Ron Ananian, The Car Doctor - Classic Car Doctor - October 17. 2015 - Hour 2 - When Your Car Needs a Software Update
About this episode
Ron Ananian ties a seminar on “computer flashing” to practical right-to-repair and scan-tool realities, explaining how standardized protocols like “J twenty five thirty four protocol standardizes everything” help shops perform diagnostics and reprogramming. The conversation then shifts to hands-on drivetrain care: how high-detergent fluid can loosen “varnish” in an aging transmission, and why “do a complete exchange” can prevent failures—especially when towing. Listeners also get guidance on bidirectional testing, oil-consumption specs, and Ford’s “clutch shutter” campaign.
This week, Ron dives into the ever-growing role of technology in automotive repair. First, he welcomes Hugh Atkins of Drew Technologies for a discussion on computer flashing, module programming, and why software updates have become a routine part of modern vehicle service.
Ron then takes a call on a 2010 GMC Savana 3500 and discusses the pros and cons of switching to synthetic transmission fluid in a higher-mileage vehicle. Later, Harlan Siegel of Launch Tech USA joins the program to talk scan tool technology, diagnostics, and how today's technicians depend on advanced equipment to solve increasingly complex vehicle problems.
The phones stay busy with a caller seeking advice on a troublesome 2014 Ford Focus transmission, one of the most talked-about drivability issues of its era. Ron also answers an email regarding excessive oil consumption on a 2007 Toyota RAV4, explaining the causes, potential repairs, and what owners should know before making decisions.
It's a look at how automotive repair continues to evolve as today's vehicles rely as much on software and electronics as they do on nuts and bolts.
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Drew Technologies
"I talked to this next gentleman by the name of Hugh Atkins from Drew Technologies... Hugh Atkins Drew Technologies, welcome on Boartzer."
Drew Technologies makes tools that help mechanics talk to a car’s computer. That lets shops figure out problems and update or reprogram software when needed.
Drew Technologies is an automotive software/communications company that helps repair shops connect to modern vehicle computers. In this segment, they’re described as providing the tools that let technicians perform diagnostics and software reprogramming at dealer and independent shop levels.
OBD
"This was back in the say, nineteen ninety six and just prior time frame when OBD was coming on board... so there was a lot of modules already in the car."
OBD is the car’s built-in self-diagnosis system. It’s what allows a mechanic’s scanner to read trouble codes and understand what’s wrong.
OBD (On-Board Diagnostics) is the standardized system in a vehicle that lets external tools read fault codes and monitor vehicle systems. The speaker frames Drew Technologies’ early work around the era when more electronic modules were added to cars and OBD requirements became a major focus.
reprogramming
"So the application that's on the computer which says diagnostics or reprogramming... talk to car computers and either do diagnostics or reflashing installing new software."
Reprogramming means updating the car’s computer software. Mechanics do it when the manufacturer releases new software or when a system needs to be corrected.
Reprogramming is updating the software inside a vehicle’s electronic control units (ECUs) so the car’s behavior and functions can change. Here, the speaker explains that the computer application can request reprogramming, and the communications “translator” device makes that request compatible with the specific car.
RP twelve ten
"It was actually a derivative of what's called RP twelve ten, which is for the heavy truck industry, and it's it's what it really is is a way for a computer to talk to the device..."
RP 1210 is a set of rules for how computers and vehicle diagnostic tools communicate. The idea is that one tool can work across different vehicles by translating the commands.
RP 1210 is referenced as a communications standard originally used in the heavy-truck industry. In this segment, it’s described as the basis for a method where a computer application sends commands in a consistent way, and a device acts as a translator for the specific vehicle.
diagnostics
"The application that's on the computer which says diagnostics or reprogramming... So it basically, you guys are providing the means... so that we can talk to car computers and either do diagnostics or reflashing installing new software."
Diagnostics is how a shop uses a scanner/computer to find out what the car thinks is wrong. It checks the car’s systems and helps pinpoint the problem.
In this context, diagnostics means using a computer tool to communicate with the car’s control modules to identify faults and system status. The speaker specifically ties it to the ability to connect to OEM software and perform troubleshooting through the same communications approach used for reprogramming.
reflashing
"So it basically, you guys are providing the means... so that we can talk to car computers and either do diagnostics or reflashing installing new software."
Reflashing is when a mechanic loads new software into the car’s computer. It’s often used to fix bugs or update how a system works.
Reflashing is the process of writing new firmware/software into a vehicle control module. The speaker groups reflashing with diagnostics and reprogramming as part of what technicians can do once they can communicate correctly with the car’s electronics.
OEM
"That way, you can have one device and work with all the OEM applications and then that device knows how to translate what the application said to the car."
OEM means the original maker of the car and its parts. When a shop uses OEM applications, it’s using the manufacturer’s intended software/commands for the car’s systems.
OEM means Original Equipment Manufacturer—i.e., the company that built the vehicle and its systems. The speaker uses OEM applications to describe the official software/command sets that repair tools need to be compatible with when performing diagnostics or reprogramming.
independent repair shop
"Independent repair shop many times can't afford, you know, a custom device from every OEM. So if they had one device and all the applications could speak to that device and it could translate thereon."
An independent repair shop is a regular auto shop that isn’t the carmaker’s dealership. The point here is making sure those shops can still update a car’s software using standardized tools.
An independent repair shop is a non-dealer service business that performs maintenance and repairs without being the automaker’s own dealership network. The discussion centers on enabling these shops to perform software reprogramming access that historically was limited to OEM/dealer tools.
J. Twenty five thirty four
"Repair And that's really the heart of J. Twenty five thirty four. Right. You're you're helping provide and give capability for an independent shop if they have a J. Twenty five thirty four tool that meets proper protocol, they can they can do what the dealer of the choice does at that."
J.2534 is a set of rules that lets independent repair shops update a car’s software using a standardized tool. The idea is that one tool can communicate with many different car brands, instead of each brand requiring its own special programmer.
J.2534 (often spoken as “J. twenty-five thirty-four”) is an SAE standard that defines how independent repair shops can access a vehicle’s electronic systems for software reprogramming. It specifies a common “device” interface and communication protocols so one tool can work across multiple automakers’ vehicles, rather than requiring a separate proprietary tool for every OEM.
protocol
"if they have a J. Twenty five thirty four tool that meets proper protocol, they can they can do what the dealer of the choice does at that. Point, correct, exactly right."
Here, “protocol” means the exact set of communication rules the tool and the car must follow. If the tool doesn’t follow the right rules, the car won’t accept the update commands.
In this context, “protocol” means the defined communication rules between the reprogramming tool and the car’s electronic control units. The SAE standard requires the tool to follow the correct protocol so the car recognizes the commands and performs the intended software update safely.
data acquisition
"I don't know if you ever heard of kar dak, but the back the back end of that is data acquisition. So we could also make a box where engineers at the OEM could actually make their own little program and take a ton of data in the car"
Data acquisition means pulling information out of the car—like sensor readings and diagnostic data—so engineers can study what’s happening. The tool makes it easier to collect lots of data without needing a whole pile of separate computers.
Data acquisition is the process of collecting diagnostic and operating data from a vehicle for analysis or calibration. The speaker describes using a box/tool so OEM engineers can run their own small programs to capture lots of data from the car, which used to require multiple computers.
J 2534
"[485.6s] So the J twenty five thirty four protocol standardizes everything. [489.8s] It makes sure that that glass of water always comes from the tap and it's recognizable as tap water."
J 2534 is a standard way for a shop’s computer to talk to a car’s electronics. It helps make sure the tools understand each other the same way across different brands, so programming and diagnostics work reliably.
J 2534 is a standardized communications protocol used for vehicle diagnostics and programming through an external interface device. In the episode’s analogy, it ensures the “computer” and the “device” speak the same language so commands (like where to get “water”) behave consistently instead of being misinterpreted.
VCM II
"[516.4s] So let me paint the scenario. So suppose a repair [519.2s] shop does a lot of Ford vehicles, and their choice is they want to purchase either the Ford factory tool, the dealer level tool, the Ford VCM two, or they want to do it via j twenty five thirty four."
VCM II is a diagnostic/programming tool that lets a repair shop connect to a car’s computer systems. It’s one of the “special tools” shops can use to update software or run diagnostics.
VCM II refers to a specific vehicle communication interface/tool used to connect to a vehicle for diagnostics and reprogramming. In the context here, it’s presented as one of several tool options a repair shop might buy instead of using the J 2534 approach.
bi directional controls or actuators
"[548.2s] in twenty eighteen, [548.2s] because of some right to repair movements and also laws that have already passed, all the OEMs will have will be required to you to deliver their diagnostics bi directional controls or actuators, and the same diagnostics that the dealers use"
This means the scan tool can do more than just read codes—it can also control parts of the car to test them. For example, it can command a system to run so you can confirm it’s working.
“Bi-directional controls” and “actuators” mean the diagnostic system can both read data from the vehicle and actively command components to move or change state. The episode frames this as something OEMs will be required to provide for diagnostics, mirroring what dealers can do.
right to repair movements
"[548.2s] in twenty eighteen, [548.2s] because of some right to repair movements and also laws that have already passed, all the OEMs will have will be required to you to deliver their diagnostics bi directional controls or actuators"
Right to repair is the idea that car owners and independent mechanics should be able to fix cars without being blocked by the manufacturer. Here, it’s connected to laws that require automakers to share diagnostic access.
“Right to repair” is a policy push to ensure independent repair shops and owners can access the same diagnostic and repair information/tools that automakers provide to dealers. In this episode, it’s tied to legal requirements for OEMs to deliver broader diagnostic capabilities.
synthetic transmission fluid
"and I was going to put synthetic transmission fluid in that, and I was told not to do that because it would clean the transmission and cause problems."
Synthetic transmission fluid is a special kind of oil for the transmission. It’s made to handle heat better than cheaper fluids, but the speaker warns that if the transmission has old gunk, new fluid can stir it up.
Synthetic transmission fluid is an engineered lubricant for automatic transmissions (and some other transmission types) designed to resist breakdown and better manage heat. In this episode, it’s discussed as a possible solution for transmission overheating, but with the concern that fresh fluid can loosen deposits.
transmission overheating
"and I had some transmission overheating problems and I was going to put synthetic transmission fluid in that,"
Transmission overheating means the transmission runs too hot. That heat can damage the fluid and internal parts, so the speaker is discussing what to do with the fluid to reduce risk.
Transmission overheating means the transmission fluid and internal components are running hotter than intended, which can accelerate wear and fluid breakdown. The host ties it to the decision about whether to change transmission fluid type and how to avoid stirring up deposits.
transfluid
"Okay, let's let's let's look at it like this transfluid is a very high detergent fluid. Okay. A matter of fact,"
“Transfluid” just means the fluid inside the transmission. It helps the transmission work and shift, and the host explains that newer, more “cleaning” fluids can loosen old buildup that may cause problems if the transmission is already worn.
“Transfluid” is shorthand for transmission fluid, the lubricant and hydraulic fluid that helps a transmission shift and protects internal parts. The host explains that modern transmission fluids can be high-detergent, which may clean varnish deposits but can also release particles that interfere with transmission operation.
detergent fluid
"Okay, let's let's let's look at it like this transfluid is a very high detergent fluid. Okay. A matter of fact,"
A detergent fluid is a transmission fluid with additives that help clean out buildup. The speaker is saying that if your transmission has old gunk, a cleaner fluid can break it loose and that debris can sometimes cause trouble.
A detergent fluid contains additives that help dissolve and suspend deposits inside the transmission. The host’s point is that high-detergent transmission fluid can break down varnish-like buildup as the transmission ages, potentially sending debris where it can cause shifting or wear issues.
varnish
"So the problem is as transmissions age and operate, they build up a varnish. They build it. You can think of it as a shellac or a varnish."
In this context, varnish refers to a crusty, sticky deposit that forms inside an aging transmission from heat and fluid breakdown. The host compares it to shellac/varnish and explains that fresh, high-detergent fluid can dissolve it, potentially releasing particles that interfere with transmission function.
tow
"is I want to know if this trans is going to fail before I hook up the thirty one foot motor home or trailer to it in tow,"
“Tow” means pulling a heavy trailer or motor home. The speaker is saying you want the transmission to be in good shape before you put it under that extra load.
“Tow” here is the practical scenario of pulling a heavy trailer or motor home, which increases load and heat in the drivetrain. The host’s advice is framed around wanting the transmission to be stable before towing, so the fluid decision is about preventing failure under higher stress.
GMC Savannah
"You can find your guy, get him to fix it for you when you're not out in the middle of the woods trying to find somebody to you know, piece me a transmission together for my gmc Savannah."
The host brings up a GMC Savannah as an example. The main point is that keeping the transmission fluid fresh can help prevent expensive transmission problems.
The host mentions a GMC Savannah as an example of a vehicle where transmission service matters. In practice, the Savannah is a full-size van platform, and the takeaway is that transmission fluid maintenance can reduce the chance of a costly transmission failure.
synthetic oils
"if you want to use synthetic, if you want to change it again, hey, I'm all for that. You know, [1054.0s] one funny thought, Brat is we make all these synthetic oils, and we can make engines go three four hundred thousand miles."
Synthetic oil is a higher-tech type of oil that’s designed to last longer and handle heat better than regular oil. The idea is that it can help protect the car’s internal parts for more miles.
“Synthetic oils” are engine or transmission lubricants engineered to resist breakdown better than conventional oil under heat and stress. The host is arguing that synthetic fluids can help components last longer, though he still calls out transmissions as the weak link.
complete exchange
"So in your case, [1093.2s] if it was changed once, I say, change it again, and let's just uh and by the way, do a complete exchange. Do some kind of a fluid exchange."
A complete exchange means replacing most or all of the old transmission fluid, not just draining a little. The goal is to remove old dirty fluid so the transmission starts fresh.
A “complete exchange” means fully replacing the transmission fluid rather than just draining a portion. The host emphasizes getting out the old fluid and contaminants so the transmission is filled with fresh fluid.
scan tool
"hottest topics that we always talk about here on the Car Doctor is that of scan tools, both for professionals consumers, and you know, everybody just needs a scan tool."
A scan tool is a gadget a mechanic plugs into your car. It talks to the car’s computer to find problems and show what’s going on.
A scan tool is a diagnostic device that plugs into a car to communicate with the vehicle’s electronic control units. It can read stored trouble codes and live data, and many higher-end tools can also run special tests and commands.
relearns resets
"So when you go into the pro line scan tool Professional line Scan Tool, that is a capability that has added call bidirectional. Additionally, he also relearns resets and so forth."
“Relearns” and “resets” are procedures that update or restore how a vehicle’s control modules adapt to sensors and components after repairs or certain service actions. They’re often needed so the car’s computers can recalibrate and operate correctly after changes.
network
"Is it the motor, is it the switch, is it the wiring? Is it something on the network? Is it a body control module? So with"
The car’s “network” is how different computers in the car talk to each other. If communication is the problem, the window (or other feature) may not respond even if the parts seem fine.
In modern cars, the “network” refers to the communication links between electronic modules (often via multiplexed wiring). If a scan tool can’t get a module to respond, the issue may be communication-related rather than a single component like a switch or motor.
body control module
"bypassing that switch and all of its wiring by direct communication to the body control module in this particular case, or a door module. So it's truly a diagnostic tool"
The body control module is the car’s computer that controls convenience features like power windows and door functions. Using a scanner to talk to it helps diagnose problems in those systems.
The body control module (BCM) is an electronic control unit that manages many “body” functions such as windows, locks, and lighting. When the scan tool communicates with the BCM, it can command those systems for diagnostics.
door module
"direct communication to the body control module in this particular case, or a door module. So it's truly a diagnostic tool"
Modern cars often have a small computer for each door. That computer helps control things like the window and lock, and it can be tested directly with the right scanner.
A door module is a dedicated control unit for a specific door’s electronics, often handling window and lock actuation. In diagnostics, targeting the door module can help isolate whether a fault is in the wiring, the switch, or the actuator itself.
vehicle evaporative emissions leak
"You've got a vehicle evaporative emissions leak. Let's take a four to forty two small evapp leak."
Cars have a system that captures fuel vapors so they don’t leak into the air. If there’s a leak, smoke testing can show exactly where the vapor is escaping.
An evaporative emissions leak refers to a problem in the fuel-vapor system—vapors from the tank and lines escaping instead of being captured. These leaks are commonly checked by introducing smoke into the system and watching where it escapes.
inducing smoke into the system
"What happens everywhere, and part of that diagnostic is inducing smoke into the system. And you need a scan tool that can close the vent and that's a bidirectional control."
Smoke testing is a diagnostic method where technician introduce visible smoke into an emissions or vacuum-related system to locate leaks. If the system is sealed and the smoke can’t escape, it indicates no leak; if it escapes, the leak location becomes obvious.
Launch
"And that's what I think a lot of the scan tool manufacturers other than Launch are failing to see, because I have to say that so far, the Launch tools have not let me down in anything I've tried."
Launch is the name of a car diagnostic scanner brand. The speaker is saying their tools worked reliably in real troubleshooting.
Launch is a scan-tool brand the speaker credits for reliable bidirectional and diagnostic functions. The point is that tool capability matters more than price.
snap on
"one of the guys across the tracks from US has the new snap on. He just changed the oil on a twenty eleven Audi and it was time to do the oil light reset."
Snap-on is a brand that makes diagnostic tools. The speaker’s story is that even a pricey Snap-on scanner couldn’t reset the oil reminder on that car.
Snap-on is a scan-tool brand mentioned in a story where a more expensive tool couldn’t perform an oil light reset. The speaker uses it to argue that higher price doesn’t guarantee the feature you need.
oil light reset
"He just changed the oil on a twenty eleven Audi and it was time to do the oil light reset. He couldn't do it."
After you change the oil, the car’s “oil change” reminder light usually needs to be reset. Some cars can do it with buttons, but others need a scanner to reset the maintenance timer.
An oil light reset is the procedure that clears the maintenance reminder after an oil change. Some vehicles require the scanner to communicate with the relevant module to reset the interval correctly.
OTC
"It was OTC, it was snap On. There was a couple other manufacturers there..."
OTC is a tool brand that makes diagnostic equipment mechanics use to talk to a car’s computer.
OTC is a brand associated with automotive diagnostic equipment and scan tools. In this segment, it’s grouped with other tool manufacturers during a discussion about which scan tools can perform specific ECU relearn functions.
throttle body minimum idle relearn
"so, who can do a throttle body minimum idle relearn on a two thousand and five accurate md X. Nobody could do it..."
Modern cars control idle with the throttle body and the engine computer. After certain work, the car needs to “relearn” what the correct low-idle setting is, and a scan tool is often required to trigger that process.
A throttle body minimum idle relearn is a scan-tool procedure that resets the engine control unit’s learned idle settings after service or calibration changes. Because the throttle plate and idle control are electronically managed, the ECU needs to relearn the correct “minimum idle” behavior so the engine idles smoothly and consistently.
2005 Acura MDX
"I raised my hand at the end and I said, so, who can do a throttle body minimum idle relearn on a two thousand and five accurate md X. Nobody could do it..."
The Acura MDX is a SUV that has computer-controlled throttle and idle. Some repairs or updates require a special “relearn” procedure, and this episode is talking about whether scan tools can perform that procedure on a 2005 MDX.
The Acura MDX is a Honda/Acura brand SUV that uses electronic engine and throttle control, so it relies on scan tools to perform certain relearn procedures. In this segment, the host specifically asks about doing a throttle body minimum idle relearn on a 2005 Acura MDX, which is the kind of software/ECU calibration task that many scan tools may or may not support.
handshake
"we do what's called a creation of a handshake. So for example, if we if we know that you know, of that hundred million lines of data and code..."
A handshake is the back-and-forth communication between the scan tool and the car’s computer. The tool sends a command, the car replies, and that confirms the procedure is understood and works.
In vehicle diagnostics, a “handshake” refers to the communication exchange where the scan tool sends a request and the ECU responds in a specific, expected way. The speaker describes using this approach to identify which code/command causes a particular instrument behavior (like the fuel gauge sweep), then documenting the working procedure.
hexedecimal
"and we and it's all on hexedecimal, so maybe you know, alpha, you know Hotel zero one one, you know what, right."
Hexadecimal is just another way computers write numbers. In car diagnostics, some commands and data are shown in hex, so technicians can send the exact code the car expects.
Hexadecimal (often misspoken as “hexedecimal”) is a base-16 number format commonly used when working with ECU commands, memory addresses, and raw data. The speaker notes that the relevant codes are represented in hexadecimal, then a specific code is sent to trigger an instrument response.
telematics
"But it's telematics for the aftermarket. It's great for the car owner where where the car owner gets to save money by not always having to go back to the shop for you know, reading codes, clearing codes and looking at data."
Telematics means your car can send information to a phone or service over a wireless connection. That can help you see diagnostic data without always going back to a repair shop.
Telematics is the use of onboard vehicle electronics plus a cellular/network connection to send vehicle data to an app or service. In the aftermarket context, it can let owners view diagnostic information and reduce trips to a shop for things like reading and clearing codes.
reading codes, clearing codes
"But it's telematics for the aftermarket. It's great for the car owner where where the car owner gets to save money by not always having to go back to the shop for you know, reading codes, clearing codes and looking at data."
Reading codes means checking the car’s computer for stored error messages. Clearing codes wipes those messages so you can see if the problem comes back after you drive.
“Reading codes” means pulling diagnostic trouble codes from the car’s computer to identify what system triggered a fault. “Clearing codes” resets those stored codes so the light or fault history can be rechecked after repairs or further driving.
Easy DIEG two point zero
"Well, you know, if you look for a stocking stuffer, one of the nice cool things that we just came out with is called the Easy DIEG two point zero."
Easy DIEG two point zero is a specific gadget for checking your car’s diagnostic information. It’s designed to work with a phone (Apple or Android) so you can read codes and data.
Easy DIEG two point zero is a specific aftermarket diagnostic device being promoted in the episode. The host describes versions that support different vehicle coverage and notes it works with Apple and Android via app download.
2014 Ford Focus
"So I bought a brand new off the Lot twenty fourteen Forward Focus last September, and within the last month or so, it kind of feels like the training slip in my car a little. So it's just when I come to a complete stop and then I start to accelerate, it kind of stutters a little bit."
A 2014 Ford Focus is a compact car. The caller is saying it stutters when they stop and then start moving again, which is the sort of problem you’d want to diagnose with the car’s error codes and data.
The 2014 Ford Focus is a compact car whose drivability issues can sometimes be tied to transmission behavior and engine management. In this segment, the caller describes a stutter when coming to a complete stop and then accelerating again, which is the kind of symptom a scan tool/diagnostics can help investigate.
DPS six to six speed transmission
"What they're saying, what you actually have is you actually have the DPS six to six speed transmission."
Even though the car drives like an automatic, the transmission can be built in a way that’s closer to a manual-style clutch system. That’s why clutch problems can still show up.
“DPS” here refers to a dual-clutch style transmission system where the car can behave like an automatic while using a transmission architecture that’s related to manual shifting. The key point is that the speaker is describing a specific 6-speed setup and how it can still experience clutch-related issues despite being “automatic” to the driver.
clutch shutter
"And there's a campaign out there for clutch shutter where they're having issues with the transmission and it's not so much that it's a clutch, but it's just the design of the trans and the material they used the first go around had their issues and it's just chattering and shuttering and not making for a smooth operation."
It’s when the car’s clutch doesn’t engage smoothly. Instead, it can chatter or shake a bit, especially when you’re driving gently.
“Clutch shutter” is a driveline behavior where the clutch engagement feels like it’s chattering or vibrating, often noticeable at low speeds or during light throttle. In this context, it’s tied to how the transmission’s clutch system is designed and the materials used in early production runs.
go over the dealer's head
"I would tell you to call Ford Motor Company, go over the dealer's head. There is a letter out there that you should be receiving if you haven't received it already, and it's going to come to you..."
“Go over the dealer’s head” means escalating the issue directly to the manufacturer instead of relying on the dealership to interpret or apply coverage. The host recommends contacting Ford Motor Company because there’s a specific letter/campaign tied to the transmission problem.
extended warranty
"And it's going to come to you and it's going to talk about as MT clutch shutter and extended warranty on all of this, and just what they're doing to make the problem correct."
An extended warranty is extra time where the manufacturer pays for repairs that would normally be out of your pocket. Here, it’s connected to the transmission/clutch problem they’re addressing.
An extended warranty is extra coverage beyond the standard warranty period, typically issued when a manufacturer acknowledges a recurring defect. In this case, the host says there’s a letter describing extended warranty coverage related to the clutch shutter/transmission issue.
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