When the service light shows up, the hosts keep things calm and practical: don’t panic, check whether it’s flashing, and look for symptoms and drivability changes. They lay out a five-step approach that starts with reading fault codes and capturing live data, then clearing codes and verifying with a test drive. The episode also warns against “parts cannon” guesswork, explains how OBD-2 triggers the light, and suggests limiting diagnostic time and keeping work orders accurate.
A service engine light can trigger instant panic, and that's often when expensive mistakes happen.
In today's Motormouth Morning Drive, I'm sharing my simple 5-step process for handling a service engine light the right way. We'll talk about why staying calm matters, what symptoms to watch for, why simply clearing isn't always the answer, and how to tell the difference between a true automotive diagnostician and someone loading the parts cannon.
Before you spend money on unnecessary repairs, take a few minutes to understand the process. A little information can save a lot of frustration and a lot of money.
✅ stay calm. Gather information. Verify the problem. Then make an informed repair decision.
Like the Podcasts & Videos, Donations accepted at ⚠️☕️ buymeacoffee.com/motormouthnile
Thank You Friends❤️ Skippy & Motormouth.
Car Connection Fleet Maintenance System is ✅ NOW AVAILABLE ONLINE while quantities last, SPECIAL pricing for those subscribed to our YouTube Channel. Visit ccbusnet.com full page review of the system and order form available, grab yours now👍 mileage doesn't matter maintenance does✅ NMJ
Yes we have Merch, Visit our online store at (ccbusnet.com) all proceeds go to Total Freedom Addiction Campuses Canada & USA, where lives are transformed one at a time! Join our crew in helping them to get there🚗 Thank You Friends❤️ Skippy & Motormouth.
More Episodes and...project Links are available at Car Connection Business Network.com (ccbusnet.com) you'll find everything on our home page if you'd like to follow the build & Repair work we do, connect with our program partners, click on their logo to meet them. We appreciate you giving them your business, we need them and YOU❤️ Thank You, Nile Motormouth Jenkins.
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"I have service light on the FJ Cruiser for quite a while and nailed it... And you don't need to panic. So remain calm."
A “service light” is a warning on your dashboard. It means the car wants you to check something—either maintenance is due or there’s a problem that needs figuring out.
A “service light” is a dashboard warning that indicates the vehicle has detected a condition that needs attention, often related to scheduled maintenance or a detected fault. It’s different from a simple reminder because it can sometimes point to an underlying problem that should be diagnosed.
"I have service light on the FJ Cruiser for quite a while and nailed it. It took a little while to nail it down and it's done."
The FJ Cruiser is a Toyota SUV. Here, the host is talking about a warning/service light on that specific car and how they figured out what was causing it.
The Toyota FJ Cruiser is a rugged, retro-styled SUV known for its off-road capability and durable, truck-like feel. In this segment, the host mentions having the service light on the FJ Cruiser for a while, then diagnosing it and getting it resolved.
"When the service lights on, I'm going to read it properly with an engine analyzer. I'm going to retrieve the fault code or fault codes could be plural"
An engine analyzer is a scanner that plugs into the car. It reads the warning details from the computer so you can find out what’s wrong.
An engine analyzer is a diagnostic tool that connects to the car’s onboard computer to read stored trouble information. It’s used to pull fault codes so a technician can pinpoint what system is acting up instead of guessing.
"I'm going to retrieve the fault code or fault codes could be plural... more than one. Then I'm going to record all of that data."
A fault code is a specific message the car’s computer saves when it finds a problem. The code helps a mechanic figure out what part or system is causing the warning light.
A fault code is an alphanumeric identifier stored by the vehicle’s computer when it detects a problem. Reading the fault code helps narrow the cause (for example, a sensor, emissions component, or misfire) and can reveal whether the issue is current or intermittent.
Concept
clear and erase the drive
"Then I'm going to record all of that data. Then I'm going to clear and erase the drive. And now I'm going to take it for test drive"
This means wiping the car’s stored warning information after you check it. It doesn’t necessarily fix the problem; it just resets what the computer remembers.
“Clear and erase” refers to resetting the vehicle’s stored diagnostic information after repairs or diagnosis, so the computer can start fresh. The key idea is that clearing codes doesn’t fix the underlying issue—it just removes the stored record until the problem reappears.
"And now I'm going to take it for test drive before I send you home with it and see if the light comes back on."
After the warning is cleared, the mechanic drives the car to check if the light comes back. If it does, it usually means the problem still exists.
A test drive after clearing codes is used to see whether the warning light returns under real driving conditions. This helps confirm whether the issue is truly resolved or if it’s intermittent and only shows up when the car is operating normally.
"And it got worse as we got through OBD-1, which was pathetic.
[1641.0s] And then when we got into OBD-2, onboard diagnostics two, that's what makes the light come on."
OBD-2 is the car’s built-in self-check system. If the car detects a problem, it turns on the warning light and stores a code that a mechanic can read to find the cause.
OBD-2 (on-board diagnostics, generation 2) is the standardized system in most modern cars that monitors emissions and other vehicle functions. When something goes out of spec, it logs a diagnostic trouble code and turns on the service light so a technician can pinpoint what’s wrong.
"And then when we got into OBD-2, onboard diagnostics two, that's what makes the light come on.
[1647.3s] You have monitored systems."
It’s just another way of saying OBD-2. It’s how the car keeps track of problems and tells you with the warning light.
“Onboard diagnostics two” is the phrase used to describe OBD-2. It refers to the car’s standardized monitoring and fault-reporting system that triggers the service light when monitored systems detect a problem.
"Everything that's monitored is a system that has sensors, ECUs, electronic control units
[1657.8s] that need to be diagnosed properly, period."
ECUs are the car’s computers. They watch sensor readings and decide if something is wrong, then they help store the information a mechanic needs to diagnose the warning light.
ECUs (electronic control units) are the car’s computers that control and monitor specific functions like engine management, emissions systems, and other subsystems. In the context of a service light, ECUs use sensor data to decide when a fault is present and store diagnostic codes for troubleshooting.
"So although, buddy, maybe trying to do you some, you know, good and save you some money,
[1671.4s] but when the parts cannon comes out, that's when, you know what, you got to run."
“Parts cannon” means a shop just starts swapping parts randomly instead of figuring out the real problem first. That can cost a lot and still not fix the warning light.
“Parts cannon” is a slang term for shotgun diagnostics—replacing parts one after another without a proper diagnosis. It often wastes money because the real cause may be something else, so the service light can come back.
"So asking that question of your shop, do you have a diagnostician or a diagnostic automotive service tech that can manage this issue with the service light being on?"
A “diagnostician” is the person at a shop whose job is to figure out what’s actually wrong with the car. They use the car’s data and tests to find the real cause, not just guess.
A “diagnostician” is a specialist who focuses on troubleshooting—interpreting diagnostic trouble codes, using test equipment, and narrowing down the root cause. The host is using it to distinguish true diagnostic expertise from general repair work.
"So asking that question of your shop, do you have a diagnostician or a diagnostic automotive service tech that can manage this issue with the service light being on? ... if they say yes, this is where you'd have to watch..."
This is a tech who specializes in figuring out what’s wrong. The host is saying you want someone who can diagnose the problem correctly so the warning light doesn’t just come back.
A “diagnostic automotive service tech” is a technician trained specifically for troubleshooting—typically involving code reading, system testing, and verification of the fix. The host’s point is that not every shop tech is equally skilled at diagnosis, which affects how quickly the light can be resolved.
"where I talk about, don't give them an open invoice. I did a whole program on invoicing service and repair orders, times."
An “open invoice” is when you don’t have a clear limit on what the shop can charge. The warning is to avoid surprises by agreeing on scope and expectations up front.
An “open invoice” is an authorization where the shop can keep charging without a clear cap or defined scope for what will be diagnosed and when. The host warns against it so you don’t get stuck with an unexpectedly large bill during troubleshooting.
"When it comes to diagnostic work, you don't want to be build eight and a half hours of diagnostic time for service light at the end of the day. ... you're only going to authorize one hour of diagnostic time with a follow up."
“Diagnostic time” is the work time a shop spends figuring out what’s wrong with your car. The idea here is to set expectations so you’re not charged for a bunch of time without a clear result.
“Diagnostic time” is the billed labor for troubleshooting a fault—using scan tools, test procedures, and interpretation of codes—until the root cause is found. The host emphasizes limiting it (e.g., about an hour) so you don’t end up paying for long, unproductive troubleshooting.
Concept
emotional levels are cleanly off the planet into another universe
"Yeah, you get going to the amygdala hijacking. That's where emotional levels are cleanly off the planet into another universe. And that's when emotions take over and the knowledge just drops right off."
This is basically saying that when you’re stressed or upset, you can make worse choices. The host is reminding you to stay calm and stick to the facts when dealing with a warning light.
This is a metaphor for “decision-making under stress,” where emotions can override technical reasoning. In the episode’s context, it reinforces the idea that you should rely on diagnosis and agreed scope—not panic—when a warning light triggers a costly repair.
"Number four brings us to if the light is back on now we need a diagnostic tech a true diagnostic professional that's what we need that's the fellow that's not watching Netflix"
A diagnostic tech is a mechanic who specializes in figuring out what’s causing the warning light. They use tools and testing to find the real problem instead of guessing.
A diagnostic tech is a technician focused on troubleshooting using diagnostic equipment and procedures, not just swapping parts. The point here is to get someone who can interpret codes and symptoms to find the root cause efficiently.
"that's the fellow that's not watching Netflix till there's Iser Square that's the fellow that spends time in the classrooms in the evening for evening courses to learn how to use diagnostic equipment and diagnose a vehicle within an hour"
Diagnostic equipment is the tools mechanics use to check your car’s computers. It helps them confirm what the problem is instead of guessing.
Diagnostic equipment refers to tools used to test and interpret the car’s electronic systems, such as scan tools and code readers. These tools let technicians verify what the computer is seeing and confirm the cause of the warning light.
Select text to request an explanation
Good morning Niagara, you're tuned to Cart Connection, where the coffee's hot, tools
are ready, talk is always tuned up.
I'm your host, Niall Motormouth Jenkins, coming to you straight from the Cart Connection
Workshop where we mix a little humor, a little know-how, and a whole lot of horsepower.
Here it's not just about fixing cars, it's about keeping you rolling and saving you money.
Giving you the confidence to understand what's under that hood, from the classics to the
commuters, the weird noises, and those what the heck moments, we've got you covered.
So grab your coffee, sit back, join the crew, because this is Cart Connection, your Monday
through Saturday morning pit stop for story smarts, a few good laughs, and I'm Niall Motormouth
Jenkins.
We are shifting into drive this morning, well a big good morning to you, and welcome
to Motormouth's morning drive.
Thanks for jumping on board this morning.
If you're just sitting in the queue for the drive through, double check your order, it
is hump day.
That means we have made it to the hump, and from here on in it's a quick slide into the
upcoming weekend.
Just a quick reminder, if you're brand new to this podcast, you can find us on any podcast
platform, on iHeartRadio, Spotify, Amazon, Apple, Podbean, and all the other podcast possibilities
out there.
Just type in Cart Connection Workshop, and you'll find us, each and every podcast zaps
over into our YouTube channel, which you can also find all the platforms that we are connected
to and have set up on the homepage or our website.
That's where you'll find everything on our homepage.
If you'd like to follow the build and repair work that we do and connect with our program
partners, everything's right there on the homepage.
So just click on their logo and meet our program partners and recommended businesses in our
business network that we continue to rebuild after a few years of crazy stuff.
Everything was going well until that time in life.
Top right hand corner of our homepage.
This is for those who are visiting us for the first time, but if you can't remember,
this is a quick refresher.
Top right hand corner of our homepage is the link for our YouTube channel where it's teaching
videos, not building hot rods, monster trucks, or custom gearhead stuff.
Our YouTube channel is designed like our podcast to teach you five things.
What it is, where it is, how you broke it, and what it is, where it is, how it works,
how it breaks, and what could you have learned is just some basic automobile ownership fundamentals.
The basics, nothing rocket science, just the basics.
And that way you will learn enough basics that you will be dangerous.
And it'll be less likely you get taken advantage of at a repair shop somewhere.
So that's the purpose of our YouTube channel and the podcast.
And they, although we're under car connection, our YouTube channel and our podcast, excuse me,
man, I am getting beat up this year by Paul, the pollinators are out there.
There we go.
Man, that came out fast.
Our YouTube channel and our podcast are there to teach you five things.
And one is not a mirror image of the other.
So whatever you watch on our YouTube channel, you probably will not
hear about on the podcast and vice versa on the podcast of the YouTube channel.
So here is different than there.
We're also on Facebook, Instagram.
That's where Skippy, our videographer posts, reels, outtakes, and bloopers that you won't
see anywhere else.
So you can follow us there.
Be part of our online community.
We're on Stevensville on the web.ca.
That is a little town where my parents have lived for many years.
My mom passed in 2022.
My pop still lives there and a lot of people, businesses there.
And so our Skippy designed that website many years ago now to connect community to the
local businesses.
So we're in that website as a professional in the automotive field.
So we post stuff there that you won't see anywhere else.
Just click on the Businesses tab to find us.
Our iHeartRadio link is also in that corner and our online merch store.
We get asked about that quite often.
Do you have any merch available?
Yes, we do.
Our online store is taken care of by Freedom Expressions.
It's part of the Total Freedom Addiction Campuses, Canada and USA.
And that's for those who are ready to say goodbye to that addiction.
And all the proceeds from the sales of our online merch go directly to Total Freedom
Addiction Campuses, Canada and USA.
And Skippy and I are passionate about that.
Doing the best we can as a crew to get that next person to a campus.
So let's jump in this morning.
Let's have our mornings swiggy together immediately, if not sooner.
And we thank our CFPs, Tony Mealy and Larry Tietrol.
50 years experience as fiduciaries.
They are my personal financial planners for well over 20 years.
And when I'm speaking to you about them, I'm passionate about what they do because they
have helped a lot of people get the right answers and get clarity to your financial situation.
Instead of listening to those who, they mean well, but as my professor would say,
if their feet aren't standing where you want to be, then you've got to get to the person
that can get you from where you are to where you'd like to go.
So that's where the hour and a coffee comes in, the discovery meeting.
No one's going to ask you for any money.
So take your wallet and leave it at home and your purse ladies.
And sit down and get answers to investments.
If you've got investments with the bank, you'll definitely want to let them have a look and
see what's going on there because you're not making any money.
If you're drowning in debt before you give up, get this hour and a coffee meeting.
They do a state planning.
So you need to make sure if you have children at home 18 years and over, are you their health proxy?
In other words, can you speak to the doctors directly and guide them as to the medical
procedures that you would like to have done on your child?
If you are not, it's a legality, big time.
Mortgages, I don't do mortgages with banks anymore.
I haven't for close to 15 years now.
Great rates, wonderful people to deal with.
They treat you like a people.
So if you're self-employed, you definitely want to connect with Tony Miele and Larry Teatro.
Life insurance, critical illness insurance, all those things that we say are expenses
till you need it, wise investments.
So thank you to the fellows for bringing our morning coffee to us this morning.
So whatever your morning beverage is, it doesn't matter.
That's your morning beverage.
So on 321 we count it down, have a swiggy, shall we go?
321
Alrighty then, that is so good.
Title of this morning's message, I'm not the message, just the messenger.
That's what I'd like to say and I'm not a big shot.
Just a little shot that keeps shooting.
And this is a lane I've curved and carved out for many years is teaching people
how to take really good care of your automobile regardless of mileage and age.
You can keep that vehicle as long as you like if you're dedicated to taking care of it.
To really being a car caregiver.
That will save you a lot of headaches, heartaches,
and a lot of trading time for money every single day just to make the car payment
and the principal and interest all comes together.
Recently just found out seven-year loans are out there now for automobiles.
That is bizarre.
It's kind of like this morning's topic.
Title, e-gads, the service light is on.
Well, don't panic.
I got five things that you need to do at that point in order for that service light
to be managed properly.
If I had a nickel for every time I've answered this question,
a friend of neighbor that can do to cross the street,
blah, blah, blah, and a lot of money spent and guess what?
E-gads, man, the service light is still on or it came back on.
How do you manage that?
Well, I'm going to give you five-step pattern on how you can take care of that
very easily instead of going off on the rails.
You don't have to.
So this channel is dedicated to those who want to learn how to keep their automobile
and tip-top working order regardless how old it is.
In fact, I like to plug the EFJ Cruiser because in July it's going to have a birthday
as it rolled off the assembly line back in 2007.
It's going to be 20 years old.
And my name was here yesterday and having a look at it, I was doing some service on a 2025 Jeep
Sahara and she says, how old is that now?
I go, it's going to be 20 in July.
Get out of here.
I go, no, I said it's going to be 20 years old next month.
Wow, that's incredible.
I said, what do you think of the grill I put in there?
So thank you to all of you guys that watch the videos and I wanted your opinion on.
I took a grill from the 07 then had a little bit of damage on it and I fixed it.
That was the original.
I thought, what if the grill was the same color as the white top?
And so I did it and it came out really, really nice.
But then I just bagged it and I put it away for like, I can't even tell you how many years
to be honest and I totally forgot about it.
And I bought a new grill at that time and I put that one in.
So the factory color, which is the silver gray.
And so I wanted the opinions of the subscribers and viewers of our YouTube channel.
What do you think?
Which one should I put back in?
Because I took the grill out to clean the AC condenser and you can watch all those videos,
how to do that and why you need to do that in order for your vehicles air conditioning to work
to its max.
So the winners were, oh, you got to go with the retro look, the white grill.
So it's in there and we're off to a fundraising event in Stevensville this Saturday.
Our first one to kick off summer 2026.
So you'll have to stand by, please stand by.
Remember that program?
We control the horizontal and the vertical.
Anyways, I'm in the dunking tank.
Yes, volunteered by our Skippy.
I'll be at Memorial Hall in downtown Stevensville for Springfest.
It's coming Saturday from 10 till four.
So stop by and have a looky-see at the 2007 yellow bright yellow.
It's actually called Sun Fusion FJ Cruiser.
And I'll be there with handouts and chance for you to get a survivor bracelet from us as well.
So stop by.
That's on Main Street in Stevensville this Saturday, June the 6th, 10 till four.
I'm in the dunk tank and I promise you it will not be like 72 degrees in that tank.
It's probably going to be more like 34.
I'm bracing myself for it.
Brace yourself.
All right, let's take a look at the weather.
Thank you to Kathy and Dave and Dan Grimo at Niagara Block for being one of our program
partners and fantastic people to work with.
They've been building Canada since 1931.
They've been busy over there building stuff.
And if you're building stuff, they have supplies, blocks, gravel, steel,
all those things to get that building started off.
And if you're looking to create a beautiful backyard space, you're very own personal Oasis.
They are specialists in hardscape landscaping projects and materials.
And if you check in with Kathy Grimo, she has a list of contractors that you can feel confident
in estimating the job, putting the package together, getting it started and finished so that you
can enjoy your very own backyard Oasis.
So thank you to the Grimo family at Niagara Block, 5000 Montrose Road,
Niagara Falls, they've been there since 1931.
50 degrees right now, partly cloudy.
The wind is making it feel a whole lot cooler.
I thought it was kind of crispy this morning at 4am, putting the out to the curb.
It was curbside today.
49 degrees about sunny conditions expected around 6am.
We'll get there.
And today's temperature range is from 50 degrees to 74.
So it's going to feel more like because of the wind is going to be at 13 kilometers per hour.
I know I said metric.
I forgot to translate that into English.
It's going to feel more like 48 to 74 degrees in the Niagara region south shores of Lake Geary.
Today it looks like we're going to top out at 74 degrees overnight low.
We'll be 50.
Yesterday we hit 74.
And yes, the evening was great for sleeping and zero precipitation on deck.
So we are looking like it is a go today.
Blue sky, great day to go skydiving.
If you've got that on your bucket list, blue sky, it's time to skydive.
Well, thank you to Earl Louise Grant at City Auto Sales and Leasing, GTA's,
Greater Toronto Areas, Premier Pre-Owned Auto Store.
If you or someone you know is looking and in the market for a pre-owned,
that's where you can go buy with confidence and be treated with nothing less than honesty and integrity.
Quality vehicles, low mileage, fair prices.
You can't beat that.
They've been with us for, I think it's over seven years now.
And I got contacted by Louise Grant and it's been a great relationship.
And they fill a humongous gap that we had for many years in our car connection business network.
Buying a pre-owned vehicle.
Where do you go where you're not going to buy somebody else's junk or bucket of bolts?
City Auto Sales and Leasing in-house financing is available and also leasing terms.
Let's jump into our morning topic.
E-Gads, the service light is on.
Now what?
I'm going to give you a five-step pattern.
And if you go out of the boundaries, it could cost you a lot of stress,
a lot of heartache, and a lot of cash.
And this happens all the time.
Okay, it does.
It's like Groundhog's Day.
First things first.
Number one, service lights on.
Remain calm and do not panic.
Now if the service light is flashing, if you read your owner's manual,
would tell you pull over in park.
That is a great idea.
I agree with that 100%.
The service lights come on and things are flashing.
Don't continue on, get off the road, pull over in park, and get some assistance.
Do not push it.
Because that's again where we can see a $200 fix very quickly turned into a $5,000 fix.
And I don't think many of you want to go there, right?
Me either.
And I dealt with that.
We have a vehicle coming back to the workshop on Monday, this Monday coming.
All the parts are in now.
And I'm going to walk you through a detailed video showing you the fix, how we fix this.
I've already shot the video on diagnosing it and using an OTC scan tool to look at live data.
And that's what you do.
There's no code reader that I want to make sure that I get this out there and make it
perfectly clear.
I think I've heard that before.
Let me be perfectly clear.
Yeah, that's right.
Anyways, had a little flashback there for a second.
Sorry, I'm back.
You want to diagnose it properly.
And that's what we're going to get into on Monday.
So we've done the dyag on this specific vehicle.
I show you in the video how I pull out live data because that's what I want to see.
I want to see what the computer is seeing.
There is no tool you plug it in there and it tells you to change this.
That's how you end up spending money.
And we're going to talk about that in just a moment.
With that, I have a term for it.
For that specific type of diagnostic decision.
Yeah.
So hang on to your wallet.
Let's jump right in.
So that video I'll be shooting.
It's probably going to be like two or three videos because I don't like to feed you like
52 minutes video.
But we do have to say, you know, and give thanks to our program partners that make these
things possible for you to enjoy at no cost.
Somebody's got to pay for it.
Some people get a little bit out of shape, but you know what?
They don't know what they don't know.
This is how it works is no matter what you're watching.
Somebody's has to pay for that time.
So enough said on that.
I mean, it's to me it's it's common sense 31 years in radio and having my own business as well
for many, many, many years and running a shop.
Yeah, I need the customers to be my program partners so we can keep the shop doors open
lights on tools and equipment and fellers including myself to fix your car.
Things come with a cost.
I thought that was common sense these days, but apparently it's not.
So we have to talk about it because some people just don't have any common sense
because common sense isn't common anymore.
Okay, I'm good.
I think I need a swiggy.
Okay.
Number one, e-gads of service lights on what now remain calm and do not panic.
If the flight isn't flashing, we're okay.
Just relax.
Take a breath.
Remember your Lamaze class, fellas.
Ladies know just breathe.
Just breathe.
The light is on, you know, it's not earth shattering.
And that's again is the talking heads, the ones that say, oh, your car's getting old.
It's got mileage on it.
You're gonna have to throw parts at it, blah, blah, blah.
You should go get another one.
Those idiots are in their own category.
Idiots.
Mileage doesn't matter.
It's maintenance.
So it doesn't matter what you're driving.
Once it's out of warranty, it's your dive.
You're gonna put parts on it.
It's mechanical.
It's electrical.
It's built by mankind who's not perfect.
That's just the way it is.
So number two, here's what you need to pay attention to.
Are there any symptoms, any drivability issues?
Are you feeling something different about the automobile?
The service light is on.
Okay, it's on.
Is it behaving what would you would call normal?
Then don't panic.
Just, we're gonna go to number three.
This is how I do it.
I have service light on the FJ Cruiser for quite a while
and nailed it.
It took a little while to nail it down and it's done.
It's done and taken care of.
And you don't need to panic.
So remain calm.
Don't panic.
Any, pay attention to any symptoms, signs of drivability issues.
Is the vehicle acting kind of weird?
You know, like maybe your passenger this morning
that's supposed to be taking notes with the cradle and crayons.
Yeah, a 16 pack is good and a leaf bag.
Number three, here's what we need to do.
This is how it's done.
This is the meat and potatoes with good gravy.
When the service lights on, I'm going to read it properly
with an engine analyzer.
I'm going to retrieve the fault code or fault codes could be plural
more than one.
Then I'm going to record all of that data.
Then I'm going to clear and erase the drive.
And now I'm going to take it for test drive
before I send you home with it and see if the light comes back on.
If it doesn't come back on, then you're the next test driver.
I'm going to send you off for a couple of days with the vehicle.
I've recorded the information.
So I have it captured.
So I have discovered and retrieved the information that's going to help me
should the service light come back on.
It may have been a glitch.
So here's the thing.
I always like to give the vehicle the benefit of the doubt.
If it's running well, everything's been good up until today the light comes on.
And so we don't need to panic.
We just need to gather the data.
Have a look under the hood.
Make sure there isn't anything obvious, captain obvious.
And then I'll take it for a drive.
While I'm on the drive, I will reset the computer.
Capture all the information and live data on the the engine analyzer.
And then I'll hand you the keys back and say drive it for a couple of days.
And let me know if the call in and let us know if the light comes back on.
And that's it.
That's step number three.
Step number four, a couple of days goes by.
You call in, you say yes, the light is back on.
Everything seems to feel normal.
That's when we need to get the vehicle scheduled in.
And we now need to go deep into and this is this is where the things go awry.
Okay, this is where panic has already taken off.
When emotions are high, intelligence is low.
That's proven by science.
Yeah.
Exactly.
I think I heard somebody say something there for a minute.
Yeah, that's exactly it.
It's proven by science.
When emotions are high, intelligence levels are low.
It's very difficult to have a one-on-one knowledgeable conversation
because your mind is elsewhere.
You're kind of over there.
So I need to get back in there and die unique.
And this is where the cart goes in the ditch with the donkey.
A nape says, oh, I'll take a look at it.
Or a friend of friend, blah, blah, blah, it goes down the road.
And then it really gets bad because step number five kicks in immediately.
And the parts cannon comes out and we start throwing parts at it
to see if we can keep that service light off.
And that's where the horses, the cart in the donkey or in the ditch upside down
and the money is bleeding out of your savings account.
And the service light is still coming back on.
So we've got to back up to number four of the five things when it comes to e-gads,
the service lights on.
You do not want to hand your vehicle over to a somebody that thinks they know it all.
Not with a service light because you can dump, they'll spend 600 to 800 bucks
of your hard-earned money in no time.
And then at the end of it say, well, I have no idea.
Well, you said you knew how to do it.
Well, you know, I don't know nothing.
I was just trying to help you out.
So there you go.
That's the conversations I've heard for 32 years being on radio and now on the digital platforms.
But 44 years as a service tech, we've dealt with service lights all the way back
to when they were born.
And it was bad back in the beginning days.
And it got worse as we got through OBD-1, which was pathetic.
And then when we got into OBD-2, onboard diagnostics two, that's what makes the light come on.
You have monitored systems.
Everything that's monitored is a system that has sensors, ECUs, electronic control units
that need to be diagnosed properly, period.
So although, buddy, maybe trying to do you some, you know, good and save you some money,
but when the parts cannon comes out, that's when, you know what, you got to run.
You have to run.
Otherwise, you're going to spend a bunch of money in the service lights still coming back on.
So this is where you need to know for sure that the shop that you're taking your car to has a true
diagnostician on staff in the shop.
Because if they don't, the parts cannon is going to come out and it's going to cost you money.
You got to know where your vehicle is and who's working on it.
And even though they have the equipment, do they know how to use the equipment properly?
That's the other thing.
You can have the tools and equipment, but if you really don't know how to use them,
because you haven't spent any class time to learn how to use the tool to diagnose,
then the parts cannon is going to come out.
And that's where we do not want, I do not want you to end up there like a lot of other people in
the past, lots, thousands of people.
So asking that question of your shop, do you have a diagnostician or a diagnostic automotive
service tech that can manage this issue with the service light being on?
So if they say yes, this is where you'd have to watch or actually listen to the podcast
where I talk about, don't give them an open invoice.
I did a whole program on invoicing service and repair orders, times.
When it comes to diagnostic work, you don't want to be build eight and a half hours of diagnostic
time for service light at the end of the day.
And then the light comes back on.
A good diagnostic tech should be able to be all over it within an hour.
So anytime this happens, the service light is on and you need a tech to look at it,
you're only going to authorize one hour of diagnostic time with a follow up.
That has to be made clear on your work order so you don't have a stressful day when they say,
yeah, it's already all done.
It's sitting waiting for you and then you get there and you find out how much the bill is
and then you pass out, they bring you back and you lose it.
Yeah, you get going to the amygdala hijacking.
That's where emotional levels are cleanly off the planet into another universe.
And that's when emotions take over and the knowledge just drops right off.
Yeah, intelligence drops off.
So you don't want to go there.
So that's where you only authorize one hour again of diagnostic time and you make sure that the
advisor that's taking down the information for your work order to fill it out fills the work order
out 100% accurately and do not sign off on that until the the facts are written on your work order.
One customer authorizes one hour of diagnostic time with follow up.
That's what you want on there.
So you have to listen to that podcast.
I did a very long podcast on that one.
I think pretty much an hour on the details of service repair orders
and service repair times and how to prevent yourself from losing it at the end of the day
when you see how much they've charged you.
You never on the farm we'd say make sure the gate is closed or the ladies will get out.
All of them will get out and we got to round them up and get them back in so that they can be
milked because they're screaming when it's time.
They're balling out there.
So don't leave the gate open on your repair order.
Never ever ever ever do that so that it keeps you in the safe zone.
You're in control of your repair order not the service advisor.
You are.
That's where when you put it in their hands and trust them 100%
if you have that kind of relationship that's a pretty decent shop.
You never ever want to do anything to spoil that relationship but for most do not leave the gate open.
You put a time frame on every single component that needs to be looked at
and especially diagnostics.
You've got to close the gate.
So I think you got that number right.
Yes you got that.
Yeah you can go into our YouTube channel and find that podcast there.
You can go to iHeartRadio and find it in our library there as well.
But every day when the podcast is done scheduled edited and posted and gone public it goes public
in our YouTube channel as well.
So we have well over 400 items for you to enjoy there to to learn the five things.
And it doesn't matter what age group you're in what size you are what color it doesn't matter.
I teach you the basics in simple language and I have fun with it as well.
And for those who can't have fun staying in the closet okay.
Yeah you cheese us off out there because you're nasty.
I'm just saying that you get a little nasty when things aren't exactly your way.
Relax the earth still spinning the sky is not falling.
So yeah these are the things behind the scenes I have to deal with.
And it's just like you know what that's why they make two by fours.
That's what my military boss would say just stay right here.
He'd go and get this two foot piece of two by four and he goes do I need to use this
or are you going to listen.
Yeah you wouldn't get away with that today but I'll tell you what I learned a lot from
that man and I respect him a hundred percent.
So just a quick recap and then I got to go and you're probably just about at work.
So drive safe keep an eye on the traffic and all the other persons around you
because they do drive like idiots.
It's amazing we don't have 100 car pilups every single day.
I don't know how it doesn't happen but thank goodness it doesn't.
Service light comes on remain calm don't panic.
Number two any symptoms or drivability pay attention to how the vehicle is behaving
because that information needs to be relayed to the service desk the service department.
Number three we want to read the information before we just go in any race fault codes.
No no plus no times no equals no.
This is where we slow it down and we need to record the information that is there.
It's going to be important should we have to go back in and review again.
I want that information readily available and stored in my engine analyzer.
So should the light come back on after I erase it I've gathered the information.
The light stays on or off over the next couple of days if it comes back on.
I've gathered the history that will help me diagnose your car.
So I've already done part of it for you.
And so number four brings us to if the light is back on now we need a diagnostic tech
a true diagnostic professional that's what we need that's the fellow that's not watching
Netflix till there's Iser Square that's the fellow that spends time in the classrooms
in the evening for evening courses to learn how to use diagnostic equipment and diagnose a vehicle
within an hour that's the tech you want working on it and number five we do not want the parts
cannon coming out and that's where I usually hear a story like this well because that code is on
you know it can affect this and then you know this is reading off of that and because that's
reading off of this we need to probably go in and replace this and you need a computer.
That's when I'm running away with my pants on fire. No is the answer to that one right off no get out
of there pay them the one hour diagnostic time and politely leave that's what I got for you so that's
five step pattern to take care of that e-gads the service light is on phobia don't panic
the doors aren't going to blow off it's not going to blow up like a vehicle in a James Bond movie
no it's not that's way too much Netflix okay but you got to back off you need some treatment
so make it a great day today it is hump day tomorrow's thursday reminder is uh fun friday
it's just around the corner and then q and a one hour program on saturday your questions need to
be in by noon on friday so it's motormouth.jankins at gmail.com or an aisle at ccbusnet.com that
information is in not only the descriptions of our youtube videos but also in the podcast and I take
care of all of that and I include more nuggets that we don't talk about right now or is not on
videos I put some other details in the description so it's well worth your time to not skim the
descriptions but actually truly read the descriptions that's where you're going to get
further assistance to save you time money in a few bloody knuckles and keeping that automobile
and catch up to me at 400 000 kilometers okay that's your goal and I'm excited because we'll be able to
finally tear the lid off of our 30-day fuel savings challenge that could put a minimum of 100
back in your pocket every month I don't know about you but you've seen the prices at the pump
yeah gives me gasp pain yes it does and we're going to talk a little more about fuel in the next
couple of weeks how important it is that you understand the fuel pumps exactly you understand
your automobile and how it's engineered and you understand the reason behind the different
grades of fuel and what that means to you so what it is and what it should mean to you get a better
understanding of octane ethanol and the like so make it a great day happy healthy motoring
peace patience and kindness always we'll see you tomorrow morning for another episode of
motor bells morning drive thanks for stopping by we'll see you soon friends don't forget to like
subscribe share follow and leave a comment and ring that notification bell so you don't miss any
automotive tech tips bye for now
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