Glossary / General

service director

7 Episode Mentions
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Too Afraid to Ask

A service director is the person who makes sure cars get fixed properly and that customers are happy with the work done.

Technical Definition

A service director oversees vehicle maintenance, repairs, and customer service operations within a dealership or repair shop, ensuring quality and efficiency.

Hear It Discussed

"Recently, in the past six months, I've onboarded a service director, a single point comptroller, and I just hired two months ago a sales director."

7 Critical Tactics for Dealership Growth in 2026 (& How to Apply It) | Nick LaSorsa, Director at LaSorsa Auto Group Car Dealership Guy Podcast 25:06

"And then how did you work your way up to service director? [415.0s] For those that are curious about what the journey could look like."

Behind The Scenes In The Car Dealership Service Department - DealerPlateGuy And BenzsandBowties The Doug Horner Show 06:52

"...he is the service director at Porsche of Nashua, and he is a goldmeister, master mechanic with Porsche. And so he's been the brain trust that I've relied on..."

The Most Reliable Porsche You Aren’t Buying Eleven After Nine | A Porsche Culture Podcast 02:35

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