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A Chat with Shaun Howarth about E-Bikes

A Chat with Shaun Howarth about E-Bikes

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About this episode

Electric bikes take center stage as Shaun Howarth shares how he got into the space—guiding and servicing bikes on New Zealand’s Alps to Ocean route—and what he learned from running a franchise. The conversation covers practical buying advice like taking a test ride, understanding throttle vs pedal-assist, and prioritizing helmet safety. Shaun also breaks down tech choices (hub motors, throttle behavior, chain wear), plus comfort and range realities like removable batteries and service intervals.

Technical Too Afraid to Ask
Car

Tesla Model 3

"that's where your accent is from. So you had a Model 3 right in New Zealand that's great yeah yep still ..."

The Tesla Model 3 is a fully electric car made by Tesla. Instead of using gasoline, it runs on electricity stored in a battery. The podcast mentions it because it’s a well-known EV that someone owned in New Zealand.

Term

mid motors

"all the other bikes have mid motors which is where the you know where the cranks are where the with the pedals join join on the main actual section"

A mid-drive motor sits near the pedals and works with the bike’s gears. That can make it better for hills because the gears help the motor deliver power in the right way.

Term

hub motors

"the first one is called the town and trail which has a hub motor not a lot all the other bikes have mid motors"

A hub motor is a motor inside the wheel. It helps move the bike by pushing the wheel directly, rather than using the pedals and chain to multiply the power.

Term

rear wheel

"where the cranks are where the with the pedals join join on the main actual section at the front but the first bike has the motor in the rear wheel hub ... other ones the power goes from through the chain to the rear wheel"

The rear wheel is the wheel at the back of the bike. Where the motor sends power—directly to the wheel or through the chain—can change how the bike feels and what parts wear out faster.

Term

chain

"whereas the other ones the power goes from through the chain to the rear wheel so there are benefits that it takes a longer time to wear at your chain"

The chain is the part that transfers power from the pedals/motor to the back wheel. If the motor relies on the chain more, the chain can wear out faster.

Concept

oil crisis

"because of course the oil crisis is all around the world so there was a big promotion for like especially in cities for people just ditch your car and take a bike that you can plug in"

An oil crisis is when oil becomes more expensive or harder to get. When that happens, people often look for cheaper ways to get around, like riding an e-bike to work.

Term

throttle

"the ones that we have now the throttle works from zero so if you if you're in possibly the wrong gear to start with ... you can push the throttle and it takes you off the line"

A throttle is a control you twist or press to make the motor help you. If it works from zero, you can get moving right away without needing to pedal first.

Term

8-speed

"they're all the first edition has eight as an eight speed and the ones above that are 10 speeds"

An 8-speed bike has eight different gear settings. Lower gears make it easier to pedal on hills, while higher gears help at faster speeds.

Term

10 speeds

"and the ones above that are 10 speeds then yeah"

10 speeds means more gear choices than 8. That can make it easier to match the bike’s gearing to hills and different speeds.

Term

adjustable stems

"bikes have adjustable stems so if people want to sit up a bit more like part of the the setup of the [592.8s] bike we can adjust the just the stem so you have more of a sitting up position rather than leaning"

The stem is the part that holds the handlebars. If it’s adjustable, you can move the handlebars to help you sit more upright instead of leaning forward.

Term

electric bikes

"and we all know that [610.8s] electric bikes are quite heavy because of the batteries so you can take the battery out and [615.4s] this bike is a lot lighter"

Electric bikes are regular bikes with a battery-powered motor that helps you pedal. The battery makes them heavier than a normal bike, but it also makes riding easier.

Term

take the battery out

"electric bikes are quite heavy because of the batteries so you can take the battery out and [615.4s] this bike is a lot lighter and then the last one has a full suspension"

Many e-bikes have a battery you can remove. That makes it easier to carry the bike, and you can charge the battery without moving the whole bike.

Term

front suspension

"and then the last one has a full suspension so they all have front [622.0s] suspension but the top model has rear and front suspension so and air suspension as well"

Front suspension is a shock-absorbing system on the front wheel that helps smooth out bumps and improve traction. On e-bikes, it can make rough terrain more comfortable and reduce rider fatigue.

Term

air suspension

"rear and front suspension so and air suspension as well so yeah [630.2s] so they are they go from uh entry level up to yeah everything you're possibly imaginable"

Air suspension uses air pressure in the shocks. You can often adjust it to match your weight and make the ride feel smoother.

Term

levels of assistance

"the good thing about [688.4s] all electric bikes not just the ones that I sell but all these three bikes have different levels of [693.0s] assistance so I see them even when I was looking for a tour company"

E-bikes usually let you choose how much help the motor gives. More assistance means you pedal with less effort, especially on hills.

Concept

level playing field

"the good thing about electric bike is that with the assistance is [712.6s] it makes it more of a level playing field so you if you're a grandparent you get to cycle [723.6s] with your grandkids and things like that"

They’re saying e-bikes help make it easier for everyone to ride together. The motor assistance helps slower or less-fit riders keep up with the group.

Term

single track trail

"we were on a single track trail and it was killing me and I was in my late 20s early 30s then I was like this is awful"

A singletrack trail is a narrow trail where only one bike can fit. It often has tight turns and can be harder to ride, especially uphill.

Concept

cheating

"when they first came out everyone said oh they're just cheating but um I don't necessarily think it is"

Some people say e-bikes are “cheating” because the motor helps. The speaker disagrees and argues that the motor can still help people stay active, especially when rides are tough.

Term

e-bike

"they're always amazed by just the the effortless way that they can get [938.9s] around um with the e-bike they're still peddling of course"

An e-bike is a regular bike with a motor that helps you pedal. It makes riding easier—especially on hills—while you’re still in control because you pedal.

Car

LDV e-Deliver 3

"so you have this new business where you're you know selling the bikes and [1034.0s] and maintaining them uh you talked a little bit about you just recently got a new electric [1040.0s] van what would you get oh yes um yeah well I gained Chinese um but um there's a company [1048.5s] called LDV um ... so it's one of those companies like GM's a prime example ... [1065.7s] in another country ... and uh so I have an LDV it's like called an e-deliver three which is um"

The LDV e-Deliver 3 is an electric delivery van. It’s built for everyday driving like deliveries, where the electric motor helps with stop-and-go and city routes.

Term

electric vans

"and maintaining them uh you talked a little bit about you just recently got a new electric [1040.0s] van what would you get"

An electric van is a delivery van that runs on electricity instead of gas or diesel. Owners typically need to plan charging based on how far they drive each day.

Car

Ford Transit

"I'm trying to think what van you would compare it to in the US it's like um a small Ford Transit [1082.2s] you know imagine the smallest Ford Transit commercial vehicle"

The Ford Transit is a common work van. The speaker is using it as an example of the kind of small commercial van they mean.

Term

panel van

"um we'll call back home a panel van um [1094.2s] it's like it's very it's very commercial um it has a sliding door on the side obviously to access"

A panel van is a work van with a cargo area that’s mostly closed off. It’s usually meant for carrying things, not people.

Term

sliding door

"um it has a sliding door on the side obviously to access [1100.1s] it has two big wide like barn doors on the back"

A sliding door is the kind that opens by moving sideways instead of swinging outward. Vans use them because they’re easier to open in narrow parking spots.

Term

barn doors

"it has two big wide like barn doors on the back um [1108.8s] and has a few tie downs in the back I can put"

Barn doors are the two rear doors that swing open from the middle. They make it easier to load and unload large items from the back of a van.

Term

tie-downs

"and has a few tie downs in the back I can put [1108.8s] four e-bikes in there and I can take them to different shows"

Tie-downs are straps or anchor points that hold cargo in place. They help keep things from sliding around while you drive.

Term

kilowatt hour battery

"it's uh let me think it's probably I'm trying to think of kilowatt hours [1121.2s] it's I think it's a 52 point something 52.5 kilowatt hour battery"

A kilowatt-hour (kWh) is a way to measure how much energy a battery can store. More kWh usually means you can go farther before needing to recharge.

Term

charge net charges

"because New Zealand's [1129.6s] a relatively small country I I don't find it a problem to charge it and drive any distances [1136.3s] we've got I think this was on the interview the other day we've got charge net charges"

This sounds like the name of a charging company/network. The speaker is saying there are multiple places to plug in, so it’s easy to recharge.

Brand

BP

"there's a few other ones that are popping up I think BP does a few here [1148.0s] there's another company"

BP is a big fuel company. The speaker is mentioning it because BP also has some places where you can charge electric vehicles.

Brand

Shell

"there's another company uh used [1148.0s] to be called Shell it's called Zed now which is a New Zealand company"

Shell is a fuel company. The speaker is saying Shell also has charging stations available in the area.

Brand

Zed

"it's called Zed now which is a New Zealand company that BP obviously and Zed [1154.2s] also sell gasoline and diesel and all that thing but they have a few electric charges"

Zed is a charging provider in New Zealand. The speaker is using it to explain that there are plenty of places to plug in.

Term

full charge

"but there are charges all over the place and it only gets about I'd know [1181.8s] 220 kilometers which is I don't know 130 miles on a full charge"

A “full charge” means the battery is charged all the way up. The speaker is talking about how far it can go when it’s fully charged.

Car

Suzuki Vitara

"I think he said he had a car called a Suzuki Vitara yes okay um I [1313.1s] know what the um the US equivalent is do you remember years ago there was a thing called a [1318.2s] Geo Tracker yeah yep that's what it is it's the same vehicle"

The Suzuki Vitara is a small SUV that Suzuki sells in many countries. Here, the host is saying it’s basically the same vehicle as a US model name you might recognize.

Car

Geo Tracker

"do you remember years ago there was a thing called a [1318.2s] Geo Tracker yeah yep that's what it is it's the same vehicle yeah yeah"

The Geo Tracker was a small SUV sold in the US. In this episode, they’re explaining that it’s essentially the same vehicle as the Suzuki Vitara, just with a different brand name.

Car

Chevrolet C10

"...k he's I think he said he had a BYD Ato3 he has a C10 a lead motor C10 oh that's right sorry lead motor..."

The Chevrolet C10 is a pickup truck. It’s often used as a base for modifications because parts and upgrades are widely available. In this podcast, it’s mentioned in connection with an electric conversion setup.

Car

Atto Byd Ato3

"...ehicles now I think he's I think he said he had a BYD Ato3 he has a C10 a lead motor C10 oh that's right sor..."

The BYD Atto 3 is an electric SUV. It uses a battery and an electric motor instead of gasoline. The podcast mentions it because someone had one and is talking about their experience with it.

Brand

Volkswagen

"um a lot of them are Chinese vehicles um we still have the odd Volkswagen and [1403.4s] and then of course Tesla's uh there's quite a lot of those there but um yeah I'd say like MG"

Volkswagen is a major car brand. Here it’s mentioned as one of the brands that still shows up in New Zealand alongside many newer Chinese EVs.

Brand

Teslas

"and then of course Tesla's uh there's quite a lot of those there but um yeah I'd say like MG"

Tesla is one of the best-known electric car companies. In this segment, they’re saying Tesla cars are common there too.

Brand

Kia

"and of course we we do actually I've seen advertising on TV there for the Kia's [1430.4s] Kia EV359 possibly yeah yeah so yeah Hyundai and Kia are reasonably reasonably popular in New"

Kia is a well-known car company. In this part of the episode, they’re mentioned because you can see their electric-vehicle advertising locally.

Brand

Hyundai

"[1430.4s] Kia EV359 possibly yeah yeah so yeah Hyundai and Kia are reasonably reasonably popular in New [1442.3s] Zealand I think as well so well Sean if you kind of had some tips to to give to someone who's looking"

Hyundai is a big car company. In this segment, it’s mentioned as one of the electric brands people are seeing and buying in New Zealand.

Term

test ride

"what what I recommend [1455.2s] is what what you do is take take one for a test ride um if you can like uh if you go into a bike [1463.2s] shop um they should they should let you go for a test ride"

A test ride means you actually try the e-bike before you buy it. The host says you should do this because different bikes can feel very different and you want to make sure it suits you.

Term

helmet

"I'll tell you what [1475.7s] we're a helmet that's sort of the biggest uh oh for sure yeah yeah I've come off bikes numerous [1481.6s] times"

A helmet protects your head if you fall. The host says they’ve come off bikes before and believes a helmet is the biggest safety step you can take.

Term

cargo bike

"there are lots of [1515.4s] different variations there's like even for businesses that see cargo bikes like uh [1520.3s] your uber eats or whatever"

Cargo bikes are e-bikes built to carry stuff—sometimes people use them for deliveries. The host is using them as an example of how e-bikes can be used beyond commuting.

Term

pedal assist

"what uh the salesperson should be able to tell you what [1558.5s] what uh functions they have like um like I personally only know the pedal assist ones I [1567.1s] don't know the ones that have the throttles"

Pedal assist means the bike’s motor helps you only while you’re pedaling. It’s different from a throttle, where you can power the bike without pedaling.

Term

50 miles an hour

"don't know the ones that have the throttles that can take you up to 45 miles an hour and things like [1571.6s] that"

“45 miles an hour” is the kind of top speed some e-bikes can reach. The host brings it up to help you understand that not all e-bikes are the same—some are much faster.

Term

drive systems

"[1622.3s] definitely the um I like the fact that if I've got it in the wrong gear and it's too hard and I've [1627.2s] stopped but I can use the throttle to get myself moving and then select the right gear at that [1632.9s] point it's probably the best thing for the bike in the drive system"

The drive system is the e-bike’s power setup—how the motor’s power gets to the wheels. It includes the motor and the parts that control and transmit that power.

Term

assistance levels

"[1658.0s] and um if you've got multiple um assistance levels those are quite good as well because you [1665.5s] don't want to run out of battery because then you've just got a very heavy machine that you've [1669.1s] got to get home"

Assistance levels are different “strength settings” for the motor help. Using a lower level usually saves battery so you can ride longer.

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