars
"...I do buy some niche cars that the day supply is you have to stretch out the whole country just to fit that mold..."
Niche cars are special types of vehicles that not everyone might want, but some people really love them. They often have unique designs or features that make them stand out.
Niche cars are vehicles that cater to a specific segment of the market, often appealing to enthusiasts or collectors rather than the general public. These cars may have unique features, limited production runs, or specific performance characteristics that make them desirable to a smaller audience.
Manheim
"...I use Manheim often they have the best selection of vehicles they have the best sellers in my opinion..."
Manheim is a company where car dealers go to buy and sell used cars. They hold auctions, which is like a big sale where people can bid on cars.
Manheim is a leading vehicle auction company that specializes in wholesale auctions for used cars. They provide a platform for dealers to buy and sell vehicles, offering a wide selection and various services to facilitate the auction process.
service drive
"tell us about your strategy if if you have one in the service drive I think for service drive it's just like a car sale in my opinion..."
The service drive is where you take your car for repairs or maintenance at a dealership. It's important because it can also be a place where you might sell or trade in your car.
The service drive is the area of a dealership where customers bring their vehicles for maintenance and repairs. It's a critical part of the dealership's operations, as it can lead to sales opportunities for used cars that customers may want to trade in or sell.
KBB price
"it's just a kbb price you know it's nothing like nothing concrete please see us in sales for more info..."
KBB price refers to the value of a used car according to Kelley Blue Book, which is a guide that helps people understand how much their car is worth. It's a common way to price cars when selling or trading them in.
KBB stands for Kelley Blue Book, a trusted resource for determining the value of used cars. The KBB price is often used as a reference point for pricing vehicles in the market.
new car acquisition
"...what are some of the strengths and weaknesses with regard to new car acquisition right now in in the Volkswagen world..."
New car acquisition is how people buy or lease new cars from dealerships, often with special deals to encourage sales.
New car acquisition refers to the process of purchasing or leasing new vehicles from dealerships, which can involve various incentives and offers to attract customers.
conquest offer
"...Volkswagen just put out a great conquest offer in the chicagoland market..."
A conquest offer is a special deal that car companies use to get people who own other brands of cars to buy their cars instead.
A conquest offer is a marketing strategy used by car manufacturers to attract customers from competing brands, often involving incentives for owners of those brands to switch.
Volkswagen Tiguan
"...ill qualify for additional incentives on the new Tiguan and the new Tiguan is amazing i mean you guys go..."
The Volkswagen Tiguan is a small SUV that is comfortable and has a lot of room for people and their stuff. It's popular because it looks nice and has some cool tech features.
The Volkswagen Tiguan is a compact SUV that combines practicality with a touch of European flair, offering a comfortable ride and advanced technology features. It is often highlighted for its spacious interior and versatility, making it a popular choice among families.
incentives
"...qualify for additional incentives on the new Tiguan and the new Tiguan is amazing..."
Incentives are special offers or discounts that car companies give to help sell their cars. They can lower the price or make financing easier for buyers.
Incentives in the automotive industry refer to discounts, rebates, or special financing offers provided by manufacturers to encourage customers to purchase vehicles. These can significantly reduce the overall cost of a new car.
tariffs
"...the recalls the stop sales the tariffs uh there's a lot of uncertainty right now..."
Tariffs are extra fees that the government charges on products coming from other countries. This can make cars more expensive for buyers.
Tariffs are taxes imposed on imported goods, which can affect the cost of manufacturing and selling vehicles. They can lead to higher prices for consumers if manufacturers pass on these costs.
zero percent financing
"what if you have zero percent financing"
Zero percent financing means you can borrow money to buy a car without having to pay any extra money in interest. It makes the car cheaper in the long run because you only pay back what you borrowed.
Zero percent financing is a promotional offer from dealerships where buyers can finance their vehicle purchases without paying any interest over a specified term. This can significantly reduce the overall cost of the loan.
Kia Sophia
"...I sold some of the very first Kia Sophia's back in Utah back in the early 90s..."
The Kia Sophia was a small, budget-friendly car sold by Kia in the early 90s. It was one of the first cars from Kia that people in the U.S. could buy.
The Kia Sophia was a compact car produced by Kia in the early 1990s. It was known for its affordability and was one of the first models introduced by Kia in the U.S. market.
Ford Festiva
"...back in Utah back in the early 90s it was a Ford Festiva engine we were all excited about you could sell o..."
The Ford Festiva was a small, cheap car from the 90s that was great on gas. People remember it fondly because it was easy to drive and very affordable.
The Ford Festiva was a subcompact car produced in the late 1980s and early 1990s, known for its affordability and fuel efficiency. It is often mentioned nostalgically for its simplicity and practicality, appealing to budget-conscious drivers.
OEM
"...Kia is an absolute giant right now of an OEM..."
OEM means Original Equipment Manufacturer. It's a term used for companies that make parts or cars that are sold under another brand's name. Here, it means Kia makes its own cars.
OEM stands for Original Equipment Manufacturer, referring to companies that produce parts or vehicles that are sold under another company's brand. In this context, it refers to Kia as a manufacturer of vehicles.
Kia Sportage
"...we were selling we had two cars Sophia and Sportage and yeah that was for the two cars we made a..."
The Kia Sportage is a small SUV that Kia has been making since the early 90s. It's popular for being affordable and practical for families.
The Kia Sportage is a compact SUV that has been in production since 1993. It has undergone several generations of redesigns and is known for its value and practicality.
Grand Prairie Auto Group
"...my partners here with the Grand Prairie Auto Group is uh they're great partners they uh have the same vision..."
Grand Prairie Auto Group is a group of car dealerships that work together to sell cars and provide services to customers. They aim to offer great customer service.
Grand Prairie Auto Group is a dealership group that likely represents multiple automotive brands, focusing on customer service and building strong partnerships in the automotive industry.
Granberry Kia
"wish you all the luck in hitting number one in your new adventure uh as owner and managing partner there at Granberry Kia thanks for being on the show"
Granberry Kia is a place where you can buy Kia cars. They also help with car repairs and loans if you need to finance your purchase.
Granberry Kia is a car dealership that sells new and used vehicles, primarily focusing on the Kia brand. They may also offer services like maintenance and financing options.
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