349: The Agent Wave Is Coming
Automotive Diagnostic Podcast
Automotive Diagnostic Podcast Apr 26, 2026
349: The Agent Wave Is Coming

349: The Agent Wave Is Coming

Annotations will appear as you listen

0:00
77:30
349: The Agent Wave Is Coming
Company

L1 Automotive Training

L1 Automotive Training is a training resource for mechanics who want to learn diagnostic and programming skills. The episode mentions it as having lots of videos on the tools and steps used in real repairs.

Company

Keith Perkins

Keith Perkins is the person behind the training mentioned in the episode. The host says his videos helped them learn what tools and challenges come up when programming car computers.

Term

J2534

J2534 is a standard that lets a repair shop use a special programming device to talk to a car’s computer. It helps you update or reprogram modules using one common method instead of a brand-specific tool.

Term

module programming

Module programming means updating the car’s computer software. Mechanics do it when a module needs a fix, a replacement, or a software update to make the car run correctly.

Term

key and immobilizer

This is the process of making sure your key “matches” the car’s security system. If the immobilizer doesn’t recognize the key, the car may crank but won’t start.

Term

electrical diagnostics

Electrical diagnostics means finding problems in the car’s wiring and electrical signals. Instead of guessing, you test circuits and sensors to see where the fault is coming from.

Term

eProm work

“eProm work” is about changing or restoring data stored in a memory chip inside a car module. It’s usually a more specialized step when software or security information can’t be handled through normal reprogramming.

Term

drivability diagnostics

Drivability diagnostics is how you track down “how the car drives” problems—like stuttering, rough running, or not accelerating right. It uses scan tool readings plus real-world testing to find what’s actually wrong.

Concept

Open Claw

Open Claw is a software setup that helps an AI assistant do real work. It can connect the AI to tools (like email or files) and set it to run tasks on a schedule.

Concept

AI agent

An AI agent is like a digital helper that can do tasks for you. Instead of only answering questions, it can actually take actions—like writing something to a folder or sending an email.

Concept

LLM

An LLM is an AI model that’s good at understanding and writing language. By itself it mainly talks, but when it’s used inside an “agent,” it can also help carry out tasks.

Concept

scheduling

Scheduling means telling the AI to do something at a set time repeatedly. Like “every day at 5 o’clock, make this report and send it out.”

Concept

training it

The host emphasizes that these AI agents need training and feedback to behave safely and correctly. The “train an employee” analogy highlights iterative improvement—when the agent makes mistakes, it learns and improves future performance.

Part

ABS module

The ABS module is the computer that controls the anti-lock brakes. If you swap in a used one, it usually can’t just be plugged in—there are setup steps so it matches the vehicle.

Term

VCI

A VCI is the little device that connects your diagnostic laptop to the car so the software can communicate with the car’s computers. For programming jobs, you usually need the right VCI to make the connection work.

Term

VSP authorization

“VSP authorization” refers to an authorization step required by certain OEM or service platforms before performing programming or configuration. It’s often tied to security access, licensing, or proof that the shop is allowed to perform the procedure for that specific module/vehicle.

Term

two keys

Some programming jobs require having the car’s keys available—often more than one—so the car can verify you’re allowed to change settings. If you only have one key, the procedure may not complete.

Concept

VSP forms

They’re talking about required paperwork for the repair. Their system is set up so those forms get filled out automatically instead of relying on someone to remember every time.

Concept

voice message workflow

The speaker describes a workflow where they send a voice message after finishing a job, and an agent converts it into a properly formatted entry in the shop’s system. This is an example of automating documentation to reduce manual typing and speed up capture of repair details.

Concept

knowledge base

A knowledge base is like a shared “how-to” library for the shop. It stores what they learned from past repairs so future jobs are faster and more consistent.

Company

Otis

OTIS is Audi’s technician information system. It helps shops look up the correct steps and data for repairs on Audi vehicles.

Audi Q5
Car

Audi Q5

An Audi Q5 is a luxury SUV. They’re talking about working on a 2020 one, and the example is tied to fixing an ABS-related part.

Topic

AI at the drive-through

They’re talking about AI showing up in places like drive-through ordering. It’s an example of AI moving from apps into real-world interactions.

Concept

MapQuest directions without cell phone service

The segment contrasts relying on online navigation with having no cellular coverage. In automotive terms, it highlights why cars increasingly use offline navigation, GPS, and onboard maps so you can still route even when data service drops.

Concept

phone conked out for like an hour

They’re saying their phone stopped working for a while, and they didn’t know how they’d get where they needed to go. It’s a reminder that navigation should still work even if your phone has problems.

Concept

GPS

GPS is a navigation tool that uses satellites to figure out where you are. It can then tell you where to go next so you don’t have to rely only on memory or asking people.

Brand

Tom Tom

TomTom makes GPS navigation devices. The hosts are saying that when TomTom and similar products became popular, they started relying on GPS for driving.

Brand

Garmin

Garmin is a company that makes GPS navigation units. In this conversation, it’s brought up as an example of GPS becoming common when the hosts started driving.

Concept

turn-by-turn navigation

Turn-by-turn navigation means your GPS tells you the next step while you’re driving, like “turn left in 500 feet.” The hosts are talking about how that helps you get around, but also how learning directions yourself still matters.

Concept

AI chatbots

An AI chatbot is a program that talks like it understands you by generating responses. The concern mentioned is that AI systems might communicate in ways humans don’t fully control. If cars ever rely on similar systems, it raises questions about how safely they behave and communicate.

Concept

sandbox

A sandbox is like a fenced-off test area where software is kept from touching the real world. The point is to see whether it stays contained. For cars, the analogy is keeping vehicle computers separated so one problem doesn’t spread everywhere.

Concept

cybersecurity risks

Cybersecurity risk means someone could potentially break into a system or interfere with it. Since many cars now use computers and networks, hacking could cause problems or steal information. The more connected the car is, the more ways there are for attackers to try.

Concept

custom really niche software

They’re saying people can now make small, specialized computer tools for very specific tasks. Instead of a big company making one-size-fits-all software, a small group can build exactly what they need. For car work, that can help you avoid using the wrong data and save time.

Term

Nissan file

They’re talking about the right computer file for a Nissan car. Diagnostic/programming tools need the correct file so the car’s systems get updated correctly. If you use the wrong one, it may not work or could cause problems.

Concept

mobile programming business

They mean a business where someone uses a laptop and tools to update or program car computers, usually coming to the customer or working on-site. The key point is that having the right software files matters a lot. Small, specialized tools can save time and reduce mistakes.

Concept

rate of acceleration

Acceleration is how fast your speed increases. The “rate of acceleration” is how quickly that acceleration itself changes—like whether the car ramps up smoothly or feels like it surges suddenly.

Concept

models to continuously improve themselves

This refers to self-improving or continuously learning AI models that update based on new data. The key concern raised is feedback loops: as models change, their outputs can influence what data they see next, potentially accelerating errors or unintended behavior.

Concept

jobs are going to get displaced

They’re saying AI could replace some kinds of work, especially routine customer support. That doesn’t mean nobody works—more of the job may move to handling the tricky cases.

Concept

AI to analyze my phone calls and it rates them

This is software that listens to calls and judges them—like whether the customer was helped well. Companies use it to spot patterns and improve how they handle problems.

Term

CRM

CRM is the system a company uses to keep track of customers and what’s happening with their requests. It can also help automate follow-ups and organize information from calls.

Concept

AI versus human on the phone

The hosts contrast AI-assisted interactions with human customer service, noting that some people prefer a human when the situation is complex or requires flexibility beyond scripted protocols. In automotive service, this maps to when diagnostics and approvals need judgment, empathy, or negotiation.

Concept

AI coding

They’re talking about AI helping write computer code. The concern is that people may rely on AI-generated answers without double-checking the real problem on the car.

Concept

diagnostic misalignment (parts installed without solving the root cause)

They’re describing what happens when a shop installs parts, but the real problem isn’t actually fixed. If the diagnosis is wrong, you end up trying another part and still not getting results.

Term

spark plugs

Spark plugs create the spark that lights the fuel in each cylinder. If they’re worn or fouled, they can cause misfires. Replacing them is a common step when diagnosing ignition issues.

Term

misfire

A misfire is when the engine doesn’t “light” in one cylinder like it should. That can make the car run rough and can set warning codes. Fixing the root cause (often spark/ignition parts) is the goal.

Part

coil

A coil is what makes the strong electrical spark that lights the fuel in the engine. If a coil is bad, the engine can misfire. Replacing the right coil can clear the misfire problem.

Part

intake

The intake is the engine part that sends air to the cylinders. If something important (like a coil) is under the intake, you have to take more parts off to reach it.

Term

scope

A scope is a tool that lets a technician look at electrical signals. It helps confirm whether the ignition system is sending the right signals when the engine runs.

Concept

diagnostic assumptions from AI (GPT)

The host is saying that AI can suggest parts, but it can’t see your exact car. Real diagnosis usually means checking the codes and testing the system so you don’t replace the wrong parts.

Term

oxygen sensor code

An oxygen sensor code means the car’s computer thinks the oxygen sensor isn’t reading correctly (or isn’t heating properly). That can happen even if you fix the misfire, depending on the underlying cause.

Term

heater circuit code

Some oxygen sensors have a built-in heater so they warm up fast. A heater-circuit code means that heater isn’t working right, so the sensor can’t do its job properly.

Company

auto rescue tools

This is a sponsor name. They’re associated with tools for vehicle diagnostics/programming, which can be used when working on modern cars.

Company

Isaac Rodel

This is a sponsor mention. The host is talking about programming laptops and how to set them up for different car brands.

Term

key cutting equipment

Key cutting equipment makes the metal part of a replacement key. On many newer cars, you also have to program the key’s electronics so the car recognizes it.

Term

diagnostic equipment

Diagnostic equipment is the set of tools mechanics use to figure out what’s wrong. It can go beyond just reading a warning light and help test sensors, wiring, and electrical problems.

Term

scan tools

A scan tool is a device that plugs into your car and talks to its computer. It can show error codes and sometimes real-time sensor readings so a mechanic can find what’s wrong faster.

Concept

Chat GBT

They’re talking about using an AI chatbot to help with car problems. It can be good for general info, but it can also give wrong or unsafe answers when you need exact steps for a specific car.

Term

estimated ballpark range

The hosts mention using online estimates to predict repair costs, like what it might cost to change a starter. These ballpark ranges can help with budgeting, but real pricing depends on the exact vehicle, labor time, parts availability, and diagnostic findings.

Term

clone this module

“Cloning a module” means copying the car’s electronics data from one part to another. People do it so a replacement unit works like the original, but it has to be done correctly.

Term

mileage correction on clusters

Mileage correction on instrument clusters refers to changing the displayed odometer value stored in the cluster’s electronics. This is a sensitive area because it can be used for fraud, and many tools/approaches are restricted or require legitimate service context.

Concept

used module

A “used module” is a replacement electronics box taken from another car. Because it’s not new, the car often needs special setup so it can work properly and talk to the other systems.

Term

parking light

The parking light here is the light that’s staying on as a sign something isn’t right. They’re saying there’s a specific step after sensor calibration that makes the light go out.

Term

parking sensors

Parking sensors are the little sensors that help your car detect obstacles when you’re parking. Calibration is like “re-teaching” the system so it knows what’s normal after repairs or adjustments.

Term

fold the mirrors in and out

They’re saying you may have to move the mirrors in and out as part of the fix. It’s basically a quick “reset” or initialization step that tells the car to update the system.

Concept

tech tips / documented tech support for employees

The speaker describes building a searchable internal website with step-by-step tech tips, including module images, pinouts, and tool/button instructions. This is a practical knowledge-management concept in automotive diagnostics: reducing repeated questions and speeding up correct procedures.

BMW E39
Car

BMW E39

The BMW 5 Series is a mid-size luxury car. The podcast is referencing an older 5 Series generation (often called E39) and its electronic modules. When a module has to be replaced or updated, the car may need specific setup so everything communicates correctly.

Term

pinout

A pinout is a diagram that tells you which wire/terminal goes to what. It helps you connect to a car’s module correctly when you’re diagnosing or programming it.

Term

programming and diagnostics

Diagnostics means checking the car for stored problems. Programming means changing or updating the car’s electronic settings so the modules work correctly after repairs.

Term

ADOS

ADOS sounds like a specific diagnostic/programming tool or software the shop uses. The episode doesn’t fully explain what it stands for, so listeners may need to ask what system it refers to.

Term

blind spot indicator lights

These are the lights that warn you about cars in your blind spot. In this case, the speaker says the lights staying on until a certain speed can be normal behavior.

Term

tape measures

They’re using tape measures to take precise measurements. In car work, small measurement differences can matter a lot for fit and clearance.

Term

buck connectors

These are electrical connectors used to join two wires. Using the right type (and doing it correctly) helps prevent loose connections and electrical problems later.

Term

heat shrink

Heat shrink is a tube you put over a wire connection. When you heat it, it tightens up and helps protect the connection from moisture and short circuits.

Term

Bosch ECU part number

An ECU is the car’s computer that controls things like engine and emissions. A part number is like a model ID—using the right one helps you get the correct computer for that specific car.

Term

Stellantis module

Stellantis is a big group that owns several car brands. A module is one of the car’s computers/systems, and it may be tricky to connect to diagnostic tools the way you expect.

Term

calibration for this Chrysler module

“Calibration” refers to the stored settings and software parameters inside a vehicle module (often an ECU) that determine how it behaves. Chrysler modules can require specific calibration data to match the vehicle and the repair or diagnostic procedure being performed.

Concept

diagnostic information automation (reformatting docs at 2am)

The hosts describe automating repetitive diagnostic documentation tasks—turning raw notes into a consistent, professional format and running it across many documents. This kind of workflow automation reduces human error and saves technician time, especially when procedures must be repeated across vehicles.

BMW E90
Car

BMW E90

“E90” is a BMW 3 Series model generation. The speaker is talking about hacking or unlocking parts of the car’s electronics—often called modules—rather than normal repairs or diagnostics.

2020 Silverado
Car

2020 Silverado

A “2020 Silverado” is a Chevrolet pickup truck from 2020. The speaker is comparing how hard it is to access or copy the car’s electronic modules on different vehicles.

Term

unlock

“Unlocking” means getting access to a car’s electronic system so you can use or change something. It doesn’t always mean you can make an exact copy—sometimes you can only enable access.

Topic

cloning world progression

They’re mainly discussing whether progress in hacking/cloning car modules is slowing down. It’s about the “state of the tools” and how quickly new methods are showing up.

Concept

tooling is getting stagnant

They’re saying the software/tools people use to work around car security aren’t improving much right now. That can be because car makers keep fixing the weak spots faster than hackers can find new ones.

Concept

proprietary

“Proprietary” means the car maker keeps certain parts of the system private. The speaker is saying that even if you use AI, it may hit limits because the rules are locked down by the manufacturer.

Concept

local models

“Local models” means using AI that runs on your own computer instead of online. The speaker thinks that could help people experiment more freely with software ideas.

Concept

Kung Fu robots

“Kung Fu robots” refers to robots designed to perform human-like athletic or martial-arts movements. The speaker is pointing to real-world robotics progress—dynamic balance, motion planning, and control—rather than just static automation.

Concept

job displacement

Job displacement means some jobs might disappear or change because machines and AI can do the work instead. It doesn’t always mean everyone loses their job, but it can shift what kinds of work people are needed for.

Concept

The Matrix

The Matrix is a movie where machines control people and use them for energy. The point here is the speaker’s fear that future AI could treat humans like tools instead of partners.

Concept

human battery

A “human battery” is a scary idea from sci-fi where people are used to power machines. In this conversation, it’s just a dramatic way to say the speaker doesn’t want humans turned into something machines can use.

Concept

psychological study

They’re talking about a study that tries to explain why people turn out differently. It’s basically saying your early experiences shape how you handle problems later.

Concept

consequence

They’re saying that what you do leads to results. In cars, that means ignoring a small problem can turn into a bigger, more expensive one later.

Term

bike chain

They’re talking about a bike chain problem—something mechanical that can stop you from riding. The point is learning how to handle problems instead of waiting for help.

Term

flat

A “flat” usually means a tire with no usable air pressure, which forces you to either repair it or replace it. In diagnostics, the same idea applies: low pressure can cause handling and wear issues, and it’s often a symptom of a leak or damage.

Concept

iPads

They’re talking about students using iPads for school. The point is that using tablets changed how kids learn, and the speaker claims it may have affected reading and education.

Concept

durability tests, reliability tests

Car makers test parts to make sure they last and don’t fail too often. The point here is that the testing may rely too much on computer predictions instead of real-world hands-on testing, so problems can slip through.

Term

recalls

A recall is when a car company admits there’s a problem and fixes it for free. The hosts are saying recalls are happening a lot right now across many brands.

Term

transmissions

The transmission is what helps the car change gears so the engine can keep the right power for different speeds. If a shop is pulling transmissions a lot, it usually means there are recurring failures or issues that need repair.

Term

program a Nissan transmission

“Programming” a transmission typically refers to updating or configuring the transmission control module (TCM) with the correct software/calibration for the vehicle. The hosts describe doing this after a used-car department installed a transmission, implying that electronic calibration is critical for proper operation.

Toyota Highlander
Car

Toyota Highlander

They’re talking about Toyota Highlanders from 2016 to 2024 and saying there are transmission problems. If you’re shopping for one of these years, it’s a strong hint to check service history and look for known transmission-related fixes.

Company

National Highway Transportation Safety Authority

This is a U.S. government agency that keeps track of car safety problems and recalls. The hosts are using its recall rankings to argue that certain brands are having more issues than others.

Brand

Ford

They’re saying Ford was ranked as the most recalled brand in their list. That usually means more Ford vehicles had safety problems that required free repairs.

Brand

Hyundai

They’re listing Hyundai as one of the brands with lots of recalls. The point is that recall problems aren’t limited to just one company.

Brand

Honda

Honda is named as part of the tie for #5 most-recalled brand in the segment’s referenced ranking. The hosts use it to support their claim that recall issues are widespread across manufacturers.

Brand

Subaru

Subaru is included in a tie for #5 most-recalled brand in the hosts’ referenced list. The segment uses this to argue that multiple brands are seeing significant recall activity.

Brand

GM

GM (General Motors) is mentioned as part of the #5 tie in the hosts’ recall ranking. The hosts add a skeptical comment that GM may have learned to “hide” flaws, implying concerns about how issues are detected or reported.

Concept

plan obsolescence

Planned obsolescence means something is designed so it doesn’t last—or becomes too expensive to fix—so you have to replace it sooner. In cars, that can mean repairs that require taking apart a lot of the vehicle.

Jeep Wrangler
Car

Jeep Wrangler

The Jeep Wrangler is an SUV designed for off-road driving. The podcast is talking about the ABS system, which helps the wheels keep rolling during hard braking. If an ABS module is needed and new parts aren’t available, repairs may involve finding a compatible used module and making sure the car recognizes it.

Term

pull the trans

“Pull the trans” means taking the transmission out to reach something underneath it. That usually makes repairs much more expensive and complicated.

2017 Q7
Car

2017 Q7

They’re talking about a 2017 Audi Q7 that had an AC-related problem after a shop installed a part. The point is that the repair caused new issues that had to be diagnosed.

Part

high pressure sensor

The high pressure sensor is a sensor that tells the car how much refrigerant pressure the AC system has. If it’s wrong or broken, the AC may stop working and the car can show error codes.

Term

codes

“Codes” are error messages stored by the car when it detects a problem. If there are multiple codes, you usually fix the most likely root cause first so you don’t chase the wrong issue.

Term

compressor clutch

The compressor clutch is what turns the AC compressor on and off. If the car logs a code for it, it can mean the compressor isn’t being commanded correctly or can’t engage.

Term

pigtail was cut already

That pigtail is the plug-and-wire connection for the part. If someone cut it and just taped it back together, the connection can be unreliable and cause the A/C to act like it’s broken.

Term

dealer compressor

A dealer compressor is the A/C compressor sold through the car brand (OEM). It costs more, but it’s usually the correct part for that exact car, which can prevent repeat failures.

Term

two year warranty

A two-year warranty is used as justification for using higher-quality (dealer/OEM) parts. In diagnostics, warranty coverage matters because it shifts the risk of repeat failures back to the installer/supplier if the wrong part is used.

Term

ram 12 volts into a post with modulated compressor

They’re saying someone tested the compressor by just feeding it battery power. But modern A/C systems can be controlled electronically, so “powering it” doesn’t always prove it’s working the right way.

Term

cheap auto zone remand compressor

They’re talking about a rebuilt A/C compressor from AutoZone that costs less. The warning is that if the original problem wasn’t truly fixed, the replacement compressor may fail too.

Company

RockAuto

RockAuto is a website where you can buy car parts and see prices. They’re using it to show that real-world parts pricing can be different from what you hear online.

Concept

bidding on jobs

Instead of calling one shop and getting a quote, the idea is that multiple shops could compete for the job. Auto repairs are hard to price upfront because the problem can be different once the car is inspected.

Concept

pre-quote diagnosis time

The speaker describes a common diagnostic reality: shops often need time to inspect the vehicle before they can confidently quote. With cars, the “right” repair depends on what’s actually found, so a fixed quote without inspection can be misleading.

Part

rear control arm

A rear control arm is part of the suspension that locates the wheel and helps control movement and alignment. If it must be removed to access a fastener or bracket, it can increase labor time and may require replacement if bolts are seized or components are worn.

Hyundai Sonata
Car

Hyundai Sonata

The Hyundai Sonata is a common mid-size sedan, and the speaker uses it to illustrate how rust and access issues can change the repair plan. They mention removing suspension components to reach a bracket bolt, which can add labor time and may require additional parts.

Part

trailing arm

A trailing arm is a suspension piece that helps control how the rear wheel moves. If it’s rusty, taking it apart can be harder and may lead to more parts being replaced.

Term

torched out

“Torched out” means cutting or heating stuck parts with a torch to get them loose. It’s usually used when rust has made normal removal impossible.

Part

rotors

Rotors are the metal discs the brake pads press against to stop the car. If you’re replacing rotors, the shop often has to do more work when bolts or parts are stuck from rust.

Part

calipers

Brake calipers are the parts that squeeze the brake pads against the rotors to slow the car down. If the car is rusty, getting to everything can be harder than it sounds.

Concept

head under a rock

It means ignoring something important and hoping it won’t affect you. The point is that if you don’t pay attention to what’s changing, it can hit you suddenly and make things harder later.

Concept

tsunami freight train

“Tsunami freight train” is hyperbole for how fast a major disruption can spread and overwhelm people. For automotive listeners, it maps to sudden shifts like supply-chain constraints, parts shortages, or rapid changes in diagnostic/AI tooling that affect repair timelines and costs.

Company

NVIDIA

NVIDIA makes computer chips that are widely used for AI and fast data processing. When demand for those chips (or related hardware) spikes, prices and availability can ripple into other tech you might use for diagnostics.

Term

hard drive prices are through the roof

They mean the cost went way up. Even though it’s about computers, the takeaway is that shortages and demand can make tools and parts more expensive.

0:00
77:30