Ron Ananian shares insights from a recent car show he attended, discussing the unique vehicles he encountered, including a vintage Volkswagen bus and a rare Z28 road racer. He also recounts a challenging repair experience with a 2014 Chevy Silverado, highlighting the importance of adaptability in automotive repairs. The episode features listener calls, including a BMW owner facing a costly oil pan issue and a Mustang owner dealing with a blown head gasket. Ananian emphasizes the value of finding competent mechanics and the complexities of automotive repairs.
Topics:car show highlightsvehicle repairslistener callsChevy SilveradoBMW oil pan issueMustang head gasketmechanic relationshipsadaptability in repairs
This week on The Car Doctor, Ron explains why the show isn’t on remote as planned and turns the change into a lesson from a recent shop repair. Then the phones light up, and it’s a full hour of fast-paced problem solving as Ron races to get everyone an answer before time runs out.
"...at's going on? Oh, I have a 2019 convertible Ford Mustang. It has 65,000 miles on it. And I've been working..."
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You know, if everything had gone as planned, I'll use Tom's line. I'd be now looking out over 10,000 horsepower eight miles of chrome and enough polished paint to make anybody smile and be proud.
You didn't tell me that Murphy was going to show up.
Well, you know, and here we are in studio, by the way, folks. So if you're expecting to find us at the PBA 286 car show up here in West Milford, technically we were there about 45 minutes ago.
Well, maybe a little long, maybe about an hour and 25 minutes ago. And then at the last minute, the thing that talks to the thing that talks to the whatcha call that makes us go out on air went see ya.
And Tom said, I think we have to go and I went, well, they have little port of parties all the way and he said, no, no, no, we got to go.
And you never saw two guys pack up their stuff and thank God for our support staff today. Kudos to them. We piled everything into two cars and ran down skyline drive, which is basically you start at the top of the hill and it's a five mile straight drop.
It's kind of like dead man's hill. All right. And here we are. And we're ready to go. We're going to do a live show and I'll give you guys whatcha need. It's just we're not at the car show, which is a shame.
It was a great show. It really was it. It looked great. You know, some of the cars that I got a chance to see there was a 79 Volkswagen bus camper. Right. You know, pop up roof.
They were still making those in 79. Yeah. Yeah. Yeah. And this guy, this thing was really cool. I was going to interview this guy. It had had the peace sign pillow on the back. It had like a living room couch set up with the chairs that swiveled and a stove and a cooktop and a refrigerator in a Volkswagen.
It was the neatest thing I was impressed by that. They had a type three Volkswagen, which is basically a it's a Volkswagen mini truck. Right. Volkswagen's were big at this show.
It was it was crazy. There was and I forget what it's called, but it was a 1991 Z28 road racer. It was the equivalent of a Yanco Camaro, a factory race car modified. They only made, I think he said 500 of them 491. We're going to do that guy didn't get to it.
So so there was some really neat stuff and there was the usual combination of, you know, big block this big block that some weird. There's some real cool things around the back. Just 38. I think it was the Ford and 39 Chevy. Did you see the peach colored willies?
I saw that thing is sharp. I think that's from the neighborhood around the shop. I really do because I I've seen that car locally or there can't be two of them, but I couldn't find the owner.
But unfortunately, Tom called me at quarter to 12 and said, uh-oh, and I know what, uh-oh means. And we I ran back to the booth and Tom was sitting there and let me tell you something folks. It's not on Tom's shoulders in the in the 33 years I'm on radio in the 15 years with Tom.
Tom has never felt to get me on the air and today the equipment just didn't cooperate. Actually, it was more like the online application that would have gotten us on the air and it just did not want to recognize the audio.
Yeah. And I, you know, I can't wait to find out what it is because we had a swivel at the last minute. And, you know, it's funny. That's what order repair is about. What is a great segue. We had a 2014 Chevy Silverado pickup in the shop this week.
And maybe it's good we came back because I've been dying to tell you this story. So we had a 2014 Chevy Silverado in the shop this week.
A regular two door plane Jane Chevy pickup eight foot bed four wheel drive, you know, they probably made two three million of these things. I mean how it's so common, right.
And we were doing axle bearings. We had to do an axle bearing in the right rear. Axel seal was actually leaking when we took it apart. We could see the bearing was beat up too. So we had to change the bearing.
Now this model year, this generation GM pickup truck mounts the tone ring for the ABS sensor, which is a toothed collar on the inside of the bearing.
So if you were looking at this from the outside, you've got a seal, you've got a bearing pressed into the housing. And then after that inside the housing, you've got this toothed ring on a collar setup pressed into the tube.
So you can't use conventional bearing removal tools because in the past that bearing removal tool, it's a tilting head, it would slide in, you'd pull it straight and would lock in behind the bearing.
But there isn't enough room now to allow it to tilt and pull straight because the ABS tooth collar is in the way.
Okay, well, you know, I guess I've never done one of these because I didn't have the tool. I could have done hundreds of axle bearings, but for whatever reason I hadn't done this particular setup.
We look it up. We go through tooling. Oh, we need J-45 847, Kentmore special axle bearing puller, blah, blah, blah, blah.
Great. Let's go get one of those. Well, how much is that? Well, that's $600.
And that isn't even the painful part. The painful part is that J-85 427 or whatever the part number is is on international outer space, intergalactic backorder, like we might see at the last week of December after Christmas.
Well, that's great, but this is September. And I've got this truck apart on the lift.
Thank God for Amazon. You know, in order to repair, you really have to swivel. You've got to be flexible. You've got to be quick on your feet.
I took that J-85 number, that factory tool part number, and I plugged it into Amazon.
And, you know, I know we all complain about Amazon, the big giant that's taken over the world, the one that's, you know, keeping people from, you know, shop local and all that, but sometimes, because I called on my local guys and nobody had anything.
And it turns out that, you know, what happened here is Amazon converted it to a cheap tool. I'm not going to say it any other way. You know, one of those cheap tools from China, right, those $50 toolkits, and that's literally what this was. It was a $52 tool kit in a blow molded red case with all the adapters.
And Amazon said, well, this has got a four and a half star rating. This one's got a five star rating, but they were all made that cheaper tooling quality from overseas.
I didn't need it to last. I needed it to work once. I ordered all three. I ordered the three possibilities. They were all like 50, 51, 52. I spent $150 to get three tools, where I'd have to spend 600 to get one.
Knowing that when I found the one that worked, if I didn't damage the others, get them dirty, you know, muck them up, mar them up and so forth, I could send them back. So I'm really spending $50 to get this truck off my lip, this bread and butter Chevy pickup.
And sure enough, with a little bit of provocation and a little bit of heat, it worked.
Order repairs about swiveling. Order repairs about at the last minute, the repair goes completely sideways and you've got to figure out how to get out of it.
My youngest one said to me, she said, Dad, you know what I like about you the most? I said, what's that? She said, you always think outside the box.
And I really appreciated that then and I appreciate it now and her point was and she tells me all the time she goes, you're never stymied, you're never stumped. She said, you may not know the answer right away, but you keep looking and you keep picking away at it until you get to the point of solution.
That's what we did today. That's what we did Friday in the shop, you know, it was kind of it was kind of comical going back to the car show story because remember that scene at the end of the in-laws where Alan Arkin says the Peter Falk they're standing.
Dating myself old movie, right? But you got to go see it. It's a great movie. It's a funny movie and Alan Arkin at the end they're they're they're blindfolded and their hands are tied behind their back and are about to be shop by the firing squad.
And Alan Arkin says, okay, what's our next move and Peter Falk's like, no, that's it. That's all I got. Why, what do you want to try? And he's like, no, no, that was me and Tom today. Tom's like, we got to go. We can't fix this. I'm like, no, Tom really tell me the truth. Like, what are we going to do? There's, there's got to be a way like Tom. You're Tom Ray. There's got to be a way to fix this.
We just flew down Skyline Drive where if you know Skyline Drive in West Milford, I do want to apologize to that cop and Franklin links because I went past him full throttle hammered down on the 55 and he just I think the look at my eyes. He knew I was late getting somewhere. So I promise I'll slow down next time.
Anyway, let's pull over, take a pause. We're going to come back and answer phone calls at 855 560 9900. Again, 855 560 9900 with everybody up in West Milford at the PVA 286 car show. We're sorry. We're going to try this again next year. We promise. But for now, we'll be back right after this to answer your questions. Don't go away.
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And of course, as bad as Tom and I and company felt today when we couldn't stay for the PBA 286 car show, there's Brad with his BMW calling him from Florida because I kind of know this story.
I saw the email came across my desk during the week. Brad, tell America what happened to your BMW, please. Welcome. Welcome, sir.
Hi, thanks for having me. So I got tired of the dealership oil changes. So I went to a couple group ons and you named it the shops. It doesn't really matter. Valveline, jiffy, lib, et cetera. And one of them stripped the drill pan.
And when I took it to a BMW specialist just for one of those typical oil changes, he called me up and said, you're prior guy stripped the drill pan and we have to take the engine out to replace the drill pan.
It's a BMW. It's about a $6,000 charge and we'll do it for about 4 grand for you. Again, it's a 16 BMW. It's worth about 12 grand. It doesn't seem to make sense to do that.
Why can't they, why can't they hilly coil it? I don't know the answer to that. I've asked a couple places and they declined to do it.
I wonder why. Because when I saw the email, as a matter of fact, did Jack call you?
Yes, he did. I called, I called our BMW specialist here in the area just to get his two cents on it. And he said, let me give the guy a call.
And his comment was the same thought as mine that why isn't anybody lowering the cradle supporting the engine and lowering the cradle to this way the engine doesn't have to be pulled.
But beyond that, the first step would be why aren't we trying to hilly coil the pan? Is there a reason it's an aluminum pan, right?
Yes. And I don't know the answer to that. If we can get clear access to it, if we can get clear access to it, a hilly coil is as strong as anything else.
We put hilly coils, a hilly coil for everybody's information, it would look like a spring.
And the outside of the spring would thread into a threaded pitched hole that would match the springs outside diameter, but the inside would have matched the thread pitch of the bolt or drain plug whatever we're screwing into it.
But we hilly coil cylinders and spark plugs under compression and never an issue.
So that would be my question. Of course, my other commentary is, why aren't we going back to, I already know the answer, but I just want to feel better saying it.
Why aren't we going back to whoever stripped it and saying, what are you going to do for me?
You know, it's, you know, listen, and I'm not going to lecture you, Brad, I feel your pain, but you've learned the lesson, right? It's you get what you pay for.
I did. I did. It's, you know, it's difficult.
It's a hard lesson.
But again, it's a 16 and it's not worth a whole lot. I don't really see the need to put six grand into it. I'm trying to find somebody to do the hilly coil or the vacuum oil change. I'm not sure you can do a vacuum oil change on this particular model.
Well, and you know, if you're doing a vacuum style oil change, you're just, you know, that's not a 63 Chevy, brother. You know, that's a BMW. That's a rocket ship that's, you know, there's a lot, there's a lot going on there in terms of
things that oil does variable valve timing and a bunch of other things. And I would be more cautious and more content to, you know, is there a way to do this more economically.
You know, have you been to a BMW independent shop?
I've been to one and I'm going to try another one after this call.
Yeah, why isn't this, you know, a, why can't we hilly coil this? And I think you have to go at this with the approach of, you know what? I'm looking for a BMW. And I know this is you talking to them.
And I know you hear this all day long. I'm looking for somebody competent, not necessarily cheap, but somebody competent, right? And that's what you are.
You're, you know, it's not that you dislike the dealer because of what they are. You don't mind spending the money. You just don't know if you're getting what you really need. Is that a fair statement?
That's exactly why I didn't go there exactly.
Right. There's no personal interconnection communication going on. It's always in the back of your mind. Do I really need this? Am I being cheated?
For whatever reason, I'm not picking on dealers. I think there's good dealers. There's bad dealers. There's good independent shops. There's bad independent shops.
It's finding a mechanic is probably, you know, for most of us is a very personal, you know, endeavor. It really is. You know, listen, I go through it around the house.
My garage door broke at house. One of the garage doors broke at the house over the weekend. It has a torsional spring. You know, the two springs that wind up. One of the springs broke.
So, you know, I called and left the message, hey, you know, this is Ron. It's such and such. And you've been here before. It's five years. It's time to change the torsional spring whenever you can get out here. I'd appreciate it.
I, you know, and just, you know, just come on out. And I just, and I know they're going to call me up and explain, well, you know, we got to charge your service. Go, yeah, great. I don't care.
Come out and fix my problem because I need this spring. You guys have been here before. We have a relationship, right?
And I think that's what we're looking for in order repair. We're looking for that. I think some of us are looking for that relationship.
We're looking for that. Tell me what I need. Not what I want to hear. And, and, and, and this is the expensive lesson because, you know, I'm not going to tell you, you know, you're out of your mind.
You're taking a group on to take a BMW to a cheap oil change place and look what happened, right? Yes. You already know this. You know, it's, it's, but, you know, how do we recover from it?
And, and my bigger concern would be pulling the engine out of the eight year old BMW.
Do we put everything back? What do we have? What do we bend, poke prod twist? What doesn't go back right? What doesn't sit right? Will it ever be right?
That hasn't crossed my, I mean, that has crossed my mind as well.
You know, so can we healing coil it? Could we lower front suspension? All right. And you're not going to hold them responsible at this, at this point, it's almost like the car is mechanically totaled until you solve this.
And, and, you know, is there a way to do that? The other option is, is there enough aluminum in the pan?
And I try to remember what a 16 looks like. They used to make these transformer plugs. It would be an oversized plug that would screw into the hole and cut its own thread.
And you would Teflon seal them in place and then it just had a ball valve literally like a, like a plumbing ball valve.
You turn the spigot and out it would come or it would have, it would have another bolt inside that it would be like an extension going into the, into the drain plug. Is that an option?
All right. I just, I just find, kind of find it hard to believe that it's, it's got to be this six to eight thousand dollar repair and there's no other course of action.
All right. This has been very helpful. I'll, I'll keep going down this path. I'll let you know.
All right. You let us know anytime, Brad. Good luck to you. That's horrible, right? I, and you can't just say, well, it's a BMW, it's supposed to be expensive.
Expensive is one thing ridiculous as another. And, you know, oh, boy, eight five five five six zero nine nine zero zero running the car doctor.
I'll be back right after this. Don't go anywhere.
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Right now, you mean like right now? Let's go to Lynn and Delaware Lynn. Welcome to the car doctor. How can I help?
Hey, thank you for taking my call. You're welcome.
What's going on? Oh, I have a 2019 convertible Ford Mustang. It has 65,000 miles on it.
And I've been working on this for four months. I've had like a white grayish smoke come out and timings off.
So you've got, you've got a blown head, you've got a blown head gasket, which is not completely uncommon.
To a diagnostic testing, they took pictures of it. And they had a very detailed three page report that the coolance going into the head gasket.
Well, the head gets the head, the head gets blown and coolance going into the engine.
Apparently so. Yeah. And so I've been doing research over the last four months.
I found out there's a lot of class action suits on the EcoBoost. That's what the main problem is.
It's this particular engine, the EcoBoost. It's expected Lincoln Ford trucks, Ford Mustangs, or class action suits.
There's no recall on any of the vehicles. They don't have enough data or reports.
I've called corporate three times. I finally got a claims number. They will not reimburse me of the expense.
It's going to take place until there's a recall and then replace it 100%.
Okay. But in the meantime, I do have it at a dealership. They have to tear the engine apart, figure out what parts need to be replaced.
But this is ridiculous. So let's cut to the chase. I would ask them, why is it that on a Mustang, it's not under recall and extended warranty.
But this engine in and escape is kind of the same problem on an escape.
Escapes went through this too. And I believe it was a two three. It was. It was the one five.
If you go look up history on the one five escapes of this generation and the, or was that a two liter escape.
I'm trying to remember now two. You're a 2.3 liter. Correct.
Oh, you're throwing me. I'm trying to remember which engine. I believe you are a 2.3 liter turbo.
But my point is a lot of this generation. It wasn't just a Mustang.
And the reason I'm trying to steer you away from the Mustang is because if we compare the number of Mustang's built versus the number of escapes built, Mustang has a much smaller volume of built vehicles.
So the pattern of failure to create a recall is going to be smaller. But if we look at, if we look at the same engine in the escapes, the same family and generation of engine in the escapes, the proportion of failure is much, much higher.
Wow. And we've had, we've had more than a few customers in the shop that have had the head gasket failure. And the problem was it was porosity in the casting of the cylinder head as I understand it created a defective head.
And it didn't clamp the gasket correctly and it caused the gasket to blow and leak coolant.
So my question to them was if I decide to, it's cheaper to put a new engine in than buy another car because the car is a pristine condition.
But it's 10 grand for an engine, right? It's 10 grand for an engine, right?
Seriously. But I was like, are you putting the same engine in the same equipment? And I said, did you repair that fixed this situation?
And they're like, you might want to Google that and find that out. Nobody ever asked us that.
Yeah, that's, you know what? That, that means you're dealing with a bunch of dumbbells that don't want to know the answers.
Listen, I, you know, you know why I'm here after 33 years, Lynn, because I'm the only one that's not afraid to call it like I see it.
I would have been a great, I would have been a great baseball empire.
You know, it's.
Is this the beginning of a new, you're my new best friend?
Well, it could be.
It's just going on here.
You know, but, you know, and now, you know what, and now we're going to play the game, right?
You and I are going to play the game because if we were standing in the shop, we'd be playing what's, what, what next, what if and what color?
All right, what next is what next is what happens if, and then it leads into what if, if we put the engine in, what if the turbocharger fails?
And that's another six grand.
Well, yeah, what's my warranty? What's my how many miles am I going to get out of this?
Well, they'll warranty the engine. They'll warranty the engine. They're not going to warranty any any of the rest of it.
Part of the problem here, Lynn.
I already know what part of the problem is.
All right.
Is it's a convertible.
And you love the convertible, right?
Yeah, that's about my fifth one.
Right.
Yep. You're a free spirit.
You like that top down, winding your face and hair thing.
You got that.
Oh, oh, oh.
And guess what my vanity tag is.
Pony up.
Right. I can, I can see it.
You can tell that I, yeah, free bird here.
I can, I can, I can see it.
I can see it from here and I'm in New Jersey.
All right.
I'm three states away.
You know, it's one state away.
Honey, I'm going to get over the dollar.
I'm going to find you.
Well, you see, I consider, I consider central Jersey and South Jersey state.
So technically, I'm three states away.
Oh, that would.
Yeah.
Yeah.
So, so the question becomes, before we dump a bunch of money into this,
do we buy something newer with less miles
and call this the loss that it is?
Right.
And that's the question only Lynn can answer because only Lynn knows what her budget is.
And that's, that's the truth.
Right.
It's, this, this was a chronic problem.
Listen, full disclosure.
And from my four dealers out there that advertise on all the affiliates that carry this show,
I think Ford has a really decent product in certain aspects.
I think they've got their headaches like the rest of the car companies.
And this particular generation of engine is a headache.
It just is.
Head gasket failures are not uncommon and turbochargers are not uncommon.
Now, you know, we, we need to have a conversation about, you know, quality of oil change,
frequency of oil change, regular maintenance, fuel system cleaning and all that.
Oh, I have all that paper.
Yeah.
I have it all backed up.
And none of that, none of that would have prevented the head gasket failure because it seems like if,
one of these things is going to have a stroke.
It's going to have a stroke no matter how many times it goes to the gym.
But once you get past that, it's the regular maintenance that keeps it going longer.
The question for you is, this is now a six, almost seven year old vehicle.
And you're not putting an engine into this car to drive it another year.
You're putting an engine into this car to drive it another five years.
Hopefully.
And what if, say, here's where what if comes in?
Yeah.
If the turbo fails, what if the transmission fails?
And before, before we spend this kind of money, all right, you got to play what color?
Pick a different color car, pick the same color car.
Can you go buy this car two or three years newer and what will that cost?
What is this car worth?
What will that new car cost?
What are you getting?
I'd like to think that if you bought something two years newer or three years newer,
you're getting a car with half the mileage.
And some sort of extended warranty for five years.
Maybe we could put that on there and get some sort of powertrain coverage.
Right?
It's, it's...
Can I interrupt you for at least one second?
Anytime you want to start with Ford, who I was dealing with in the service department,
made me aware that he found a program from Ford that will cover half of the cost.
Okay.
So I'd like that idea.
But I had, they, then they called me back and said that they have to tear the engine apart
before they can approach Ford with the situation.
I don't know.
As much research as I've done, I've never found anything like that.
Maybe you have to be inside the corporation to know that that's available.
Yeah, they're...
Well, the reason is is because Ford is likely asking them, okay, what was the point of failure?
All right.
They want to see proof.
They want to see pictures.
They want to see the porosity of the casting.
They want to see that textbook picture of how the head gasket failed.
I think the question is...
And I like what I'm hearing that the dealer's doing, the dealer's trying to their credit, right?
Mm-hmm.
I think you got to have that conversation at their elbow with them and say, listen,
if we take the engine apart and I get it, that's $500 on risking.
And I turn around and I say, no, I don't want to fix this.
What will this car be worth?
And what else do you have that I can buy as a used car?
CPO, certified pre-owned, two years old, three years old, 30,000 miles on it.
What does that warranty look like?
What do those numbers look like?
And if all that makes sense and they're willing to say, well, you know, Lynn,
if we take it apart and you don't want to fix it and we buy another car from you,
it's going to cost you this and this and you can make the numbers work,
then you got somebody that's working with you and you can't ask for more than that in this day and age.
You know what I'm saying?
Yeah, I got some tickens.
Right.
But I mean, that's a lot that there's a lot of way.
Right.
This isn't just this just isn't just, you know, yeah, it's broke.
How do I fix it?
And what do I do?
There's a lot of what is what color and what's next to deal with.
So go have some talks.
Go have some conversations.
Bring them coffee and donuts and that'll be your Monday Tuesday project.
You give me a call back.
You let me know what happens.
Good luck to you, kiddo.
I'm Ron and Amy in the car doctor.
We are back right after this.
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I've got Dan Morgan here on the pod.
Say hi, Dan.
Hey, how's it going today?
It's going good, man.
Tell us who you are and what you do.
I'm Dan Morgan.
I'm an attorney and a managing partner at Morgan Morgan,
which is America's largest injury law firm.
That's pretty awesome.
I think I saw Bill Board of yours recently that said 20 billion one.
20 billion is an insane number.
Yeah, 20 billion recovered.
It's actually, I think, somewhere north,
probably closer to 22, 23 after this year.
And each year we get bigger and better and our army grows.
So the number will hopefully keep getting bigger and bigger as time goes on.
Awesome.
So how does someone get in contact with Morgan and Morgan?
What would I do if I got into an accident?
Probably the easiest way is dialing pound law.
It's pound 529 from your cell phone.
We are always open.
Our call center is always waiting to take your call.
247-365.
Wow, Dan Morgan.
From Morgan and Morgan, America's largest injury law firm.
Thanks for coming by the show.
Thanks for having me.
Visit forthepeople.com for an office near you.
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She throw things wander and started hoarding.
Mom's Alzheimer's was already so hard.
But then we found out she had something called agitation that may happen with dementia due to Alzheimer's disease.
And that was a different kind of difficult.
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Moments matter.
Some closing thoughts for this hour.
Had we been at the car show and managed to stay the whole the whole day.
One of the things I was talking to the people that came up to us and we're again, we're just so kind of bummed out because it was such a connection with the crowd.
It's just a great crowd up there at the PBA 286 car show in West Milford at the Wallach Homestead.
And we're coming back next year.
We promised Tom and I already making plans for the backup to the backup to the backup option.
Automobiles are a microcosm of history.
And it's really, that's really what you're seeing when you go to a car show.
And this show was no exception because they had everything from brand new just off the showroom floor core vets to stuff pre-war.
There was a couple of pre-war cars there.
And you look at the manufacturing processes.
You start to think about all the little clips and bolts and screws and the way vehicles were manufactured almost 80 years ago versus today.
And how today everything is injection molded and blow molded and plastic pressed and such a microcosm of history of manufacturing in the way the country was run and operated.
And it's just neat to look back.
Cars are more than just cars.
Some cars are like, well, time machines because they take you back.
And that's what it's all about.
It's been a pleasure this hour.
As always till the next time I'm Ron and Amy in the car doctor and I'm reminding you good mechanics aren't expensive.
They're priceless.
See ya.
Tishana wanted to pay homage to her son.
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He gave me so much.
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Does that happen every time I say Duracell with power boost ingredient?
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This is an iHeart podcast.
Guaranteed Human.
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