Glossary / General

independent shops

8 Episode Mentions

Too Afraid to Ask

Independent shops are car repair places that are not connected to any car brand. They can fix many types of cars and might charge less than dealerships.

Technical Definition

Independent shops are automotive repair facilities that are not affiliated with any specific car manufacturer or dealership. They can offer a variety of services and may have technicians with diverse expertise, often at a lower cost than dealership services.

Hear It Discussed

"Is there anything specific you're doing to like get that customer back from the independent shops and retaining them for life? Again, so our CPRO count is up, our CP gross is up to be fair."
Fixed Ops Friday w/ Ruffolo, Norris, and Stephens | Daily Dealer Live Car Dealership Guy Podcast 48:24

"they've been leaking those customers to the independent shops over the years. [1093.9s] They've just been handing that business away by not paying attention to how"
July 10, 2026 | Cox Auto’s Erin Keating on the real affordability story; VW to cut half its lineup Automotive News Daily Drive 18:10

"There's about five independent shops for BMWs in Las Vegas. I'm friends with the owners of all of them."
S2 Ep40: AMERICA SPECIAL: Buying A Crew Car, Alex Got Lucky & Tom’s Crazy Idea! The AutoAlex Podcast 14:22