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Saleswoman's Daughter CONFRONTS ME LIVE on CALL?!
Saleswoman's Daughter CONFRONTS ME LIVE on CALL?!
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About this episode
A live call confrontation spirals into a broader debate about dealership sales tactics, privacy, and accountability. Hosts and callers question whether a Porsche salesperson handled communication ethically—especially around email requests, “five-liner” credit checks, and whether credit can be run without a Social Security number. They also discuss how live streams are moderated (and why live streams don’t get blurred), what an “auto broker” is, and how review-bombing/harassment is handled.
Topics:
five liner
Cars:
Porsche Macan
A salesperson had a rough call with me on a live stream. Things did not end well for her. Then her daughter reached out and asked to talk.I gave her the chance to say her piece live on stream. We went through the full story together, both sides, what happened on the original call, what dealership info requests actually mean for buyers, and where things went wrong.It was one of the more unexpected conversations I have had on this channel. And honestly it went better than I thought it would.
Filter:
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Technical
Too Afraid to Ask
Car
Porsche macan gts
"I'd like to buy this Porsche macan gts and I don't tell you it's for my daughter at all. Does that change the deal at all?"
A Porsche Macan is a small luxury SUV. The “GTS” version is the sportier, more performance-focused trim, so it’s a more specific (and usually more expensive) choice than a standard Macan.
The Porsche Macan is Porsche’s compact luxury SUV, and the GTS is the sportier trim within the lineup. When someone specifically asks about a “Macan GTS,” they’re signaling they want the higher-performance, more aggressively tuned version rather than the base Macan.
Concept
deal if you can beat it
"That's a very common phrase to hear. I was at another dealership [478.2s] I have deal if you can beat it and like what kind of fraud could happen out of that situation worst case you give the numbers"
“Beat it” means trying to get a better price than another offer. In car buying, it can be a normal bargaining move, but the discussion here is about whether it could be used in a shady or confusing way.
“Beat it” language is a common negotiation tactic where a buyer asks the dealer to improve on a competing offer. In car sales, it can also raise concerns about transparency because the dealer may be asked to provide “numbers” without clear documentation of the competing deal.
Concept
car industry coaching moment
"I feel do I feel bad that our actions lost her job? [512.7s] Yes, do I do I feel bad that our actions lost her job? [516.7s] Like she made the actions that there are ways to handle that conversation"
A “coaching moment” is basically a quick lesson—like a manager telling someone how to handle a customer better. The point here is that the salesperson could have been guided instead of things getting worse.
In dealership sales, a “coaching moment” is an on-the-spot correction or training opportunity after a misstep in how a salesperson handled a customer. The hosts are framing the situation as something the salesperson’s manager could have addressed immediately rather than letting it escalate.
Term
five-liner
"Yeah. Yeah, and I will say when it comes down to a five-liner You're not in the industry But anybody that's in the industry does understand that a five-liner is typically done to run credit"
A “five-liner” is a quick form a dealership uses to check your credit fast. It’s mainly to see if you can probably get approved for financing, without doing the full paperwork right away.
In car sales, a “five-liner” is a short credit-application form used to quickly pull basic credit information. The goal is to confirm whether the buyer can likely qualify for financing without collecting a full credit application.
Select text to request an explanation
I'm not here to fight you. Just think they're saying first off my video didn't lose her her job or actions lost her job
I know it sucks because it's your mom like actions were based on the fact that you weren't telling the truth from the jump
And we can go over that bad place work
Go find a better place to work, but I can understand why Porsche probably didn't want somebody like that representing their brand
So we're gonna see I'm gonna give them all the warning in the world
I don't think this is a good idea, but if they want to go through so just so you guys know
From what I understand and maybe she'll give some clarity. I called a dealership salesperson was not good to me
They were not nice. They were very rude. They were distracted by a lot of different things end up going off of me
A few different times didn't look good for them. They eventually learned that I was live didn't like that either ended up
I I think she got fired. I don't know
Is your requirement
You're saying to show that I'm serious and show them a serious buyer
The time is the money and the money is time
I think your owner saw this hello, I don't hear you. Hello
But they are not I don't do they are which is probably why they want to call her daughter wants to talk
I think it's a bad idea, but it's really hard. It sounds like content to me. No, I can't do it
I just looked at a picture. I can't I'd like to represent. Let's go live ready to call out your lies
Okay, I'm gonna give her a moment here. I'll let her say her piece. She wants to have a friendly combo if this conversation goes south
I'm just gonna hang up. So I'll give her the warning, but I will by all means
Hello
Hello, how's it going?
It's going I'm reading the comments. I want to get your piece out. I want you to say your thing
Yeah, obviously you're representing your mom
So I know you I think your comments that you want to ready to call up my lies. So I'm all for you hearing it out
Okay, cool
First question and have you noticed that your people have been commenting her full name full age and personally texting her and harassing her
Who are my people are you talking about like the audience? Yeah
Yeah, I mean everything that gets personal information gets deleted and we blur out any private
Okay, cuz I see something that's been on there for over a week
And I'm just curious if you're deleting them all why when you made your new video
Did you not just for two seconds be like hey guys see you being super racist and doxing her in the comments
What's like not well, I didn't I didn't know anybody was doxing in the comment once
So we put the video up and we delete all those comments, but your her name is but her information is blurred in the video
I mean that's what we do for everybody
Her dealership she works out aren't blurred her dealership was blurred every dealership is blurred on the video
No, it wasn't do you want to play the video doc? Sure
I mean they can go watch the video if they would like so you don't want to rewind to see if you said the truth
Or not no, I mean I can certainly ask my producer but my producer meets all videos and I approve them all so we have four people
Verifying that all good. I'm not here to fight you. Just like they're saying
But I will say if it isn't blurred I will say if it's not blurred just not to cut you off
That way I will I will have a correction done immediately that is a I mean you go watch any single video that I put out now
If you're talking about I think I know what you're saying
You remember the live streams don't get blurred
It's the final video the live streams don't get nearly as many views those are out for transparency reasons
We put those out the long form the one that has hundreds of thousands of views that one's a hundred percent muted
No one that was posted over a week ago
Three hour long one. Yeah, okay. I would totally play it right now
But I will just we can go over but if it's on the 45 minute one
I will make sure my editor goes that they're in a mute set
But if you watch any of my videos and you can go through every single dealership is blurred and it's bleeped out
I mean I get more agree that them posting her past and then now
Last again because there are two jobs in a row that your video made her lose so I'm curious
When they post it all of that why couldn't you just be like hey?
Let's refrain from this, but you didn't so first off
I want to be clear my video didn't lose her her job or actions lost her job. Oh
I know it sucks because it's your mom and I get it that's hard but that your mom made an action
She lost her job from it
It just got shown to people right like actions were based on the fact that you weren't telling the truth from the jump
We can go over that my next big thing is Tommy. You're super educated in the car dealership business
I know that I've seen your videos
How is someone gonna run your credit if they very specifically ask you not to include your social security card?
Well, your mom knew at that point that I was representing a client and the idea was an email at first
And then it came down to doing a five-liner which a five-liner typically gets the social
But it was it was what we call the idea of grabbing more information every single time
So it first started with an email and then it had to be a credit up that I got to lose my social
And that was just the privilege to get the numbers on the car
They weren't actually giving me the numbers on the car yet. So yeah, the idea that the idea kept pushing
Yeah, the 10% off was not guaranteed in the idea that she said I'm working to get the 10% off or the idea
That's not anything guaranteed in the car industry the amount of times I've heard that is insane
And then the deal not ends up happening. It's I can't just trust that a dealership's word that she's working for 10%
I just need all of your private information
Okay, so
Again, let's just kind of agree if somebody is specifically saying please do not include your social security in the credit application
Then they cannot run your credit, correct? Sure, but I don't think that the actions that your mother did were okay
I don't think you should have to give your name and address to somebody just like we're talking about right now in this moment
Where you're saying you don't want your address being leaked dealerships have been hacked multiple different times
I don't like my address being leaked. You don't like yours
The idea of giving your address out is it private information?
And if I don't trust you as a business and I'm not doing business with you yet, I shouldn't have to give you any private information
I shouldn't even have to give you my name until we agree to do business. Yeah, and that makes sense
I can see where you're coming from
So when you say it's her actions when you are employed somewhere and your manager is directing you on what to say
Are you supposed to just ignore that or if your manager is saying?
Hey, it's poor policy and I saw in your comments multiple other dealerships said yes
It is our policy to get a five liner. We don't ask for the social
We just ask for a five liner so we can log the info if you go online and you try to get a quote for a jet ski
Let alone an expensive watch. It's going to make you input your email address in that form
So let's take a step back from you putting your actual address and move on to why this started with that
Also, let's reference the fact that you said I said I was getting this for a client
But in the very beginning of the live stream you said great. This is the dream in my driveway
How is somebody with a language barrier let alone a normal person?
Supposed to know that the car wasn't actually for you and that you're not somebody who is going back on your word
So two points. So the the sort of the second one there, which is I'm living proof that I talked to hundreds of dealerships thousands of dealerships
I have yet to run into a situation and I've been doing this for three years
I've talked to 10 000 plus dealerships that have required an email they asked for an email because they want them for the lead gen
But I'm sorry. There's no dealership that I other than this one that I've dealt with is the first time ever
Required it they might ask they might push but push comes to shove
Nobody needs that you can put na at na.com salespeople are instructed to get it
But there's a certain line where when a salesperson when a customer or client or anything says
I don't want to give you that information that you just say, okay, you know what big deal
I'm trying to sell you a car. Let me go. Let me go talk to my manager. You won't give an email
I'll figure it out, right? That's that's that's how you would handle that situation in the car industry
When it comes down to sorry to remember your second point. I apologize, uh, which was what was the second point?
Apologize was it the language barrier? Yeah, it was the language barrier
Like how am I supposed to know if ellie if your mom came to you go to a dealership say hey
I'm looking to buy a car and it's for you and nobody says it's for you say hey
I'm looking to buy a car
I'd like to buy this Porsche macan gts and I don't tell you it's for my daughter at all. Does that change the deal at all?
If I said hey, I don't want to give any of my info and started off with several things that just were
Contradictory then yes, I would start to be suspicious
What was contradictory even let's just say hypothetically I said I'm right down the street
And I'm looking to buy a car and I got an offer here and if you do that
Then I'll buy your car. What what is contradictory there as a car salesman to hear that?
That's a very common phrase to hear. I was at another dealership
I have deal if you can beat it and like what kind of fraud could happen out of that situation worst case you give the numbers
And you never hear from me again like what what kind of situation is your mom trying to avoid?
Hmm
That's a good question and I see where you're coming from definitely
It seems like a lot of what I'm saying. Um, if you want to know what I find contradictory
I can definitely go into that. Um, I just would like to be heard with an open mind and not just shut down
Yeah, I'm not I'm not shutting you down, but I'm gonna respond like I don't I really I feel do
I feel like genuinely bad that your your your her boss didn't give her as a coaching moment
Yes, do I do I feel bad that our actions lost her job?
Like she made the actions that there are ways to handle that conversation
Let me let me just give you like a role play situation
The same situation happens to me and I require an email and I have to have it
Hey, you know what like I get it like not everyone wants to give their email it's private information
But like here's the deal here here at Porsche dealership
We require the email and if you don't want to give us uncomfortable. I just can't sell you a car
Uh, I can probably do the 10% I thought I talked to my manager. I just need that email first
So if you want to do that's great if not not a big deal
Like that's a way to approach it where nobody would have attacked her at all
Nobody would have done everything. They're like, oh, yeah, that's that's our business
And people might say that's an old school way of doing business
But it was the idea that she was attacking me for not giving the email where things got weird
This is not weird for somebody not to give their email
I don't like to give my email out in the life let alone in my business
So, okay, so let's talk about the email thing
You're saying about what started this is the email situation, right? Correct. Yeah, I mean
Do you have another video where you just straight up said nope
Don't want to give my email then and or gave a fake email and the dealership responded
Just normally or because I'm looking at I was looking at a few of your other videos
And I've heard multiple sales people ask you for your email and you gave it to them
So I'm just confused why
Particularly with ellie you wanted her to sit on the call for 10 minutes as you made an email knowing you had an email
What's a good email to send you some options, you know, I don't even email start taking your email
Can you text me? It's easier texting email. Do you want just text it to me email
I don't use email but you can text me the number that I've given email you over. Yeah, text it over
So first off, uh, you can you can read chat right now
Everybody is saying emails the devil's work because every time I get asked for an email. I say the same thing
I don't give email. That's my it's the devil's work
The only time I give email is like in like a really weird situation
Where I've already texted the dealership multiple times and I've gotten confirmation of the numbers and they just need to send
Something else, but if I don't have something in writing, I don't ever give email
I normally text it to them, but uh, there's no I can I can tell you with confidence
There's never been a time where a dealership just flat outset. Can I get your email? And I said, yeah, of course
It's this I always say it's the devil's work. I don't use email
You say that and then you've given it out before though
You didn't have them sit on the call for 10 minutes as you made an email
So why did you do that this time?
So when it comes down to the email the reason why I would ever give an email is because they've already texted me the numbers
I'm not giving an email in order to get a five line or anything just to get numbers on a car
That's not how it's ever worked
It's I have the numbers via text and they need to email me to put me in the system to finalize the deal
That's where I would give an email, but I hadn't even got numbers from uh the dealership
I hadn't got anything at that point
It was just the point of the very beginning where she said she may or may not be able to do 10 percent
There was back and forth on what she could actually do. We hadn't got anything in confirmation
So no, I was not and I put my foot down on my email and I will tell you if you go watch any of my videos
99% of people end up just saying oh, yeah, no big deal. No email. No big deal
Your mom was the first one that fought it really really hard here. Um, and was like no, I need this
I need this. I have to have it
If she would have went to her manager and said this guy's not he's about to buy a car down
Like whatever whatever reason she wants to do, but he won't give email
There's not a manager in the country that's going to turn down that deal
So you're saying that it was back and forth no confirmation that she could do the 10 off
And we can't show the part of the video that she specifically said no, I did give you a specific number
I already told you that my manager agreed to it. I just need a five liner
Yeah, you can also look at the points of the video where she says she has to talk to her manager
She gave me contradictory information. Unfortunately, we're in a car industry world where you can't just trust one thing that somebody says
I've heard a million times. I'll do again
You can watch my live streams of somebody in chat that watch me say I need 10% off the car
They'll say I'll do 10% I call them and they say I'll do 10% and then they talk to the manager like actually I can't do it
I'm sorry
Sales people will say a lot of things in order to get a sale in order to get me to stay on the phone or get the information
I need it doesn't mean it's true. I can't just trust everything that somebody say but your mom did give contradictory information
She said yep, I can do it then also said I have to talk to my manager
I haven't even talked to my manager yet. Both of those sides are shown
Okay, I think I must have missed the part where she said I haven't talked to my manager yet
Because it seems like from the get-go the first thing she did was talk to him
And I feel like we're talking about contradictory statements and how you've dealt with this before
But I feel like that this can go the other way around
I feel like ellie who's my mom been in the car industry for over 30 years
Knows and has dealt with over thousands of clients
Just like you have who have come in spent six hours there and weren't actually wanting to buy a car
There have been multiple people many people who call the dealership who are just trying to find information out
And that's why Porsche's policy that her manager instructed her to do was to get the first name last name and address
An email address
So I just want to emphasize one more time
You do agree that in a five liner where you are having it broken down
But it's also mentioned the fact that she said your email wasn't valid at first and you decided to laugh at it
Let your buddies laugh at it call her an indian worker who should go back to where she came from
And I never said any of that. What are you?
You strictly made fun of her accent. She said that email is invaluable. Can I just say it's not valid?
Okay, now now you're anybody can watch I never said any of those words
Oh my gosh, there is no world in front of thousands of people that I said somebody should go back to
I'm sorry. There's none of my buddies on this live. You said it. I said that your buddies
My buddy on your comments. You're that is a lot just like I can't control everybody that's watching this live stream
I can't control what they're saying somebody says something horrible. We asked our moderators to get rid of it
That's why all of the information from your mom has been deleted that has been any comment
Getting our instagram or anything along those lines when it comes down to your mom going through
I just want to be super clear your mom is allowed to reject business. That's not the problem here
Your mom ended up taking it and getting very emotional and angry about me not wanting to give email
Now again, you I'm gonna role play this for you. Hey, you know what like this is this is the rules
We have we like Porsche policy here at our dealership. We've got to get email
I get it if you don't want to give email not everybody does it's not a big deal at all
We just can't do the deal. I can't do the 10 off. I just can't do it
But if you're willing to give me a chance I can get an email. I can text you
I promise you there's gonna be no spam if not no hard feelings again
That is a super easy way to say it that isn't attacking somebody and that's what your mom did
She attacked there's a reason why she got fired. It wasn't that she was being super nice to me
It was because she was being extremely rude
Okay, I understand where you're coming from and I definitely think we can all agree that the hanging up on you
The interrupting you and all that stuff wasn't right. This is me admitting that personally
I'm just like anybody else would I'm sure she probably listened back on it and bought the same thing
After she got fired from that Porsche
What was the reasoning to get her fired from her job after based on an incident that happened at her previous job
So I'm gonna be super clear. I didn't get her fired anywhere
I put I put a video out because we put all of her videos out for transparency
But I never called any of her boss her boss never called me her boss never talked to me
And I didn't even know she until yesterday. I didn't know she lost her job
You can watch the live yesterday where I said I think she lost her job
I don't really know I don't like there was not much to it because I reacted to the video
But I didn't I didn't call I didn't get I've never tried to get anybody personally fired
It's not something that I did
But she if she got fired because of her actions because somebody saw what she was and what she did then that that's again
That's that's rough. I feel bad for her, but she did something like a good example is Kenny sells
I don't know if you if you know he is in the car industry
He made a tick tock while working there not even at the job basically saying
He made $10,000 off a single mother and he got fired for that and he's basically been blacklisted at every dealership possible
He made something he put something stupid online and now it's been really hard for him to get a job
He did something his actions made that it's the same thing, right?
Like his actions the actions were just shown to a lot of people that doesn't make it
So like you have to own your actions and it sucks. I haven't gotten an apology
Like she's I you're here to the point where you're calling me out of my lies
Your mom hasn't called and said you know what that was like
You know a lot of things have gone down, but I shouldn't have talked to you that way
So you want my mom to talk to you after she's been getting personal texts on her personal phone number
Over the weekend saying I'd be surprised if you have your job come Monday
You really think she would want to have a discussion while she's been getting all of these texts
No, I'm not saying that she does or does not I don't need an apology
But what I'm saying is is you're asking me to take accountability for her getting fired
I have no accountability. She has her actions here, right?
Like she made her actions
She called it a day if she felt bad for the things that she did that's fine, but I'm not calling her boss
I'm not doing any of these things. I don't know where she works. I don't know any of these things
Again, I knew where she worked at that point. It sucks that she got fired
I wish her boss would have gone through and said, you know what?
Let's let's make this is a really good learning lesson and make you better from it
But they didn't do that. That's a really bad place to work
Go find a better place to work
But I can understand why Porsche probably didn't want somebody like that representing their brand
Yeah, and I get exactly where you're coming from Tommy and again
I don't I'm not here to have you take accountability for my mom losing her job
I'm here for you to take accountability on when she said you were lying about a couple of things
Like I was trying to address those which we have my biggest point was the credit application because 99% of the reviews
Were why are you running someone's credit?
Who is paying cash with you and I as well as my mom and to anybody in the car industry knows
Correction, I'm not in the car industry. I just everybody knows you cannot run anybody's credit without their social security number
But I understand you're not in the industry
I understand your hesitancy to give your address like I totally hear you. I get you
I'm over dealership spam emails too for a quote that I asked for five years ago
Like I totally understand you're just trying to help everybody out
But there again, I'm not here to make you take fault for my mom losing her job
That happened and we know that it wasn't you who went and wrote all of those reviews
So I do want to emphasize that that's not at all what I am saying
What I am saying is there were several things that she tried to call you out for that made it seem like you weren't a real buyer
And that's kind of what I wanted to address. Yeah. Yeah, and I will say when it comes down to a five-liner
You're not in the industry
But anybody that's in the industry does understand that a five-liner is typically done to run credit
That is that is what a five-liner is used for to to get the most basic information to run credit
Frankly in the car industry a five-liner is done when you don't trust somebody can afford a car
But you don't want to get a full credit app. So you want to get as a finance manager
We did it all the time somebody was showing signs. They couldn't afford a car
So we say hey, go get a quick five. We tell a salesperson go get a quick five-liner on that person
Let's make sure we can run their credit to make sure they're good
Like that's that's what a five-liner typically is used for and that's where like some industry knowledge would come in and know that
That's a little bit weird and I've never been asked for a five-liner before in order to to get numbers on a car to get numbers in writing
It just hasn't happened when you're asking for cash. Do I can totally get that? I appreciate you standing up for your mom
I mean, this is like I said, I really wish you're the best and like I said, this is this is definitely a learning moment
And like I said, I don't want I'll be very clear
There's a reason why like if I wanted to reign fury on everybody in the industry
I wouldn't mute on the main videos because the lives we do for transparency, right?
We do it so people realize this isn't fake
But for the main videos the want the shorts the normal videos
We actually go through and mute everything because I don't want people's private information to get out
I don't want any of that. That's not the idea
Ideas to learn what happens in the industry and hopefully people learn from it the industry and clients
And hopefully this is a situation that she can learn from yeah, and I think so too
I think it definitely can be I have another question. Just give me two seconds
I know on the video like I said
There were a few things that you also said that were contradictory on the video
You said that you're not an auto broker, but if you go to delivered business page
It says they're an auto brokerage
So I'm a little confused on how a salesperson is supposed to take a client seriously and know that they're talking to a real client
It's all these different things like let's role play a situation for you Tommy
You have a customer you have somebody ask when you were a finance manager you have somebody come in they say
I'm willing to pay this cash deal. I want this much under but all the information
They have given to you at this point about 70 percent of it is contradictory at least in her experience
Would you or would you not spend the rest of your day talking to this client?
Or would you expect your managers to handle it? Yeah, I mean you ask two questions there, but I'll go through
If something was contradictory I'd want to get the answers and if I was worried about fraud or anything along those lines
I would get my manager involved
For sure if I'm worried about fraud is one of the first things you do first off
I very doubt your your mom googled me in this situation
Google auto classifies, which is fine
But but your mom made it very clear that if I was a broker or not a broker it would have changed nothing in our process
So like the idea that me saying I was a broker or not a broker like she said in the video that wouldn't have changed anything
It's so like this idea that like again
We're talking about a lot of weird things that like they wouldn't have changed anything if I would have gone through
I still wouldn't have given her an email. I wouldn't have given her a credit app
She still would have gone through the same thing and here we'd be. Um, yeah, but that's
Because you say it doesn't make a difference doesn't mean you're taking accountability for lying
Like that's the thing is I'm not a broker just because somebody classifies me as a broker doesn't mean people call me a broker
I'm not a broker. So if we look up the actual definition of a broker, I'll do it right now auto broker definition
We can we can play I mean we'll play the game, but this is fine. I'm not trying to play a game
I'm just saying we'll pull we'll pull up two definitions here, but I know which one you're gonna do
And the auto broker is a license for okay. Give me your definition. Tommy. What what definition do you want?
The manufacturer calls a broker an individual or entity that purchases vehicles from dealers for the purpose of resale
And is not the ultimate consumer use when it can when a vehicle sold to a broker. That's not what a broker is
I'm literally reading this from toyota's sales from their toyota sales internal document
Like this is what every manufacturer goes through as a broker. Tommy you literally worked in finance
How many brokers because they call on behalf of other clients to speed up the selling process and they're brokers because they get paid as the middleman
That's what a broker is. That's what the definition of a broker is. I'm confused on how you are not considered a broker
I'm not a broker for a few different reasons. So first off a broker relies on relationships
They're basically a 1099 employee for the dealership. So they get paid on the dealership side and the consumer side
Secondly, the broker can represent themselves as the seller even if they're not the true middleman
So what that means is a broker the reason why they have a license is they actually have the right to do the paperwork for the
Dealership they can go to the dealership pick up the car grab the paperwork
Go have this client sign the paperwork pick the car up at their office and then leave and the dealership is never met at all
That that is one of the biggest difference like for example at this Porsche dealership
I have a dealership offer me $5,000 as a broker's fee to sell their vehicle
They're basically trying to hire me to sell their vehicle and they're paying me for that
There's a very much difference then again if your mom came out and said hey, I'm gonna help you buy a car
No big deal. I got your back and then she did the negotiation for you and she said hey
This is my daughter. She's the one going on the title
It's also very similar like Costco if you ever use Costco you call Costco
They give you a price of the car
You agree that Costco connects dealer and consumer Costco isn't an auto broker
But they've connected the two we're a lead gen source for deal
The middleman isn't getting paid to do it whereas you're getting paid
But they are getting paid there's they are getting paid. It's a paid paid program
But you could also argue that cars.com is the same thing right cars.com is getting paid in order to give leads to somebody
Which they're getting off the website, which is an acquired price again this idea that just because somebody helps you buy a car
Now makes you an auto broker
There's so many other businesses that are doing the same thing where this classification comes rough
The reason why brokers are licensed and registered in the way they are is because they can represent
The dealership and represent the the paperwork in that state a broker can grab the paperwork and say hey
I'm gonna have you sign it. I'm gonna have you pick it up and you never talk to the dealership
There's a reason why a lot of dealerships don't like brokers because they a lot of times don't ever talk to the consumer
For me once a deal is agreed to the dealership and the consumer talk and I'm out of the picture
Okay, I mean in my experience. I've understood differently. We can agree to disagree there
Um last thing because I I'm sure you want to get on with other stuff
Thank you by the way for hopping on and well letting me hop on the call
So you are aware now that her private info is in the stream
Can we agree that it's not cool to keep the stream up the stream the streams stay up?
No matter I don't take the streams down for um because somebody's dealership was put in there
Her personal ever personal address or anything is crazy is on the comment section
We'll make sure we get that deleted, but I don't I don't remove like the
You know that her name and dealership are in there and you can based off those two things
You can find out so much about a person and you're aware of this
So it's not about just keeping her address
You've given enough private info for them to be able to find her and you know that
I've given her her first name
You know what people can do with that info
You know that it's not good info to give out to everybody
It's it's her first name and the dealership she worked at okay like there's nothing
There's nothing there's nothing else that is given in that information
Her phone number isn't leaked her email address isn't leaked
You're saying that again ellie and the dealership she worked at that is information
That was all like frankly that was on the website for the like that's public information if anybody was to go and
Why don't you keep it on the edited version like why why on your edited versions?
Do you take them off then if you don't see anything wrong with having it on there?
It's not that much info. Why do you take it off on the edited ones?
I take it off for the edited reasons for for a few different reasons a I try to I do try to prevent as much dealership
You know hate as I can we have we have the lives there for a very particular reason
Which is for for the honesty level right a lot of people just like you're talking about your mom gets back
I get a tax saying everything I'm doing is fake like your mom is an actor and you're all of this is fake
So I have to protect my business and the way I protect my business is I put everything live
So everybody can see and everybody can go through and those lives get a lot less views because they're four hours long
But I leave everything. I don't mute things. I don't go through. I'll mute my own personal number
I'll mute dealership numbers, but that that's where the extent ends and those get 20,000 views
Maybe they're getting more and more views here
But the major videos which will get millions of views hundreds of thousands of views all of that gets muted all of that gets taken down
Okay, thank you and thank you again for just sharing your side
I really appreciate it and for just hearing me out not talking on behalf of my mom
I'm just offering thoughts with knowing both sides from what I have seen
But moving forward before we end the call tommy
Can we just agree that posting her personal info including her actual age her full name her new workplace and stuff like that
Is not something you encourage being done in your comment section. Yeah, yeah
I will openly say I encourage for nobody
Especially elia to go through and post anybody's private information to go through and try to get anybody fired to leave one star reviews
And if you watch the streams for any time this has ever happened, you'll see 99 of the time
I shut it down and say like remove google
We ban people that leave one star google reviews. You can ask my moderators. They have a rule
If they start leaving reviews, they go and check and they start banning people. So we're pretty strict on it
I'm making sure this is more educational. I'm sorry. It happened to your mom
I don't agree with anything that was happening. I appreciate learning that info about the google reviews. Tommy. I really do. Thank you
I appreciate you coming on. This is this took a lot of bravery and that's a that doesn't that doesn't go unnoticed
This is you're just you're talking in front of thousands of people. That's uh, that's crazy
I don't know if I could do that um on behalf of your mom
So you're you're a good daughter and you kill your care, which is good
And if your mom wants to have a conversation offline and like have a serious conversation not recorded anything
I'm only want to talk to your mom like that's that's that's a conversation. I'm willing to have I don't want her to be fired
I don't want any oil for so she wants to have a conversation. She doesn't have to apologize to me
She can vent. She could just yell at me for 45 minutes
I don't like if that makes her feel better you can give her this line and then text me to let me know
I don't this line will be basically off. But if she wants to talk to me, she's so in the can
I wouldn't record it. I wouldn't put anything there, but I want to make sure that if she wants to voice her opinion
She can yeah, I can talk to her. I'm sure that she'd be willing to do that
And I do appreciate you offering to do it offline. I do appreciate it and thanks again. Um, shout out to all the buddies in the chat
Okay. Anyways, take care Tommy. Thanks again. Take care. Have a great day. Bye
It was civil. That was good. Are we enjoying this? Is this that one was a little bit?
That was a little bit crazy
That's all not be weird about the whole situation guys, but I will say it went better than I thought
Yeah, guys, I don't want anybody getting fired for their job
Like that's not the idea, but again, I'm more than want to talk to her
I don't I'm definitely not in a situation where I feel like I said genuinely
I don't want to I wish her boss would have been more forgiving, but that's not me
Well, you guys are all great. Thank you guys so much. Peace out. Bye. Bye
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