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Sept. 19, 2025 | VW price hikes; Pied Piper ranks brands by service drive scheduling practices

Sept. 19, 2025 | VW price hikes; Pied Piper ranks brands by service drive scheduling practices

Automotive News Daily Drive Sep 19, 2025 20 min
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About this episode

Volkswagen is raising prices on most 2026 models, citing tariffs as a potential factor amidst a significant drop in U.S. sales. The episode discusses the implications of these price hikes and the ongoing unpredictability of tariffs on U.S. investments. Additionally, Pied Piper reveals new rankings of auto brands based on their service appointment scheduling effectiveness, highlighting the importance of seamless customer experiences both online and via phone. Lexus and Mini emerge as top performers, while the episode emphasizes the need for dealerships to improve their service processes to retain customers.

Topics: vw price hikes tariffs impact nhtsa chief confirmation service appointment scheduling pied piper rankings customer experience dealership service effectiveness
Technical Too Afraid to Ask
Volkswagen Golf Gti
Vauxford (CC BY-SA 4.0)
Car

Volkswagen Golf Gti

"...d, the vehicles they get out of Germany, it's the Golf GTI and the Golf R and the ID bus. Those are all rela..."
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Volkswagen Tiguan
Alexander-93 (CC BY-SA 4.0)
Car

Volkswagen Tiguan

"those are some really big volume nameplates. The Tiguan has historically been their best seller. We don't..."
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Volkswagen Jetta
Alexander Migl (CC BY-SA 4.0)
Car

Volkswagen Jetta

"...t in May of this year as a redesign. The Taos and Jetta were freshened last year, not significant."
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3 cars featured

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