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Hello and welcome to the CarGuy Coffee Podcast! You are listening to the
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interbrews at the NCM Client and Friends event. Enjoy these conversations! Let's brew!
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What's going on, Solutionary Sprellard, subprime hero. I'm out here at the NCM Client and Friends
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event right here in Kansas City, Missouri. First time I've ever been to this town and I'm loving
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it here. And I got two of my friends right here. I got the one, two, I got Jeff and I got
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Andrew up in the building, both from AET Automotive. Excited to talk to you guys
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about what's happening right now with you guys, NCM. And let's get this thing going, man. I'm
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ahead with you first, brother. Dude, NCM. I know this isn't the first one you've been to
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one of these Client and Friends, right? This is your first one? No, we've done a couple in the past.
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I thought we'd see each other some of these. So what makes you want to come out to one of these
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events? That's the engagement. Some of the bigger events, there's barriers. The dealers are afraid
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to talk and ask for questions because they feel like they're going to be sold. This is a truly
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educational event. So people, dealers especially, left their guard down and are willing to get
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educated. So you can not pitch your product, but if it's a fit, it's a fit. If it's not,
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then there's other vendors, other solutions that they're here to see. So there's no forcing people
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to sit in the demo or pick a product or have interest in a product that they don't need.
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So I love that. Super friendly, super user-going environment. Super, like to your point, the
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dealers here, they're open to conversation. They'll give you a couple minutes to just give them a
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quick pitch, right? At least hear what you have to say. I've already talked to two dealers that
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walked around that left with their little car that has the stars on it, right? Because they're
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going around having conversations. And it's not that they're getting forced, but they win for
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doing that, right? But I told you the feedback from that. I'm gonna say, I don't know if you've
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heard any of the feedback, but they're like, oh man, these guys are great in here. They were
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excited because they said they were getting pitched, but they weren't being like pressured.
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And they love the way that felt. So that's what this environment is. This isn't a pressure
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environment. This is a networking environment. This is a educational environment and it's a
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friend environment. I love that a lot. So for you, coming here for your business,
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why has this been intricate for your business to be here? I'm going to say that David Cain,
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first off, the nicest guy in the world. I like going to the big events, but we're a small company
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when it comes down to here. We can't compete with the big guys, but here we're just a normal company
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in the automotive group or in the automotive industry. And we can sit next to some of the
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big guys and have the same conversations. I like these smaller events, the more intimate
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events. We still go to the big ones, but I think these intimate settings are what's really driving
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true conversation. They actually make them friends and they make sure they're not just
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passing by. No kidding. I couldn't agree any more than what both of you all said there.
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Again, I love what you both said here. It's that feeling. It's the vibe. I would say the
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clients and friends event is a vibe and that vibe is really, really good. It's very open.
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It's intimate. You both said that and I love that word because when we can get together in a building
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like this, where everyone pretty much stays together the whole way, like it's the morning
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time, reading breakfast together, lunch, reading lunch together, dinner, reading dinner together,
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discursions, we're all together at discursions, those conversations that maybe you can only get
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in between a educational class for a moment, turn into hours when you're at one of those places.
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You get great opportunities. You're not going to miss, or in Vegas, you don't know where they're
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going to go at night. Even lunchtime, they might just be gone at lunch, right? Because they have
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all these people pulling them so many different directions. I get it, but I love these things
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for that reason. That being said, there's so many amazing solutions that are here too, right? So
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coming here, there's also great innovative solutions with you all being able to connect with other
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vendors here, right? So what about coming here and meeting other vendors, learning about what
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they're doing, hopes you with your clients? Lots changing in the industry. AI tools are coming
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out of everywhere. So knowing how our tool fits in with the day-to-day process of the dealerships
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and the tools that they're using is hugely important. Our goal with our tooling, our solution is giving
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dealers back time and being the first to market. How does that play in the dealer's whole life
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cycle of month-to-month activities and other programs that they're using, other vendors that
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we're using? So the dealer benefits more when we know what other people are doing in the life
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cycle of the business. So if we have a solution that is easily, easily fed or tangent and gentle
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to another product, it's an easier handoff where we use it. And it also helps us make our product
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better. Oh, I love that. I think that's great, 100% right. It does all those things together,
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learning how that we can all work and coincide in the same with the same type of client, right?
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Because if that's not connecting well, then people are not going to want one or the other.
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I see people out there right now, currently, owners that are like, oh, this is a great product,
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but it doesn't read with my current product or it doesn't go with where we're trying to go right
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now. So being able to know what they're trying to do, we can say, no, actually it does, and here's why.
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And that's why it's really important. For you guys, coming to this event, what's hot, what's new
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for you guys right now? On our side, or what are we seeing that's hot? Oh, hot and new for you on
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your side. Our vendor shark tape presentation spelled it out. We're trying to make things more
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of an owning the creative space. I saw that. I love that. And in the automotive side,
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we've been around and we've been a creative company for a long time. Yep. However, we've still
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we've been missing certain pieces, and we're going to start bringing those pieces together.
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And we really want to be the industry leader in creative solutions for dealers across the board
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and agencies. And so in installing AI solutions into our products that have been around for a
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long time is taking us to the next level. I love that. AI, to your point, you said it earlier,
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AI is a buzzword. It's been a buzzword for a while now, but it's now it's becoming a
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common set. It's not, oh, we're getting ready to do it. Now, as we're doing it, and since like most
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of our tools, it's actually the tool, it probably helped create some of our tools, right? And made
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it, instead of it taking the years and two years that it would have back in the day, now we're
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doing it way faster, way cleaner and way more proficiently. So these tools are designed for
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all that. So AI is a great thing, whether it's whether you're using it for just your daily
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sitting out messages and make sure that your punctuation is right, all the way through writing
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code for you. All that stuff is available right now with AI, but when it comes inside your tools,
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it should just be able to provide fluidity, right? Be able to give somebody something easier to use.
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I love that you're talking about creatives, right? Being somebody that I do a lot of creative myself,
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having tools that speed up my time, save me from being here every day, spending an hour to do this,
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instead I can do it in minutes. It makes all the difference for me. Also, it takes away some of
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that, what should I do? How do I do it? What looks right? Tell me something about your climate,
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go back to you, Andrew, real quick. Tell me somebody inside your client base that maybe,
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you don't tell me the name of the client, but tell me a story of somebody that used your tool and
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actually testimonial was like, hey, I'm gonna just save me a ton of time. Oh my gosh, where to start,
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right? Don Johnson, they're a small group out of Wisconsin. They've got 67 stores,
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but we've come into their store and we've not only did they not have to go farm out,
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create it to a third party or somebody else, they're able to do it in the house now,
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but they're also deploying all of their ads for our tools. We're saving them time,
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they're getting their stuff done. The day that they get incentives,
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they're being able to build creative, launch their creative social media and websites,
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wherever it is, and they've done that scene where normally there's a turnaround period,
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which is totally in the future, right? Because humans have to get into the enter. I have to
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send my offers off to my agents, right? They have to create it, they have to build it,
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and they've got to get it approved, and it's all a cycle, right? And how people have their
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income from our tool of powers and to keep them from using other offers and ads
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honestly, within hours. Within hours, and like you said, give them time back throughout the day,
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because too many times, especially somebody who's usually going to leave the charge,
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has a lot of different things to do. Yes, usually not their only thing that they're doing. So being
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able to, hey, let me give you an hour or two back at the end of the day that you can breathe, maybe,
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even just to breathe, but maybe to do work that maybe is those things you constantly get behind on.
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So that alone to me is worth a ton. Time is one of the most valuable things that we have. Actually,
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it is the most because we don't get any of it back. You spend it, there's no return on it. It's
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done, right? So that being said, I love that you're talking about that. For you, why should people,
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I got to ask you this, why should people reach out to you guys and start doing business with
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you now instead of tomorrow? Things are changing quickly. And a lot of the AI agents that are
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coming on are helpful, but they're scattered around different places. We have a centralized
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marketing hub, a creative hub that has syndication tools that makes it easier to deploy. So today,
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every delay, three-day delay throughout the year is 30% of your advertising days. So every day you
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wait for advertising, you're losing out on potential visibility and walking traffic to
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your sales tax. So every delay while I sign up today, you can no more delays.
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I love that. And that is, I love that you said that because it's changing all the time. So if you
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keep waiting, you're going to get behind, you're going to get further behind, you're going to get
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further behind, or you're going to be like, man, I wish I started yesterday. And that's the truth.
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And no matter what you're doing, start today, get it going. But the biggest thing is have a
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conversation. Just talk to them. How much does it cost to have a demo and talk to you guys about
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what you do? Free 99. It's free 99, y'all. But how much could it save somebody throughout a year?
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Tens of thousands. Tens of thousands, right? Being a SaaS solution, there's our tools with
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DIY, right? So it does require the user to go in there, press the mouse, press the keyboard,
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do the work, right? But the savings that you have on top of it, not only the time,
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you get the time savings, but also the cost savings behind it. You can put more dollars
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towards advertising, or invest yourself in some of the key elements. So whatever it might be,
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people that get coming to our tools, they love it. Not for everybody, but we talk to people,
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we have several good demo folks. We truly try to understand how their business
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people seem to relate, because there's people that will say, this might happen to you,
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you don't have, it doesn't seem like you guys are going to need this. Other solutions might
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be honest with us. That's what happened all the time, but we're very honest with
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us, and we want them to use our tools. Yeah, the last thing you want somebody to
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bat about the tool that they're not using, and that happens a lot. So it's good. And I love that you
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are like making it very clear from the beginning, is like, hey, look, if you're not going to use it,
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then maybe we should do this later. I don't want you to use a tool, and then tell me too much later,
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it doesn't work, or just not using it. And that's massive. That's really massive.
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We don't sell any of our tools. I love that. You sound like you guys are solutionaries.
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I love it. And that's the one thing about a solutionary is we don't sell. We
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solve problems, right? We present options to people, and if they love those options,
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then great, we'll do business together. But if you don't, well, shake hands, leave us friends.
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But hopefully, you got a little better from me showing you what you could do, right?
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And I love it, that's your business model. And I could sense that about you all.
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There's something special about what's happening over AT, and I'm going to tell you,
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if you're not out there looking for ways to be more creative or find tools that make
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easier for your team, so you don't have to use third parties so that you can save time,
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save money, and make money, these are the people to call. What's the easiest way to reach you all?
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That's right. It's too easy, right? And earlier, I called you Andrew on accident,
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I realized that. So my bad, Jeff, Andrew, right, we're ready to go, folks. We're going to go ahead
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and finish this off. There's only one thing left to do, and that's to drop some F-bombs.
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These are F-bombs that don't offend the moms. And first thing is we're going to forgive,
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forgive that I messed up the names at a moment, right? I should have seen Lou yesterday. It was
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pretty awesome, guys. So we're going to do this. If you guys don't know the moves, I'm going to
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show you right now. Let's do it. So F-bombs, I don't offend the moms. We're going to put our
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hands on our shoulders, and we're going to wipe off the weight of unforgiveness, forgive,
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and then focus, then fly on a count of 3123 forgive, focus, fly, and keep
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rowing all the time. We're here over here at the NCM, friends and family,
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all the same, friends and family. We're having fun with two amazing guys. I'm so glad that you
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guys came check this out. We'll see you guys on the flip side. Peace.