Glossary / General

service contracts

14 Episode Mentions

Too Afraid to Ask

A service contract is like a subscription that pays for oil changes, tire rotations, and other maintenance so you don’t have to pay out of pocket later.

Technical Definition

Service contracts are agreements that cover routine maintenance and repairs for a vehicle over a specified period, often sold as an add-on to the purchase or service experience.

Hear It Discussed

"getting back to fixed ops, service contracts, drives a lot of that, right?"
Portaluppi on F&I Pay Plans, Fusco on Pricing Transparency, Crain on Video MPI | Daily Dealer Live Car Dealership Guy Podcast 14:47

"A lot of service contracts do not cover suspension parts, brake parts, lots of other stuff that they don't cover because it's a normal wear and tear item, brake pads, brake rotors, you know,"
What are the best and worst extended warranties for you car? All Automotive with Matt Clawson 31:46

""And I couldn't tell you what's my percentage of service contracts. What's my prepaid maintenance?""
S5E02 - Digital Trust: What Causes Customers to Convert The Walk Around 12:15