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Solving Issues When Installing a Ceramic Coating. Episode #932
Solving Issues When Installing a Ceramic Coating. Episode #932
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About this episode
Exploring the nuances of ceramic coating application, this episode dives into the critical importance of cleanliness and process consistency in auto detailing. The hosts share insights from their extensive experience, discussing common mistakes and variables that can lead to issues with coatings. They emphasize the need for a systematic approach to detailing, including proper product storage and application techniques. The conversation also touches on the automotive culture in Texas, with light-hearted debates on local food preferences and personal car experiences, making for an engaging listen for detailing enthusiasts.
Topics:
interior parts
low profile tires
low pro tires
Mercedes
Nissan
steering wheel
tire dressing
Ultra Dress
W bug
In this conversation, Marshall Hill and Nick discuss various aspects of automotive detailing, emphasizing the importance of cleanliness, understanding variables in coating applications, and the role of dealerships.
They share insights on caring for older vehicles, utilizing waterless and rinseless products, and the significance of community engagement in the detailing industry.
Chapters
00:00 Introduction to the Conversation
00:59 Fast Food Burger Debate
01:48 Cleanliness in Automotive Shops
02:45 Understanding Variables in Automotive Detailing
05:49 The Importance of Consistent Processes
08:35 Troubleshooting Coating Issues
11:46 Storage and Handling of Coatings
14:48 The Blame Game in Detailing
17:38 The Dealership Experience
19:48 Personal Car Ownership Experience
22:15 Navigating the Challenges of Older Cars
24:48 Detailing Techniques for Classic Vehicles
26:57 Nourishing Leather and Plastics
28:40 Effective Tire Dressing Strategies
31:42 Cleaning Techniques for Family Vehicles
33:45 Utilizing Waterless and Rinseless Washes
38:58 Understanding Product Use in Winter Conditions
43:04 Community Engagement and Learning
Filter:
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Technical
Too Afraid to Ask
Brand
Mercedes
"...we're a Nissan dealer, we're a Mercedes dealer. How does anybody else get to work on it?"
Mercedes is a well-known car brand from Germany that makes luxury vehicles, including cars and SUVs.
Mercedes-Benz is a German luxury automotive brand known for its high-quality vehicles, including luxury cars, buses, and trucks.
Brand
Nissan
"...we're a Nissan dealer, we're a Mercedes dealer. How does anybody else get to work on it?"
Nissan is a car company from Japan that makes many different types of vehicles, including electric cars.
Nissan is a Japanese automotive manufacturer known for producing a wide range of vehicles, including sedans, SUVs, and electric cars like the Nissan Leaf.
Car
Jeep
"...I bought the Jeep and I told you like I never really understood why people were so fanatical until until right till you have that moment..."
Jeep is a brand that makes tough vehicles, often used for driving on rough terrain. The Wrangler is one of their most famous models.
Jeep is an iconic American automotive brand known for its rugged vehicles, particularly the Jeep Wrangler, which is popular for off-roading.
Term
W bug
"...Well, now you got to get a W bug. Now you know. Now you know what it's like..."
The 'W bug' is a nickname for the Volkswagen Beetle, a small car that many people love for its unique look and history.
The term 'W bug' likely refers to the Volkswagen Beetle, often affectionately called the 'Bug'. It is known for its distinctive shape and has a strong following among car enthusiasts.
Car
BMW 320i
"...I'm only the third owner. It's a 2000 and I love it. 320 ACI. He wanted to make sure I always said the C part. I don't know why..."
The BMW 320i is a car that combines sportiness with comfort. The 2000 version is known for being fun to drive while also being practical for everyday use.
The BMW 320i is part of the BMW 3 Series, known for its balance of performance and luxury. The 2000 model features a blend of sporty handling and comfortable ride quality, making it a popular choice among enthusiasts.
Part
steering wheel
"...my plastic on my steering wheel, my BMW and I'm not going..."
The steering wheel is the round part inside the car that you hold onto to turn the car left or right.
The steering wheel is a crucial component of a vehicle that allows the driver to steer and control the direction of the car.
Car
Porsche
"...a two or three-year-old Mercedes, you know, a two or three-year-old Porsche,..."
Porsche is a luxury car brand that makes sports cars and SUVs. They are known for their speed and performance.
Porsche is a German automotive manufacturer known for its high-performance sports cars, SUVs, and sedans. The brand is famous for models like the 911 and the Cayenne.
Car
BMW
"...I didn't work on, I don't remember too many BMWs. I knew I had a couple customers, I had a couple BMWs,..."
BMW is a popular luxury car brand known for making sporty and high-quality vehicles. They focus on performance and driving experience.
BMW, or Bayerische Motoren Werke, is a German luxury vehicle manufacturer known for its performance-oriented cars and motorcycles. The brand emphasizes driving pleasure and engineering excellence.
Part
interior parts
"...there's going to be some parts that need some love and some nourishment, maybe some plastics are looking a little, you know, worse for wear..."
Interior parts are the pieces inside a car, like the seats and dashboard. They can get worn out over time and might need fixing or replacing to keep the car nice.
Interior parts refer to components inside the car, such as seats, dashboard, and trim. Over time, these parts can wear out and may require maintenance or replacement to keep the vehicle looking and feeling good.
Term
tire dressing
"I got into this interesting conversation with people about tire dressing. I think I have a process. You have low pro tires now."
Tire dressing is a spray or liquid that makes your tires look shiny and new. It also helps protect them from damage caused by the sun and other elements.
Tire dressing is a product used to enhance the appearance of tires, providing a glossy finish and protecting against UV damage. It can also help to prevent cracking and fading over time.
Term
low profile tires
"You have low pro tires now. So we're talking about more your basic SUV or truck tires."
Low profile tires are tires that are wider and have shorter sides. They help cars handle better, especially when turning, but can make the ride feel bumpier.
Low profile tires have a shorter sidewall height compared to their width, which can enhance handling and performance but may result in a harsher ride. They are commonly found on sports cars and performance vehicles.
Term
low pro tires
"...you can't be in the beat. Just everybody knows low pro tires four to one ultra dress. It's real simple. Okay, that's that's the"
Low pro tires are tires with shorter sides. They help cars handle better but can make the ride feel bumpier.
Low pro tires, or low-profile tires, have a shorter sidewall height compared to standard tires. This design enhances handling and stability but can result in a harsher ride due to less cushioning from the tire sidewall.
Term
ultra dress
"...low pro tires four to one ultra dress. It's real simple. Okay, that's that's the"
Ultra dress is a product used to make tires shiny and protect them from sun damage. It helps tires look good and last longer.
Ultra dress is a type of tire dressing product that provides a glossy finish and protects tires from UV damage. It's commonly used to enhance the appearance of tires and keep them looking new.
Car
Jeep Cherokee
"It was a Cherokee and he put a load of stuff on"
The Jeep Cherokee is a type of SUV that can handle rough terrain and is good for both city driving and outdoor adventures.
The Jeep Cherokee is a compact SUV known for its off-road capabilities and versatility. It has been a popular choice for both urban and outdoor enthusiasts since its introduction in the 1970s.
Car
Cadillac
"...we got Justin on that caddy with Sparta."
Cadillac is a brand that makes luxury cars, known for being stylish and comfortable.
Cadillac is a luxury vehicle brand known for its high-end cars and SUVs. The brand has a long history of producing vehicles that emphasize comfort, technology, and performance.
Car
Mercedes-Benz
"...and Wesley with the Mercedes."
Mercedes-Benz is a well-known brand that makes luxury cars, often featuring advanced technology and high-quality interiors.
Mercedes-Benz is a German automotive brand known for luxury vehicles, buses, and trucks. It is recognized for its innovation and engineering excellence, producing a wide range of vehicles from sedans to high-performance sports cars.
Introduction to the Conversation
Fast Food Burger Debate
Cleanliness in Automotive Shops
Understanding Variables in Automotive Detailing
The Importance of Consistent Processes
Troubleshooting Coating Issues
Storage and Handling of Coatings
The Blame Game in Detailing
The Dealership Experience
Personal Car Ownership Experience
Navigating the Challenges of Older Cars
Detailing Techniques for Classic Vehicles
Nourishing Leather and Plastics
Effective Tire Dressing Strategies
Cleaning Techniques for Family Vehicles
Utilizing Waterless and Rinseless Washes
Understanding Product Use in Winter Conditions
Community Engagement and Learning
Select text to request an explanation
Welcome to the Pints and Polishing Podcast, the most influential and listened-to podcast in
auto-detailing. Welcome to the community.
All right, I got to say, one of the greatest quotes of a movie, one of my favorite movies
is I put it in the hyperclean specialist group. It's a fun place.
Let's be careful on YouTube.
I will. I'll be careful. But it's a fun place to go interact, right? And that's
what I was saying. Go over there, check out the movie, and you've got to see the wildness
out of Texas. Wild. What in the world is going on down in Texas? Listen, we got cyber trucks
going crazy with Christmas and people thinking in and out it's the best burger in town.
I don't get this.
Well, first of all, it's not the best burger. That's, you guys with this what a burger
thing, everybody needs to calm down. They're fast food burgers. Okay. Fast food burgers.
In and out is way fresher than what a burger. If you like a greasy, old school fast food,
I think you're going to like what a burger. If you like a fresher burger that's fresher
meat, fresher veggies, you know, a better quality, you're going to like in and out.
Who's to say old Griesi's not better? Come on, why are we doing this?
This is why I always say this. I don't, I had in and out for the first time in
like years. So I'm not deep into the, you know, there's people out here that just swear
by in and out. They'll have it once a week like pizza night. So Chick-fil-A here.
Yeah. People like Chick-fil-A did their fucking head examined.
But it's wild, right? It's just fun to have a good time there while to see what's
going on out and about. It's a part of, you know, war the clutch culture podcast
down to the Texans. Let them know what's going on down there. And didn't see Rob,
but, you know, saw him in spirit, felt, felt closeness to him. You said something
recently on the clutch culture podcast where you were talking about going into
some body shops and to some, you know, just shops, right? Like it could be
mechanic shops, just anything in the automotive industry. Now, there's one
thing that we can all really kind of understand, maybe a differentiating factor
of what that shop's going to put out. If you see the cleanliness inside of the
shop, right? Everybody go back to that episode inside Clutch Culture. Go listen
to it because it is an interesting perspective. And I wanted to throw this
out there because we had some conversations in this weekend about
ceramic coatings and want you had a conversation. I had one, one with
Garrett. Garrett, thanks so much for the conversation. And I talked to him about
alleviating variables. Yep. I want us to all have a moment. I want you to
explain something. One of the greatest variables is cleanliness.
Yeah, I mean, it's hard to feel that way though, right? Like it could be
a dagger. We have a very interesting perspective over the last five years
that very few people ever get to experience. And that is gaining mass
amounts of customers. And from all over the globe all over the US and
seeing how many people believe they have their process down and they don't.
They believe they've chosen the right products they haven't. But like you
said, variables and one of the things we started to harp on or at
least I did in the last 24 months was we were seeing a big difference in
automotive paint. Now, I don't want anybody to take this like automotive
paint is changing so drastically that I want you guys to I'm not saying it's
new or it's this new thing. There's just at times lower quality at
times fresher paint getting to the dealership. And we started to see a
lot of things that we've shared on this podcast and I think every time you
and I need to share this in five years when somebody has supposedly had a
problem with a product i.e. ceramic coating within 30 seconds of asking
them what they did to the car, you find one, two, five issues. I mean, the
numbers could be one, the number could be 100 issues. And I think that's
what you're talking about in variables. And cleanliness is one of them. But
guys, I mean, all we've done is share exactly what to do for five years. And
that's what I would do because that is what we do. I every time you veer
from that, I can get on the phone with somebody they go, I'm having an
issue, your applicator get wet. Yep. That's why you got a high spot.
Thanks, click. I mean, that's I'm serious guys, like for all and I'm trying
to share this so you guys see where I'm coming. It is the same things 100
times a month, 1000 times a year. It there isn't 50 reasons to have a
problem. When you're when you're coding a car, same with PPF same with
tint, there's not 8 billion variables. It's the same five or six
things that you just go, what why is that in your process? Or why isn't
this in your process, etc.
So that's, you know, a lot of what I talked to Garrett about. So if
Gary, if you listen, I appreciate the phone call, you know, it was a
great, great conversation because it was like, Hey, talk to me about your
prep, you say you prepped, you say you don't just just tell me,
okay, well, I cut a polish and he just starts going through them,
right? Just reading off the list, you go, All right, man. So let's talk
about that cut. Let's talk about that polish. What did you use? And he
lists the name and it's a it's a company that has a tool. So they
would say, Hey, if you got two, might as well have the product.
Sure. Make sense of the business, right? It does. I just
go, Okay, let's start there. Let's start there because I said,
Garrett, you know, like, we got all these things that are
happening where he then tells me he's outside. Make sense? You
got that right? Sure. Can't put on a coating outside. We all
have. He then goes, Well, I'm in this pot where it's got some
wind and kind of goes through the wind. Okay, now we got some
wind that's in Iraq. So how'd you wash the car? All right,
Garrett said he does love cleanse. He does love doing
it. But he chose which we we've seen. You can see it in
groups. You hear about it all the time. Oh, yeah. Using
disc soap. And that was his choice to write because it strips.
Right. So you're okay. Well, you've got a tool. You got a
product. You've got the elements that you've got your soap.
Like, man, you got a lot of variables here. It's hard to
tell you why you're having a problem with the coding
application like it. It's really hard to tell you. And he
could understand that right? He can say, Well, I get it
then. You know, if you don't do a thorough wipe step, I mean,
you know, which I didn't hear, which I'm assuming, you know,
wasn't done. Correct. Yeah, I just wiped it down with a towel
afterwards. So so here's the deal, guys. There's a reason that
we emphasize getting into an ecosystem and living as much in
that ecosystem as you can. Because now you're starting to
have crazy variables. And you know, we can state this. Why
do people add oil to their compound and polish? It makes it
more friendly to the inexperienced guy. It doesn't
dust. It doesn't cake up. You can literally run your machine
over it for three weeks in a row and never stop. And it's not
but but there's a negative to it. And by the way, if you're
having coatings that don't react to things like water and
they don't react to things like oil and polish, my guess
is you're not putting on that high quality of a coating. So you
might not actually have a lot of, you know, active ingredient
in your coding. Every good coding company who's putting out a
good product is dealing with this because when you do
something for as long as I have, you have a lot of people
that work at those companies that go, Hey, we're seeing the
same thing. Hey, we have the what do you got? You know
what I mean? You share those things at places like SEMA,
right? You go, Well, you know, we ran into this. Now I
don't give all of our secrets away. I do share save it for some
of you and make these guys listen to me on here. It's just smart
business. But guys, you can't have this, you know, halfway
attitude about process, you just can't not in today's
world, not with the clear coats and the systems that are out
there, you have got to buckle down and use the same system
over and over again, because then when something happens,
you can identify a problem. See, the problem is, is if you
have 15 variables, now you got to guess 15, which one of the
15 is causing the issue. And because it's not always the same
15 steps you use, you don't actually know how to troubleshoot
it.
Yeah,
there's the problem, right? I get that that's the crux of it
all, because when you do have an issue, we all have issues
constantly. Sure, I'll do doesn't matter who the way the way
you'd be able to progress through life, I think, like, I don't
even even talk about business. I think just life in general,
you got you got to understand if you got a problem, how do you
begin to fix and alleviate? Well, remember, remember how
for people that were around how finicky cleaning glass used to
be on cars and the way you got trained or you train
people is you said on the outside, you go back and
forth. And on the inside, you go up and down. That way, when it
streaks inevitably, you know which side is streaky. So you're
not chasing both sides of the window. There is limiting
variables. And saying, if I go horizontal on the outside, and
I go vertical on the inside, then when I have a streak, I
don't guess if it's the outside or the inside and fight
both sides. That is a process. That's that's what you
have to do in cleaning a wheel, polishing paint, prepping for a
coating, it needs to be down to all of that needs to be a
science and some of us have been polishing cars long enough. If
you've been doing this five plus years, you should be deep
into your process. I mean, you should be deep into I can
almost turn my brain off and wash prep, compound polish, install
coding in my sleep. And I know each step and how long each one of
it takes. And again, that doesn't mean I'm telling you guys to
go time every second. Not a bad idea. For those of you out
there, even if you're doing it on your own cars to realize if
you're if you can pick up some time. But the fact is guys,
if you don't do the same thing every time, there's no way to
troubleshoot any of us.
I think another thing that we hear all the time and Garrett said
it, it seemed like Eric said it was a question to a great
question to ask is, well, if I've whether I've opened the
coding, or I've bought it, and I've never used it, then
there's usually some like, well, I stored it x, y and z,
whether that's a good store or a bad store, right? Like I
felt for Garrett because he goes, listen, I had in the
back. It was hot and it was cold. Moving all around. It's
everywhere. So he wondered, really, which I know a lot of people
do. It seems like they'll go, did the coding go bad? Sure. You're
like, Ah, man, I wish I can answer that for you. I really
wish I do. And I think people think we're trying to like
get out of answering it. But you got to realize guys, I don't
know where you stored it. I don't know how tight the lid
was. I was just gonna say what I told him. It's like, you're
right. But I go, I said, nobody does, man. I said, there's no
data. There's no lab. There's nobody that goes and puts their
coding out to all these different. He's that word very
but I didn't even mean to say very, but all these different
situations, I guess, and go, Hey, there's how long it's
gonna last in this type of nobody would ever do that.
There's no data for that. So he was like, man, I wish I
can answer that for you. I do. I just can't. So there's some
things that I have always you can talk to a lot of chemical
companies. I'll tell you the same drastic changes in weather.
And your your products going up and down. So right now, you
may have some mornings in Vegas where it's 35 in the
morning. And then it's 65 by the afternoon and that's going
back down into the 30s overnight. That's hard on
chemicals. That's hard on coding. That's that variable that
you have in Tulsa at times where you got a really cold morning,
it kind of heats up. It's in the back of a truck. I got news
for you, man, it's hard on chemicals. I don't know how
everybody stores it. Let me give you my coding piece of
advice. Put it in a cool dark place 24 7365. That's the
best opportunity you have for your coding. After it's
open before it's open, that is the way to store
coding. That was the way to store coding 15 years ago.
That's the way to store it now. And when you are coding a car,
let's say you keep the lid off and something happens and you
go take a phone call and the coding bottles open for a couple
hours. Air is the enemy of coding, right? Basically. So I
may have had my bottle open for 15 minutes, you had your
bottle open for two hours. This other guy had his bottle
open for 30 minutes and 48 minutes. And you know, and then
this guy tightened the lid down and really took care of it. This
guy kind of halfway did it. And so I want people to hear it
for me. I'm not trying to not answer. You have to give us
some leeway and go guys, I just named off the top of my
head things that could be different. I'm not even writing
it down or going into AI and say, Hey, what's all the
variables we can come up with of somebody who's opened a
coding bottle. But I've also had coding last a really long time
when stored properly.
And I think that's the question, right? It's after we go,
well, you know, was it was it was it too old? Was what
happened to the coding, right? There's just seems to be
this natural progression of I had all these variables, but I
don't really want to think about them. I want to go
have a scapegoat. And I want to find a reason that this
coding, I don't think you guys did anything wrong, Marshall
Nick, I don't think that way. I just still want to blame
something. Sure. That's how we want to put the blame on to
something. So it's like, okay, the coding went bad. And I
don't know. That's why I told him I can't say that it did
man. I mean, couple months, you're right. It's a
variable. I'm not gonna say it didn't like to say it
didn't. I think I just will go on to the next segment of
the episode of going. Listen, when you have a problem, is
why we always say you begin to have the processes as Nick
said, so that you can always go back and figure out, maybe
what? Sure, what fumble? What? What mistake? What? Maybe
something, right? I guess to your conversation was just a
little bit of water. You go, Hey, man, you didn't fuck up.
It's not you. It's not just happens. It just happens,
you know, like, you don't have to blame any but you
just you just move on, which I think you did right? Yeah, I've
had to I've had to sand entire doors from a mistake. I mean,
and Garrett said he moved on. He said, listen, I threw it away.
I grabbed another bottle this weekend offline and and he
did and it's like, cool, man, you know, I wish it didn't
happen. But but it did. And so you just got to eliminate
your your variables. Oh, that was let me let me just say
that was it was interesting when I eliminated a variable
for myself. And I won't go into that. But your boy had a moment
this weekend. I since you're in Mildren. Well, I kind of went a
little AWOL. But you know, the fun part about being on a team
with a bunch of people is you get to meet other interesting
people who might also do other AWOL or little random things
from time to time, you know, so you're sitting there at
lunch with the team, you know, everybody were at a
tournament. So, you know, then after a game, you got
between the next year, you all go eat somewhere. Hopping to
sit next to a guy that I knew he was but he didn't quite know
who I was. He's a son of a dealership principle. He's the
air, right? His son previously in tournaments when he'd been
in our room playing games. So what's your dad do? Nothing?
Oh, makes sense. Right? Like, he doesn't he doesn't
he literally doesn't go to work like he's never
that second generation guy, right? Like, so so he's sitting
there and and we're talking and he talks about going into a
dealership and dropping off his wife's car and need the
detail. Well, I got it back and that just wasn't good enough.
Yeah, you went to a dealer, but
right, there's all kinds of things you can say. I took my
moment there. Something that you all have know that I have
said. I said, well, you know, detail at a dealership, it's, I've
always thought of it as the redheaded stepchild of the
dealership. It kind of looks to me and I go, they're never on
time. It's never good enough. You're always in a hurry. And
those guys, those guys, those guys, I just start going in. And
he's Oh, man. Oh, right. This is the fun part, right?
That's what I'm saying. This is a fun part of our industry,
in which then him and I got to talk about cars. He's a
lot more, right? And understand that's the part of the
industry. He's like, he starts naming off stuff. We have this
great conversation about being really cool and having a great
industry that that we're a part of. So the point that I
really hit home on them about is, you know, man, for for 50
extra bucks for 100 extra bucks a ticket, how much detail
could profit your dealership? Oh, yeah. I mean, you and
I you and I've, you've been way deeper in this world. But I
mean, dealerships for all the money they've made, right? Let's
say that they've made a lot of money in this US economy and
around the globe. They've pissed away more money than most
businesses will ever see. They don't run service very
efficiently, right? So they don't even, they should be
the number one expert in the area to fix whatever car is
at the dealer, right? Like we're a Nissan dealer, we're a
Mercedes dealer. How does anybody else get to work on it?
You guys have all the warm leads. But you guys charge
$300 an hour instead of just building 100 bays charging
people the going raid in your town and just wiping
everybody out. And the same goes for detail. Look guys, a
lot of us, if you go back and you know when all this
kind of got going, probably shouldn't be here owning
shops and being the dealer if they were run smart and
intelligently would have just owned everything. But they
don't want to and they don't think there's money in it. And
it's, well, you know, we just need to move metal. We need
to move some units and that's all good. But I think
you look at guys like that when you get in those
moments and I you know, I had a customer for a long
time who was a dealership owner and you just looked
at him and you go, yeah, you guys just don't see how
much money is in all of this. Like there's a shop down
the street that does over a million dollars that could
just be in your dealer making tons of money. But you
guys don't do it. So I was chopping through the cars
and different stuff and show them the picture. So look
what I just picked up. Right. I'm so excited. I am.
But you just we can all know when you buy a car.
That's a car that you just kind of connected with. Oh
yeah. You just feel it right. Like this is when I
bought the Jeep and I told you like I never really
understood why people were so fanatical until until
right till you have that moment, right? That you feel it.
You feel it. Well, now you got to get a W bug. Now you
know. Now you know what it's like. I'm hearing the
dings. Oh yeah. You got a ding. What do you mean a
ding? Or did you get the nerve? Did you get the
nervous ding or you just got like dings from your
seatbelt? Dings everywhere to your point. It's
always digging like but you know he the guy that I
bought it from. I loved it. He's a second. I'm only
the third owner. It's a 2000 and I love it. 320 ACI.
He wanted to make sure I always said the C part. I
don't know why. Whatever. Not sure either. I think
it's fascinating all the different compartments.
I was going to say you guys have I'm not going to
Billy and call myself a B and W guy. Well, Billy's
not a Porsche guy. So, I mean Billy. He got all kinds of
cool compartments. He was pulling tools out and I
guess the the the sunroof doesn't work all the
way so he had to like. Oh yeah. You know, like all
this stuff and he's like, hey man, 25 year old car.
He's like, I'm in. I love it. I'm in. Yeah, 100%.
But but here's the part that I found to be
fascinating. I think we can all realize you sit
down, get a car, you know what I mean? You
gotta do that first wash. Right? Absolutely. First
wash done. Cleanse. Cleanse by choice. Let's get a
strip down. See what's up. Get a strip down. Put a
little juice on there and then you know, went to the
inside. The inside is where you get that itch.
Yeah. Because the vents, right? You see that little
it's car set for a little bit. It's not it's not
nasty. It's just that you see just that little debris
right there and then it moves over to clean it and
you just go, huh, right? You're just like, I want to
clean it. I want to clean it. Yeah. And it's go, man,
what about steaming? Revive and steam through the
whole thing. Yeah, that would be your go to but I
wanted I want to ask. That's what I did. Yeah,
that's what I did when we got my Lexus or any car.
I've got I've got the hard plastics down on the
cup holder. Yep. And some areas that it's it's kind
of that paints peeling off. So, I'm not sure I want
to go steam. Go ahead and and start looking up
BMW part numbers. Those just go ahead. Look, you're
down the road now. You're down the road now.
Look, it's this is kind of the interesting thing.
There's maybe some of you that have never owned a
25 year old car or a 22 year old car. Maybe you've
always just own newer stuff, not brand new, but it's
always within a decade of when it's been built. Look,
I mean, part of the 20 year old plus thing is, you
know, pry tools, get it out of there, get you a
new one, it's paint chip and but you're right. I
mean, guys, if you see anything, I have that
issue on I got some paint coming off my plastic
on my steering wheel, my BMW and I'm not going
to put steam anywhere near that that exact part. I
can still steam other parts of the steering wheel.
I just I'm not going to do it around any kind of
like chipping off of, you know, paint or plastic or
anything like that. And it's just better to be
safe than sorry. The other thing is you got
to be real careful using air on 20 plus year
old cars. I mean, you should be worried about
buttons flying off and things. I mean, that's
that's a real thing can happen. Okay. And
for you guys that are trying to get into
working on some older cars like this because
they're gaining popularity, you got to tone
some things down, you got to tone the aggression
down. You know, again, this is where APC is
kicked out of the whole world for me. No
reason to use it. It's just unneeded risk on
such an older vehicle. But air around buttons,
I'm telling you, I've watched people destroy
entire head units with air. You've watched it
at a dealer or wholesaler, they got air and
they're blowing it and the buttons are flying
off and you know, some of that shit you can't
find. You know, you'd be surprised. I'm not
saying on this exact car, but you know, it's
revive and steam, but be careful if you
got stuff that's not in the best of shape,
probably take a break in that area with the steam.
So started my detailing business 2002.
All right, so these are the cars that I
worked on, right? I mean, when you start
getting those nice customers that, you know,
they got a two or three-year-old Mercedes,
you know, a two or three-year-old Porsche,
right? I mean, I didn't work on, I don't
remember too many BMWs. I knew I had a
couple customers, I had a couple BMWs,
but you know, this wasn't my world.
So I'm excited to be in it. I'm excited
to go clean the BMW and see all about it.
I just really haven't. I haven't cleaned too many.
One move that I know I'm going to make is not
steam and revive. I'm excited the same as
you. I don't want to do the air. I'm excited
to go in old school and get in a brush.
Oh yeah. Just a detail brush. And I'm going,
I'm going to impress. But to me, this is a
time I want to kind of re-nurture, right?
Like, we don't have a traditional,
aka leather conditioner. So this would be my
go-to to add the lanolin, add some moisture
back in and kind of, you know, it's not a
full conditioner. Don't get me wrong.
And are we going to say it's 2000? Is that
pleather? Is that? Yeah, I mean, look, it's,
I look at it and press like it just kind of
nourishes everything. And when you say it's
not a traditional conditioner, that's
correct. It's not a standalone. But it's
certainly more than enough conditioning.
To bring things back to life, right? We
don't want to misstep here or misquote.
Like, it's enough to bring things back to
life. And if you got that brown or that
black BMW interior, you know, there's
going to be some parts that need some
love and some nourishment, maybe some
plastics are looking a little, you know,
worse for wear and things like that.
And so it's a perfect time to use it.
And I would tell you, if you really
want the most nurturing out of it and
the most like nourishment, I would go
through with revive and then I would
just use it as a conditioner and just
like rub it in and leave it there and
then come back and knock it down, you
know, an hour or two later, you know, I
do all kinds of things like that. I
think people, I've probably done a
disservice just because when I was
taught leather conditioning, you know,
there was times you left it overnight.
And then you came back and you wiped
it off because the car would stay at
the wholesaler or the shop or
wherever. So when you're
Wiping off a lot of gloss, weren't you?
Well, maybe.
Oh, yeah. I mean, you know, but you
remember those old, those old
conditioners were not good. I mean,
I've used things for saddles and from
those companies I've done, I've done
all of that, especially when you're
talking about aniline leather on
stuff that you'd have to use like
saddle creams and different things
like that. But I just took, I guess
I take it for granted guys, the more
you can leave something behind and
let it nourish longer and then come
back and knock it off. I got into
this interesting conversation with
people about tire dressing. I think
I have a process. You have low pro
tires now. So we're talking about
more your basic SUV or truck
tires. I've always been a guy that
sprays it on and lets the tire
dressing soak in as I do other
things. You'd be surprised how many
people when I say that they're like,
oh, I never thought about it. Then
they use ultra dress like that.
They're like, man, made my life way
easier. Guys, sometimes I just take
this stuff for granted that we had
some really bad tire dressing back
in the day. You didn't have a choice
but to let it like hopefully quote
unquote soak in a little bit. So it
didn't fly all over everything.
But I mean, things like that, like
if you're using impressed guys and
you want to get the most out of
it, you know, obviously you can use
it for quick cleanups and leaving
something behind. But if you want
to leave a lot of protection behind,
load it on and then come back and
knock it down however long you can let
it sit might be the first BMW with
infinite shine. Yeah, I mean, that's
egregious behavior. I mean, I said
this over text. You just I can't
have it. You can't be in the beat.
Just everybody knows low pro tires
four to one ultra dress. It's real
simple. Okay, that's that's the
move. If you like a little bit
more sheen three to one. Yeah. So
Marty sends this picture, obviously
to not to make me pissed off. I mean,
that's what this is all about.
But yeah, you got it. You got to go
ultra dress three or four. Why would
you guys go glossy on the paint, not
glossy on the tires? I don't get your
world. Yeah. No, I can't have it.
But so, you know, when we spray
the ultra dress down, you're right.
I guess and some people will go,
well, when would you do that? I
love to do it. You've rinsed the car.
You're about to dry the car. That's a
great time to go spray ultra dress
all over the tires and let it start
soaking in some people go, well, I
like to hit it with the air first.
Okay, sure. Here with the air first.
I can understand that. I do that.
Just so we're clear. Best way to
use dressing is make sure the tires
as dry as possible. That's that's
the best way to use dressing. I
mean, just as water on the tire,
it will dilute it further as to
your point, right? So if if somebody's
got too much water on there, you can
dilute the dressing further than
expected. Not only that, it kind of
like, you know, the water then takes
some of your dressing down onto the
wheel. You know, you kind of create
in a mess. Great point. So I'm real big
on I dry the tires. I mean, even if
that's that's kind of and we got a,
you know, we got a partnership
that we haven't announced yet that
that'll be helping with some of that.
You know, taking care of the car
inside out, blowing off tires, things
like that, which we're excited about,
but we can't share it just yet.
So, you know, we won't, but we'll
talk about another use for impress
that I found, which some people
like because people always want to
know, when do I use this or when do
I use that? You know, you got an
old car, definitely as I can do.
You know, we just got back from a
road trip with two kids in the
back and so much crap that you
go, you know, when this comes in
in a couple of days, I'm going to
make sure I get that car so I don't
have to deal with it this next
weekend. I'm going to bring it into
HQ and I go perfect time with all
the scuffs, all the debris, all the
crap that's been inside of this
car. You're going to go revive.
I get it. My move on this car
to get it back into shape, I
know I need to put some impress
down to just reinvigorate those
plastic. I mean, it's a nice song.
It's a 23. There's no question
about pleather anymore. It's plastic.
Yeah. Plastic needs some nourishment.
Yeah, because it can just it just
looks so how everybody I can only
share with what I do. Mine's all
about what how it visually looks.
That's how I decide. Like I don't
have some scientific. I just go
it's time for some nourishment.
That's what I nourish. I don't do
this whole I do it every 30 days.
Or I just I don't have that because
if it looks how I want it to look,
I stay with what I'm using.
But if it's like, hey, it's time for
something. Look, there's something on
the LX you guys haven't even seen
yet. So we're going to be able to
talk about the interior of the LX.
I know you've seen it. So we got
a partnership that came together
there. We're editing all the
footage now. So you guys will get
to see like really cool stuff
with that. And there'll be times
I use both products. I go, hey,
it's time for a little nourishment.
It's time for this. So it's a really
great thing to learn visually
when to use something like
impress and when to use something
like revive just to keep up with
things. So I do want to implore you
guys like get a get a 16 ounce
bottle of each and use them
and see what they do. And then
you can start to say, okay, this
is what it helps me. This is I
like how it makes this look and
it brought this back to life or
I like what what revive does. So
guys, I do a lot of that stuff
visually. And like you will on the
Nissan, you started seeing scuffs
and it needed some and you go,
it's got to come in for impress. You
already know, but that's all
visual things you saw. It wasn't
like some scientific equation or
something. Yeah, that's true.
That's true. All right, for those
of you that are iPhone users, you
woke up on Sunday morning. Well,
if you had your auto, whatever,
not renew, it's not a renew, what
is that update? Yeah, your auto
update on, you woke up to a iPhone
26, I think is what they said. I
don't remember. I don't know. But
it's new and it's fancy and
there's all kinds of features. You
can look through this, you can do
that. And it's cool, right? Is
it or is it frustrating? Here's
where I asked the question. I
know there was times I'd get an
update and I'd be like, oh, I
wonder what all the cool stuff
is going to be, right? Like, oh,
what was this? Well, you know,
there's times like Sunday I go,
right? Throw in a cuss word and
go, damn it, what do I got to
figure out now? What'd they
change? Wait, this moved to here?
Oh, yeah. Okay, wait, what? Now,
you can question and you can go,
man, what is Apple doing? Or you
can go, man, these are some
great features I didn't know
about. You know, this is a
great thing to think of that I
didn't know that eco one could
clean salt off of a truck. A
feature, right? Features in your
phone you didn't know about. Feature
of eco one as a waterless
cleaning salt off of a truck. A
lot of people starting getting
into snow now, salts coming out
on the roads. And we got asked a
question by Brad, it was a great
one. He said he was asking for
recommendations or clean or tips
for cleaning the salt from Missouri
climate. Yeah, you know, I had a
joke, you know, like, well, down
here in Oklahoma, you know, we can
use eco one. I feel for Donald.
Donald said up there in Wisconsin,
you know, but Donald, I think
got hit. You got hit. Yeah, show
the video. I'm on Facebook, some
lady, you know, coming off of
the ice or something just goes
right into him and hit some in
the front and you go, man, Donald
feel for you. I think
everything's okay with him.
Personally, but his truck looked
like it took a hit. I want to
talk for a moment because a lot of
people and I say a lot and we
will release a rinse list.
We talked about it now for over
a year, but we eventually release
it. We don't always realize
the advantage or the times that
we can use waterless. Yes.
And I know for a fact that you
can use waterless and use eco
one as a waterless to remove
salt and to wash the car.
Now, Brian, you know, we've sent
messages back and forth, Mildren,
you know, he's a guy that goes,
listen, you're not going to get it
out of all the cracks.
You're right, Brian, you know, I
can't get it. There's parts of
the Nissan that, you know, you
got the window seal that comes
around. There's parts that I
won't get. And when you look at
the car, you can still see
the white of the salt in those
areas, right? Yeah. The way you
get that, you got to really
drench in there and then you
got to get a towel and it's
going to take some extra work,
but Brad and others that are
seeing salt, you're not able to
be out in the environments, you
got to clean it in a garage
and they go, listen, I can't
use rinse list. You can use
eco one as a waterless.
You need to spray a lot and
then you absolutely have to,
as you're going over and
you're coming top to bottom,
you absolutely have to every
panel and even maybe twice in
the panel, clip your towel,
you're going to go through a
lot of towels, but can you do
it? Absolutely you can. It's
going to look awesome. Yeah,
no, I'd still be a fan of the
hybrid in that situation. I
mean, I'd put some in a bucket,
you know, a gallon or two of
water and, you know, have my
waterless in a spray bottle
and I'd use both. You know,
I just, we don't talk
about this subject probably
enough guys. It's never too
much for me. Like I'm never
like, well, that's an extra
step. I just go, okay, I'm
going to do that. I'm going to
have a bucket. I have a couple
ounces in my bucket with a
couple gallons of water. I'm
going to have very strong,
straight dilution in my spray
whether it's a keg or a spray
bottle or a sprayer. It's,
you've paid a lot. You
care about your car. I just
don't think it's that big
of a deal when you really
look at it in a scheme of
things, but like you said,
I've always been somebody.
Let's talk about the bucket. I
mean, I think he said he
wasn't able to do it because I
think there are some times
and even myself, right? Before
I started this, we really
started working on Rensseless.
I always used Eco1 as a
waterless. Before we
started working on a Rensseless
product, I didn't ever use
a Rensseless in my garage
because I don't know if
this is the way Brad's
concerned. I had to
concern for the amount of
water. I was, you're,
you're still washing in that
all this water is just
falling onto the ground.
Sure. You go, that's not a lot
compared to a power washer.
Absolutely. But you can still
have a lot of water getting
on the ground if you're not
paying attention or you don't
squeeze your towel enough.
And so I wonder if that's
excuse me, I wonder if that's
part of some people's
problem as you go. But I
still got almost half a
gallon of water on the ground.
Yeah, no. And you and I
have, you know,
I think a lot, a lot of
people, number one, have
oversold Rensseless and
waterless. They've oversold it,
right? Like you just said,
look, cracks and crevices
have always been a problem
with Rensseless and waterless.
There'll always be a problem
because nothing gets in a
cracking crevice like
a foam cannon, a pressure
washer. So I feel like
that this all the well
has sort of been poisoned
around the conversation
because nobody really talks
about it just in the middle
of the road like we do.
It's just you've got to
understand the product
you're using. And also,
like you said,
if you are in the winter
time, you're just trying
to get through and get your
car taken care of. This
isn't prime of the summer.
Go out and enjoy yourself
and the weather's great.
You know what I mean? Like
you just want to get the
ugly salt off your car.
You want to take care of
your car. You want to make
sure you get that corrosive
stuff off there. And when
you move on in your head
I'm just trying to do the
best I can. I think that's
where waterless and
rinseless really do great
in the wintertime. You know
what I mean? It's like being
realistic of what's going on
here. And if you get your
process really dialed in
and get really good at it,
like you're going to get
fantastic results. It's
the product and the process
together. But again, many
people, and I believe this
wholeheartedly, I get it
have just sold this stuff
improperly. And then it causes
people to not know how to use
it or be scared to use it or
not think it worked. I get
all that. I mean, it's just
been a silly conversation.
Well, I'm sold because it's
also almost like they had to
put their name on the
industry. There was a brand
that started it all.
It seems like after that
everybody seems to just be
saying, we're the best.
No, we're the best.
Well, we created the best
Rinsless because dot, dot, dot,
dot. Yeah, we're gonna listen
since 2008, been using
Waterless, been a proponent
of Waterless ever since then.
I'll always be a Waterless
guy excited about Rinsless.
I think we got a great
Rinsless coming out next
year. But always will be
a Waterless guy will always
believe and then that it
works. To your point,
people are going to go,
well, does it and is it
listen, I'm not saying you
got to do it every time.
Now you just kind of use it
when it's beneficial
and you got you can't do
your normal thing.
And that that's the best.
I mean, to have it where we
have it now and to have so
many options to take care
of your car.
That should be what was
celebrated about all this.
It's like we have a million
out, you know, you got
cleanse and foam wash
and ceramic snow and you
got eco one that you can
dilute down in a bucket.
You can put it full strength
in a spray or you can
do all these different
things. That's the that's what
I think should have always
been sold is it's just
another tool in the toolbox.
Now each wash and each style
of wash is going to have
their own what you got to
watch out for dot dot dot
right. We already talked
about the around the windows
and around the cracks and
all that.
I think the other part
that people which I said
in the post which Brad
inside the special group
had put this I said,
you do got to make sure
you drench.
You're not trying to
skimp on your product
here or say because
you're putting a lot of
product out and then
when you wash it,
right, you're going to flip
you're going to come over.
I'm a two towel guy.
So I'm a wash with one.
I'm going to take a second
towel and dry.
Now when I dry that,
I'm not going to,
you know, and rinse this
a lot of times you go
and you keep working.
No, no, no on a water list
and especially in this moment
with the amount of product
that I'm having to load
onto the car.
I'm going to wash with one.
I'm going to dry with the other.
That dry is going to leave a streak.
Then you grab your slick
and that's when
and you can do this afterwards.
It's no problem.
But as your final touch up,
you got to come back
and you can wipe all those
little streaks.
So it's just it's just part
of having a lot of product
on there and getting,
you know, it's just part of it.
And so you you you wipe
and then just grab a little
bit of slick, finish it all off.
It's going to look awesome.
Yeah, I agreed.
All right.
So inside the specialist group
we'll finish on this
and I'm going to go.
We've got three posts.
And I'm just having some fun
here, but I'm going to go with
Brent out of Tulsa
making the the white pop.
It was a Cherokee
and he put a load of stuff on
versus we got Justin
on that caddy with Sparta.
All right, that looks good.
Boy, that red.
That looked good.
I have a feeling though
you're going to go wide body
and Wesley with the Mercedes.
He had a big body bends.
Yeah, I think it's a that
always trumps anything for me.
So a big body bends.
We have look for anybody
not in the specialist group
listen to this.
People share a process.
They share what they're done.
They share photos.
They make jokes.
You got to be in a specialist group.
I also feel like we have to say this.
Guys, the more you participate
and ask questions,
the more someone can help you
with a process problem you're
having oftentimes much quicker
than you guys can get in touch
with us.
OK, it's it's an immediate.
There's, you know, 1500 or so
people in there.
Everyone wants to help.
Everybody uses the products.
I'm not sure why else you
wouldn't be in the group,
but I know there's people
contacting me
and they're not utilizing
the group.
I promise, guys,
there are people that do tons
of work with our product
that can help you almost
instantaneously
if it pops up under feet.
Absolutely.
All right.
We'll see everybody there.
That's a hyper clean specialist
group on Facebook.
See you guys.
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