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BEST AND WORST CAR BUYING TIPS w/ TOMI FROM DELIVRD

BEST AND WORST CAR BUYING TIPS w/ TOMI FROM DELIVRD

The Carpool with Kelly and Lizz Jun 24, 2026 62 min
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About this episode

Negotiation and timing take center stage as Tomi from Delivrd breaks down the best and worst car-buying advice. They challenge outdated “show up and act serious” tactics, recommend staying analytical, using MSRP as a baseline, and leveraging dealer competition. Tomi explains how customer-advocacy changes the process—teams negotiate across markets, then present only the offers that matter, with paperwork pre-printed and bids visible in real time. They also discuss incentive-driven conflicts and why walking away can be powerful.

Technical Too Afraid to Ask
Term

trademark

"addressing the situation she explained that as a trademark owner she is legally required to protect her brand and prevent consumer confusion"

A trademark is a legal way to protect a brand name or logo. It helps people know who made a product, and it can be used to stop other companies from using something confusingly similar.

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Term

consumer confusion

"prevent consumer confusion that's fair that's fair community response"

Consumer confusion means people might think two products are connected or made by the same company. Trademark law often focuses on preventing that kind of mix-up.

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Term

intellectual property theft

"community has widely supported girk's claims of intellectual property theft"

Intellectual property theft means someone is using or copying something that’s legally protected, like a brand or creative work, without permission.

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Term

category specific

"the trademarks are category specific girk's is for clothing making it potentially complex to pursue legal action"

Trademark protection usually depends on what kind of product or service you’re talking about. A brand protected for clothing might not automatically cover other categories like hair products.

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Concept

negotiation

"stay at home go test drive the car make sure you like it but when you negotiate stay at home and make it all analytical make sure the numbers line up"

Negotiation is the part where you and the dealer discuss the final price and deal details. The point they’re making is to stay logical and make sure it fits your budget.

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Concept

preemptive numbers

"you really shouldn't even start the process until you're ready to buy a thousand oh my gosh the amount of people that will try to go to number it is"

“Preemptive numbers” means looking at payment/price estimates before you’re truly ready to buy. The risk is you might get pressured into a decision that doesn’t really fit your situation yet.

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Term

MSRP

"i always say look at the msrp take seven to ten percent off that's roughly where you're going to be"

MSRP is the price listed on the car’s window sticker by the manufacturer. Dealers may sell for more or less than that number, so it’s mainly a reference point for what you might pay.

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Concept

buyers remorse

"or you get sold and then you make a bad decision before you're ready and like buyers remorse is the topic that i that i feel really passionately about"

Buyer’s remorse is regret after you buy a car. It usually happens when you didn’t think it through enough, and then later you realize it wasn’t the right choice for your life or budget.

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Concept

upside down

"in three years realize it's not the right car and then you know maybe they're upside down or maybe they you know have to lower their payment"

“Upside down” means you owe more money on the loan than the car is worth. If you need to sell or change cars later, that can put you in a tough spot financially.

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Concept

pre-purchase inspection

"like i tell people like forget the pre and plan plop plop bleh forget the pre plan path like go"

A pre-purchase inspection is when a mechanic checks a used car before you buy it. It helps you avoid buying something with problems you can’t see right away.

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Concept

competition

"what do you think the consumer's power is in today's market to get the best deal is competition what do you think the consumer's power is in today's market to get the best deal is competition"

“Competition” here means getting quotes from more than one dealer. When dealers think you’ll buy elsewhere, they’re more likely to offer a better price.

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Term

final price

"was willing to do eight percent and everything switches everything they just told me about this was their final price was like well if you show me that number we'll beat it"

“Final price” means the total amount you’ll pay at the end of the deal. The tip is to make sure that number is the real all-in total—not just a starting point.

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Concept

tire kicker

"like no like let them know the worst thing you want to be is a tire kicker like let them know how serious of a buyer you are"

A “tire kicker” is someone who looks around and seems interested, but probably won’t buy. The advice here is to show you’re serious so the dealer takes you more seriously.

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Term

car salesman

"because the gallup poll has rated car salesman rated at seven percent people trust a car salesman"

A car salesman is the person at a dealership who helps you buy a car. This episode is talking about whether customers can trust them, especially when pay is tied to making more money on the deal.

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Term

gross profit

"one of the things that i've really honed down on is right now the majority of car salesmen are paid off gross profit basically the more money you spend and the more money they make"

Gross profit is basically the dealership’s profit from selling the car. If a salesperson gets paid based on that profit, they may be pushed to steer you toward pricier deals.

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Concept

divided interest

"so they always have a divided interest so it's really hard to trust somebody that has your best interest at heart"

A divided interest means the salesperson might benefit from you spending more, even if that’s not what you want. It can make it harder to trust that they’re always looking out for you.

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Concept

commission sales

"i've been telling the car industry since day one i think getting rid of commission sales and paying people a really good salary would go a long way"

Commission sales means the salesperson gets paid more when they sell a car (often more when the deal is bigger). That can create pressure to push you toward a more expensive option.

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Term

third party

"so that's why you have the third party which is the manager and that is a sales tactic itself but 1000% you need to get them up because the car salesman can actually make a decision they can't actually do what they need to"

At a car dealership, the “third party” usually means the manager. The manager can approve discounts or deal changes that the salesperson can’t, so it can change what price you end up with.

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Concept

walk away

"like you know i don't want to play the back and forth this is the offer take it or leave it and don't be afraid to walk away"

“Walk away” means you’re willing to leave the dealership if they won’t meet your price. It’s a way to show you’re serious and not stuck negotiating forever.

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Car

Mazda Cx90

"tell me what car do you drive i have two so i have a mazda cx 90 um and a premium plus turbo which is our daily driver"

The Mazda CX-90 is a larger Mazda SUV with three rows of seats. Here, it’s mentioned as one of the cars the speaker owns and uses for daily life.

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Car

Mazda Cx70

"i bought the cx 70 and i don't know about you guys i thought it was going to be a good idea and then i realized that it was just a stupid car"

The Mazda CX-70 is a Mazda SUV. In this segment, the speaker explains they thought it would be a good idea, but they ended up not liking it because it didn’t feel worth the cost.

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Term

0% 1.9

"but you get crazy incentive 0% 1.9 most awarded by the iahs mazda"

“0%” and “1.9” are interest rates on the loan to buy the car. A lower rate means you usually pay less money overall.

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Term

IAHS

"but you get crazy incentive 0% 1.9 most awarded by the iahs mazda"

IAHS appears to be an award/recognition acronym tied to automotive industry safety or quality. In this context, it’s used to support the claim that Mazda incentives are “most awarded,” but the exact organization isn’t spelled out in the transcript.

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Car

bmw m5

"okay bmw m5 that's so fun you know i sold bmws oh i didn't know that yeah that's what i sold it"

The BMW M5 is a powerful, sporty version of the BMW 5 Series. People like it because it can be comfortable for normal driving but still feels fast and exciting.

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Concept

car buying experience

"[3374.6s] tell me tell us a little bit just quickly about like the delivered experience like kind of and [3379.1s] i think we should just put it out there i'm gonna kind of put you on the spot i do see a world where"

They’re talking about a car-buying service that tries to make the whole process easier. Instead of you doing everything at a dealership, a team helps line up the deal and options so you don’t feel pressured.

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Term

financing

"[3430.7s] asking what kind of distance you're willing to travel we're not really talking about the car [3434.9s] itself but really talking about the delivered process making sure financing leasing making sure"

Financing means getting a loan to pay for the car. The dealership or service helps set up the loan terms so you can buy the vehicle.

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Term

leasing

"[3434.9s] itself but really talking about the delivered process making sure financing leasing making sure [3439.4s] that all of our ducks are in a row after that we have an entire team of strategists"

Leasing is like renting a car for a few years with monthly payments. You usually don’t own it at the end unless you choose a buyout option.

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Concept

market as a whole

"[3439.4s] that all of our ducks in a row after that we have an entire team of strategists that go through [3444.0s] and look at the market as a whole decide what makes the most sense for you"

They mean they don’t just look at one store’s price. They use wider pricing information to figure out what deal makes the most sense.

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Concept

negotiating

"[3444.0s] and then we have a team of negotiators that go out and start negotiating we negotiate with your local market [3452.6s] we negotiate with out of across the country and then we compile all of that data and we"

Negotiating is the back-and-forth to get the best deal terms. They’re saying they try to get competitive offers by working with different markets, not just one dealership.

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Concept

38 offers

"[3462.0s] with you we had a deal that had 38 offers the other day now that's a lot to go through we go [3467.8s] through and say hey there's 38 offers let me show you the three that matter"

They’re saying they can collect lots of different deal offers, then narrow them down to the best few. That way you’re not stuck comparing dozens of options yourself.

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