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S7E27: 2027 Infiniti QX65 First look – Real Gold Paint, Next-Gen Tech & Klipsch Audio

S7E27: 2027 Infiniti QX65 First look – Real Gold Paint, Next-Gen Tech & Klipsch Audio

AI Auto Podcast Apr 23, 2026 15 min
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About this episode

Gene Mastronardi, Infiniti’s customer engineering/vehicle performance lead, breaks down how the 2027 QX65 is shaped by real customer behavior and “focus messaging” as shoppers research online and decide fast. Highlights include real gold flecks in Vermilion red paint, kimono-inspired asymmetrical seat stitching, authentic open-pore wood, and a 20-speaker/1200-watt Klipsch audio system tuned in Michigan. Tech details cover Google built-in, ProPilot Assist 2.1, a next-gen wireless charger, and a personalized sound profile hearing test that calibrates a 10-band EQ to your ears.

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Car

2027 Infinity QX 65

"Well, today we're sitting here in the 2027 Infinity QX 65 with Gene Mastronardi, who I'm not going to try to repeat his title because he just have an addition to his title."

They’re talking about the next Infiniti QX65 coming out in 2027. The point is how Infiniti is trying to make the SUV not only drive well, but also feel easier and more enjoyable to use day to day.

Concept

vehicle marketability

"Vehicle marketability, so vehicle performance development manager, which is essentially total vehicle performance, but then also user experience and autonomous drive interface and marketability as well."

Marketability is basically how “sellable” and appealing the car is to real people. It means the car needs to do what customers want, feel easy to use, and be presented in a way that makes people trust and want the tech.

Concept

user experience

"Vehicle marketability, so vehicle performance development manager, which is essentially total vehicle performance, but then also user experience and autonomous drive interface and marketability as well. So, I guess if I let me translate that in like, simple man words, you build a nice car so people can buy it, and they like it."

User experience (UX) in a car is about how intuitive, comfortable, and satisfying the vehicle feels to use—especially through screens, controls, and driver-assistance systems. Here, it’s mentioned alongside performance and autonomous-drive interfaces, implying the team designs the tech so drivers can understand and operate it easily.

Concept

autonomous drive interface

"Vehicle marketability, so vehicle performance development manager, which is essentially total vehicle performance, but then also user experience and autonomous drive interface and marketability as well. So, I guess if I let me translate that in like, simple man words, you build a nice car so people can buy it, and they like it."

The autonomous drive interface is how the car talks to you when it’s doing driving help. It includes what you see on the screen and what warnings you get, so you know what the car is doing and what you still need to do.

Brand

Kelly Blue Book

"25 years ago, let's say, when I started doing this, the internet was just popping up, like little things, like some pages, but they, people still, I remember people still talking about the Kelly Blue Book, the actual book. [126.0s] The actual book, yes, for sure."

Kelly Blue Book is a well-known guide people use to estimate a car’s value. The hosts are saying that years ago it was more common to rely on that “book,” while today there are lots of websites giving pricing and info.

Topic

how customers shop for cars (pre-shopping, information overload, showroom focus)

"So, for example, one great thing we learned is that, you know, customers are spending a lot longer shopping for a car, pre-shopping for a car, and then they're trying to go through, as you mentioned, lots of information... So what we're trying to do is create that focus messaging... and bring them into the showroom."

They’re talking about the steps people go through before buying a car. It includes searching online, reading a lot of info, and then how dealerships try to get you to come in and decide.

Concept

focus messaging

"So what we're trying to do is create that focus messaging, talk about topics that customers want to hear and bring them into the showroom."

It means companies try to say the most important things to the right people. Rather than throwing lots of details at you, they focus on the points that help you choose.

Concept

research online and then have very short time period where they're making a decision

"And ultimately, we know that customers, you know, research online and then have very short, very short time period where they're making a decision and it may only be like one car that's their lead candidate."

People often look things up online first, then decide pretty fast after they’ve found what they want. That means the last part of the buying process has to be clear and persuasive.

Term

third generation wireless charger

"The QX 65 has our new third generation wireless charger. [266.9s] That's one where out of technology, you say, well, a phone charger, how complicated could it be?"

They’re calling it a “third generation” wireless charger, meaning it’s a newer improved version. They built it to charge faster and keep your phone from overheating or slipping while you drive.

Term

15 watts

"our new phone charger is now 15 watts, so it's going to charge fast. [309.5s] It has a fan so that when the phone starts to heat up, it's cooling the phone."

“15 watts” is how strong the charger is. More watts usually means faster charging, but it can make the phone warm—so they add cooling to help manage that.

Term

fan

"It has a fan so that when the phone starts to heat up, it's cooling the phone. [314.6s] And then it also has a magnet."

They put a small fan in the charger. Wireless charging can warm your phone up, and the fan helps keep it cool so charging works better and doesn’t overheat the device.

Term

magnet

"And then it also has a magnet. [316.3s] So whether you have an Apple or Android product, as long as it's magnet compatible, it stays."

They also use a magnet to help hold your phone in the right spot. That way it stays lined up for charging and doesn’t slide around while you’re driving.

Concept

handling loop in our test track

"we went and tested probably the top 10 or 15 vehicles and chargers and we got to go on our [handling loop in our test track] and make sure the phone stays put."

A test track “handling loop” is a route engineers drive to simulate real driving stresses like cornering and braking. They use it to make sure the phone stays put on the charger when the car is moving.

Concept

real world problems

"So, you know, these are real world problems that we're trying to solve. [337.1s] And there's going to be one person that doesn't have one of those 10 phones that are going to say, OK, my phone doesn't"

They’re saying wireless charging has to work in everyday driving, not just on a bench. They test things like whether the phone stays in place and how it behaves when the car is moving.

Concept

customer engineering group

"[365.3s] Globally, globally, we are our team that kind of as a customer engineering group is quite large. [369.5s] Locally, our team, there's about eight, nine of us. [373.1s] Oh, wow."

A customer engineering group is a team that focuses on what customers actually want. They help turn those needs into real features in the car.

Concept

customer focused, customer centric

"[376.6s] That's about 120. [378.1s] But the bottom line is the entire organization is very customer focused, customer centric. [384.2s] It's what we do every day to make sure that our affinity products are meeting their customer."

Being “customer focused” or “customer centric” means decisions are guided by user needs and experience rather than internal preferences. In car development, this often shows up in how features are designed, tested, and refined for real-world ownership.

Term

volume knob

"Then you take one part. [409.2s] And in this case, my idea, because then the volume knob was in was trending. [415.0s] That topic was trending back then."

A volume knob is the dial you turn to make the music louder or quieter. Cars often use it so you can change volume without digging through menus.

Term

knurling

"We have to look at the diameter, the knurling, how the friction with the skin and moisture in your skin and then we have to look at things like when you rotate the knob..."

Knurling is the rough, patterned grip on a knob. It helps your fingers hold on better so you can turn it smoothly.

Term

real gold in the paint

"Yeah. So our Vermilion red interior and our red exterior actually has real gold in the paint, gold flecks in the paint."

This means the paint isn’t just dyed gold—it has actual gold flecks mixed into it. That’s why the car can look like it “glows” or sparkles when the light hits it.

Concept

gold flecks get layered into the paint

"So basically what happens is in that paint process, when those gold flecks get layered into the paint, that gold is very, very reflective."

The gold flecks are added during the paint process, not sprayed on afterward. How they’re layered affects how the car looks—especially how sparkly or reflective it is in sunlight.

Term

audio system

"What else can you tell me about how was the process of putting all this together? The clips, the audio system? So interesting thing, us obviously being a Japanese brand, it's the little details"

They’re talking about the car’s audio system, not just the speakers. Good sound depends on how the system is built into the cabin, not only on what hardware is installed.

Term

aniline leather seat

"But for example, the pattern on the seats, it's an aniline leather seat. But what you're actually seeing is the pattern is asymmetrical."

Aniline leather is a nicer kind of leather that keeps more of the hide’s natural look. It usually looks richer and more “alive,” but it can be more sensitive to stains than tougher, more coated leathers.

Concept

pattern on the seats...meant to represent a kimono

"But what you're actually seeing is the pattern is asymmetrical. And that's because it's meant to represent a kimono. Because when you have a kimono, you have it going down and then you have it going over this way."

They’re saying the seat pattern isn’t random—it’s designed to look like the way a kimono wraps. It’s a design idea that brings cultural inspiration into the car’s interior.

Term

Authentic wood

"Or when you look at other brands, we actually are still putting open poor wood. I see that. Yeah, it's beautiful. Authentic wood."

They’re saying the trim is real wood, not a fake wood pattern. Real wood looks more natural and upscale, but you should clean it gently so it doesn’t get damaged.

Company

Klipsch

"We have the Clipsch audio system and in the autograph, it is a 20 speaker system with 1200 watts. But not just 1200 watts and 20 speakers. It was tuned in Farmington Hills, Michigan..."

Klipsch is a well-known audio brand, and the segment credits its audio system as part of the QX65’s luxury experience. The important context is that the audio is tuned for the vehicle’s cabin acoustics.

Term

Farmington Hills, Michigan

"But not just 1200 watts and 20 speakers. It was tuned in Farmington Hills, Michigan, where I work. We have a team where we go and tune the vehicles based on their acoustics..."

They say the sound system was tuned in Farmington Hills, Michigan. That suggests they adjust the audio specifically for how the car’s interior sounds.

Term

VC turbo engine

"Sure. So QX65 features our VC turbo engine, but it is very uniquely tuned. This this VC turbo tuning, the engine has been around for more than 12 years..."

They’re describing the QX65’s turbocharged engine setup. The main idea is that it’s tuned to feel quick and responsive, so you don’t have to wait for power.

Term

nine speed automatic transmission

"Then we also pair it with our nine speed automatic transmission. And then the ride and handling is really, I'd like to say, a no compromise ride and handling."

This is the QX65’s automatic gearbox with nine different gears. More gears can help the car feel smoother and more responsive when you accelerate or slow down.

Concept

no compromise ride and handling

"And then the ride and handling is really, I'd like to say, a no compromise ride and handling. It's a 21 inch tire, but it rides very nice..."

They’re describing a goal where the car feels comfortable but still drives confidently. It means the suspension and tires are set up so bumps don’t feel too harsh, but the car still sticks to the road.

Term

21 inch tire

"It's a 21 inch tire, but it rides very nice. You can still it has very good grip, but you're not feeling a jarring ride here."

A “21 inch tire” indicates a larger wheel/tire package, which often changes ride feel and grip characteristics. The segment claims it maintains good grip without becoming jarring, implying careful suspension tuning to offset the larger tire’s impact.

Car

Infiniti QX60

"And this is a very important car for the company, right? I mean, the QX 60 and 65 is the most sold vehicle. Yeah, QX 60 is by far our most sold vehicle."

The Infiniti QX60 is a mid-size luxury SUV meant for everyday driving with extra comfort and space. The podcast calls it important because it sells the most for Infiniti. That means it’s a major part of the company’s business.

Car

Infiniti FX series

"A little bit at a tip of the hat to the previous FX series. And something very, very attractive car, even still today. So we feel that's a good natural progression for someone who is either,"

They mention the Infiniti FX series as an earlier model line that the QX 65 is paying respect to. It’s a way of saying the new SUV keeps some of the same “good things” people liked before.

Car

Infiniti QX 80

"Yeah. And these take some cues, design cues from the QX 80 that debuted at a couple of years ago in New York, by the way, the most spectacular the view of a car I've seen in, I don't know, probably ever."

The Infiniti QX 80 is Infiniti’s bigger, more upscale SUV. They’re saying the QX 65 takes some styling ideas from the QX 80 so it feels like it belongs in the same family.

Concept

D platform, D segment SUV platform

"So the QX 80 is very large on frame vehicle. So obviously completely different audience. But this vehicle is on our D platform, D segment SUV platform, "

A platform is the car’s main “skeleton” and engineering base. They’re saying the QX 65 uses a different base than the QX 80, but still borrows some design features.

Term

on frame vehicle

"So the QX 80 is very large on frame vehicle. So obviously completely different audience. But this vehicle is on our D platform, D segment SUV platform,"

“On-frame” means the car has a strong separate frame underneath, like a truck. They’re pointing out that the QX 80 is built that way, while the QX 65 is built differently.

Term

front grille resembles a bit of the QX 80

"But it takes those design cues. For example, the front grille resembles a bit of the QX 80. It has bamboo."

They’re talking about how the QX 65’s front grille is designed to look similar to the QX 80’s. It’s a styling trick to make the cars look like they’re from the same family.

Term

bamboo

"For example, the front grille resembles a bit of the QX 80. It has bamboo. "

They mention “bamboo” as part of the car’s design. That usually means there’s a bamboo-like material or accent used in the interior to give it a more upscale look.

Term

digital piano keys headlights

"[757.7s] Yes, it's actually meant to look flowing. [760.3s] We have the digital piano keys headlights. [763.0s] So they're very slim and sleek."

These are headlights designed to look like thin, evenly spaced “keys,” similar to a piano. They help the car look sharper and more sporty, and they also make the car’s front lighting easier to recognize.

Term

infotainment system

"[767.4s] What about a little more about that technology infotainment system? [770.6s] What are the new things in this car? [772.2s] Sure."

The infotainment system is the car’s main screen and controls for things like music, maps, and settings. They’re about to explain what’s improved or added in this new QX65.

Company

Google built in

"[772.2s] Sure. [772.9s] So we have the Google built in, you know, and also our ProPilot assist 2.1. [780.0s] So it does have Autonomous Drive."

“Google built in” means the car’s screen and voice features can use Google services. It’s meant to make it easier to find things like music, directions, and information without using your phone as much.

Term

ProPilot assist 2.1

"[772.9s] So we have the Google built in, you know, and also our ProPilot assist 2.1. [780.0s] So it does have Autonomous Drive. [782.0s] Those are some of our key technologies, the Clipster audio system."

ProPilot Assist 2.1 is Infiniti’s semi-automated driving help. It’s meant to reduce driver workload by assisting with things like staying in the lane and maintaining speed.

Concept

put content in the car that customers are using

"[787.6s] Think things like that. [789.0s] And then the most important thing is we try to put content in the car [792.3s] that customers are using."

This is a concept about infotainment strategy: instead of adding features for their own sake, the manufacturer tries to deliver content and services that match real customer usage. It’s essentially about tailoring the in-car experience to what people actually want day-to-day.

Term

affordable price

"[789.0s] And then the most important thing is we try to put content in the car [792.3s] that customers are using. [793.5s] Everything that we hear that they want at a very affordable price."

They’re saying the goal is to offer these newer tech features without charging a huge premium. It’s about making the upgrades easier to afford.

Concept

personalized sound profile

"It's called personalized sound profile. OK. So this was actually developed by our engineers... What it does is it gives you a very short three minute hearing test... and it adjusts it based on the frequencies you can hear."

It’s a feature that “tunes” the car’s speakers to you. The car plays a quick test sound, you tap what you can hear, and then it adjusts the music so it sounds better for your ears.

Company

Google app

"We developed a Google app that's already downloaded in these vehicles. And you'll have a live demonstration later today."

They say there’s a Google app already in the car. That app helps run the features they’re talking about, like the personalized audio setup.

Term

hearing test

"So what it does is it gives you a very short three minute hearing test that plays some tones and then you tell it by touching the screen what you can hear."

The car plays different tones and you tell it which ones you can hear. That information helps the audio system adjust the sound for you.

Term

10 band equalizer

"What it does is it takes a 10 band equalizer and it adjusts it based on the frequencies you can hear."

A 10-band equalizer splits audio into multiple frequency ranges (“bands”) and lets the system boost or cut each range. Here, the system uses your hearing-test results to automatically adjust those bands so the overall balance matches what you can hear best.

Term

moving parts

"[965.5s] Modern enterprise. [967.1s] That's a lot of moving parts."

“Moving parts” just means there are a lot of different pieces involved. In cars, that usually means lots of systems have to work together.

3 cars featured

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