The Importance of Keeping Tires and Cars Winter Ready!

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Thanks for the help you get from ASC-certified technician Nick Stowfield from Lloyd's

Automotive in St. Paul.

Nick, good morning to you.

Good morning, Danny.

How are things at Lloyd's this past week?

Things are good.

You know, the seasons are changing.

The leaves are changing and people are getting ready for what comes next, I guess.

I was going to ask you about that as the seasons do change.

You and your crew at Lloyd's kind of...

Well, you see things.

I mean, it wasn't that long ago we were talking about

AC problems with the hot weather and here we go.

Before I even get to my first question, I want to alert our listeners.

Nick will be with us till about 7.45.

Our time goes by so quickly.

We want to get you some help.

So if you're having problems with your car, your truck, your van,

and you need to bring in a first service, you think,

but you might want to know what could be wrong, what could be ailing,

and you want to get some idea before you bring it in.

Nick is going to help you out.

Do that very thing, giving you an analysis over the radio.

So call or text Nick either way, one number to remember.

651-4619-226.

Nick, we always like to say do that earlier rather than later,

because Nick takes his leave about 7.45,

making a way for Ted Ferrell's wine chat.

So call us or text us right now,

and we'll see if we can't help you out.

651-4619-226.

We're already getting some text messages as usual.

But I was having this discussion with my daughter the other day.

She is in need of new tires,

and she's contemplating getting snow tires.

Now, she doesn't have to drive every single day.

Can work out of her home from time to time, a lot.

And I said, well, I've been gambling on her every year,

and I talked to you and our friend Dan for over the years.

I thought, well, maybe this is the year I'll get snow tires.

Well, I don't.

I'm on my second set of having Lloyds put on some good all season.

You know, they're not cheap.

And I said, you might think of that.

I mean, would you say that's pretty good advice

than spending the money on maybe new wheels and snow tires,

which are great, I hear?

But what would you suggest in that scenario?

They are great.

You can notice a difference, but just as you said,

now you have a second set of wheels and tires.

You have to swap them in the fall and the spring.

You need to store one of the two sets year-round.

So it's a little cumbersome.

And I do, too, believe in most vehicles,

a vast majority of the vehicles,

a good all season tire is sufficient.

You know, I mean, there's some of these more sporty vehicles

with very low profile tires that probably benefit from those.

In those cases, oftentimes, you know,

those vehicles are a little more expensive.

People have the means and they have the capabilities

to store them.

And, you know, their vehicles may be more of an extension

of their arm that is just transportation.

So in those scenarios, I think it's just fine.

But I think the vast majority of us going up and down the road,

a good all season serves us just fine.

But in some of the good, you know, again,

they're costly, the good ones, they're pretty good in snow.

Are they not?

I mean, if you buy some really good all season,

and I know some are maybe a little better than others,

but they can handle snow.

At least I found that to be true.

But quite well, you know, and as we know as our climate,

our winters change a bit.

You never know what you're going to get.

So a good all season or an all weather tire

will service you just fine.

You know, if you're in the market for some tires,

you go to your tire dealer, your dealership,

your local mechanic and just talk to them about it.

You know, look online, do a little research,

have some questions in hand when you get there

to make sure you're getting the right fit

for your needs and your vehicle.

And before we get off the subject of snow tires,

they make some really darn good ones, don't they?

I've heard and for people that need to drive all the time,

some of these things really make a difference.

They really do.

But just keep in mind, they can help you get going.

But if you're on ice, they might help some,

but you're still going to slide.

So don't, don't, the thing I always worry about

is people get overly confident

where they go on these tires and climb up a wall.

Well, that might be the case,

but can it stop coming down?

And that's, that's the bigger problem.

Yeah, that's true.

And we get this comment or question every year about SUVs.

Oh, I got all wheel drive.

I got four wheel drive.

Yeah, you'll be sliding just like everybody else

if it's, if it's glare eyes.

All right.

I'm looking at a text.

By the way, call us Texas 6514619226.

Here is a 25 or rather 2025 Malibu.

Purchase new this year already.

Driver's side, I've had this problem myself.

Driver's side windshield wiper

is seems to be wearing faster than the passenger side.

The driver's side streaks.

I've seen this happen.

Tester says also on with previous vehicles,

wiper blades.

Do you have any idea why this is a repeat pattern?

I listen to the show every week.

Well, thanks for that.

But I've seen that with this last pair I had.

Have you heard of such a thing?

No, that's a bit strange.

You could get one of those little alcohol swabs

and try to clean the blade itself.

Maybe there's a little debris or dirt.

I will say most often the driver's side blade

is larger and longer.

So it's more likely to collect some debris

that may be caused a little wear

or a little something sticking to the edge of the blade

that makes it smear like that.

So if you have some Windex and a paper towel

or one of those alcohol swabs,

pull the blade up and just firmly go up and down.

You grab it with your pointer and your thumb

and don't get too aggressive.

You don't want to tear it obviously.

But just clean that surface off

and I think you'll be surprised at how much stuff

wipes off the edge of that wiper blade.

That might just do the trick.

It's funny because I've been having that issue

and I think it may have been a manufacturing problem with it.

You know, I buy pretty good blades.

So I'm going to change that out this weekend.

I've got another set.

We'll see what happens.

Nick, let's take a phone call.

Michael calling in from St. Paul, I believe this morning.

Thank you, Michael.

What's your question for Nick?

It's just a morning.

I had 2019 Malibu just turned 90,000 over

and the checked engine or the engine illumination is on the dash.

I know there's some maintenance marks, bench marks to check them,

checking the manual, but any thoughts on,

they used to be able to go into a auto store and borrow their code reader

and then just delete it, but they don't allow it anymore.

Well, I wasn't aware of that.

So maintenance will not turn on the check engine light.

The maintenance light might be a red light.

This is maintenance.

That's letting you know you're at a certain mileage interval,

that it's due for some items.

You can look in your owner's manual,

check with your dealership, see what's on that schedule.

If it's the orange or the yellow surface engine soon lamp,

that means it's a fault.

And if you're just taking a reset in it,

that doesn't necessarily mean you're fixing the fault.

So what happens is as we're driving our vehicles,

operating our vehicles, if the computer system identified something

out of specification, it's an emissions condition,

it's going to flag that light.

When the light comes on, it will store a code.

We take our scan tool, retrieve the code,

try to determine which system it's in,

go to that system, find those sensors, components and parts,

test them to figure out where the failure is.

Once you determine that, you can get an estimate

and communicate that with the customer.

That light is important.

That light can be something as simple as a gas cap

that is not tight.

That light can be some sort of catastrophic misfire

that's going to leave you stranded.

So you don't want to disregard it or ignore it.

At least get the information.

Once you have the information,

you can make a better informed decision.

Sounds good.

Nick, hang on.

We'll take a quick break.

Be right back on the other side

with more of our Car Care Show.

You have a Car Care question.

Love to hear from you.

6514619226.

From Newstalk A3O, this is WCCO.

That good.

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Saturday morning.

Welcome back to C.C.S. Car Care Show.

Denny Long here along with ASC-certified technician

Nick Stoffel.

He runs a place called Lloyd's Automotive.

Nick, for those folks that maybe need some assistance,

tell us how we find Lloyd's.

Absolutely.

So if you have a question as always,

we will help you.

You don't have to make the appointment with us,

but we can get you prepared for where you do go

and wherever you go.

You can call us at 651-228-1316.

And the forecast isn't too bad this week.

So if you're going for a walk along Grand Avenue,

stop and say hi.

We're at 982 Grand Avenue in St. Paul.

And then finally, do check out our website,

which is LloydsAutomotive.net.

Yes, indeed.

We'll do that and get you that information

before Nick leaves us,

which is about 7.45 this morning.

Any kind of a car care question, love to hear from you.

651-4619-226.

I'm just looking at a text.

Unsolicited, Nick.

Always good to hear something like this.

I'm sure you love it.

Thank you for the fantastic service on my Acadia yesterday.

Small nail, oil change, great company.

This, everyone there, it's a great place

to bring your automobile.

That comes from Curt and Judy.

Kudos to Lloyd's Automotive.

That's always good to hear, right?

Absolutely, and we have the best listeners, as you know.

We have the best customers, as I know,

and I wouldn't trade it for the world.

We're very fortunate to where we're at.

Absolutely.

All right, back to business.

2012, Chef Travers.

Blowing hot air out one vent,

cold out of the other with the AC on.

Could that be a blender issue?

I suspect that'd be correct.

And as it cools down, you might find the reverse.

So I would get that looked at

before you're blowing cold air on your feet.

You're not going to want that once the weather turns.

So that's something, this is the time of the year

that we start talking about the heating

and the cabin filters and the tires and the batteries.

And if you're noticing something a little bit off now,

get it handled now because I promised you

that first cold snap or that first trace of snow,

every shop in town is going to be way backed up

so you won't feel to get in.

So a little preventative work might be a good idea right now.

Okay, another text here says this,

and I'm wondering if this is a real cost.

2017 Ford Explorer, the low beam headlight does not work.

High beam is fine, no damage to the light.

The low beam is an LED light and the manual

says you need to go to an authorized dealer for repair.

Ford says you need to replace the whole headlight assembly

and cost is $1,600.

Does that seem right?

Could there be a blown fuse or a bad switch or module?

Possibly, obviously check the fuses.

There's a lot more parts of the vehicle that are assemblies now.

They're non-serviceable.

Meaning this headlight might be encapsulated

where you cannot access that LED to replace it.

That could be true, but as the textures alluded to,

pop up the fuses.

Maybe there's a model at both end of the back of it.

There's something there.

So I would definitely spend the time,

have somebody get the winding diagram,

move it out, make sure that we have

good power ground signal to that headlight assembly.

If we do have all those items, we know it's faulty

and you might be able to find a used one.

I don't know.

You'll have to investigate a little bit further there.

Make sure it's non-programmable.

There's a lot more hoops to jump through

with some of these tasks that used to be so simple.

Used to be able to open the hood,

pull the bubble out the back,

put a new one in and be back on the road.

But the way cars are designed these days,

it's not always that easy.

So do a little more research.

Maybe you'll find a simpler process there,

but ultimately you might end up needing

that whole headlight assembly.

Yeah, that happened to my wife's vehicle.

I remember she hit something in the winter time,

slid in and damaged that headlight.

And if you get the assembly on,

you had to hit old front end off,

the bumper and all that.

So yeah, I can see how it can add up for sure.

All right, let's look at this text.

2006, I'm sure, let's do this.

We've got, I don't want to leave the callers online too long.

George is calling it from Andover this morning.

Thank you, George.

What's your question for Nick?

Well, I have a question that I'm calling

for an older gentleman who has a,

we're on a 20 year old Lincoln.

And for some reason,

when the car sits for a day or two,

it just drains the battery down

and he gets out and jiggles a terminal connection there.

And it will start and he replaced the battery

about a month ago.

And it's still the same thing.

It just runs the battery down.

Any idea?

Well, that's not uncommon.

Not just that making model,

but a lot of different vehicles.

And what we need to do is put an amp meter on there

to determine where that power is going.

So obviously shut the vehicle off.

We all assume it, everything's off.

Well, behind the scenes, there's computers and modules

that might still be alive and drawing power.

If that's the case, that deal could sit over a night

over a couple of nights and wear that battery down.

So typically what we do is we determine

if there's a drain, parasitic drain out of the battery.

If the fact is, if there is one,

now we need to go to like the circuits.

The individual fuse is to determine which circuit is on.

Get the wine diagram, pinpoint that particular circuit

of that fuse.

Now we determine that fuse is powering which components.

And then you need to go to those components

and determine which one of those is drawing power when it's off.

So it can be a bit of a task.

Obviously it makes the models have more common failure points.

So we look at those first,

but it could be a couple of hours cost-wise to diagnose that.

But you might find out it's just a bad connection

or a bad switch.

It isn't necessarily a computer or something extremely expensive.

So I would say in that situation,

especially as the seasons are turning,

you need to have that figured out,

have that resolved because the last thing you want

is to have a dead battery on a cold morning.

And if it gets colder, that's harder on the battery also.

So you could prematurely have that battery fail too.

So a fully charged battery is a happy battery.

So tell your friend or keep that in mind

and get that problem fixed.

Very good. Thank you for the call, George.

I'm looking at a text and I think if you had the solution

to this problem, you could retire like yesterday.

Here it is. 2006 Toyota Camry parked on the street

for the third time in a year.

A rodent has chewed the fuel line

resulting in a costly repair of hundreds of dollars.

It was even wrapped in rodent tape this time

as the rubber line is soy-based.

Any suggestions how to prevent this from happening again?

Well, let's say the rodent tape had light.

Be careful what you put on there.

You know, you don't want stuff that's going to have

adverse effect on the line itself.

There are outfits in town that can make lines.

Maybe they can make you a line out of a different product.

You know, it depends on the clips and the fittings.

If it's molded, there's a lot of variables there.

Maybe someone that corrugated plastic, you could wrap it in.

You know, there's probably a couple of different options

to try that aren't wholly expensive.

So, you know, as I think about it,

maybe I'd see where it's located.

If they're not at the same spot,

this makes sure there's no debris, no nesting,

no place for them to hide.

And then that would probably take some of that corrugated plastic

tubing and put that over the pipe as another layer

to try to prevent them.

And hopefully that's just not soy-based.

So it's not attracting the critters

and maybe pull in more of that tape at the end

so they can't get in and hope for the best.

But yeah, I can be frustrated, you know,

that this time of year,

as rodents can make one heck of a mess inside our cars

and our houses for that matter.

Well, you guys, you and your crew,

see that a lot there at Lloyd's, don't you?

We do, you know.

And like I said, it's, you know,

I think you told me that the critters

start looking for their way in

in the towards the end of summer.

So they've been at it for a while now.

So, you know, if they've made a nest somewhere,

you know, you may be able to solve that problem.

If they don't get rid of the nest,

they're just going to come back.

So make sure, you know,

you fix the problem, then you don't want to fuel problem.

This makes any nest in the underbody somewhere there.

Not just mice.

I've seen squirrels do some mighty big damage.

That's a whole other issue.

All right, I'll tell you what.

Let's do this.

Let's take a quick break for a look at that weather forecast.

Come back with more of the show.

Keep in mind, Nick, we'll be with us till about 7.45.

You have a car care question.

Love to hear from you.

6-5-1-4-6-1-9-2-2-6.

Weather next here on News Talk 830-W-C-C-O.

Good morning.

Welcome back.

C-C-O's car care show.

Denny Long here along with ASC certified technician

from Lloyd's Automotive, Nick Stoffel.

Nick, we have some time before you take your leave today.

Bunch of text messages.

Let's see how many folks we can help out.

This is an interesting one to me.

The last two times this texture has gone through the car wash,

the windows come out badly.

You think it could be that the wax they use.

Also, what's the best way to clean them?

I wonder what the heck's going on there.

Yeah, that's strange.

Everyone's using the same car wash,

unless there's a common theme with everybody running through it.

I'm thinking that maybe there's something on your windshield

that's not good enough that's just kind of smearing.

So maybe get some Windex.

Or like you said, Denny, you're the car wash expert.

You probably know what product you could use

to clear that windshield up.

But I would probably try some Windex and a couple

clean paper towels or rags and see if you can't get

whatever that is off the windshield and then go for it again.

I use water, a drop of Dawn and white vinegar.

That seems to do pretty good stuff on that glass.

Now here's one I'm sure the listener might be able to find

the answer either to Google or their manual.

How often should the antifreeze in a vehicle be changed?

That's a great question and I would say it's more common

to see around that $100,000 mile interval.

You know, if you're old enough,

it used to be every other year, every third year.

But with the changes in technology, the vehicles,

there's less byproduct, less combustion making its way

into the coolant, so it lasts a lot longer.

Just like with hoses too, because the coolant is better

and lasts longer as do the hoses.

So we see with the advancements of technology

that some of these maintenance items,

which are very cost, I don't want to minimize that,

but they last longer.

So when you kind of figure it out,

if it lasts two or three times as long,

that might cost twice as much,

but it's pretty much the same value.

Yeah.

A texture says this, Nick,

my last oil change a few weeks ago,

it was leaking from the oil drain plug.

First question, is it common that the gasket

and the plug is checked each oil change?

And yesterday, Texter brought it to a drive-thru service

and asked them to check the plug.

They said it didn't have a gasket on it.

But that's something your technicians always use, right?

I presume.

Absolutely.

If there's a replaceable gasket on that drain plug,

it needs to be replaced.

We have, I think, up to maybe a couple different drawers

of different size and fitments

based on the making manufacturing engine.

So that is important because you don't want to have

that little drip coming from the drain plug,

which might not seem significant,

but if it drips a little here and there

over the course of several months,

you could end up blowing oil.

So we don't want that,

and we don't want oil on our grouch floor either, do we?

No, no, absolutely not.

All right. Good morning, Texter says.

My 2024 Toyota Land Cruiser screen goes blank

when I try to use the navigation screen.

It stays blank for about 10 minutes, then comes back on.

It must be like another screen, like the radio.

Any ideas what's going on?

Is there a question?

Thank you. Love the show.

Well, thanks for that.

Is that a tough one to hunt down?

What do you think?

No, I would suspect, you know,

it's a 2024, it's likely still under warranty.

There might be a way to reset it.

If you get into the settings,

there might be a way to put a default

back to original settings,

see if that does the trick.

You take it into the dealership

that might have some software updating.

You know, a lot of these things are computers.

There might be some fresh software

to resolve that problem.

Or, you know, unfortunately,

ultimately they might end up replacing the unit

if it is defective.

So I would get on their schedule

before you fall out of warranty

because you don't want to have a situation

where it's coming out of your pocket

because those units can be quite...

dollars.

So make that a priority,

get on the schedule,

see what they have to say,

give them the chance to get it fixed.

Okay, another texture says this, Nick.

How long should a thermostat last?

My daughter drives a 2008 Jeep Wrangler,

had the thermostat replaced last winter,

and now her heat doesn't work again.

Is it possible it's the thermostat again?

I guess it is possible it's defective,

not very likely.

I start to wonder, you know,

earlier they were acting on actuators

and switches and temp sensors.

So there's other items that control the heat also.

Obviously, you know, a little trick there

is that the vehicle does have a temperature gauge

for the engine temp.

If that engine temp is coming up to the right run temp

and you're not having heat,

that kind of eliminates that.

If you notice that the temperature is staying cold,

well, that might be a very good lead

in the clue to share it with the shop

and you bring it in.

So I would make a couple notes, once again,

where that critical time of the year

where the leaves are falling and the tempers are dropping,

so get on the schedule.

You don't want to be too far out

and have it get cold outside

and not have any good heat.

Maybe I'd just been lucky

with the vehicles I've owned for years,

but do you ever see your crews

see a lot of need for thermostats

needing to be replaced these days?

Honestly, not really.

I would say, keep in mind,

we drive our vehicles so much more than we used to,

but the cooling systems, 100,000 miles,

water pumps, oftentimes we do a thermostat

or we will do a thermostat

if there's an overheating situation.

Have that become the weak point

because it got too hot.

So usually that's replaced upon a repair

that involves some sort of overheating

or significant leak.

I'm looking at what I think

is really a good question.

Tester says I do a lot of short trips each week,

grocery store, church, things like that.

How often and how long

should I drive my car to keep the battery fully charged?

Well, we get a lot of those questions too.

You know, we have a lot of seniors

that maybe live in a community

where they have most of their needs,

except for they do drive once a week to mass

or every couple of weeks to the grocery store.

And based on their comfort,

my suggestion usually is every so often,

take the long way.

You know, you might only live a couple blocks away,

but if you're comfortable,

you can take the longer way,

you know, give a few extra minutes,

allow that engine to fully heat up,

allow that exhaust to burn up

with all that condensation,

allow those brakes to clean up.

I think that goes a long ways.

No, I'm not telling you to go somewhere

where you're not comfortable

or you don't wear your headache,

but if it's somewhere where you're comfortable,

take the long way,

give that car a chance to warm up

and clean some things up.

Nick, it doesn't say what type of vehicle

it is, it's just a general question

about what sounds might wheel bearings make

if they're going bad.

Typically it's like a humming type sound

and you'll notice that the frequency

will change in two situations

as you increase the speed

that humming will increase

and the load,

meaning as you, you know,

you're going down the road

and your vehicle might go to the left

or to the right a little bit,

you might notice that that humming

noise changing with that.

And the reason is,

as that bearing has failed,

you add a little more weight

or a little load to it

and that's going to change the load

on that bearing,

allow that roller to vibrate a little bit

more, making more noise.

So if you notice a humming noise

increases with speed

and as you kind of sway left or right

a little bit,

you can use a pinpoint

which location that bearing is at.

All right, Texter says,

I think I may have overfilled

my oil changing the oil.

What can happen?

Significantly overfilled oil

is just as bad as low on oil.

You need to get that right

within the marks on the stick.

If it's a digital readout,

make sure it's at the full level.

I would tell this person,

if you don't know how far over you are,

start over.

You don't have to,

you can reuse the oil,

collect it back in the container,

figure out the exact amount

that should be in there,

take it all back out,

put it back in at the right level,

then we have a piece of mine.

You get that oil slapping around

when it's too full.

It's really hard on the crankshaft

and like the internal combustion

parts of the engine.

So it's almost as bad

as being low on oil.

You don't want that either,

so get that adjusted

to the right level.

Well, that's a good point.

At least you don't have to throw out

or recycle the oil that you just put in.

You just collect it

in a good, clean container

and put it back in.

All right, good point.

Good question.

Nick, we're just about out of time

and we appreciate every week

you helping out our listeners.

But they need some help

from time to time.

How can they find

Lloyd's Automotive?

Yes, sir.

As always,

we will answer your questions

wherever you take your vehicle.

You can call us at 651-228-1316.

And if you're in St. Paul,

we're on Grand Avenue,

two blocks east of Lexington Parkway,

Grand and Chatsworth,

982 Grand Avenue.

And if you have any more information

or questions you can find

on our website,

which is LloydsAutomotive.net.

We'll do that.

Let me ask you this.

Would you be willing to come back next week?

Only if you'll have me, Denny.

I will indeed.

All right, Nick.

We'll plan on that.

Very good.

Thank you.

Nick Stoffel from Lloyds Automotive and St. Paul.

Now get ready for Ted Ferrell's wine chat.

Ted, of course, from Haskell's.

We'll be having his wine chat.

And then, in the 8 o'clock hour,

our friend Julie Weisenhorn

from the U of M will be answering

any kinds and all kinds

of lawn and garden questions

on our smart garden show.

That's coming up in the 8 o'clock hour.

Stay with us.

Newstalk 830.

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The Importance of Keeping Tires and Cars Winter Ready!

About this episode

all season tire

snow tires

Chevrolet Malibu

windshield wiper

check engine light

diagnostic trouble code

scan tool

gas cap

misfire

Ford Explorer

low beam headlight

headlight assembly

non-serviceable

terminal connection

Toyota Camry

fuel line

rodent tape

oil drain plug

gasket

Toyota Land

thermostat

Jeep Wrangler

wheel bearings

crankshaft

internal combustion engine

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