BEST AND WORST CAR BUYING TIPS w/ TOMI FROM DELIVRD
About this episode
Negotiation and timing take center stage as Tomi from Delivrd breaks down the best and worst car-buying advice. They challenge outdated “show up and act serious” tactics, recommend staying analytical, using MSRP as a baseline, and leveraging dealer competition. Tomi explains how customer-advocacy changes the process—teams negotiate across markets, then present only the offers that matter, with paperwork pre-printed and bids visible in real time. They also discuss incentive-driven conflicts and why walking away can be powerful.
trademark
"addressing the situation she explained that as a trademark owner she is legally required to protect her brand and prevent consumer confusion"
A trademark is a legal way to protect a brand name or logo. It helps people know who made a product, and it can be used to stop other companies from using something confusingly similar.
A trademark is a legally protected brand identifier (like a name, logo, or slogan) that helps consumers recognize the source of goods or services. In this segment, the speaker argues that the trademark owner must prevent consumer confusion by stopping others from using similar branding.
consumer confusion
"prevent consumer confusion that's fair that's fair community response"
Consumer confusion means people might think two products are connected or made by the same company. Trademark law often focuses on preventing that kind of mix-up.
Consumer confusion is the legal standard often used in trademark disputes: if consumers might reasonably believe two products come from the same source, the trademark owner may have grounds to act. The speaker ties this directly to the requirement to protect a brand.
intellectual property theft
"community has widely supported girk's claims of intellectual property theft"
Intellectual property theft means someone is using or copying something that’s legally protected, like a brand or creative work, without permission.
Intellectual property (IP) theft is the unauthorized use or copying of protected creations—like trademarks, copyrights, or patented inventions. Here, the discussion frames the dispute as a potential misuse of protected branding rather than a purely marketing disagreement.
category specific
"the trademarks are category specific girk's is for clothing making it potentially complex to pursue legal action"
Trademark protection usually depends on what kind of product or service you’re talking about. A brand protected for clothing might not automatically cover other categories like hair products.
Trademark rights are often limited by “classes” or categories of goods and services. The segment notes that a trademark for clothing doesn’t automatically give the owner control over unrelated products like hair care or car-related services.
negotiation
"stay at home go test drive the car make sure you like it but when you negotiate stay at home and make it all analytical make sure the numbers line up"
Negotiation is the part where you and the dealer discuss the final price and deal details. The point they’re making is to stay logical and make sure it fits your budget.
Negotiation in car buying is the back-and-forth between the buyer and dealer over the final deal price and terms. The hosts’ advice is to keep the process analytical—focusing on affordability and the numbers—rather than letting emotion drive the outcome.
preemptive numbers
"you really shouldn't even start the process until you're ready to buy a thousand oh my gosh the amount of people that will try to go to number it is"
“Preemptive numbers” means looking at payment/price estimates before you’re truly ready to buy. The risk is you might get pressured into a decision that doesn’t really fit your situation yet.
“Preemptive numbers” here means trying to estimate affordability or pricing before you’re actually ready to buy. The hosts argue this can lead to chasing a deal or negotiating too early, increasing the chance of an impulsive purchase.
MSRP
"i always say look at the msrp take seven to ten percent off that's roughly where you're going to be"
MSRP is the price listed on the car’s window sticker by the manufacturer. Dealers may sell for more or less than that number, so it’s mainly a reference point for what you might pay.
MSRP (Manufacturer’s Suggested Retail Price) is the sticker price a carmaker publishes for a specific vehicle and trim. It’s often used as a starting point for negotiations, but the final price can be higher or lower depending on incentives and dealer pricing.
buyers remorse
"or you get sold and then you make a bad decision before you're ready and like buyers remorse is the topic that i that i feel really passionately about"
Buyer’s remorse is regret after you buy a car. It usually happens when you didn’t think it through enough, and then later you realize it wasn’t the right choice for your life or budget.
Buyer’s remorse is the regret you feel after purchasing something, especially when the decision was rushed or driven by emotion. In car buying, it often shows up when the buyer realizes the vehicle doesn’t fit their needs or budget after the deal is done.
upside down
"in three years realize it's not the right car and then you know maybe they're upside down or maybe they you know have to lower their payment"
“Upside down” means you owe more money on the loan than the car is worth. If you need to sell or change cars later, that can put you in a tough spot financially.
Being “upside down” on a car loan means you owe more on the financing than the car is worth. It can happen when the purchase price is too high, the trade-in value is low, or the car depreciates quickly—leaving the buyer with limited flexibility later.
pre-purchase inspection
"like i tell people like forget the pre and plan plop plop bleh forget the pre plan path like go"
A pre-purchase inspection is when a mechanic checks a used car before you buy it. It helps you avoid buying something with problems you can’t see right away.
A pre-purchase inspection (PPI) is a check done before buying a used car—often by an independent mechanic—to uncover hidden problems. The advice in this segment is to skip overthinking the process and focus on practical steps like testing the car in real conditions.
competition
"what do you think the consumer's power is in today's market to get the best deal is competition what do you think the consumer's power is in today's market to get the best deal is competition"
“Competition” here means getting quotes from more than one dealer. When dealers think you’ll buy elsewhere, they’re more likely to offer a better price.
In car buying, “competition” means using offers from multiple dealers to pressure each one to improve their deal. The idea is that dealers are more willing to discount when they believe you have a serious alternative lined up.
final price
"was willing to do eight percent and everything switches everything they just told me about this was their final price was like well if you show me that number we'll beat it"
“Final price” means the total amount you’ll pay at the end of the deal. The tip is to make sure that number is the real all-in total—not just a starting point.
“Final price” is the total amount you’ll pay for the car after negotiation, including the dealer’s negotiated numbers. In practice, shoppers should confirm what’s included (fees, add-ons, taxes) so the “final” number is truly all-in.
tire kicker
"like no like let them know the worst thing you want to be is a tire kicker like let them know how serious of a buyer you are"
A “tire kicker” is someone who looks around and seems interested, but probably won’t buy. The advice here is to show you’re serious so the dealer takes you more seriously.
A “tire kicker” is a shopper who acts interested but isn’t truly committed to buying. In car sales, salespeople may treat tire kickers as low-priority because they expect little chance of a sale.
car salesman
"because the gallup poll has rated car salesman rated at seven percent people trust a car salesman"
A car salesman is the person at a dealership who helps you buy a car. This episode is talking about whether customers can trust them, especially when pay is tied to making more money on the deal.
“Car salesman” here refers to the dealership sales role whose trustworthiness is being discussed. The segment uses it to frame how incentive structures (like commission tied to profit) can affect whether customers feel they’re being advised fairly.
gross profit
"one of the things that i've really honed down on is right now the majority of car salesmen are paid off gross profit basically the more money you spend and the more money they make"
Gross profit is basically the dealership’s profit from selling the car. If a salesperson gets paid based on that profit, they may be pushed to steer you toward pricier deals.
Gross profit is the money a business makes after subtracting the direct costs of selling a product—here, the profit tied to the car deal. In sales, “paid off gross profit” means the salesperson’s pay is linked to how much profit the dealership makes on your purchase.
divided interest
"so they always have a divided interest so it's really hard to trust somebody that has your best interest at heart"
A divided interest means the salesperson might benefit from you spending more, even if that’s not what you want. It can make it harder to trust that they’re always looking out for you.
A divided interest is a conflict of incentives: the person advising you may benefit financially from outcomes that aren’t best for you. In car buying, if the salesperson earns more when the deal is larger, their incentives can conflict with getting you the best price and fit.
commission sales
"i've been telling the car industry since day one i think getting rid of commission sales and paying people a really good salary would go a long way"
Commission sales means the salesperson gets paid more when they sell a car (often more when the deal is bigger). That can create pressure to push you toward a more expensive option.
Commission sales means salespeople are paid a percentage (or otherwise variable pay) based on the deals they close. The host argues this can encourage upselling or steering because the salesperson’s income rises with the sale price, not necessarily with the customer’s best deal.
third party
"so that's why you have the third party which is the manager and that is a sales tactic itself but 1000% you need to get them up because the car salesman can actually make a decision they can't actually do what they need to"
At a car dealership, the “third party” usually means the manager. The manager can approve discounts or deal changes that the salesperson can’t, so it can change what price you end up with.
In a dealership context, the “third party” is typically the sales manager who can approve deals, discounts, or exceptions that the salesperson can’t. It’s a common sales process step that can affect how much leverage you have during negotiations.
walk away
"like you know i don't want to play the back and forth this is the offer take it or leave it and don't be afraid to walk away"
“Walk away” means you’re willing to leave the dealership if they won’t meet your price. It’s a way to show you’re serious and not stuck negotiating forever.
“Walk away” is a negotiation tactic: you refuse to keep negotiating if the deal doesn’t meet your offer. In car buying, it signals you’re prepared to leave without purchasing, which can pressure the dealer to improve the terms.
Mazda Cx90
"tell me what car do you drive i have two so i have a mazda cx 90 um and a premium plus turbo which is our daily driver"
The Mazda CX-90 is a larger Mazda SUV with three rows of seats. Here, it’s mentioned as one of the cars the speaker owns and uses for daily life.
The Mazda CX-90 is a three-row SUV positioned as a family hauler with a focus on comfort and value. In this segment, it’s mentioned as one of the speaker’s Mazdas, and it’s contrasted with another Mazda purchase decision.
Mazda Cx70
"i bought the cx 70 and i don't know about you guys i thought it was going to be a good idea and then i realized that it was just a stupid car"
The Mazda CX-70 is a Mazda SUV. In this segment, the speaker explains they thought it would be a good idea, but they ended up not liking it because it didn’t feel worth the cost.
The Mazda CX-70 is a newer Mazda SUV variant aimed at buyers who want a more upscale feel than smaller crossovers. The speaker says they bought it expecting it to make sense, but ended up feeling it didn’t justify the price—especially compared to having a third row.
0% 1.9
"but you get crazy incentive 0% 1.9 most awarded by the iahs mazda"
“0%” and “1.9” are interest rates on the loan to buy the car. A lower rate means you usually pay less money overall.
“0%” and “1.9” refer to financing interest rates offered by the manufacturer or lender. Lower rates can dramatically reduce the total cost of borrowing, so they’re a major part of car-buying incentives.
IAHS
"but you get crazy incentive 0% 1.9 most awarded by the iahs mazda"
IAHS appears to be an award/recognition acronym tied to automotive industry safety or quality. In this context, it’s used to support the claim that Mazda incentives are “most awarded,” but the exact organization isn’t spelled out in the transcript.
bmw m5
"okay bmw m5 that's so fun you know i sold bmws oh i didn't know that yeah that's what i sold it"
The BMW M5 is a powerful, sporty version of the BMW 5 Series. People like it because it can be comfortable for normal driving but still feels fast and exciting.
The BMW M5 is a high-performance version of the 5 Series, built by BMW’s M division. It’s known for blending everyday usability with serious performance, which is why it often comes up in “date night” or enthusiast-car conversations.
car buying experience
"[3374.6s] tell me tell us a little bit just quickly about like the delivered experience like kind of and [3379.1s] i think we should just put it out there i'm gonna kind of put you on the spot i do see a world where"
They’re talking about a car-buying service that tries to make the whole process easier. Instead of you doing everything at a dealership, a team helps line up the deal and options so you don’t feel pressured.
The host is describing a service model that tries to improve the car-buying process end-to-end, not just the vehicle. It’s focused on how the deal is structured (consultation, financing/leasing setup, and negotiation) so the buyer feels guided rather than pressured.
financing
"[3430.7s] asking what kind of distance you're willing to travel we're not really talking about the car [3434.9s] itself but really talking about the delivered process making sure financing leasing making sure"
Financing means getting a loan to pay for the car. The dealership or service helps set up the loan terms so you can buy the vehicle.
Financing is how you pay for a car using borrowed money, typically through a lender. In a car-buying context, it usually means arranging an auto loan and confirming the terms before you finalize the purchase.
leasing
"[3434.9s] itself but really talking about the delivered process making sure financing leasing making sure [3439.4s] that all of our ducks are in a row after that we have an entire team of strategists"
Leasing is like renting a car for a few years with monthly payments. You usually don’t own it at the end unless you choose a buyout option.
Leasing is a way to use a car for a set period by paying for its depreciation and fees rather than buying it outright. In car-buying services, “making sure financing leasing” means they help structure the buyer’s chosen payment method before negotiation and paperwork.
market as a whole
"[3439.4s] that all of our ducks in a row after that we have an entire team of strategists that go through [3444.0s] and look at the market as a whole decide what makes the most sense for you"
They mean they don’t just look at one store’s price. They use wider pricing information to figure out what deal makes the most sense.
“Looking at the market as a whole” means using broader pricing/availability information rather than relying on one dealership’s offer. In practice, it’s about using aggregated data to decide what deal strategy is most likely to work for the buyer.
negotiating
"[3444.0s] and then we have a team of negotiators that go out and start negotiating we negotiate with your local market [3452.6s] we negotiate with out of across the country and then we compile all of that data and we"
Negotiating is the back-and-forth to get the best deal terms. They’re saying they try to get competitive offers by working with different markets, not just one dealership.
Negotiating is the process of working with sellers/lenders to agree on the final deal terms, such as price and payment structure. Here, the speaker emphasizes negotiating across local and out-of-area markets to generate better options for the buyer.
38 offers
"[3462.0s] with you we had a deal that had 38 offers the other day now that's a lot to go through we go [3467.8s] through and say hey there's 38 offers let me show you the three that matter"
They’re saying they can collect lots of different deal offers, then narrow them down to the best few. That way you’re not stuck comparing dozens of options yourself.
The speaker describes a deal pipeline where multiple competing offers are gathered, then filtered down to the most relevant options. This is meant to reduce buyer overwhelm by highlighting the “three that matter” instead of forcing you to compare everything.
Request an Explanation
Heard something you'd like explained? We'll add it to this episode.
Sign in to request explanations for terms you heard.
Want to learn more?
Browse our glossary for plain-English explanations of automotive terms, jargon, and concepts.
Help improve this episode
See something that's not quite right? Our annotations are AI-generated and can sometimes miss the mark. Click the flag icon on any annotation to suggest a correction.