#431 - EV is coming to BHPH/LHPH: Are You Ready?
The Independent Dealer Podcast
The Independent Dealer Podcast May 14, 2026
#431 - EV is coming to BHPH/LHPH: Are You Ready?

#431 - EV is coming to BHPH/LHPH: Are You Ready?

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51:54
#431 - EV is coming to BHPH/LHPH: Are You Ready?
Concept

repo

A “repo” is short for repossession—when the car gets taken back because payments stop. The speaker is saying that if a car keeps breaking, it can lead to more repos even if it started out under warranty.

Term

failure rates

“Failure rates” means how frequently cars break or need big repairs. The speaker is saying that if a car model tends to break a lot, it can cause more problems for dealers who rely on keeping cars working and customers paying.

Term

transmissions

A transmission is the part that helps the car shift gears and send power to the wheels. The speaker is saying that major transmission problems are especially costly in their business model.

Concept

Buy Here Pay Here (BHPH)

Buy Here Pay Here is when the dealer sells the car and also handles the payments. This matters for EVs because dealers have to deal with repairs and resale if a customer can’t keep up with payments.

Tesla Model 3 long range
Car

Tesla Model 3 long range

The Tesla Model 3 is an all-electric car. “Long range” means it’s the version designed to go farther on a charge, and the speaker is using one as an example of an EV to sell.

Concept

EV space

“EV space” just means the electric-car world—how EVs are sold, financed, and supported. They’re talking about what that means for dealers who do BHPH and lease-based payments.

Concept

Lease Here Pay Here (LHPH)

Lease Here Pay Here is like a dealer-run payment plan, but instead of buying the car, the customer leases it. The hosts are discussing how that setup could apply to electric vehicles.

Concept

economics ... pay off

They’re talking about whether the business makes money in the long run. For EVs, that can be harder to predict, so dealers are trying to figure out when it becomes profitable.

Brand

Tesla's

Tesla is an electric-vehicle brand. The speaker is saying they’ve been moving their financing options toward Teslas.

Term

battery

In an electric car, the battery is what stores the electricity that powers the car. It’s also one of the most expensive parts, so it strongly affects cost and repairs.

Term

oil changes

Oil changes are something gas cars need to keep the engine running smoothly. EVs don’t have the same engine-oil system, so that specific maintenance doesn’t apply the same way.

Term

O2 sensors

O2 sensors (oxygen sensors) measure oxygen in a vehicle’s exhaust to help the engine’s fuel system run efficiently and meet emissions requirements. The transcript uses them as an example of components that are common on gas cars but not part of the same way on EVs.

Term

charging

Charging is how you refill an EV’s battery. If there aren’t convenient charging options nearby, it can make EVs harder to live with.

Concept

early adoption

Early adoption means EVs are still new to most people and businesses. In that stage, charging access and dealer know-how may not be fully ready yet.

Term

financing

Financing is the loan or payment plan used to buy a car. The hosts are asking whether dealers are able to finance EVs yet.

Concept

cost of ownership

Cost of ownership means what it really costs to have and use a car over time, not just the purchase price. For EVs, that includes things like charging and repairs.

Concept

deal structure

Deal structure is how the sale is set up financially—like the payment plan and terms. The speaker is saying dealers may need different setups for EVs to make the numbers work.

Concept

EVs coming off lease

Leases have an end date. When lots of EV leases end around the same time, those cars get sold into auctions and used lots, which can affect prices.

Concept

off-lease EV supply

The “supply” of off-lease EVs refers to how many returned lease vehicles are available for resale. In auction/wholesale terms, higher supply can increase inventory volume and shift pricing dynamics even if demand stays similar.

Term

auction

An auction is where dealers bid on cars to buy them for resale. If more EVs show up and prices move, it’s a sign the market is changing.

Company

Mannheim

Mannheim is a big place where dealers buy and sell cars in the wholesale market. If they’re seeing record EV sales, it means lots of EVs are moving through dealer auctions.

Tesla Model 3S
Car

Tesla Model 3S

The Tesla Model S is an electric sedan, meaning it runs on electricity instead of gasoline. It’s a higher-end Tesla model, and people often discuss it when they’re talking about how Tesla’s pricing and buying options affect what buyers choose.

Tesla Model Y
Car

Tesla Model Y

The Tesla Model Y is a very common EV. They’re watching its used prices to see how the market is moving.

Term

ED rebate

A rebate is money back (or a discount) from a program. If it’s ending, EV prices can change because fewer people are shopping for the deal.

Concept

fake inflation

They’re saying some price increases might be caused by temporary incentives, not because the cars are truly worth more long-term. Different model years can be affected differently.

Concept

subprime

Subprime usually means people with lower credit scores. If more buyers need subprime financing, the cheaper cars they shop for can get more expensive.

Concept

wholesale pricing

Wholesale price is the price dealers pay before they sell the car to you. If wholesale EV prices jump, retail prices and dealer margins often get affected too.

Term

EV rebate

An EV rebate is money back (or a discount) from the government to help you buy an electric car. When it’s available, more people want EVs, and when it goes away, demand can drop.

Toyota Tundra
Car

Toyota Tundra

The Toyota Tundra is a large pickup truck. They’re using it as an example of what people might trade in when switching to an EV like a Tesla.

Concept

off-lease projections

Off-lease projections are predictions about how many cars will come back from leases in the future. Dealers use that to plan what cars they’ll have to buy and sell.

Model Tesla Laid
Car

Model Tesla Laid

The Model S is a Tesla electric car. When people talk about Tesla pushing leasing instead of buying, they’re usually referring to how cars like the Model S were offered to customers and how that can affect what happens to the car’s value later.

Concept

autonomous EVs

“Autonomous EVs” means electric cars designed to drive themselves. The hosts are saying Tesla once planned around that idea, which could affect how leases and returns work.

Term

lease buyout

A lease buyout means you can pay a set price to take ownership of the car instead of turning it back in. It affects what happens to the car at the end of the lease.

Term

residual

The residual is the expected value of the car at the end of the lease. It helps set the price you’d pay if you want to buy the car instead of returning it.

Concept

run the note

“Run the note” means the buyer keeps making the payments on time. They’re using it to judge which EVs are likely to work out financially for their customers.

Term

drivability

Drivability is how easy and comfortable a car feels to drive in real life. They’re saying some EVs are better in that day-to-day sense.

Term

degradation

Here, “degradation” means the battery doesn’t work as well as it used to. They say heat/cold and older cooling designs can make it happen faster.

Term

advanced cooling systems

Advanced cooling systems help keep the battery at the right temperature. The speaker says cars with better cooling tend to lose battery health more slowly.

Term

overcharge

Overcharge means charging the battery too far. The speaker suggests that early charging behavior could stress the battery and cause it to fail sooner.

Term

superchargers

Superchargers are fast EV charging stations. They can charge quickly, but the car may slow down charging to help protect the battery.

Concept

over-the-air software updates

Over-the-air updates are software changes the car can download by itself. Here, the idea is that the car can be updated to charge more gently to help protect the battery.

Company

Buckeye Risk Services

Buckeye Risk Services is a company the host promotes as a source for insurance and reinsurance help for dealers. The host says it can help dealers manage coverage more directly.

Term

warranties and service contracts

A warranty is coverage for repairs under the manufacturer’s terms, while a service contract is typically an aftermarket agreement that pays for certain repairs for a set period. Dealers often use these products to manage risk and improve customer financing/approval odds.

Term

gap

GAP coverage helps if your car is totaled and the insurance payout doesn’t cover what you still owe. It covers the “gap” between the two amounts.

Term

remans

“Remans” means rebuilt replacement parts. Instead of buying a brand-new part, you get one that’s been taken apart, fixed, and put back together to work like new.

Term

pit stop

A pit stop is a quick service moment in racing. They’re using it as a comparison for how EV service might work—like swapping the battery quickly at a shop.

Term

coolants

Coolants are fluids that keep parts from overheating. Here, they’re saying you have to disconnect the cooling system when swapping the EV battery pack.

Concept

warranty

Warranty is the manufacturer’s promise to pay for certain repairs for a period of time. They’re saying that when a car is under warranty, some repairs may have to be done through the official dealer or manufacturer.

Term

independent shops

Independent shops are regular repair garages that aren’t the car brand’s own dealership. The host is saying some Tesla work is still possible, but certain parts may be restricted.

Kia Soul
Car

Kia Soul

The Kia Soul is a small crossover, and there’s also an electric version of it. When people mention the first electric versions, they’re usually talking about how the early EV models handled charging and battery use for everyday driving.

Term

motor

In an EV, the motor is what actually makes the car move using electricity. The hosts are saying early EVs often put that motor where the gas engine would normally go.

Term

fuel tank

A fuel tank is where a gas car stores its gasoline. They’re comparing that to where early EVs put the battery instead.

Term

recondition batteries

Reconditioning batteries means fixing or rebuilding an EV battery so it can keep working. The hosts are saying more companies will offer this as more EVs reach the point where repairs are needed.

Term

reman third party parts

“Reman” means a part is rebuilt instead of brand-new. The hosts are saying that for EVs, rebuilt parts from third parties will become more available as more cars need them.

Company

Dorman

Dorman is a company that sells replacement parts after the car is already on the road. The point here is that they’re more likely to make EV parts once there are enough customers asking for them.

Term

electrocute

“Electrocute” means getting killed or seriously hurt by electricity. The hosts are saying some repair shops were scared to work on EVs at first because of the high-voltage systems.

Term

full charge rate

Full charge rate is basically how much energy the battery can store when it’s fully charged. If that number drops over time, the battery isn’t holding as much as it used to.

Term

cooling system components

EVs need cooling for the battery. If the battery runs too hot, it can wear out faster. The speaker says newer Model 3s added cooling parts that help the battery last better.

Term

standard range models

Standard range means the car’s battery is smaller than the long-range version. The speaker’s point is that newer standard-range batteries can still end up giving more usable range than older long-range cars because they wear out less.

Term

long range car

A long range EV variant is designed with a larger battery capacity to maximize initial driving distance. The host emphasizes that even if a long-range car starts with higher full-charge miles, it can lose range faster if its battery pack degrades more than later-generation packs.

Term

full charge miles

Full charge miles are how many miles the EV is estimated to drive on a full battery. The speaker is saying older cars may start with a lot of range, but that number can drop as the battery degrades.

Term

third party companies

Third party companies are outside businesses that provide services related to the EV battery. The speaker is saying dealers can’t just rely on them without understanding what’s being offered.

Term

kilowatt hour

A kilowatt-hour (kWh) is a measure of how much energy is stored in the battery. If the car reports a certain kWh absorbed, that’s basically how much usable energy the battery can still take in.

Term

EPA number

The EPA number is the government’s standardized estimate of how far an EV should go on a full charge. Real driving can be different, depending on weather and how you drive.

Toyota Prius
Car

Toyota Prius

The Toyota Prius is a car that uses both a gasoline engine and an electric motor. It has a battery that helps it save fuel, and over the years some owners may need battery-related repairs or replacements.

Term

cells

Cells are the individual battery units inside the battery pack. The host is saying some repairs replace only the bad cells instead of replacing the whole battery.

Term

EV tax credit

An EV tax credit is a government discount that can lower the price of certain electric vehicles. The host mentions it to explain why they had a lot of those cars in their inventory.

Term

EVs that are over a 100000 miles

They’re talking about EVs with very high mileage, where battery issues are more likely to show up. That’s important because warranty coverage may change once the original warranty ends.

Company

Blitz

Blitz is a software company the host recommends for dealerships. It’s meant to help with payments and dealer business data, and the host says it uses AI to make that information easier to use.

Term

state of charge

State of charge (SoC) is the percentage of energy stored in an EV battery at a given moment. The host’s “equation” uses the car’s current displayed range and the percentage of charge to infer what the battery’s full-charge range would be.

Term

BS054 screen of death

“BS054 screen of death” is a nickname for a Tesla warning screen indicating a serious battery charging problem. The host uses it as an example of the kind of alert that may appear when the battery isn’t charging anymore.

Topic

EV service center experience and how to respond

They’re talking about what to do if your EV’s service experience is bad. The advice is to try a different service advisor first, and if it’s still bad, consider a different service center.

Concept

OEMs not touching EVs

They’re saying some car makers (OEMs) may not be willing or able to service certain EVs in your area. So you might need to find a different shop that can actually work on EVs.

Brand

Ford

Ford is a big car brand with lots of dealerships. This segment is saying some Ford dealers weren’t ready to service EVs at first, so they had to send cars to another place instead.

Brand

Hyundai

Hyundai is an automaker that sells EVs through its dealer network, so dealers are expected to support EV service as well as sales. The discussion highlights a gap where some OEMs (including Hyundai) hadn’t fully equipped dealers to service EVs.

Brand

Fisker

Fisker is an EV brand. The hosts mention it to make a point that if there aren’t nearby repair options, owning one can be more stressful—especially in rural areas.

Brand

Rivian

Rivian is an EV brand. They’re using it as an example of how owning some EVs can be harder if there aren’t nearby repair shops that can work on them.

Term

major components

“Major components” means the big, expensive parts of the car. The hosts are saying that when something major like the battery is involved, you may need to send the EV to the manufacturer for the fix.

Term

transport

Here, “transport” means getting the car to a repair shop—usually by tow or shipping—because the local shop can’t handle that specific repair. It’s mentioned to show how rural owners can face extra cost and hassle.

Term

suspension parts

Suspension parts are what help the car ride smoothly and keep the tires planted on the road. They’re saying battery problems are the bigger headache, while some suspension repairs may be covered by warranty.

Term

EV maintenance

EV maintenance just means the upkeep you do on an electric car. Because there’s no gas engine, you usually spend less time on engine-related maintenance and more on things like tires and suspension.

Term

ICE vehicle

ICE vehicle means a normal gas or diesel car with an engine that burns fuel. They’re comparing EV upkeep to what you’d expect on those cars.

Term

tire inside

Checking the inside of the tire matters because that’s where alignment problems often cause uneven wear. A tire can look fine on the outside but still be worn out on the inside.

Term

bad alignments

Bad alignment means the wheels are pointed slightly wrong. That can make your tires wear unevenly, even if the tire looks okay from one side.

Term

low range

Low range means the EV can only drive a shorter distance before it needs charging. If you can’t charge at home, that can force you to stop for charging more often.

Term

charge fatigue

Charge fatigue is when charging becomes annoying because you have to stop too often. If you can’t charge at home, that can make an EV feel like more work than it’s worth.

Term

lithium ion technology

Lithium-ion technology is the type of battery most electric cars use. The speaker is saying newer battery versions may tolerate frequent fast charging better than older ones.

Term

fuel per mile

“Fuel per mile” means how much it costs to drive a mile. With EVs, you figure it out from electricity charging cost and how far the car goes on a charge.

Term

frame damage

Frame damage means the car’s main structure got hit, not just the outside. That kind of damage can be hard to fix safely, so it often leads to the car being judged more severely after a crash.

Concept

total out

“Total out” means the car is considered a total loss after a crash. If the damage is too expensive or risky to fix—especially on EVs—it may be written off instead of repaired.

Concept

unibody cars

A unibody car has its body and frame built as one unit. In crashes, that structure can get bent or weakened, and fixing it the wrong way can be a big problem.

Term

CPI

CPI is a kind of insurance/coverage plan dealers buy. It matters because some cars are more likely to be written off after an accident, so the coverage cost should match that risk.

Term

autopilot

Autopilot is a set of help features in a Tesla that can take over some driving tasks. Even if the car can do it, the driver still has to choose to use it and stay aware.

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