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What are the best and worst extended warranties for you car?

What are the best and worst extended warranties for you car?

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About this episode

Matt Clawson breaks down extended service contracts and extended warranties by starting with the big question—what’s the best option and where to buy it. He connects rising repair costs to why people buy coverage, then walks through how claims actually work: diagnosis, adjusters, deductibles, and what happens when the contract excludes a part or underpays the shop. He also calls out weaker providers (including Car Shield, Silver Rock, and Carvana-linked coverage) and shares practical buying advice like reading exclusions and keeping maintenance records.

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Technical Too Afraid to Ask
Term

extended service contract

"is what extended service contract do you think [87.8s] is the best one? [89.2s] I'm looking for something to defray the cost [93.5s] of getting these repairs."

It’s like an extra warranty you can buy for your car. If something breaks that the plan covers, the contract helps pay the repair bill, but it usually has limits and fine print.

Term

defray the cost

"[89.2s] I'm looking for something to defray the cost [93.5s] of getting these repairs."

It means the plan helps cover some of the money you’d otherwise have to pay yourself. So your repair bill feels smaller.

Brand

Endurance Warranty

"this Smarty Pants Gemini tells me that the best overall is endurance warranty."

Endurance Warranty is a company that sells extended car protection plans. The host is saying it came out as the best option in his AI search.

Term

diagnose your vehicle

"and these things, they take time for us as service individuals to number one, we diagnose your vehicle. And then we have to call this company..."

Diagnosing a vehicle means figuring out what’s actually causing the problem. It’s an important first step before repairs are done or approved.

Term

adjuster

"And then we have to call this company, most likely sit on hold for 15 to 20 minutes while we wait for an adjuster."

An adjuster is the company representative who reviews your repair request. They decide if the repair is covered, so shops may have to wait for their approval.

Term

deductible

"You most likely will have a $100 to $500 deductible [451.6s] depending on your contract. [457.6s] It's kind of like health insurance. [462.5s] But the difference between that and health insurance [462.5s] would be that you have a deductible [468.3s] every time you come and bring your car in."

A deductible is the fixed amount you pay yourself when you use the warranty. After you pay that amount, the warranty covers the rest of the covered repair.

Term

CV axle

"Like we've had a vehicle in last week [484.2s] and it needed a CV axle in the front."

A CV axle is the drive shaft that gets power from the transmission to the front wheels. It’s designed to keep working smoothly as the wheels turn and the suspension moves.

Term

all wheel drive

"It was an all wheel drive vehicle [490.1s] and it needed a axle shaft."

All wheel drive (AWD) means the car can send power to more than one set of wheels. The host is saying the problem happened on an AWD vehicle, not just a front-wheel-drive one.

Term

CV joint

"It was making noise, the boot ripped [494.1s] and all the grease flew out of the CV joint."

The CV joint is the part that lets the drive axle bend as the suspension moves. If the rubber boot tears, the grease can leak out and the joint can start making noise and wear out faster.

Term

boot

"It was making noise, the boot ripped [494.1s] and all the grease flew out of the CV joint."

The CV boot is the rubber cover that protects the CV joint. If it tears, grease can leak out and the joint can get damaged faster.

Term

contract states that it doesn't cover

"and they were like, well, the contract states that it doesn't cover this part."

Whether a repair is paid for depends on the exact wording of the contract. If the part or type of failure isn’t listed as covered, the company may refuse the claim.

Term

three or 36,000 mile warranty

"And none of them are gonna be as good as your three or 36,000 mile warranty that you get when you buy your car brand new."

When you buy a new car, the manufacturer usually includes a warranty for a certain number of years or miles. The host is saying that factory coverage is often better than extended plans.

Term

bumper to bumper coverage

"It's not a quote bumper to bumper coverage of things on your car."

“Bumper to bumper” means the warranty is supposed to cover a lot of the car. But it can still have exclusions, so you should read the contract details.

Term

mechanical warranty

"So if it's a mechanical warranty and there's several different levels and a lot of companies will use like silver, gold, platinum, ultimate, there's several different things"

This type of warranty is meant to help with mechanical breakdowns, not everything on the car. What’s covered depends on the exact plan and wording in the contract.

Term

coverage levels

"and there's several different levels and a lot of companies will use like silver, gold, platinum, ultimate, there's several different things"

These plans are usually offered in different tiers. Higher tiers may cover more, but you still have to check the contract to see exactly what’s included.

Company

Car Shield

"and there's a certain company called Car Shield [602.6s] that has commercials on all the time. ... [659.0s] simply because we had a customer come in [663.0s] with a engine failure and we contacted the customer, [669.7s] Oh, I've got this warranty through Car Shield."

Car Shield sells extended warranty-style coverage for car repairs. The host is saying their coverage didn’t end up paying when someone had an engine problem.

Concept

extended warranty

"by getting you to buy a contract [613.1s] that doesn't cover anything. ... [670.9s] Oh, I've got this warranty through Car Shield. [674.2s] We've never had very good luck with Car Shield"

An extended warranty is extra coverage you buy so repairs cost less later. The host is arguing that some plans don’t actually help when the car breaks in a covered way.

Term

engine failure

"simply because we had a customer come in [663.0s] with a engine failure and we contacted the customer, [669.7s] told them what was going on."

Engine failure is when the engine has a serious problem and can’t run correctly. It’s the kind of breakdown people expect a warranty to help with, so it matters whether the contract actually pays.

Term

documentation of said repairs

"on this podcast, is that if you don't keep your documentation of said repairs."

Warranty companies want proof that you had the car serviced. Keeping receipts or service records helps them approve repairs.

Concept

maintenance schedule proof for warranty coverage

"Especially maintenance work like oil changes. This is critical for your success in getting a repair covered. ... There was too much time between oil change two and oil change three."

This is about how warranties often require you to keep up with scheduled maintenance. If your service records show you waited too long between oil changes, the warranty may not pay for the repair.

Term

powertrain

"And it doesn't matter if it's your transmission, your drivetrain, the rear differential, the transfer case, anything powertrain,"

The powertrain is the main set of parts that make the car move and send power to the wheels. Many warranties cover problems in these parts.

Term

rear differential

"And it doesn't matter if it's your transmission, your drivetrain, the rear differential, the transfer case,"

The rear differential helps the rear wheels turn at different speeds when you’re cornering. It needs the right fluid changes to keep it working properly.

Term

transfer case

"the rear differential, the transfer case, anything powertrain,"

The transfer case is a component on 4WD/AWD cars that sends power to both the front and rear wheels. It also needs fluid maintenance like other drivetrain parts.

Term

fluid

"you wanna make sure you're maintaining the fluid that makes everything go inside."

“Fluid” means the lubricants and other liquids that keep car parts working smoothly. The warranty may require you to change them on time.

Term

oil change interval

"have gone over our oil change interval? [884.7s] A lot of us. ... [952.7s] the distance between or the time interval [954.7s] between oil change two and oil change three was too long."

The oil change interval is how often the car expects you to change the oil. If you go too long between oil changes, a warranty company may refuse to cover related engine problems.

Concept

maintenance records

"But again, it's maintenance records. [919.6s] And I've talked about this before. [920.9s] Like I said on my podcast before, [923.3s] it's very important that you keep the documentation"

Maintenance records are your receipts or logs showing you did the required services on time. Warranty companies use this paperwork to decide if they have to pay for repairs.

Term

factory warranty

"it's very important that you keep the documentation [926.5s] about anything that you're doing, [929.0s] especially if your vehicle's under warranty, [932.8s] especially if it's under a factory warranty"

A factory warranty is the warranty that comes with the car from the manufacturer. If you need to make a claim, you typically have to show you kept up with the required maintenance.

Concept

claim denial based on maintenance timing

"Some things don't work out the way we want them to, [947.0s] but so they denied the claim because they said that [952.7s] the distance between or the time interval [954.7s] between oil change two and oil change three was too long."

Some warranty plans can refuse to pay if you didn’t keep up with maintenance on time. In this case, the denial is tied to the gap between oil changes being longer than the plan allows.

Term

internally lubricated parts

"Any internally lubricated parts of that engine are covered. Well, again, it's in there. You just gotta read it to find it."

“Internally lubricated parts” is contract language that usually means parts that are cooled and protected by the engine’s oil. If your issue isn’t considered one of those parts, the warranty may deny coverage.

Concept

read the contract in its entirety

"You just gotta read it to find it. And whether you say, I'll come back tomorrow because I need to read this in its entirety,"

The big takeaway is that you can’t rely on assumptions—you need to read the warranty/service contract. The fine print determines what’s covered and what isn’t.

Concept

trusted repair facility

"If you have a trusted repair facility that you deal with, you know what, most of the time, we know."

A trusted repair shop is one you already know and trust to do the work correctly. With warranties, the shop’s process and paperwork can affect whether a claim gets approved.

Term

extended warranties

"and think you're gonna get a warm and fuzzy blanket either. [1050.9s] The most popular online car buying site ... [1134.2s] But if you take the time to read it and read through it [1139.1s] and see what the exclusions are or what the provisions are [1145.8s] of the warranties, then you know what you've got."

An extended warranty is extra coverage you buy after the original warranty ends. The host is saying you have to read the fine print to see what’s covered and what’s not.

Company

Silver Rock warranty

"So we do not recommend silver rock [1078.8s] who is part of silver rock warranty is what you get [1081.5s] if you buy a car from Carvana."

Silver Rock warranty is a company that sells extended coverage plans for repairs. The host’s point is that you should be careful, because these plans may not pay for the repairs you actually need.

Company

Carvana

"So we do not recommend silver rock [1078.8s] who is part of silver rock warranty is what you get [1081.5s] if you buy a car from Carvana."

Carvana is a company that sells used cars online. The host is saying that if you buy through Carvana, you may end up with a specific warranty provider—and that warranty may not be great.

Concept

online car buying

"So beware of online car buying as well. [1109.8s] But please take the afternoon or the evening [1116.0s] it's not a decision, buying a car is not a,"

Online car buying means buying a car through a website instead of just walking into a dealership. The host is warning that the warranty you get with that purchase may not be as good as you expect.

Term

exclusions

"But if you take the time to read it and read through it [1139.1s] and see what the exclusions are or what the provisions are [1145.8s] of the warranties, then you know what you've got."

Exclusions are the parts of the warranty that don’t pay. If your problem falls under an exclusion, the warranty may refuse to cover the repair.

Term

provisions

"and see what the exclusions are or what the provisions are [1145.8s] of the warranties, then you know what you've got."

Provisions are the rules inside the warranty contract. They explain how you have to file claims and what the warranty will or won’t do.

Car

GMC Terrain

"And he's telling me this story about how his engine blew on his GMC terrain and that he had this extended warranty"

A GMC Terrain is a small SUV. Here, the owner’s engine failed and tried to use an extended warranty to pay for it, but the claim didn’t go the way he expected.

Concept

out-of-pocket repair costs after warranty denial

"pay out of pocket for something that he thought was covered and they were going to pay some of it."

If the warranty won’t pay, you have to pay the repair costs yourself. Sometimes they cover a portion, but you can still end up paying a lot.

Concept

trading in a car with a blown engine

"he ended up just trading the car in with a blown engine and took a significant loss"

If a car has a major problem like a blown engine, trade-in value often drops a lot. The dealer has to account for the cost to fix it or sell it as-is.

Term

claim number

"Here's your claim number, send it in, we'll get you paid. And they pay us with a credit card or a check"

A claim number is like a ticket ID for your warranty repair request. It helps the company track your paperwork and approve payment.

Term

maintenance contracts

"You know, you can get maintenance contracts, you can get things to cover the tires, things to cover your seats."

A maintenance contract helps pay for regular scheduled service. It’s usually not the same thing as a plan that pays for surprise repairs.

Term

check engine lights

"We log in, we punch in what's wrong with it, condition, cause, and correction, check engine lights on, we check the system, found that it need a cam phaser on the exhaust cam"

The check engine light comes on when the car’s computer finds a problem. It can be important for diagnosis and for getting repairs approved under a coverage plan.

Part

cam phaser

"check engine lights on, we check the system, found that it need a cam phaser on the exhaust cam"

A cam phaser helps control when the engine’s camshaft opens the valves. If it goes bad, the engine timing can be off and the car may need costly repairs.

Term

V6

"of the front bank of cylinders, it's a V6."

A V6 engine has six cylinders arranged in two groups that make a V shape. When mechanics talk about the “front bank,” they mean one side of that V. Which side you work on can change how hard the repair is.

Term

camshaft

"We need to pull the front cover off, pull the camshaft out, replace this actuator phaser on the end of the cam."

The camshaft is like the engine’s timing controller for the valves. It decides when the valves open and close. If something on the camshaft or its timing system fails, the repair can require taking off covers and removing parts.

Term

actuator phaser

"pull the camshaft out, replace this actuator phaser on the end of the cam. And put everything all back together."

This is a device that helps control when the engine’s valves open. It adjusts timing so the engine can work well at different speeds. If it breaks, the engine may not run right and repairs can be expensive.

Company

Gemini

"That's a customer's expense now, that's cut and dry. But it's very simple, they'll send us back the approval, we're good, we can just move forward. And Gemini also says, the best maintenance benefits is Omega AutoCare."

Gemini is the name of a company being mentioned in the warranty discussion. The host is talking about how their warranty/benefits process works for repairs.

Brand

Omega AutoCare

"And Gemini also says, the best maintenance benefits is Omega AutoCare."

Omega AutoCare is a named maintenance/coverage program. In this segment, it’s being recommended as the best option for maintenance benefits.

Company

GeForce Automotive

"[1787.8s] Hey everybody, Matt here, wanted to take a minute [1791.9s] to talk about our main sponsor, GeForce Automotive. [1795.9s] Did you know that they're a certified service center [1798.7s] through AutoValue?"

GeForce Automotive is the shop/company sponsoring the podcast. The host says they’re certified to work with a warranty program, which is why they’re mentioned here.

Company

AutoValue

"[1795.9s] Did you know that they're a certified service center [1798.7s] through AutoValue? [1800.4s] What does that get you, you say?"

AutoValue is mentioned as the partner that certifies GeForce Automotive. The host says that connection is what qualifies certain warranty coverage for customers.

Company

ShareGuard warranty

"[1864.6s] It's a Luxe, here it is, let's just look at that. [1875.2s] The company that was called was a ShareGuard warranty."

ShareGuard warranty is the name of a warranty plan/company. Since the show is about extended warranties, the host is likely using it as an example of how a specific warranty performed.

Part

struts

"they said that the struts and these control arms and stuff were covered. And I was like, okay, well, a lot of times struts aren't because it's a normal wear item."

Struts are suspension parts that help the car ride smoothly and control bouncing. They wear out with age, so some warranty plans won’t pay for them unless they’re specifically included.

Part

control arms

"they said that the struts and these control arms and stuff were covered. ... she was talking about these control arms, which I would assume that the control arms would have been covered"

Control arms are suspension links that help hold the wheels in the right position. They can wear out, so some warranty plans may not cover them unless the contract clearly includes them.

Term

service contracts

"A lot of service contracts do not cover suspension parts, brake parts, lots of other stuff that they don't cover because it's a normal wear and tear item, brake pads, brake rotors, you know,"

A service contract is like an extended warranty. It only pays for repairs that match the rules in the contract, and many plans won’t cover parts that wear out normally.

Part

brake rotors

"brake pads, brake rotors, you know, but the hard brake parts like calipers, ABS units,"

Brake rotors are the discs the pads press on to slow the car. They can wear out, and many warranty plans don’t cover that unless it’s clearly included.

Part

brake pads

"brake pads, brake rotors, you know, but the hard brake parts like calipers, ABS units,"

Brake pads are the parts that squeeze against the rotors to stop the car. They wear out over time, so many warranty plans won’t pay for them.

Part

calipers

"but the hard brake parts like calipers, ABS units, but they don't cover lines that could rust or deteriorate over time."

Calipers are the parts that clamp the brake pads onto the rotors. Some extended warranties cover calipers more readily than they cover brake pads and rotors.

Term

ABS units

"but the hard brake parts like calipers, ABS units, but they don't cover lines that could rust or deteriorate over time."

ABS is the system that helps prevent the wheels from locking up when you brake hard. The ABS unit is the control part that makes that happen, and it’s often treated differently than normal brake wear.

Part

lines

"but they don't cover lines that could rust or deteriorate over time."

“Lines” here means the metal tubes that carry brake fluid. They can corrode over time, and some warranty plans won’t pay for that kind of deterioration.

Term

list price

"well, what's the list price of the Dodge part? [1963.4s] Or the Jeep OE manufacturer part."

List price is the “official” sticker price for a part before discounts. Warranty companies and shops may use it to figure out what they’ll pay.

Term

OE manufacturer part

"Or the Jeep OE manufacturer part. [1969.1s] And he goes, wow, let's look that up really quick."

An OE part is the same type of part used when the car was originally built. It’s usually designed to fit and work exactly like the factory part.

Brand

Monroe

"we use Monroe, a very reputable company [1987.3s] that's based, part of their operations are based,"

Monroe makes aftermarket suspension parts like struts. Whether a warranty pays can depend on whether the plan allows aftermarket parts from brands like Monroe.

Brand

sure guard warranty

"So a sure guard warranty is one of my other ones [2013.8s] that I would say would be a good one to get."

Sure Guard Warranty is a company that sells extended warranty coverage. The host is saying it’s one of the better options compared to others.

Company

GM Ford and Stellantis

"if you do go to one of these bigger car dealerships, [2024.3s] if you're talking about at least the big three [2027.4s] and what I mean by that is GM Ford and Stellantis"

GM, Ford, and Stellantis are big car companies. Their dealerships often sell extended warranty plans, and those plans can be different from other warranty providers.

Company

Chrysler

"or Chrysler. [2037.2s] You know, you're gonna, we all know the drill, right?"

Chrysler is a major automaker mentioned here as part of the big dealership brands. The point is that big-brand dealers often sell extended warranty plans.

Car

2014 Mini Cooper

"because, you know, we put an alternator on a 2014 mini Cooper and the original equipment alternator was $1,600 just for the part."

A Mini Cooper is a small car, and some repairs can still cost a lot. Here they’re using a 2014 Mini Cooper to show how an alternator replacement can get expensive.

Part

alternator

"because, you know, we put an alternator on a 2014 mini Cooper and the original equipment alternator was $1,600 just for the part. Not to mention the fact that it's buried in there and took us three and a half hours to replace it..."

An alternator is the electrical generator that charges the battery and powers the car’s electrical systems while the engine is running. If it fails, the car may lose power to electronics and can eventually stall, making it a common “big-ticket” repair item.

Term

original equipment

"and the original equipment alternator was $1,600 just for the part."

Original equipment parts are the same type of parts the car maker would use. They usually cost more than cheaper aftermarket parts, which is why repair costs can jump.

Term

service department

"Also, when you're doing that, you're at the dealership, do they have a service department? And take that car, walk out there..."

A service department is where the dealership actually fixes cars—diagnosing problems and doing repairs. It matters because it affects how smoothly the work gets scheduled and completed.

Car

Jeep Wrangler

"Maybe they're gonna be honest with you, I would hope so. [2162.5s] It's like, well, you know, the Jeep's suspension parts, [2166.2s] you know, Wranglers, people put these big tires on"

A Jeep Wrangler is a popular off-road Jeep. Here they’re saying that if you put big tires on it, you can wear out the suspension parts sooner—so you want those parts covered by the warranty.

Part

suspension parts

"It's like, well, you know, the Jeep's suspension parts, [2166.2s] you know, Wranglers, people put these big tires on [2169.1s] and expect these little suspension parts to hold up."

Suspension parts are what help the car ride smoothly and keep the tires planted. If you add bigger tires, those parts can get worn out faster, so you want to make sure the warranty covers them.

Term

wheel bearings

"was alternators, starters, wheel bearings, common things, because you know, we live in Michigan, their wheel bearings take a beating."

Wheel bearings help your wheels spin smoothly. If they wear out, you may hear grinding or get shaking, and it can get expensive if you ignore it.

Term

starters

"was alternators, starters, wheel bearings, common things, because you know, we live in Michigan, their wheel bearings take a beating."

The starter is what turns the engine over when you press the start button. If it’s failing, the car might click or not crank at all.

Term

GM 6.2 liter L87

"his choices were for the top contracts was, for vehicles equipped with high performance engines like the GM 6.2 liter L87, that's the engine that was recalled."

The GM 6.2-liter L87 is a particular engine used in some GM trucks. The host is saying it was involved in a recall, which is why it matters when choosing an extended coverage plan.

Concept

engine recall

"for vehicles equipped with high performance engines like the GM 6.2 liter L87, that's the engine that was recalled. It's in my truck that, you know, for some of my fellow Silverado buddies are quote unquote, ticking time bombs."

An engine recall is when a manufacturer identifies a safety or emissions-related problem and issues a fix for affected vehicles. Recalls can be a big deal for extended service contract decisions because they may indicate known failure risks or specific repair procedures.

Term

ticking time bombs

"It's in my truck that, you know, for some of my fellow Silverado buddies are quote unquote, ticking time bombs. So be careful what you ask for,"

“Ticking time bombs” is a dramatic way of saying something could fail unexpectedly. Here, the host is warning that some people think the engine could cause problems.

Car

24 Silverado

"It knows I have a 24 Silverado with a 6.2 liter V8 that was recalled."

They’re talking about a 2024 Chevrolet Silverado with a 6.2-liter V8. They mention it had a recall, and they’re explaining how warranty coverage can depend on exactly what the recall fixed.

Concept

recall window

"While recent recalls have addressed specific manufacturing issues such as bearing failures, these repairs often do not cover secondary damages or failures that occur outside the specific recall window."

A recall window is basically the scope of the recall—what it was meant to fix. The speaker is saying that even after a recall repair, other related problems might not be covered if they happen outside the recall’s specific scope.

Term

exclusionary plan

"Choosing a supreme or exclusionary plan which covers nearly all mechanical parts except small listed items excluded."

An exclusionary plan covers a lot of repairs, but it has a list of exceptions—things it won’t pay for. The exclusions are the part you want to read carefully before you buy.

Term

vehicle service contract

"So keep that in mind when you're out there trying to pick out your next vehicle service contract. Let's review."

A vehicle service contract is like an extended warranty you buy to help pay for repairs. It only covers specific parts and situations, and it usually has a list of things it won’t pay for.

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