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March 24, 2026 | Could AI replace vehicle listing sites?; Zoox expands to two new markets

March 24, 2026 | Could AI replace vehicle listing sites?; Zoox expands to two new markets

Automotive News Daily Drive Mar 24, 2026 21 min
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About this episode

Toyota puts $1B into Kentucky and Indiana to ramp EV production, including a 2027 Highlander EV/Subaru and a late-2027 three-row EV SUV, while Porsche and Audi deepen cooperation to cut costs amid weak sales and tariff pressure. Zoox expands its wheel-less RoboTaxi service to Austin and Miami, widening coverage faster than Tesla, which remains largely stuck in Austin. The standout retail-tech segment debates whether AI agents could replace third-party vehicle listing sites, citing early pilots like CarEdge and CarGenius, dealer cost savings, and the likelihood of consolidation rather than total elimination.

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Technical Too Afraid to Ask
Company

Experian Automotive

"Experian Automotive gives dealerships accurate, actionable data insights into their prospects and customers so you can reach the right consumer with the right message at exactly the right moment."

Experian Automotive is a company that uses data to help car dealers find and reach likely buyers. The idea is that better information leads to better marketing and more sales.

Car

Toyota Highlander EV

"The $800 million at the Georgetown Kentucky facility will support production of the 2027 Highlander EV and a Subaru version, both launching this fall."

Toyota is planning an all-electric Highlander SUV. They’re saying it should be ready to launch in fall 2027.

Car

Toyota Grand Highlander

"Another $200 million goes to Toyota's Princeton Indiana plant to boost output of the Grand Highlander,"

The Grand Highlander is Toyota’s larger, three-row SUV positioned above the standard Highlander. The segment says Toyota is boosting output at its Indiana plant, indicating demand and/or production scaling for this model line.

Brand

Audi

"Porsche and Audi are cozying up out of necessity. The two Volkswagen Group brands are both facing declining sales in China and U.S. tariff pressure,"

Audi is part of the same big corporate group as Porsche, so they can share designs and engineering. The podcast says Audi recently launched products that didn’t land as well as hoped, so they’re changing course.

Concept

EV pivot

"Both brands stumbled recently, Porsche with an aggressive EV pivot that didn't pan out, Audi with a product offensive that underwhelmed."

An EV pivot means a company is trying to switch from gas cars to electric cars faster than before. The podcast says Porsche tried a big move, but it didn’t work out the way they expected.

Term

radar

"They have been testing for several years and they have the technology with radar and LiDAR and other sensors, and so they've been able to send in a fleet of test vehicles"

Radar is a sensor that uses radio waves to “see” objects around the car. It can tell how far away something is and whether it’s moving toward or away.

Term

LiDAR

"They have been testing for several years and they have the technology with radar and LiDAR and other sensors, and so they've been able to send in a fleet of test vehicles"

LiDAR is a sensor that shoots lasers and measures how long they take to bounce back. That lets the car build a 3D picture of what’s around it.

Company

Waymo

"Now, with Waymo in 10 cities and Zoox ramping up, where does this leave Tesla in the RoboTaxi race? ... And that's kind of the Waymo cycle, right?"

Waymo is a self-driving company that runs RoboTaxi services. Here, the discussion compares its city-by-city growth to other competitors.

Concept

public rides

"especially in Las Vegas, where they've been doing it for a while since September. They feel like they're in a groove, right? So they test, deploy, and move on to another city, right?"

Public rides are real passenger trips used to validate autonomous driving systems in everyday conditions. They provide data on edge cases, safety behavior, and operational reliability that closed testing can miss.

Concept

test, deploy, and move on to another city

"They feel like they're in a groove, right? So they test, deploy, and move on to another city, right? And that's kind of the Waymo cycle, right?"

It’s a step-by-step approach: try it, run it with real service, learn from it, and then expand to a new city. The goal is to make the system more reliable as they grow.

Concept

coming off lease

"By leveraging powerful vehicle, consumer, and credit insights, Experian enables you to identify who is actively in the market before your competitors do. You'll know who is coming off lease, who is in positive equity,"

Coming off a lease means the lease is ending soon. People in this stage are often ready to decide whether to buy the car, return it, or get something new.

Concept

positive equity

"You'll know who is coming off lease, who is in positive equity, who is likely to purchase in the next 30, 60, or 90 days, and who is due for service."

Positive equity means the customer’s current vehicle is worth more than the remaining loan/lease balance. That situation can make it easier to trade in or finance a new vehicle, so it’s often used as a targeting signal.

Concept

due for service

"You'll know who is coming off lease, who is in positive equity, who is likely to purchase in the next 30, 60, or 90 days, and who is due for service."

“Due for service” indicates a customer is approaching a maintenance interval or service need. This is valuable for retention because service visits can lead to future sales and stronger customer relationships.

Concept

ROI

"allowing you to measure real ROI, not just impressions and clicks."

ROI means “did the marketing pay off?” It compares what you spent to what you got back. In this case, they want to measure results based on actual sales.

Concept

verified vehicle sales

"Our measurement solutions connect your marketing efforts directly to verified vehicle sales, allowing you to measure real ROI, not just impressions and clicks."

This means they’re trying to measure marketing results based on real car purchases. Instead of counting clicks, they track outcomes that actually lead to sales.

Concept

impressions and clicks

"allowing you to measure real ROI, not just impressions and clicks."

Impressions are how many times an ad is shown, and clicks are how many times people tap it. The episode argues those numbers don’t always mean someone actually buys a car.

Company

CarGurus

"Third-party vehicle listing sites like CarGurus and AutoTrader have been around for decades, generating leads for dealerships and connecting buyers with inventory."

CarGurus is a website where people browse car listings. Dealers use it to get leads from shoppers who are looking for cars.

Company

AutoTrader

"Third-party vehicle listing sites like CarGurus and AutoTrader have been around for decades, generating leads for dealerships and connecting buyers with inventory."

AutoTrader is a car-shopping website. Dealers use it because it brings in people who are actively looking to buy.

Concept

pilot program

"Now, you mentioned that those pilots just started this winter... It's just starting for CarEdge... but it'll expand over time."

A pilot program is a limited trial run to test a new product or process before broader rollout. The segment emphasizes that these listing/lead approaches are in early stages, with small dealer counts and gradual expansion over time.

Concept

lead providers

"If we didn't have to spend any money on marketing and or lead providers..."

Lead providers are services that help dealers get customer inquiries. In this episode, they’re discussed as a cost dealers pay to get shoppers, and the hosts wonder if that cost could drop.

Company

Zak Shevska

"You talked to Zak Shevska, the CEO of CarEdge, who told you that, quote, listing companies have been outdated for a long time."

Zak Shevska is the CEO of CarEdge. In this clip, he’s explaining why he thinks older car listing sites aren’t working well enough for buyers.

Concept

advertising aggressively low prices

"Gone are the days of advertising aggressively low prices that aren't true in reality. Agents really can level the playing field for the whole ecosystem, consumers and dealers."

This refers to marketing prices that look unusually cheap compared to what buyers actually pay after fees, taxes, or eligibility conditions. The segment frames AI agents as a way to surface the real pricing so shoppers can compare fairly.

Term

AI tools

"companies like CarGurus and Cars.com are now aggressively adding their own AI tools embedded within their systems and their search engines"

AI tools here mean computer features that help you shop for cars and negotiate. The idea is to make the process more efficient and less confusing.

Company

Cars.com

"companies like CarGurus and Cars.com are now aggressively adding their own AI tools embedded within their systems and their search engines to bring more efficiency to both dealerships and consumers"

Cars.com is a site where you browse cars for sale. They’re adding AI tools to make searching and buying smoother.

Concept

dealership negotiation

"it allows you to work on something directly with the dealership and negotiate something solid that you could go to the dealership and finish it or you could do it online."

Negotiation is the process of working out the final deal with the dealer. The claim here is that AI can help you negotiate either online or before you go in person.

Concept

cutting out the middleman

"they're all about cutting out the middleman and saving dealership's money, but how do they make money if they're cutting out the middleman?"

Cutting out the middleman means trying to reduce the number of steps or companies between you and the dealership. The goal is usually to make buying faster and cheaper.

Term

AI agent

"They pay $49 per month or 99 bucks a year to access this agent to help them negotiate car purchases."

An AI agent is like a smart assistant that helps you with a task. In this case, it helps you negotiate when buying a car.

Concept

parameters for the search

"...with an AI agent to make it search well or to search anything, you set parameters. So you say, search these, search these, don't search these things."

Search parameters are the rules that tell an AI what websites or topics to use. In this story, different settings lead to different results—one agent uses Reddit feedback, another uses car listing data.

Concept

industry consolidation

"It's not an easy answer because I think the parallels are probably true with something like the airline industry, which heavily consolidated. And after the telephone industry deregulated, it is now re-consolidated."

Consolidation means fewer companies end up controlling more of the market. The speaker thinks AI could push car listing services toward that kind of “only a handful of players” outcome.

Concept

acquisition target

"The ones that don't adapt quickly enough will find themselves an acquisition target or not relevant. And it comes down to that."

An acquisition target is a company that another company might buy. The idea here is that if a listing business doesn’t adapt to AI, it could end up being bought—or just lose relevance.

Concept

third-party car listing sites

"Mark Holmer covers retail tech for us at Automotive News and his piece is called, Can AI Agents Replace Third-Party Car Listing Sites? Some dealerships are testing them."

Third-party car listing sites are websites that collect car listings from many dealers in one place. The discussion suggests AI could make shopping easier, so these sites might face less demand, but they may still matter.

Concept

tariff costs

"Come back tomorrow for a conversation with Toyota Motor North America COO, Mark Templin, who talks about how the automaker is navigating rising tariff costs and the conflict in Iran."

Tariff costs are extra taxes on imported parts or vehicles. If those taxes go up, companies may raise prices or adjust deals to cover the added cost.

Concept

price to the market

"We've been very clear with our dealers and with the customers we talked to, we're not going to lead. We're going to follow the marketplace and we'll price to the market."

“Price to the market” means pricing based on what’s happening in the market right now, like what other sellers are charging. The idea is not to set the pace, but to match the going rate.

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