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03:06
And a good Saturday morning to you.
03:07
Welcome back to another edition
03:09
of CCO's Car Care Show.
03:12
and let me introduce you to,
03:15
what do they say, a guy who needs no introduction.
03:18
But I'm gonna do it anyway.
03:19
We haven't heard from this guy in a while.
03:20
I'm talking about Dan Burns
03:22
from Lloyd's Automotive.
03:25
Good morning, Denny, how are you?
03:26
I'm doing quite well.
03:30
It's been quite a while
03:31
and I was telling somebody,
03:33
say, tomorrow morning, meaning today,
03:37
Dan has been on for quite some time
03:39
and you're filling in for a guy by the name
03:44
who was just a kid when he started working for you,
03:48
He was, he was in high school actually.
03:50
Yeah, he's been working
03:53
for and with me for,
03:55
with and for me for 20,
03:56
more than 25 years I'm sure now.
03:59
Well, he took some time off
04:01
and asked you to fill in.
04:03
So, the rules are reversed now.
04:04
It's great to have you here this morning.
04:06
Yeah, well, good to get up on a Saturday morning
04:10
It's beautiful out.
04:12
It's nice to be up early in the morning.
04:17
Well, you do that from time to time.
04:18
I mean, I know that personally,
04:20
you still kind of get your hands into,
04:24
you still do some work at Lloyd's, don't you?
04:29
I think I worked three or four days in September
04:33
and I'm scheduled for two days in October.
04:35
So, that's pretty typical for how it goes.
04:39
I generally fill in for somebody that's missing.
04:42
You know, somebody that's gone on vacation
04:44
or they have something that they have going on
04:47
and I'm happy to come fill in a day or two for them.
04:50
But it's kind of good to do, isn't it?
04:52
Kind of keeps you active.
04:54
Keeps me fresh, keeps me active
04:56
and keeps me aware of what's going on.
04:59
And you know, these guys that work here
05:02
have been my best friends for ever
05:07
I have spent more time with them over the years
05:09
than I have with anybody.
05:10
So, that's good to come hang out with them
05:14
Yep, it's really fun.
05:16
It's fun to have you back on the radio here.
05:17
And if you have a car or truck or van
05:21
that's experiencing some problems
05:23
and you want to get a little analysis
05:25
over the air from Dan
05:26
before you bring it in for service
05:28
at your favorite shop or favorite dealer,
05:29
by all means call us or text us.
05:32
And as I always like to say do it sooner rather than later
05:35
because our time goes by so quickly,
05:36
Dan will take his leave about 7.45 this morning
05:40
before Ted Ferrell's wine chat.
05:42
So call us or text us.
05:44
You want to call and chat with Dan?
05:45
Great, or send him a text.
05:47
Either way, 6514619226.
05:52
Looking at a text that just came in.
05:55
How often do spark plugs need to be changed?
05:59
I guess that would depend
06:00
on what the manufacturer says, right?
06:01
What do you think, Dan?
06:02
That's the right answer, Danny.
06:04
It depends on what the manufacturer says.
06:06
And some of them are in the 50 to 60,000 mile range
06:13
but many of them nowadays are well over 100,000 miles
06:19
that you can go before it's time to change
06:21
the spark plug but your answer was exactly right
06:24
that you need to check your owner's manual
06:26
or check with your manufacturer
06:28
and see what they recommend
06:30
and when they recommend changing the spark plugs
06:33
and that's when we would do it also.
06:37
Is that, can that be a tough job, Dan, changing plugs?
06:41
You look under the hood of your car, Danny
06:43
and show me where the spark plug is.
06:46
What's one of those you got to go searching for?
06:48
You just, yes, with all the covers
06:50
and everything that they put on them
06:52
and because you don't have to do it very often
06:55
there's no need to make them as accessible
06:58
as they used to be.
07:00
So yes, they're oftentimes buried under a bunch of stuff
07:04
and most of the time now each of the spark plug
07:10
and so the coil has to be removed
07:14
to get at the spark plug.
07:16
But yeah, it oftentimes is a bigger job
07:21
than you'd want to do at home in your driveway
07:23
but many cars, many cars are still,
07:26
you can still can do it for but make sure
07:29
you know what you're getting into before you get started.
07:33
What about the quality of spark plugs over the years?
07:35
Given this 100,000 mile in some cases
07:38
I would imagine they're pretty dug on good.
07:41
They are pretty dug on good
07:42
and they're pretty dug on expensive too.
07:44
Oh, are they like what for example?
07:46
Yeah, they are designed to go 100,000 miles
07:51
so of course they're made with some very special metals
07:54
and those special metals get to be expensive
07:58
but that's why they work the way that they do
08:00
and so they're worth it.
08:03
Yeah, that's just the way it goes nowadays.
08:07
Here's something you and I've talked about for years
08:09
and you've always recommended
08:10
especially during the winter months
08:11
is get your car washed off
08:13
and especially that underbody wash
08:16
but this question this morning came in a bit ago saying
08:18
with modern car paints and finishes
08:20
is it still beneficial to put a good coat of wax
08:23
on the car before winter?
08:25
You know it is, that is a good idea for sure
08:28
and you know what else Denny is,
08:32
you'd think they would get rust solved in the world
08:35
wouldn't you but when you look around
08:38
you still see rusty cars
08:41
and rust around the fender wells
08:43
so in our climate rust is still a deal
08:47
and the best weapon against rust
08:49
is to keep a vehicle cleaned and polished
08:52
and if you do that, I'm not saying you're gonna stop the rust
08:56
but you're certainly gonna slow it down and help it.
09:00
In fact it's funny this text came in
09:02
because I was planning on doing that very thing
09:08
which is a pretty good size vehicle
09:11
and it takes a long time to not only wash or get it washed
09:18
and then of course wipe the wax down
09:21
and clean this and that, that's a process
09:23
but I found there's some really good waxes out now
09:27
that are really, they're tremendous.
09:29
You know some of them are just brand
09:31
you just brand on and wipe them off
09:33
and I don't know if they're as good
09:36
but I've used them on my own car
09:39
and you know for kind of keeping it up in between wax jobs
09:45
I think it works great
09:46
and yeah if you're gonna take on that, that SUV wax job
09:52
today Danny you're gonna need a little Tylenol
09:55
for your shoulders this afternoon.
09:56
That's right and hydrate often
09:59
and it's gonna be great weather
10:01
this weekend and the weather like you suggested
10:03
is gonna be beautiful.
10:04
Oh it's a great data, it's a great data
10:06
get the cars all cleaned up for the winter
10:09
that's for sure, it's really a cut.
10:13
I tell you what let's break,
10:15
Texer wants to know we used to get this from time to time
10:18
Lloyd's Automotive, is there a Lloyd or was there a Lloyd?
10:22
Let's when we come back after the break
10:23
talk a little bit about the history of that wonderful place
10:27
we lovingly call Lloyd's Automotive in St. Paul.
10:30
Dan Burns is with us here on CCO Radio
10:33
stay with us, we have moved to one more degree
10:36
actually we backed off about three degrees
10:39
I see the new temp just came in 63 now heading for 73
10:43
stay with us, call Dan or text Dan 651-461-9226
10:51
from Newstalk A3O WCCO 72.
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11:56
20 in the morning we have 63 degrees here
11:59
in the Twin Cities Denny Longback
12:00
with Dan Burns from Lloyd's Automotive
12:02
and Saint Paul Dam before the break.
12:04
I pose the question about like a lot of folks
12:07
have asked when you and I would do the show
12:09
for so many years, who's Lloyd?
12:11
Is there really Lloyd?
12:12
Is there still a Lloyd?
12:13
What's the history of Lloyd's Automotive
12:15
before you tell us where you guys are located?
12:18
Yeah, there was, there absolutely was a Lloyd
12:20
and actually Denny, that question makes me think
12:23
it's funny, when I started in this business
12:27
forever ago, 1983, I was 26 years old
12:32
and probably the youngest guy in the business
12:36
at the time and now I've become the local historian
12:40
so that isn't that the way life goes.
12:42
You're kind of the mechanic emeritus, is he?
12:45
Yeah, I've ridden that cart or ridden that horse forever.
12:49
But anyway, yes, Howard Lloyd started his business here
12:55
on Grand Avenue and he actually owned two gas stations
12:58
right across the street from each other.
13:00
One where the bank is or Bank Cherokee is across the street
13:04
and one where Lloyd's is right now
13:06
and over the years, the one across the street
13:10
got sold off and they built the bank there
13:12
and Lloyd's has just been added on to
13:16
and rebuilt over the years and in 1998
13:19
we did a major restoration and made it what it is today.
13:24
But Howard Lloyd hired Don LaValle
13:31
when he was in high school and Don LaValle never left.
13:35
He stayed working at Lloyd's Automotive
13:38
and ended up buying the business from Howard Lloyd
13:41
and I ended up buying the business in 1990 from Don LaValle.
13:49
So yeah, it's been quite a course
13:52
and what a great thing to happen to me
13:56
to land at Lloyd's Automotive and let it turn into
14:00
what it's turned into because it's pretty special.
14:03
It is a great place and there are such great
14:05
nice people there that really treat the customer so well.
14:09
I don't recall a business that has that big of a group.
14:14
Well, not huge, but I mean that each and every one of them
14:19
Now, for those that maybe need some help,
14:20
they always like to ask you and Nick
14:23
exactly where are you located
14:25
and how do we find and get in touch?
14:28
Well, we are in St. Paul.
14:29
We're at 982 Grand Avenue,
14:32
which is right between Lexington and Victoria
14:38
So the best way to get in touch is come on over.
14:41
We're always glad to see you and help you out.
14:44
Otherwise, you can find us on the web
14:47
at LloydsAutomotive.net
14:50
L-L-O-Y-D-S LloydsAutomotive.net
15:02
I'll get you that information before Dan leaves us.
15:04
Which is about 745 this morning.
15:07
All right, Dan, back to work.
15:08
Here's another text.
15:10
Texter has a 2018 F-150, 3.5 liter, 96,000 miles on it.
15:16
Here she says, I recently noticed
15:18
a severe cold start rattle after starting.
15:22
The engine rattle lasts around five seconds
15:24
or until the oil pressure reaches the norm.
15:27
It has not thrown any codes yet.
15:29
There are no other symptoms.
15:31
It only happens after the vehicle
15:33
has been sitting over six to nine hours.
15:35
Texter assumes it's a cam phaser failure.
15:39
Is there any other diagnostic test
15:41
that can be done to ensure this is the issue?
15:44
Always enjoy the show, he says.
15:46
Yeah, there is more diagnostic tests,
15:49
but the first and perhaps the best test would be
15:54
to leave it at your shop or our shop overnight
15:58
so we can hear what's going on.
16:00
That cam phaser assembly on that particular vehicle
16:07
is a common failure and that's exactly right.
16:12
When the oil pressure is low, that phaser will rattle
16:16
and as the pressure comes up, then it goes away
16:20
and the best diagnostic for me to do
16:25
is to actually hear it myself.
16:27
And the next step is to take it apart
16:31
and inspect it, do an inspection on it.
16:35
But at that point, you're pretty committed.
16:37
Like, okay, we're gonna take this apart
16:40
and look at it, but when I tell you that it needs one,
16:46
you're gonna probably wanna keep going
16:48
because you've already paid most of the labor
16:50
for me to get there anyway.
16:51
So the next step is a bigger commitment
16:57
and you need to plan on fixing it,
16:59
but you should fix it.
17:01
That's still a new enough vehicle
17:03
and the mileage is still low enough
17:05
that it's worth the repair for sure.
17:07
Just learned that was from Steve from Hugo, Minnesota.
17:11
Thanks, Steve, for that text.
17:13
Here's another one.
17:15
2015 Jeep Grand Cherokee smells like hot antifreeze
17:19
after the car's been running.
17:21
How big of a concern is this, is the question.
17:23
They haven't been able to find any leak for 10 years.
17:28
Well, it's coming from somewhere
17:31
and after it's been running and been hot,
17:32
oftentimes what you might be finding
17:35
is that it's a little bit of a coolant leak
17:37
that's dripping onto the exhaust
17:40
or onto the exhaust manifold
17:42
and so you're not seeing it.
17:43
It's evaporating, which is why you're smelling it
17:46
and a good place to start looking
17:51
is near the air intake from under the hood
17:56
for the Ventil HVAC system
17:58
for the heating and air conditioning system
18:00
because it's probably happening near that,
18:04
the fact that you're smelling it inside the car.
18:07
So that's what I would look for
18:08
and usually if there's coolant dripping
18:14
onto a manifold or an exhaust component,
18:17
there'll be some sort of staining
18:19
and that staining is what I would be looking for.
18:22
Where's that happening?
18:24
And it's not abnormal that you would not be smelling it
18:29
or wouldn't be seeing a puddle on the ground
18:32
or a drip on the ground
18:33
because if it's hitting the exhaust,
18:35
the exhaust is really hot
18:37
and that's just evaporating off right away.
18:40
I just remembered, I promised our listeners,
18:42
those of you from time to time
18:44
that we missed last week,
18:45
we would pick up this week as far as questions.
18:49
Let's see if we can grab a couple here.
18:51
This texture said last week,
18:53
because I plan to buy new all season tires.
18:56
Do you have an opinion on the benefits of,
18:59
I've never heard of this,
19:00
a three-peak snowflake rated tire.
19:03
Have you heard of that, Dan?
19:04
No, I have not heard of that,
19:06
but the winter, the snow tire type tires have come a long ways.
19:19
Many years ago, Denny, I used to claim or suggest
19:24
that you need to switch them off.
19:26
If you run them through the winter,
19:28
you'll rack them and the more snow tire type
19:34
and the all season type tires
19:37
have gotten better at lasting longer.
19:42
And so to get a more aggressive all season tire nowadays
19:49
is probably a good idea.
19:51
And just do your research.
19:54
You can find more information about what types of tire
19:59
and what the ratings are and how happy people are.
20:03
You can find better information on the internet
20:06
than you can from me,
20:07
but so that's where I would do my research,
20:11
but I would not be afraid of a more aggressive
20:14
snow type tire in our climate.
20:16
I think you'd be happy with it.
20:18
All right, very good.
20:20
I'll tell you what, let's do this.
20:21
Let's take a quick break here for the forecast.
20:25
I'm just looking at a text before we break.
20:27
It says, Dan Burns changed the oil
20:29
in my Corvette in November, 2013.
20:32
I have a photo of Dan standing near the car in the bay.
20:35
He changed the oil in.
20:37
So there's a memory for you.
20:40
Dan Burns with us this morning for Nick.
20:43
And Nick will be back next week, of course.
20:45
In the meantime, call us or text us
20:46
with your Car Care question 6514619226.
20:51
Weather is next on News Talk A3OWCCO.
20:55
Good Saturday morning to you.
20:56
Welcome back to our Car Care Show.
20:58
Denny Long here and filling in for Nick Stoffel
21:00
is our friend Dan Burns from Lloyd's Automotive.
21:03
Dan, as usual, we have a bunch of text questions
21:07
to take care of before you take your leave today.
21:12
My wife's car will sometimes not start.
21:15
20 minutes later, it starts no problem.
21:18
Battery is checked out good.
21:19
Any ideas what it may be?
21:21
It's a 2014 Hyundai Santa Fe Sport 2.0.
21:25
Thank you, it says.
21:29
Well, I'm not sure if it's not cranking
21:31
or if it's cranking and not starting.
21:34
But I'm going to assume because they said the battery is OK,
21:37
that I'll go with the it's not cranking.
21:40
And that's actually a pretty easy test
21:44
to if it's not cranking, we can hook up a voltmeter down
21:49
at the starter and see when it's
21:52
acting up if we're getting voltage to the starter.
21:57
If we have good voltage to the starter,
21:59
if we have good ground to the starter
22:01
and if we have a good signal to the starter
22:03
and it's not cranking over at times,
22:06
then the starter has failed and will need to be replaced.
22:13
Texture, this next text, Dan, it's a 2019 Ford Ranger.
22:18
Hesitation when it shifts between third and fourth gears.
22:21
It also hesitates when driving at lower speeds
22:24
around 30 miles an hour.
22:26
The question is, is this a transmission problem
22:29
They have been to the dealer, and after a week,
22:31
they said it needed a $9,000 transmission rebuild.
22:36
The truck itself has 60,000 miles on it.
22:41
Well, it's probably worth it if that's where you land
22:46
and that's what it turns out needing.
22:48
But I wonder if and maybe a good idea
22:51
before they spend $9,000 would
22:54
be to service the transmission, to change the fluid
22:57
and to change the filter and do an inspection at that point
23:02
on the inside of the transmission.
23:06
If when you take the transmission pan and filter down,
23:10
you find that the inside of the transmission
23:15
is covered with metallic particles,
23:19
then I think they're right that the transmission is
23:22
coming apart, that there's a component that's failing
23:24
and it's metal dust is coming off somewhere,
23:30
a bearing is failing or something like that.
23:32
And if that's the case, it will need
23:35
a transmission replacement.
23:36
But I would start with an inspection
23:39
and see what you have.
23:40
Sometimes just new fluid and a new filter
23:44
will make a difference and help you out
23:48
in a situation like that.
23:50
All right, now I was looking at a text,
23:53
speaking of tires, Texter says I had a nail
23:57
in my run flat tires that cannot be patched.
24:01
I had to buy new tires.
24:03
Texter says don't buy run flat tires.
24:07
Tell us about that and what do you think of that comment?
24:10
Well, I don't like run flat tires
24:14
because they're really hard to work with.
24:17
So selfishly, I don't like them.
24:21
What, why a car has a run flat tire on it
24:25
is because it does not have room for a spare tire.
24:29
So they don't have a spare.
24:31
If you get a flat on that highway,
24:32
you can drive at a medium distance
24:36
to a place where you can safely get some help
24:39
or get off the highway and at least get it towed
24:41
or whatever, but they're meant to be driven
24:44
for a period of time because they have such a hard sidewall.
24:50
And the other thing about run flat tires that I've seen
24:53
is that they don't wear as good as a conventional tire
24:57
because of the hard sidewalls.
25:01
But if you don't have a spare tire,
25:03
you probably want the run flat tires on there.
25:07
And but that's that what the Texter is telling you is true.
25:12
They're a little bit more complicated
25:14
and they're a little bit more expensive.
25:16
Okay, here's when this kind of jumps around
25:20
and see if I can't piece it together.
25:21
The vehicle is a Lexus 2015 RC 350.
25:27
Texter says that I've had only owned for a few months.
25:31
My oxygen fuel sensor light will come on
25:33
after about a quarter tank is gone.
25:36
And as soon as I fill the car, it goes off.
25:40
It also turns off after a quarter tank is left.
25:44
I only put a regular gas in it once and not only premium.
25:49
Do you think there is a gas additive that I should try?
25:55
Well, if the oxygen sensor light is coming on,
25:58
it's coming on for a reason.
26:01
I don't understand why it would have anything to do
26:04
with the quantity of fuel in the tank.
26:08
So I guess my recommendation would be
26:12
you should take that in and have some diagnostics done on it
26:16
and find out what's really wrong with the vehicle.
26:18
Cause obviously there's a coincidence
26:22
between the level of fuel in the car
26:28
and the light coming on.
26:29
But I'm not sure what that is.
26:31
Maybe the check engine light is coming on
26:37
because there's a problem with the evaporative system
26:41
which would have something to do with the gas tank.
26:45
But I think you need some professional help on that
26:49
before you try any more tricks
26:53
and find out why that light is really coming on.
26:57
And the texture in this may make no difference at all
27:00
in this situation, but the texture says
27:02
I only put a regular gas in it once.
27:05
What I know about this particular vehicle
27:08
is the manufacturer wants premium only in that.
27:13
So again, maybe the listener just put it in by mistake.
27:19
Well, and even if it's supposed to have premium
27:23
and you don't get premium,
27:25
that should not cause the check engine light to come on.
27:27
So I think you need some help.
27:30
You do, get it checked out.
27:32
I bought, texture says,
27:33
a new Jeep Grand Cherokee limited loaded with technology.
27:38
Am I better spending $400 more for the Mopar warranty
27:42
than a third-party contract?
27:45
Yeah, well, you and I talk about extended warranties
27:48
for years here and what is your usual answer?
27:54
Buy carefully, buy very, very carefully
27:57
and read all the fine print very carefully
28:00
because we have found that when it comes to making a claim
28:06
with an insurance company, any insurance company,
28:08
whether it be the manufacturer or a third-party,
28:12
they're gonna read the fine print very carefully
28:15
and if they can wiggle out of a claim, they will.
28:19
So be very, very careful about what you're getting.
28:23
Read all sorts of reviews on the type of insurance
28:27
that you're gonna buy for an extended warranty
28:30
and proceed carefully.
28:33
I personally don't buy an extended warranty,
28:39
but that's not a fair comparison
28:41
because I'm in the business
28:42
and I can pretty much fix it myself.
28:46
So, you know, I think if you're comfortable,
28:52
if you always buy extended warranties
28:53
for your TVs and appliances and all that sort of stuff,
28:56
you probably should buy one for a car too,
28:59
but proceed carefully
29:01
because there's some pretty poor quality policies
29:07
out there that they're selling
29:10
and you don't want one of those.
29:12
You want a top-notch policy from a top-notch company.
29:17
Again, fine print, read it.
29:19
Yeah, be very careful.
29:21
Yeah, we have time for one more.
29:23
Tester says, I've been told never
29:27
over-inflate your tires.
29:31
Would there ever be a case
29:33
where you would over-inflate your tires?
29:36
If I'm storing it for the winter,
29:38
I would over-inflate that, but that's true.
29:41
If you're driving the car,
29:44
especially in the summertime when it's warm,
29:46
do not over-inflate the tires.
29:48
In the fall, you know,
29:52
if you're filling your tires on a hot day
29:54
and cold weather's a common,
29:56
the pressure will go down a little bit
29:58
when the tires cool off.
30:03
So keep that in mind.
30:05
You know, that's only a couple of PSI,
30:10
Do not over-inflate your tires.
30:12
If they get very over-inflated,
30:15
it can be dangerous and it can wreck the tire.
30:18
But people will ask me,
30:20
can I over-inflate my tires when I store it
30:25
so that it doesn't get a flat spot on the bottom?
30:32
From the people that I've talked to that are into cars
30:35
and they store a lot of cars,
30:37
they do do that and that's probably a good idea.
30:43
It was great to have you back on the radio again
30:45
and we got to do this again sometime.
30:48
Nick will be back next week, of course,
30:49
but Dan, as we say goodbye,
30:51
how do we find Lloyd's Automotive?
30:54
We are at 982 Grand Avenue in St. Paul.
30:59
You can find us on the web at LloydsAutomotive.net,
31:04
L-L-O-Y-D-S LloydsAutomotive.net,
31:07
or give us a call, 651-228-1316.
31:15
We'll see you one of these days at Lloyds.
31:18
Thank you so much, Dan Burns from Lloyds Automotive.
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