Whining Steering Wheel, Tire Rotation Rules, Wildfire Smoke Impact on Vehicles

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It is another Saturday in CCOL and when we call talk, talk cars or trucks or vans

or the problems you may be having with yours.

And maybe we can get some solutions,

or at least find out what could be ailing before you bring it in for service.

It's your favorite dealer, your favorite shop.

With us this morning as usual, next stop, AOC certified technician,

master tech at Lloyd's Automotive runs the joint in a great place.

It is Nick, good morning.

Good morning, Denny.

How are you?

How was the week now at Lloyd's?

It's beautiful weather.

That's what it was.

Yeah.

And busy as usual.

Is there a busier time of year for shops like yours?

Well, we're fortunate to stay pretty consistent,

but I will tell you typically the fair time and then the depths of February

are usually a little bit softer.

So, you know, guys will take time off to go to the fair or take their win notifications.

And it's, you know, you can't be running 100% all the time.

So when we have a few moments of pause,

it gives a chance for everybody to kind of rest up and get ready to go.

If you happen to have a question about your,

and you don't have to be a motorhead, as we like to say, or a gearhead.

If you drive and you're having problems, let's hear your question.

Could be any kind of a car care question, actually.

You can phone it in.

You can text it in whichever is easier.

One number will do it.

6514619226.

You can ask Nick that question until, well, just about 745.

Nick takes his leave then to make way for Ted Ferrell's wine chat.

So we always like to say sooner is better than later,

as far as asking your question.

We get some unusual, good questions today coming in.

A bunch of them, as a matter of fact.

Let's see if we can start with this one.

My steering wheel has a whining or rubbing noise when turning the wheel.

What could it be and what do I need to do?

Well, I suppose it depends on where the noise is coming from.

It's possible it's from the steering column itself.

And obviously at the base of the steering wheel,

where it goes through the firewall under the hood,

there might be a grommet there that might be getting dry

that needs a little lubricating.

If it's out in the steering suspension components under the vehicle,

we have salt and winter and all those different things,

it can dry out some of those components.

So something might need a little grease there also.

The last thing is if you're hearing a noise,

it could be something's becoming worn.

So it's kind of your heads up,

but it's kind of squeaking that you're telling you

I need some repair maintenance.

So if you do hear a noise, it doesn't make an emergency,

but you definitely want to make a note of it

so the next time you're in for service,

you can have someone take a look at it.

I recall in the recent past of needing to bring my vehicle into Lloyd's

because I thought it was like a power steering pump

or a belt or a fluid or something.

And one of your technicians found out,

and you got to help me with this,

was it like a backer plate?

Is that term right?

Well, what it is is we call it a backing plate

or it's a little tin shield that protects the brakes

from any of that road debris.

And as I mentioned before in our climate,

we tend to get some rust.

And when rust gets into that metal there,

it'll kind of warp or swallow up

and it can get a little too close to the brake rotor

or a little rub, make that squeaky noise.

So when you hear a noise, that's another good point.

When you hear a noise,

it doesn't necessarily mean

it's a really big, expensive ordeal.

It could be something as simple as that backing plate

which takes a little tweaking,

pull it away from the rotor and the noise is gone.

So don't always assume I hear something,

I don't want to go in and find out what it is.

Yeah.

Sometimes it's not that bad.

Yeah, I asked the technician,

what did you do?

He says, I bent it back.

That was it.

But it was an easy fix.

So yeah, don't be worried.

Plus that's a safety feature.

Come on.

I bought, I'm looking at another text

that just came in a bit ago.

I bought a used radio on eBay for my Jeep Liberty.

I installed it and now it wants a four digit code.

Help me.

What is that about?

Yeah, some vehicles will have a security feature built in

and you might be able to check with the dealership.

The complicated part here is that that code

in that radio may be from the original vehicle.

So you need to go back a few steps,

check with the place where you bought the radio,

see if you can get that vehicle identification number.

Then you may have to reach out to the dealership,

have them access that database

and see if they can help you.

I'm not sure, you know,

radios don't get taken or stolen like they used to.

So they're a little more willingness to help you.

But a lot of times you need to have proof of ownership,

which on your vehicle you'll have,

but on that old vehicle you won't.

So it might take a little legwork,

but I think if you stay persistent

and you contact the right people,

maybe you can get that four digit code to get that one.

Interesting.

Let's grab a couple of phone calls.

Nick, John is checking in from St. Paul,

I believe, this morning.

Thank you, John.

What is your question for Nick?

Yes, I have a 2021 Toyota Sienna Hybrid.

And I've always jumped neighbors

and things like that in the winter time.

And I noticed the 12-volt battery is back by the rear lift door.

How do you, can you jump other cars with a hybrid

or how does that work?

Well, there's two separate electrical systems.

There's still the 12-volt system

and you refer to the 12-volt battery,

which commonly used to be under the hood.

We all open the hood and you'd see it right there

behind the headlight.

Well, in trying to balance the weight of vehicles

and redistribute the weight of the vehicle,

oftentimes they'll be hidden

in the back of the vehicle under a seat.

You know, there's all kinds of places

they can hide a battery these days.

And as far as jump-starting,

I would tell you they probably advise you against it.

There is still under the hood a port.

They have access to the 12-volts,

but I'm not sure it's really designed

to run that much current through

to jump-start another vehicle.

You know, you can look in your owner's manual.

They might have a way to jump-start your vehicle,

which is sending some of that power in,

but I'm not sure it's really designed

to be sending that power back out.

So I would pause and honestly,

there's a lot of like those handheld jump packs

that people have these days

that might be a little safer option

to keep you from having a problem with your vehicle.

Interesting change in vehicles.

Let's grab, before we break,

let's grab another call.

Jack Culling from Duluth, I believe.

Thank you, Jack.

What is your question this morning?

Yeah, I'm here for the fair,

and my question persistently is about rotating tires.

I've owned several vehicles in my life,

at least several.

I've talked with, you know,

manufacturers of the vehicle that I,

you know, that I'm leasing or purchasing.

It seems everyone has a different opinion

about when to rotate your tires,

because there's so many different kinds of tires.

What's the general rule for rotating your tires?

It's a good question in the end of your ride.

Everybody has their opinion.

It's a subjective question.

Every other oil change isn't bad.

I mentioned before I bought a brand new truck last year,

and it's got these big tires on it.

So I actually rotate them every oil change

because I don't want them getting worn abnormally.

So it's going to really depend on the vehicle, the tire,

the wear pattern.

If we're seeing that they're worn abnormally,

you maybe need to do them a little more often.

There's some vehicles that might go 15,000 miles.

So I haven't done a good job of answering your question,

because it's just that it's subjective based on the tire,

the vehicle, and the wear pattern, quite honestly.

I know we're going to break here in a moment.

I'm going to pose this interesting question from a listener

and give you a chance to think about it for a while

during the break.

But the listener sent a text and it says this,

there's been all kinds of talk about what the forest fire

smoke can do to humans.

But I haven't heard anything about our vehicles.

What kind of damage do you think could have caused

to our vehicles, if any?

We'll take a break.

We'll talk about that topic and get more calls

and more text questions on CCO Car Care Show 6514619226

from News Talk A3O.

This is WCCO.

Have a good Saturday morning to you.

Welcome back to CCO's Car Care Show.

Denny Long here along with Master Technician

and the owner of Lloyd's Automotive

on beautiful Grand Avenue in St. Paul.

Nick, before we get that last question,

tell folks who need to help from Lloyd's

where you are located.

Absolutely.

So if you're at the fair today

and you head south down on Snelling,

you take a left on Grand.

It's about a mile and a half on the right hand side.

It's 982 Grand Avenue,

right on the corner of Grand and Chatsworth.

Stop and say hi.

But we were not here over the weekend,

but during the work week we're there.

It's going to be a beautiful week.

So if you're out on a stroll on a walk stop there

and say hello, if you have a question

or need some advice, obviously,

we're always willing to help you.

You don't have to be afraid.

It's a question we can always answer.

So you can reach us at 651-228-1316.

And then finally, check out our website

which is LloydsAutomotive.net.

And we'll get you that information

before Nick leaves us,

which is close to 7.45 this morning.

Let's hear from you if you have

any kind of a car care question at 651-461-9226.

Before the break, pose that question.

Interesting one, I've never seen this or heard,

I'm sure you do, about forest fires.

They can affect humans, certainly.

But could it do any kind of damage to cars?

Certainly volcanoes with ash can, but what about smoke?

You know, I don't think the smoke,

the significant damage,

obviously I think the cabin filter

might be affected a bit.

You can pull the particulates into the filter

and it can maybe have a little lasting smell

or restriction with the airflow there.

The filter's doing its job, it's filtering the air.

So once that's done its job, it's time to replace it.

So I would say maybe next time you're in for service,

if it's been a while, a couple of years or something

or so many miles per manual,

I would say I'd probably have that looked at

and possibly even replaced.

What about the engine air filter element?

Same thing, the engine air filter is under constant use

any time the engine's running, obviously,

where the cabin filter's only affected

while we're using the heating air conditioning system.

So it's part of the maintenance interval,

you probably need to inspect it when you have the service done.

Per their recommendation, based on their inspection,

you might need it replaced

or you might have another oil change or two left in it.

But I don't think you're gonna see

significant difference in the effect

that the smoke would have on either filter.

I think it's part of what they go through in their regular life.

So maybe it's slightly different but nothing measurable.

Yeah, that makes sense.

All right, looking at another text.

Good morning, Danny and Nick.

Our 2016 pilot doesn't start on the first try sometimes

unless I pump the brake once.

What could that be?

I think that's coincidental.

I don't know, the brake obviously has a switch

that tells the vehicle to go out of parking the gear

but the brake wouldn't have any effect

or there's no direct input to starting the vehicle.

So I think that might be coincidental.

Obviously, if that's a little trick

that kind of helps something else was happening in there,

so if you continue to have a problem,

you get the vehicle in, share that information

because then they can kind of go through

a diagnostic procedure process,

look at that information

and see how it might be affecting the vehicle.

But as far as I know,

there's no direct connection

between the brake pedal and starting the vehicle.

Now, my vehicle, you need to step on the brake

to start it.

On your vehicle?

Yeah.

But is that not typical?

No.

I don't know.

No, interesting.

Well, no, actually, I'm sorry, I'm distracted.

I'm like, on my truck, I have to also.

Let's back up a little bit.

You know, Denny, it's been a long week

and here I am trying to figure out which way's up.

No, you're correct.

You do have to hold the brake pedal

to start the vehicle.

You know, obviously, they don't want the vehicle

rolling if it was not in park

or, you know, obviously with the manual transmission,

which there's fewer of those these days,

but with an automatic transmission,

which is most vehicles,

you press the brake pedal to start the vehicle.

If it were in neutral or in gear,

they don't want the vehicle hopping forward

or backward and hitting something or someone.

I'd like to hear the result when that listener

has it serviced if they find the answer to that.

Be interested in hearing the result of that.

All right, here is yet another text.

In Audi Q5, 164,000 miles on it,

just before coming to a stop, occasionally,

not every time.

Instead of a smooth stop,

there are subtle hesitations.

What do you think that's about?

Transmission?

Maybe or what if the brake rotors

are a little bit warped

and you're kind of slowing down

and you kind of have that little

settle as you use,

like little, you know,

because if the brake pedal

or the brake rotors warp,

there's imperfections,

a little bit of a wave to it.

So as that rotates with the wheel,

the brake pads contact that wave.

You're going to get that little sensation there.

So that might be noteworthy.

If it's something more significant,

you know, like ABS brake cycling,

you know, I think you'd have a warning light.

So if there's no warning light,

I don't think there's anything

with the anti-lock or traction control system.

But I wonder if there's something

with the braking system

or even maybe a tire is a little bit all around.

You're not really noticing it

until the slower speeds.

But whenever you notice something

that's speed related,

try to think what's affected by that.

So as you're slowing down,

I'm applying the brakes.

So when I apply the brakes,

the noise changes.

Or if it's an acceleration

where you notice a change,

or while you're turning,

all those little tidbits of information

would be very helpful for us

to try to pinpoint what's it related to.

So if you have, you know,

a problem like this,

really any problem, to be honest,

make a note of it,

take a journal,

when you bring the vehicle

and share all the information,

it does help us find the problem

a little bit quicker,

which oftentimes will save you some money.

Oh yeah, absolutely.

The more information

talked about the better.

Looking at another text

that just came in a moment ago,

Buenos Diaznik,

and the rest of it is in English,

I have a 2011 Toyota Camry,

four cylinder automatic.

The last two oil changes I've done,

I've been noticing

very small brass particles in the oil.

The engine doesn't run or sound

any different than in the past.

What the heck am I dealing with here?

Thanks for a great show.

Wow, what do you think of that?

I wonder what metallic

material, obviously,

there's not actual brass in the engine.

Some of the bearing materials

are pretty slight,

but I don't think you would ever see,

if you were seeing

bearing material in the oil,

you would have something

significantly wrong with the engine.

You would have some noise,

poor drivability concerns.

I wonder if we don't have any

sludge or any

carbon that's kind of

building and growing,

that's making its way into the oil.

So while you're draining the oil,

you see some of these particles

one thing you can do is take a small sample

in something glass,

maybe run a light through it,

try to figure out what it is,

maybe try to strain it,

separate it, get a sample of it

to try to better idea what it might be.

But I don't think it's actual metal.

If you had metal shavings,

honestly, I think you'd have

much larger problems

and be very audible

and very poor running vehicle.

Interesting.

Looking at the text,

maybe you can remember this,

about last week's show,

we were at the fair.

Big shout out and a thank you

to Nick for last week's info

on a Lincoln windows opening

with a long hold of the remote.

The owner was worried

about the random mouse damage.

We really appreciate the help.

I'm not sure what,

did you remember that at all?

No, I don't remember much this morning

as we've learned here.

I don't know how to start

my own vehicle side.

I'm not sure what I'm going to do.

I vaguely do remember

and we get that question

where a lot of times

people come out and the windows are down

and they're like,

I didn't leave them down

and then you start to question yourself

like I am this morning.

But many vehicles

who have a feature

as you're walking to the vehicle,

you could hold that lock button

and as you get to it,

it'll lower the windows down

which will kind of allow

that hot summer air

out of the vehicle

before you get in.

Kind of a comfort feature.

The problem though

is if something goes wrong

with the remote

or the transmitter,

responder there,

sometimes the car can get confused

and put the windows down

which obviously you don't want

the dead of night

or in a rainstorm

or something like that.

So if you're noticing something strange,

try the different fob,

get that particular key away

from the vehicle,

use the other key,

possibly replace the battery

in that fob.

All these simple things

we can do ourselves

aren't very costly at all

and might actually solve the problem.

If you continue to have

such a problem,

you should probably get it in

before we run into a situation

where it's late at night,

windows are down

and somebody's running through your car

or if it's raining

and inside the vehicle gets wet.

So if you have that,

I would try to

remote the battery

if not get it in for some help.

All right.

Hang on, Nick.

We're going to take a break.

Have a look at that forecast

for the holiday weekend.

See what that's like.

We still have time

for your car care question.

All you have to do is call or text

651-461-9226

from Newstalk 830W CCO.

Good Saturday morning to you.

Welcome back to CCO's car care show.

We're here every Saturday.

Thanks to Nick Stoffel

from Lloyd's Automotive

helping us out here

every Saturday for so many years.

And Nick, I know our listeners

do appreciate that as I do as well.

We have more texts

to help some folks out here.

Let's get back to it.

Now, if you want to call

and chat with Nick,

that's grade two

or send a text 651-461-9226.

Is it a bad idea,

Texter,

says to remove

and or not replace

a rusted out dust shield

on a brake rotor

on a 2005 Honda?

I think at that vintage

you're okay.

Obviously, we'd like to replace them

to keep things protected.

But to be honest,

to get that disassembled

to get the new shield in there

and back together

might be quite time consuming.

And if that shield has rotted away,

we worry about the conditions

of everything else.

So you don't want to make

a bigger mess for ourselves.

I guess what I'm saying.

And it's important,

not critical.

We like to keep that debris

and stuff away from those shields.

But we see them all the time.

They get to a 20-year-old vehicle.

A lot of that rust

has kind of taken course

and kind of made it

not very protected.

And like I said,

it's not a dangerous situation.

It's more of a to kind of keep things

from getting any debris

and any squeaking

and that type of stuff.

So I would not replace it.

If you notice something going on,

get it in,

have something take a look

to make sure there's not

something else wrong there.

But likely removal

will take care of any kind of noise.

All right.

Good morning, Texter says.

I want to buy a new smaller SUV.

But I say they all come

with 20-inch rims, wheels.

My wife is short.

Can I buy a new one

and then put 18-inch wheels on that?

Or will that screw everything up?

Yeah, you don't want to change

the overall height of the tire.

So you're like,

well, if I can get an 18-inch wheel,

I can get a taller tire,

make up the difference.

That may be true.

But then you have the offset,

how the depth of the wheel

sits on the vehicle.

Then you worry about contact

with the steering components.

So it's a bit of a gamble.

You can check with the manufacturer.

If the dealership offers

a different tire wheel package,

what sometimes they do,

you might feel a change that.

But you can't change the height

because the transmission shifting,

the differential gear ratios

are all kind of based off

of that tire height.

So if you change it,

the speedometer is going to be off.

The shift points in the transmission

will be different.

And it really shouldn't be done.

So I would pause before I would do that.

I would contact the dealership

if you're buying a new vehicle,

see if they have options

for a smaller setup for you.

Yeah, very good.

I mean, from what I've seen,

you can find wheels that are 18-inch

or 17-18.

You can, and a lot of times

the winter packages,

people on some of these vehicles

will swap out to a winter tire

and they have a tire wheel setup

where the wheel's a little bit smaller,

the tire's a little bit bigger,

but the overall size is the same.

And that's really critical

because you don't want to mess

with the transmission and such.

And like I said,

the other thing is,

if you look at it,

I think it'll fit and you put it on

and then all of a sudden,

it's dragging against the brake caliper

or the tie rod end or something.

You don't want to have a problem

with that either.

So it's a really tricky thing to navigate.

And if you don't have the right resources,

you might not have much success.

And then if you buy some tires

and wheels and you mount them,

now you own them

and you might be

a lot of money into something

that you can't use.

So I would pause

and make sure I did a lot of research.

Very good.

Dexter says this.

How hard is it to change

a seatbelt timing module?

My seatbelt won't come out.

Well, it depends where it's located.

If it's in the B pillar there,

kind of right behind the driver's door,

there's some plastic in the way.

There might be an air bag.

So I would say the same thing.

Read up on it.

Do your research.

If you have the right tools,

a lot of times these clips

might require a certain removal tool.

Don't go in there forcefully

and start breaking stuff

because then you have a panel

that won't reattach

or you have something that's rattling.

Understand you're trying

to maybe trying to save some money

in the replacement,

but keep in mind

if you damage something,

you end up having to have somebody fix it

and you have to replace

some other parts they weren't counting on.

So I would,

I'd be very careful.

Do a lot of research.

Follow the procedure.

Read the procedure.

See what tools,

oftentimes when you look

at these manuals,

I'll tell you what tools are needed

or if there's any specialty tools.

So just read up on it.

Make sure you're prepared

before you dig into that

and take your time.

Don't rush through it

because seat belts,

we want them working properly.

So don't be in too much of a hurry.

Nick, as you know,

we not only get good questions

from listeners,

we get good comments as well.

For the caller,

Texter says that had to step

on the brake a couple of times

to start their vehicle

commonly with push button start.

If the battery in your car is low,

you'll have to push the pedal

a little extra

to get it started before.

How about that?

I've never heard of that.

And I just learned

you have to hold the brake pedal

to start your car.

So I don't know.

I'm going to keep picking

on myself the rest of the show

on that one.

So once again,

on that response,

I don't know what depressing

the brake pedal harder does.

You know, if the battery is low on voltage,

it's going to be low on voltage.

If you're referring to the key fob,

a lot of times with the key fob,

it says no key found.

A lot of times you hold the key

closer to the push button

to kind of make that better connection.

You know, the transponder respond.

We put them next to each other.

It'll allow it to start that way.

But I don't think the brake pedal

has any control over the voltage

to the starter.

Interesting.

We have a couple of phone calls.

I don't want to leave them hanging.

So let's get to it.

Greg calling in from Crystal this morning.

Thank you, Greg.

What is your question?

Good morning, guys.

I love your show.

Stay out.

I have a,

I'm not going to mention names,

but I have a friend of mine

who continually puts in heavier oil

in his Toyota.

It's like a 2014.

And I've tried to tell him that

that's probably not a good thing.

So I thought I'd ask the professional.

Well, I would say you look in the owner's manual

and a lot of times it'll tell you

it recommended oil weight,

but then I'll talk about extreme use

for different climates.

And it might change one or two weight,

you know, meaning if it called for a 020,

it might say 520 or 016.

What I don't want to see,

I wouldn't recommend if it says

020 and you're running like 530.

Something much more of a change.

And if it's one,

you know, if you look in the owner's manual,

it might have an option of one or two weights,

one way, you know, the one way or the other,

but to go a significantly different,

or if you go back old,

if you're old enough,

you can find it like 10W40 or something like that.

I definitely would not do

or a straight weight.

I mean, you know, these vehicles are designed,

the talentures are very tight.

So a heavier weight oil

might not be able to make its way through

and do as it should.

That's why they evolved the oil

and change it to the tolerances

and the emissions and the fuel economy

and all the things we have going with cars these days.

So I would pause,

look at the owner's menu as we often say,

see what they recommend,

see what options are.

A lot of times there might be an option

for one weight or another,

or, you know, a synthetic or something else.

So just read up on it,

see what your vehicle calls for,

what they allow,

but I probably wouldn't go anything

out of that recommended area.

For sure.

I think we have time for one more call.

Cheryl, calling in from Golden Valley.

Good morning, Cheryl.

What is your question?

Hi there.

I have a 2013 Kia Soul that has a key start

and a few times last winter and fall,

or, excuse me, last winter and spring.

And then just now,

Wednesday and Thursday mornings this week,

at the first start of the morning only,

I turn the key,

the dashboard lights all come on as they should,

but there's absolutely no sound whatsoever.

I try turning it like this time,

it took four or five tries,

and then it starts just normally.

I took it in the following morning,

hoping it would happen for them at the garage,

but it didn't.

So they still checked out

and found that my battery alternator

and starter voltages were fine.

The starter looked good to the eye.

They're suggesting maybe an ignition switch

I could try or something with my key.

Do you have any ideas for me?

I agree with them.

These are the worst, most frustrating situations.

You know, the ignition switch,

the starter, the battery,

all those things are commonly issues

that create what you just had.

It wouldn't start out and went out there

and it tried and finally it started to rate up normally.

Bring it in the next day.

It doesn't happen for them.

I hate telling you this,

but we see that stuff way more often than we'd like.

And unfortunately,

the best advice is we got a couple of things

that I always talk about having a journal in the vehicle

and a few people do it,

but this situation is a perfect example of

if you can remember,

I didn't start this morning,

what was my last drive cycle yesterday?

You mentioned it was spring, winter,

then also now it's a little bit cooler now.

So how does temperature have an effect on this?

If they tested the battery,

and it's not that cold or a weak battery,

it's not to that time of the year.

But no, I start to wonder,

maybe something with the starter

with a little change in temperature,

maybe the contact points are getting warm,

maybe something, it's not happy there.

So unfortunately, there's not an easy button here.

Really what we need to do

is be able to duplicate your concern,

get the car where it's not starting.

At that point, I assure you

they could put a meter on there,

figure out where the voltage is

and isn't going and make a recommendation.

But the best thing you can do

is make notes when it happens,

temperature, last drive cycle,

anything that might help them

try to duplicate that and pinpoint it for you.

And I just hope that you're not in a hurry

on the morning.

It doesn't want to work for you.

You know, and unfortunately,

you have to be patient

and hopefully it'll act up at the right time

so you can get that resolved and fixed back up.

Nick, we're out of time.

I'm going to save the text.

There are good questions until next week,

and we'll open up the show

with those questions.

So I apologize to our listeners,

but we'll open up the show with those next week.

In the meantime, Nick,

for those that need help from Lloyds,

how do we find you?

Yes, sir.

If you're in St. Paul,

you'll find us at 982 Grand Avenue.

If you have a question,

we'll always answer.

Please call 651-228-1316

and remember to check out our website,

which is LloydsAutomotive.net.

Very good.

Enjoy the rest of the holiday, Nick.

Thanks for your help,

and we'll talk one week from today.

Sounds good.

Thanks, Denny.

Thank you.

Nick Stoffel from LloydsAutomotive.

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