Drive Thru Services

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Dave Let's Talkcarsradio dot com. Now here's the host of Let's Talk Cars Radio,

Dave Polage. Hey guys, it's Let's Talk Cars Radio on WKQA Freedom

Radio. I'm your host, Big davp hang Out with Camera Chaos NATEVB is

a great day for radio show. It's funny because, uh, I was

listening to the commercials as they loaded up into the running credits and stuff, and I miss Larry's voice sometimes sometimes I do while on Facebook. So let's

just see it, man. But every time it's like one of those things

like you hear his voice and it's like it's weird when he's not in the room, you know, do you think I feel? I edit this podcast

if you didn't know, you can catch our latest episodes on podcasts and after the live show for radio, it goes into podcasts, you know. But

yeah, I have to edit the podcast so I hear his voice all the time. It is soothing. Jump into things quick. This week. I

got a lot of different stuff I want to cover. So the topic this

week is uh, drive through services. So I got into conversation in the

beginning of the week about how a lot of things are going to automate it and drive through services, and it's it's amazing to me that we learned a lot. I think we were talking about before the show. I think COVID

taught us a lot of things when it comes to like the services and things that weren't really needed really people hands on things anymore, and how many things you can really do from your car. Like it scares me in a little

bit of a way. But one of the things that brought it, and

I'll tell you how to. So I had one of those weird experiences in

the drive through. Okay, I don't like the way that they build drive

throughs right the second for talking fast food drive throughs where once you're in line, you're stuck in line, you can't get out. There's no exit,

whether it's like they put a big curb on one side, there's just no way. I've thought about this. I've really thought what if there was a

fire, Like, what if there was a fire, where was your car?

And fire? There was a car in front of you? Yeah,

where are you supposed to go? Are you jumping curbs? Some curbs?

I can't gus more in my truck, you could. But if you're in

a car like you're in a Nathaniel's car, you're not jumping. No,

you're not. You're watching. You're watching insurance. But so here's the things.

I've had two weird drive through experiences, I would saying in probably a month's time. And so obviously when somebody else had one and they were starting

to talk about it, of course I chimed in. And then it turned

into a big, huge discussion about it, which brings around today's show.

Right First, I'll give you the one that just happened the most recently.

I'll give you the one that happened a little a couple of weeks back.

So I'm six cars probably deep in than drive through early in the morning, decided to stop and uh, pick up a breaf sandwich. So I'd ordered

uh breafa stantch for myself and a couple of brother sandwiches for other people.

And I get up to well, first, I gotta already tell it's gonna be a bad experience because for whatever that morning, I had my window down in the truck so I could hear the conversations that were going on in front of me, and every conversation was like what can I get you? Yeah,

go ahead. I was like, Oh, this is gonna be a

rough morning, you know, I mean, not like a good morning.

I won't say where I was at, but did the speaker when he's like what can I get you? Like? You know, you know I do

that sometimes when I found out people are just like just giving it, giving I over nicely give them replies because I'm just like aggravated that they act that way in customer service, because I think customer service is a really big, huge thing. So anyway, I'm in a line and I give my order.

Now, just for reference, I was buying for four people, so there was total four sandwiches, right, and I gave the order and it was three chicken biscuits and a sausage biscuit, so is what I'd ordered, except I canna say where I was at. But you all figure it out,

I'm sure. So I get pulled up the line and she asked for

my card, and I hand her my credit card and I give her my card and she hands it right back to me, like it doesn't every single drive through. Now I'm sitting and thinking to myself, I know it's bad

at me. But as you guys know, I think I told you so,

California has gone to the fully automated. Uh they're testing it for McDonald's

side of things, right, So I'm like, as I'm sitting there, I'm like, God, this is kind of the reason why things are going to automated, because it just seems like people are annoyed to like to do their job right. There's just no subtleties, there's no nothing. So she

hands me my bag within like I don't know, seven minutes, which I already felt like I was kind of there for a long while. Already seven

minutes just seems like a long time, right it is she has in my bag and is I grab the bag. The bag's light. Now I know

this is all happened to you guys in the drive room where you know that there's not enough weight in the bag. You're like, sup's missing? When

you ask that question, well, you order what do you order four?

When you order four sandwiches, it feels like there's one you know though that you like, you know that it's missing something. You still ask is this

everything? Okay, that's exactly what happened. I was like, I was

like, is this everything? She's like, yeah, dude, that's everything.

But she just wasn't like there was no personality to go along with it.

And it's not the first time I've gone to this place. It's not

for the first time this person served me, so you know, I recognize the person. It's not like we know each other anything, but I mean,

if you stop there once a month or whatever, you kind of get to recognize the people that work the windows family, I mean, right, So she's like, yeah, here, so of course you don't want to be that guy, but you're forced to be that guy nowadays. And then

open the bag for d full away from the window, and I open it up and there's two sandwiches in them in there and by the way, neither one of the sandwiches I ordered they're not even the type even order. So

she's already got the window closed. So I'm sitting there now you just feel

like, you know, an idiot as you're sitting there, and then you see them look over at you, and they continue to go on doing what they're doing, and then it was like and then they come over. She's

like, yeah. I was like, I don't think this is my order.

I was like, this is not what I ordered, neither one of these sandwiches or what I ordered. And it was instant the big I didn't

do anything wrong. In fact, I thought I was helping you out because

I probably had the guy behind these orders. When I'm thinking, you know

what I mean, like, I thought I'm doing you a favor. Maybe

I'm not. I don't know. So she takes it back and she goes

comes back to she goes, well, that's what you ordered. I said,

No, ma'am, that's that's not what I would I said, I know what I ordered. I was like, and that's definitely not it.

And I'm not being like troublesome. I don't think I am. I'm just

being myself. I'm just like now I'm like, no, I'm like,

that's definitely not what I ordered. She's like, well, what did you

order? And I was like, I ordered two chicken biscuits or three chicken

biscuits. I was like, and a sausage biscuit. Well, didn't you

have the receip in the bag? I have the receipt I'm holding now,

and I pulled out Yes, I have the receipt. So she's like and

then she gives me the scoff again and I'm like, oh god, this is this. This is just gonna be long. So she comes back to

the window again. She's like, oh, well, I forgot to charge

you for the chicken biscuits, so I need you to pay me. I

need twenty five dollars and I went you already charged. Oh hold on,

right, you're trying to hold on. I'm like twenty five dollars. I

was like, can you give me the breakdown on that? And she looked

at me like I had two heads, like do you don't even want?

I think you give me the breakdown. I'm right, like the breakdown of

the costs, Like, give me the breakdown on that, and she's like, you went to break dance. She's like, you paid for the sausage

you didn't pay for the chicken. You need to pay for your chicken.

I was like, siches. I was like, so I paid for one

sausage. She's what you're saying. She's like, no, you paid for

two sausages. I said, man, I didn't have two sausages. I

have one sausage and three chicken biscuits. And she's like, okay, okay,

okay, okay, okay, okay, okay, just give me fourteen dollars. And I was like, why is the price going down? Look?

I'm like, what, it's just it's fourteen dollars or you own me fourteen dollars or the chicken biscuits. I was like, can I get the

breakdown please? I already know what the breakdown is. I'm not trying to

be difficult. I just want to hear it, say it out loud.

I'm like, and of course you're sitting here, You're sitting in your car and your you're sitting in the drive through, and do you you just feel vulnerable, like really vulnerable, like because you're just stuck outside and they're inside the building. They're controlling you got no control and there's nothing you can do.

And I could feel it like the ankst inside me kind of building up because I'm like, feuck, I'm stuck here, like one alorizing conversation that makes no sense. You want to reach in and give them a hook.

Given the receipt though, and the receipt was right, why didn't you just giving like her the receipt? So I hand her the receipt and she's like,

okay, you need to pay me for the chicken biscuit. I'm like,

are already paid you? She's like, no, you paid me for

the sausage. I was like, ma'am, I say, a sauage,

just biscuit doesn't cost twenty five dollars. She's like, well, you didn't

pay me for the chicken. I was like, how is that possible?

It was twenty five dollars and like some odd sense, I was like, it's what you charged me. I was like, how is it? By

the way, there was a hash brown or too, that's what makes it the twenty five. I was like, how is it that that? How's

it gonna be like forty dollars for three cent? No, No, it's

gonna be like fifty dollars now, like fifty dollars by time I give her all the money. I'm like, I said, I just need you to

give me the breakdown once again. I don't know how he times I asked

for the breakdown. I said, just give me the breakdown so you and

I could both be on the same page and we can understand. Once again,

you're in your car, you're stuck. You're vulnerable because you're just stuck

in your car with somebody here at your face in the window trying to tell you. And you're like, I know how to do simple math, I

said, so I started breaking down for I was like, well, let me give you the breakdown. I was like, you would agree this is

exactly how I'm talking. I was like, you would agree that three chicken

biscuits is about fourteen dollars in somewa sense, right. She goes yeah.

I said okay, I said, so how do I owe you? You

start it with twenty five if I didn't pay for the chicken, how do I owe you twenty five dollars? And she's like, because you didn't pay

for the chicken. I was like, but you just agreed that chicken is

like fourteen fourteen dollars. She asked me for twenty five I'm stuck. I'm

right. I'm like, whoo, this one has not been touched. So

she's staring at me. She's like, fine, fine, I'll just give

you a discount. Just give me ten dollars. So we went from twenty

five to fourteen to ten dollars. I said, I have no problem give

you the ten dollars, but can you please just tell me give me the break thewn What are you charge me for? What are you charging me for?

I'm charging you for your chicken, sir. I just gave you a

discount. I don't know what more do you want. I'm like, I

don't you want the chickens anymore? I don't understand it. Twenty I said,

let me do. Let me do the math with you. Fourteen dollars,

right, I said, for like, basically the chicken, it's fourteen some change. I know it's some change, guys, but it's like fourteen

bucks. I that's fourteen dollars. She's like yes. I was like,

okay, you a sausage business, Like I don't know, another five dollars.

She's like yeah. I'm like okay, so that's nineteen. I said,

that's simple math, I said, and then you throw the hash brown on there, which is a couple bucks, and then you throw the tax on it, and you get to twenty five dollars for the whole complete order.

How is it we started that I stole you twenty five, then it was fourteen. Now you give me a discount, it's ten. I'm like,

she goes, because you stole me for the chicken. I'm like,

no, I just, I just I just did the breakdown for you.

She goes, fine, just just take the order. You can have it

for free, sir. I'm like, but I didn't have it for free.

I already paid you. I got to receive everything. Like I don't

know what world I was in. I was in the strangest world ever.

Like it's just nothing I said seemed to make sense to her. I don't

know, Like I understand people have stressful days, but it was still kind of early, guys. I mean, like, I don't know, it

was like seven o'clock in the morning. I I imagine they for a little

bit. But she just couldn't do it, and she was frustrated with me

because now she believes that she's given your free meal. Well, at least

we'll just take your free meal. Sir. I'm like, but it's not

free because my receipt says I paid twenty five dollars for it. I paid

it from So I sat there. I didn't. This is where things get

weird. I didn't want to move forward. I leave the window because in

her mind she can't right, wait a minute, I'm like you just right.

I'm like, I'm like, so you realize I paid you right?

And she just looks at me and she's like, you got your free meal.

You got what you wanted. I'm like, no, but I didn't.

I didn't. I didn't get a free meal. I paid twenty I

got her receipt. He re me, I'll get like, if you gave

you my money back, then it would be free. So then I go

and I check, like I leave. I finally decided to leave. The

first thing I do is as I go and I stopped, and I pull up my phone and I'm looking for like my charge to come through, and the show is they clearly charged me for it. I don't know. I

don't know where she thought it was a free meal, but I just realized as I was sitting there, I'm like, God, this is the second worst experience that I probably had the drive through. I just had another weird

one a couple of weeks ago. I know that people behind me are like,

what is going on up there? This wants behind you because you held

him up for so long? Oh no, no, no no, did

you hear about that? Okay, so now my story. So did you

guys hear about the pay a forward scheme where people will start to pay it forward scheme? Drive off the more you just drive off afterwards, when they

drive off and they give you and they give you cash, they just put it, put it in their shirt or something, and then they drive There's a video that just came out about it. Go look it up forward scheme.

I saw. I saw the one where you know, like you know

how they're trying to get like over one hundred cars like that. It was

always like the big thing back in the days where you pay it for they try to get over one hundred cars or people just keep it rolling and stuff like that, like, oh, pay for paying for pay for they just keep it rolling. Guy says, all right, I'll go ahead and pay

it more. And he goes into the restaurant and gets gets Oh yeah,

he's like all the orders, he's like enjoy going back around people. I

was like, that's terrific. It's bad, it's horrible, but that was

really terrific. Like he literally pulls off, he goes around parks and parks,

bike goes. I just paid for him. He's my mober seat.

I need all those orders. He takes everybody's orders. I was like,

that's terrific. It's good. Paid for it right, yeah. Or the

one they had where the guy's like, the people in front of you just paid for your meal, would you like to pay it forward? And the

guy comes like the fifty not today? You know. Have you seen the

one where the guy's where the girls like, look, that guy just paid for your meal. Would you like the same? He's like sure. It's

like he's like how much does it? And he's like sixty dollars? Like

I am not. The drive through is a crazy place. Hey, I

gotta take a quick commercial break. When I come back, I give you

the second story drive about. We're talking about drive through services. Man,

You guys won't guess on the stuff that's coming. Hold tight, I'll be

right back. You're listening to Dave Pilach on Let's Talk Cars Radio. Dave

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six four one zero zero three. That's seven five seven four six four one

thousand and three. Welcome back to Let's Talk Cars Radio. You're automotive specialist.

Now back to your host Dave Polach. Hey, guys, welcome back.

So if you didn't catch the first episode, I know you guys, like, did they just talk about like fast food for like a whole episode.

It's drive through services. So how this all came about was having a

conversation with people in the different drives services and then some of the technology and stuff that's coming around. This was kind of crazy. But did you know,

just real quick, just hopping back on it, did you know Rallies were not sponsored by them, but Rallies av the last time you saw Ralies AI system that you pull up to it it talks to you and if you say you're like, let's say you got to pick up order from the mobile app, you'll say if you pull up being like I have a pickup order for you. Kids are gonna rallies. It'll be independent Boolevard. Really,

in our area, we still have a rallies. I know it's called Checkers.

Okay, I feel like Checkers would be so much better though, even though it's the same thing. But continue, all right, so let me

take you So. I told you you know, when you're in the drive

three, you feel a little vulnerable, right, at least I do.

If you guys, don't tell me you don't. But a lot of people

I talk to there like, yeah, you're right, you are kind of stuck. There's nothing you can do, the like, yeah you do.

So a couple of weeks ago, I decided to go to Taco Bell.

Now, I know some people like Taco Bell, some people don't like Taco Bell. I'm like four or five cars deep. I know, this just

seems to be like the trend nowadays. You're always four or five cars deep.

I don't understand why people like fast food so much. I'm on a

big fast It just serves a purpose. If sometimes when you're a hurry,

it serves a purpose. I very much rather cook and eat at home.

But so much better things out there than fast food. I can name,

like a whole bunch of other places go to. Well, here's the thing,

so talk about if y'all didn't know there's a model for Applebees to start doing drive through really because nobody goes apple Bee's. Well they're gonna like like

a regular drivers. They probably shouldn't. They probably should have, did you.

That's like the only time that I use the auto hold featuring cars.

When I'm in the drive through, I just hit the auto hold and it's nice because you can take your foot off the break. You just had to

think about that, right, Yeah, I just did. My truck automatically

applies that. Just so there's a trends. It feels like, you know,

automated or you know fast anything that like service and quality is just everything for automotives. Like everything is leaning towards automated stuff when it comes to cars.

Right, So here's here's so here's like one of the weird things.

So we got rid of banked automatic bank tel like we can go through the automated take all those out and stuff and like now and it's not people trying to figure out how to like possibly put them back in. But I don't

know if that's ever gonna come back around. But I think if you do

it automated where they can make it completely automated and you can do all your banking one automated in an AI technology, then you may see that come back around. So I'm at to Tacobo right, like I said, about four

or five cars deep, and there's literally a message, you know, they give the message those pre record messages. They pre recorded a message that says,

we're really busy in short staff. It'll be thirty minutes to get your

fast food. Do would you still like to order? And then the real

person comes on, like real backed up in here, did you really want to order something? So I just waited in three or four car line to

get the message, Yeah, you're giving me my food. I'm that petty.

I'm just like you know, thirty minutes, that's what that. They

put a recorded message for it, and then they asked you did you still and then the live person comes like did you still really want to order food?

To that point, so here's fast about right, there's nothing fast about it. You're sitting down. People have pulled off, So in this one

you kind of have to. You got to go over like a little curve.

But it's not a big deal. Is not fast is not fast.

It was you going to like a restaurant now paying the same price as a restaurant and getting the worst service. Like I said, So I see,

I see. You know, I noticed when I first pulled up that I

think it was probably like eight cars deep when I first come around the bend and I watched them pel I just thought bad about any of these companies.

Were just oh, no I am. But he's like, no, I

aim. So I saw a couple of cars peel off. So like I

said, yeah, I'm that petty. You just made me sit there to

hear that message. I'm like, yeah, yeah, let me know what

you're let me know what you're ready to take my order. I'm got nothing

better to do. I got no place to be, buddy, So I'm

even more more petty where I'm going. Yeah, I'll make it easy for

you. Let me get one of everything on the menu. Just literally,

yes, yes, I'll wait thirty minutes. Can I get one beam burrino

and a cup of eyes? Just be that be that guy. So here's

the thing. It took it's like ten minutes to get my food. That

was it. I think they just put the message up there because they want

to work to that day. I think there's like members gonna go ahead and

put this is the pre cord and maybe we can sit around and just goove up. So here we're going to solve this. When I pull up,

how do you think we're going to solve it? I don't know why.

So here's the thing. The reason why this comes around is because, like

I said, so the drive through services is as AI. Everybody's so excited

about AI. Uh, it's just if it's gonna be true AI, it's

gonna be the real question, right because there's and there's true AI where you know, people say, well we have complete AI technology and really there's people behind the scenes pulling a lot of strings and they call it AI when real AI can do it all without having somebody have to pull all the strings.

So when we I think when we get to that point, that's going to change a lot of stuff. Like I said, they're trying they automated McDonald's,

and I think there's another couple couple of ones that are trying to I think you said, what Rallies has got one? Now you know if you

got take if you guys don't think this if it's bad English if you don't think it's not If you all think this is not happening. Uh go look

at the new designed taco bells that they have some drawings of, and the taco bells in the air. It's a it's a The kitchen area is all

air and you drive underneath it and then you ai place your order and it automatic makes it and then it comes down. That's actually a new design for

cars. But you see Amazon's new factory. They have no employees in it.

Now it's you know, these small machines. It's just relates, uh

is when they start doing vehicles where everything is automated and then it can automatical load the truck and then the truck will drive itself and then start effect have humans and oversight committee will always be humans, absolutely so fork. But it

takes the automatic store. I think they say it takes two human bodies to

just come in. I guess, I don't know, every once in a

while and just make sure that everything's working correctly, refill things, stuff like that. But other than that, but don't you like even for you know,

quick accessibility and so that we're you know, we're we terminage. We're

kind of like you know, giving up some of the quality. Here's the

thing. We're lazy as humans, and that's reason why we like to do

everything from our cars. That's the reason why any technology is UH is exciting

for youbody cars. Like I think I told you guys, some of the

new apps are coming out and some of the new cars. You don't have

to do anything. Your card is loaded. You're going to drive through a

scanner. It's automatically. You go ahead and notice know your car, there's

a card, your credit cards assigned to your car. It automatically pays your

bill. You could place your order inside the car on your touch screen.

You don't even have to talk to a box anymore. This is all real

stuff that we've seen, uh when we were well. I think the first

time we really talked about it was Sema what two years ago, I think was when we first really started. Now, Uh, the CEES Show showed

a lot more of that this year. So there's just a lot of that

technology that's rolling around. Uh. COVID Okay, so I was kind of

hitting on COVID. COVID taught us one thing, if anything, that people

will go see a doctor from the window of their car. I think it's

crazy. But drive through health clinics are now like a big thing that people

are talking about. Well you can drive and everybody goes to that will never

work, Yes it will. And let me tell you why everybody's heard of

Televisits right, you know everybody knows what a television is. Yes, No,

that's like a visit over the television. So you talk to your doctor

over the camera, over a camera screen. Now it's huge. I know.

So I I remember the first time somebody told me Televisit was Durank COVID and I was like, well, what's that. I never heard of it?

Now, like I have employees that don't have to you know that don't don't don't miss work nowadays in the in the out there and the workforce, they're like, oh, I didn't you know you have to never miss carr You just do a televisit from like the break room or I can't remember who told me or something something, but they were in a doctor room waiting for the doctor and tell me turned on you the TV turned on doctor doctor talking to them. They were like, but here's the thing, so what's all

about accessibility? That's it's not it's not. It's the front end that everybody

sees. The back end isn't. We're not really there yet for back end

wise, but for front end, everybody's using it. About this for all

of us, Like in this area, it's not. It's not bad in

our ear, but in a lot of places you guys lived, listen to the show and stuff, I'm sure it is. I know people that commute

three hours to work. Okay, So imagine doing your doctor's appointment from your

car. It's a televisit right in your car where you know, your monitor

comes up and the doctor comes up on it, and you're talking while you're driving down the highway and you're telling them what your ailments are and your scans.

You well, here's the thing you camera hold on absolutely? Why not

because you already have hold on. You already have the steering wheels that can

take your blood pressure and all that kind of stuff. They can read everything

through the steering wheel. Yes, so all that just feeds through the car

goes to the doctor. And you also have where, oh where we were

talking about two years ago, how it could read your emotions and how it can read like what you were thinking and stuff like that, and they have and now they have the sniffers in the car they want to put in where they could pick up breath and odors and all that kind of stuff. So

you add all that stuff and sure you could do a complete doctor is it while you drive down the hospital? It is. That's just the next thing

is that it's big. If if y'all don't think the stuff's coming, go

look up some of this stuff. It's huge. One of the things.

Okay, so we all know that like oil changes, you gotta get oil changed on your car. You can get tire rotation, stuff like that.

Those are all now services that their machines have been developed. You never have

to get out of the car. You just go and it's automated. You

will see anybody. You'll do an AI. All the simple jobs are getting

rid of repairs automatic. But it's not all automative. We're talking about like

tire change, we're talking about oil change. That's takes bodies to do that.

To develop a technol an AI technologies are out there. To pull the

plug, drain the oil and fill it up. Is to take off rotating

and simple. It's simple task. So you guys don't think at all that

we never get to or not. I know you do, but you don't

think at all that we'd be able to get engines pulled out by AI or one position on bold things? Do I think that an A do? I

think, and too like to say this year or maybe in two years, that an AI will be able to disassemble and fully assemble and know differ from what part is. And I tell you what I think. I'm gonna tell

you why in two years. I think if five years, it will take

about five five years. I think we're already two and a half years into

it. I think, okay, so we're deep into it, and I

can tell you how. But I always hate this. We always get right

in something good. I can. Let me do this. Let me take

a commercial break, and I'll tell you, guys how I know this is going to be possible because there's already programming out there, exists. I've already

watched it in action. All you gotta do is connect the two together and

it can happen whole type. I'll be right back. You're listening to Dave

Let's Talk Cars Radio. Dave will be right back. Hey Dave, what,

Hey, Dave, what I've got a secret. What are you twelve?

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JF. Wilow and Sons Incorporated. Welcome back to Let's Talk Cars Radio,

your automotive specialist. Now back to your host, Dave Polach. Hey,

guys, all right, welcome back. So your list. The first two

segments we're talking about drive through services and stuff. So I know Nathaniel.

I've argued about this before because I see technology changing very quickly, right, and I would say that was extremely impressed. You guys heard me talk about

it. Where the automatic tire changer uh at SEMA show where it took the

tire off the car. They can take tire off the rim, put a

new tire on it, reair it up, balance it and in stal it back on. Okay, So that was just great technology. Now as far

as taking AI and parent AI with things, so I want to say two years ago they had a technology I sat a short seminar explain how some of this worked, and what it was is you put on like a set of goggles, right, and when you head the goggles, it shows you how to disassemble things. So if you don't know how to take a certain part

of a car apart, you just bring up that year that make that model and it shows you how to dissemble that. With that being it also had

a help section where if you tacked help, a certified technician that is expert would come online and now he's connected and he can see what you're seeing and he can tell you if you get lost anywhere on things to do and I've seen that and they did different different fields plumbing, electrician, Yeah, I've seen them. So now if you take that technology and you pair that with

the right type of robotic arms that could come in and stuff like that, now you can talk about taking starters off cars, doing intake jobs, all that kind of stuff that could a ought to be done automatic. We already

have that technology working. If you guys did not know, Waymore vehicles,

we already have technicians taking over Waymo vehicles if they get stuck in traffic.

Take that technology put towards these autonomous spots that if they need help, you know, they just call for support. I think that that's going to be

the big change. And like I said, and that's gonna be a drive

through service. So imagine that you have a drive through service where you go

in and go, okay, I need a tune up, and you could just sit in your car and there's like, oh now it's gonna want to sit there for tune up. We're not talking about There is no idle chit

chat, there's no you know what I mean. It's just straight to work.

It does it you're talking about, and it's motionless, right, everything's just fluid, you know what I mean, it's very quick and you're just kind of go through the process. So there's a lot of things that can

be done pretty quickly. You know, some jobs it would be like a

five hour job. It's a five hour job because there's the thinking process and

all that kind of stuff. Those robots don't have to do that. It's

just they also can have more than two It's also like so Nate was like, well, you know it is. You're right, it's going to take

about five years to do it. But I think what we're going to start

off is we're going to be teaching the AI, So we're going to actually have technicians do it the first time with you and then see can it repeat that action? But even then into the database. But even then, right,

we're still at the task era. Okay. And I went up and

tell me how many how many garages are already using the automatic tire changer machine, how any they sell and how many that's a that's a task and so that's you don't there doesn't It doesn't take much for something to do a task, right, because when when you have to do a decision, you know, decision making, that's when it starts become a little concicate like a It will be hard, not super hard, right, but it takes a lot more programming to determine what's wrong. Well, yeah, the part so like

you know, it could put the engine together, right, but when it doesn't start, now that thing has to tear it all a back together because it didn't realize that a part wasn't you know, in a perfect commission, you're going to get passed at some point. At some point I worry about

like that. It's just gonna better. I think it takes about five years

before perfection really kicks in. Possibly, But the stuff's already out there.

My point is is it's already been developed. They've already been starting to use

some of this stuff. When you start pairing it all together, that's when

it's going to be. Like imagine just going into an oil change thing and

it just it changed your oil, changed your tires, and you're right back out with machinery. I'm saying ten minutes, easy, ten minutes even that

you know what I mean? Just you said has multiple arms and multiple it's

a task base, right, because you've designed to that task. All it

has to do is look at that you can figure out exactly what car this deal. Once it knows the model, it knows exactly what the specs are

as far as everything right, right, So you know, you give you like ten different plugs and no cipher from and it's going to take a second to realize what plug goes to? What do you Worships have the automatic tire

changers, and some auto shops are now getting them installed. You're talking about

the ones that auto takes tires. Is that technology? You've seen that technology

since when wow, we saw what two years ago was the first time we really saw it in Okay, so it's not too long two years ago.

So like another thing, right, is that it takes so long sometimes for technology to be implemented that by the time some one does get it, it does, it's already expelled. I told you. Also, they have a

self tendant windows now, right, So that's something's finally designed that I've been talking about it for twenty years that you've done. I don't have the knowledge

of making it work. I had a kind of ideas how I thought it

would work. I don't think that's the way they're doing it. Because now

there's new technology and they're they're doing pigment. So they're doing it. They

do an electric spark which activates the color of the pigment, which kind of when we talked about it, it's kind of like how I thought it would happen. I thought you might do it with like an injectable or something like

that that injects into the Yeah, we talked about like how did you get it out once you injected that? You did like a suction and stuff.

But the static charge may makes more sense, it doesn't. That's what they

do, like I said, But it's it's it's kind of cool. So

you know, there's been certain ideas I've had over the years. I've like,

oh, this is a really cool idea, but I know how to build it. Now they're funding for to build some of the stuff. Like

I've said forever, any car that's lower should have sensors on all the way around so you're not hitting your front skirts and stuff like that on things and ground effects and making sure that stuff doesn't get tore up. There's still yet

to do that with technology. Anology be easier to do with technology advancing.

I wouldn't fully say that product because I am going to try to design it, but I'm surprised there's nothing in the car like as a not to give anything up, but as a report system. Yeah, okay, no,

I those weird ideas where you just go, man, they should really invent this. I had one the other day. I was just like, you

know, totally off car topic, just so you know, because we've already been loosely to this week anyway. Uh, you know, for funerals,

you got to have a coffin, right, Why don't we have like the seven eleven version? Like, okay, so all of us have like really

nice everybody has really nice coffins that they sell, right, all of us have really nice coolers that we own. But yet we find ourselves at seven

eleven buying a little phone one every once in a while. Why can't you

just do a phone coffin? You know they do, right, I just

just time out, you know, they do a phone call. Yes,

so yes, if you guys didn't some people just time out. Some people

that cannot carboard box and some of the coffins and they make it look nice and then after the funeral slide you're taking this, okay, I'm not just if you stop at seven eleven, you get one of the phone coolers.

Why can't you have the phone coffee? It kind of reminds me of the

video is Boxic? Okay, that's why. I don't know. It's just

something bounces around inside my head every once in a while. All right,

back to car stuff. So the automated services and you guys are have you

guys see have you guys seen they already went away? Do you guys see

the grocery stores where it's drive through drotre? Did you know? I know

there's like a brew through. I know you guys talk about, but you

know that's not new. That's not a new thing. There is actual states

where you drive through and it's like a gas station grocery store and they you place your order and they go and grab it off the shelvel. Yeah,

it's what I saw. It was like it was like it was stuff on

both sides and then you just you already had you just kind of pointing people go and grab it off and then goes to really pack it up for you at the end, you know. And I was just like, oh,

that's that's great drive through service. It's pretty smart and so you know,

it keeps you know, all your products. They're in your car. You

don't have to get people like to stay in their cars is thirty minutes.

You know war you know Walmart has their own you know walk through services, another pool. They're gonna you're pointing it all, You're gonna pull all their

cell services out. Well now all of them rephrase and stuff. They're going

to take most of them out and they're going to put them in as a membership that you for you to use it, you have to pay for a membership because they lost millions from theft. That's what I lost about earlier about

like like when we implement AI and is like a car see a lot of it being reversed because it's a good idea if you if you guys don't need me all don't know. Nathaniel is he's a reversal guy. Like he talks

to me all the time. He's like, all this that we're like inventing

and we're going to go backwards and take it all away because it just isn't working. And I and I agree on some of the things, I disagree

on other things. I think we're just too lazy to reverse at all.

It doesn't work place. I mean, look at our government. It wasn't

an masses right to you know, get away with it. Where I don't

think we're lazy. I think that we're going to implement Okay, we're lazy.

If we ever try to go take it out, I think we've already did a little bit of damage. Where AI is always going to be a

part of systems, no matter far as I'm gonna certain, banking is never gonna be the same. When they still got the point where I couldn't drive

through and like pull up and talk to somebody and the thing. I know

that seems like rudimentary, it's really old kind of but like I like that, Like I like the fact that I had that option. I don't want

to go to an ATM machine do my bank. I really don't want to

go inside and do my banking. I just want to be able to pull

up, drop a little thing. They don't have to make it cooler or

something right, Like think about how long you sign a bank right just to like pos and gone inside, like you're always like fifteen people deep noways it's just it's so the time wave like fast isn't fast no more, No, nothing's fast. There's no such things fast. Everything it's not. But once

again, I'm just services. They're trying to find a way to do everything

drive through. And I laughed about it because before we before they started the

show, I was like, okay, so if you have drive through doctors, right then when how long is it to you had to like to drive through dentist? I mean, like drive it's just it's just a little machine

that reaches into the window and just starts doing your drilling. I mean you

just sit still, you let your own seat back in your car. I

mean you don't have to go anywhere. We talked of like laughing gas into

the car itself, you know. I mean, so we've talked about it

this whole show. We've talked about how bad it's. Like, here's like

a drive you are talking over this one. I am. We've all talked

about how bad drive through is. So why do we keep pushing more drive

through stuff? Because we are lazy? We are lazy, We because technology

for everything we are. I don't think that's the main Like poss pointing out

during commercial, it's corporate. It is corporate want corporate, yep, exactly

what it is. It's all corporate. Hey guys, let me take quick

commercial break. When we come back, we're gonna wrap this one up.

We got one more segment ago, so whole tight. I'll be right back.

You're listening to Dave Pilatch on Let's Talk Cars Radio. Dave will be

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Michelle, thanks for coming in, No problem. What is that?

Oh? Curtis dropped that off earlier this week. He called it the excitement

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Liberty Yeah, liberty ooh yeah, liberty. Liberty Transmissions for the Working Men.

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Liberty Transmission. Welcome back to Let's Talk Cars Radio. You're automotive specialist.

Now back to your host, Dave Polach. Hey, guys, welcome

back. All right, So this is the last last segment of draw Through

Services as a shoul break where you're kind of laughing. So here's the concept.

I was just U we're talking. I looked it up because I was

like, I heard something outside of it. What about drive through like court?

So for any traveling confense and stuff like that, you just go through you go through a drive through for it, and then they just tell you.

As Karen pointed out, he's like, what happens to decide they want to give you jail time? How do they get you out of your car?

And how do you Yeah, but how do you determine if you like, you'd have to predetermine at that point, right, Like you're like, you look at the violation, the time you got to come in for, because we maybe wanted to get you in jail, so I don't question.

So do you pull up and then like you look to the right or you look to the left and the cops pulling up as well, there's a cop card looking at a drawl or something. You decide if you come to court

or not already? Right, So I depend on what tickets you get when

you said you get paid online or you have to come back or to think about this though, if you do drive through court all right, then you fall upon exactly what my problem this with it? Where I say, you've

already predetermined that you're gonna find me guilty. There's no right, there's no

reason for me to even go into court because it's gonna he's gonna say, they're gonna go okay, you got anything to say, like they always doing.

You go you have something to add or you don't, they go okay, guilty. So at that point, you've already predetermined. Before I ever

get if you can do drive through court, you've already determined that I'm guilty.

Rights a border like where they tell me to pull over to like they like they to go pay the clerk because I felt was found guilty. Like

if you guys ever gone through a border station like going to Mexico. Good,

don't any times you could actually set it up just like that, you can have think about it now, you could have court done for most of the stuff people go in court violations. They can have it wrapped up by

like nine o'clock in the morning. That's it. They're like, oh,

we do court from eight to nine, one hour. It is what it

takes through all these cases through to day think about but then it is a money maker. At that point right, but it already is money. But

they don't they don't do the dog is going show. But listen, don't

make your front page moves talking something like like this because you're talking about drive throughs, right, pop is literally talking about just creating a somic for court where you driving. So because I wanted to know a little bit more American.

It's never gonna say my pleasure. You will if you get a chicken

biscuit first, Like you're fine, it's one hundred and fifty five dollars and free chicken biscuit, you know what I mean? Like, hey, at

least what right, what if you if you went to court you got a souvenir? That would be kind of cool, right, I mean, look

like I'm not like a little like a souvenir, right, like a keycha like a visiting the court and it's stuck like a streak over your window elementary school, a happy face right coming little stars here you can turn in five to get promurdered. But let's talk about like stars us a bad thing?

Remember, Like what was that most swamp really get the stars? But like

maybe there's an idea there, Maybe you guys have tapped into something we never thought about court. I attended court today, the dates on it. So

this wait wait wait wait wait wait there is a I attended court that's a bumper stick around. I was found guilty for speeding on this date. More

what we haven't gone over lately, and we got a lot of bumper bullies over bumper bullys. We gotta do bumper bullies again. But like if okay,

so here's the thing. Everybody goes, well, you can you can't

do drive through court, right, And I'm like, why not? Because

you do drive through weddings. There's drive through weddings. You drive through and

you get married in a drive through, So you can do that. Why

couldn't you just do legal? Yeah, it's legal. Anybody's been in Vegas,

Like, I don't know, there's probably fifty drive through wedding places in Does that work? If I eject? Do I hunk my horn? One?

There? You just talk the horn? Do you just talk the horn?

To object? Like, how do you keep from like interrupting the person

in front of you his weddy? Like you know you hear them and you're

like, oh, that's not gonna last burn I object. I don't know,

Like there's so many things, And like I said, it's as the cars get more technically advanced and we can push more stuff into the car.

Like I said, so a lot of people that have your big screens in the car, they want to start pushing advertisement all that kind of stuff to it. So as you have that technology and you pump more stuff, it

just makes it more available to do more drive through things where you never have to leave your car. Like I like the fact I'm not gonna lie.

I like the back where I maybe have the option where my card is on my car and I don't have to pull it out and I have to handle somebody to set mckaye. Drive through it. If I'm gonna go no matter

what the service is, it automatically. I was thinking about that the other

day, right, so we know, we know I got pulled over recently, right, and you know I got a couple of tickets slapped with it, and I got no ID ticket. So I was thinking, like,

if it's such a manatory, right and you know that you're gonna slap the ticket on everybody that you see have one, how come you don't make it where you have the ID online like most states are coming out with Okay, well, if you're, because obviously you're not, like you know, slapping people on the wrist, you know, make sure you have it next time.

If you're punishing everybody for not having an ID, at some point you should make it more accessible, right, Okay, So here's always been Mike, you carry the I understand you. If you run the car's registered,

right, So that's that was my issue that you I gave the registration with my name. Mike proved that that's you, though you have my picture you

on the record. I give you my social security, I give you rattling

anybody's off. But when you look it up and it matches, that's a

little. That's a little. It's one piece information. But I don't understan

where you're coming from. Like I'm driving a car under one name, and

I give you a registration of the name, and then I give you my Social security of the same name. Like okay, with technology, I do

feel like one, like you said, we should have already been able to access our license more frequently. The tickets that we sign, why can't they

just send them to us? I hate that by signing it. I know

they say, well, you're not admitting guilt, but I feel like you are Yeah, you're you're, you're you're. I guess they say, well,

you're just a testing the fact that you were here. Don't time out

and if you don't sign it to jail. How is that that? I

don't know. I don't like that one either, But you're just saying I

don't want to show a thousand times guys. I get it. I understand

a lot of the laws we have when it comes to traffic and stuff like that, but there's a lot of them that I just don't agree with the way that how we handle things become a money grab, right, I don't.

It's not that I don't agree with the law. I disagree with the

way that we handle some of the stuff because I just feel, like Nathaniel knows, they've ford me to talk about it for years. I feel it

is a money grab. I don't think that you can go get a fair

case heard. Really nowadays is very rare, especially when everybody comes the same

thing. Right. It's just like they might wave this to the first two

guys off, but the next twenty guys. You guys are dude. It

is a lot when you sit there and you listen right, when you sit there. You listen to everybody go up and it's the same, just the

officer talks. Do you have anything to say? Like I said, either

you do or you don't, And THENY go okay, well I still find you guilty. You just know how that's going. It's like you, I

could tell you the biggest story. I could literally make it an elaborate story

that I've written down and memorize and come in and you It could be the best story ever. It doesn't have to be real, but it could be

the best story. Or you don't care. You don't care at all.

You were just waiting for me to stop talking, so you smack that guy.

Well you got right right, You're you're not sorry. You're sorry you

got caught like you've seen that one I have. Yeah, yeah, yeah,

you're not sorry. You're only sorry because I caught you today. You're

not actually sorry, which it's probably the truth. I'm not saying there's no

truth to that. There's probably truth to that. But when you tally up

stuff, then it's almost like I have to be here because you did it so wrong. Buddy, I got seven tickets, seven tickets in one pool

over one time. I just I knew he was laundry list to me,

now, is that a crime, the laundry list? And I don't think

it is. But I just knew. I just he was just looking for

things right now. I was young, and I'm sure my cockiness in the

way that I handled things, probably because as an adult I can accept responsibility right into your officer. Maybe, but like when he's got you, like

he wants you to pop the hood and they're looking underneath the like, you just know at that point if you can find the by all, I mean, like you just know. Well, I think what originally what I'm that

one? It was speeding and then they picked me up a radar detector and

couldn't find the radar detector, So then that just aggravated him. And of

course I had it and I wasn't giving it up. I mean, but

I had it. I had mine built in and hid in my car,

So it's not like I just got right, like, gotta be quicker, you gotta be smarter, and I had a button that turned it on.

Just you guys see how this works online. I'm not saying do it.

I'm just saying that's what I happened. It happens and that's what I had,

and they were aggravated by it because they knew, I mean, they knew I had it, but they couldn't prove it. I don't and I

don't even know even in that air that must have been a new technology, because I couldn't even figure out how he knew I had it, because I didn't even think they had radar detector detectors back then. So already did,

right, A nice car gotta have something maybe down yeah, exactly. I

don't know what it was, but I you know, like I said, I couldn't. I wasn't giving it up. I was gonna tell her it

was that it's not goin to give a pull it out. You can by

all means. I remember back in the day. So like when I was

driving and you got caught with a radar detector in a state and they literally just had you pull it out of the car. Like uh, I was

in Norfolk here and I was with my buddy waiting to pick up somebody from the airport, and we're set. You know, I used to park and

you wait for people to get off the plate. You can't really do it

now in this area. But he used to be able to pull over and

wait for somebody a taxi And the police officer was walking telling people to move their cars, and I'll out of park and he looked up and he's like, hey, can I get you pull over here? He had a radartector

in the window, I mean, and the police officer walk right by, you know, he's just sitting right there the window and boom binged them.

I think you're great. I ever got popped that way one time too,

with ray artechtor sitting there, and they saw it and just motion them over because it was sitting in the window. And that's when I learned that you

don't leave them in the window. You can take those things apart and bury

everything you need and still make them work the way you're supposed to and hook it up to like a little bit of know how, a little bit initiative.

But I'm not saying you should. I'm just saying that. But no,

I'm just like I said, I mean, the technology stuff is gonna change, It's gonna implement when they start doing the commercials inside your car, when they start talking about the stuff that where the stores and restaurants and stuff can actually break into your car. You know, I tell you, like

on your screen as you're driving by, you'll interrupt and put something on your screen because you' getting ready to drive by the place, because it's it's heard that something that you're interested by listening to your phone Like I think I no, No, I think I should have to I should be able charge them if they break it and give me an ad like if you had to display it on my car, I should get paid right, and we're gonna give you a free chicken biscuit. And that's where I feel like like we should

get into a the personal assistant style like that was a big thing. Car.

Well, it is anything you go right, like where your guns is around? No, I agree with you. Look, guys, if you've

got a solution or you guys think of something that we haven't talked about, that's drive through service. You guys knows, come and let us know about

it. On that note, man, this show's going quick. We gotta

go ahead and get out of here. I'm gonna wrap it up. Enjoy

your Saturday. Sunday's right around the corner. Make sure you guys unpluggspen some

time with their kids will love you for it. You guys have got anything

before we get out of here. Enjoy your weekend, guys, have a

good week. All right, guys, We're out of here and we'll see

you next week

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