An extended warranty is like insurance for your car that helps pay for repairs after the regular warranty runs out. It can save you money if something goes wrong with your vehicle later on.
Recourse means what you can do if something goes wrong. If a dealership doesn't follow through on a warranty, recourse is how you can get help or compensation for that problem.
Death wobble is a scary shaking that can happen in some cars, especially Jeeps, when you're driving fast. It can feel like the car is out of control, which is very dangerous.
Ford is a famous car company from America that makes many types of vehicles, including trucks and sports cars. Some of their popular models are the Ford F-150 truck and the Ford Mustang sports car.
A recall is when a car company asks people to bring their cars back to fix something that might be dangerous or not working right. It's important for keeping drivers safe.
Lemon law is a law that helps people who buy new cars that have serious problems. If the car keeps having the same issue after being fixed several times, the buyer can get their money back or a new car.
This law makes sure that car warranties are clear and fair. If a company doesn't follow the warranty rules, you can ask for money back or other compensation.
The Volvo XC90 is a popular SUV that offers a lot of space and safety features. It's known for having a high-tech system that controls things like navigation and music.
A branded title means that a car has had major problems, like being in a bad accident or having serious mechanical issues. It can make it harder to sell the car later.
Negotiating a lease means talking to the dealer to get the best deal on how much you pay to use the car. You want to make sure you get a good price so your monthly payments are lower.
The Subaru Outback is a type of car that can handle both city driving and rougher roads, making it great for people who like adventures. When they talk about a redesign, it means the car is getting a new look and possibly new features, which can affect how much you might pay for it.
The Toyota Grand Highlander is a bigger version of the Highlander SUV, providing more room for families and their gear. It's designed to be comfortable and safe for everyone.
Day supply of vehicles is how long cars usually stay at a dealership before they are sold. If cars sell quickly, it means there are fewer options for buyers to negotiate on price.
Local market conditions are the factors in your area that affect how much cars cost and how easy they are to buy. Knowing this can help you get a better deal.
Negotiability means how much you can discuss and change the price of a car when buying it. If there are many cars available, you might be able to get a better deal.
Give us a little overview. What are you up to, Josh?
Awesome. Yeah.
So historically, I've been a consumer protection attorney my entire career.
For a good portion of that time period,
I've been pursuing car dealerships and holding them accountable
for a number of types of different fraud.
During my career, I've also taken on quite a few warranty claims
against manufacturers.
And I've seen an uptick ever since COVID of, frankly,
just a cascade of warranty disputes with manufacturers.
So I figured it was a good time to capitalize on that,
kind of diversify a little bit.
And I also partnered up with a very good friend of mine,
and we opened up Lemonade firm specifically to focus on manufacturer warranty disputes
in Vermont, Florida, Washington, D.C., California, and Louisiana.
So we're doing our best to hold not only car dealers accountable,
but also manufacturers for warranty disputes as well.
Now, similar to yesterday, and then I'm going to shut up and hand it off to my dad.
Similar to yesterday, there's no quid pro quo here.
Josh doesn't pay us anything.
We just appreciate having good folks that like helping consumers out.
So we wanted to get him on the show today to talk about what he's saying.
But dad, I'll hand it off to you for the first question.
And yeah, my goggles came off.
They were too tight.
Josh, hold that knowledge.
Young's knowledge.
Yeah, it was pushing on that knowledge.
I do have a question for you in regards to dealerships that sell extended warranties.
And then don't actually file the paperwork with the extended warranty company,
even though they have charged the customer for that warranty and that warranty shows
on their bank contract.
Does the customer have any recourse when something like that happens?
Of course, of course.
And it really depends on the state's laws and the specific laws of the state where the
transaction occurred.
I can tell you in the state of Florida, that's a pretty clear cut to set the trade practice
act claim.
The consumer is entitled to the amount that was charged for that finance agreement.
Unfortunately, as we have discussed, gentlemen, Florida is one of the best states to be a
consumer.
So their damages are pretty much going to be limited as to the difference between what
was promised and what was delivered.
Other states, though, the consumer may be able to seek incidental and consequential damages,
meaning the cost of repairs that would have otherwise been covered under that extended
service contract.
And Ray, as I'm sure you know, it doesn't only extend to service contracts.
Dealerships do the same thing with gap policies as well.
Well, okay, so here's the real question, at least in my mind.
If the dealership is acting as an agent on behalf of the FNI products provider,
those who provide the service contracts and the gap insurance, and they sell those products
and those products appear on the buyer's order or on the contract, the bank contract,
since they acted as an agent for the provider, does the provider, whether they receive the
paperwork or not, have to honor those commitments?
Frankly, it would be a hard sell in my opinion, at least in the state of Florida,
unless you're proving some sort of form of collusion between the two of them or
some sort of contundent, continuous operation between the two of them,
I think it's going to be a stretch, Ray.
I don't think I would be able to bring that side of the claim to Florida.
I think the better play there, if you really want to push it, would be obviously to pursue
FTC holder rule by liability against the lender, as we discussed the last time.
Pops, if you don't mind, I'd actually love for today to really be focused on the manufacturer
side of things.
So apologies for not sharing that with you in advance.
Let's focus, let's hone in there.
Let's hone in there.
So maybe we should discuss these people.
Let's hone in, Josh, on what you're seeing with your new practice.
So what inspired you to set it up?
Were there cases that you were seeing, lemon law cases?
Are there themes there?
And we've got some questions already in the chat, if you're seeing cases on specific
common incidences.
So walk us through what you're seeing and help us understand what inspired setting this new
practice up.
Right.
So kind of going back to the initial discussion we had here, COVID,
I'm sure your viewers know, and I'm sure you gentlemen know as well,
COVID just absolutely screwed the push when it comes to the industry from top to bottom.
A lot of the vehicles that were produced during the COVID era are now starting to develop
more and more defects.
As the vehicles have gone through these heat and cool cycles,
as the parts have deteriorated from normal wear and tear,
it's put extreme stress on these components.
And we're starting to see, frankly, an absolute cascade.
GM, by and large, anything manufactured by FCA,
but specifically Jeeps, which I'm sure surprises absolutely nobody.
And I'm also starting to see a resurgence.
And the reason why I'm starting to see a resurgence, I mean, when I'm saying a resurgence
is because I saw them about two years ago, it sizzled out,
but it recently picked back up infotainment issues in the Volvo vehicles.
Now, with respect to Jeeps, it's that commonplace Jeep, the death wobble that everybody's
experienced at some point or another with Jeeps.
Frankly, if you don't know what I'm talking about,
it's possibly one of the scariest symptoms or one of the scariest defects that I've seen
in these vehicles, which is you're driving down the highway, you're driving down a street,
and all of a sudden, your car gets the shakes to the point where you have almost no control
over this vehicle. And it comes and it goes, there's no rhyme or reason.
Originally, there was a class action settlement, I want to say sometime in 2019,
in Houston District of Michigan, impacting vehicles made from 2019 to 2020.
And through that settlement, Jeep extended their warranty on those vehicles,
I believe it's eight years and 90,000 miles. But even though that they have entered into
that settlement agreement, even though that is in place, I'm starting to see a lot more
newer vehicles that are experienced in the same issue.
Interesting.
Well, the thought that goes through my head, Josh, one of the things that really comes up for me is
we track recalls on this show all the time. And I'm going to put you guys both on the spot right
here. I've got it queued up on the other side. Ford, I know you're not talking about Ford right
now, we're talking about the Jeep Death Wobble, Jesus Christ, excuse me. It's such a terrible
thing to say, but it is the Jeep Death Wobble. We're talking about that, but I want to bring it
over to just general car quality issues. How many recalls do you think Ford's up to? We looked at
this yesterday, Josh, and there was 128 recalls for our friends over at Ford. What do you think
the number is now? The record folks, by the way, was 69 for a year and it was General Motors
many years ago. What do you think we're up to, Josh?
250.
250, okay. He's saying in a day we doubled them. Pops, what do you think we're at?
Well, I believe Ford issued Ford new recalls, so it should take us to 132.
We're somehow at 134.
Geez, please.
Yes, I'm not playing the lottery tonight.
Not tonight. But the reason I bring it up, Josh, is to your comment around the quality of these
vehicles that have been produced during the pandemic, and obviously some of them have really
big and severe mechanical issues, and then others are more on the infotainment side of things, but
this is like, it's bad. I mean, this is Ford's now 134th, and I wonder if you're going to end up seeing
cases come across to your desk for Ford-related things sometime soon.
I have no doubt about it. I have no doubt about it. Part of the reason, the part of the
ebb and flow to this process, and kind of also what influences what I do see is the manufacturers
ways in which they handle the consumers' dispute processes.
While I might be getting quite a few jeep issues on my desk, it doesn't mean that there isn't an
equal amount of Ford issues. It just really means, obviously I'm not saying it, but it just shows you
how certain manufacturers handle certain disputes. Frankly, until an attorney gets involved, at least
in my experience with FCA products and GM products, there's really not much that occurs in terms of
disputes. I want to talk about how a vehicle ends up getting into a lemon situation, but before I do,
I need to take a second to thank the sponsor of today's program, Pops, our friends over at Delete
Me, have helped you and I out for a long, long time. Josh, maybe we can hook you up with some
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the news in Delete Me for over a year. We encourage you all to take a peek. Josh, it's a genuine offer
if you want access. Happy to give it to you. Pops, help me understand from your perspective what
happens when a vehicle is going down the lemon-law path. You worked at the dealership for 40-some-odd
years. Do you know it's coming? Help us understand what happens. Well, I wanted to ask Josh that
question because it seems to me that if I remember correctly, lemon law normally is involved for
brand new cars. The same issue has to occur over and over. I think it's more than three times
and I believe it's in a relatively short period of time. Am I correct on remembering that properly?
Generally, obviously every state has different nuances, but yeah, that's the gist.
So when you're talking about vehicles, this is the part that's interesting to me. If you're
talking about vehicles that were produced during COVID that are now developing issues,
they typically would not fall under lemon law regulations because it's not happening in, say,
the first year of ownership. So is there some way to make those laws apply to these older vehicles
or are those consumers pretty much just screwed? Right. You definitely ate your weedies this morning.
You hit the nail right on the head and it's an issue that many, many consumers don't understand.
They think that at least on the state of Florida, the lemon law extends 24 months and 60 days from
the date that the vehicle is delivered to the new buyer and you need to bring the vehicle in for
three or more repair attempts for the same or similar issue or the vehicle needs to be out of
service consecutively for 30 days for the same issue. Setting that aside, we have the Florida
Lemon Law, but just because you don't qualify for the lemon law itself doesn't mean you're completely
SOL. The Magnuson Moss Federal Warranty Act forces any supplier of goods that issues an
express warranty on a motor vehicle, any type of good for that matter, to stand behind that warranty.
And the statute of limitations is four years from the breach of that warranty. So many consumers
that are coming to me aren't consumers with lemon law claims. They are, frankly, consumers that
obviously cannot qualify for the lemon law. And frankly, I don't think many consumers should go
through the lemon law to begin with, at least in the state of Florida. The reason for that is,
many times I have people come to me, Josh, I went through the lemon law process,
but for some reason I'm getting a bill to get out of my car. Why am I getting charged to get out
from my car? And at the end of the day, I tell them you can thank the legislature for that,
because if you look at the guidelines for the lemon law proceedings, the manufacturer is entitled
to an offset for the usage of the vehicle, which basically means they get to deduct the mileage
that you drove this vehicle. Forget the fact that it's been in for repairs more than you've driven
it, you've received some sort of use for it. So therefore, the manufacturer is entitled to that
offset. And many times, if you're going above a thousand miles, you're going to actually have
to pay to get out from the car. The Magnus and Moss Warranty Act on the other hand,
affords the consumer the opportunity to recover cash damages, representing the difference in
value between what was delivered and what was promised. So to answer your question, Ray,
yes, 100%, the lemon law doesn't apply to most of these vehicles with a caveat that the federal
law provides another option for them. Are the lemon laws more consumer friendly in some states
than others? Because I've always had the sense, just based on dock fees in Florida, that in Florida,
consumer protection is an afterthought and is going to be minimal at best, where in,
say, California, where the state government overreaches on everything, that consumer protections
might be considerably stronger in California than they would be in Florida, say.
Don't get me started about the consumer protection or the lack thereof in the state of Florida.
You know where I stand with that. Again, you have the nail on the head. It's interesting to
me how diametrically opposite two states are on complete opposite ends of the country. Florida,
extremely conservative in the way that they approach consumer claims, obviously, California on
the other hand, I would salivate to bring these type of claims all day, every day, California.
The recovery in California is considerably better. There is no offset for the best of my
knowledge. And at the end of the day, you get a lot more and a lot quicker because the manufacturers
are scared of getting hit with attorney's fees so that they try and settle it quickly as possible.
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Can I ask one more quick questions, Zach? Of course, yeah. Do you think since
these vehicles can and are oftentimes sold across state lines that as opposed to having
50 different state regulations, that there should be one federal regulation in regards to
lemon law and consumer protection along those lines? It's a bit of a loaded question. I think
of course it is. I'm paid to ask loaded questions. I certainly see the utility of that. But the
problem with that becomes you're going to be creating two separate paradigms when there's
already a federal law in the books that gives consumers relief. At the end of the day, I think
the lemon law structure is in place that while not perfect, to create a supplemental yet another
piece of legislation that is going to result in a separate set of interpretations and regulations,
I think we have plenty of regulations on the books as it is. I don't want to get at the politics
obviously, but I think we should keep what we have however in shambles it may be. The less the
government has an opportunity to speak, the better. I want to get us back on the automaker
piece of this. What are you seeing with Volvo? You mentioned the infotainment. Of course, of course.
What do you see in there? It completely slipped my mind. Jeep just gets me so riled up because
it takes your breath away. But yeah, what's going on with Volvo?
It's unbelievable. With Volvo, XC90s and a few other XC models, it seems to be across the boards
for their XCs where the infotainment system just simply craps the bet. Obviously, I'm biting my
tongue from saying what I really want to say. But at the end of the Incuban APG, but at the end of
the day, I've had a number of consumers come to me and it's the exact same issue. Spontaneously,
it cuts off. Spontaneously, you can't use it. You put the car in reverse and it completely
craps out. You can't see what's behind you. And it also affects the chimes. All of the
type of systems that alerts you as to proximity and what's around you, they also don't work.
And there's no rhyme or reason. And Volvo, for the most part, is bringing the vehicles in,
keeping them for a long period of time, fixing them, and then the consumer gets the vehicle back
in the exact same condition. It started off 2019, I believe was my first case, 2020-ish.
It sizzled out. And then recently, I've started seeing a lot more of them pop up again. So it
doesn't seem as they got their stuff together. It's unfortunate because, frankly, I like the cars.
They look nice. They drive nice. They're very utilitarian as the manufacturer likes to make them.
Can't say the same about Jeep. No, not from Jeeps, but they're a little bit different.
And at the end of the day, though, it's just mind-blowing that you see the same issues over
and over and over and over again. And you'd think they get their things together and actually
fix this problem rather than rushing to put even more of this issue out into the market.
Because at the end of the day, they're going to have to pay. So it's mind-blowing to me. But then,
again, I'm just an attorney. I'm obviously not a bean counter or an engineer at one of these
manufacturing facilities. So it is what it is. I believe a bean counter would tell you that it's
cheaper to fix it as the cases pop up than it is to make the investment in being able to produce
it so that it won't have the issue, which is why we have seen the proliferation of recalls
amongst all the manufacturers. Because the bean counters who said, well, probably half the people
whose vehicles are recalled are never going to bring it in to get them done. So it's much cheaper
to do it this way. Or more importantly, they won't go through the lemon law process, get an
offset, not get their attorney's fees covered, and then walk out on a net deficit and move on to the
next vehicle. It is interesting to me, though, because we can see a lemon-lawed vehicle purely
based off of infotainment not working. And we can also see a lemon-lawed vehicle explicitly
because mechanical issues are impacting. There's more and more technology than ever before put
into these vehicles. And it is interesting to think you could get a lemon-lawed buyback as a
result of infotainment not working, for example. I can tell you from years in the business that
one of the brands, the two brands that do the best job when there's issues like this, at least
in the state of Maryland when I was there, with BMW and MINI. And if the customer continued to
have an issue that the stores couldn't address appropriately enough, rather than have it go to
lemon law, BMW and MINI would just do what they would call a trade assist. And they would take
the customer out of the vehicle that had the issue and say if it was a 2023 and there weren't any
more 2023s available, they would then put them into a comparable 2024. And they wouldn't charge
the customer a dime in most cases. They would eat it all. And that to me is, oh, that kind of sort
of protects the customer to a degree. I have quite a bit to say about that. Go for it. Go for it.
That's why you're here. The flip side is it also protects the brand. And what I mean by that is,
uh-oh, of course, just like last time Power went out. You're good. In any event, every time I'm on
with you guys, it's unbelievable. In any event, it protects the brand in the sense that they don't
have to brand the title. Anytime that there is a lemon law buyback, that's a specific statutory
requirement that the manufacturer submit the title to the DMV, issue a branded title, fix the vehicle
and extend the warranty. If the process that you're telling me is playing out the way I think
it's playing out in my head, they're probably just sending that vehicle to another state,
all right, and washing their hands of it and not branding that title and not they were branding
those titles. They weren't. They were allowing the dealer to fix the car and then they would help
the dealer fix the car. Then the dealer could sell the car. So basically one less branded title in
the arsenal to report to the NHTSA. Got it. Now it makes perfect sense. Yeah. So it wasn't as if they
would send it to another state. They typically allow the dealer to keep the car, repair the car,
bring it up to what BMW or Mini said was the correct standard and everything worked.
And I mean, I did see one case where one time a car was trade assisted twice.
Wow. Even after it was fixed. I'm shocked. I'm shocked. One little tidbit there though,
I do want to mention though, just like everything in consumer law, it's cyclical the way in which
the defendants approach these cases. Before COVID, a lot of manufacturers that were stingy are no
longer stingy because they have to pay out a lot quicker to stop the bleed. Other manufacturers
that weren't stingy are now suddenly very, very stingy. So it's just all over the place. There's
no rhyme or reason. It's a natural ebb and flow to consumer law, obviously. I mean, for example,
just Hyundai Kia, before all of those class actions with the oil burning issues, they were
phenomenal when it came to consumer disputes. Now they can't keep up with these cases in my opinion.
That's why they slow roll and they really try and wear down the consumers from getting relief.
That's a story for another day, gentlemen. I'm sure you guys had your fill of me for one day.
Josh, I want to remind everyone that if they are in a situation and they do need help,
lemonadefirm.com, that's Josh's new website for his new lemon law practice. Josh, remind us which
states are you practicing in? Florida, Vermont, Washington, DC, Louisiana, and California.
So here you go, folks. Check it out. If Josh can help you. And as always, we appreciate
and bring on these guests. They don't pay us a dime. It's not advertising. It's just bringing
people who want to defend and help consumers out. We really appreciate your time, Josh. Check out
his website. Always a pleasure, guys. Thank you so much for having me on. Be well, gentlemen.
Happy Halloween, Josh. Quick and Treat Farm. We're treating tonight.
All right, pops. We've got Q&A we need to do every Friday here on the Car Edge Live Channel.
We pick questions that Space has over on the community forum. If you're not on caredge.com
slash community, you should be. We've got Dad. This week, a couple of questions in the chat here.
You ready to do it? I'll do my best. That was quite the intro. From Ryan here,
do your dealers have less wiggle room when you're trying to lease? How does your approach
change if your goal is to lease rather than to buy? Dad, how do you approach this?
The wiggle room is typically the same. There could be
lease cash involved that can impact the negotiation on leasing a vehicle,
but what you want to do on a lease, just like you want to do on a buy, is you want to negotiate the
cheapest possible agreed upon selling price. When you're buying it, you're doing that for yourself.
When you're leasing it, you are doing that on behalf of the leasing company. The reason you
want to negotiate the cheapest price you can for the leasing company is so that it will lower the
monthly payment you're going to make when you're renting it from them. I appreciate you focusing
on the basics there. The basic fundamentals don't change. My dad used the term lease cash there.
It's the equivalent of a cash incentive. It's just the incentive. There might be different
incentives from the manufacturer, but the actual steps to negotiate are the same. The wiggle room
doesn't change. I will call out here. Some of our concierges specialize in leasing here. Leasing
can get a little bit confusing, a little bit challenging, but I really encourage you to remind
yourself that it's the exact same thing as when you're buying a car in terms of negotiation. There
are experts out there who can help you on a lease. From Seabroo Pops, would one expect to get a deeper
discount on an end-of-model run of a vehicle when the new 2026 model year will be completely redesigned?
Thinking of the 2025 Outback versus the 26s, which are being a complete redesign,
would the fact that the 25 Outbacks are an end model year, would that be a negotiation tactic?
Thanks, guys. Love the heck out of your website and YouTube channel. This is a great question,
dad. How does this influence things? Well, it does because the dealership doesn't want to get
stuck with any of the remaining 2025s when the completely redesigned 2026 is coming out.
So, yes, you can use that to your advantage. Now, here's the thing that you have to remember.
You are not getting the latest and the greatest. You are getting the previous latest and greatest.
And if that's not an issue for you, and in most cases it should not be,
unless the changes are so significant that you can't live without them,
yeah, there should be significant savings that you should be able to get on a 2025 Outback
and you should be able to take advantage of that prior to the 2026s coming out. And I know
the 2026s are significantly more expensive as well. Love that. Another one from Ryan here.
Pops, with such strong demand for Toyotas and Hondas, how much negotiation room should we
expect to have when buying a new car? Looking at the Corolla Crosses, the RAV4s, the Grand Highlanders,
the HRVs, CRVs, Pilots, how would you adjust your negotiation strategy with a high-demand
car? These are great questions today, pops. Well, that one's easy. You need to see what's
going on in your local market area, what the day supply of vehicles are, what the average day
that vehicles are sitting on the lot. If there's very few, then you have limited negotiation
leverage. That does not mean that you don't try, much like dealerships who recognize that they
can't get what they don't ask for. As a customer, you can't get what you don't ask for. So it is
imperative to do your research, know what the local market conditions are, that can impact
what type of discounts you might be able to get or will impact what type of discounts you're able
to get, but always ask. It never hurts to ask what's the worst that the dealer can say is no.
And I think it also, to your point, Dad, could identify some areas of the country where there's
an oversupply or undersupply and could influence where you actually go to purchase that next vehicle.
Let's see here, Dad, one more from Brayton. We heard that yesterday from Joe Lewis.
Yeah. That there's a limited supply of Mazdas in his area in Savannah, and there is an excess supply
of Mazdas at the moment in Texas. So that would indicate to me that there's more
negotiability for a Mazda in certain areas of Texas than there would be, say, in Savannah, Georgia.
I love it. That's such a good reminder. One last one here, Dad, from Brodo.
How do you do, or what do you do, excuse me, when the salesman and his managers say,
I don't know the answer to your question. We just plug in the bi-weekly payment
that you want and generate the sheets. That's all we know, and that's all we can do for you.
I know it sounds funny, but up here in Ontario, Canada, there's no dealer who knows a lot of
the information that Ray requests us to ask at the dealership. They really just know the price
fees interest in the bi-weekly payments. Oh, goodness gracious. Bi-weekly payments. Oh, my God.
That is very common in Canada. I actually did CDC. I've been in touch with them,
helping them out with some investigative stuff that they're doing, and everything's bi-weekly up
there. It is really interesting. Well, how do you do?
Yeah, let's face it. They have the information. They just don't want to share it. If the computer
can spit out the sheets, it can spit out the rest of the information. They have it. They just don't
want to share it with you. You just have to keep pushing. It's unfortunate that one of the tactics
that dealerships use, much like manufacturers' lawyers use in cases, is they want to wear you
down. They want to prolong and delay the process so that you just get worn down and you say yes.
So I get it that they tell you, oh, we don't know. Well, a sales manager is going to know.
Okay. Well, the sales manager gets paid off of cumulative gross profit.
He knows the profit on every damn vehicle that gets sold. Trust me. So you just have to keep
asking. And if they keep refusing to give it to you, you keep asking some more until you find a
dealership that will finally relent and share the information with you.
Now, if you want to have the tools you need to get the best deal, check out caredge.com.
Again, our $300 off for the car buying service and 30% off Car Edge Pro ends very soon. So please,
folks, if we can help you out with anything, check out our website. We've been able to help
hundreds of thousands of people. Dad, just the other day, I compiled up the stats across our
YouTube channel, Instagram, TikTok, and Facebook. How many video views do you think we've gotten
in the past 365 days? I know you know the answer.
I'm not allowed to answer that question because I was part of the fireside chat this morning.
100, 134 million views.
Oh, 143 million. You inverted the numbers.
143 million views across our channels over the past year. Thank you to everyone who tunes in.
I actually didn't include Car Edge live in that, so it probably would have gotten closer to 150
million. It's a shame on me for not adding that. Hey, we've got JC here, booked a free console
appointment on Monday. Do it. We've got such an awesome team. They're here to support you and help
you. Crazy, man. Crazy what we've been able to build. All right. That's a show for today.
Yes. I'm going to go be a lifeguard. That's my Halloween costume. That's all I got, man.
I'm really not doing much this year, but I'm trying. I'm going to walk around with this thing
all night. Well, I'm not sure you're trying. You might think you're trying. Don't take this wrong
when I say it, but that was perhaps one of the lamest efforts I've ever seen when it comes to a
costume. Well, it's your costume. I didn't have one. I'm not claiming to have one. I didn't dress up
for Halloween because I knew that if I tried without having anything here,
that whatever effort I would have put forth would have been just as lame as yours.
So I chose not to participate now. I will say this. I am going to start working on next year's
costume today so that we can have it in place for next year.
Damn. All right. All right, folks. If we can help you out with anything, caredge.com,
community forum where we pulled those questions, caredge.com slash community.
Dad, we're back on Monday. Let's have some fun and very happy new year.
Everybody have a great weekend. We'll see you back here Monday. Well, don't over eat all that Halloween
candy.
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About this episode
A lively discussion centers around car quality issues and consumer rights, featuring attorney Josh Fagan from Lemonade. He shares insights on the rise of warranty disputes post-COVID, particularly with brands like Jeep and Volvo. The conversation dives into lemon laws, consumer protections across different states, and the implications of vehicle recalls. Listeners gain valuable knowledge about navigating warranty claims and understanding their rights when dealing with dealerships. The episode is both informative and engaging, with a mix of humor and serious legal advice.
Today on CarEdge Live, Ray and Zach are joined by Josh Feygin to discuss recalls. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com
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