Shiloh McCalus, Chief Strategy Officer of Texas Collision Centers, discusses the NABC Recycled Rides program, which donates refurbished vehicles to veterans. The episode highlights the collaborative efforts behind the program, including partnerships with insurance companies and local charities. Shiloh shares insights into the collision repair industry, the challenges of modern vehicle technology, and the importance of skilled labor. The conversation also touches on the growth of the program and the impact it has on veterans' lives, showcasing the dedication of Texas Collision Centers to their community.
On this episode of Ron Ananian, The Car Doctor, Ron takes a deeper dive into the story behind NABC Recycled Rides with guest Shyllo Michaelis, Chief Strategy Officer for Texas Collision Centers. Shyllo explains how their 16-shop operation teamed up with insurers and local charities to refurbish and donate 16 vehicles to veterans for Veterans Day—how the cars are selected, what qualifies, how recipients are vetted, and why it takes a small army of techs, vendors, and partners to pull it off. Then the conversation widens out: Ron and Shyllo talk about what it really takes to run a modern collision business—ADAS calibrations, EVs, commercial trucks, training, tooling costs, labor shortages, and repairing tech-heavy cars at Texas speeds. It’s a rare inside look at the collision side of the industry and the people using it to give something real back to veterans.
"Let's say we're looking for a Toyota Highlander. We wanna give somebody a small SUV or a mid-size SUV."
The Toyota Highlander is a type of SUV that is larger than a small SUV but smaller than a full-size SUV. It's designed to carry families and their gear comfortably.
The Toyota Highlander is a mid-size SUV known for its spacious interior and family-friendly features. It offers a balance of comfort, utility, and reliability, making it a popular choice among SUV buyers.
"We wanna give somebody a small SUV or a mid-size SUV. How do you know that that stolen recovery is capable of being resuscitated, so to speak?"
A mid-size SUV is a type of vehicle that is bigger than a small SUV but smaller than a large SUV. It usually has enough room for a family and their belongings.
A mid-size SUV is a vehicle that offers more space and comfort than a compact SUV but is smaller than a full-size SUV. It typically seats five to seven passengers and provides a good balance of performance and utility.
"...I found a 72 Monte Carlo in Menard, Texas, right? And Menard is like in the middle of nowhere..."
The Chevrolet Monte Carlo is a type of car that was made for comfort and style. The 1972 version is one of the earlier models, known for its unique look and good performance.
The Chevrolet Monte Carlo is a personal luxury car that was produced by Chevrolet from 1970 to 1988. The 1972 model is part of the first generation, known for its distinctive styling and performance options.
The exhaust system is a part of the car that helps get rid of gases produced by the engine. It also helps make the car quieter and cleaner by reducing pollution.
The exhaust system is responsible for directing exhaust gases away from the engine and reducing harmful emissions. It typically includes components like the exhaust manifold, catalytic converter, and muffler.
"but I drive a Porsche Panamera GTS. I like this feature."
The Porsche Panamera GTS is a luxury car that is known for being fast and comfortable. It's designed for people who want a sporty driving experience with lots of features.
The Porsche Panamera GTS is a high-performance luxury sedan that combines sports car dynamics with the comfort of a grand tourer. It features a powerful engine, advanced technology, and a spacious interior.
"And prior to the Panamera, I had a Cayenne, just a small SUV."
The Porsche Cayenne is a fancy SUV that is designed for comfort and performance. It has a lot of power and is good for both city driving and off-road adventures.
The Porsche Cayenne is a luxury SUV that offers a blend of performance and practicality. It features a range of powerful engines and a high-quality interior, making it suitable for both on-road and off-road driving.
"...ny electric vehicles, hybrids, no luxuries like a Corvette. Right, we're just looking,"
The Chevrolet Corvette is a fast and stylish sports car that many people love for its speed and looks. It's been around for a long time and is often seen as a symbol of American car culture. People talk about it when discussing cars because it's a classic example of a high-performance vehicle.
The Chevrolet Corvette is an iconic American sports car known for its high performance and distinctive design. It has a long history dating back to 1953 and has evolved through multiple generations, often representing the pinnacle of American automotive engineering. The Corvette is frequently discussed in the context of performance vehicles and the shift towards electric and hybrid technology in the automotive industry.
"You know, now ADAS is everywhere. Calibration requirements as that vehicle technology expands."
ADAS means Advanced Driver Assistance Systems. These are technologies in cars that help drivers by making driving safer and easier, like helping to keep the car in its lane or stopping it if there's an obstacle ahead.
ADAS stands for Advanced Driver Assistance Systems, which are technologies designed to enhance vehicle safety and facilitate driving. These systems include features like adaptive cruise control, lane-keeping assist, and automatic emergency braking.
"...because I know a little bit about your history. You worked for or with Service King"
Service King is a company that fixes cars that have been in accidents. They help repair the damage and make the cars look like they did before the accident.
Service King is a chain of auto body repair shops in the United States, known for providing collision repair services. They focus on restoring vehicles to their pre-accident condition and often work with insurance companies.
"a ADOS calibration
company called Complete Collision Solutions"
ADOS is a set of technologies in cars that help drivers with things like parking and avoiding accidents. Calibration means making sure these systems work properly after they've been fixed or adjusted.
ADOS stands for Advanced Driver Assistance Systems, which includes technologies that help drivers with various tasks like parking, lane-keeping, and collision avoidance. Calibration is the process of adjusting these systems to ensure they function correctly after repairs or replacements.
"company called Complete Collision Solutions
and we have 42 teammates there."
Complete Collision Solutions is a business that helps fix cars after accidents, especially those with advanced technology.
Complete Collision Solutions is a company that specializes in collision repair services, likely focusing on advanced technologies and systems in modern vehicles, including ADOS calibration.
"...they said it was totaled. It was an O2 Honda Odyssey..."
When a car is 'totaled', it means it's too damaged to fix because the repairs would cost more than the car is worth. The insurance company usually pays the owner for the car's value instead.
A car is considered 'totaled' when the cost of repairs exceeds its market value. This often means the insurance company will pay the owner the car's value instead of covering the repair costs.
"...it was an O2 Honda Odyssey, higher mileage, and the insurance company said it needed $4,600 worth of repair..."
The Honda Odyssey is a type of family car called a minivan. It's designed to be roomy and comfortable for carrying kids and their stuff.
The Honda Odyssey is a minivan known for its spacious interior and family-friendly features. It is popular among families for its comfort and reliability.
"...the insurance company said it needed $4,600 worth of repair..."
An insurance company helps people pay for damages to their cars. If a car is damaged, they decide if it can be fixed or if it's better to pay the owner for its value instead.
An insurance company provides financial protection against losses, such as damage to a vehicle. They assess claims and determine whether to repair or total a car based on its value and repair costs.
A body shop is a place where cars are fixed after accidents. They repair things like dents and scratches on the outside of the car.
A body shop is a repair facility that specializes in fixing the exterior of vehicles, including body damage from accidents. They can repair dents, scratches, and other cosmetic issues.
"...you are in a, you know, 2010 Honda Civic and you get rear-ended by an F-250 truck..."
The Honda Civic is a small car that is popular for being dependable and good on gas. The 2010 version has a modern look and comes with different engine choices.
The Honda Civic is a compact car known for its reliability and fuel efficiency. The 2010 model is part of the eighth generation, which features a sporty design and a range of engine options.
"...you get rear-ended by an F-250 truck. It's going to cost significantly more damage..."
The Ford F-250 is a big truck that can carry heavy loads and is built for tough jobs. It's very popular in the U.S. for work and towing.
The Ford F-250 is a heavy-duty pickup truck known for its towing capacity and ruggedness. It is part of the F-Series, which is one of the best-selling vehicle lines in the United States.
"...if you were hit by a Hyundai Elantra. Right? So, that's some of the differences..."
The Hyundai Elantra is a small car that is affordable and gets good gas mileage. It has a nice design and is safe to drive.
The Hyundai Elantra is a compact car that offers good value, fuel efficiency, and a comfortable ride. It is known for its modern design and advanced safety features.
"What do you do in that Porsche? I'm not going to tell anybody."
Porsche is a famous car brand from Germany that makes fast and stylish sports cars. They are known for their quality and performance.
Porsche is a renowned German automotive manufacturer known for its high-performance sports cars, including the iconic 911. The brand is synonymous with luxury and engineering excellence.
"So like for example, Mercedes requires their own scan tool..."
Mercedes is a well-known car brand that makes luxury vehicles. They are famous for their high-quality engineering and advanced technology.
Mercedes-Benz is a German automotive brand known for luxury vehicles, buses, and trucks. They are recognized for their engineering excellence and innovation in technology.
"So like for example, Mercedes requires their own scan tool..."
A scan tool is a device that mechanics use to check what's wrong with a car. It connects to the car's computer to find problems and read error messages.
A scan tool is a diagnostic device used to communicate with a vehicle's onboard computer. It helps technicians identify issues by reading error codes and monitoring various systems.
"we definitely have several OE specific scan tools..."
OE specific means that something is made just for a certain car brand or model. It's like having a special tool that only works with that brand.
OE specific refers to parts or tools that are designed specifically for Original Equipment manufacturers. These are tailored to work with a particular brand or model of vehicle.
"Now, you know, what are you doing for electric vehicles?"
Electric vehicles are cars that run on electricity instead of gas. They are better for the environment and can save money on fuel.
Electric vehicles (EVs) are cars that are powered entirely or partially by electricity instead of traditional gasoline or diesel engines. They are known for being environmentally friendly and often have lower operating costs.
"...we do a little bit of everything. So everything from, you know, gas vehicles we call them to EV, we have a Tesla certification,..."
EV means electric vehicle. These cars run on electricity instead of gasoline, making them better for the environment because they produce fewer emissions.
EV stands for electric vehicle, which is a type of vehicle that is powered entirely or partially by electricity. Unlike traditional gas vehicles, EVs use electric motors and batteries for propulsion, contributing to lower emissions and reduced reliance on fossil fuels.
Tesla is a company that makes electric cars. They are known for their high-tech features and long battery life, making them popular among people who want to drive environmentally friendly vehicles.
Tesla is an American electric vehicle and clean energy company known for producing electric cars, battery energy storage, and solar products. Their vehicles are recognized for their advanced technology, performance, and long-range capabilities.
"I mean, you know, you go out and you buy an ADOS calibration system and it's $35,000."
A calibration system is a tool used to make sure that the sensors in a car are working correctly. It helps keep the car's safety features running smoothly.
A calibration system in the context of vehicles is used to ensure that all sensors and systems are accurately aligned and functioning as intended. This is vital for the proper operation of various advanced safety features in modern cars.
Select text to request an explanation
This is an iHeart podcast.
Guaranteed human.
If you're the purchasing manager at a manufacturing plant,
you know having a trusted partner makes all the difference.
That's why hands down, you count on Granger for auto reordering.
With on-time restocks, your team
will have the cut-resistant gloves they need
at the start of their shift.
And you can end your day knowing they've got safety
well in hand.
Call 1-800-GRANGER, click Granger.com, or just stop by.
Granger for the ones who get it done.
And now, superhuman shack.
I keep telling them not to say that.
I'm no superhuman.
Believe it or not, I struggle with moderate obstructive sleep
apnoea, or OSA.
In adults with obesity, moderate to severe OSA
is a condition where breathing is interrupted during sleep
with loud snoring, choking, gasping for air,
and even daytime fatigue.
Let's just say it can sound a lot like this.
Rrrrr.
Sound familiar?
Learn more at Don'tSleepOnOsa.com.
This information is provided by Lily, a medicine company.
Coca-Cola for the big, for the small, the short, and the tall.
Peacemakers, risk takers for the optimists,
pessimists for long-distance love,
for introverts and extroverts, the thinkers and the doers,
for old friends and new.
Coca-Cola for everyone.
Pick up some Coca-Cola at a store near you.
So let me get this straight.
Your company has data here, there, and everywhere.
But your AI can't use the data because it's here, there,
and everywhere.
Seems like something's missing.
Every business has unique data.
IBM helps your AI access your data
wherever it lives to change how you do business.
Let's create small-to-business.
IBM.
Kishana wanted to pay homage to her son.
I lost my son to cancer when he was just 14 years old.
And I came to United Health Care to make a difference.
She instantly made an impact on others.
Anything that I could do to honor him,
I understood I was once that person on the other side.
Through her work, she's been
able to turn her pain into purpose.
I do it for my boy.
He gave me so much.
Hear more stories like Kishanas at uhc.com.
You're listening to Ron Ananey and the Car Doctor,
nationally recognized auto expert,
trusted by mechanics, weekend renters,
and vehicle owners alike.
Ron brings over 40 years of hands-on experience
and deep industry insight to help
you understand your vehicle.
Join the conversation live every Saturday
from 2 to 4 PM Eastern by calling
855-560-9900.
That's 855-560-9900.
Your direct line to honest answers and practical advice.
Looking for more?
Visit cardoctorshow.com for past episodes, repair tips,
and Ron's latest insights.
And be sure to subscribe to the Car Doctor YouTube channel
for exclusive videos, real repair footage, and more.
Now, start your engines.
The Car Doctor is in the garage
and ready to take your call.
If you've been paying attention
and you listened to our last show,
we were talking with Dale Ross.
He is the program director for NABC Recycled Rides.
And as a result of that interview and conversation
about the Veterans Day giveaway
and everything that that entailed,
I got a little curious.
Curiosity is always a good thing in the mechanical industry.
And I said, you know, there's a bigger story here.
And I've reached out and I've got with us today
to start our Shiloh McCalus.
Did I say that right, Shiloh?
Yes, sir.
I did that.
Look at that, huh?
And she's the Chief Strategy Officer
for Texas Collision Centers,
which is the main proponent that's creating the NABC
ride giveaway.
Am I saying that right and correct me?
So lay it out for the audience
and welcome aboard to the Car Doctor.
Tell us all about the NABC giveaway,
how you guys participate in that.
Absolutely.
So we have been a partner of the NABC
Recycled Rides program for the last six years
since we started Texas Collision Centers.
And prior to this latest giveaway,
we had already given away seven vehicles
through the program over the course of that six years.
And we just have an idea.
Knowing that we were gonna have 16 locations open
in 2025, we wanted to repair one vehicle
per location to give 16 away
at a Veteran's Day specific event
supporting the military and recipients
that needed a vehicle.
So we went to Dale Ross and Debbie
and said, hey, we'd like to do this.
How about this crazy-brained idea?
And they said, hey, we're all in.
We wanna partner with you.
And so it was definitely a collaborative team effort
coming up with those vehicles.
It took about 70 for us to whittle down to 16
that actually qualified for the program.
They were donated by our insurance partners,
several different ones.
GEICO contributed 10, all state two.
And then we also had Mercury travelers
as well as Liberty Mutual donate vehicles.
We then refurbished those,
one at each of our 16 active locations.
The NABC Recycled Rides program does a phenomenal job
of partnering with local veteran charities
and identifying worthy recipients.
And along with that,
they also have a partner in ARS cars
that do the titling and paperwork behind the scenes.
So overall, very much a collaborative team effort
that brought us to be able to donate those 16 vehicles
to those 16 very worthy Veterans on Veteran's Day.
Shiloh, what are some of the qualifications?
How do we decide?
Are we looking for a particular type of vehicle?
And then how do you know?
Let's say we're looking for a Toyota Highlander.
We wanna give somebody a small SUV or a mid-size SUV.
How do you know that that stolen recovery
is capable of being resuscitated, so to speak?
What's the criteria there?
That's a great question.
So once a vehicle is identified,
and they're not all recovered tests,
recovered tests are generally a great vehicle,
but there's also minimal mileage requirements.
It needs to be within five to 10 years old.
We actually did several,
we had some hail here this year in Texas in the DFW market.
And so several of the vehicles that were given away
were actual hail damage vehicles.
So it's a mixed bag overall,
but definitely mileage is a requirement.
You have to make sure that it's in good working order,
obviously, and regardless of what is needed,
once a vehicle is identified,
we have to go put eyes on it.
So all of these are located at local co-part facilities.
So we actually had our regional managers go out
and look at about 70, like I said,
to get down to those 16 in particular.
Do you, you know, is there an age limit?
Three years, five years, 10 years?
I believe it's less than 10 years,
and that's an NADC requirement,
you know, that they dictate of what that year meant to be.
Right, and then mileage, under 100,000, 200,000,
we don't care, it's Texas, everything's dry and rust free,
so we'll just keep driving it forever.
There is definitely a mileage requirement as well.
And while I'm gonna look that up here
of what their requirement is while we're chatting.
You know, it's, Texas is really a great state for a car.
And I say this very sincerely in that,
you know, I remember seven years ago,
I found a 72 Monte Carlo in Menard, Texas, right?
And Menard is like in the middle of nowhere.
And it took forever and a day to convince the truck driver
to go pick up the car in Menard, bring it to Houston,
and then from Houston it was no problem
to get it to New Jersey.
But when I tell you this Monte Carlo
spent all of its life in Menard, in Texas,
that I went to take the exhaust off
and the nuts came off the exhaust manifold
like it was 1972, you know.
Now in New Jersey, we get that experience
for about eight months, and then we get this stuff
called snow and then that corrosive material.
So I've got to think Texas collision repair
has to be a whole lot different
than New Jersey or the Northeast, right?
I would definitely agree with that,
that the corrosive nature of the snow,
we definitely, that's a rarity here in Texas.
In general, we have a pretty mild winters overall.
Can I just ask you on a personal note,
what do you drive, Shiloh?
How many miles are on it?
Oh, I actually just got a brand new vehicle
a couple of months ago.
So I currently, and if you're a car guy,
you might appreciate this,
and I'm certain that you are on,
but I drive a Porsche Panamera GTS.
I like this feature.
And how many miles, what did you drive before?
How many miles did the other car have on it?
I mean, do you drive cars to the 2,300,000 mile mark?
You know, no, not myself.
I prefer to have a new vehicle every few years.
So I choose the least.
And prior to the Pan America, I had a Cayenne,
just a small SUV.
And I guess in Texas, there's places to utilize that.
Absolutely, hands no question.
Yeah, yeah, yeah, yeah.
So I do have the vehicle information here
for the NAVC's program handy.
So no older than eight years.
Right.
Also less than a hundred thousand miles,
no major structural damage,
good working mechanical condition,
and they do not want any electric vehicles,
hybrids, no luxuries like a Corvette.
Right, we're just looking,
we're looking for wheels and basic transportation
to keep people, you know, get them on the road,
get to the supermarket, family stuff,
and get them back on their feet.
And they're running this NAVC recycled rights program.
This is an every year thing, correct?
Oh, absolutely.
Yes, they are constantly, you know,
partnering with charities,
seeking out vehicles from the insurance partners,
and, you know, taking on those recipient candidates
that are nominated by the local charity partners.
And are there other body shops
across the country involved in this,
or is this a Texas Collision Center thing only?
No, sir.
So the NAVC is a widespread program
throughout the country,
and they partner with, you know,
everybody from a single shop mom and pop,
all the way up to the national MSOs.
So for Texas Collision Centers,
and let's stay with this for a minute,
for Texas Collision Centers to be involved in this,
16 stores, family run organization,
this is a big deal.
I mean, this isn't, okay,
we're gonna take this car and resuscitate it.
You know, offhand, I mean, is there a way,
can we measure this?
You know, how many cars
does the average Texas Collision Center
shop repair in a month?
3,300, 1,000?
We're, the average,
so we have really large boxes here in Texas.
And so our average facility is 45,000 square foot.
So a lot larger than what you might see
in other parts of the country.
So each of our locations on an average month
are in excess of 100 vehicle repairs.
So we are also DRP friendly.
We have many OE certifications.
So we're well known here in the market.
And so therefore we have a lot of different avenues
of doing business.
So if you're, if the average size
of a Texas Collision Center store is 45,000 square feet,
I'm trying to think of how many,
that's gotta be 30 bays?
Yes, sir, some of them have an excess of that.
So, you know, several of our locations
do over a million in revenue every month.
So again, some very, very large boxes.
Everything's bigger in Texas, kiddo.
Ain't it?
You know, I gotta tell you.
So you take this, you know, you've got,
you're doing, you know,
how many cars in a month and decide to add this one car?
But it's not just, oh, I'm just gonna
have one more cheeseburger.
This isn't like you're going through the drive
in at McDonald's and you just wanna add to the order.
This is a lot of maneuvering, right?
This is a lot of thought process and due process
and running that car through its paces
to be sure that you come out the other side
with a finished product.
And I'll tell you what, Shiloh, before you answer that,
let me pull over and take a pause.
We're here with Shiloh McCalus.
She is the chief strategy officer
of Texas Collision Centers.
We're talking about the N-A-B-C recycled rides
and the recent Veterans Day giveaway
and some other things.
And collision business in general.
So it's a lot going on in this conversation.
We'll both return right after this.
I'm Ron Anani and the car doctor.
Don't go anywhere.
My fitness is important,
but sometimes I need to do a little roll call
and adjust my routine.
Legs, how are we feeling today?
Arms, how about you?
I'm Leica and I choose Okrava Sunovo,
Okralizumab and Hyaluronidase,
OCSQ for my treatment.
Okrava Sunovo might be right for you too.
Ask your doctor about starting or switching
to Okrava Sunovo
and learn more at okravis.com today.
Okrava Sunovo.
Kishana wanted to pay homage to her son.
I lost my son to cancer when he was just 14 years old
and I came to UnitedHealthcare to make a difference.
She instantly made an impact on others.
Anything that I could do to honor him.
I understood I was once that person on the other side.
Through her work,
she's been able to turn her pain into purpose.
I do it for my boy.
He gave me so much.
Hear more stories like Kishana's
at uhc.com.
I've got Dan Morgan here on the pod.
Say hi, Dan.
Hey, how's it going today?
It's going good, man.
Tell us who you are and what you do.
I'm Dan Morgan.
I'm an attorney and a managing partner
at Morgan & Morgan,
which is America's largest injury law firm.
That's pretty awesome.
I think I saw a billboard of yours recently
that said 20 billion one.
20 billion is an insane number.
Yeah, 20 billion recovered.
It's actually, I think,
somewhere north, probably closer to 22 or 23 after this year.
And each year we get bigger and better
and our army grows.
So the number will hopefully keep getting bigger
and bigger as time goes on.
Awesome.
So how does someone get in contact with Morgan & Morgan?
What would I do if I got into an accident?
Probably the easiest way is dialing Pound Law.
That's Pound 529 from your cell phone.
We are always open.
Our call center is always waiting to take your call.
247-365.
Wow.
Dan Morgan from Morgan & Morgan,
America's largest injury law firm.
Thanks for coming by the show.
Thanks for having me.
Visit ForThePeople.com for an office near you.
I'm Joanna, founder of MidiHealth.
We focus on menopause.
J.P. Morgan saw our potential
and connected us with investors and partners.
Now we're scaling fast.
Visit JPMorgan.com slash Grow Without Limits.
J.P. Morgan is the bank of the innovation economy.
She'd throw things, wander,
and started hoarding.
Mom's Alzheimer's was already so hard.
But then we found out she had something called
agitation that may happen with dementia
due to Alzheimer's disease.
And that was a different kind of difficult.
So we asked her doctor for more help.
Seeing symptoms like these in a loved one,
it could be time to ask their doctor about Rhexalty,
Rhexpiprazole 2 milligrams.
The only FDA-approved treatment
proven to reduce the symptoms of this condition.
Rhexalty should not be used as an as-needed treatment.
Elderly people with dementia-related psychosis
have increased risk of death or stroke,
report fever, stiff muscles, and confusion,
which can be life-threatening or uncontrolled muscle movements
which may be permanent.
High blood sugar can lead to coma or death,
weight gain, increased cholesterol,
unusual urges, dizziness on standing,
falls, seizures, trouble swallowing,
or sleepiness may occur.
Learn more about these and other side effects
at rhexalty.com.
Tap ad for PI.
I'm glad her doctor recommended Rhexalty.
Talk to your loved one's doctor.
Moments matter.
And we're back.
We're here with Shaila Makaela.
She is the chief strategy officer of Texas Collision Centers,
one of the Indian and the car doctor at your service,
obviously.
Shaila, when we pulled away for the pause,
we've been talking about a bunch of things.
N-A-B-C recycled rides, the veteran car giveaway.
And we were kind of talking about,
you know, the fact that, you know,
we've been talking about a bunch of things.
We've been talking about a bunch of things.
We've been talking about a bunch of things.
And we've been talking about,
you know, you pick a car from one of the 16
Texas Collision Centers down there in Texas.
And, you know, you're going to add one more to the mix.
One more to how many cars do you guys do on average a month?
Uh, last month we did 1,824 for the month of October.
And that's generally where we kind of land on a monthly basis.
Wow.
And you're going to add 16 more cars, right?
One each center.
So just one in the center.
It's got to be a lot because
you know, in a well-oiled machine like this,
you're adding one more.
And, you know, how does that process get started?
Who gets that car first and what do they do with it?
Well, that's a great question, Ron.
And I'll tell you really the first thing that we did
with this program is get the buy-in from our team.
Everyone needs to understand what the overall mission is
and what we were looking to accomplish.
And so what we ask is that our team of skilled technicians
donate their labor in order to perform the repairs on the vehicle.
We also go to our parts vendors,
those that we frequently buy parts from
and ask them for donations as well of, you know,
some of the parts that are required.
And the NABC does a great job of formulating relationships
with a lot of the parts vendors also.
So, you know, it's definitely a labor of love
and a collaborative effort across the board.
So, as far as getting it to the facility,
those vehicles were all towed by co-parts
and they covered the expense on that.
And then we go through a complete, you know,
blueprinting evaluation to determine what repairs
are going to be needed to bring the vehicle back
to, like, new condition.
And it just follows the traditional repair phases
from that point on, a thorough QC process.
And then behind the scenes are all the administrative duties
that go into the titling, you know,
working with the charity partners
to determine a recipient, also vetting that recipient.
There's a very extensive vetting process
for these veteran recipients.
They go through a background check to make sure
they don't have, you know, any criminal records of substance.
They also go through an income verification
to make sure that in the long term
they'll be able to sustain covering their own costs
for auto insurance registration, maintenance,
so on and so forth as well.
So, they're definitely, like you said, run a lot of moving parts
and a lot that goes into ensuring we're prepared
for, you know, such an event like this.
Now, does TCC Texas Collision Center, you know,
who's paying for all the parts, the material, the time?
You guys are just donating that.
It is definitely a mixed bag.
There are some, you know, parts
that we're able to get donated through our, you know,
our parts vendors.
There's also some sublet functions that were donated.
Some we pay for out of pocket.
Again, you know, our technicians donate their time,
so it's definitely a mixed bag.
A lot of the expense, you know, we handled ourselves,
but, you know, it definitely wouldn't have been possible
without some of those parts vendors
and sublet vendors also.
Is the program growing, Shiloh?
And for those of you just tuning in,
I'm a Chief Strategy Officer with Texas Collision Centers
and they were involved, have been for the past six years
with the NEBC Recycle Rights Program for Veterans.
You know, is the program growing?
Is it status quo or do you see an uptick every year?
I would definitely say I have personally seen an uptick
and I'll tell you how Ron is that every,
a week does not go by that I don't see
another giveaway on LinkedIn from a competitor,
another giveaway from a national MSO,
another giveaway from a mom and pop independent operator.
So I definitely feel strongly that this program has grown
and will continue to grow.
The NEBC also does their own golf tournaments
throughout the year where they ask for repair partners
to, you know, repair vehicles for that purpose.
They just did a giveaway at FEMA,
so definitely whip out it out.
In my opinion, it has grown.
I don't have, you know, stats to tell you per se
on the amount of growth they've had,
but I definitely know that it has grown
and will continue to grow.
Now, you know, veterans organizations are the VA, right?
The Veterans Administration, do they recognize this?
Does this work through them at all
or is this just something as an aside from the VA?
That is a great question.
So yes, sir, there were several of the recipients
that were identified and nominated by the local VA
and some VA related programs also.
So again, it was a mix of different charity organizations,
but the local VA was a representative
of several of the recipients.
Now, you know, what's the next step for, you know,
recycled rides?
Is it more exposure, more car giveaways next year?
Do we expand the program?
Is it in all the states?
Is it coast to coast or is it just select parts
of the country?
I believe it is.
I believe it's across the country
and, you know, something that I know they need.
So for example, this, our event that we held
at Texas Collision Centers was Mercury Insurance's first stint
in partnering with the Recycled Rides program.
And after the event was done
and those individuals from Mercury Insurance were leaving,
they said, hey, this was our first that we've done,
but it will definitely not be our last
because they saw how impactful it was of taking,
you know, a recovered vest, for example,
and just the overall, you know, impact and difference
that made in a veteran's life.
I've got to think in our closing minute
for this segment, Shiloh, I've got to think
that the veterans are overwhelmed
when they actually get the cars.
Do they know ahead of time or is it more of a surprise?
They do know ahead of time because they are required
to handle, you know, go and take the registration paperwork
to the Department of Public Safety
to get that process.
They have to obtain their own insurance
prior to drive away of getting to take the vehicle with them.
So they definitely know ahead of time
and, I mean, talk about gratefulness.
You know, many times there's not an eye-eye in the house
when you're getting their stories.
Right, right.
Hey, you know, when we come back, let's take a pause.
When we come back, I want to talk a little bit.
I want to get away from this for a minute if we can
and talk a little bit about what it's like running
a collision center in this modern age.
So if Shiloh, Makayla, you'd stay put.
I'm Ron Anani in the car doctor.
We'll both return right after this. Don't go anywhere.
Saving is very underwritten by Liberty Mutual Insurance Company
and Affiliates Excludes Massachusetts.
Kishana wanted to pay homage to her son.
I lost my son to cancer when he was just 14 years old
and I came to United Healthcare to make a difference.
She instantly made an impact on others.
Anything that I could do to honor him, I understood.
I was once that person on the other side.
Through her work, she's been able to turn her pain into purpose.
I do it for my boy.
He gave me so much.
Hear more stories like Kishana's at UHC.com.
I've got Dan Morgan here on the pod.
Say hi, Dan.
Hey, how's it going today?
It's going good, man.
Tell us who you are and what you do.
I'm Dan Morgan.
I'm an attorney and a managing partner at Morgan & Morgan,
which is America's largest injury law firm.
That's pretty awesome.
Why do you guys think you win so many cases?
The insurance companies and other companies that we go against
know that we're going to take it to the end,
that we believe in the case.
So we fight for every dollar and we're not afraid to go
that extra mile for our clients.
Are insurance companies actually afraid of you guys?
We don't bluff.
We take it to trial and we are not strangers
of getting very, very, very large verdicts.
Awesome.
So how does someone get in contact with Morgan & Morgan?
What would I do if I got into an accident?
Probably the easiest way is dialing Pound Law.
That's Pound 529 from your cell phone.
And our call center is always waiting to take your call.
24-7-365.
Wow. Dan Morgan from Morgan & Morgan,
America's largest injury law firm.
Thanks for coming by the show.
Thanks for having me.
Visit ForThePeople.com for an office near you.
I'm Joanna, founder of MidiHealth.
We focus on menopause.
JP Morgan saw our potential and connected us
with investors and partners.
Now we're scaling fast.
Visit JPMorgan.com slash Grow Without Limits.
JP Morgan is the bank of the innovation economy.
She threw things,
wandered, and started hoarding.
Mom's Alzheimer's was already so hard.
But then we found out she had something called
agitation that may happen with dementia
due to Alzheimer's disease.
And that was a different kind of difficult.
So we asked her doctor for more help.
Seeing symptoms like these in a loved one,
it could be time to ask their doctor about Rex-Ulti,
Rex Piper's old two milligrams.
The only FDA-approved treatment
is proven to reduce the symptoms of this condition.
Rex-Ulti should not be used as an as-needed treatment.
Elderly people with dementia-related psychosis
have increased risk of death or stroke.
Report fever, stiff muscles, and confusion
which can be life-threatening
or uncontrolled muscle movements
which may be permanent.
High blood sugar can lead to coma or death.
Weight gain, increased cholesterol,
unusual urges, dizziness on standing,
falls, seizures, trouble swallowing,
or sleepiness may occur.
Learn more about these and other side effects
at ricksulti.com.
Tap ad for PI.
I'm glad her doctor recommended Rex-Ulti.
Talk to your loved one's doctor.
Moments matter.
From the city streets to the open road tonight
If your right needs help wrong
We'll keep you rolling right
Yeah, he's the car doctor
Car advice done right
Yeah
So we're talking about everything
from recycled rides for veterans
to the collision industry.
We're here with Shiloh McCalus,
who is the Chief Strategy Officer
for Texas Collision Centers.
Shiloh, you know, we've covered
N-A-B-C, I think, and before we go
at the end of our conversation today
we're also going to put up about the website
and how veterans can find out more, etc.
But I want to talk a little bit
about the collision business, alright?
You've been in the collision industry
how long?
Oh, gosh, Ron, it has been
the collision industry alone
about 14 years.
So you've seen a change
in, you know, in a 14-15-year time span.
You think about the cars, right?
So you started when 2010s were out
and now 2025s are out.
You know, the difference
in the electronics on that vehicle alone
it's like Wright Brothers
by plane to space shuttle.
You could not
be more spot on.
It's technology advancements
have been tremendous.
You know, the rising costs,
skilled labor shortages, you know,
all these are things that we deal with
on a day-to-day basis.
And, you know, a lot of that comes back to
just the changing vehicle technologies.
You know, now ADAS is everywhere.
Right.
Calibration requirements as that
vehicle technology expands.
So absolutely, there's been huge changes
over the last 15 years.
Because the issues a body shop has
and let's go back even further
because I know a little bit about your history.
You worked for or with Service King
which was a Texas-based
collision repair group
20 years ago.
Is that correct?
That's correct.
So Service King founder Eddie Lennox
began Service King in the
DFW Metroplex in 1976.
And
my husband Dan McCalus and I
both worked for Service King.
Eddie Lennox's son, Jared Lennox
is actually our partner
in Texas Collision Center.
So we all worked there together
and, you know, then we decided
to branch off after Eddie
had taken on private equity partners.
Now today Service King
merged over with Crash
champions and so that's the entity
that you see today. But yes,
we all cut our teeth on, you know,
old school Service King back in the day.
Look at how, look at what a
big business
collision repair is.
If I can point out the obvious, right?
You're talking about corporations
and multiple
shop locations and, you know,
major, you know,
talents of labor pool and
you're, you know,
how can I say this?
What you guys spend on office supplies
and pencils every year has to be bigger
than half of, you know,
the municipal budget in some
of the towns in New Jersey.
You know, how do you manage
all that? I mean, you know, how many employees
does Texas Collision Centers have, do you think,
roughly, do you know? I mean, I'm sure you know.
I do. Yes, sir. So
it's funny because I was just ordering
Christmas cards today. So we have
342
teammates currently at Texas Collision
Centers. We also own
a ADOS calibration
company called Complete Collision Solutions
and we have 42 teammates there.
So this isn't, you know,
Three Bays and Mom and Pop.
This is a
huge undertaking.
And that gives you guys
the competitive
edge in a sense because body shops
and this is where I'm going with this, right?
You know, we were talking before about rejuvenating
a recycled ride for a veteran through the
with the NABC
recycled ride program.
Body shops have to be cutting edge.
I mean, mechanical shops have to be cutting edge, too,
but chances are
a mechanical shop, which obviously that's me.
You know, I'm not going to see that
cartilates out of warranty. Well, I
actually see them when they're in warranty,
but that's a different conversation because I'm trying to help somebody fix it.
But, you know,
you know, it's a
body shop, you know, when you drive that
5-4 show off the
dealer lot, if that thing gets rear-ended
in two weeks, somebody's got to fix it.
That's a lot of technology
to deal with.
Absolutely. And what you'll find
is, you know, those brand
new vehicles ride off the lot
many times, you know, get in
an immediate accident and sometimes the parts
aren't even available yet.
So, you know, you definitely have
to be creative. You have to be,
you know, up on the,
you know, most current repair procedures.
There's a lot involved as far as training
and equipment to stay on top
of how vehicle technology is
advancing. Where are you pulling your technicians
from, Shaila, if I can ask? I mean,
are you grooming technicians? I mean, you have to build
a technician the way you would build a car in a
sense, right? We do.
We do. And so, you know, I'll tell
you that up until this point,
you know, DFW being
where, you know,
are two of our MSO
regional competitors' headquarters are,
we have been able to
to date, we haven't
had any difficulty,
you know, hiring technicians. However,
I will tell you that, you know, we have
two more locations under construction
that will open later this year within
the next month or so. We have another one that
will open next year. And so, it's definitely
something that, you know, we're
thinking about as we
grow into the future, we're going to need
those homegrown technicians
and, you know, how it is today. Most young
people, they want the cool, sexy job.
They want the IT. They want,
you know, they don't want to bust their
knuckles and climb under cars anymore.
And we have actually hired a lot
of, we've got a lot of
generational families that work
for us that are helping to
groom their own technicians,
take them under their wing and
take their nephews and, you know,
sons and teach them the business.
But we, you know, we're definitely
thinking about while we haven't had
an issue to date in hiring technicians,
we're definitely thinking about
the future and, you know, what we're going
to do to plan to grow our
own technicians. Because you've got
to figure each location,
Texas Collision Center is
just to refresh everybody's memory. It's
16 facilities,
300, let's say it's 400 employees
between that and the ADOS stuff.
You've got to have, I don't know,
25, 30 employees each location.
Yes, sir. That's
ballpark. That is exactly where we're at.
So you tend to gobble up
the labor pool.
You know, they're, they're, you've got to
be iCar certified, right?
Yes, sir. You know, and every time a
manufacturer decides, well, we're going to paint
the car this way now.
I'm sure your painters all go,
and they've got to go back to school
for procedure.
And, you know,
it's a daunting task.
Is that a training division? Do you have somebody
that just manages the training side of it,
making sure the eyes are dotted
and the T's are crossed? That's got to be
a daunting job unto itself.
We do. We have an individual
that's in charge of not just our
iCar training, but also, you know,
QC, you know, our quality
assurance, all of the above.
And, you know, that's
all that he focuses on because we,
of course, always want to ensure a safe repair.
Is Texas different
the way they repair
in Texas versus, let's say, New Jersey?
For example,
I had a situation with a mechanical
customer. Her car got
re-rendered and totaled.
Well, they said it was totaled. It was an
O2 Honda Odyssey,
higher mileage, and the insurance company
said it needed $4,600
worth of repair,
which exceeded the value of the car. They
totaled it, and she was able to go back
to the insurance company, buy it back
for half that price.
And then she took it to a body shop, and they
kind of cobbled it back together just to keep it running.
And are the laws the same
in Texas as that still apply?
They are, yes, sir. The law
is the same. Something that we see
different in Texas is that because
the speed limits
are higher, we see
heavier hits, higher severity
overall. You know, in Texas
a lot of the
vehicle population are trucks. You know,
you are in a, you know,
2010 Honda Civic and you get rear-ended
by an F-250 truck. It's going to cost
significantly more damage than, you know,
if you were hit by a Hyundai
Elantra. Right? So, that's
some of the differences that we see that you might
not see as much of in New Jersey are those
two, you know,
items in particular. That's interesting,
right? The higher speed limits. What's
the average speed limit in Texas? Is there an average
of 75, 80? 75,
yes, sir. Wow.
What does everybody really do, do you think?
Well, about 85.
What do you do in that Porsche? I'm not going
to tell anybody.
I'm talking for personal experience, Ron,
yes.
I bet you you've exceeded 85.
I have, I have
once or twice. We like to call the Dallas
North Tollway here, the Audubon.
So, of course, of course
safely. Yes, of course. Well, hey
listen, you know what? I'm not going to
lie. There were moments in youth
might have been last week when
you know, I sort of
got a little bleary eyed and
you know, and if I take out the hot rod, that's a whole
another story. Hey, Shiloh, we're going to
we're going to pull over and take a pause for our last
segment and for the record, see
I told you there was an hour of radio here and you
didn't believe me.
I knew there was a bunch of stories here.
When we come back, I'd like to close up maybe talk
a little bit about tooling, where
you guys are finding your tools from. We'll talk
a little bit about scan tools if we can and what
we're doing for the electronics. And
you know, have you run into the scenarios of
cars that you're waiting on the technology from
the manufacturer? I thought we'd cover those
bases as well. So if you'd stay put,
we're listening. If you're listening, we're
talking to Shiloh McCalus, the Chief
Strategy Officer for Texas Collision
Centers. Obviously, I'm Ron Anini and the
car doctor. We'll both return right after
this. Don't go away.
Tishana wanted to pay homage
to her son. I lost my son to
cancer when he was just 14
years old. And I came to United Health Care
to make a difference. She
instantly made an impact on others.
Anything that I could do to honor him,
I understood I was once
that person on the other side.
Through her work, she's been able
to turn her pain into purpose.
I do it for my boy. He gave me
so much. Hear more stories
like Tishana's at
UHC.com
I've got Dan Morgan here on the pod. Say
Dan. Hey, how's it going today? It's going
good, man. Tell us who you are and
what you do. I'm Dan Morgan.
I'm an attorney and a managing partner at
Morgan & Morgan, which is America's largest
injury law firm. That's pretty awesome.
Why do you guys think you win so
many cases? The insurance companies
and other companies that we go against
know that we're going to take it to the end that we believe
in the case. So we fight for every dollar
and we're not afraid to go that extra mile for our clients.
Are insurance companies like actually
afraid of you guys? We don't bluff.
We take it to trial and we are not
strangers of getting very, very, very large
verdicts. Awesome. So how does someone
get in contact with Morgan & Morgan?
What would I do if I got into an accident?
Probably the easiest way is dialing
Pound Law. That's Pound 529
from your cell phone. And our call center
is always waiting to take your call. 247-365.
Wow. Dan Morgan
from Morgan & Morgan, America's
largest injury law firm. Thanks for coming by the show.
Thanks for having me. Visit
ForThePeople.com for an office near you.
I'm Joanna, founder of MidiHealth. We focus
on menopause. JP Morgan saw
our potential and connected us with investors
and partners. Now we're scaling fast.
Visit JPMorgan.com
slash Grow Without Limits. JP Morgan
is the bank of the innovation economy.
She throw things. Wander.
And started hoarding.
Mom's Alzheimer's was already so hard.
But then we found out she had something
called agitation that may happen with
dementia due to Alzheimer's disease.
And that was a different kind of difficult.
So we asked her doctor for more help.
Seeing symptoms like these in a loved one
it could be time to ask their doctor about
Rexulti, Rex Pipprasol 2mg.
The only FDA approved treatment
proven to reduce the symptoms of this condition.
Rexulti should not be used as an
as needed treatment. Elderly people with
dementia related psychosis have increased
risk of death or stroke. Report fever,
stiff muscles and confusion which can be life threatening
or uncontrolled muscle movements which may be permanent.
High blood sugar can lead to coma or death.
Weight gain, increased cholesterol,
unusual urges, dizziness on standing,
falls, seizures, trouble swallowing
or sleepiness may occur. Learn more about these
and other side effects at rexulti.com.
Tap ad for PI. I'm glad
her doctor recommended Rexulti.
Talk to your loved one's doctor. Moments matter.
This year T-Mobile
invested over $4 million
in prizes to help schools
take their Friday nights to the next level.
The votes are in.
And now it's time to crown
our $1 million grand prize winner.
Congratulations to
Derek's High School and Derek's
Arkansas, home of the Outlaws
and your 2025
T-Mobile Friday Night 5G
Lights champion.
The Outlaws and their community
rallied to help them score
a game-changing home field
upgrade, a grand fitness
weight room makeover, an epic
2026 tailgate party
and a VIP trip to the
SEC Championship Game.
To every school that competed,
posted and rallied your communities,
thank you. And to T-Mobile
for making it all possible.
This season may be over,
but the story isn't.
Stay tuned for Season 3
Episode 226
Congratulations again to
Derek's High School Outlaws.
DERRICK's CHELSEA
T-Mobile Friday Night
T-Mobile Friday Night
T-Mobile Friday Night
T-Mobile Friday Night
T-Mobile Friday Night
T-Mobile Friday Night
T-Mobile Wednesday
T-Mobile Friday Night
T-Mobile Friday Night
We started out talking about the N.A.B.C.
recycled rides for veterans and the recent giveaway.
Now we're into a whole nother venue regarding, you know,
collision centers and how do they survive
or how do they grow and, you know, the whole
infrastructure and I appreciate you guys
letting me do this this hour as we kind of step out
of our normal role of taking calls.
Shiloh, you know, let's finish the first question,
right, the technology side.
It's not like you guys have one scan tool
and that covers the gamut, right?
OE stuff, OE direct from the manufacturer?
No sir, so we have all tell scanners as well
as individual OE scan tools based on the certifications
that we have.
So like for example, Mercedes requires their own scan tool
where they have a flasher.
It's basically, you know, one technician
that has the capability to use that
because it has facial recognition.
So it's a mixed bag, but yes,
we definitely have several OE specific scan tools
also based on the certifications we have.
Now, you know, what are you doing for electric vehicles?
What are you doing?
Do you do, you know, just up the pickup trucks?
Do you do big trucks?
Where's that, where's that?
What's the variety of vehicles that a body shop system
like Texas collision centers would see today?
Great question.
So, you know, for us, we do a little bit of everything.
So everything from, you know, gas vehicles
we call them to EV, we have a Tesla certification,
Rivians, which are ramping up here in Texas.
We also have several commercial certifications, Ron,
because we actually perform commercial repairs.
Everything from a Sprinter van to medium duty vehicle
all the way up to Class 8 semis.
So, you know, those have certification requirements,
equipment requirements, you know,
we have to send technicians off
for training certifications.
So it's a, again, you know, a mix across the board.
Wow.
So it's, it's a, needless to say,
this is a full-time job, a full-time career in a sense.
Yeah, and you have to, you know, you learn to pivot,
you know, the last couple of years claims volume's been down.
And so we decided to pivot and evolve our overall strategy
by getting into those commercial repairs.
So would you say that the collision industry,
you know, where's, where do you think the future is?
You guys must sit down and go,
well, we've got to be prepared for this.
You know, you've got to be looking ahead to that car
that isn't even out yet two years from now.
And how do you prepare for that?
Yeah, that's a great question there.
I think, you know, when we think about the future,
the biggest thing for us is the skilled labor,
like we talked about, you know,
and then also just the evolving vehicle technology.
And that's exactly what led us to start our own,
you know, ADOS calibration companies,
because we see that, you know, more and more,
that's going to be a, you know, requirement in the future
as more sensors and things are added to vehicles.
Are you, I'm trying to think
I had to ask this question, Shiloh,
are you numb to expensive things?
I mean, you know, you go out
and you buy an ADOS calibration system
and it's $35,000.
You walk into a restaurant and buy a $100 steak.
Yeah, no big deal, right?
It just becomes a number after a while.
No, fair.
That is fair and that's a great analogy there.
And I'll say that, you know, an individual expense,
okay, no big deal, but when, you know,
you sit down and you look at those, you know,
P&L reports on a monthly basis,
those numbers definitely add up.
There's definitely a rising cost
to collusion repair, no question.
Right, and I'll bring it back to where we started.
So, you know, you've got tight budgets,
you're trying to make things work,
you're trying to buy tooling,
you're spending, you know, $35,000
on ADOS calibrations
and then you very generously step up
and put out one vehicle
per Texas Collision Center facility
for N-A-B-C, the recycled rides.
That's a heck of an undertaking.
You guys really deserve some kudos for that
as well as the other body shops
that are part of this great program
that you're involved in.
Thank you very much, Ron.
We appreciate that.
Where can the listeners go get more information
first for N-A-B-C recycled rides?
That's a great question.
So, the N-A-B-C has a website,
nationalautobodycouncil.org,
where you can see all the different programs
that they are involved with
and heading up,
including the recycled rides program in particular.
And then if anyone's looking for more information
about Little World Texas Collision Centers,
we are also at texascollisioncenters.com.
Thank you, Shiloh.
We appreciate you taking the time
to be with us today.
I'm Ron Anani and the car doctor.
We're back right after this.
Kishana wanted to pay homage to her son.
I lost my son to cancer when he was just 14 years old,
and I came to UnitedHealthcare to make a difference.
She instantly made an impact on others.
Anything that I could do to honor him,
I understood I was once that person on the other side.
Through her work,
she's been able to turn her pain into purpose.
I do it for my boy.
He gave me so much.
Hear more stories like Kishana's
at uhc.com.
I've got Dan Morgan here on the pod.
Say hi, Dan.
Hey, how's it going today?
It's going good, man.
Tell us who you are and what you do.
I'm Dan Morgan.
I'm an attorney and a managing partner
at Morgan & Morgan,
which is America's largest injury law firm.
That's pretty awesome.
Why do you guys think you win so many cases?
The insurance companies and other companies
that we go against know that we're gonna take it
to the end that we believe in the case.
So we fight for every dollar
and we're not afraid to go that extra mile for our clients.
Are insurance companies actually afraid of you guys?
We don't bluff.
We take it to trial
and we are not strangers
of getting very, very, very large verdicts.
Awesome.
So how does someone get in contact with Morgan & Morgan?
What would I do if I got into an accident?
Probably the easiest way is dialing pound law.
That's pound 529 from your cell phone.
And our call center is always waiting to take your call.
247-365.
Wow, Dan Morgan from Morgan & Morgan,
America's largest injury law firm.
Thanks for coming by the show.
Thanks for having me.
Visit ForThePeople.com for an office near you.
I'm Joanna, founder of MidiHealth.
We focus on menopause.
J.P. Morgan saw our potential
and connected us with investors and partners.
Now we're scaling fast.
Visit JPMorgan.com slash Grow Without Limits.
J.P. Morgan is the bank of the innovation economy.
She'd throw things, wander and started hoarding.
Mom's Alzheimer's was already so hard,
but then we found out she had something called agitation
that may happen with dementia due to Alzheimer's disease.
And that was a different kind of difficult.
So we asked her doctor for more help.
Seeing symptoms like these in a loved one,
it could be time to ask their doctor about rex ulty,
rex piprazole two milligrams.
The only FDA approved treatment proven
to reduce the symptoms of this condition.
Rex ulty should not be used as an as needed treatment.
Elderly people with dementia-related psychosis
have increased risk of death or stroke,
report fever, stiff muscles and confusion,
which can be life-threatening
or uncontrolled muscle movements which may be permanent.
High blood sugar can lead to coma or death.
Weight gain, increased cholesterol,
unusual urges, dizziness on standing,
falls, seizures, trouble swallowing or sleepiness may occur.
Learn more about these and other side effects
at rex ulty.com.
Tap ad for PI.
I'm glad her doctor recommended rex ulty.
Talk to your loved one's doctor.
Moments matter.
This is Rob Gronkowski from Dudes on Dudes
with Grant and Jules.
For the second season in a row,
I partnered with T-Mobile's Friday Night 5G Lights,
powering up hometown football across America.
This year, T-Mobile invested over $4 million
in prizes to help schools take their Friday nights
to the next level.
The votes are in.
And now, it's time to crown
our $1 million grand prize winner.
Congratulations to Derrick's High School
and Derrick's Arkansas, home of the Outlaws
and your 2025 T-Mobile Friday Night 5G Lights champion.
The Outlaws and their community rallied
to help them score a game-changing home field upgrade,
a Grant Fitness weight room makeover,
an epic 2026 tailgate party and a VIP trip
to the SEC championship game.
To every school that competed,
posted and rallied your communities, thank you.
And to T-Mobile for making it all possible.
This season may be over, but the story isn't.
Stay tuned for season three in 2026.
Congratulations, again, to Derrick's High School Outlaws.
["The Outlaws and The T-Mobile"]
Back to wrap it up.
Boy, was that a great radio hour?
Okay, you know, you look at body shops
and that's why I stayed with that story.
Obviously, the NAVC recycled rides aspect,
very important, right, regarding the way
they were helping the veterans and cars for the veterans.
But as soon as I started talking to Shiloh,
as part of that other interview,
we were talking back and forth.
She wasn't even slated to be the guest.
And I said, there's a lot of knowledge here.
There's a lot going on.
And, you know, I just thought you guys would like that.
And I hope you don't mind me presenting it the way I did
in that, look at what it takes to run
a 16-collision repair facility.
That's just, that's huge, right?
That's a small city being managed down there, Texas way.
So our hats are off to them
and being part of the NAVC recycled rides.
But anyway, it's been great being with you today.
Till the next time.
I'm Ronan Aine and the car doctor reminding you,
good mechanics aren't expensive.
They're priceless.
See ya.
He's a car doctor.
Car advice done right.
And now, superhuman shack.
I keep telling him not to say that.
I'm no superhuman.
Believe it or not,
I struggle with moderate obstructive sleep apnea
or OSA.
In adults with obesity,
moderate to severe OSA is a condition
where breathing is interrupted during sleep
with loud snoring, choking, gasping for air,
and even daytime fatigue.
Let's just say it can sound a lot like this.
Hrrrrr...
Sound familiar?
Learn more at Don't Sleep on OSA.com.
This information is provided by Lillie,
a medicine company.
At CVS, it matters that we're not just in your community,
but that we're part of it.
It matters that we're here for you
when you need us, day or night.
And we want everyone to feel welcomed and rewarded.
It matters that CVS is here to fill your prescriptions
and here to fill your craving for a tasty
and healthy snack.
At CVS, we're proud to serve your community
because we believe where you get your medicine matters.
So visit us at CVS.com or just come by our store.
We can't wait to meet you.
Store hours vary by location.
OK.
Only 10 more presents to wrap.
You're almost at the finish line.
But first, there.
The last one.
Enjoy a Coca-Cola for a pause that refreshes.
My name is Nicholas Hertz, founder of Montero Therapeutics,
and we're on a mission to bring hope to people impacted
by neurological diseases.
JPMorgan's expertise in the life sciences
made them the obvious choice for us.
They gave us the security and support
to allow us to focus on the science.
It could help us make a real difference in patients' lives.
To get backed by the security and stability of JPMorgan,
visit JPMorgan.com slash Grow Without Limits.
JPMorgan is the bank of the innovation economy.
She'd throw things, wander, and started hoarding.
Mom's Alzheimer's was already so hard.
But then we found out she had something called agitation
that may happen with dementia due to Alzheimer's disease.
And that was a different kind of difficult.
So we asked her doctor for more help.
Seeing symptoms like these in a loved one,
it could be time to ask their doctor about Rexulti,
Rex Pipra's old two milligrams.
The only FDA-approved treatment proven
to reduce the symptoms of this condition.
Rexulti should not be used as an as-needed treatment.
Elderly people with dementia-related psychosis
have increased risk of death or stroke.
Report fever, stiff muscles and confusion
which can be life-threatening
or uncontrolled muscle movements which may be permanent.
High blood sugar can lead to coma or death.
Weight gain, increased cholesterol, unusual urges,
dizziness on standing, falls, seizures,
trouble swallowing, or sleepiness may occur.
Learn more about these and other side effects
at ricksulti.com.
Tap ad for PI.
I'm glad her doctor recommended Rexulti.
Talk to your loved one's doctor.
Moments matter.
This is an I Heart podcast.
Guaranteed human.
Request an explanation for:
9 cars
Scroll for more
9 cars featured
Request an Explanation
Heard something you'd like explained? We'll add it to this episode.
Sign in to request explanations for terms you heard.
Want to learn more?
Browse our glossary for plain-English explanations of automotive terms, jargon, and concepts.
See something that's not quite right? Our annotations are AI-generated and can sometimes miss the mark.
Click the flag icon on any annotation to suggest a correction.
