Pints and Polishing Auto Detailing Podcast
Nick Walters and Marshall Hill
Updated 5 days agoWelcome to the most influential and listened to podcast for the Car Care Industry. We are the #community that brings you fresh perspectives, real talks, motivational encouragement and we probably will be drinking some fine fermentations while we do it...but if you want to watch live then join in for the live feed on Facebook.com/hypercleanstore . Grab A Pint And Enjoy 🍻
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Episodes (955)
How Much Are You Worth? Who Determines Your Pricing?
Welcome to the Community 🍻 Pub where we like to openly discuss topics in our industry and we sip on an ice cold beer while we do it...but what if the conversation begins to guide detailers to better their business practices? Now that is an exciting thing to listen to!! So grab yourself a pint and enjoy this discussion about knowing your worth or determining who is responsible for setting prices in our industry. Also if you're going to MTE 2022? Lets have a beer together and save 15% Off using code: Pints
$1.8 Million Dollar Detailing Business Only Offering $50 Details?
Marshall and Nick discuss the never ending pricing debate that seems to go on in the detailing world. Instead of having this conversation in the right and wrong way that seems to happen so often on other platforms we discuss it differently. The guys share a story about a detailing company was doing 1.8 million dollars per year only providing $50 mini details and no other service. This is a really fun episode and as always thank you for being a part of the community.
When The Weather Gets Cold Should You Lower Prices? How Do You Build Attention?
It’s getting cold should you lower your prices is a reasonable question. Marshall and the guys chop it up in this episode on a few different subjects. They talk about building attention for your business. What are the right ways to go about drawing attention to your business? The episode ends with the guys talking about progress. If you are having progress but just not as fast as you would like, how do you manage? Thank you for listening and as always thank you for being a part of the community.
"Just Run Your Business" catch phrase we digest on Community Pub
On this episode of the Community 🍻 Pub we have a Detailer who mentions he heard the catch phrase "just run your business," and we want to know what does that even mean...but what happens in this discussion is that we dive into who can be profitable at $150? Is there now a giant chasm forming in the industry between Solpreneures and people who build companies? Let's have some Community 🍻 and dive into all things detailer related!
Online Reviews What Do We Believe? Also, Buzzword After Buzzword After Buzzword Should Be A Red Flag!
Marshall and Nick talk many topics in this episode including thoughts about the online review world. Its a wild thing that a customer can just go online and leave a review because there is a chance they are not telling the truth. So should we as customers even read reviews? Nick and Marshall chop it up about that in this episode. We also talk about the buzzword culture that goes on in business. Just saying the same words over and over acting like its bringing huge value to the world. But is it really valuable for you or your business? This episode has tons of fun topics so we hope you enjoy and as always thank you for being a part of the community.
Marketing Your Detailing Business Around The Holidays and What Do To Use For Advertising
Marshall is joined by Greg and Shawn to discuss marketing. Holidays are a busy time for cleaning interiors because of road trips and traveling. We talk about how to market to sell more of those details during this season. What type of videos, photos, etc is the should be in the marketing plan for a detailer? The guys break it down in this episode. They also talk favorite road trips etc.... Hope you enjoy this episode and thank you for being a part of the community.
Soy Sauce On Sushi - Community Pub - Detailers Talk Food For Holidays
Welcome to the Community 🍻 Pub and to open talk discussions. In this episode, Detailers enjoy some beers and talk about what they like most....food!! Lol but yes in the middle of the holiday season we savor the fine foods and complain about soy sauce on sushi. The tab out question for this episode gives you the chance to talk through what meal would you eat forever and so chime in on the new hyperCLEAN Specialist Facebook Page!
Car Collection Discussion, Ford Bronco and Tire Shine Shortage. Why Join the hyperCLEAN Specialist Facebook Group?
Marshall and Nick discuss a ton of topics on todays episode. hyperCLEAN Specialist Facebook group is the place to be right now! Guys asking questions about lifts for their shop and we answer with our recommendation. A not so fun discussion about tire shine shortage that could hurt all of us in the industry. Ford Bronco is back and Nick shares his experience with the badlands edition he shared in the Facebook group. This is a really fun episode we thank you for listening and being a part of the community.
Do You Question Your Decisions?
It is really difficult to question the decisions you have made in your business. Marshall, Greg and Shawn discuss how to analyze your decisions when it comes to marketing, social media posts, and more. When you decide on a certain marketing plan are you analyzing the results or just letting it ride? Check out this episode and as always thank you for being a part of the community.
Beers In China - Smoking In Amsterdam - Community Pub
As a Car Care Specialist, you might not get a lot of time off and so when you take a trip it better be worth it. On this episode of the Community 🍻 Pub we talk through our favorite trips to take for adventure or relaxation. This is what it means to be in Community 🍻 so grab a pint and enjoy!
Polishing a Car With Only The Backing Plate!!! Wild Story Plus A Black Friday Discussion
A detailer shared a story of a really crazy customer phone call he received. A customer calls you and he's polished his truck with only the backing plate of a polisher what do you do? This is a wild story and one that you don't want to miss. Marshall and Nick talk about Black Friday deals and how they are going to handle the holiday. Enjoy the episode and thank you for being a part of the community.
How Do We Handle Price Shopping From Customers?
The dreaded price shopping customer! What are some things that we can do in our detailing business to prevent customers from price shopping? We can do some things in our marketing to prevent it as well. Marshall and Greg chop it up on this issue. How do we become a business that retains customers rather than always having to hunt new customers? The guys talk through how to become a more stable business through retaining customers.
Detailers Sound Off On Sema & IDA
What is it about Detailers and Beer that have them share their true thoughts and how does the IDA come into the discussion? This time around will the Community get stones thrown at us for having an open talk discussion but maybe those that openly discuss aren't concerned about the pebbles being tossed. So if you want to be involved with the discussion join in live every Wednesday night 7:30 Central Zoom ID 9188001188 Are you going to MTE? Want to be on stage recording with us? Use code Pints for 15% off MTE registration!
Can You Be A Chemical Distributor as a Detailer? Also, What Its Like When Business Ideas or Content Is Stolen From Your Business.
In this episode Marshall and Nick talk about what its like when people steal your business idea or your content as a brand. Its not an easy thing to discuss but the guys try and lay out what they have been experiencing for the last 18 months. Can you be a chemical distributor in your city as a detailer? Absolutely!!! Marshall and Nick discuss how to make money in chemicals as a detailer in a real way. We hope you enjoy this episode and thank you for being a part of the most listened to and influential community in detailing.
Why Attend a Trade Show? Recap Some Past SEMA Memories
This is our last SEMA episode for the week we promise! Marshall and Greg wanted to share some past SEMA memories and what we look forward to every year. The SEMA 2021 has come and gone so we want to give some advice on how to get the best out of these shows. What do trade shows look like in the future for our industry? We hope you enjoy this episode!
One Year Coatings - Package Names - Temp Ranges - Community 🍻 Pub
Here at the Pints & Polishing Podcast we encourage open dialogue discussion about what is happening in our industry. On the Community 🍻 Pub, Detailers from around the country hop on to share their experiences but what happens in this episode? Well we talk about all kinds of topics from package names to temperature ratings we should apply coatings in. So Grab A Pint & Enjoy!
SEMA 2021 Recap! How was the show this year? Where did detailing fit in at the show?
Marshall and Nick talk about the SEMA show this past week. In the buy and sell segment the guys share a way to treat a burn which Marshall learned first hand this weekend! Where does the detailing industry fit in at SEMA? Nick tells you what he saw at the show when it relates to the vendors of the detailing industry. Did you miss out by not being at the show this year? Marshall and Nick share their thoughts. Thank you for listening and being a part of the community.
Paint Correction - How Important Is The Pad - ScottyV Lake Country MFG
Picking out the right pad combination is vitally important and it greatly effects the amount of time being spent on the paint. But there are so many different pads on the market how do we determine which one is right for us? Therefore Marshall sits down with ScottyV from Lake Country MFG to talk all things pads!!! Grab A Pint And Enjoy!
Ceramic Coating Warranties, Are They Important To Your Business?
What a fun episode we have today! The question has been around detailing for a while now and its all about ceramic coating warranties. There are companies that choose to talk about warranties constantly but how does that help the car owner or the professional detailer? Dann and Eric from Owners Pride join Marshall and Nick to discuss coating warranties on this episode. Thank you for listening and being a part of the community.
What is Something You Love and What Drives You Nuts?
Marshall and Greg chop it up about things that they love and things that drive them crazy in detailing. Pulling from some of the big Facebook groups the guys discuss multiple topics. This is a very open minded thought provoking conversation and we hope that you enjoy!
Is Rinseless Washing Greatest Invention - Shortage Updates - Predictions On 2026
Welcome to the most influential podcast for the Car Care industry and welcome to the Community 🍻 Pub where we believe in open conversation. In this episode your going to hear of Specialists stepping out into new ventures but what's really on their mind about shortage, warranties and where we will be in the next five years. So make sure you grab a pint and enjoy 🍻
Matte Paint Care What Should We Know? Also, How Do You Handle A Customer Complaining About Your Work?
Matte paint care sounds very difficult if you listen to the wrong people but is it really that hard? Marshall and Nick start to unravel the matte paint systems and how to properly care for them. The guys also discuss how we all deal with a customer that is complaining about our work. Its never an easy conversation but can we use some tactics to help our business long term? This is a great episode to listen to and we would like to thank you for joining us as part of the community.
How Do We Reach Out to Customers Who Didn't Buy From Us?
The best business at following up is your local dentist as Greg explains in this podcast episode. How do we copy them and help us get appointments and clients? This is a great episode about adding value to potential clients which will help grow your business. There are a lot of opinions on the subject of reaching out to clients. We try and bring some clarity to this subject.
Fears Of Paint Correction With Lake Country MFG
When you hear the word paint correction...what comes to mind? Is is the anxiety of chasing a perfect finish or the amount of pain staking hours it takes to accomplish? There are fears that detailers have around paint correction and when we get Scott from Lake Country MFG into the Community 🍻 Pub they are exposed! What we love about this episode is Detailers getting real with what fears they have but also enjoying an open discussion while sipping on a pint! Make sure you grab a pint and enjoy this open discussion about detailing. Are you looking at going to MTE 2022? Use code PINTS for 15% off registration and we will see you on stage at MTE Orlando 🍻
The Relationship Between Customers and Business Will It Be Normal Again?
In this episode Marshall and Nick discuss the way the world has changed since the pandemic started. But they focus on the customer and the business in this episode. Will customers start to adjust their attitude toward businesses to insure a better relationship in the future? Or is it on the business to do whatever it takes to make the customer happy? With supply chain issues, many businesses have accepted the new world but it doesn't seem to have trickled down to the customer and their attitude toward businesses. Guys share what to say to customers when you are finished with a detail as well. As always we appreciate you listening and thank you for being a part of the community.