Pints and Polishing Auto Detailing Podcast
Nick Walters and Marshall Hill
Updated 5 days agoWelcome to the most influential and listened to podcast for the Car Care Industry. We are the #community that brings you fresh perspectives, real talks, motivational encouragement and we probably will be drinking some fine fermentations while we do it...but if you want to watch live then join in for the live feed on Facebook.com/hypercleanstore . Grab A Pint And Enjoy 🍻
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Episodes (955)
When Can We Have Open Talks In The Car Care Industry?
Welcome to the Pints & Polishing Podcast where we believe in open dialogue about what is happening in our industry. Marshall recently posted in groups and multiple people responded that they would come onto the the Community 🍻 Pub to talk through their opinions. Thank You David Fermani for being the only one that showed up to the Pub from the feed! We are very confused why some people post on Facebook groups but won't put their voice on an open dialogue discussion. In this episode, we explore what Car Care Specialist really want out of their business. So that you won't be confused on who has practical information for real life Car Care Specialist! Also a great announcement is that we are looking forward to MTE 2022 and hope that the few don't disturb the masses! But we don't see that happening again, so we welcome you to the MTE Community 🍻 Event happening after the expo closes on Friday!! The Community 🍻 Pub will be live so come join us for beer and great conversations!!!
What Do We Say When Someone Will Not Listen?
Marshall and Nick share a hilarious story about a customer wanting tint from someone who does not do tint! We think you will absolutely love this customer story that Nick shares with Marshall you got to check it out. Do you fight for work? Customers aren't always going to pay attention, so is the best idea just to blow them off? The guys chop it up about these issues on this episode. If you want your business to grow you are going to have to flip conversations with customers to make it profitable instead of losing the work. We hope you enjoy this episode and as always thank you for being a part of the community.
How To Sell Customers Through Your Website. How many chances do we get with a potential customer?
In this episode Marshall has Chris from Detailers Roadmap join the podcast to discuss websites. There is a ton of information out there about website building but how much of it is true? We think that is a question that many of us have run into over the years. Is the information that I am getting about my website accurate? We spend this episode diving into the realities of what your website should try and accomplish with potential customers. We thank Shawn and Greg for being on this episode as well. Thank you for listening and as always thank you for being a part of the community.
Ceramic Coating No Paint Correction w/ David Fermani
The industry is starting to feel the economic pinch and looking to break free from the mandates of big coating companies. The market is changing rapidly in the favor of entry level single layer coatings but who would put on a ceramic coating without doing a full paint correction. So in this episode we talk though the theory with David Fermani on the Community 🍻 Pub so you can get a better understanding of how you operate your business though these economic times.
Do You Need To Prime Your Pad Before You Start Correcting Paint? Also, bad customer experience what do you do?
The guys dive into the myth of priming pads before starting to compound or polish the paint. Where did this all start? Does it actually make your results worse? Tune In to hear what the guys have to say. What do you do when you have a bad customer experience? Marshall and Nick talk share some stories from customers of hyperCLEAN creating a fun part of the episode. Thank you for listening.
How to Handle Prospective Clients and How Do We Engage With Prospects After Initial Contact?
On this episode Marshall, Shawn, and Greg discuss how to handle prospects in your business. Not only how to make a first impression but how to continue the relationship after initial contact. Acting professional during the initial sales period and how do I close a deal without being overly aggression is a topic the guys tackle. This is an episode that really sheds light on how to deal with the sales process to help you close more deals and grow your business. As always thank you for listening and being a part of the community.
Single Girls Have The Dirtiest Cars?
What do you think? Do single girls have the dirtiest cars? We dive into that discussion on the Community 🍻 Pub and learn all about Brandon's wild college days. Here's an interesting point that was made during the thought...should we put person things on our social media business pages? Want to be apart of the episode then log into Zoom ID 9188001188 every Wednesday 7:30 Central.
Paint Correction and Sanding On Modern Clear Coated Cars. What Should I Do? With David Fermani
In this episode Marshall talks with Nick Walters and David Fermani about paint correction with modern clear coated vehicles. What is necessary and what are some of the trends that we are seeing in the industry? With all of the knowledge that we have should we be cutting paint down as low as we can for a perfect finish or should we be in the preservation business. This is an interesting topic in our industry but also a very ego driven topic. Are we looking out for the customers and the cars or are we more concerned with pictures for social media? We hope you enjoy this episode and as always thank you for being a part of the community.
Use Video To Document Your Day, The Key To Succeeding With Social Media
Marshall and Greg talk about how to succeed with social media. Making content constantly but what do I share, is that a question that you have? Simple answer, just document your day and what you are doing. Being on multiple platforms is also the key. If one of the platforms starts to die then your following starts to die so diversification is key to survival. This is a fun conversation we hope you enjoy it. Thank you for being a part of the community.
How Do I Charge Customers With Gas Prices Soaring and Now Chemical Costs Up 10-20%. What Does It Mean?
Marshall, Shawn, and Greg hop into a host of issues on todays podcast. What do you think about the SEMA mask mandate? How will it affect attendance? The guys chop it up on how rising chemical costs are going to effect the industry on a broad scale. Detailers will be hurt by the rising costs but how do you insulate yourself? Charging your customers and knowing your numbers becomes even more important. The guys talk P&L's and use it to have a budget. We hope you enjoy this episode and as always thank you for being a part of the community!
Knowing the Car Market Leads to Big Detailing Sales? What are the Next Steps For the Professional Detailing Industry?
This is a great episode where Marshall and Nick discuss the growing concerns that the chip shortage is going to go through 2024. How does knowing the car market help you sell more detailing to clients? Nick shares real life experience with selling customers based on the chip shortage. What is the next step for professional detailers? How does the industry become more professional? Marshall and Nick chop it up about this subject because of the huge reaction that we got last week. We hope you enjoy the episode and as always thank you for being a part of the community.
Buffing Out Scratches in PPF - Personal Time vs Biz Time
When do you separate personal time from business time? This is one of the main questions asked by Car Care Specialist daily. Those that clean cars full time and those that enjoy it part time are all curious. So welcome to the Community Pub where we have open dialogue around relevant topics. In this episode we have multiple ideas tossed in around to help you maximize your style. Can you buff scratches in PPF? We dive into that question and many more! Be apart of the live recording every Wednesday night 7:30 central Zoom ID 9188001188
How Does a Ceramic Coating Cure? Also, Do Customers Understand What a Detailer Does?
Marshall and Nick are back! Talking about Nick's new shop in Las Vegas and he shares the realities of his business. We also talk about the confusion customers experience not understanding what detailers do for their car. How do we overcome that confusion? Is it the biggest issue facing detailers? Then the age old debate about ceramic coating and how does it cure. Do I need to buy an IR Lamp? Its a confusing subject and the guys try to help clear up some of those questions you have. As always thank you for listening and thank you for being a part of the community.
How Does a Vehicle Make It 106 Years? Foam Cannon vs Waterless as well.
Shawn starts off this episode inside a 106 Year old car. Thats pretty damn cool if you ask us! But how does a car get to 106 years old? Luck? We think its a mixture of a lot of things but most of all you have to maintain the car to the best of your ability. Why is maintenance such an ugly word in our business? It seems that so many think they are above it and others think its required to run a full service detailing business. The guys dive into it a little heavier on todays episode. Foam Cannon vs Waterless washing what is the best way to wash a car and why? We hope you enjoy todays episode and as always thank you for being a part of the community.
Groups Getting Exposed & Billy Defends His Video
Welcome to the Community 🍻 Pub where we drink beer and talk about what is going on in the Car Care Industry! In this episode, Specialist from across the country hop on and talk about what they are seeing in the Facebook Groups and why there is a big shake up going on. Did you see the video from Billy? He makes a surprise appearance on the Community 🍻 Pub to explain why he make the video in Detailing For Money. You are going to want to grab a Pint & Enjoy!
How To Be More Efficient When Detailing a Car, Plus A Ceramic Coating Chat
On this episode Marshall, Shawn and Greg discuss how to save time when detailing. Time is a depleting resource for all of us and detailers can waste a lot of time when detailing a car. The guys try and help you save some precious time while detailing. Also the guys dive into ceramic coatings and many detailers are scared of ceramics and are missing out on that business. We hope you enjoy the episode and as always thank you for being a part of the community!
Joey Love Shares Secrets Of Facebook Groups
Have you ever wanted to know what really goes on behind the scenes of Facebook Groups? Joey Love who is a detailer out of Hawaii joins us on the Community 🍻 Pub to share what he has experienced as a moderator of Facebook Groups. Did you know people get paid in groups? Or did you think that everyone has the best interest of the industry? Grab A Pint And Enjoy This Episode!!
Reflection Artist Live W/ Marshall
Have you seen the progression of the Car Care Industry out of the past years? Multi layer coating brands previously pigeon holed some and now we are seeing a movement of 1, 2 and 3 year coatings being trusted more. Multi Layer Brands might have run their course as the entrepreneurs in the industry push their agendas of efficiency. In today's episode, Marshall gets to be the guest on the Reflection Artist Live Podcast with Justin Labato to discuss his journey into detailing and how he has seen the industry evolving. Grab A Pint And Enjoy 🍻
Breaking News!!! Industry Prices Increasing
Have you heard of the price increases starting to take effect? How will the industry handle a 10-20% increase? What is causing these massive price increases? In this episode, Nick and Marshall hop on IG Live to get out the info as quickly as possible!!
Correction Before Protection w/ Buff & Shine
Do you have to correct paint before you protect it? Why have multi level coating brands tried to force an agenda of correction before protection? In this Community 🍻 Pub episode we learn all about Buff & Shine Mfg from Julio, Justin and the Reflection Artist Team. We also dig into the real world of detailing and see what shop owners believe about correction before protection. Chime in on the Facebook video and let us know your thoughts...are multi level coating brands teaching another scam inside their trainings?
Just Because I Can Do Something Doesn't Mean I Should? Fun Discussion About Things In Car Care
Marshall and Nick discuss many topics in car care on this episode. Its a simple question, just because I can do something doesn't always mean I should do it. The guys discuss using your customers power or water. What about messaging your vendors at 1030pm on a Saturday? You can absolutely do that but should you? A lot of fun topics are discussed and the guys share their thoughts throughout the entire episode. As always thank you for listening and for being a part of the community.
What Should Detailers Be Doing If They Are New To The Industry? Should You Wax or Coat Cars?
This week Marshall, Greg, and Shawn discuss what new detailers should be doing as they get started in the industry. Greg shares some very bold and real opinions on detailing associations, detailing groups, and what you should avoid. But the guys also discuss how to get your business going when you don't have any customers. This is a wide ranging episode with a lot of great information. We hope you enjoy the episode and as always thank you for being a part of the community.
Are Detailers Doing Business The Same As Dealerships Now? Customer Confusion Around Ceramic Coating.
Marshall and Nick discuss the dealership and detailer operating their businesses in a very similar way. We have been bashing dealerships for years in our industry but are we falling in to the same traps as them now? Ceramic coatings have pushed some detailers to over promise on what they can deliver which, is very similar to what dealerships are doing with coatings as well. The guys chop it up today on these issues. Thank you for listening and as always we appreciate you being a part of the community.
Wax vs Sealant vs Ceramic Coatings? Maintenance Detailing vs Big Ticket Detailing what should you choose?
This is a great episode with guests Shawn from OrbisX and Greg from Mastersons car care. We talk about choosing wax, sealant, or ceramic coating as a detailer. Some thoughts shared in this episode might shock you when it comes to what choice they would make. We also discuss waterless washing and where technology fits into the growth of the industry. Finally we touch on maintenance vs big ticket detailing and which is the right path for most detailers. As always thank you for listening and being a part of the community!
Eco One Is HERE! Waterless and Rinseless Discussion. Plus, our decision on MTE Vegas
Eco One our long awaited product launch is finally here! The guys discuss their thought process on the product development and the infusion of SLIQ technology into the formula. Also, we share our thoughts on MTE Vegas and the decision of our company to not attend. Are trade shows a thing of the past with the changing landscape around corona virus? It's an interesting discussion! As always thank you for listening and continuing to be a part of the community.