Beyond the Wrench
Jay Goninen
Updated about 23 hours agoHow can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket and dealerships more attractive to younger generations? Each week, Jay Goninen, VP of Industry Advancement at ASE, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in shops and dealerships and what we can do to help drive the industry forward.The Beyond the Wrench Podcast is powered by ASE.
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Episodes (326)
The Importance of Recruitment Marketing ft. Martha Carrigan, Big Shoes Network
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Martha Carrigan, CEO, Big Shoes Network. Martha shares with us her knowledge on recruitment marketing, how to treat your employees right, and how to get valuable feedback from employees.Resources:Learn more and register for TechMission 2022Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Martha CarriganCEO, Big Shoes [email protected] Sponsor:Truck Country & Stoops is the largest freightliner dealer group in the U.S. today, serving customers at locations in Illinois, Iowa, Indiana, Ohio, and Wisconsin. For nearly 60 years, they’ve offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and more. If you are wanting to learn more about Truck Country & Stoops visit truckcountry.com.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Keeping Your Technicians Happy ft. Tully Williams, The Niello Company
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, Tully Williams, Fixed Operations Director, The Niello Company joins us for an exciting episode. Tully shows his passion for the automotive industry by discussing ways shops can keep their technicians happy. He talks about why flat rate gets a bad name, how shops can care for their technicians, and how to improve the manager and technician relationship. Resources:Learn more about WrenchWay Top ShopsDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Tully WilliamsFixed Operations Director, The Niello [email protected]:Collabtic gives your technicians the confidence and insight they need to service their customers. Collabtic’s A.I.-driven knowledge base builds organization intelligence as the system is used to provide proactive recommendations to technicians. To learn more about if Collabtic would be a solution you would like to add to your shop, check out collabtic.com.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
The Importance of Technician Training ft. Andrew Jablonowski, Garage Gurus
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, Andrew Jablonowski, Content and Curriculum Manager, Garage Gurus joins us to share his insights on the importance of training, the transition of training from school to a shop, and the challenges with training.Resources:Learn more and register for TechMissionInterested in Garage Gurus Training sessions? Use code wrenchway22 for 50% off!Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Andrew JablonowskiContent and Curriculum Manager, Garage [email protected]:Caliber Collison is a part of Caliber’s family of companies that are committed to making a difference in the lives of their teammates, customers, and communities. They do this with one singular purpose in mind–Restoring the Rhythm of Your Life. Getting their customers back to what matters most to them is what drives them. All of their companies live by the same mission and vision and are looking to invest in teammates who are inspired to serve. Learn more at caliber.com.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Changing the Perception of Skilled Trades ft. Jim Bologa, Porter and Chester Institute
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Jim Bologa, CEO, Porter and Chester Institute. Jim discusses how students can understand their skill set, how to build students up for success, and the importance of continuing education. Resources:Learn more about WrenchWay School AssistDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Jim BologaCEO, Porter and Chester [email protected]:Lithia Motors started in 1946 as a single-point Dodge store, and since then has grown to be the second-largest publicly owned automotive group in the nation. Lithia Motors currently owns and operates over 280 stores in the United States and Canada. If you are interested in partnering with or working for a Lithia shop, learn more at lithia.com.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Leading with Process, Corey Smith, National Auto Care
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we had the pleasure of being joined by Corey Smith, National Fixed Operations Training Manager, National Auto Care. Corey talks about how to develop a process, ways to implement a process, and ways to gamify your process. Resources:Learn more about WrenchWay Shop TalkDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Corey SmithNational Fixed Operations Training Manager, National Auto [email protected] Sponsor:RepairSmith: RepairSmith delivers repair and scheduled maintenance on-location for fleet owners to maximize vehicle utilization and consolidate costs. Founded in 2018, RepairSmith is based in Los Angeles and offers service across 550+ cities. All RepairSmith mechanics are employees of the company and are equipped with quality tools and parts to deliver a five-star service experience. To learn more, visit repairsmith.com.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
How Shops Can Protect Themselves ft. Matthew Leffler, Epika Fleet Services
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Matthew Leffler, Director of Business Development, Epika Fleet Services. Matthew discusses the impact of non-compete clauses, the importance of workers’ compensation, and advice on negotiating. Resources:Learn more about WrenchWay Top ShopsDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Matthew LefflerDirector of Business Development, Epika Fleet [email protected]:Sonic Tools: Sonic Tools’ direct distribution model offers affordable prices, without sacrificing quality and service. Their goal is to increase the efficiency of every technician with equipment solutions and Sonic Foam System that organizes quality tools in ways that award every technician with the opportunity to excel. Visit sonictoolsusa.com to learn more.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Understanding Today’s Technician ft. Loren Mejia, MBI Motors
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, Loren Meija, BMW Technician, MBI Motors joined us to give his perspective on how technicians are different, what the future of the industry looks like, and pain points within the industry.Resources:Learn more about WrenchWay Reverse Job PostsDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Loren MeijaBMW Technician, MBI [email protected]:RepairPal: RepairPal connects consumers with certified trustworthy repair shops. RepairPal’s network of over 2,700 shops nationwide undergoes a rigorous certification process to ensure they are high quality. If you are interested in working or getting your car serviced at a trusted shop in RepairPal’s certified shop network, check out their directory of auto shops at repairpal.com.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Hiring Culture ft. Geoff Berman, Automotive Training Institute
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, Geoff Berman, Performance Coach, Automotive Training Institute, joins us as we discuss attributes to consider when making a new hire, how to become a better leader, and advice on different interview styles. Resources: Learn more about WrenchWay Top ShopsDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Geoff BermanPerformance Coach, Automotive Training [email protected] Sponsor:Diesel Laptops: Founded in 2015, Diesel Laptops originally set out to help clients with their diagnostic tool needs. Since then they have expanded into a full service shop efficiency solution company offering diagnostic tools, diesel technician training, repair information, parts lookup tools, and more! If Diesel Laptops would be a solution you would like to add to your shop, check out diesellaptops.com to learn more. Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Mobile Diagnostics ft. Joel Adcock, Precision Diagnostics
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, Joel Adcock, Director of Business Development, Precision Diagnostics joins us to discuss finding quality diagnostic technicians, how he keeps up with the changes in technology, and the process behind being a mobile technician. Resources: Learn more about WrenchWay Shop TalkDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Joel AdcockDirector of Business Development, Precision [email protected]:Fullbay: Fullbay is an industry-leading software solution for Heavy-Duty Repair shops. Their platform enables shops to receive repair requests, invoice customers, and everything in between. With Fullbay, owners and employees get into the shop, get their work done, and get back to their friends and families. To learn more about Fullbay visit fullbay.com/wrenchway.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Recruiting Technicians Today ft. Morgan Dolan, U.S. Xpress
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Morgan Dolan, Sr. Maintenance Recruiting Manager, U.S. Xpress. Morgan shares with us how she looks for quality candidates, some of the challenges in recruiting, and the overall candidate experience in recruiting. About Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Morgan DolanSr. Maintenance Recruiting Manager, U.S. [email protected]:Lithia Motors started in 1946 as a single-point Dodge store, and since then has grown to be the second-largest publicly owned automotive group in the nation. Lithia Motors currently owns and operates over 280 stores in the United States and Canada. If you are interested in partnering with or working for a Lithia shop, learn more at lithia.com. WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Growing Young Techs in the Industry ft. Randy Clements and Adam Macie
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench we are joined by Randy Clements, General Manager and Adam Macie, Service Manager, Euro Motorcars Devon. Randy and Adam share with us all the details behind the mentorship program at their shop. They discuss how mentorship has changed over the years and advice to young technicians looking to get involved in the industry.Resources:Learn more about WrenchWay Local Shop Talk NewslettersDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guests:Randy ClementsGeneral Manager, Euro Motorcars [email protected] MacieService Manager, Euro Motorcars [email protected] Sponsor:The WheelTime Network is composed of 16 technically proficient parts and service providers with nearly 200 locations spanning all 50 states and Canada. Truck and coach repair consistency and quality are their top priorities. If you are searching for a consistent, reliable, and trustworthy truck and coach repair partner, contact WheelTime at wheeltime.com.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Becoming a Great Mentor ft. Beth Rutter
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Beth Rutter, President, E.A Rutter Management Consulting. Beth explains how to become a good leader, how people learn and what makes them different, and she gives advice on mentorship.Resources:Learn more about WrenchWay Top ShopsDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Beth RutterPresident, E.A Rutter Management [email protected]:Truck Country & Stoops is the largest freightliner dealer group in the U.S. today, serving customers at locations in Illinois, Iowa, Indiana, Ohio, and Wisconsin. For nearly 60 years, they offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and more. Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
The Impact of a Great Mentor ft. Marshall Sheldon
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Marshall Sheldon, Diesel Technician, Murphy-Hoffman Company. Marshall shares with us his experience as a mentor, characteristics of a great mentor, and how mentorship allows technicians to leave behind a legacy. Resources:Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Marshall SheldonDiesel Technician, Murphy-Hoffman [email protected]:Collabtic is a modern collaboration, training and support platform for service organizations and technicians. It is designed to enable service organizations to retain and grow valuable knowledge to give technicians the confidence and insight they need to service customers.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Student Journey in Automotive ft. Caroline Daley
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Caroline Daley, Engineering Student, University of South Florida. Caroline gives us details about her experience in the automotive industry, misconceptions of the industry, the importance of exploring multiple career options, and her journey to becoming a SkillsUSA national officer.Resources:Learn more about WrenchWay School AssistDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Caroline DaleyEngineering Student, University of South [email protected] Sponsor:Lithia Motors is one of the largest automotive group retailers in the United States and is among the fastest growing companies in the Fortune 500. They are focused on providing customers with an honest and simpler buying and service experience. They give customers straightforward information so they can make confident decisions.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Shop Leadership ft. Lucas Underwood
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Lucas Underwood, President, L&N Performance Auto Repair. Lucas shares with us stories from his experience as a shop owner, common problems found in leadership, and what makes someone a great leader. Resources:Learn more about WrenchWay Shop TalkDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Lucas UnderwoodPresident, L&N Performance Auto [email protected] Sponsor:Caliber Collisions repairs and warranty give you peace of mind, but their exceptional customer service puts your mind at ease. They are a preferred partner of the nation’s leading vehicle manufacturers. Their technicians receive ongoing comprehensive, industry-recognized training and utilize the latest technology to ensure that we restore your car back to manufacturer standards.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Safety First ft. Charlie Ayers
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week's episode of Beyond the Wrench, we are joined by Charlie Ayers, President, Coordinating Committee For Automotive Repair (CCAR). Jay and Charlie discuss how shops can understand and not fear OSHA, the importance of safety training, and best practices for shop safety. Resources:Learn more about WrenchWay Top Shops.Complimentary OSHA coursesDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Charlie AyersPresident, Coordinating Committee For Automotive Repair (CCAR)[email protected] Sponsor:RepairSmith is the most convenient way to get your car repaired. Their certified mobile mechanics come to your home or office to complete your repair. They make the process easy from start to finish by offering upfront pricing, online booking, after-hours support, and a full warranty.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Building Good Teams ft. John Spence
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by John Spence, Business Advisor and Author. John shares with us what employees are looking for in a job, how to build a strong team, and the characteristics of a great leader. Resources:Learn more about WrenchWay Reverse Job Posts.Learn more about John SpenceRead John's book: Awesomely SimpleDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:John SpenceBusiness Advisor and [email protected]:Sonic Tools is a highly experienced specialist in the development and production of professional hand tools and toolboxes. With immense knowledge and expertise, Sonic has a growing reputation for its quality automotive repair tools and related products.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Perception of Shops in Schools ft. Allie Libby and Linda Murray
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Alle Libby, School Counselor, Merrill High School and Linda Murray, Youth Apprenticeship Advisor, Merrill High School. Allie and Linda share with us how the perception of working in the trades has changed in high schools, the importance of youth apprenticeship programs, and generational gaps within the industry. Resources:Learn more about WrenchWay School AssistDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guests:Allie LibbySchool Counsler, Merrill High [email protected] Murray Youth Apprenticeship Advisor, Merrill High [email protected]:RepairPal connects consumers with certified trustworthy repair shops. RepairPal’s network of over 2,700 shops nationwide undergo a rigorous certification process to ensure they are high quality, offer at least a 12/12 warranty (or better), have a high customer satisfaction rating, and guaranteed fair prices.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Qualities of a Good Student ft. Aaron Picozzi
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Aaron Picozzi, President, American Diesel Training Centers. Aaron provides us with great insight on what qualities make a great performer. Aaron talks about how to find quality people, what it takes to be a successful mentor, and how to be a coach. Resources:Learn more about WrenchWay School AssistDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest: Aaron PicozziPresident, American Diesel Training [email protected] Sponsor:Diesel Laptops is your shop efficiency solution company. They do this through diagnostic tools, diesel technician training, repair information, parts lookup tools, and a call center staff with diesel technicians. Diesel Laptops is committed to working with you to find the right solution for your company that fits your needs and budget. Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Perspective of a Young Tech ft. Madelynn Vant Hoff
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Madelynn Vant Hoff, Automotive Technician, Don Miller Subaru East. Madelynn talks about her experience as a young female joining the industry, what drove her to the industry, and the importance of having a mentor.Resources:Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Madelynn Vant HoffAutomotive Technician, Don Miller Subaru [email protected] Sponsor:Fullbay is an industry-leading software solution for Heavy-Duty Repair shops – this cloud-based app is loaded with features that will let you leave the shop for a long-overdue vacation.Check out Fullbay’s free Ebook, How to start a mobile repair shop. The Ebook walks you through everything you need to know on starting a mobile repair shop.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
More Profitability, Less Work ft. Mary Kelly
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Mary Kelly, Event Leadership Economist, Productive Leaders. Mary shares with us advice on asking for testimonials, how to find quality employees, the importance of having a vision, and overall great tips on how a shop can be more profitable with less work.Resources:The Leaders Blind Spots Assessment5- Minute PlansDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest: Mary KellyEvent Leadership Economist, Productive [email protected] Sponsor:Lithia Motors, Inc. is one of the largest automotive group retailers in the United States and is among the fastest growing companies in the Fortune 500. Lithia offers a truly exceptional variety of used cars for sale. Lithia's used cars are known for quality, and you can find a safe used car and a reliable truck at Lithia dealers. Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Tackling the Technician Shortage ft. Jason Olinger
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Jason Olinger, Automotive Technician, Gwatney Chevrolet. Jason shares with us his insight on why there is a technician shortage, solutions to help fight the technician shortage, and more. Resources:Learn more about WrenchWay's Topic of the MonthFollow Jason on Tik TokDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Jason OlingerAutomotive Technician, Gwatney [email protected]:WheelTime Network consistently delivers your quality truck and coach repairs on time and on budget – minimizing delays and maximizing profit. The WheelTime Network is comprised of 16 independent Member companies and 152 service locations across the U.S. and Canada.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Shop Mindset ft. Kim Hickey
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week's episode of Beyond the Wrench, we are joined by Kim Hickey, Management Consultant & Coach, Automotive Training Institute. Kim shares with us how to change a shop's mindset, the struggle shops are facing to find technicians, the importance of establishing a process, and best practices to ensure your process is a success. Resources: Learn more about WrenchWay Top Shops.Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Kim HickeyManagement Consultant & Coach, Automotive Training [email protected] Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Technician Interview Tips ft. Garrick Weaver
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Garrick Weaver, Human Resources Director, Penn Power. Garrick shares with us interview tips for technicians, asking questions in an interview, and the importance of technician training/ development. Resources:Learn more about WrenchWay Reverse Job PostsDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Garrick WeaverHuman Resources Director, Penn Power [email protected] Sponsor:BusPatrol: Transforming pupil transportation by creating a system to sustain the safety of children as they travel to and from school. Our AI-Enabled Stop-Arm Camera School Bus Safety Program makes roads safer at no cost.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Marketing for Shops ft. Nick Adams
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Nick Adams, Managing Director, Dieselmatic Digital Inc. We discuss how shops can show they are unique, common marketing mistakes seen in shops, and best practices to improve a shop's marketing. Resources:Learn more about DieselmaticDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, [email protected] | 608.716.2122About Our Guest:Nick AdamsManaging Director, [email protected] Sponsor:Fullbay: Industry-leading software solution for Heavy-Duty Repair shops – this cloud-based app is loaded with features that will let you leave the shop for a long-overdue vacation.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok