Tommy from Delivered spends the episode calling out “haters” who post online about his $1,000 car-negotiation service. He tests multiple dealership salespeople and alleged critics by tracking them down via Facebook/LinkedIn, then calling to see how they handle pricing, hold times, and deal-making. Along the way, he runs into mismatched identities, possible brokers, and dealers who quote MSRP or offer small discounts. The episode turns into a debate about whether third-party negotiation is “abuse” or simply saving buyers time and stress, backed by transparency and improved sales results.
Dealerships have been talking about me on Facebook. A lot. So instead of ignoring it, I decided to do something about it. I tracked down every salesperson who made a public post trashing my service and called them live...not to argue, but to try to buy cars from them!Some of them weren't in. Some of them couldn't be found. And one of them had no idea he was about to be on a live stream. What you're watching is what happens when the people who say I'm bad for the industry have to actually do business with me.If you've ever wondered why someone would pay $1,000 to not talk to a dealership, this video is your answer.
"We negotiate car deals for a thousand bucks and no, this is not an ad for my service. People genuinely ask this question and for clients, it's a resounding yes."
They’re talking about negotiating how much you pay when buying a car. That can include the price of the car and sometimes the trade-in and extra charges.
The episode is centered on negotiating the purchase price of a vehicle—how much you pay and what you’re willing to accept. In practice, “car deals” usually involve negotiating the selling price, trade-in value, and any add-ons or fees.
"We negotiate car deals for a thousand bucks and no, this is not an ad for my service. People genuinely ask this question and for clients, it's a resounding yes."
They’re talking about paying a set fee to have someone negotiate for you. The key question is whether that fee saves you money or just saves you time.
The speaker repeatedly frames their service as charging a flat fee (a thousand dollars) to negotiate on the buyer’s behalf. This is a common model in third-party negotiation services, and it raises the question of whether the fee is offset by savings or convenience.
"Remember, this guy said half of delivered clients pay him a thousand dollars to use Toyota Smart Path. Now you don't know Toyota Smart Path is Toyota's lead generation tool."
Toyota Smart Path is Toyota’s online buying flow. The speaker’s point is that it may still involve giving your information to Toyota and moving you toward a sale.
Toyota Smart Path is described here as Toyota’s online lead/marketing pathway for buying a vehicle. The speaker claims it’s effectively collecting customer information and routing it through Toyota rather than fully removing the dealer process.
"Now you don't know Toyota Smart Path is Toyota's lead generation tool. It's the way to buy online, but in reality, you're just feeding your information over to Toyota."
A lead generation tool is basically a system that gathers your info so a company can follow up and try to sell you something. The speaker is saying it’s more about collecting your details than saving you from the process.
A lead generation tool is a marketing system that collects your information (like contact details) to route you to a seller or program. The speaker argues that Toyota Smart Path functions this way, even if it’s presented as an “online way to buy.”
"It's the way to buy online, but in reality, you're just feeding your information over to Toyota. So let's get into the video."
Online car buying refers to using digital steps to start or complete a purchase without going through every step in person. The speaker suggests that “online” can still mean your data is used to connect you to the sales process.
"We're calling this dealership and you might be wondering, what am I doing right now doing this intro? I'm actually on hold."
A dealership is the retail seller that negotiates vehicle pricing, trade-in offers, and financing/option packages. Negotiation dynamics often happen at this stage, including how add-ons and fees are presented.
"The price of the car, the trade, the add-ons, the accessories. Now you notice I didn't say it was a money saving service because guess what?"
“Add-ons” are extra products or services added to the purchase beyond the vehicle itself, often with their own markup. Common examples include protection packages, warranties, or appearance items.
"The price of the car, the trade, the add-ons, the accessories. Now you notice I didn't say it was a money saving service because guess what?"
A “trade” is when you give your current vehicle to the dealer as part of the purchase. The dealer assigns a trade-in value, which can significantly affect the final amount you pay.
"I save you money. That's a byproduct. A dirt to flat fee of a thousand bucks. I handle everything for you."
A flat fee means you pay one fixed amount for the service. Here, it’s described as a set cost to help handle the car-buying process.
A “flat fee” is a set charge for a service, regardless of the deal size. In this context, it’s presented as a negotiation/handling fee for arranging the car purchase.
"Damian speaking. How can I help you? Hey, can I speak to Ali? Ali? Ali. Oh yeah. Damian? Ali. You look for service or sales? He should be in sales."
The transcript distinguishes between “service or sales,” implying the person’s role at the dealership. For negotiations, sales departments handle pricing, trade offers, and purchase paperwork, while service is for maintenance/repairs—so routing your request correctly matters.
"[411.9s] Oh, that would make sense if he's like a broker and he might sell your inventory. That makes sense.
[417.2s] Okay. Possibly. But I mean, we have a list of our brokers and we don't have anybody with that."
“Inventory” just means the cars the dealer has available to sell. If a broker can sell that inventory, they’re trying to help get those specific cars sold.
In dealership language, “inventory” means the cars currently available for sale (on-site or allocated). When someone says a broker “might sell your inventory,” they’re implying they can move specific units the dealer already has.
"[411.9s] Oh, that would make sense if he's like a broker and he might sell your inventory. That makes sense.
[417.2s] Okay. Possibly. But I mean, we have a list of our brokers and we don't have anybody with that."
A car broker is an intermediary who helps arrange vehicle purchases or sales, often by connecting buyers with inventory or dealers. Brokers can be legitimate, but they may also be used in scams, so it’s important to verify credentials and the exact terms of the deal.
"This guy's selling a Raptor R. Wait, I got it. I need Raptor R's... This guy is charging MSRP on his Ford Braco Sports."
MSRP is the price the manufacturer lists for the car. If a dealer charges MSRP, they’re not adding extra markup on top of that sticker price (but they could still add other fees).
MSRP (Manufacturer’s Suggested Retail Price) is the baseline price set by the automaker. When a dealer “charges MSRP,” it usually means they’re not adding a markup above the sticker price—though other add-ons can still inflate the final cost.
"Need a Raptor. Please call for pricing. So this dealership doesn't even have the pricing on the website."
“Call for pricing” means the dealer isn’t showing the price online. That often means the price might be negotiable or depend on what add-ons/fees they require.
“Call for pricing” usually indicates the dealer isn’t publishing a firm internet price, often because pricing is changing, inventory is limited, or the dealer expects negotiation. For buyers, this is a signal to ask for the exact out-the-door number and any required add-ons.
"Otherwise, if you have an offer, I'd love to entertain it."
An “offer” here means the buyer’s proposed purchase price, which may be different from MSRP. The dealer indicates they’re willing to consider offers when demand is strong, which is a common negotiation tactic in high-demand inventory.
"Market's hotter than standard F-150 market. Otherwise, if you have an offer, I'd love to entertain it."
Saying the market is “hotter” means demand is higher than usual, which often leads to less discounting and more dealer markup or limited availability. The speaker contrasts it with the “standard F-150 market,” implying the Raptor commands stronger pricing.
Concept
listed for $81,775
"They are listing this car for $81,775. This guy said, glad to see some dealers having the balls to toss him out."
That $81,775 is the price the dealer is advertising first. The whole point of negotiating is to try to pay less than the listed number.
The “listed” price is the dealer’s advertised starting point, often higher than the negotiated sale price. Negotiations typically start from this number, but the actual deal can land significantly lower depending on incentives and dealer flexibility.
"I'm just looking for a, you guys have an X5 on your guys' website, XDrive. I'm hoping that we can put this one together."
xDrive means the BMW has all-wheel drive. That usually helps with traction, especially in rain or snow.
xDrive is BMW’s branding for its all-wheel-drive system. When shoppers specify xDrive, they’re usually filtering for traction and handling characteristics that differ from rear-wheel-drive configurations.
"[851.7s] I've got one right here. He was a finance manager until 2025, and now he's been a finance manager
[857.6s] at just a random automotive group."
A finance manager (often called the F&I manager) is the person who handles the paperwork after the sales agreement—commonly including financing, warranties, and add-ons. The transcript uses this role to identify who the dealer contact is and their background.
"[932.5s] you may dial it at any time. Press one for service. Press two for sale. Press three for
[938.6s] products. Thanks for calling."
That menu option routes you to the sales department. If you’re trying to buy a car, sales is usually the team you need.
“Press two for sale” indicates the call routing option for the sales department. In the context of negotiating a specific car (a Golf R), reaching sales directly is often necessary to discuss pricing and availability.
"You've reached our automated system. Your call is important to us, so please feel free to leave your name, contact telephone number and reason for your call. And if you need to schedule a service appointment, please feel free to visit our website at Nissan"
A service appointment is just booking a time to get your car serviced—like maintenance or repairs. The automated message is telling people how to schedule it.
A “service appointment” is when you schedule time for maintenance or repairs at a dealership or shop. In negotiation-focused episodes, service appointments matter because dealers may steer customers toward paid work as part of the customer relationship.
"So that one's one of our older units. So let me check our online pricing and it ends in 2868. So let me just search that."
Online pricing is the price you see listed on the dealership’s website. The final price you pay can be higher once fees and taxes are added.
Online pricing refers to the advertised price a dealer lists on its website or inventory system. In negotiations, it’s often used as the starting point, but the final “out-the-door” cost can change once taxes, registration, and dealer add-ons are included.
"Are you guys looking to pay cash? Is he looking to pay cash? Again, not in my name at all. And he's looking to pay cash. That's totally fine."
Paying cash means you’re buying the car without taking out a loan. That can sometimes make the deal simpler and affect what the seller is willing to do on price.
Paying cash typically means the buyer is not using auto financing or a loan. Cash deals can change the negotiation dynamics because the seller/dealer may have fewer paperwork steps and different incentives compared with financed purchases.
"We do phone negotiations. We send our sheets and we become more transparent with every step of the way."
They’re talking about negotiating when you buy a car. The big idea is how the deal is handled (like phone calls and paperwork) and how that affects the price and the hassle for the buyer.
The segment is focused on how car deals are negotiated—especially over the phone—and how pricing and process transparency affect buyer decisions. It also contrasts different “middleman” roles and how that changes what the buyer is actually paying for.
"My dealership has changed our tactics since he's arrived and the other guy as well. We do phone negotiations. We send our sheets..."
Instead of meeting at the dealership, they negotiate by phone. The idea is that it can be faster and smoother for the buyer.
Phone negotiations refer to conducting the sales discussion and pricing steps remotely rather than in-person. This can speed up the process and reduce friction, which the speaker implies helps sales performance.
"And our sales are up 28% year over year. Good job, Jacob."
“Year over year” (YoY) is a comparison of performance between the current year and the previous year. Here it’s used to claim sales increased by 28% compared to the prior year.
"So we should make a mini $100 to $250 a deal so his company can make $1,000 per car deal. ... you making $250 in your pocket does not equate to me making $1,000."
The speaker discusses how dealership and intermediary earnings are calculated per transaction (e.g., $100–$250 vs $1,000 per car deal). The point is that gross deal price doesn’t directly equal someone’s take-home profit because there are costs and overhead involved.
"If I buy a $40,000 car from you, your dealership did not make $40,000. ... I have costs just like any business does."
The segment emphasizes that dealerships have operating costs beyond the vehicle’s price, so profit isn’t simply “whatever the buyer paid.” This is used to argue against simplistic comparisons of earnings based only on the car’s purchase price.
"I literally have a free car buying checklist that literally goes step by step, do this, do this, do this, and you will save the money."
They mention a checklist that tells you what to do during the car-buying process. It’s meant to help you avoid mistakes and negotiate more confidently.
A car buying checklist is a structured set of steps to guide the process—like what to ask for, what to verify, and how to compare offers. The host emphasizes it as a DIY alternative to their paid negotiation service.
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Oh my gosh. There would be the most insane moment. It does look like the same person.
Oh, you never know what you're going to fuck with the internet.
Oh, and this car is for my business partner, just so you know. I'm just doing all the,
you know, the heavy lifting for him. I just heard that you said good news.
You normally hang up on people that get paid to do cardio, so that's crazy.
And someone I wish I know could take a bat to his face.
Would you pay a thousand dollars for somebody to negotiate your cardio?
This is the question that I ask all the time. It's what I do here at delivered.
We negotiate car deals for a thousand bucks and no, this is not an ad for my service.
People genuinely ask this question and for clients, it's a resounding yes.
They don't want to deal with the dealership, but for dealerships,
some reason they just don't understand. And rather than asking themselves,
why are people paying a thousand dollars to not deal with me?
They get mad and angry and talk about in Facebook groups and how horrible I am for the industry.
So today, today, we address the haters. I'm going to call some of the people that have made
real posts on Facebook, Google them, call them and see what it's like to buy a car from them.
Don't worry, all of these are for clients. I'm only calling dealerships that I can
actually get a car from. So if they give me a deal, that's great. Remember,
this guy said half of delivered clients pay him a thousand dollars to use Toyota Smart Path.
Now you don't know Toyota Smart Path is Toyota's lead generation tool.
It's the way to buy online, but in reality, you're just feeding your information over to Toyota.
So let's get into the video.
Okay, wasn't aware I needed to do it. I'm really sorry about that. I'll get it done though.
Now people wonder why they pay me. I'm going to blow your mind. Half of my clients pay me to
not deal with that. I didn't make that one up. That wasn't even scripted. We're just calling haters
today in cars that we need. Thanks for calling. This is Mike and sales. How can I direct your
call? Hey Mike, can I speak to Justin? Hold on just a moment.
Now most businesses would send you to voicemail, take a message, but three minutes, 30 seconds
on hold. We're calling this dealership and you might be wondering, what am I doing right now
doing this intro? I'm actually on hold. We've been on hold for seven minutes. We got hung up on the
first time before I got to anybody and now we're still waiting for Justin. Seven minutes later.
Justin, I hate to tell you, but maybe this is why people are paying me. Real question is how long
would you wait on hold? So if you guys don't know who I am, hi, my name is Tommy. I negotiate
car deals for everybody. My goal is to save you time, energy, and anxiety. I save you money. That's
a byproduct. A dirt to flat fee of a thousand bucks. I handle everything for you. The price of
the car, the trade, the add-ons, the accessories. Now you notice I didn't say it was a money saving
service because guess what? You can do this on your own. You don't need to hire me. I charge
just to save people that time, energy, and anxiety, but I don't have a magic wand and I've got a secret
sauce. I take no money from the dealership. I don't take any money from anybody. You realize that
there's really no ads on this channel. The reason being is this service pays for itself. The ad
read you're watching right now, the one you're hopefully not skipping. The idea behind it is
that's what is advertised here. You get fun entertainment. You hopefully get a service,
but a boom, but a bing. That's what we're here for. Enough with me. Let's get back to the video.
This is insane. So Justin must be really busy selling cars. We were on hold for 10 minutes there.
I'm going to hang up the phone. We're going to call him back, right? He's probably super busy
doing all the smart paths. We're going to call the next hater. The next hater said someone should
make a video for customers. Exposing how delivered is actually abusing customers. So Ali, let's give
you a chance to do just that. Now he's a LinkedIn says he works here, but I do not see him on the
website. So we're just going to ask if an Ali works here. Thank you for calling.
I'm a director call. Hey, can I speak to Ali? I don't have an Ali. Oh, no, it says he worked
here on a LinkedIn. Oh, bummer. Okay. This is LinkedIn live. Oh, I'm sorry. No worries. Thank you.
This is going to be the tricky part is tracking these guys down. Let's see if we can find out
where he works now. He did work there. Oh, I have a second dealership. That's rated 2.2.
I'm telling you, this guy jumps around dealers. Okay. Dealershiprating.com. Okay. In 2023,
he worked here. I can try to call the second dealership and see if he still works there.
Let's just go. I'm going to go through his reviews. I'm just trying. This is going to
be a track down video. The funny thing is this guy seems to have jumped dealership to dealership.
Ali, Ali, Ali, Ali. Oh, he lives in which is interesting because I did see that there was
a dealership. This is like investigative work. I found some ratings on him here. Ali. Okay.
Let me see if it's on his Facebook anywhere. Is he just unemployed? Do I give up on this one?
I can go to the next one. Oh, wait. Oh, wait. Okay. So he sold one car. If you're trying to buy
a car in December, it's not an Audi. You're tripping. Ali got, Ali got the deals. Wait.
Oh, found it. Ha. Okay. Wait. Oh, I know what I need from him. I love that I need so many cars
because this is great. This is Damian speaking. How can I help you? Hey, can I speak to Ali?
Ali? Ali. Oh yeah. Damian? Ali. You look for service or sales? He should be in sales. Ali, Ali.
We have nothing similar to that in sales. Did you already buy a car from this person or?
No, I saw him on Facebook and he was saying that you guys had the best deals. And he had a review
and I was trying to figure this out. So you're saying it's not you? I mean, I don't see an Ali
here. You're calling for. Yep, correct. Let me see. So we have a, well, I'm Damian and we have
Ney, Matthew. We have two Matthews, a Derrick, a Gabby, a Rom, Trenton, Ryan, Alex. Is there a
boxer? Do you have a boxer that works there? Boxer? Like he boxes. He like boxes. I do not
believe so now. Okay. Well, I'm looking, he's, he has you guys tagged all over his Facebook
and saying he works here. So, interesting. I did not see, but maybe I can help you out. What was
the car? No, I was looking for him. He seemed like a really good Facebook post. I guess I'll try to
find his cell on it here, but I appreciate your time. Do you want to just send me the post so I
can see? I mean, I don't, I don't see anyone's name here or what. Is his phone number on there?
Let me see. This guy looking at our work group chat. My friend Laz recommended him. Give me a second.
Last name. What's that? What he said his last name says. Okay. I mean, this might, I mean, he
does have a phone number maybe on here. And he's saying, I got crazy Audi deals hit me up. Do you
think this guy's just scamming people? It could be that or it could be a broker. So it could be a
scam as I mean, if he's tagging us on this Facebook, but he doesn't work here, then I don't know then.
Oh, that would make sense if he's like a broker and he might sell your inventory. That makes sense.
Okay. Possibly. But I mean, we have a list of our brokers and we don't have anybody with that.
Oh, you even looked your last name either. Yeah. So I don't know. I don't want to call him a scammer,
but we don't have anybody with that name or anything like that. Okay, no worries. I was
really looking to talk to him. I just wanted to see he was advertising this Audi A3 deal. So
I was really excited about that. So I mean, it's probably we can still give you that deal. What
is he advertising on there? I don't, he just said it's a great deal. Call me up. Stop looking for
anything other than an Audi. And then he had a referral from some guy on his thing. So there's
no specific name in there. I was just calling for the crazy good deal. Okay. I mean, you can still
give that crazy good deal. I just didn't know if there's some specs or qualifications or something
to get out on there. Yeah. Now I'm just curious. Let me go and dive into this a little bit more,
and then I'll give you guys a call back if I can't get a hold of Ali. Okay. Well, I mean,
as I'm saying, is there a certain deal you're looking for? I mean, we can just help you out
if there's a deal you're looking for because clearly he doesn't work here. So I appreciate
you trying to, like I said, I'm not going to be able to sleep at night if I don't figure out
who this guy is. So let me figure out who this guy is. He's now I'm just determined to figure
this out. So let me figure this out. He's probably a broker, which would make sense, right? And I
know brokers aren't the best. So I won't deal with a tumult if he's just a broker. But I'm going to
figure this out. That is what I'm going to do. So sorry. I'm getting another phone call. Let me
answer this. I'm so sorry. I can't even find him as a broker. I might have to give up on this one
here. Did we just move on to the next? Okay. So number three, doesn't even look like he works at
a dealership. Remember, he said I'm abusing my customers. Don't know how, but he didn't get a
chance to do that. Let's wait on. Let's just I gotta start some video. I gotta watch Brandon.
So let me see if I can find this person. There's a lot of his last name, though. His last name is
a very, oh, we found him immediately. Two seconds. Raptor R. He's selling, he's a Ford's car salesman
must be parent. He seems like a nice guy. If I didn't know many, like he has so many pictures
of his kid, he clearly loves his kid. I don't know where he works though. This guy's selling a Raptor
R. Wait, I got it. I need Raptor R's. This is great. This guy is charging MSRP on his Ford
Braco Sports. I would tell you that we're doing a little bit better than that. Let's go F150.
Let's just see if he has what I need. Need a Raptor. Please call for pricing. So this
dealership doesn't even have the pricing on the website. Good sign. The comment that he made.
So this person said, imagine paying that lesbian $1,000 to get the same deal you can get anywhere.
And on your end up being $1,000 negative because you paid that. Yeah,
using a fake name on his Facebook. This is sadly a new car manager.
Thank you for calling. Call me a director call. Hey, can I speak to Brandon?
I'm sorry. Brandon is off today. Of course. Can I speak to any of his car salesman?
Any what? Can I just speak to any of the car salesman? Sure. You don't need the other
new car manager or anything like that. No, I'll just talk to any of the car salesman.
All right. Hold on, please. Thank you. But new cars not used, right? New car, please. Yeah.
Yes. Okay. One moment. A few moments later. This is Trevor. Hey, Trevor,
you guys have a Ford Raptor on your website. I said, please call for pricing. I was just
seeing what your pricing is on that. Was it a Raptor R or a standard Raptor?
I'm open to either one. If you guys got a great deal on a Raptor, I'm all for hearing it. But
I think it was a standard, but I'm looking, I'll buy either. And who am I speaking with?
My name is John. John? Awesome. Yeah. And where are you calling from, John?
I'm calling. I'm in Chicago. You're in Chicago. Not too far. Not too far. Yeah. Cool. Let me take
a look at which Raptor you're seeing on our website really briefly. I know that not really
hit the ground yet, but our Raptor availability actually showing me a carbonized gray one.
That's one of my colors. When I go to the window sticker of it, it's pulling up my Raptor R though,
and that was definitely an order that it's spoken for. You said it was a brand new Raptor?
Yeah. Yeah. I mean, that's, that's what it said, 2026. It looks like the VIN was in 347.
The carbonized gray, you're right. I'm looking at the color here.
How did you find that is what I'm trying to ask, because it doesn't even appear on my
website. Oh, it's on, it's on the floor.com. Really? Yeah. Running it's under F-150s.
Sorry to question you like this. You're probably like, no, no, I'm not lying. Just looking.
I'm only seeing my, but you don't have a Raptor then. No, no, I don't. That's what I'm saying.
Okay. I'm looking to see. Now, what about, there's a tremor you guys have on the website.
I would take that as an alternative if we're good things. What is your grade?
I have a carbonized gray tremor, just like 82. Yeah.
Okay. What kind of, what kind of pricing are you doing on that guy?
Let me see. I believe it's just with MSRP currently.
Oh, okay.
Market's hotter than standard F-150 market. Otherwise, if you have an offer, I'd love to
entertain it. No, that's good. MSRP is what anybody would buy it up right up the street.
So 80,000, 81,000. I have seen it.
Okay. Perfect. That's all I needed. I appreciate it.
That's all you needed. You weren't looking to further more, get some information on this one?
No, no, I mean, really, I was just trying to get the pricing. As I heard, I just figured
you guys were simple and you guys can get the pricing anywhere. If I just call it,
give you the price. That's all I need. I will let you know if I decide to buy it.
Of course. Have a great day. Thank you. Bye.
So again, I didn't negotiate, right? They didn't have the Raptor. I need a tremor.
They are listing this car for $81,775. This guy said,
glad to see some dealers having the balls to toss him out. Craig, let's just see if you'll
toss me out. Craig, Craig, this guy works at. I shouldn't say that. I really shouldn't say that.
I'm going to take this one a little bit different. So what I'm going to do on this deal
is I'm going to call this guy and I'm going to not negotiate the best deal.
Good. How may I help you? Hi, can I speak to Craig?
Yeah, sure. One moment. 12 seconds later. Hey, Craig, how's it going, man? It's Tommy from
Delivered. Hey, good. How are you? Man, I'm doing well. Dude, I have a client right up the street.
I got a referral from you. I don't mind. Hopefully you don't mind. I don't know if you know who I
am. I negotiate car deals for a living, but I have a client literally right down the road.
I'm hoping super easy deals should be like five minutes. Yeah, I can do my best. Awesome, man.
I'm just looking for a, you guys have an X5 on your guys' website, XDrive. I'm hoping that we
can put this one together. Yeah, what's the stock number? Let me check here. You guys had quite a
few of them. Two, six, one, five, five, four. All right. Let me check on that. No, you're good.
How's your day going so far? Good. Good. Let's see here. Get a Manhattan green one.
Yeah. Am I on the live stream right now or what? You are. Yeah, yeah. I was on there a
couple of months ago, it feels like. Oh, really? I didn't even remember, man. That's all right.
You know, it's crazy, man. It's crazy. Some people just have the, like, the nats just to
hang up the phone and get rid of me. I'm glad you're not one of those people.
Ah, you know, everybody deserves their few minutes of fame, right?
Sure. Yeah. I mean, I've had a long bit of fame, but I appreciate it. Can we get to 10% off this
bad boy? Yeah. What's the question? I can check in and see what my manager wants to do for you.
Yeah, yeah. Just 10% off, so what I'm looking for. Yeah, I'll find out. I'll chat with them.
Is he of loyalty or no? No loyalty. No rebates, no loyalty. Just 10% off. Yeah. The only reason
why, because I don't know if you know that they got tagged on that loyalty thing because they have
to do a dealer match. A thousand of that was coming from the backside and they didn't tell
anybody. They had to disclose it this month. I don't know if you actually knew that.
Nope. Nope. No clue. Yeah. I'll chat with them, see if he wants to entertain it,
and I'll give you a buzz back. Same number? Okay. Yeah, yeah. Just call me here, man.
I appreciate you. You're not tossing me. No problem. Take care. Thank you. Bye.
Glad to see some dealers have the balls to toss them out. Craig, it looks like you weren't
one of them. I still need this car. We'll see if he gives me 10% off. I have another one.
I've got one right here. He was a finance manager until 2025, and now he's been a finance manager
at just a random automotive group. Not really telling me the name. Okay, January 31st. Okay,
this guy sells Volkswagen. Let me see what Volkswagen I need. I have no idea. I need a
Golf R. Okay, cool. It's gone. Now, this person, I could make post on post on post. He says,
I bet he lives in his sister's basement or his boyfriend's parents' basement. Guy is the most
popular one. I recognize his name because he posts about me more than anybody else.
So we're going to call him now, and we are going to see if he can give me a deal on a Golf R.
But I'm going to not JC. Thank you for calling for Acura press one for Nissan press two for Volkswagen
press three. Can I speak to JC? JC is not here. Okay, I will call back.
No, I'll just call back. I appreciate it. Okay, all right. Bye. These guys just don't work. Hey,
why don't we go back to the first one? How does that sound? Let's go back to the first person.
Let's go back and see if you can get a phone call from him. Justin, that was what it was. Let's go
back to the first person. Thank you for calling. If you know your party's extension,
you may dial it at any time. Press one for service. Press two for sale. Press three for
products. Thanks for calling. Does he leave some sales? How can I help you? Hey, can I speak to
Justin? Yeah, just a moment, please. He actually did take off for the day today because it was his
day off. Okay, that makes sense. Okay, I was just going to hold for him. Okay, I will just call back
tomorrow. Yep, he'll be in after 11 o'clock tomorrow. 11 o'clock sounds good. I'll call.
All right, you have a great day. Okay, bye. Okay, let's keep going. It's crazy. The amount of car
sales when they're off. You know what days I take off? I definitely don't take off days.
Maybe that's why they pay me. They don't take days off. Everybody deserves a day off.
You're goddamn right. Okay, so Tarot made the post and somebody defended me. This guy named
Jake said, people are posting this guy all the time. I don't get why people are so mad about him.
And then the author said, tell me you sell five cars a month without telling me you sell
five cars a month. This is the opposition, man. Us versus these customers, not us versus Tommy,
but us versus these customers. Let's find this guy or girl. Okay, remember, so this guy said,
his original, he made the post. This post has hundreds of comments. Imagine this little dude
is the reason you get a mini. And then in the comments, he's saying it's us versus them. So
let's just see if he's willing to sell me a car. Thank you for calling. Tell me address your call.
Hey, can I speak to Tarot? Give me one moment.
Ashley is not available to take your call. Please leave. I think I got the wrong,
that was a wrong person. Is it Torell? That's spelled Torell. I'm not gonna like, okay.
Thank you for calling. Tell me address your call. Yeah, I think I got transferred to the
wrong person. I'm looking to speak to Torell. Yeah, I transferred you. His voicemail might have
a different person's name on it. If you want, I can take down your name and number. I can put
the note on his desk if he wasn't there. Yeah, he's not, I guess he's just not in today. No,
he's here. He just might not be at his desk. Oh, okay. Oh, he's not at his desk. Okay, darn.
I really wanted to buy a car from him today. Okay, never mind. I'll call him back later.
Okay, sounds good. Okay, bye. Bye. So he's saying he hated gross. This guy is a D canoe.
She must drive a Subaru. He's hiring right now. This guy wants a job. Let's see if he'd be a good
fit. I'm gonna job opportunity. Oh, even says he's open to work. I can't even make this up. Is
this the same person? There's no way it's the same person. Oh my gosh, that would be the most insane
moment. It does look like the same person. Oh, you never know what you're gonna find on the internet.
Okay, where can I find him? Where can I find him? I could message him on LinkedIn. He did say he's
hiring right now. Thoughts about applying just for shits and giggles. Let's just say that's not
negative. We won't say that's negative. I'll give him pass. But he's looking for a job. I'd be
careful what you say on the internet though, because you never know. So they pay him $1,000
to cheat out the person that will have to answer them and help them when anything breaks. Is
your car gonna break down? Is that a concern? Okay, I think I found him. Yeah, let's test this one
out. She was nice. This dealer, so his comment was, this is what we're gonna see, right? He said,
I've worked at dealerships where these guys acquire for the client. What I'll do is just
humbly reply that we don't do third-party negotiations. We were just gonna test him out
there. It's a great day here. Can I help you today? Hey, can I speak to Preston? Yeah,
give me a second. I'll try to get him on the phone for you. Thank you. You're very welcome.
I actually think Preston got a customer. Is there something that I can possibly help you with,
or maybe I could turn it through to one of my managers? No, I'll call back for Preston. I
totally do. Have a good day. Thank you too. And here's my logic with the guys is these people
are doing this on a public forum. I don't really care. Like this is not, they're not saying this
in private conversation. This is public information. Okay, so then the next comment is, he said,
100% spews misinformation and I have told him and others who believe in his rhetoric that I've
been in the business for 20 years. He uses fear to sell them that they need his service. First off,
nobody needs my service. Anybody can do this. Let's just call us the ocean. Let's see if I can
get, let's see if I can get him. You've reached our automated system. Your call is important to us,
so please feel free to leave your name, contact telephone number and reason for your call. And
if you need to schedule a service appointment, please feel free to visit our website at Nissan
of.com and simply click on the service and parts tab. Thank you. They're closed. Okay,
let's keep looking at closed. I thought Ellen DeGeneres said he wasn't coming back to the United
States. Good news. We hang up on brokers. Oh, I like this one. I like this one. I'm not a broker.
Hey, can I speak to Gage? Yes, you can. Let me throw you a briefhold here, Matt.
Thank you. Can I ask you speaking? My name's Tom. Sounds good, Mr. Tom. Let me throw a briefhold.
Latel. Oh, Gage speaking. Hey Gage, it's Tommy here, man. I heard good things about you. I was
referred to you and I'm trying to get a deal done. I'm hoping we can make things nice and easy.
Okay. Yeah, absolutely. Let me grab my computer real quick. Sure. What are you looking for?
Actually, you might ask who referred you? Steve? Oh, okay. Last name. Honestly,
it was at the grocery store. Funny enough, he was the cashier. Oh, okay. No worries. No worries.
I just moved into town, so he said he did good things. Yeah, absolutely. I love helping people
out. So what can I help you out with? I love it. You guys have an Atlas SEW to a technology?
Yes. New or used? New. I have a stock number. Maybe I thought I did and I lost it. Yeah,
I have a stock number if that helps. Absolutely. Let's see here. Oh, and this car is for my business
partner just so you know. I'm just doing all the heavy lifting for him. No worries. No worries.
I totally get it. Go ahead. What stock number are you looking for? Yeah, it's T is in Tom,
C is in Cat, 502868. There we are. Okay. Silver mess with Shetland Bay. That's it. Perfect. Yeah,
absolutely. Is this going to be in a business name or? No, it's going to be in his name completely.
He just has me do all the dirty work. He doesn't like to do it, call people and by going figure
out. That's crazy, right? No worries. Hey, I've been there. Yeah, that's crazy. But yeah, so I'm
just trying to figure out what kind of pricing you guys are doing on this. So that one's one of our
older units. So let me check our online pricing and it ends in 2868. So let me just search that.
I appreciate you, man. Yeah, of course, 2868. Are you guys like a local small business or
you guys work with a bigger company? Yeah, we're consultants. So we basically just consult people
on buying decisions and you know, just helping them through it. But we're online mainly. Oh,
nice. Okay. Because we do have a certain knowledgeable partner programs. Oh, which is
me and him. So okay, no worries. It's looking like we're taking 3818 off online. Tell you what,
let me put all the information together. Sure. And what was his name? His name is Steve. Steve
number for contact info. So that way we don't bother him too much. No, no, yeah, you're good.
Yeah, he doesn't like to deal with this. So he does this, you know, he pays me a beer all
the day. So I'm not mad. Fair enough. That's 908. And search. There we go. No match. Of course,
not. So we're going to add. And then do you happen to have the registration address that he'll be
registering the car at? We don't like to give our address out until you get it. But once we
as long as the numbers look right, that's totally fine. Okay, what's the zip? What's at least a zip
code? I got a calculating for tax and fee. Yeah, well, I'm an expert. Okay, that's fine. Yeah.
All right. I'll tell you what, I can reach back out to you on via text or phone call off my
business line. I can text you. I can text you over the deal we can work up for you. And then we can
go from there if you'd like. Now, yeah, so I have this number you're calling on. Is that a good
number to text? Yeah, that's totally fine. Perfect. So what I'll do is I'll get the deal worked up for
the best we can here. And I will text it over to you as soon as possible. Okay. So yeah, so just
to confirm good, you know, no big deal. It's a business partner. You don't mind that. None of
that's concerning. Super easy. Yep. Super easy. Are you guys looking to pay cash? Is he looking to
pay cash? Again, not in my name at all. And he's looking to pay cash. That's totally fine. And
even though he's paying me a beer, you're totally good with that. Yeah, that's fine. Okay. I just,
I just heard that you said good news. You normally hang up on people that get paid to do
card deals. So that's crazy. Yeah, I mean, you're not like you're not necessarily a broker. That
would be different. Yeah, yeah, I'm just business partners. Yeah, yeah, just helping him and getting
yeah, absolutely. I'm not asking you guys for money, right? Yeah. So let me get all this put
together and then I'll reach back out over the phone here in just a few. Okay. That's all I need.
Thank you. Yeah, text me. Let me know. Perfect sounds good. Thank you. Thank you. Bye.
Good news. We hang up on brokers. Thank you, Mr. Gage for defining what a broker would be and
the difference between us and a broker seems like he doesn't hang up on or he doesn't hang up on me
because I'm not a broker. I said the car was not for me. I said it was for somebody else. I said
I was not on the title. I was not involved. I'm not even related to the person. It's a business
partner. And I said I was being paid. I think you're missing the point of what he has to offer.
People would rather pay $1,000 than deal with us. That's saying something about our industry.
My dealership has changed our tactics since he's arrived and the other guy as well. We do phone
negotiations. We send our sheets and we become more transparent with every step of the way.
And our sales are up 28% year over year. Good job, Jacob. I'll say your full name. Good job,
buddy. Go buy a car from him. Something of these people seem normal. If everybody refuse his
business with him, he's out. I don't have an issue with his business. He's just an unsufferable
douchebag. Okay, that's fair. He's just a d*** and someone I wish I know could take a bat to his face.
Why are you so mean? Tommy is a crook. So we should make a mini $100 to $250 a deal
so his company can make $1,000 per car deal. I'm going to blow your mind because I just think
I really wish some cars. It's not all car salesmen, right? It's just some. If I buy a $40,000 car
from you, your dealership did not make $40,000. What? No, because there's a cost and then there's
the product, right? That's the idea, right? So you making $250 in your pocket does not equate
to me making $1,000. It would be like saying you make $40,000 because I bought a car from you.
No, it's not how that works. I have costs just like any business does. So are all dealerships
bad? No, not at all. I think there's plenty of good dealerships and I just proved that with
the person I was just talking to. People don't pay us because we save you money. People pay us
because they don't want to deal with people from this Facebook group. Genuinely, this Facebook
group, if I was an owner, I would find everybody that's here, anybody that said anything in that
comment and I would fire them tomorrow. And I think that's probably one of the things that I
have such a frustrating thing is that like salespeople don't understand like consumers are
smart. Like they understand that they're paying $1,000 for something more. They're not like they're
not getting sold. Like there's not one video of me saying I charge $1,000 because if you don't pay
me, you're getting screwed. So what I've learned in life is you got to ignore the haters and count
the bread. I'm just kidding. Realistically, there's going to be haters in everything you do. But I
want to show you every single day what we do, why people pay us $1,000 to negotiate a car deal.
It's not because I can save you money. Realistically, this isn't rocket science, right? We are not
reinventing the way a MacBook is built. We are just calling dealerships, pinning them against each
other and dealing with the long holds and the weights and things that people just don't want to
deal with. So if you see value in that, hire us. If you don't, no big deal. Do it yourself. I literally
have a free car buying checklist that literally goes step by step, do this, do this, do this,
and you will save the money. Just it's like 140 steps, but it literally goes from every step of
the process to free. Like you get an email letter, but like, do you, do you boo boo? If you want more
content like this, let me know, put it in the comment section below. Haters are going to hate,
like my girl Tay Tay said.
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