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102 - How dealership staff and experience can influence your new car choice

102 - How dealership staff and experience can influence your new car choice

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About this episode

Exploring how dealership experiences can significantly impact car purchasing decisions, this episode features engaging discussions with listeners sharing their electric vehicle (EV) journeys. Simon recounts his frustrating test drive experiences, particularly with BYD, which ultimately influenced his decision to purchase an MG5. Derek shares his excitement about his new Geely EX5 and the cost savings of driving electric compared to his Land Cruiser. The hosts emphasize the importance of dealership interactions in shaping buyer choices, highlighting both positive and negative experiences.

Technical Too Afraid to Ask
Company

Uniden

"And of course Uniden smart dash cams. If you've got a new car or an old car, why haven't you got a dash cam?"

Uniden is a brand that makes devices like dash cams, which help you record what's happening around your car. They are known for making reliable products.

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Part

dash cam

"And of course Uniden smart dash cams. If you've got a new car or an old car, why haven't you got a dash cam?"

A dash cam is a small camera that you put on your car's dashboard. It records everything that happens while you drive, which can be helpful if there's an accident.

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Mazda 2
TTTNIS (CC0)
Car

Mazda 2

"I've got a dash cam, a Uniden dash cam in my 2012 Mazda 2 because why not? Why not know what's happening around it, give me the peace of mind."

The Mazda 2 is a small car that's easy to drive and park, perfect for city living. It's known for being fuel-efficient, which means it uses less gas.

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Brand

BYD

"So there was a couple of BYDs. Hyundai, Insta, Renault, Magani, Tech, SCOTA, Elrock."

BYD is a car company from China that makes electric cars and batteries. They are becoming popular around the world for their electric vehicles.

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BYD Dolphin
Alexander Migl (CC BY-SA 4.0)
Car

BYD Dolphin

"...And I drove a dolphin and the Addos."

The BYD Dolphin is a small electric car made for driving in cities. It's designed to be easy to use and good for the environment.

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Car

BYD Addo

"...I drove a dolphin and the Addos. So I had sort of about three visits to the place..."

The BYD Addo is a larger electric car from BYD that offers more space and comfort, making it suitable for families.

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Audi S5
Dinkun Chen (CC BY-SA 4.0)
Car

Audi S5

"...the S5's rear-wheel drive. So I haven't had a rear-wheel drive car since then."

The Audi S5 is a sporty car that looks great and drives well. It has a strong engine and is fun to drive, especially if it's rear-wheel drive, which can make it more exciting to handle.

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Term

rear-wheel drive

"...the S5's rear-wheel drive. So I haven't had a rear-wheel drive car since then."

Rear-wheel drive means that the back wheels of the car get the power from the engine. This can make the car feel more balanced and fun to drive, especially when turning or speeding up.

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Skoda Karoq
Vauxford (CC BY-SA 4.0)
Car

Skoda Karoq

"The other car is also a Skoda Karoq and an L-Rock is replacing that. The Skoda L-Rock was just fantastic."

The Skoda Karoq is a small SUV that is designed for families and those who need extra space. It has a comfortable interior and comes with modern technology to make driving easier.

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Skoda Enyaq
Ssu (CC BY-SA 4.0)
Car

Skoda Enyaq

"So, you already know that that's going to go and it's going to be another EV and you're going to stay on brand there with Skoda."

The Skoda Enyaq is an electric SUV from Skoda, which means it runs on electricity instead of gasoline. It has a lot of room inside and comes with the latest technology for a better driving experience.

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Geely EX5
automachi (CC BY 3.0)
Car

Geely EX5

"...we've put in order for a Geely EX5 in Spire and just waiting for the leasing company..."

The Geely EX5 is a type of electric car made by the company Geely. It's built to be efficient for driving around cities and has a lot of modern features.

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Hyundai Kona
Vauxford (CC BY-SA 4.0)
Car

Hyundai Kona

"Mate, I think the first EV I drove was the Hyundai Kona probably back in about 2018."

The Hyundai Kona is a small SUV that comes in both regular and electric versions. It's popular for its good looks and useful features.

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Car

X-Pung G6

"we test-drove that, the X-Pung G6, which the wife really likes. That was nice."

The X-Pung G6 is a new electric car from a Chinese company. It's designed with modern technology and comfort in mind, making it appealing to many drivers.

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Tesla Model
Alexander Migl (CC BY-SA 4.0)
Car

Tesla Model

"...I test-drove the Tesla Model Y with FSD Supervised. Oh, really? Okay."

The Tesla Model Y is a type of electric car that looks like an SUV. It's popular because it has a lot of space inside and uses electricity instead of gas, which is better for the environment.

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Term

FSD Supervised

"...I test-drove the Tesla Model Y with FSD Supervised. Oh, really? Okay."

FSD Supervised is a feature in Tesla cars that helps the car drive itself, but the driver still needs to pay attention and be ready to take over if necessary.

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Brand

Geely

"...because the Geely's are very affordable,..."

Geely is a car company from China that makes various types of vehicles, often at lower prices than many other brands.

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MG4
Boevaya mashina (CC BY-SA 3.0)
Car

MG4

"Once the funds are up, probably a second hand MG4 will probably suit."

The MG4 is a type of electric car made by the MG brand. It's designed to be a more affordable option compared to other electric cars like Tesla.

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Term

kilowatt hour (kWh)

"It was the essence version, 64 kilowatt hour, 20,000 K's, two years old and $27,000."

A kilowatt hour is a way to measure how much energy a battery can store. It helps you understand how far an electric car can go on a single charge.

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Car

Julie AX5

"...by going Julie? Probably like a bigger battery. So the day when we ordered the Julie AX5,..."

The Julie AX5 is an electric car that focuses on being eco-friendly and efficient. It's part of a growing trend of electric vehicles on the market.

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Hyundai Ioniq
TTTNIS (CC0)
Car

Hyundai Ioniq

"Hyundai Ioniq 5 Epic N-Line. So the Epic N-Line, that's not the Ioniq 5 N, so it's not the super, like the super truck car, but it's the N-Line."

The Hyundai Ioniq 5 Epic N-Line is a sportier version of the Ioniq 5, an electric SUV. It has some extra features that make it feel more sporty compared to the regular model.

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Suzuki Vitara
Throwawayacc222 (CC0)
Car

Suzuki Vitara

"I was driving a little Suzuki Gran Vitara, and we sold that."

The Suzuki Grand Vitara is a small SUV that is good for both city driving and off-road adventures. It's known for being tough and practical.

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Kia EV6
Alexander Migl (CC BY-SA 4.0)
Car

Kia EV6

"Then we went and drove the Kia EV6"

The Kia EV6 is a new electric car from Kia. It's designed to be stylish and efficient, making it a popular choice for those looking to go electric.

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Toyota Land
TTTNIS (CC0)
Car

Toyota Land

"We've got a Toyota Land Cruiser. So this is fun."

The Toyota Land Cruiser is a big, tough SUV that can drive on rough roads and is also comfortable for everyday use. It's popular for its reliability and ability to handle different types of terrain.

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IONIQ
TTTNIS (CC0)
Car

IONIQ

"...worked out that with our IONIQ, it costs us about $4."

The Hyundai IONIQ is a small car that can run on electricity or a mix of gas and electricity. It's built to be good for the environment and save on fuel costs.

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Term

AGL plan

"So we've got the AGL plan that has the midnight to 6 a.m. for 8 cents a kilowatt hour."

The AGL plan is a special deal from an energy company that lets you pay less for electricity at certain times, like during the night. This can help save money when charging electric cars.

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Term

diesel

"...the Land Cruiser costs us $80 in diesel. Wow."

Diesel is a kind of fuel used in some cars and trucks. It's different from regular gasoline and is often used in larger vehicles because it can be more efficient.

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Term

EV

"is that going to be replaced with another EV?"

An EV, or electric vehicle, is a car that uses electricity to run instead of gas. They are often better for the environment and can save money on fuel.

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Term

hybrid

"...It's a hybrid. So, yeah, it's got electric range locally, but it's got then petrol range as well."

A hybrid car uses both a regular gas engine and an electric motor. This helps save fuel and is better for the environment.

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Volkswagen Id
Alexander-93 (CC BY-SA 4.0)
Car

Volkswagen Id

"You get a special red in Tesla. Volkswagen ID buzz. Yes."

The Volkswagen ID. Buzz is a new electric van that looks a lot like the old VW buses from the 1960s. It's designed to be eco-friendly and has a lot of space inside, making it great for families or road trips.

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BMW M3
MB-one (CC BY-SA 4.0)
Car

BMW M3

"you can get an M3 which souped up? Sure."

The BMW M3 is a sportier version of the regular BMW 3 Series, designed for better performance and handling. It's well-liked by people who enjoy driving fast and having fun on the road.

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15 cars featured

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