March 25, 2026 | Toyota’s Mark Templin on tariff pressure, price hikes; Honda, Sony nix Afeela EVs
About this episode
Sony and Honda are canceling the first two Afeela EV models in North America, citing the same pressures that led Honda to scrap other Zero-series EV plans—tariffs, weaker EV demand, and limited appeal in Asia. Toyota CEO Koji Sato warns suppliers to boost productivity as tariff turmoil and tech-driven competition squeeze margins. Stellantis design chief Scott Kruger says Chrysler is “very much alive.” The retail segment covers FTC risk for dealers when employees post vehicle ads on personal social media. Mark Templin explains Toyota’s tariff strategy: follow the market on pricing, push EVs with incentives, and improve logistics efficiency rather than panic.
Mark Templin, Toyota Motor North America COO, talks about how the automaker is navigating rising tariff costs and global unrest. Sony and Honda cancel their Afeela electric vehicles. Plus, what dealers need to know about how workers’ social media posts could violate FTC advertising rules.
Experian Automotive
"Experian Automotive gives dealerships accurate, actionable data insights into their prospects and customers so you can reach the right consumer with the right message at exactly the right moment."
Experian Automotive is a company that uses customer data to help car dealers find the right people to contact. The idea is to market to the right buyer at the right time instead of using broad ads.
Experian Automotive is a data and analytics provider that helps dealerships understand customer and prospect behavior. In the context of the show, it’s being used to support more targeted marketing and sales outreach based on data rather than guesswork.
Sony Honda Mobility
"Sony Honda Mobility is canceling the first and second Affila electric vehicle models it had planned for North America. The companies say they're reviewing the future of the joint venture."
Sony Honda Mobility is the partnership company formed by Sony and Honda to build electric cars. In this news segment, that partnership is deciding to stop the early EV plans in North America.
Sony Honda Mobility is the joint venture between Sony and Honda that was set up to develop and sell electric vehicles. Here, it’s the entity canceling the planned Affila EV models in North America and reassessing the venture’s future.
joint venture
"The companies say they're reviewing the future of the joint venture. The partnership between Honda and Sony fell victim to the same market factors that forced Honda to cancel three EVs this month."
A joint venture is when two companies team up to build something together. In this case, Honda and Sony partnered to develop EVs, but they’re now rethinking the plan.
A joint venture is a business partnership where two companies share investment, risk, and control to pursue a specific project. Here, the Honda–Sony joint venture is being reviewed after market factors led to canceling planned EV models.
US tariffs
"The company cites US tariffs, declining EV demand, and lackluster product appeal in Asia. Toyota CEO Koji Sato warned the company's top suppliers to urgently boost productivity."
Tariffs are extra taxes on imported products. If cars or parts cost more because of tariffs, companies often have to raise prices or cut costs.
“Tariffs” are taxes the government places on imported goods. In automaking, they can raise the cost of parts and vehicles, squeezing margins and forcing price changes.
Toyota
"Toyota CEO Koji Sato warned the company's top suppliers to urgently boost productivity. That's if they hope to survive in an industry under siege by new technologies and more competitive rivals."
Toyota is a big car company that sells vehicles worldwide. Here, they’re dealing with higher costs and tougher competition.
Toyota is a major global automaker and one of the biggest players in hybrid technology. In this segment, Toyota is portrayed as facing cost pressure from tariffs and competition.
Stalantis North America
"And Stalantis North America design head Scott Kruger said the automaker is still passionate about Chrysler. The brand has had to scrape by as a minivan-only brand since discontinuing the 300 sedan in 2023."
Stellantis (transcribed here as “Stalantis”) is a large automaker formed from the merger of Fiat Chrysler Automobiles and PSA. The segment references its North America design leadership and brand strategy.
Chrysler 300
"The brand has had to scrape by as a minivan-only brand since discontinuing the 300 sedan in 2023. During an overview of the company's design operations, Kruger said Chrysler is quote, very much alive and well."
The Chrysler 300 is a sedan model from Chrysler. The podcast says it was stopped in 2023, which reduced what Chrysler sells.
The Chrysler 300 is a full-size sedan that was a key part of the brand’s lineup. The segment notes it was discontinued in 2023, leaving Chrysler with a narrower product mix.
FTC warned dealers about advertising
"So John, why does this matter now that the FTC has warned dealers about advertising? Well, the issue is that the FTC, from what experts told me, the FTC is going to consider any employee, even if they're posting on their own personal social media account, posting dealership type ads on there."
The FTC is a government agency that watches for misleading ads. For car dealers, it means they have to follow rules about how they advertise prices and cars.
The FTC (Federal Trade Commission) regulates advertising practices to prevent misleading marketing. In car sales, this can affect how dealers advertise “all-in” pricing and whether advertised vehicles are actually available.
FTC considers employees as agents of the dealership
"Well, the issue is that the FTC, from what experts told me, the FTC is going to consider any employee, even if they're posting on their own personal social media account, posting dealership type ads on there."
The FTC may treat what a dealer employee posts as if the dealership posted it. So the dealership can still be held responsible for employee social media ads.
The FTC’s “agent” concept means employee marketing can be treated as dealership advertising, even if posted on personal accounts. That can expand compliance responsibility to include what staff post on social media.
approved and vetted by corporate legal
"[270.2s] Don't post dealership ads on your own. [273.0s] The other way to manage it is if it's something that's approved and vetted by corporate legal, [280.4s] the employee could post only those."
This refers to a compliance workflow where corporate legal reviews marketing content before employees publish it. For dealerships, this reduces the risk that employee posts create misleading claims about pricing, availability, or promotions.
timely takedown
"[283.0s] The issue you do run into that, though, is, again, the employee needs to be [287.3s] on top of taking down that stuff in a timely fashion. [290.7s] I mean, if that vehicle isn't for sale anymore and they've got it up for a month after it's been sold,"
Timely takedown means removing online listings or posts quickly once a vehicle is sold or no longer available. Delayed removal can create a mismatch between what customers see and the actual sale status, which can lead to complaints and compliance issues.
due for service
"You'll know who is coming off lease, who is in positive equity, who is likely to purchase in the next 30, 60, or 90 days, and who is due for service."
This means the car is coming up on its next maintenance or repair appointment. Dealers can reach out before the customer forgets.
“Due for service” refers to customers whose vehicles are approaching scheduled maintenance or service intervals. Dealers can use this to target service offers and reminders, often improving retention and visit frequency.
ROI
"Our measurement solutions connect your marketing efforts directly to verified vehicle sales, allowing you to measure real ROI, not just impressions and clicks."
ROI is a way to judge whether marketing actually paid off. It compares results to the money spent.
ROI (return on investment) measures how much profit or value a marketing campaign generates compared to what it costs. The segment emphasizes measuring ROI using verified vehicle sales rather than just clicks or impressions.
impressions and clicks
"Our measurement solutions connect your marketing efforts directly to verified vehicle sales, allowing you to measure real ROI, not just impressions and clicks."
Impressions and clicks are simple online stats—how many people saw an ad and how many tapped it. But they don’t always mean people bought a car.
Impressions and clicks are basic digital advertising metrics that show exposure and engagement. The segment argues these don’t necessarily translate into actual vehicle purchases, so better measurement ties campaigns to verified sales.
inventory
"...I don't know if that's a result of the fact that we don't have as much inventory as we would try to sell normally, but I haven't heard any negatives yet."
Inventory is how many cars are sitting at dealerships. If there aren’t many cars available, it can change pricing and make it harder for shoppers to find deals.
Inventory refers to how many vehicles a dealer or automaker has available to sell. When inventory is constrained, supply-demand imbalance can affect pricing, incentives, and how quickly price changes show up for consumers.
price to the market
"...we've been very clear with our dealers, and with the customers we've talked to, we're not going to lead. We're going to follow the marketplace and we'll price to the market."
“Price to the market” means pricing based on what’s happening in the real buying world—like competitor prices and how much people are willing to pay. It’s a way to avoid pricing yourself out of sales.
“Price to the market” means setting pricing based on what buyers are paying and what competitors are charging, rather than using a fixed internal pricing plan. Automakers often do this to maintain demand and avoid being out of step with prevailing incentives, inventory levels, and regional conditions.
Toyota bZ4X
"...e're trying to give people, you know, we had the BZ4X, now that we have the BZ, which is a much better ..."
The Toyota bZ4X is an electric SUV, which means it runs on a battery instead of gasoline. It’s the kind of car people talk about when comparing earlier EVs to newer ones in the same overall electric lineup. The podcast is essentially saying the later bZ is an improvement over the bZ4X.
The Toyota bZ4X is an all-electric compact SUV built as part of Toyota’s “bZ” (Beyond Zero) electric lineup. It’s often discussed because early versions were compared to later updates, with the podcast noting that Toyota has moved on to a “much better” bZ model after the bZ4X. That makes it a relevant reference point for how Toyota’s EV strategy and product execution evolved.
incentives
"...we've done a lot of training, and we have good incentives on those cars to make sure that people, the more people we can get in now early on..."
Incentives are deals that reduce what you pay for a car, like rebates or special financing. They’re often used to make electric cars more affordable and easier to buy.
Incentives are discounts, rebates, or financing offers used to lower the effective price a customer pays. Automakers use incentives heavily for EVs early in their lifecycle to overcome higher sticker prices and encourage adoption while supply and demand stabilize.
dealer training
"...we really want to jumpstart electric cars because we have a lot coming, and so we've done a lot of training, and we have good incentives on those cars..."
Dealer training means teaching dealership staff how to sell and support a new type of car. With EVs, that includes helping customers understand charging and what to expect from ownership.
Dealer training is how automakers prepare sales staff and service teams to understand new technologies—especially EVs. For EVs, training typically covers battery basics, charging guidance, warranty/service processes, and how to explain total cost of ownership to customers.
Fuel price sensitivity
"Well, I looked at the news clips the other day, and every other article, one was right off of an automaker, and then there was one about how EVs are great because oil prices are going up and gas prices are going up..."
The segment ties EV demand narratives to fuel prices—specifically oil and gas price movements. The speaker notes articles arguing EVs are attractive when gasoline costs rise, and also articles raising concerns. This highlights how consumer economics and media framing can influence EV buying decisions.
Conquesting customers
"I think we have a chance to conquest customers who have gone and tried electric cars by other automakers, and we can bring them back into our family."
They mean trying to steal customers from other brands. In this case, Toyota wants to win back people who already tried electric cars from other automakers. The strategy is about brand trust and getting people to switch again.
“Conquest customers” refers to winning buyers who previously chose competitors’ EVs and bringing them back to your brand. The speaker frames Toyota’s advantage as trust in Toyota to build a quality EV, aiming to pull customers back after they tried other automakers’ electric cars. It’s a competitive marketing concept tied to brand switching behavior.
Logistics operation (supply chain)
"You have a very large logistics operation. Nothing in the short term. So, what happens is, right now, how long is it going to last? Nobody can tell you. So, we're not going to panic,"
They mention Toyota’s big logistics system, meaning how the company ships parts and vehicles. Fuel price changes can affect those shipping costs and planning. The speaker is saying it’s complicated and not something they can predict perfectly in the short term.
The speaker mentions Toyota’s “very large logistics operation,” connecting fuel price changes to internal operations. Logistics here implies the supply-chain and transportation network used to move vehicles and parts. The point is that fuel costs can ripple through costs and planning, even if the short-term impact is limited.
test phase
"How far along are you on converting your fleet to the hydrogen fuel? No, it's still in test phase. We're still small, but we're big."
A “test phase” means the company is trialing a new technology or process before scaling it up. For hydrogen fleet conversions, this often involves validating reliability, safety procedures, and real-world operating costs.
charging at home
"Somebody has a home with a garage and they can charge it home and they don't drive a lot. It's great."
Charging at home means plugging the car in where you live. It makes owning an electric or plug-in hybrid easier because you don’t have to find charging stations every time.
Charging at home is a key adoption factor for EVs and plug-in hybrids because it reduces reliance on public charging. The speaker frames it as enabling a segment of drivers—those with home garages and lower daily mileage—to use electricity conveniently.
battery electric vehicles
"Still today, most of the battery electric vehicles that are sold are in addition to a household fleet. They're not replacing gas cars..."
Battery electric vehicles are cars that run on electricity from a battery. In this discussion, the point is that many people buy an EV in addition to their current car, not instead of it.
Battery electric vehicles (BEVs) run only on electricity stored in a battery pack, with no gasoline engine. The speaker emphasizes that many BEVs sold are “add-on” purchases rather than direct replacements for existing gas cars.
plug-in hybrid
"My wife now drives a plug-in hybrid. She loves it because she never has to go to a gas station, but she didn't have to fear going on a long distance trip if she wants to go."
A plug-in hybrid is a car that can run on electricity, but it also has a gas engine as backup. You can charge it at home, and it can still handle longer trips without worrying as much about running out of battery.
A plug-in hybrid (PHEV) combines an electric motor with a gasoline engine and can be charged from an external power source. The speaker’s example highlights the benefit of avoiding frequent gas station trips while still having range flexibility for longer trips.
manufacturing footprint
"Does Toyota's manufacturing footprint in the United States right now, good where it is for the long term?"
Your manufacturing footprint is basically where a company builds cars and parts. If rules or costs change, they may move or expand production to stay competitive.
A manufacturing footprint is the set of plants and production locations an automaker uses. When tariffs, regulations, or demand shift, companies may adjust the footprint to keep costs and delivery times under control.
tariff issue
"When you talk about this tariff issue, they're going to be short. There's going to be pricing solutions. There's going to be efficiency solutions and there's going to be footprint solutions."
A tariff is basically a tax on imported products. If cars or parts cost more because of tariffs, companies may raise prices or change where they build and buy parts.
Tariffs are taxes the government places on imported goods. In autos, tariff pressure can raise the cost of parts and vehicles, which often forces automakers to adjust pricing, sourcing, and production plans.
battery plant
"So we have a lot of things going on on top of the $14 billion battery plant that we're still building out."
A battery plant is where EV (and some hybrid) battery packs are produced or assembled. Battery manufacturing capacity is a major lever for automakers because it affects cost, supply reliability, and the ability to scale electrified vehicles.
I want to buy where we build
"as we always say, we want to build where we sell. I want to buy where we build. So spend our philosophy for a long, long time and it won't change."
It means the company wants to source parts from nearby suppliers. That can make deliveries more reliable and cheaper.
This phrase describes local sourcing: buying parts and materials from suppliers near the plants. It supports supply-chain stability and can reduce costs and lead times, especially when trade rules change.
full capacity
"I will tell you that our plants are more efficient than anybody else's in the industry and we're running them at full capacity. So there's always room for more."
“Full capacity” means the factory is working at its maximum production level. If demand increases, the company may still have room to grow depending on timing and planning.
Running plants at full capacity means the factories are producing as much as they can with current equipment and staffing. It’s a common way executives describe whether there’s room to increase output if demand rises.
tariff pressure
"You can get the latest news on tariff impacts, EV cancellations, and everything happening in the auto industry at AutoNews.com."
A tariff is a tax on imported products. If car parts get taxed, they cost more to buy, and that can push car prices up.
Tariffs are taxes placed on imported goods. In autos, tariff pressure can raise the cost of parts and vehicles, which often leads to price hikes, supply-chain changes, or production shifts.
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