This Felt Off… Let's Talk About Chevy Dude’s Allegations
The Price Isn’t Right: Car Negotiations w/ Delivrd
This Felt Off… Let's Talk About Chevy Dude’s Allegations
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Car
Toyota Corolla
The Toyota Corolla is a small car meant for everyday driving, like commuting and errands. When someone talks about a lease payment for a Corolla, they’re usually referring to the monthly cost to rent the car for a set time. The exact year and trim matter because they change the price.
Car
Toyota RAV4
The Toyota RAV4 is a small SUV designed for regular daily driving and light family use. When a deal includes “a thousand dollars off,” it usually means the seller is reducing the price of that specific RAV4. The final cost can depend on the exact model year and version.
Car
2026 Honda Civic SI sedan
This is a more performance-focused version of the Honda Civic. Here, they’re talking about what kind of discount you might realistically get when buying a brand-new 2026 Civic Si.
Term
manual transmission
A manual transmission is the kind of car where you shift gears yourself. You use a clutch pedal and a stick to choose the gear, instead of the car shifting automatically.
Term
out the door price
The out-the-door price is the final total you’ll pay for the car. It includes the car price plus things like taxes and fees, so you can compare offers fairly.
Term
stock number
A stock number is like a dealer’s ID tag for one exact car they have. If you use it, you’re much less likely to accidentally negotiate for the wrong vehicle.
Term
manual versus an automatic
Manual vs. automatic refers to the transmission type: a manual uses a clutch and gear changes by the driver, while an automatic shifts gears on its own. Mixing them up matters because it changes the vehicle’s driving feel and can also affect pricing and availability.
Term
add-on
“Add-ons” are extra extras the dealer tries to add to your deal. They can raise the total price, so asking for “without add-ons” is a way to keep the quote simple.
Term
fees
Here, “fees” means extra charges added to the deal besides the car price. They can change the final total, so it’s important to know which ones are included.
Term
Ohio dock fee
A “dock fee” is a shipping/handling charge tied to moving the car from where it arrives to the dealer. It’s often listed as a separate fee, so it matters whether the dealer includes it in the advertised price.
Term
MSRP
MSRP is the official sticker price for the car set by the manufacturer. It’s the starting point used to see if the dealer’s final price is higher because of extra fees or add-ons.
Term
documentation and processing fee
This is a dealer-added charge for handling the paperwork and processing the sale. It’s one of the extra fees that can make the final price higher than the sticker price.
Term
Indiana sales tax
Sales tax is the government tax added to the car’s price. The amount depends on the state, and here they’re using Indiana’s tax to figure out the final total.
Term
trade in
A trade-in is when you use your current car’s value to help pay for the next car. The dealer may offer a number that changes the final price you pay.
Brand
Jeff Weiler, Honda
Jeff Weiler Honda is the name of a specific Honda dealership. The host is using it to look up how that store advertises the car’s price.
Term
pre-approved
Pre-approved means a bank or lender already said, “Yes, we’ll finance you,” before you start shopping. It can make the buying process feel more set, so there’s less flexibility to negotiate the final deal.
Term
shipping covered
Shipping covered means the cost to move the car to the buyer is being paid by the seller or deal. It’s like an extra discount because you’re not paying that transportation fee yourself.
Concept
outside dealer financing
“Outside dealer financing” refers to using a loan from a lender other than the dealership’s preferred or in-house financing channels. Some dealerships—especially when the buyer is out of state—may be reluctant to accept it, which can affect your negotiation leverage.
Company
Capital One
Capital One is a company that provides loans. Here, they’re being used as an example of a lender that can offer good car-loan terms through dealerships.
Concept
air dropping the trade
“Air dropping the trade” is a colloquial way of describing quickly finalizing the trade-in logistics—essentially getting the trade offer and next steps locked in before the deal drifts. In negotiation terms, it’s about controlling timing so the seller can’t change terms or stall. The segment pairs this with “securing the car,” implying a coordinated plan for both the trade and the purchase.
Car
2018 Audi S5 Sportback
This is an Audi S5, which is the sportier version of the regular S5/A5 line. The Sportback shape is like a hatchback, but it still looks sleek. They’re using it as an example of how they shop the trade-in offers.
Brand
CarMax
CarMax is a company that buys used cars and sells them. People use it as one of the places to get a trade-in offer so they can compare prices. In this segment, it’s one of the stops they make to shop the best deal.
Term
trade and tax credit
A trade and tax credit refers to money-related incentives tied to trading in a vehicle and/or receiving tax benefits from the state or local program. In practice, it can increase the effective value of your trade-in beyond the raw purchase offer. The host specifically calls out Indiana’s program as adding “real money” on top of the base trade value.
Concept
inbound
“Inbound” just means the car is on the way and hasn’t arrived yet. It affects the negotiation because the deal is being set up before you can take delivery.
Company
Jeff Wilder of Coraline
This is the name of the dealership the host is talking about. They’re using it to explain how the dealer handled reserving a car before it arrived.
Person
Kevin Adams
Kevin Adams is the person at the dealership involved in holding the car. The host credits him with reserving it without asking for money up front.
Place
Coraline, Ohio
This is the area near Cincinnati, Ohio where the dealership is located. Dealer rules can differ depending on where you are.
Concept
deposit
A deposit is money you put down to reserve the exact car. This segment highlights that they didn’t put any money down, so the dealer was holding it based on trust.
Term
trade assist
“Trade assist” is when a car dealer sweetens the deal on your old car. Instead of just giving you a straight trade-in price, they may add extra money or incentives, which can make it harder to see the real discount.
Term
SI
“SI” here sounds like a dealer shorthand related to inventory—basically whether the dealership has the exact car available. The host is saying you’d think someone would go to the closest dealer that already has it.
Term
VIM
VIM is a document dealers use that lists key details about the car so they can price it. It’s part of the paperwork behind trade-in or appraisal offers.
Term
sun and scene appraisal
This sounds like a quick visual check of the car—more about how it looks than a full inspection. That kind of appraisal can still affect what they offer you.
Concept
shop your trade before you walk in
It means you should get trade-in quotes ahead of time from different places. That way, the dealer can’t lowball you and you’ll know what a fair trade looks like.
Term
comps
“Comps” means using other similar cars’ prices as a reference. If the numbers don’t match closely, it can mean the offer is off by a lot.
Brand
Carvana
Carvana is a company that sells used cars, mostly through an online process. They’re being used here as an example of how their pricing can sometimes be slightly off.
Term
Ventel
Ventel is a software tool some dealerships use to scan a car and generate a report. The idea is to see what the car’s computer is telling them before they decide what the trade-in is worth.
Term
check engine light
The check engine light is a warning on the dashboard. It usually comes on when the car’s computer finds a problem, but here the light stayed off even though there was still a stored error.
Term
emissions passed
“Emissions passed” means the car tested clean enough to meet the rules for pollution. Sometimes a car can pass the test but still have an error code if the problem is intermittent.
Term
active trouble code
A trouble code is like an error message stored by the car’s computer. “Active” means the computer thinks the problem is still there or was recently detected, even if the dashboard light isn’t lit.
Term
P420
P420 is a check-engine code. It usually means the car thinks the catalytic converter isn’t cleaning the exhaust properly.
Term
catalyst system below efficiency threshold
It’s an emissions warning. It means the car’s exhaust-cleaning system isn’t working as well as it should, based on the car’s own test numbers.
Term
exception summary on line five
An “exception summary” is a section of a report that flags issues that don’t fit the normal acceptance criteria or that require special handling. “Line five” suggests the report is structured so specific risk items can be referenced precisely during negotiation or dispute resolution.
Concept
arbitration risk
This means there’s a chance the buyer and seller could end up in a formal dispute over the car’s condition or what it should cost to fix.
Company
AAA
AAA is a big auto organization in the U.S. They publish rules and guidelines that people use when evaluating car problems and handling disputes.
Term
Cadillac converters
Catalytic converters are parts that clean up exhaust before it leaves the car. The host is saying these specific Cadillac converter claims aren’t covered by the arbitration rules they’re using.
Term
scan tool
A scan tool is a gadget that plugs into a car and reads the computer’s error codes. It can also show whether the car’s emissions system was reset or cleared recently.
Term
battery disconnect
Disconnecting the battery can reset the car’s computer. That can erase error codes, which is why people look for it when interpreting emissions reports.
Term
warmups
“Warmups” means how many times the engine has fully warmed up after starting cold. Emissions checks often only update after a few of these cycles.
Term
emissions related issue
An emissions-related issue is an error the car’s pollution-control system notices. Sometimes the car can detect it and then clear it by itself, which changes what the report shows.
Company
delivered
“Delivered” sounds like the company/service helping with buying a car. The host is saying they have people focused on the paperwork so things don’t derail.
Term
trade value
Trade value is how much the dealer says your current car is worth if you swap it in. The total deal depends on both the new car price and what they give you for your trade.
Topic
negotiating with a dealership vs broker handling
They’re talking about who does the negotiating—either a broker or the buyer negotiating directly with the dealer. The idea is that the right info and timing can change the final price.
Concept
low inventory intentionally
This means there aren’t many cars available. When cars are scarce, dealers often have less reason to discount the price.
Term
out-the-door breakdown
“Out-the-door” is the full amount you end up paying to buy the car. It includes taxes and fees, not just the advertised price, and the breakdown shows where that total comes from.
Car
Audi S5 Sportback
The Audi S5 Sportback is a sportier Audi with a hatchback-style shape (the rear is more like a liftback than a sedan). The host is talking about it as a performance car, and that it already has miles, which affects what a fair price should be.
Term
out the door number
“Out the door” is the final total you’ll actually pay when you sign and drive away. It includes the stuff people often forget—taxes and fees—so it’s the real number to compare.
Term
auto loan rates
An auto loan rate is the interest rate you pay when you borrow money to buy the car. A higher rate means you’ll pay more overall, even if the car price looks good.
Brand
PenFed credit union
PenFed credit union is a place that offers car loans. They’re used here as an example of what interest rates might be available if you shop around.
Term
36 months
“36 months” means the loan is set up to be paid back over three years. The length of the loan affects both your monthly payment and how much interest you pay overall.
Term
Vintel report
A “Vintel report” is a document that helps decide what your car is worth for a trade-in. If the report finds problems or details that matter, it can lower (or sometimes change) the offer you get.
Term
arbitration guideline
An “arbitration guideline” is like an official rulebook used to settle a disagreement. If someone cites the wrong version (like the wrong year), the outcome can change.
Term
catalytic converter
A catalytic converter is part of the exhaust system that helps reduce pollution. If there’s a problem with it, it can affect how a car is evaluated or what repairs/coverage are expected.
LIVE
When you are trying to change an industry,
you are going to get hate.
It's inevitable.
Unfortunately, that is the way of life,
and this has happened to deliver in waves
as we become more and more popular.
More and more people, for lack of better word, are hating.
And that's okay, we're used to it, we're good with it,
but I do wanna do some live reactions to some of these
to talk about them, address them.
Right here, I have ChevyDude's latest video.
Now, this is not the first time ChevyDude
has talked about me.
Now, he's gonna square up and down this video.
Apparently, he has nothing to do with me,
even though I think I'm probably the largest person
in the space charging $1,000.
He has said multiple times that what we're doing
is illegal and a lot of other things.
I do wanna react to this video.
Recently posted this all over his Facebook page,
talking about this being a waste of money.
I wanna be clear, as I've said it a thousand times,
and maybe ChevyDude hasn't done his research,
and maybe in this video will change some of these things,
but I don't advertise this as a money-saving service.
I don't advertise my service as a way to do something
that you can't do on your own.
Anybody can negotiate a good car deal.
You don't need me, you don't need ChevyDude,
you don't need anybody.
People hire us to save time, energy, and anxiety.
That's it.
Now, enough with me yapping.
I do wanna talk about this video.
I haven't watched it yet.
So this is a blind live reaction.
I'm gonna show you how easy it is to buy a new car in 2026
without using a broker.
Here's what's happening all across the country right now.
An entire sector of the industry has popped up
charging people $1,000 to go out and negotiate
a car deal for them.
And these brokers are selling you two things.
One, the process is too complicated to handle on your own,
and the anxiety you feel about buying a car
is a real problem only they can solve.
So first off, right off the bat,
this isn't something that only I can solve.
Anybody can do this on your own,
and I'm not making the process out to seem this way.
I do this live.
Unfortunately, a lot of people haven't bought cars
in the last few years, and a lot of them work at dealerships.
So I digress, let's keep getting into it.
Here's how this video came to be.
My employee Connor came to me and said,
Mike, can you give me some tips on negotiating a car deal?
Because I want to buy a new car.
I said, I can do better than that, Connor.
Let me do the whole thing for you.
He said, really?
I said, yes.
Be careful, that might be considered a broker.
I will find you your car.
I will negotiate your deal.
I will negotiate your trade-in.
I will negotiate your financing.
I literally will handle everything for you at no cost.
And the reason I wanted to do it this way
is super important.
I've never bought a Honda.
I don't know a single person at this dealership.
No insider connection, no advantage,
just the process I've been teaching you since 2010, done right.
So I want to point this out.
So even if he gets this deal and does it in five minutes,
he is also just proving that somebody with experience
can negotiate a deal effectively.
Chevy Dude isn't just some random person off the street.
Chevy Dude's at the dealership world.
He also makes educational content how to buy a car.
I would assume Chevy Dude can buy a car
and negotiate a car deal with relative ease.
This isn't a spoiler, but let's keep going again.
Let's kind of see.
I'm really excited to see this video
not just being an attack,
but more of maybe an educational
on how easy it is to buy a car.
I'm curious.
I wanted to prove to you that buying a car
doesn't have to suck,
but it's super simple when you have a plan.
And that is what these brokers are selling you is fear,
not expertise.
So let's talk about what a car broker actually is.
And again, I think he's said in this comment section,
he's said it multiple times, he's not talking about me.
But again, I'm hard-pressed than who is he talking about.
The reason why there are a million different copycats
are because of what we've done in the industry.
At least a large part of it, maybe not 100% of it.
80% of a large of these copycats are becoming
because of our popularity.
So, you know, you have to address it.
And if you're not gonna address me,
why not just bring that up?
Hey, we're not talking about delivered.
Delivered isn't the problem, it's the other people.
But again, I digress.
Because some of them are going to tell you
that they're not a broker.
They're a concierge service.
Whatever they wanna call themselves is fine.
But the Merriam-Webshire Dictionary says
that a broker is an agent who negotiates a contract
or purchase and sale.
What are these people doing?
Okay, we talked about the Merriam Dictionary of this.
An agent who negotiates a contract or purchase of a sale.
You could argue that a car dealership
that is an auto broker based on that definition.
You could argue that a service advisor
is that between a warranty and this.
You can't take such a basic definition
into something so complicated.
But again, this isn't even the definition of an auto broker.
This is just the definition of a broker as a whole.
Secondly, when we're talking about the intermediary,
which is negotiates contracts of purchase.
Deliver doesn't negotiate the contract.
You'll notice that.
We negotiate the price of the car, preset that up.
And then once that's all done,
we then align you with the dealership,
get that all rocking and rolling.
So you sign the paperwork.
But we are never involved
with the actual contract part of it.
We agree to numbers,
very similar to what like a lead generation source would,
but not a lead generation source.
But we are going to negotiate the deal,
get the numbers to agreeing.
And then we connect the two and then it's on you
at that point.
If you decide you don't want to buy that car,
delivered still done the service, for example.
Negotiating the sale of a car for you.
That makes them a broker period.
Again, based on that definition,
that would be a dad negotiating on their behalf
of their kid or also a broker.
Like this idea of this basic definition
as you gotcha, I'm sure, whatever.
But again, and I'll explain the difference.
Actually, let me see if he goes into it.
If he doesn't, then I'll explain the difference right here.
And else, most people don't know
that I've been talking about for the last three or four years.
And the majority of states in this country
operating as a car broker is an illegal service
unless you hold a specific license.
Most states, this license does not exist.
And most of these people don't have a license
and a state that they can get one in.
In Indiana, where I am,
you cannot legally negotiate a car deal for people
and take money for it.
So not only are you paying $1,000 for something
you can do yourself, in many cases, you maybe.
So basically, he's saying
if there's no license for a broker, that means it illegal.
That's not how this works at all.
Let me just explain a general idea of a broker
because a broker is more akin to a car dealership.
And the reasons why a auto broker needs to be licensed
is an auto broker has the power to do paperwork.
It would make sense why the DMV
would want to regulate that, right?
When you're doing paperwork
and representing the DMV's paperwork,
you want to regulate to make sure that you're a legit person.
On top of this, and this is what you see
in the Northeast in particular,
but a lot of the country, they can also deliver the car for you.
So what they do is they actually
almost eliminate the dealership entirely.
They'll negotiate everything, set everything,
they're really not even negotiating.
That's the funny thing that I love about this entire thing
is if you know anything about brokers,
brokers have preset pricing from dealership.
They're not even like negotiating like we are.
They have that number preset.
Sometimes they're trying to get a little bit more off,
but normally that's just to put more in their own pocket.
And again, there's not,
I'm not saying anything bad about brokers.
There's pros and cons to the broker world.
I digress, so when we're going into this,
that's one of the biggest pieces
that they can actually deliver a car.
There's a reason why they have to have a lot, for example.
One of the things with brokers,
a lot of laws have them have a lot
because you have to have a place to deliver the car at.
When you buy from a broker,
you might never speak to the dealership at all
or very, very little.
Compared to us, you are still involved
with the entire process.
The other thing with brokers,
and I'm gonna show some pages of some broker advertisements,
brokers advertise specific vehicles.
They are not advertising,
hey, I'll help you buy a car.
They'll say, hey, I'm giving you a $300 lease payment
on this Toyota Corolla.
And with that is an exact then and make a model.
And they're advertising that particular car.
You could see how this is pretty close to a car dealership,
even if they are not the car dealership themselves.
One of the reasons why they need to be regulated.
And one of the reasons why like Kia, Toyota
stepped in all of a sudden
because they are advertising specific thens, makes and models.
They are not following the manufacturer's set process,
which is causing a lot of hiccups
because it's almost skipping the dealership
and skipping regulation.
For us, we advertise as a way
to handle the car buying process for you.
I've never once guaranteed a certain deal
that I'm gonna get for you.
I'll give you estimates, right?
You're trying to buy a RAV4 right now.
Getting a thousand dollars off is a good deal.
But again, depending on the color of the trims or options,
I don't have a particular dealership
with a particular VIN that I have everything set up.
It's one of the reasons why I wait times
a few weeks right now as well.
Because this process takes time.
I just wanna like pressure test that logic.
Why would it be illegal for somebody
to help somebody buy a car?
Like just pressure test that for a minute here.
And some of the arguments you make
that like the person could disappear out of nowhere
and just take your money.
Sure, but that could happen
with any single consulting business
that charges an upfront fee.
Not everyone is listed as a broker
or has to register as a broker.
Compared to the dealership which has the,
what the most complaints to the FTC
out of any industry in the United States.
I don't know, let's keep it up, watch it.
Maybe paying someone to do something
that isn't even legal in the state.
So I don't wanna just talk about brokers.
I want to show you.
So let's get into Connor's deal.
So first we gotta get the car and we gotta have a plan.
Connor wanted a brand new 2026 Honda Civic SI sedan.
A deals that I've done on the SI just right off the bat.
Again, I have not watched this video my first time.
A deal that I would expect on this car.
$500 off would be a mediocre deal.
I had the best I've done is $3,000 off.
But I would say if you got a thousand,
if he gets a thousand to $2,000 off,
I'd consider that a win.
Manual transmission, yes.
We're saving the manuals.
I hired the right employee
that can drive a manual transmission in once one.
This is a pretty specific car though.
They're not selling on a lot everywhere.
The car that I did find was 90 miles away.
It's still in transit.
It's in a dealership in Cincinnati, Ohio.
This is exactly the kind of situation
where people think they need help,
but really they don't.
They just need a plan.
So here's the plan.
They don't want to just reiterate a thousand times.
Nobody needs help.
Like nobody's advertising
that they can't do this on their own.
If you can find me an ad that says that nobody can buy a car.
You have to hire a delivered.
Otherwise you're screwed up.
Then I would love to see it.
One, I'm going to get the out the door price
with zero add-ins before we ever step foot on their lot.
Two, we're going to get pre-approved
through our own bank or credit union.
In this case, I recommend a conner to go to Capital One
because that's one of the best banks out there.
They're really aggressive.
I'd love to see if we're going to rate against it.
Capital One.
Capital One is not one of the most aggressive rates.
Pen Fed would be a credit union
that I'd recommend right now.
We'll see how Capital One is though.
Sometimes Capital One has some crazy things
depending on what your tier is.
Hey, Tommy from the future here.
It was bothering me this Capital One thing.
This is something that I was in finance for six years
and not being in the industry
and by that not being in the finance office,
sometimes banks change.
That's not uncommon.
So when somebody like Chevy dude and Mike went through
and said that Capital One is one of the best banks
for new cars, I was racking my brain
because this has never been the case.
And when I reacted to it, I almost wanted to be careful.
So I went and did some research.
I called a few finance managers.
Capital One is a bank that will approve almost anyone
and how they'll approve you
is almost with a blank approval letter.
And it'll just say you're approved for $80,000
but doesn't give the terms to that.
Now, if your dealership works with Capital One
and you're a Capital One dealership,
it would make sense why you tell everybody
it's the best bank to work with.
But for new cars with tier one credit,
I couldn't find a single finance manager
that said this was top tier.
Bank of America would be a better option for you
or just going with manufacturer financing.
This idea that Capital One is the best bank ever
to get pre-approved just is not true.
And this is just flat out bad advice.
I have never advised anybody to go Capital One
and I stand by that.
I don't know if Mike had an alternative.
I know he specifically said that it was not an ad
so I'm gonna trust that he's not paid to do that.
I'd be curious to see if this dealership
is a Capital One dealership.
I imagine it is because he did mention
that he got a first time buyer approved
because he got them into a credit card
or something along those lines.
I'm unsure, but I imagine there might be a motive
on why he's trying to get people to use Capital One.
What do I know?
Back to the video.
And then I'm gonna talk about why
we're using Capital One later in the video
and then we're gonna find out
and know what our trade is worth before we walk in.
That's it.
It's three steps.
I've been teaching this forever.
So let me show you how fast each one goes.
So yes, the very...
This, and this is why I think this is more of an attack
than it is like an honest thing.
If Chevy dude was honest for a minute
and said the car buying is difficult,
why have you been teaching it for 13 years?
Why did you make an entire YouTube channel
that has 500,000 subscribers teaching people
how to buy a car?
Like if it's that easy and that simple
that if it's so like nobody needs help, nobody needs it,
then why does your channel exist?
Very first thing I'm gonna do
is I wanna find the top salesperson.
So what I've done is I've went to their website
and looked at all their sales people in here.
And I can't tell which one it is.
It doesn't look like they are in any sort of order,
but they have 27 sales people here.
So that's huge.
So let's call them.
I'll show you what I do.
Hello, I'm Jeff Wilder
and thank you for calling Jeff Wilder-Honda of Coleray.
Kevin, I help you.
Kevin, what do you do there?
I'm in sales.
Oh, sweet.
Hey, I figured I was gonna get a receptionist,
but hey, who is the salesperson
who's been there the longest?
Probably have the most experience here.
How long have you been there?
I've been here for five years,
but I've also been in management and finance
and I've done a lot of things here.
Any particular reason why you're asking?
When I buy cars, I usually call
and speak to the number one salesperson
because that usually gives me the best deal
and it gives me the least amount of time.
I mean, this isn't even necessarily true.
The number one salesperson sells a lot of cars.
They sometimes can be smarter,
sometimes they can be more stubborn.
Normally the number one car salesman
because they make the most gross.
Like I know plenty of car salesmen
that if you don't follow their process,
then have a nice day, get the way out.
And if you don't even offer something
that is a competitive deal,
they'll say, no, I'm not wasting my time.
They're some of the busiest people.
This is not advice that I'd recommend going through.
You're also adding resistance
and potentially getting to a voicemail
somebody who I never get.
You have a live salesperson right now there.
It's been there for five years.
That's more than enough.
If you want to get aware of a GreenPee,
which GreenPee is somebody that has only been there
for a few months or very new,
it's only fine, but you have a five year vet.
That's probably enough if you're going to go
with the idea of just a veteran salesperson.
Should be enough to get your point across.
Least amount of time that I have invested in buying a car
and whatnot.
So if you can help me by doing that,
I would greatly appreciate it.
If not, I'd like to talk to this top salesperson.
Yeah, I've got the most out this month,
so I'm happy to help.
Okay, tell me your name again.
Kevin. Kevin, awesome.
Nice to meet you.
My name is Mike.
So I am looking at your guys' 26SI that looks like,
it says it's in transit, but there's real pictures of it.
What color is it?
It's red.
This should be here.
I would just have to double check
what it looked actualized on it,
but it should be here.
So he's going through it.
I think he's just doing this different
because he's watched my videos
and is trying to do this different.
Giving a stock number is one of the best ways to do it
because it gives you a guarantee
they're looking for the same vehicle.
The last thing you want to do is have them look at something
and it's the wrong vehicle.
For example, he's looking for a manual versus an automatic.
Imagine he finds a red one that is an automatic
and then now you work all these numbers
and it ends up being the wrong one.
Finding a stock number A shows that you're more serious.
Now he's finding one off the website, that's a win,
but again, just ask for a stock number.
That'll be here, but today or tomorrow.
Okay, sweet, awesome.
So what kind of information can I give you
so that way I can get the out the door number on this car?
Where are you located?
What county?
I'm just over in Indiana actually.
Are you trading anything in?
You just want the out the door on the vehicle?
I don't think I'm trading anything in,
but yeah, out the door number.
Really, I could care less about the out the door number.
I'm just looking for what you guys will sell the car to
without any add-on.
You see, this isn't even like,
and again, this is super weird.
Like he asked for the out the door number
because that's what he said his step one was.
Get the out the door number first.
And then like pivoted midway and there's like,
actually I just want to know what the sales price is.
This is interesting.
Okay.
And then just whatever fees are required.
It looks like based off, I'm a reader,
so I've read your entire website.
So it looks like the price that you guys got
on your website includes your Ohio dock fee.
So basically, I'm just trying to just understand
what other taxes and fees that you're just going to charge
on top of that and get that 398 waived
and then I'll be good to go.
All right.
What I can do is if I grab your email,
I'll just send that to you with everything broken down.
What is your email address?
It's...
Of course he gives you an email, that's fine.
I don't give you an email.
Give me probably five, 10 minutes,
I'll get that over to you, okay?
Okay, and what's your last name, Kevin?
Kevin Adams.
Adams, and then do you have a direct number
or cell phone number?
What's the best way I can reach you?
I'll text you my cell phone
so that way you can just contact me directly, okay?
Okay, awesome.
Thanks Kevin, appreciate you.
Yeah, no problem.
Okay, so what was that?
It's going to be a little bit shorter for you,
but three minute phone call.
How hard is it to buy a car?
So we'll see what happens.
He hasn't bought the car yet.
What numbers are they doing?
Are they above and below MSRP?
Or is it a fair deal on the car?
There's so many questions that haven't been answered.
If you, yeah, of course,
if you just go and pay whatever price
that they're wanting to list,
we just did a civic SI the other day
that was charging $4,000 above MSRP.
If that's the first dealer I call,
then it's just happened, like this idea that like,
yeah, sure, even if this dealership ends up
giving $2,000 of MSRP, which is what I'm saying,
would be $1,000, $2,000 to be a target price.
This isn't like, what?
Okay.
We'll see what happens when I get his email or his text,
and then we'll go from there.
I want you to pay close attention
to what actually happened on the call
because there was more going on there
than what it looked like.
First, my stutters.
When I'm on camera with you, do I stutter?
When I talk to salespeople,
sometimes I stutter intentionally.
I use this as a tool.
It changes how they read me.
This is not, no.
You stutter on purpose?
The reason why, okay guys, I'm gonna blow your mind.
The reason why he stuttered on the phone
versus stuttering now is that you can make 79 takes
when you film a video.
I'm just doing this whole thing live.
I'm not retaking anything,
but just because I do live streams all the time,
I'm pretty used to speaking on the fly.
On a phone call, you can't redo a take.
On a video, you 1,000% can.
Okay, okay, I'm gonna listen to his purpose,
but that's insane.
That's what happened when I said,
I always asked the top salesperson
or the one who's been there the longest.
Kevin immediately told me that he's been there
for five years, he's been in management,
he's been in finance,
and he had the most cars out for the month.
He pounded that chest hard.
That's exactly what I wanted.
I baited that response intentionally.
Here's why that matters.
I don't have any response for this.
Like, it's like that meme,
like this might be the stupidest thing
that I've ever heard in my entire life.
Nothing you've gained.
That is the stupidest thing I've ever heard.
There's no benefit to asking for the best
and then trying to get the salesperson
type A personality to come.
Like, what are you, what?
So when a salesperson is trying to prove to you
that they're the best,
they stop working for the dealership
and they start working for you.
They want to close you
because their ego is now in it.
I turned Kevin into my advocate
before I ever told him what I wanted.
Now, you told him that you want him to close you,
which is not being your advocate,
meaning that he wants to sell a car
and prove that he can sell it in a car in an effective way,
but that doesn't necessarily mean
that he's gonna work super hard for you.
You know, maybe I'll make a video
just testing this theory out.
Like find me the video,
because the Chevy dude has a lot of videos on advice.
Is this the advice that Chevy dude
is giving out every single time?
Find the best salesperson, make sure you stutter.
This is all very new advice.
It's very unique that all of a sudden
this is different advice than what you've given before.
From what I've seen,
I haven't watched every Chevy dude video.
I could be wrong here.
Let me know.
Maybe before I put this video up, I'll double check,
but I've never seen him ask for the best salesperson.
Do this, do that.
I digress.
Now, Kevin said he would get me numbers
in five to 10 minutes as you saw.
It actually took about an hour, hour and a half
to get the full breakdown.
Then their managers were in a meeting.
That's it.
No drama, no games, just a little bit of timing.
But when it came in, here's exactly what showed.
So the vehicle price was $32,690.
That's the MSRP of the vehicle.
Their documentation and processing fee.
Why isn't he showing the sheet?
He's breaking it down with a nice graphic.
Wouldn't it be nice if he just showed the sheet?
I'm gonna hold my breath here.
But the Civic SI is known to have some ads, some markup.
Maybe his dealership didn't.
But it's interesting he didn't show the sheet.
But maybe he will.
MSRP of the vehicle.
Their documentation and processing fee.
Not outlandish, $398.
Indiana sales tax was $2,316.16.
And they had a government and license fee on there
that was $97.
So total out the door was $35,501.16.
Sweet.
Now, of course, we have a trade in.
So I can figure, hey, I know the sales tax
is gonna be lower.
I know exactly where I'm at on my trade already.
Stuff like that.
What I'm curious is, is he gave the dealership name.
So if I just go to Jeff Weiler, Honda, in Ohio,
type in Honda Civic SI.
I just think it's interesting that he got the sheet.
They have good reviews.
I mean, it could have just been like a dealership,
which is a pro.
It's actually interesting how many reviews
they got in one day.
All right, maybe I'll just call this dealership
and see if you guys have, they have ads.
Cause that wasn't answered in the question video,
but let's keep going.
The good news is we got no dealer add-ons.
The dealer did not mark this up over MSRP.
They did have it over MSRP on their website.
We got no mystery fees, just a car.
Wait, so they did have it over,
I wanna find this dealership.
Now I'm determined to find it.
So you're saying they had it over MSRP in the website.
You didn't show the price.
Now, can you show us the sheet?
Can you show us the communication?
Like this is what I like.
Oh my gosh, this is insane.
And I will say that they do advertise MSRP.
They don't advertise the selling price.
So that's interesting.
So they were charging above MSRP,
but they just gave it to you at MSRP without asking.
The car, the dock fee tax and registrations.
That's exactly what a clean deal looks like
on a low inventory car.
I saw the breakdown and I was ready to move forward.
So one more thing before we go further.
If Kevin had told me that they don't give numbers
over the phone, I had a word track
that in this situation works 100% of the time.
100% of the time.
I would love to hear this word track.
We will take this and use it every single day
and delivered, but I'm so curious what this word track is.
And again, not even giving himself any grace,
because now I just have a video idea
to try this out to see how this works.
But let's keep on.
You've never heard it before.
No brokers ever said it on social media.
They're not teaching this.
And I'll save that for another video,
but trust me, it works every single time.
We negotiate three to 400 deals on a monthly basis.
Chevy dude does not buy three to 400 deals
on a monthly basis as a consumer.
Maybe as a dealership.
I don't think his dealership sells that many.
Like he is maybe helping a few people out buy cars.
And most of this I'm probably bringing cars onto his lot.
And even if he sold cars for 15, 20 years,
which I think he sold cars for 15 plus years,
that doesn't mean you're an expert at every dealership
that's ever existed.
And getting pre-approved,
that means he didn't negotiate anything,
which means he just agreed to whatever price
they said at the first place, which is even as an MSRP,
2910 off a Civic SI was the last one we did.
So, and again, that's a really aggressive deal.
$2,000 plus 70% of shipping covered,
1250 off a Civic SI.
So like even in a scenario where you're,
and somebody can make the argument,
well, if you got a thousand dollars off,
paying me a thousand dollars isn't that neutral.
You didn't have to do any work, I digress.
But like even in these scenarios, we're saving you money.
And again, I don't advertise this as a money saving service.
You can get these deals that I'm mentioning.
But like this idea that you just agreed to pay
for their price, so that makes it easy, that's insane.
Step was to get pre-approved.
So most dealerships today, especially out of state,
won't accept outside dealer financing.
We knew that going in, so we did two things.
We got pre-approved through Capital One
and through a local bank so that we could compare
what the rates is.
Capital One is an aggressive on new cars.
A lot of franchise dealers are in what's called
their Black Diamond Capital One program.
This means they get priority rates, terms.
Capital One is the best when it comes to
financing through a dealership.
Walking in with a Capital One pre-approval
at one of those stores puts you in a strong position.
You already know your rate, they can't inflate it without.
I'm gonna double check with one of my finance guys
because maybe I'm just wrong on this,
but Capital One is not the strongest pre-approval
you can get.
It's one of the easiest pre-approvals you can get.
And even people with almost no credit
can get a pre-approval letter from there.
Walking in with a Capital One pre-approval credit,
pre-approval letter does not mean anything.
Like on a pre-approval Capital One for a lot of the times,
you wouldn't even have a rate on there.
So I'm curious to see, again,
maybe that's changed over the last year
and maybe I just haven't been advising people on it,
which I'll stay in correct if I have.
Again, most of our financing is gonna be
through special APR or going through a credit union.
Normally I'm pretty good at doing research on these things,
but I could be wrong here.
I digress, let's keep going.
Without you knowing.
And side note, if you're building credit from scratch,
get a Capital One card.
It's gonna be $300, it works.
It's amazing for you.
Don't put anything on it.
And I've seen it change people's credit situation
in a super meaningful way.
Yesterday, it just literally first time buyer.
You can go look at our Google reviews, it happened.
So the next step is air dropping the trade
and securing the car.
Connor had a 2018 Audi S5 Sportback with 67,000 miles.
Before we ever talked to the selling dealer about it,
we did exactly what I always tell you to do.
I get an appraisal at a store, which we use my store.
We went to CarMax and then we went to Carvana.
I thought the car was $17,000, $18,000.
CarMax called it $17,000.
Carvana called it $20,000.
So worst case scenario,
if Jeff Wilder didn't give us $20,000,
we'd sell it to Carvana.
We also knew Indiana's trade and tax credit
would add real money on top of whatever.
This is good advice.
Yeah, good, I mean, I'm not gonna disagree with this advice.
Everything else has been, I've commented on,
but this is exactly how you handle your trade.
Whatever we got.
On the new car, I negotiated the deal first.
And once we had terms on the Civic that worked,
I asked what it would take to secure the vehicle
since it was still inbound.
Kevin Adams at Jeff Wilder of Coraline,
just outside Cincinnati, Ohio,
held the car for us with no deposit.
And this is where my tinfoil hat will come on.
Again, not an ad, but you use their exact name, full name,
and then set exactly where they're located.
I know you said not an ad earlier,
now the not an ad, and again,
I'm not saying they took money,
or maybe you even promised them a shout out for a deal.
I have no idea, but like, why give the exact dealer,
you broke down, because there's a lot of Jeff Wilder's, right?
You broke down the exact Jeff Wilder,
you broke where they were, it's interesting.
With no deposit, just my word, thank you so much.
Absolutely amazing work by them.
Somebody holding a car without a deposit,
there's a lot of things that can happen,
and again, you not putting a deposit down.
Jeff Wilder, I imagine, has a deposit policy.
I would push on a deposit,
I would rather have a deposit down,
because if that car sells, then you're back to square one.
By the way, if you're in the market for a Honda,
call Kevin, he did an outstanding job
throughout the entire process.
The car arrived the next day, actually.
Again, not an ad, right?
It's interesting you put not an ad
on the Capital One thing, but not an ad there.
And again, you might not take in any money,
but hey, my name's Chevy dude,
I have a big YouTube channel,
I'm gonna make a video on this,
and I'll give you a shout out if you give me a good deal.
Possibly.
Which was great, we were expecting three weeks.
That's when I introduced the trade, I sent them the Vim.
Why are we, wait, I'm gonna back up real quick,
because he said he was expecting three weeks.
The guy said the car was gonna be here in two days.
Throughout the entire process.
The car arrived the next day, actually, which was great.
We were expecting three weeks.
Why would you expect three weeks?
He literally said one of the first things
on his phone call, the car was gonna be there
tomorrow the next day.
Now he's expecting three weeks?
Are you mixing up dealers you talk to?
Also, is this really the closest Honda dealer
that you have that has this car?
I'm hard pressed to believe that this dealership,
100 miles away, is the closest dealership to you.
You live in Louisville, right?
Like there are big Honda dealers out there
at the time of this, of course you didn't timestamp this,
but Honda of Louisville,
because right, you live in Louisville.
And I know these dealers, Louisville Honda world.
And I can't see from that time, this is a big dealership.
They have trade assist on there,
which is obviously a thing you probably didn't wanna talk about
because it makes it more complicated.
They have an SI.
Why didn't you go to the dealership right down the road?
What do I know?
Maybe they were charging a more company
that would ruin his video.
That's when I introduced the trade.
I sent them the VIM and the mileage
for a sun and scene appraisal at 6.05 PM.
At 6.11, they came back to us with $22,794.
I'm like, wow!
I said that's $2,794 more than Carvana,
plus Indiana sales tax credit on top of that, son.
So you got $3,000 more than Carvana.
Why haven't we seen any of this communication?
Like Carvana Carmax is one of the most competitive things.
He's even saying this car is worth 17 grand.
And now they're $5,000 above your number, Mike.
And that doesn't ring any red flags.
That's creating, dude, there's something
that we're not, I mean, maybe,
and maybe this is just the best dealer in the world.
I have no idea.
But why are they $3,000 above this
and $5,000 above what you consider
is a good deal on this car for trade?
And you're not, this isn't a red flag to you?
So now we're setting roughly at $24,400 in net trade in value.
This is why you shop your trade before you walk in.
And you never bring it up until the deal.
So why did you shop your trade?
Like this idea that he's a genius for shopping his trade.
Like in reality, he never used the leverage.
Now he used it because he had information.
That's important, that's vital
because he knew it was a good deal.
But like this idea that like he,
he's acting like he used it for leverage.
The dealership ended up just folding over
and giving him a great deal on his trade, which is awesome.
Here, Delivered, if that happened to us,
we are now running more comps on your car.
It's, there's no way that Carvana Carmax,
maybe something would happen with Carvana Carmax.
Carvana Carmax isn't a perfect science.
It's like a 95% science.
There's 5% that they are off by five or 10 grand.
I'm running this comp with about five or 10
different dealerships now to make sure
that we're not wrong on these numbers.
Because me being potentially $5,000 off, $3,000 off
is a huge red flag.
And the car is already done,
but you still have to be on your toes
because now we have to drive there.
This is where the video gets interesting
and this is the part where it proves
exactly why a broker can't replace you
from being in the room.
A broker works out the deal on the phone,
but when something changes in the store,
you're the one sitting there.
And if you don't know how to handle it,
you'll just,
Did something really change?
Are you kidding me?
Please don't tell me that something changed
because that would just be too funny.
I have a theory.
I have a paper called my theory.
Fold your cards and take with the deal
or have to start all over.
Connor took a half day because he's got a really awesome boss
that allowed him to take the day off
and go up to Cincinnati, Ohio to buy this car.
When he got there, Kevin unfortunately was off,
which I didn't like, but it is what it is.
It's just part of the car.
He didn't even check to see if the salesperson was there.
And on top of it, it looks,
it sounds to me right off the bat that you're not there,
which means he's being put in a situation
that he's also not protected.
Now I will say the less than 3% of deals
that delivered change after the fact,
we have a pretty sound system
to make sure this doesn't happen to people.
And if it does change it almost always
is before the client is at the dealership.
I would say it's less than 1% of the time
somebody's picking up their car and something happens.
It would less than 1%.
3% of the time things change,
but even that number is going down every single month.
We've really audited that down.
And I'll go into some of the ways we have that down,
but I'm very curious to see what changed.
Our business.
So we got a different salesperson
and then ran into something called Ventel
that they ran on his Audi.
So Ventel is a diagnosis skinning system
some dealers use to appraise trade-ins.
Here's what the report showed.
No check engine light, no other dash lights,
emissions passed, but there was one active trouble code
that was kind of sitting in the background,
a P420 catalyst system below efficiency threshold.
And that's basically the catalytic converter on.
So basically the over allowed on your trade
to get you in the door to get you all excited.
So you'd come into door and they're gonna hit you.
I mean, this is what it sounds like to me.
They give you an unrealistic number in your trade,
realize they did.
Now they're trying to backtrack.
Driver side.
They came back and said this was an issue
towing $5,991 based on labor rate of $179 per hour.
Parts quoted $54.54 on money, labor, $537.
So they dropped their offer from $22,794 down to $19,948.
Now what I want you to really pay attention
to what else is on this report.
Right there is an exception summary on line five.
And it says there is one issue
that may present arbitration risk as defined
in the 2024 in triple A guideline.
And so I wanna point all of this out.
I'm very curious at this point.
I want you to read this.
And as a general person, again,
I know 95% of what he's talking about is
because I'm in the industry.
I understand the arbitration agreement.
I understand the catalyst.
Now again, I don't think that repair needs to be done.
I would put a lot of fight into that.
If that happened to one of our clients.
And again, he's an expert, right?
He's been doing this for 15 years,
teaching people how to buy a car.
What happens when an everyday buyer runs into these things?
Should they just know off the top of their head?
Or do they know that Chevy dudes walked them through
and explain this exact phenomenon?
Okay.
If you don't know what in triple A stands for,
that's the National Auto Auction Association.
They're the body that governs how vehicles are represented
and disputed at auctions all across the country.
They're telling you that if you trade this car in
and the buyer finds the issue
that they could be an arbitration claim against you,
the dealer, not use an individual, use a dealer.
But it does make it sound like it's towards you.
So problem one, they cited 2024 guidelines.
The last update of in triple A policy is June 1st, 2025.
I will say that we run trades all the time.
This exact weird scenario,
I feel like this is just like a knowledge flex.
Sometimes people just want to flex knowledge.
I can't think of a single time this is run into effect
or I've had to use this in a negotiation, but I continue.
They're getting ready to come out one on June 1st, 2026.
So they're citing the wrong version.
Problem two is the Cadillac converters
are not covered under arbitration under in triple A guidelines.
They're just not in there.
Problem three is if you look at the report,
actually says about the code,
the vehicle does not indicate a reset by scan tool
or battery disconnect in the last 15 warmups.
The vehicle detected a self-cleared emissions
related issue 119 miles ago,
which happens to be when probably Connor left here.
The clear emissions related issues have not returned.
The code fired and cleared on its own 119 miles
before the scan.
This is very common, very normal.
No tambourine, no manipulation, and it hasn't.
I can tell you that if anybody's driving over 100 miles,
it's almost 0% chance that something changes.
After the fact, I cannot remember
maybe 68 months ago something happened
where something happened about 100 miles away.
But if somebody's traveling for a car,
there are so many ways to protect you yourself,
which I can get into all of those in another video,
but this is insane.
You drove 100 miles, now of course they're changing things.
Hasn't came back, never came on before either.
So the Vintel report used this to drop the trade value
based on the code and the car itself already resolved.
So I got on the phone with Connor
and gave him some things to talk about,
and then I just listened and Connor did a great job
of negotiating with them.
So you're saying that the person
who had no experience buying a car
was not able to do any of this on their own.
They used an expert to buy a car,
and then when the thing went south, the expert jumped in.
Mike, I don't know if you don't understand this,
but here delivered, if something goes wrong,
like I have an entire team dedicated
just to making sure the paperwork goes smoothly.
Like we walk either or they're on standby,
we have an appointment ready to go
with anything that goes wrong.
This idea that like we just set you up,
have a nice day, blah, blah, blah.
And even if we're talking about like a traditional broker,
which again, I'm not a broker,
but in a broker scenario, they would have done the paperwork.
So like none of this would happen either.
Like it's almost as if Mike is trying
to like confuse you what we do.
I don't understand the advantage to him.
I thought Mike was a car buying, like advocate,
like you really want to give this,
like this idea that consumers have options
and that's a bad thing blows my mind.
But then basically told them,
hey, we need $1500 more on the trade in and we're done.
They came back at $21,370.
So they ended up giving $1500 more.
You had to negotiate, which again,
it was one of the reasons.
I will tell you, our consumers do not negotiate at all.
Not after the fact.
Once they hire us, they do not have to lift a finger.
If anything changes, we are the one negotiating.
If it's in store, none of this matters.
We are negotiating that pack.
So this idea that he, they were at $22,9
and now they've lost $1,600 and he's just okay with it.
On a code that he knows is a BS code
and he just paid MSRP for the car.
And again, we haven't seen any of this down in writing.
$7 with the Indiana tax credit.
Now we're at $22,865 in total trade value.
We came out ahead of Carvana by nearly $3,000.
No broker handled that, Connor handled it
with the right information in real time.
Yeah, I'm not a broker,
but we would have handled all of this as well
and we would have negotiated with the dealership.
So Connor bought his 2026SI at MSRP, no dealer add-ons.
On a car, Honda is managing in low inventory intentionally.
MSRP is a legitimate deal.
These are selling in single digit days in the market.
There wasn't room to negotiate price in the re...
This is the part that I have frustration with.
The information he's bringing up that it's a single digit,
which I don't think it's a single digit.
I think it's a dual digit.
I think it's like 12th, but I digress.
It doesn't matter.
The point is, is that he knows this information
because he looked it up, did the research.
Like this is not something
that you would just know off the top of your head.
It takes some type of expert or some knowledge base
to pull this up.
And a lot of the knowledge bases out there,
I'm not gonna use names, they're pretty darn inaccurate.
So this is one of the reasons why we do deals
on these things, but like you didn't try to negotiate.
And on top of it, we didn't see numbers at all.
We never saw a T-sheet.
We never saw communications.
We saw the initial phone call and that was it.
I'm super curious why you broke down the numbers
the way you did.
I'm not saying that you fudged the numbers,
but it does like tin foil hat, put a question on,
which is why not just show the T-sheet?
You've shown T-sheet, you named this dealership.
So like the reason why I don't always show T-sheets
cause I have to blur out information.
Even the dealership name.
You didn't have to do that.
We know the dealership.
You gave them the shout out
and told them exactly where they're at.
You almost gave them their address.
You just said outside, just like, like,
secondly, the trade, I could see almost as if
two things happened, which is,
we're missing some information, which is possible.
B, that everything went exactly the way it went
and this dealership was just good to work with,
which is awesome.
Even though they did change the number on the trade.
Or three, we didn't actually get numbers out the door
the way you were trained to do.
And if you would have shown those texts,
it would have gone against what you've trained.
If I had a guess, just a guess.
And again, I'm not saying I'm right or wrong,
but this would just be because I've run into this scenario
when I first started negotiating car deals.
I made a video on it.
Is I would guess option three,
which is the dealer said no add-ons, did this,
did the trade, just gave them the number.
There was no breakdown.
And Mike was like, if anything weird happens,
I'll just deal with that at the dealership.
When I was very early on, I dealt with it that way.
This was like three and a half years ago
when I was first starting delivered.
That obviously didn't work on a consumer side.
It made sense for when I helped Juliana buy a car.
But like, maybe that's what happened.
Or I just don't get why not show the messages.
You're showing a lot.
You've made custom graphics for this video,
but you couldn't show the T sheet.
You couldn't show the purchase agreement
to confirm the deal.
Interesting.
The reality of this particular car right now
is you can buy them 34 and $5,000 over MSRP.
Here's how the out-the-door breakdown.
Sales tax under $800.
DMV and registration fee was $98.
Dealer fee of $398.
So total out-the-door was $21,650.
Why didn't we push 100 for the full 22,794?
We were originally quoted Audi's age.
The S5 Sportback is a performance car with miles on it.
We are already significantly ahead
of our every other offer we had in fighting.
But it doesn't hurt to push, right?
You're already at the dealership.
You're already there.
Like this idea that like the answer
is not to do anything at all.
I guess less resistance.
But like dealers very rarely are trained
to put their worst foot forward first.
Especially because he didn't use any of the leverage,
like I'm shopping 15 different dealerships.
According to this dealership,
you're the first person to call.
This is the only dealer to call.
And they're probably low ball.
I mean, the amount of money this dealer made on this deal.
I feel like this trade was undervalued.
For another $1400 wasn't worth the risk giving
where the car was in its life.
We were way ahead.
It's a 60,000 mile car.
Like you're selling yourself on why the trade isn't worth it
rather than actually just negotiating the trade.
And again, it could have been that you tried to push harder.
But you just said $1500.
You didn't even push them on this point
on a code that you knew was BS.
Of course this is a lay down.
Literally the quota you're $22.94 came back $3,000 less
and then you got $1500 and they're like, of course.
Yeah, we were still making $1500 from the original quote.
Manager's excited.
Way ahead, we took the deal.
Connor came out $2,865.90 ahead of compared
to what Carvana would have given him on his trade.
And he paid $0 to a broker to make it happen.
Here's what made this deal work
and you should probably take notes.
Get the out the door number before you go.
Not the sticker, not the payment,
the total number you're writing a check for.
That's the only number that matters.
See, what I'm wondering here is he might have gotten
the out the door number, but did he get a breakdown
of the out the door?
Because you have to go through and do a little bit more.
Don't just get a text message with the out the door number.
You need an official breakdown sheet
because texts aren't held up in almost anything.
Shop your trade in at Carmax and Carvana
and at least one other local dealer before you walk in.
Get those numbers.
Yeah, that's good advice.
But again, he didn't utilize that advice at all.
He couldn't have used it in this negotiation.
But again, he should have shopped it again
the second the numbers were off and his numbers.
It means that he did something wrong in his evaluation.
This dealership is thousands of dollars
above his own dealership.
Again, it would be different if he got a quote
and everybody low-balled him, but this is his own numbers.
This trade is what probably bothers me the most
on this deal.
Those numbers in hand.
Don't mention the trade unless the car deal is done.
Competition raises your trade value.
Silence until the right moment raises it even more.
Get pre-approved, know your rate.
So he says competition raises your rate value.
Silence until the exact moment raises it even more.
That's not true.
And this is just disingenuous.
Like this idea that bringing it up at the very end
gives you even more for your trade is not true.
The reason why you separate the purchase
is a complexity thing.
If I have to negotiate your price of the car,
the add-ons, financing and the trade,
and I have to keep track of all four of these things
in a highly emotional purchase.
When one thing gets skewed,
it can affect the way you say yes.
For example, let's say a dealership is Pat MSRP.
They are $4,000 of add-on
and they are giving you what Carvana CarMax
is for your trade and they're offering an 8% rate.
Now, all of a sudden I do what this dealership did
and I give you $3,000 more out the gate for your trade.
I've made you feel really good about your trade.
You might not negotiate these other things
for the exact thing that Chevy dude's saying.
You don't wanna ruin what you got.
You got a great deal here.
And everything else is fine, I guess.
And maybe you push for $1,000 off the car.
But again, this is why you don't negotiate the trade
because there's an emotions of all.
And it's more complex
because you might get tricked on one thing,
one negotiating for others.
It's one of the things we talk about in our email letter
and email letter's free, you can go through,
is when you're negotiating a car deal,
the dealership is negotiated with one person,
you're negotiating with six.
So you have to understand that separating that
just makes it an easier checklist negotiation
rather than trying to negotiate it all together.
You don't make more for bringing it up.
It's not like you brought it up at the end
so the dealer's like, oh, I gotta give you more.
Like, that makes no sense.
What?
You're right before you run a number.
A lot of franchise dealers work with Capital One,
get there first, focus on the bottom line.
He also didn't bring up the rate that they got.
Like this entire time he brought up rates
but didn't bring up the rate that the person got.
What was the rate?
Like right now, let's just go look
at PenFed credit union right here.
Auto loan rates are going as low as 4.19 for 36 months,
let's just say you did 72, 4.79.
So like were you above or below 4.79?
Where was the rate?
It's a new car, so.
Not the payment.
The payment is how dealers control the math.
The bottom line is where the real deal lives.
They actually tried this on Connor.
They tried to convert him over
when he was trying to get more money first traded.
It was like, was it the payment
that you're trying to accomplish?
No, I'm only worried about the...
This is just another piece of the puzzle
that was not brought up.
He had to negotiate at the dealership as well.
This wasn't as simple as like,
oh, I just called, made a day, called like,
no, there was negotiating involved
in this deal at the dealership.
You just didn't have to deal with it.
Connor did, and now we're just hearing
what Connor's recollection of the story was,
and that's a whole different thing,
which we're not even hearing from Connor.
I'm only worried about the bottom line.
He held strong on that,
and he did a really, really good job
of making sure that he focused on the bottom line,
and that's what got him the extra money
when they took money off.
Turn the salesperson into your ally.
On that phone call, I didn't beg for a deal.
I told Kevin how I operate,
and I let him prove himself to me.
He went for me.
This is like some weird like alpha male,
like this is, this is just weird advice.
I mean, sure, you can turn them into your ally,
but this idea that like you made him prove,
it's just weird.
From answering the phone to fighting for my deal
in about 90 seconds, that's psychology leverage,
and it cost you nothing to use.
And next note, I'll make a video where I test that theory
if I ask for the number one salesperson
and see if that works.
I knowing car salespeople, I don't think it's gonna go well,
and I think I'm gonna get a lot more voicemails,
but I digress, let's see.
But the paperwork actually says,
the Vintel report costs Connor $2,800 on his trade-in
until we read it.
The code was self-cleared.
The arbitration guideline was cited was the wrong year.
Catalytic.
Is that something that just a everyday consumer
should know everything you brought up about the NCAA
and bringing up the codes that brought up
with your catalytic converter?
Is this something that just everyday buyers should just know
and this should be obvious?
Should everybody have been able to negotiate
as well as Connor did when he had Mike in his back pocket?
These are questions that I would have
that I feel like he's not giving himself some credit
that he added to the process.
Catalytic converters aren't covered.
Reading the documents changed the outcome.
Now, Connor would have used a broker.
Here's what his deal looks like.
He paid $1,000 to the broker.
The broker negotiates over the phone.
When the Vintel comes back, the broker isn't in the room.
They don't know how to fight in AAA.
Like Mike, you weren't in the room.
That's the point.
The broker wasn't in the room.
I'm not in the room.
You weren't in the room.
We would have negotiated all the same way you did.
Like you're acting like we just disappear
after we agree to numbers.
Arbitration claim in real time.
Most brokers would have told Connor
just sell the car to Carvana instead of trading it.
That $20,000 from Carvana with no tax credit versus $22,000.
Why would anybody say that?
We would have figured out your trade.
We would have evaluated your trade
and once you're at the dealership,
we would have done, none of this makes sense.
It's an $865 with the trade.
That's nearly a $3,000 difference.
Plus the $1,000 broker fee.
Connor would have been nearly four.
Most of the videos definitely talk to me
because most brokers don't even charge a fee up front.
It's built in from the dealership side,
but he also isn't neglecting that
that we would have gotten him $2,000, $3,000 off the car.
He potentially got it closer.
He had to drive 100 miles for this car.
We might have gotten it at his local dealership.
Again, I'm still confused why this wasn't done
at his local dealership.
$1,000 behind where he ended up.
That's what brokers are really selling you.
Not saving.
But again, you didn't negotiate anything.
And how many cars do I do?
Or so I just ask them for the price.
They give me the price and I say, yes.
Again, it'd be different if I asked him for a certain deal.
They say, yes, sure, that happens.
Savings, not expertise, anxiety relief.
And the second you understand the process,
the anxiety is gone.
ChevyDews made quite a few videos
attacking calling my business illegal.
And he can say he's not talking about me.
He has used my face in other videos.
He has said that I've negotiated my deals or my fee,
even though I've never have.
He has gone through it and said that me making my videos,
there's this screenshot right here,
which I'm gonna look up
because I don't remember exactly what it says.
These YouTube guys are selling you out.
So basically like the idea that they are selling,
we're selling a service while negotiating deals live.
Now again, he says he's not talking about me,
but I'm sorry, I am the face of people
negotiating car deals live
and then also selling my service.
But like this idea, he's attacked me on that as well.
Like even though he advertises his dealership
that he worked, that he owns,
like it's the idea that of course,
like we don't run a few ads ever,
but we really don't run ads in this channel
other than delivered being the ad.
People are gonna keep attacking us, right?
We're trying to change an industry.
We're trying to make car buying more enjoyable.
I do this all life, right?
I guess the argument that Mike is doing is that
when I do this live, I'm intentionally making it difficult
and that in turn makes car buying harder.
But even if that's the scenario,
why is car buying built in a way
that I can just say certain things
and it can be a miserable experience, right?
Like I'm not doing like,
hey, is a car available?
Yeah, I'm making a few jokes.
Is making the jokes make it miserable?
Or me asking if the car is available
and giving a stock number versus just saying
I want the red one on your website.
There's pictures of it.
Like is that what makes it miserable?
I'm curious on like what makes my process different.
I do this live.
You can watch every phone call,
the good, the bad, the ugly,
you can see them all and see if it makes sense.
Now when we do the YouTube videos,
we do cut those down.
Sometimes not every video phone call makes in there,
but I leave all the lives so people can watch it.
But we're gonna have haters, right guys?
We're gonna have this.
I wanna react to these videos.
I wanna have conversations.
You know, Chevy dude, I'm more than wanna have a debate.
I think one of the reasons why he wants to do this
is I think he honestly wants attention.
The only guess I have, he really wants me to talk.
I will say that I did make a video
what I think is interesting.
This is what I think is interesting.
A few months back, Mike Chevy dude made a video with CarEdge.
I made a video on this.
He was talking about CarEdge's AI tool
and he talked about how horrible it was.
Then 23 weeks later,
he said it was the best thing ever.
CarEdge offers their own service
that they've been doing this for years.
Why hasn't that ever been brought up?
Why advertise a company's services
when they're doing the thing that you say is illegal, right?
Something doesn't add up here.
And again, not an ad, I don't know.
What do you guys think?
Is car buying this easy?
The beautiful thing about it is even if I try
to make car buying out to be super difficult,
if you go out and try to buy a car
and you make one phone call and it's this easy,
why would anybody hire me, right?
People hire me because they go through the experience
to see how hard it is to buy a car.
Again, Mike, you wouldn't have a channel
of 500,000 subscribers on it.
This was the case.
About this episode
ChevyDude’s allegations take center stage as the hosts react to claims about legality and “waste of money,” then pivot into what brokers and concierge-style services actually do. They argue negotiation is doable without paying $1,000, and stress that the only number that matters is the verified out-the-door total. The conversation also covers financing leverage, trade-in math (CarMax/Carvana comps and Indiana credits), and how paperwork—like Vintel and arbitration guidelines—can shift outcomes.
Original notes
Chevy Dude posted a video claiming anyone can buy a car without "wasting money" on a broker. I watched it live for the first time and broke down every step and mis-information.There's lots that didn't add up here. MSRP on a low inventory car, a trade lowballed after a self-cleared code, and negotiating at the dealership after the deal was finalized. I get into what actually happened, where the advice holds up, and where it falls short.
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