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You Can’t Win the Game If You Don’t Know How to Play It [E229]

You Can’t Win the Game If You Don’t Know How to Play It [E229]

Chris Cotton Weekly Blitz Oct 13, 2025 13 min
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About this episode

Understanding the rules of running an auto repair shop is crucial for success. Coach Chris Cotton emphasizes that many shop owners operate without a clear playbook, focusing solely on fixing cars rather than managing their business effectively. This episode provides insights into the importance of knowing key performance indicators, profitability, and team dynamics. Chris shares real-world examples and practical steps to build a winning strategy, including the need for mentorship and the creation of a structured playbook. The discussion aims to shift the mindset from merely surviving to thriving in the automotive business.

Topics: business strategy profitability key performance indicators team dynamics mentorship playbook creation business mindset coaching auto repair management
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