Let's Talk Employees - Chris Cotton Weekly Blitz [E031]
About this episode
Chris Cotton dives into the dynamics of employee performance in the auto repair industry, introducing his 20-60-20 rule. He emphasizes the importance of evaluating your team, advocating for the removal of underperformers and the retention of top talent. Cotton challenges listeners to consider who they would rehire if given the chance, stressing that complacency can hinder business growth. He shares real-life examples of how limiting behaviors in employees can impact profitability and encourages business owners to take action against mediocrity. Future episodes are teased, focusing on overcoming limiting behaviors and achieving greater success.
Let's Talk Employees - Chris Cotton Weekly Blitz 031
Chris explains his 20-60-20 Rule as it relates to your team.
Request an Explanation
Heard something you'd like explained? We'll add it to this episode.
Sign in to request explanations for terms you heard.
Want to learn more?
Browse our glossary for plain-English explanations of automotive terms, jargon, and concepts.