00:00
We're trying to always focus on delivering the most performance, the most efficient level
00:05
of performance for the best cost.
00:10
Beyond the Wrench with Jay Gannon from Wrenchway.
00:25
Welcome back to another very special episode of Beyond the Wrench.
00:30
We're here at the Milwaukee Pipeline event, and we've had a lot of fun here today.
00:36
So many different things to see, so many different products to talk about, and today, Jason Isaacs
00:43
is joining me to talk about lighting.
00:47
In our space, in the automotive and diesel spaces, lighting is a hot topic just because
00:52
there are a lot of shops with very poor lighting.
00:55
So we'll dive into everything lighting, but how you doing, Jason?
01:00
Thanks for having me.
01:01
This is going to be fun.
01:02
How you holding up there out on the floor?
01:05
Fortunately enough, I didn't have to spend all day talking.
01:09
I've got a product manager from my team that covered that for us this year, so I had
01:14
the opportunity to walk around and really get ideas for next year.
01:18
Oh, very, very cool.
01:19
So we're going to start this off very similar to how we start off every episode of Beyond
01:24
the Wrench, which is talking about you, talking about your background and really what led you
01:29
to what you do today.
01:30
And I should mention your job title is Director of Product Marketing.
01:38
So my role within Milwaukee is really managing the portfolio products we have, making sure
01:44
we're continuing to deliver on what users are needing out in the marketplace and making
01:49
sure we're growing that business on its own, and that as this organization has
01:54
gotten bigger and bigger, we've really focused on creating smaller teams within the group
01:59
to make sure we're still managing really the intimate details at a category level, that
02:05
that way we're not ignoring things over time.
02:07
So that's a credence really to the leadership group to get people in the right spot to
02:12
deliver on what our customers really need.
02:15
So what does your day-to-day life look like at Milwaukee?
02:19
Yeah, it's on the product management side.
02:21
It's one of the most cross-functional roles that's out there.
02:25
So you touch a little bit everything from sales to distribution to commercial planning.
02:33
So what promotions or placement programs are we running to get products actually into distribution
02:40
to production planning on the manufacturing side?
02:44
And then at the beginning, really the development and even before that, what are we going
02:50
How do you get prepared for a role like that where there are just so many different elements
02:56
Another kind of cool part about the company, like when I start and we're skipping over how
03:02
Well, we'll get back to that too.
03:03
But that's been the cool part of this.
03:06
My entire time in corporate Milwaukee has been in lighting.
03:12
So like 12 years doing this, I started when there was really nothing.
03:17
There's a handful of products and I've been able to kind of grow this into a pretty substantial
03:23
business that covers a lot of different users and applications.
03:27
So like as we talk through this, let's go back and talk about what got you interested
03:33
in this in the first place, right?
03:34
So when you go back, maybe you're in school, was this something that you had on the
03:39
radar as to what you were going to do with your life?
03:43
And I'll even start a little bit before that, just set kind of the stage a little
03:47
But originally from a really small like agricultural based farm town.
03:51
So I grew up doing farm work, construction, things like that.
04:00
And so like grew up pretty blue collar grassroots type of stuff.
04:05
And at that point in time, didn't really know what I wanted to do coming out of high
04:09
school, but was familiar with a lot of things in that space.
04:13
And then most of my family is in the automotive industry.
04:16
So auto body from farm implement type work to car truck, kind of really across the board.
04:25
And then my dad drove a semi truck over the road as a sole proprietor.
04:30
So I would help him on the weekends, changing tires and doing just general maintenance
04:35
So pretty well versed background on some of the hands on, on side of things.
04:40
But when I finished school, I'm like, I have no idea what I want to do.
04:45
So I actually joined the, joined the military and went into the army for five years.
04:50
So I did that for a little bit of time.
04:52
And then I'm like, okay, time to put that behind me and work on kind of the next
04:58
And I went to the university in Nebraska and still didn't really have any idea what
05:03
I wanted, wanted to do long term.
05:05
I'm like, came out of time in the military and I'm like, okay, what's the thing
05:10
I can go do that's most versatile on the back end.
05:13
So just went, got, when got a standard like business administration degree, sure, that
05:18
had a lot of flexibility within it.
05:20
And then ironically at the career fair at university in Nebraska, Milwaukee had a booth
05:25
set up and I'm like, okay, like I know tools, I'm comfortable with tools.
05:30
And that really started the process in is that was the first kind of glimpse of
05:37
how fast this company moves.
05:38
Cause it was like one quick conversation at an interview table.
05:41
They're like, hey, you got an extra couple hours and interviewing with a couple
05:46
managers that they had there.
05:47
And then I was up in Brookfield like a month later.
05:50
And that was at the kind of the tail end of the spring semester.
05:56
And I was graduating at the fall semester.
05:59
And within a month of interviewing, they call me back.
06:01
They're like, no, it probably wasn't even a month, a couple of weeks.
06:05
And they're like, Hey, what do you think about upstate New York?
06:07
I'm like, wait a minute for a sales position.
06:10
So I'm like, okay, I was on the East coast before in my time in the military,
06:16
back to the Midwest.
06:17
And this is 2010, 11.
06:20
So the, the job market was kind of on its back.
06:23
Coming back a little bit.
06:24
Back a little bit, but like everything was still a little iffy.
06:27
I'm like, let's go.
06:28
And it was definitely the best life decision I've ever made really
06:33
because it's got me here.
06:35
And I never really, it was a sales position, but they're like, we have
06:39
a big leadership development program that allows you to go a lot of different ways.
06:44
And then started to get a better understanding of different paths.
06:48
And for me, like sales wasn't really for me.
06:53
It was a great experience to learn a lot about like our largest
06:58
distribution partners and things like that.
07:01
But pretty quickly I had my eyes set on product and, and did a couple of years
07:06
in sales and then was afforded the opportunity to interview for a role
07:11
on corporate and I've been here ever since and it's been a, been a blast.
07:15
Oh, it's such a great company.
07:16
And we've talked a lot today about culture and really what a great
07:22
culture that Milwaukee has.
07:24
Did you feel that as soon as you kind of came in the doors and started
07:28
Yeah, in like the people I started with are like some of my best friends
07:33
that were in my wedding.
07:34
So that's, and I think Tim even brought it up on the Q and A portion of
07:38
what, what kind of keeps people here.
07:40
And, and it is very like foundational to like, hey, no job is easy, right?
07:47
And like having other people that you're really close to that, to
07:51
like even kind of having a confidant to like go to like, hey, I'm
07:55
having this problem.
07:55
How like, have you ran into this before?
07:58
And just having like those close relationships to be able to go at
08:02
like those conversations, it's, it's priceless.
08:05
And that's I think what everybody's looking for when they're going
08:08
to work somewhere, right?
08:09
Is they want that support of culture and Milwaukee's done a
08:12
phenomenal job with that.
08:14
I do have to ask, as somebody that came from a small rural town,
08:17
we had a conversation about this before we hit record, uh, you
08:21
talked about summer jobs working on a farm, did that include
08:26
That's, that's whenever I'm complaining about my daily, like
08:29
my daily job, my daily responsibilities, I look back and
08:32
like, at least I'm not in a haymow anymore.
08:36
It can, it can always be hotter, harder, hotter, sweatier.
08:41
No airflow whatsoever.
08:43
It's a, that's actually bringing back some memories for me
08:46
right now where I'm like, Oh my goodness, the middle of
08:49
August, it was not, not fun to be in a barn at that point.
08:54
Uh, talk about a time like it was kind of warm outside today,
08:58
but like when you're doing physical labor all day outside
09:02
and then you have to go put it up in a barn, like it's,
09:05
yeah, we got it pretty good right now.
09:08
Well, this is, uh, thank you for all the information on
09:10
your background, such a cool background.
09:12
Now, when we talk about lighting, uh, this is your
09:17
This is something that I think a lot of shops are
09:20
interested in just because there's been, uh, what I
09:23
would consider a lack of lighting for a long time and
09:26
it makes your job really, really hard when you can't
09:28
see what you're actually working on.
09:30
Uh, talk to me a little bit about what Milwaukee has
09:33
done in the lighting space.
09:36
Uh, it's pretty broad.
09:37
Um, we started really the mainstay of what we did
09:41
was really leveraging like M12 and M18 to get
09:44
lighting off the ground.
09:46
So, uh, and this has been well over a decade ago
09:49
where like it was, hey, in the automotive space,
09:52
like everybody had the incandescent droplight,
09:55
uh, 25 foot extension cord, dropping it down in the
09:59
engine compartment, gets hot, all that stuff.
10:01
Um, and we brought, uh, M12 and M18 stick lights
10:05
to the market pretty significant time ago.
10:08
Um, but that was like that really easy one to
10:11
And so we did that.
10:13
And then the big thing at the time was really
10:15
how do you go out and deliver a light that's
10:17
as bright as halogen products in the market?
10:20
And, and obviously now halogen is kind of gone by
10:23
the wayside for LED technology.
10:25
Um, but the first one we launched is our, uh, kind
10:28
of baseline M18 floodlight.
10:31
Um, when we launched that, we launched it right
10:34
as I was starting on the lighting team and, and
10:36
right as I showed up, I saw all the back order
10:38
issues that we had with it because we launched
10:41
a product that's, uh, was $100 in the
10:44
marketplace against products that are 15, 20
10:47
bucks in, and we're like, okay, like this
10:52
Um, and I think we had orders in our system
10:55
for what we thought we were going to sell in
10:57
the first six months.
10:58
So that really opened our eyes of like, okay,
11:00
this is much bigger than this one individual
11:03
Uh, and then from there, we've just really
11:05
scaled it in a way that, uh, really leaning
11:08
in, in on like form and function, uh, like
11:11
making products easier to move around.
11:13
Um, and as that, as LED technology and
11:16
efficiency has continued to grow, uh, we've
11:18
partnered with some of the premier LED vendors,
11:21
uh, across the world to make sure we're
11:23
always leaning in heavy on the efficiency
11:26
side, um, which a lot of the commodity stuff
11:29
doesn't have to do because they're always
11:31
Um, so we're trying to always focus on
11:33
delivering the most performance, the most
11:35
efficient level of performance for the
11:38
As somebody that, uh, once I had, I had
11:42
a treble light on a car and I had raised
11:45
it up on a hoist and it was connected to
11:48
a cord, which was connected to the wall.
11:50
Uh, and credit to the strength of this
11:53
old light to stay in the wall, stay plugged
11:57
in, but I raised the hoist all the way up
11:59
and it actually caught and acted like a
12:01
slingshot and, uh, came back down and
12:03
just it shred into a million pieces,
12:05
Shattered like crazy.
12:06
So as you're developing this
12:08
technology, I'm sure you're seeing
12:11
some of those kind of cases where,
12:14
you know, hey, like maybe that's not the
12:15
safest or maybe that's not the best way
12:20
And in, like we swung hard at durability
12:23
in this category from when we started.
12:25
Almost have to, right?
12:26
Yeah, it was like one of the biggest
12:27
downsides of the stuff that was out
12:29
there at the market at the time and
12:31
kind of still is to a certain extent.
12:34
Um, and it, it was a hard thing to
12:37
Like in that, that floodlight that we
12:39
made, uh, that really springboarded
12:42
us into a lot of other segments of
12:44
lighting, uh, is bulletproof.
12:47
Um, like we, one kind of story about
12:51
that product, it was out on, um, on the
12:54
Tramway at Disney World.
12:55
They were working on it at night.
12:58
Someone left it on the tracks.
13:00
Uh, Tram came through the next
13:04
Uh, the whole thing was flattened.
13:05
They bent it back, plugged a
13:06
battery in it and it still work.
13:08
So in like, one, it was a really
13:11
important thing, like, hey, we weren't
13:13
going to solve for that, right?
13:15
Uh, but it set at such a high
13:17
durability standard in this space.
13:20
And I was like, okay, like that's
13:22
Like we can never go below that.
13:24
And, and it really set the stage
13:26
to, to force us, uh, force our
13:29
engineering teams to really think
13:30
differently about how we design and
13:32
develop products in a way that they
13:34
can live in a lot of these
13:36
We're not trying to design stuff to
13:37
get ran over by train by any means,
13:39
but like we need to keep that
13:42
always really front of mind against
13:44
a really heavy commodity market,
13:46
which makes total sense.
13:47
And, you know, I, I am interested
13:50
in the development side of this,
13:52
Because it's easy to say lighting.
13:55
Oh, we got lights on the ceiling
13:56
in, in our environment.
13:58
That doesn't, that doesn't play
14:00
well a lot of times because you
14:01
do have a hood going up or you
14:03
have something that's going to
14:05
block whatever lighting you have.
14:08
Talk to me a little bit about how,
14:09
how do you find opportunities to
14:11
build something different?
14:13
Uh, it's not as complex as what
14:17
It just takes time.
14:19
And, and takes time to take a step
14:21
back and listen and watch and
14:24
understand the situations that,
14:26
uh, in a really intimate detail.
14:28
And, and a lot of times it's like
14:30
you talk to someone in an
14:32
automotive shop or in any
14:33
environment, it's like, this is
14:35
And, and you're like, okay.
14:38
And you ask a couple other
14:39
questions and, and you get to a
14:40
much deeper underlying problem
14:42
that you really need to solve
14:43
for that also solves for the,
14:45
the thing that's front of mind
14:47
So, uh, it's, it takes a lot of
14:49
time there, um, in the first
14:51
place and like I push my team
14:54
to like, hey, we don't have to
14:55
design the solution, right?
14:57
Um, we have to go out and
14:59
clearly identify like where the
15:01
products are, where they need
15:02
to live, uh, what the problems
15:04
are with the existing things.
15:05
And then we have an entire
15:06
design group where like, hey,
15:08
here's the problem.
15:09
Like we're going to step away
15:10
and, and come back with some
15:12
options to help us solve this.
15:13
And did that, did that, was
15:16
that a progression in your
15:17
career, would you say?
15:18
And just being able to ask the
15:19
right questions and, and really
15:21
being able to get to the true
15:23
Yeah, it's, it's definitely the
15:25
hardest part of that role, of
15:28
the role of a product manager
15:29
because it's, it's easy to
15:31
jump to the, jump to the
15:33
solution, like, oh, I can go do
15:34
this and, and that takes care of
15:36
it. And, and really peeling back
15:39
the onion to understand
15:40
everything at a very granular
15:42
level, to make sure whatever we
15:44
bring to the market is, uh,
15:46
delivering on the user need and,
15:49
Uniqueness sells really well,
15:50
especially in the automotive
15:53
And that was a really hard
15:55
because you think you're doing
15:57
And the good thing is, is
15:58
like when I came in, my
16:03
manager and manager's manager,
16:05
we're really good at challenging
16:06
me on, like, like, this is
16:08
really baseline, like we need
16:10
depth around this and
16:12
continued coaching and
16:13
understanding of how to do it
16:14
well. Because this is a trait
16:16
that, like people go to school
16:19
to do this as, as a career
16:21
path. And, and we're
16:22
trying to figure out how to,
16:24
how to do it as product
16:25
managers, but also do the
16:26
development and commercial side
16:27
and all those types of things.
16:29
One thing that I think has
16:31
resonated with every Milwaukee
16:33
employee that I've talked to is
16:35
that piece right there and how
16:36
key that is to the success of
16:37
the company as a whole.
16:39
Being able to go in and
16:41
truly understand that, hey,
16:42
we've got to dig a little bit
16:43
deeper. Are there times when
16:45
you're trying to dig a little
16:46
bit deeper where you're
16:47
getting resistance from the
16:49
people you're trying to get
16:50
more information from?
16:51
Oh, for sure. Um, and
16:53
every, every person you talk
16:55
to in the field is unique
16:58
Some people are very closed
17:00
off and I don't really
17:03
want to, want to engage in a
17:04
conversation or they care more
17:06
about the work they, they need
17:07
to get done, which is fine.
17:09
But you find some people that
17:11
can really articulate the
17:13
problems and you can drive
17:15
the depth. And the, the
17:16
challenge for us is we want to
17:18
try to get in there and do
17:19
this as fast as we can,
17:20
because we're getting in the
17:22
way of that individual making
17:25
So we have to be really
17:26
efficient with it and try to
17:27
keep it as condensed as
17:28
possible. And for us, like
17:31
you kind of trial run a
17:33
survey or a path of question,
17:35
line of questioning, you try
17:37
it once and you're like, OK,
17:38
this, this didn't work right.
17:39
And then you're back out in
17:40
your car, like kind of
17:41
rescoping, restructuring
17:43
everything in a way that
17:44
allows you to get, get to
17:46
where you need to go as
17:48
efficient as you can.
17:49
How, so I want to walk
17:51
through like day of in a
17:52
shop and really try to
17:54
understand this process.
17:56
Is it as simple as you've
17:57
got a pad of paper and you
17:59
pull up a chair in the corner
18:00
of the shop and just watch
18:02
the text work or how does it
18:04
that look? Yeah, it can be
18:07
sometimes it's very
18:08
prescriptive around trying to
18:09
really focus on something
18:12
And then there's times where
18:13
it's very exploratory and
18:15
and you're trying to just it
18:17
may be observational
18:19
and sometimes it may just be
18:21
kind of digging in on on
18:22
what someone's doing.
18:23
And the hard part in an
18:24
automotive shop is you
18:25
never know what's going to
18:26
be there. Yeah, like
18:29
replacing a rear differential
18:30
and then the next time you
18:32
go in, they're doing brakes
18:34
and tires on a vehicle.
18:35
And it's like, OK, this is
18:36
totally different than what I
18:37
saw last time, but I need to
18:39
maximize my time now.
18:40
So how do I steer the line
18:42
of questioning in a way that
18:43
fits to that person's
18:45
Interesting, because I'm
18:47
a true believer in like if
18:48
you're not seeing the actual
18:49
work that's being done to
18:52
to feedback into the product
18:53
you're developing, it
18:55
becomes a little bit
18:56
challenging on understanding
18:58
like some data driven decisions
19:00
through that process.
19:01
I'll give you an example that
19:02
used to drive me absolutely
19:03
nuts. I started off my
19:05
career as a technician and
19:08
front brake jobs were always
19:10
a pain because you would
19:11
hang the light like on the
19:12
strut or, you know, and it
19:14
was twisted the wrong way
19:15
and you could never actually
19:16
get it to where you wanted
19:17
to look at it. Did you see
19:19
that scenario in any of
19:21
Yeah, and I would like to
19:23
underbody life for that
19:24
specific evaluation.
19:26
But yeah, they're and
19:28
that's the craziness about
19:30
an automotive technicians'
19:31
needs around lighting.
19:32
They're always having to work
19:34
around something, always having
19:35
to reach around something to
19:36
get to nut, bolt, hoses,
19:38
whatever. It's a very,
19:41
very unique application
19:43
versus a lot of the other
19:44
core trades that we focus
19:45
on, but also opens up
19:47
a huge opportunity for us
19:48
to go out and solve things
19:50
Interesting. So in that
19:52
scenario, you see that
19:54
there's a problem and you see
19:56
that, hey, maybe we've got
19:58
to come up with a different way
19:59
to get the light in that
20:00
really kind of compact space
20:03
with the technician having
20:04
their hands in there and
20:07
really just I think a lot
20:09
of a lot of opportunities
20:10
block light from being able
20:12
to really have that
20:14
technician be able to see
20:15
what they're working on.
20:18
From that stage, I mean,
20:19
are you then kind of
20:21
in your mind just trying to
20:22
figure out, OK, how could
20:23
I get the light in there?
20:25
Yeah, there's there's quite a bit
20:28
And sometimes like.
20:30
We don't even make it that far.
20:32
It's a lot of times it's like,
20:34
OK, this is the problem.
20:36
And then you hand it.
20:37
Yeah. And then like, hey, we
20:38
may come back into the office
20:40
and grab a couple of designers
20:42
and engineers and go flip
20:44
up a hood in the parking lot
20:45
and say like, OK, this is
20:46
what I saw. And like, what
20:48
are ways that we think we can
20:49
solve this or to get every
20:52
the most value you can get
20:53
out of a development team is
20:55
getting them immersed in the
20:57
And if you can get everybody
20:58
bought in on like, hey, are
21:00
we all in agreement that this
21:01
is actually a problem?
21:02
Yeah. And then then it's
21:03
just like clockwork.
21:04
Everything starts and you
21:07
everything right in every
21:08
application. But those are
21:10
the things that make really
21:11
our team the most powerful
21:14
is really outlining those
21:15
situations really well.
21:21
Technicians, have you checked
21:23
It's a free online community
21:25
for automotive and diesel
21:26
professionals, just like you.
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22:10
How has the automotive side
22:14
of lighting grown over the
22:15
years? Because obviously the
22:17
product line has exploded
22:19
with all kinds of different
22:22
Walk me through that piece a
22:23
little bit. You started off
22:24
when you started your career
22:25
with a lot less selection
22:28
of lighting products.
22:33
Yeah. So when I started,
22:35
I think we had five products.
22:37
And for perspective, now we
22:39
have over 60 products
22:41
across five different battery
22:43
types and four different
22:45
battery types. And then we
22:46
have internal or chargeable
22:47
products and then a small
22:50
mix of other like alkaline
22:51
stuff that that's not really
22:53
But the hard part is like
22:57
we have a lot of users to
22:59
feed from our brand.
23:01
And and we dip in like
23:04
every couple of years we go
23:05
heavy on like what's the next
23:07
user group that we really
23:09
And you've seen that through
23:10
product development from us
23:12
over the last better part
23:14
And when we started like,
23:16
hey, we started with a very
23:18
baseline like, hey, here's
23:19
a stick light that's powered
23:21
off of one powered off of M
23:22
12, one that's powered off
23:25
The next easy, easy answer
23:27
was like, hey, a lot of guys
23:31
Like, hey, we've got some
23:32
batteries that can that can
23:34
So so we went went down
23:36
And then 2017, 2018,
23:41
we were starting to get
23:42
another portfolio products
23:45
around personal lights.
23:46
So like flashlights,
23:48
headlamps, things like that.
23:49
And and you walk into an
23:50
automotive tech shop
23:52
and be like, hey, do you mind
23:53
if I take a look at your
23:55
toolbox and or like, where do
23:57
you keep your flashlights
23:59
They pull up on a drawer
24:00
and it is with all the other
24:03
And it but they may have
24:05
two or three different
24:05
pin lights, a few different
24:08
And we're like, oh, wow.
24:10
Like, there's a huge need
24:12
Like, obviously, like
24:14
if they have this many
24:15
things, none of it's doing
24:16
really well or they just bought
24:17
it on a bargain deal
24:20
Which is an uncommon either.
24:22
But it opened up our eyes
24:24
to where where there's
24:25
a substantial amount of
24:26
opportunity and is with
24:29
how diverse applications
24:33
are in the automotive space
24:34
like size is really critical.
24:36
And and we started to build
24:37
in a lot of functionality
24:39
into our personal lighting
24:40
program to help with that.
24:41
So whether it's a pin light
24:44
someone's shirt pocket
24:45
and they wear it literally
24:47
every second that they're
24:49
We did some unique things
24:50
around putting like FDA
24:52
approved rubber on the back
24:54
because the first thing
24:55
first thing you have to do
24:56
when you need a light
24:57
and you need to work
24:58
with both hands that flashlight
24:59
goes in someone's mouth.
25:03
We just did the FDA approved
25:05
rubber on the back of the
25:06
light with a thought of that.
25:07
That is rather than just
25:09
biting on a big metal tube.
25:11
And then then we did like
25:13
on red lithium USB,
25:14
which is a single cell
25:16
swappable battery platform
25:19
We did stick light,
25:21
which is kind of a common place
25:23
in the automotive space.
25:25
And then probably four years
25:27
ago, I'm going to get the year wrong
25:30
was really one of the first
25:32
really unique products
25:34
in the automotive industry
25:35
was the M12 underbody light.
25:37
And and that was a product
25:39
that really came to came
25:40
to life around really just
25:42
watching technician
25:44
hit the button on the lift
25:45
to send the car up in the air.
25:47
And then they're like fighting
25:49
around trying to figure out
25:50
how to light up everything
25:52
And and it's like, OK,
25:53
they're a text picking up
25:55
a flashlight or trying to
25:57
grab a corded light
25:58
and set it on the ground
26:00
And then they look down
26:01
and they're staring into it.
26:02
And it's like, OK, why can't
26:03
we just take the light
26:05
closer to the application
26:06
and just make it adjustable?
26:08
And and it kind of came
26:11
from an idea of being
26:12
at the dentist and like.
26:14
They pull the light over your head
26:16
and it's just that thing
26:20
So then we thought about like,
26:21
hey, what are the other like?
26:23
Hey, this thing isn't small
26:25
by any means, but it's adjustable
26:28
How do we get as much out
26:29
of the space that we're
26:30
taking up in this environment
26:32
And and then we saw guys
26:35
going to put their sockets
26:36
on the on the arm of the lift
26:38
or ratchets or whatever.
26:40
And we're like, why don't we
26:41
just put a magnetic tray
26:43
in this and then boom,
26:45
engineers in a in a week
26:47
had had magnets integrated into it.
26:49
And then guys were just setting
26:51
magnets and bolts and nuts
26:52
just right on that magnetic tray.
26:54
So now you think of it
26:55
from a from a shop owner
26:57
standpoint like, OK, you're
26:58
saving a few seconds here
27:00
and there, but a few seconds
27:01
here and there over a year is
27:02
huge, add up to a ton of time.
27:05
And that was really one
27:06
of the really cool products
27:08
to see going to the market
27:09
and really a lot of people
27:11
gravitate to it out of the gates.
27:13
That was one of those
27:14
like the first time you walk
27:15
into a store and see that
27:17
you're like, that's pretty cool.
27:19
So when when you you're going
27:21
through this, it feels like
27:23
it's not just all about
27:24
the lighting itself.
27:25
It's about how the light
27:27
gets to where you need it to be.
27:29
So like if it is a magnetic base,
27:30
if it is something else
27:33
like the adjustment in it,
27:34
like that that's kind of a game
27:36
changer because I don't feel
27:37
like there was anything else
27:38
like that before that.
27:41
And the light is one of the.
27:44
Can be one of the easier parts.
27:46
There's a lot of times
27:46
where it does become challenging,
27:48
but really making sure
27:49
you're maximizing the utility
27:52
out of the product is one of the
27:54
things that we really try to lean
27:58
with a lot of other options,
27:59
right? Like there's
28:00
hey, we have the largest
28:03
market share and all of our
28:06
So like that is something one
28:09
we don't take for granted
28:10
first and foremost,
28:11
but also like it gives us
28:13
a lot of flexibility too.
28:15
But we don't want to just ignore
28:17
the fact of like, hey,
28:18
people are going to just buy it
28:19
because it's M12 or M18.
28:21
We want to do everything we can
28:23
on each one of those products
28:25
to make sure it delivers
28:26
as much as we possibly can.
28:28
So what else do we have
28:29
in the automotive world
28:32
So another kind of the big
28:34
brother to that M12
28:36
under body light last summer.
28:39
I guess we're just right out of
28:40
a year of it being in the market.
28:42
We did the what we named
28:45
the M18 extendable boom
28:47
boom light. So once we got
28:49
that school M12 product
28:51
into the market, it was like,
28:53
OK, like this is great,
28:55
but it's great for cars and
28:56
trucks. We need something
28:58
bigger for everything
29:00
from over the road vehicles
29:01
to heavy equipment.
29:04
Just the application area
29:06
grows and the size of the
29:08
equipment grows. So we needed
29:09
something proportionally larger
29:12
to tackle those applications as
29:15
its own challenge in its own
29:17
right of how to how to get
29:18
that that thing hammered out
29:21
because once you put forty
29:22
some inches of extendable
29:23
length off three different
29:25
arms, like you need a lot
29:27
of magnetic oh my goodness.
29:31
that magnet can hold like
29:33
up to two hundred pounds
29:35
to get to to hold it
29:36
at full distance, especially
29:38
like and we're like, OK,
29:40
what what if the frames rusted?
29:42
Yeah, like that comes into
29:45
So we threw everything we
29:46
could at the magnet magnetic
29:48
strength on it in development.
29:50
We're like the first prototype
29:52
we stick it to something and
29:54
we're like, oh no, like
29:56
how do we get this thing off
29:58
And I think we ended up
30:00
like using a pry bar to bring
30:01
it loose. And it's like, OK,
30:02
we need to come up with something
30:05
So we kind of framed up the
30:07
problem, took it to the
30:09
engineering team and they just
30:11
went and created a mechanical
30:12
advantage arm in it
30:14
that just had a little plunger
30:15
on the bottom that popped it
30:16
loose. It takes like, I don't
30:18
know, ten pounds of pressure
30:19
to break it loose and good to
30:21
go. How did you get around
30:23
like the rusty frame thing
30:25
because that probably is
30:27
an issue in and of itself
30:29
where you want to make the
30:30
magnet really, really strong,
30:32
but you also have to be able to
30:34
get it off or you like, I feel
30:36
like if you're talking about a
30:38
rusty frame, those of us in the
30:39
Midwest, we really struggle
30:44
you're just making a really
30:45
strong magnet or you just make
30:46
the magnet stronger to get
30:48
through some of the rust to
30:49
maybe some of the true metal
30:51
that can can hold it.
30:52
Yeah. And and like, hey, rust
30:54
is one thing, but it's also
30:57
So like you go get into
30:59
that and some of that stuff
31:00
is I don't know how thick it is,
31:02
but it like more than a quarter
31:03
of an inch and you look at
31:05
magnets like any air gap
31:07
between the steel surface
31:10
and that magnet has an
31:11
exponential effect on on
31:14
the strength of that magnet.
31:15
So so we tried to take all
31:17
of those situations in mind
31:19
as we're like, OK, what does
31:20
the magnetic strength need to
31:22
be in use to stack all those
31:23
things up? And it's like, OK,
31:25
on bare steel, this thing's
31:26
going to hold 200 pounds.
31:27
Man. But we and magnets
31:30
aren't free either.
31:31
So like, we had to continue
31:32
to add cost in it to do what
31:35
what was right for the application.
31:37
Now, other examples, I just
31:39
want to run through with you
31:41
and see if just one example
31:43
that in my own personal
31:44
experience was a challenge was
31:46
underneath the dash.
31:47
Sure. I don't know what you
31:48
what you suggest for something
31:50
like that. But that is a lot
31:52
of times if you're a technician,
31:53
you're on your back,
31:54
upside down sideways,
31:56
you're kind of it's very
31:59
And the worst thing is if you
32:01
don't have light placement in the
32:03
Yeah. So that's been a common
32:06
challenge that that we've tried
32:07
to solve in a few different
32:09
products because it continues to
32:10
come up. And and for me, it's
32:12
like, OK, we don't have this
32:13
thing totally solved.
32:16
But we're we're making
32:17
incremental improvements kind of
32:18
with a lot of the products
32:20
we're doing on the red
32:23
So we have a couple really
32:25
small compact floodlights
32:28
and then also on internal
32:29
rechargeable. We have a it's
32:31
roughly the size of an iPhone.
32:33
So really slim, low profile
32:35
We see a lot of guys
32:37
though it's magnetic so you can
32:39
And it's got some flexible arms
32:41
on the back so you can clip
32:42
it to like your arm
32:44
coming in for your break
32:46
and stick it to that.
32:47
And then you can pivot it and
32:48
angle it up up underneath
32:50
the dash, which isn't the best
32:51
for a lot of applications
32:52
because a lot of times you're
32:55
But you can also slip that
32:57
back up underneath the dash.
32:59
So if you're doing wiring or
33:01
working on gauges or whatever
33:02
underneath the dash, like you
33:04
can do all those things pretty
33:05
efficiently as well.
33:06
So we haven't necessarily
33:08
come out with Milwaukee
33:10
underdash light, but try to
33:12
keep that in mind for a lot
33:14
of the auto auto specific
33:16
products and general use
33:17
products that we have.
33:19
One request I would have.
33:20
I think is out of maybe out
33:22
of the blue a little bit.
33:24
But would be what would be
33:25
great is if you had some form
33:26
of like air tag in the light
33:28
because it happens more than
33:29
you think where that that's
33:31
especially with the smaller
33:32
lights, they get stuck to
33:33
something and then like, where
33:35
did I put that light?
33:36
It's on somebody's car
33:37
underneath that like a dash
33:39
somewhere and it's hard to
33:43
Another problem that that
33:46
we still need to continue to
33:47
work on on the right
33:49
I think there's there's
33:51
tech to your point.
33:52
There's technology available
33:55
And there's challenges that
33:56
come with kind of everything.
33:58
But but it's something we're
33:59
still committed to spending
34:01
You talked about the headlight
34:03
What what what is the actual
34:05
name of the the headlamp
34:08
that goes that you wear on
34:12
So we have a few different
34:13
ones have a few different.
34:14
Yeah, so we have one of the
34:16
ones that's really been
34:17
beneficial in the automotive
34:22
internal rechargeable
34:25
headlamp floodlight.
34:27
So it's it's a really cool kind
34:29
of unique execution where
34:31
the headlamp is actually
34:33
removable from the band.
34:35
And it's magnetic on the back
34:37
so you can for a technician
34:39
they're looking in an engine
34:40
compartment or whatever
34:41
and another great product
34:43
for some of the under dash
34:46
Yeah, really slim low profile
34:48
light that you can just
34:50
Obviously it's magnetic
34:51
because that's what it holds
34:52
it into the into the headlamp
34:55
But you can take that off and
34:56
move it to any magnetic surface
34:58
and stick it where you need it.
34:59
So it's kind of a quasi
35:02
mini floodlight slash headlamp
35:04
that that does really well
35:07
That's another one where it
35:08
feels like in the last couple
35:10
of years that's come on really
35:11
really strong where you walk
35:13
into a shop now and it's not
35:15
uncommon to see the technicians
35:17
walking around with the headlamps
35:20
And I don't know that I saw
35:22
that, you know, several years
35:23
ago, you used to have way back
35:25
in the day, the really wonky
35:26
ones that didn't fit right
35:27
and the light was terrible.
35:29
But these ones, they put off
35:31
I mean, it's it's it's
35:33
Yeah, it's the power source
35:36
and LED technology that that's
35:37
out there now allows you to
35:39
really deliver a significant
35:41
amount of light and in
35:43
actuality, a lot of times
35:44
it's more than what most
35:46
Yeah, like to actually do
35:48
that, do a job within
35:50
You don't need as much light
35:52
but like on a package, it's
35:54
like, am I going to buy
35:55
1,500 lumens or 1,000 lumens?
35:58
And that's another area where
36:00
we've got to do a better job
36:01
of kind of crafting like how
36:03
much performance is actually
36:05
needed because it all comes
36:06
at at the sacrifice of how
36:07
long that light's going to last
36:09
Do you have any advice on
36:10
that side of like if you're
36:12
out in the market and you're
36:13
looking for something and
36:15
it's described in lumens?
36:17
I know a lot of hunters
36:18
are very familiar with it.
36:19
But if maybe you're not
36:21
that hunter that's out
36:22
there, is there something to
36:23
keep in mind when you're looking
36:25
And it's all hard to say
36:27
in like if you've been
36:29
through our battery rotation
36:31
here, one of the common themes
36:33
that we say is like not all
36:34
lithium is the same.
36:36
In the in the lighting
36:37
world, not all lumens are the
36:40
And kind of the an easy
36:42
way to describe it as lumens
36:43
is kind of the volume of light
36:45
that's coming out of it.
36:48
direct that light, you can
36:49
actually increase the intensity
36:51
of that light as well.
36:52
So there's a lot of times
36:54
where you can take 500 lumens
36:56
of light direct in the right
36:58
And it actually seems brighter
37:00
than a thousand and the numbers
37:01
are somewhat arbitrary.
37:03
Just to kind of make a point.
37:04
But we spend a lot of time
37:06
on optical development as well.
37:08
So we have engineers
37:10
and test equipment next time
37:13
I'd love to show you a little
37:17
we simulate our optical designs
37:20
And then we we test it
37:23
through that simulation to see
37:24
if it's actually doing what we
37:25
wanted to do and we can model
37:30
environment and space.
37:31
And then we'll 3D print it
37:34
or have it soft-tooled and
37:35
manufactured or machined
37:37
and then drop it into the
37:38
product to make sure, like, OK,
37:39
do these things all work out?
37:41
Usually like, OK, we got to
37:42
do it a couple of times to
37:43
get everything tweaked and
37:46
But we're always battling this
37:47
balance between like how
37:49
much performance is needed for
37:50
the application and how long
37:52
do people need these to last
37:54
to not be a burden on
37:55
the daily workflow, right?
37:57
Because once you have to
37:59
either remove that battery
38:01
or remove that light from the
38:02
environment to charge it.
38:05
Yeah, pretty obvious, right?
38:07
Like, you can't get a whole lot
38:09
So we were very specific
38:11
on how we managed that
38:14
The battery side of it, I think,
38:15
is so important also
38:17
just like everything else,
38:20
If you've got your charger
38:21
running and you are pretty
38:23
consistently putting batteries
38:25
on it, I think it is a little
38:26
bit more of a habit from a
38:27
technician standpoint to just
38:29
go throw a battery on the
38:31
charger, whereas if it's not
38:34
a universal battery that's
38:36
going to be used in other
38:37
things, you forget to plug
38:39
that light in one night
38:42
and you have a dead light
38:43
and you're starting the day
38:44
with a dead light and it's
38:45
kind of frustrating.
38:46
And that's the unique thing
38:48
that Milwaukee provides
38:49
in the industry is a single-cell
38:52
swappable battery that's
38:53
compatible with other stuff.
38:55
And a lot of our competitors
38:57
in that space are things that
38:58
are available in the market.
39:01
Like some of the common
39:02
competitors out there have
39:03
20, 30 different batteries.
39:06
And we're like, OK, like...
39:08
We're just thinking about it.
39:09
Yeah, you just buy...
39:11
You buy a light and you're
39:12
like, OK, what are the other
39:14
things that I can put on
39:16
the same battery from a
39:17
competitive standpoint?
39:18
You have one or two things
39:19
where we have 15 different
39:21
products that work on that
39:24
And we feel like there's a high
39:26
level, a high value of
39:28
swappability in that space,
39:29
especially for a high
39:31
frequency user like an
39:32
automotive technician.
39:34
I work with a lot of entry
39:36
level technicians just in
39:38
general, a lot of experienced
39:41
But do you have any advice
39:43
for them as they're maybe
39:44
starting their tool collection
39:46
and what way to go with
39:49
Because it can be cool to have
39:51
the underbody light.
39:52
It can be cool to do all of
39:54
But if you had that
39:56
young technician that was
39:58
starting, would you have any
39:59
advice on maybe what the best
40:01
path for them to go down
40:02
in terms of lighting with
40:04
Yeah, I think if a new
40:06
technician really bought two
40:08
products out of the gates,
40:10
they would be in a good spot
40:11
to really spend some time
40:14
doing the work to figure out
40:15
what they really need.
40:16
And those two things are a
40:18
headlamp and we have a bunch of
40:22
And then also a pin light,
40:23
like doing that inspection
40:25
work to actually executing
40:26
the work are two critical,
40:29
like hyper common things for
40:31
an automotive technician.
40:33
And like, hey, they need
40:35
that high torque impact wrench.
40:36
They need those really highly
40:38
productive money making
40:39
tools in their toolbox
40:41
before they start adding on
40:42
all these other things.
40:44
And like, hey, would I love
40:45
for somebody to go just buy
40:47
every single product?
40:50
But it may be not the right
40:52
Until they start to make some
40:54
Like, don't get yourself so
40:56
far in debt out of the gates
40:58
Like, work your way into it
41:00
and buy it by what you need
41:01
because that's that's going to
41:02
set yourself up better
41:05
to one, be more comfortable
41:08
And then also kind of growing
41:10
to the space and be a little
41:11
more specific about what
41:12
your long term needs are.
41:13
That is incredible advice.
41:15
I hope we actually take that
41:17
clip for the advice piece alone
41:19
because that is I think
41:22
it can get overwhelming with how
41:23
many options are out there.
41:25
And just to know, hey, these
41:27
are things that are going to
41:28
get you by until you start
41:29
to make some money until you
41:30
start to find yourself in a
41:32
better financial position.
41:33
So I just think that's
41:36
We're getting close to the
41:38
And there are a couple things
41:40
I wanted to ask you about
41:41
first, product specific
41:43
That I was just interested in.
41:46
And so we'll do kind of a rapid
41:47
Tell us a little bit about them
41:49
because I am I am curious so
41:51
that you have the Red Lithium
41:52
USB stick light with magnet.
41:55
So that and I kind of a
41:57
little bit represent on the
41:59
But that was a really cool
42:00
product that's really solely
42:02
focused for the automotive
42:03
So that's a good one that
42:06
like, hey, we talked about
42:07
the inspection piece to
42:08
actually doing the work.
42:09
And and that's another really
42:10
good product for for a new
42:12
technician to think about.
42:14
That light just kind of a
42:16
visually looks like a standard
42:18
stick light that's out there in
42:19
But there's a lot of bells
42:21
and whistles into it as well.
42:23
So at the end of the stick
42:25
light portion, there's a
42:26
little inspection light.
42:27
So doing some of the
42:29
general inspection work,
42:30
whether it's the front of the
42:31
engine or underneath, a really
42:33
good solution for doing those
42:36
And then you talked about
42:37
trouble lights, things like
42:38
So something that provides a
42:40
broader area of light that
42:42
actually has a light bar on the
42:43
front and the back that you
42:44
can you can turn on the front
42:47
or the back or both.
42:48
So if you need to drop that
42:49
into an engine compartment
42:51
and say you need to pull spark
42:53
plugs or something like that,
42:55
you can it's got a hook on the
42:56
bottom, you can hang that
42:57
hook on a wire loom running
42:59
across an engine compartment.
43:01
And then you have light
43:02
across the entire side of the
43:04
So that's a really good one.
43:08
Trying to think what else
43:09
Oh, Anna, as most of our lights
43:12
do, it's got a pretty strong
43:14
So if you're working underneath
43:15
an engine and you need to have
43:17
that kind of mounted task light,
43:19
it's kind of a somewhat of a
43:20
mini, mini, mini version of
43:22
that M12 or M18 boom light.
43:25
Oh, very cool and very handy.
43:27
The Red Lithium USB 400L
43:31
So the necklight is a really
43:33
And you think of like, hey,
43:34
we spent a lot of time
43:35
talking about headlamps and
43:38
in the need of getting in and
43:40
a wrap, getting light in and
43:42
And sometimes shining light
43:43
from the top of your head
43:44
or based on the direction of
43:46
your eyes, isn't always the
43:48
So a lot of times actually
43:50
casting light up from
43:51
underneath is beneficial.
43:53
And something that you can
43:55
kind of wear all day and not
43:56
have the compression of a
43:58
headlamp on your head.
43:59
So that's a really great one
44:01
that's part of our Red Lithium
44:03
USB platform that you can
44:05
swap batteries between also
44:06
that stick light as well.
44:07
So you have that swap ability,
44:09
capability, ability.
44:12
So that's that's another good
44:16
Try to think if there's
44:17
I've never actually worn one
44:18
of those, by the way.
44:18
Like I need to I got I have
44:20
to try one of those at some
44:21
We'll figure something.
44:24
The last one I'll ask you
44:25
about paint and detailing
44:27
Yeah, we didn't even get
44:28
into the collision side.
44:29
So this was we'll have to do
44:30
it again sometime because
44:31
we'll we'll have to dive
44:33
And I will say as a caveat
44:35
that is our only like
44:37
collision paint and body
44:40
body type of product.
44:41
But I really came from
44:42
spending time in shops that
44:44
like, OK, you go through
44:46
one side of the shop and
44:46
it's all all technicians.
44:48
And then you go to the other
44:49
side and it's a bunch of
44:52
And we spent some time in
44:53
there and like we're seeing
44:54
a lot of these color
44:55
match lights that are out
44:57
there of color correction
45:00
And we're like, OK, we
45:02
can do this better than
45:04
some of the stuff that
45:06
And we got with some of our
45:08
LED vendors to get the right
45:09
LED for it and in an
45:12
appropriate optical design.
45:14
That's probably one of our
45:15
least known products, to be
45:18
But so far I have a feeling
45:21
And it's crazy to see
45:24
how many people gravitate
45:25
to that product once they
45:26
get their hands on it.
45:28
We've we've shown it as
45:30
at SEMA a handful of years
45:31
and you get the big dogs
45:33
of the paint custom paint
45:35
space and I'm just like,
45:37
hey, check this out.
45:38
Tell me what you think.
45:39
Like I don't even want to
45:40
try to sell you on it.
45:41
And versus some of the stuff
45:42
that's out there that's seven,
45:43
eight, nine hundred dollars
45:45
for a really affordable price
45:47
that does everything that
45:48
those products do and more.
45:50
Man, I learned so much
45:52
about lighting today.
45:53
I really hope we get you
45:54
back as a guest sometime
45:55
because this is this is
45:56
really interesting.
45:57
And I think some of this
46:00
about the future of lighting
46:01
and how much of an impact
46:04
and looking forward what it's
46:05
going to continue to be.
46:07
It's it's exciting stuff.
46:09
So I appreciate you
46:10
joining us here today.
46:10
Yeah, thanks for having me.
46:11
This has been a blast.
46:13
That wraps up another episode
46:15
of Beyond the Wrench.
46:16
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46:17
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46:18
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46:20
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46:22
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46:24
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46:25
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46:26
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46:28
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46:29
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46:31
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46:32
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46:33
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46:35
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46:36
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46:38
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46:40
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46:41
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46:44
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