Car Questions Answered Live with Some Fun Thrown In

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Here is the Under the Hood Show podcast.

This is Under the Hood.

Welcome to the Under the Hood Show.

We are glad to have you with us.

Chris Evans is here to answer your automotive questions.

Thanks for joining us Under the Hood.

Shannon Nordstrom is here to do the same.

Welcome, Hoodies.

Thanks for tuning in so we can help you tune up.

I'm Chris Carter here to answer your calls at 866-594-4150.

Let's talk to Ernest in Connecticut.

What can we do for you?

I have a 9-5, 2,000-1-4 cylinder and have the 146,000 miles on it.

Well, I have three questions.

I'll ask the first one first.

How much money would you put in that car?

It's running good.

Everything is good.

Just have a little teeny bit of rust by the back wheel there.

How many miles on it?

146,000.

All right.

Here's what I tell every single customer that calls me looking to get an engine

or transmission replacement, which is big money on anything.

It's serious.

I tell them, they say, well, I'm not sure what the car is worth.

If I should spend several thousand dollars to do this, is it even worth it?

I tell them, go look on Facebook Marketplace and in car lots wherever you see cars for sale.

Find one that is as close to yours as possible and see what they're selling for.

If you look around at this sob and you see that other people have this for sale, like

even on Facebook, and it's selling for, let's say, $9,000 in your shape or $5,000

or $1,000.

Right.

If it's selling for $5,000 in the shape yours is in, maybe it has a tiny little bit of rust,

then you're pretty comfortable spending $2,000 or $3,000 to get this going because you can't

go get another one for that price.

But if you find that they're selling for $2,000 and you need a $3,000 repair to it

and it's already starting to rust a little bit, but hit the brakes and say, no, that's

too much.

That goes for any car.

But a lot of people don't know what their car is worth because they bought it four

or five years ago when it was worth about 50 to 60% of what it's worth now because the

dollar value has gone down and the value of the cars has gone up.

So they're a lot more money than they were when they purchased the car and they find that

out.

And you might find out that I don't need a sob.

I need to get something else.

That's true because the cost of repairs.

That is one thing that you guys, when we talk about this, this never comes up

and it should more maybe.

Do you like the car too?

Because we like it.

It's worth spending more.

Exactly.

Do you want it to?

Yep.

Do you want to save $2,000?

Look at the restores.

You go restore a car that's you buy it for nothing and you spend thousands on it because

you like it.

Did you have another question about this, Ernest?

Yes, I had one more.

I had one more question now, Mike, this has started happening and like I said,

the car runs good with this.

It seemed like during the summer months it seemed like it happened.

It doesn't happen every now and then.

If I drive the car sometimes like say from Norwalk, I would say like 10 miles.

It doesn't happen all the time.

If you like the grocery store, growing the grocery store and come back, the car won't

start up.

It won't start up right away.

And then I'll sit for like a minute or two and I turn it and then it'll start

right up.

Now it doesn't do that all the time.

And so that's it.

I do what I want, you know, but I can go 100 miles out and come back and have no problems

with it.

And so it's like it's off and on.

It doesn't happen a lot, but it has happened.

Welcome to owning a vintage car.

I know you're right.

Yeah, that's the trick.

That's the trick, but you diagnose it the same way you diagnose a 2026, you know, it's

the same thing.

When it doesn't start, what are we missing?

You've got to look at data, you know, even on my own vehicle when it's not running,

I've got a scanner with me, which now a lot of people can get them a little Bluetooth

scanner.

They'll carry themselves, but you also got to know what you're looking for.

So I've got all those tools in my toolbox, you know, literally.

And you still had a problem that ran for six years.

And I looked and looked.

Oh yeah.

Came up last week.

Exactly.

And I finally caught it and fixed it, you know, it's just one of those things where,

and I myself, thinking I would fix something, tried a part thinking that's got to be this

and the part I put on was bad.

So then I said, oh, it must be this, but the part was bad.

So then I just created a whole other thing.

And yeah, you like to scan it.

So let's say we're scanning it and it's not starting.

And we say, why does the temp sensor on the engine say 290 degrees?

It's not that warm.

It's not starting, but I know it's not overheated.

I mean, the engine's almost cold.

It's been sitting for a few hours, it's 50 degrees outside, it shouldn't be that

hot.

Well, if we got a temp sensor that's not reading right, and it's, it's off, let's

say 40 degrees, it could run most of the time.

But during certain temperatures, like driving it further or driving it shorter,

it could skew it and it could be wrong.

I've got a Ford Ranger in the shop right now, and it's the extreme of that.

It was, when it wasn't running, it was reading 500 degrees, like 480, whatever

its max was, it was up there.

It just wouldn't, it won't, won't, won't run in bad.

And some mice had got in there and chewed on the coolant temp sensor wire.

And I think the sensors got an issue too.

But when it was running good, it read perfect.

No check engine light.

Nobody'd know because the computer really thought, well, it must be that hot because

that's what it's reading, right?

And it was switching.

It wasn't like it was dead shorted and always at that, otherwise it wouldn't

have cranked in the first place.

So yeah, that's how, that's how you find those things.

You hook up and you know, unfortunately it's, it's just not something that shops

can, can duplicate easily and quickly in these days.

I kind of wonder, I worked when we were still working on a lot of

carbureted cars without any kind of computer, but come to think of it, I can't

remember cars that, there were very few intermittent problems on old cars that I

can remember.

I'd like to talk to some of my friends that were also working on those and

say, do you remember like, oh, it only does this now and then what it was.

And of course finding it was probably easier.

But they were, they were, there were a lot less systems.

Well, you have the Ford's with the ignition module boxes, but then you just

throw another one at it or they weren't.

Yeah.

You throw another one on it.

It wasn't like once in a while they wouldn't start.

Yeah.

Does that help you out at all, Ernest?

Yes, but do you have a shop that I can come to?

Not for this.

No, not in Connecticut.

You know, if you're, are you driving across the country anytime soon?

It works when you go long distances.

Head down to Boston, the Good Times garage.

They'll love you.

Tell them we sent you.

Ernest, thanks very much for the call.

Good luck.

And your shop's in South Dakota.

So probably not the, what would the tow charge be on that one?

Oh, we, we've got people because of the show.

They have, well, they bring them.

Yeah, that's true.

They'll, if they know somebody, we've had them come from Oklahoma

city, from Texas, Minneapolis, Omaha, Montana, those are like

common places where it shows up and Russ is like, ah, we don't want

to, if they know somebody here, like let's say they got family here,

they'll bring a car on a trailer.

They'll drop it off and the next time they come through, they'll

pick it up and sometimes the car is here for two, three months,

but they'll, they'll do that just because the show, which is,

you know, we're blessed to have people that trust us and want to do

that, but also it's a, it's a long way.

And, but we just don't do a lot of, we have so much business just

doing your daily stuff, engines, transmissions, putting alternator

on a starter, whatever it is that finding the time to do that

intermittent work is hard to find it.

And when we do have that time, it's, it may as tedious, it's

long and it's very expensive.

Right.

So if you bring a car to a shop and it only acts up like once

every two or three times you drive it, you're going to get

billed for every time that, that the car is run.

It's like when you're talking to an attorney on the phone, hey,

I just have a quick question.

Oh, what is it?

They're always happy to give you that.

Well, what is it?

Um, I'm just wondering, um, what is your hour of the

rate again?

Okay.

Thanks.

You get your invoice at the end of the month and it says,

here's the billing for the, you know, the rounded up

five minute call about how much our billing was or, you

know, it just, that's probably, probably more than

normal, but yeah, there's, there's some of that already

factored in.

Ernest, thanks very much for the call.

Good luck.

866-594-4150.

Let's talk to Mike.

You're on the end of the hood show.

Mike, what can we do for you?

Hey, how you guys doing?

Uh, love your show and, uh, real, uh, real quick,

2014 Chevy Cruze, uh, I got a crank, no start, uh, probably

just like you told the last guy, maybe a bunch of

sensors or, uh, I'll put it this way.

I replaced the water pump because it was leaking a

lot and it was given that traction, uh, symbol on

the lights and, uh, you'd have to stop and then

let it sit for 10 minutes and then run.

Did, but long story short, we replaced the

water pump serpentine belt in the reservoir for

the antiprees and all of a sudden it started

running brand new again.

Uh, it always ran pretty good, uh, but, uh, it,

it did that tuning again and it was really

jerking, it wouldn't move, so it was barely even

moving, but it was running.

So we, we pulled it in and this is the first time

I had to tow it home.

So, and now it's just not starting.

It's, you can hear the starters going and, uh, and,

uh, I don't know, uh, it could be a lot of

things I suppose, but which thought I throw

that out there.

You said you replaced the, the external

serpentine belt.

I did the serpentine belt, the water pump and

the water pump reservoir, the reservoir where

the antiprees goes and it just started running

good again.

It was weird, uh, and that, uh, tracks and

symbol used to come on and it would bog out

on me, but after I did all that, it seemed

to like reset it as something, I don't know,

it was running good and I put this gas

in, the gas station on 16 Cleveland, uh,

and anyway, uh, so, and, and like four, three

hours after that, it choked out on me again

and then, uh, it choked out real bad and

then it didn't do crap and then I had to

tow it home and that's the first time

that it never did run or fix itself.

And I knew what I mean, not fix itself,

but so I'm just wondering camshaft

sensor, the starter, uh, civiloid, I mean,

I could probably throw that at you all day,

like you said.

Well, it's cranking, so it's none of that,

but the sensors, yeah, and especially if

you did some water pump mess around in

the front, a crankshaft sensor, camshaft

sensor, they can keep it from starting,

but a scanner, reading it out, plug

that thing in, read, see what you're

missing.

If you don't have one, go get you even

a cheap Bluetooth one, it'll show RPM

on it and it'll show camshaft sensor,

just read it.

If you're cranking it and, you know, all

it does is go rene-ne, then you just

look at, look at the scanner and say,

oh, it's a zero RPM and it's cranking

over.

That means we, we don't have a signal

to it.

We don't have crank signal, but if you

look at it and it's doing its thing,

making that noise and it's cranking

and you have RPM, but you look down

and it says cam signal no, then you

know your cam's not doing it.

Those are pretty easy things at home

to at least find out what's going on.

I have customers will drive a car and

they'll say, hey, this thing died.

What's it, I don't know what's going

on, but the check engine lights on,

but I don't want to come out and

check it right now.

I'm busy.

Just stop into any auto parts store

that scans car, have them read the

code, then you tell me what the

code is and I'll see if I might

be able to point you.

That helps.

If it's something that you need to

worry about right now or you can

come in later and we can schedule

it or what you need to do.

Mike, thanks very much for the call

and just for the record, I will

accept the term it fixed itself

because I'm a big proponent of that.

I mean, that's great, but I also get

real nervous about that if I'm the

one that has to drive the car

across country and it was dying

over and over and over and now

it's fine and like, oh, I feel

real comfortable going to Arizona

with this thing.

The problem solved itself

until it didn't.

Exactly.

Mike, thanks very much for the call.

866-594-41.

5-0.

That's the number to reach us

here at the end of the hood

show.

Let's go to Maryland and talk to

Randy.

You're on the end of the hood show.

Randy, what can we do for you?

Oh, thanks for taking my call.

I really appreciate everything you

all do.

Absolute godsend.

I have a question about my 2013

Explorer and also have a question

on past episodes.

Like I threw it like iTunes.

It seems like you can only go back

a couple of years.

So it'd be great to get some of

the really older stuff.

So if you all can let me know

where to find that, that would be

great too.

Well, yeah.

I guess I could start with that

since it's in my head.

So you can, on iTunes, I have it

set to release.

Now, there's a couple thousand

episodes.

What are we at?

2100, I think we're at like

2100 episodes that are episode

numbered.

There were probably another 500

before that that they exist.

But I think Doug's got

some files on CD.

Cassettes.

They go back to 1990.

I mean, they're old, yeah.

But the current version form

will we have with Under the

Hood, like with the three of us,

we're at over 2100 shows.

If you go to our website

and click on the player there,

there's different ones because

there'll be links to iTunes and

with the Apple and Spotify and

Amazon and Google, all that stuff.

There's one there from Libsyn,

which is our host platform,

and it'll allow you to see all of

them, I don't know, as many as

possible.

But iTunes gets a little,

because they're a third party,

they're a library, they basically

are giving people a list of links

to go back and listen to a show.

They kind of frown upon when you

have too many.

I found that about 200 is their

sweet spot, you know?

So it gives us a couple years

worth.

You get more than that and

they start cutting down the

number of the way they promote

your show so that new people see

it.

And if you have too few, then

well, the listeners can't get a

good listen.

And we never wanted to charge

anybody to get the archives.

We thought about, well, what

if we do a dollar a year?

Because you had to do

something.

If you did a special spot,

just for that, they make you

charge something so that the

podcast people can get something.

But yeah, I think if you

just go to our website,

see how many you can get.

And when we're done, I'll just

put you on hold.

Maybe you can make a deal with

Doug, make him a cash deal.

He'll just mail you a bunch of

CDs.

Like a hoodie.

I want the CDs.

I want to go back.

Yeah, we've been on since

August of 1990.

So we've got a couple shows

in our day.

Yeah.

Yeah, I've listened to a

couple hundred already.

Well, thank you.

That's amazing.

Thank you.

Absolutely.

Yeah.

Long trips.

I mean, you're in the road for

five hours and I can really

get into it.

So I have a Ford Explorer.

I got a P430 code.

And I'd replace both

downstream oxygen sensors

on both banks.

I have the 3.7 or 3.5.

No turbo in it.

No turbo.

And so I'd replace one of

the oxygen sensors that went

bad because the heater

went bad on it.

So I'd just replace them both

with factory oxygen sensors.

And then I was doing a lot of

testing on the cat.

So I have core scan.

So then I ran the oscilloscope

on it.

And the one oxygen sensor

has a flat line.

The other one is oscillating

up and down.

And both banks seem to match.

The oxygen sensor voltage

seems to be constant.

The long term fuel trims

are at like 2%.

And the short term fuel

trims kind of fluctuate

a little bit.

But they're like 0, 1, 2% in

there.

There's no misfires.

Doesn't burn any oil.

No coolant.

The temperature of the cat

says it's 645 degrees

in forescan.

I shot it with a laser

temperature gauge

before and after the cat.

And it's going up

150, 200 degrees between it.

And then I also attached a vacuum

up to the rear of the exhaust

and pressurized the exhaust system

and sprayed some

water and soap on the header.

And it had a tiny leak

right where it touches the head

but nowhere between the two

oxygen sensors.

So I'm kind of stuck.

I'm fine replacing the cat.

I feel like I've done everything

I can do or that I know of.

So if you knew another test

I would do or just

hey, go replace the cat.

That'll fix it.

Or if sticking an O2 spacer

on it would help.

Or if I do replace the cat

would you go with the Walker one

which is like California

emissions systems

or the AP Eastern one

which is like carb compliant

which is almost triple the price.

So that was a long winded question.

Well you gave a lot of great

information and

you obviously are next level

on the types of checking

that you've done compared to a lot

of our callers

and the diagnosis that you've

already done.

And as you were saying that

I was watching Russ and he's

like okay I'm gonna

oh he's already did that.

No he's already done that.

And so you've checked a lot of

boxes already with this thing.

So you said 150 degrees.

You've got 150 degrees

difference now coming out

it's hotter than what's going

in.

Yeah coming out hotter than

so let's say if I was shooting

it and it was you know

300 degrees going in

and it might be

550-600 coming out.

Okay and the downstream oxygen

sensors are reading the

are they reading close to the

front the fuel trims on them?

Between the upstream

and the downstream fuel trim

so like I have like in

4th scan it goes fuel

long-term fuel trim 1 is 2.3

long-term fuel trim 2 is 2.3

and then

and then it has like that O2

S12 short-term fuel trim

it does it like 99.22%

and then the other one's

99.22%

they have like so many different

pins about

That's it right there

so S1 and 2 that's

sensor 1 bank 2 sensor 2

bank 2 downstream

or bank 1 sensor 2 1 2 is bank

1 sensor 2 which is downstream

if both of those are reading 99%

it's adding that much fuel

it thinks it's running lean

but your front ones are only

adding 2

so it thinks it's normal

did you replace the front

oxygen sensors?

The upstream one?

Yeah.

No I did not.

They one of those might be

bad or both of them might

be bad.

I would start with

replacing those because it

what it's telling me

is that if you've got that

much heat being built up

in that converter

it's running rich

it's hot

it's really getting hot

I expect to see less

than that at idle

it's so it's probably

pretty rich

but if it's adding

that much fuel

if that downtrim is that low

it's probably it's

probably lean

so something's

something is going on there

I would I would replace

those before I got too

deep in anything else

knowing that we've seen

enough of those with

failures in the front

I would replace the front

too as well

you've done both the

downstream right

for bad heat

I bought the OEM one

Yep

and I would replace

those upstreams too

and see

see what changes

just just as a good start

it's kind of like

doing a tune-up

before you replace an

engine just to see

you know hey we know

these are worn

or they've got enough age

on them

once you get 100,000

miles on them

they're they're

considered pretty much

shot

that's that's a lot of

miles so

right

yeah I would do that

and see what happens

but because everything

else you've done is

is spot on

and I would

I would be aiming

for that

before I did much more

diagnosis

yeah because I figured

if it's getting

a heat difference

between the

the front and the back

of the oxen

it's working

cat then it's

do it's working

a cat's working

yeah that's enough to

not give a code

if it's if it's

more than 50 degrees

it's enough to

not set a code

so something's

got to be going in

a foul on one end

to make it do that

it's it's not actually

seeing what's going on

okay

all right

no that's

super helpful

I'll get those

ordered and pop them in

I really appreciate it

thanks very much for the

call

and by the way

I went to under

the hood show

dot com

our embedded player

on the website

yeah that's

goes back

eight years

yeah that's the

looks like it goes back

and like

I think it goes back

further

I know it's

I just went

just eight

all the way back to

that's the lips

in feet

that's the

podcast

and it looks like

it's cutting

it's exactly

eight years

it's like this

yeah

I have that set too

one of them I've got

set so far

and one of them I got

first set for something

this one boy

this

got a

pretty uh

in-depth

nerdy

bunch of calls today

you guys are getting

way in the weeds

and I'll tell you in

the break

I know why

that's set for

that many years

okay

all right

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welcome back everybody

it's time to get back under the hood

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what makes a car a collectible

what makes a car collectible

it's you

you make a car collectible

the desire of you and at least one other

you could collect it yourself

and say this is this

I'm collecting

this car is collectible

I love it

but do other people like it

and the more people that like it

the more it becomes a collectible

there are some cars that are

getting harder and harder to

find

and if you got

if you got your hands on one already

the

finding parts can be

um

very possible

yeah very difficult

yeah I recently ran across somebody

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and uh

I got them to say more about it

than they probably should

oh no

oh no we got a

we got a quest on our hands rush

well

and the car title is still in my name

we've we've had this happen before

it's that car

oh gosh

yeah and oh no

and that

and that title is still in my name

so now we're

having a debate about

oh

what it's worth

and should I have to pay

to to get it back

or not

do I really want to

is it collectible

but what I found in the meantime is

I didn't realize the value of some

I look at some cars

and I say wow why is that car

worth more than this

like you look at

what why should a like a

a 77

old cutlass be worth more than a 77

trans amp

you know and

are things like that

you're like

huh

what are the

is it

people's desire for the things

or is it just because of

how many there are out there

so what makes it collectible

I don't know Chris

if it's

to some people

a car is worth nothing

so it's

but is it collectible

I'm

I meant for Berkeley one

they will decide

they'll help you decide that

and it has to do

if you're collecting it

and you're not using it on a

regular basis

you're driving to car shows

going to events

they can help you decide that

they might say

you know what

we've never underwritten

one of these before

but let us look into it

yeah

there they'll help you decide

that they've got

the experts

I

and so

like a

let's say we take a car from

recent

I've got an

I don't have one

but if you had a 06

impala

and it was a

an SS

but it was an 06 impala

now we go forward to

2040

okay

is it a collectible car

they'll tell you

they'll decide

because I have seen specific

instances

you remember we looked at a

picture of a beautiful vehicle

and we thought that could be

collectible

and Berkeley one said

this is not

this isn't

no

it doesn't fit

the SUV

we saw the picture of

anyways

fine I just not remembering it

but and it wasn't

because of the

intended use of the vehicle

and the use that it was

currently enduring

which was not

conducive to a car that you would

protect and be collected

and that's what I

I mean I

when I had mine

obviously it was a collectible

it was a 69

but it was a beetle

but I was driving it every day

my kids were driving it

exactly

now if that 06 impala

let's say

was part of

a collection

let's say I have 50 cars

and that one

I've put 300 miles on in the

last 10 years

and it's pristine

and it sits in my thing

but I drive it

that's collectible

I mean

they'll help you with that

they can help you with

so much stuff

you just got to call them

but you're going to be

if you do not

and you have a collectible

or what you think is

you're

you're missing out

yeah

because you're missing out on

great coverage

and what you can say

866-594-4150

let's talk to JJ

you're on the end of the hood

show JJ

what can we do for you

on a

2012 200,000 miles

left front

tire

sounds like it's grinding

and

at high speeds

it kind of wobbles

with just a tad

it's on a

on a drive in C-Fall

it kind of sounds like

it's grinding

I'm thinking it might be

the bearings are going out

but you guys have to

maybe educate me on that

the wobble's concerning

right

the wobble

the grind

the speeds

all are conducive

to a wheel bearing

failure

especially on a CR-V

it sure sounds like

it could be a wheel bearing failure

and that's going to be a

pressed in

knuckle

wheel bearing

not an unboltable one

but

it's not the end of the world

because our partner

dormant products

does make

pre-pressed

axle assemblies

and

loaded

knuckle assemblies

which for

those of you who've had to ever do

one of those

you'd be like

oh thank goodness

because they're a pain

what I would say this is the equivalent of

is back in our old shop

we used to have

a spring compressor

because you regularly

I still have it

but I hardly use it

you regularly bought struts

and you had to recompress

the spring back onto it

the the market changed

and everybody realized

we can sell a lot more struts

if we have them pre-assembled

with the spring on them

as a ready strut

ready to bolt on the car

and you don't have the noise

and so they're doing the same thing now

with these pressed in wheel bearings

because so many shops

don't have the press

they don't have the tool

they don't have the person

understands how to do it right

want to be safe

and so so they just get up

and you know what I think

another thing that drove this

the used parts industry

oh yeah

the you know our

you know you can go to car dash part

and you can look up a

spindle

for a 2012 CRV

and you can easily find

someone near you

that has a spindle

for a 2012 CRV

you can look and see what miles they have

you can see

about the vehicle

if they have pictures

and

that was driving down the road

and when you unbolted off the car

it unbolts with the hub

pressed right into it

so if you find a vehicle

at 80,000 miles

they got wrecked

on the other side of the car

and it's all in good shape

you can buy that spindle hub assembly

just like you'd buy it

from dormant products

and you can bolt it on

in your you can do it

in your driveway

or do it in your garage

and you don't need

those special tools that way

but in this case

you would definitely

lean that way

oh he needs to get that

inspected right away

yeah I mean

if you got a grinding going on

if it's brakes

you could be able to

you should be able to modulate

that quite a bit

just by moving your brake pedal

but it sure sounds

like a wheel bearing

JJ thanks very much

for the call

good luck

866-594-4150

that's the number to reach

is here

at the end of the hood show

let's talk to Daryl

you're on the end

of the hood show

Daryl

what can we do for you

I have a 1998 GMC

a K1500 with a 5.7

vortex

whenever I get above

about 35 or 40 miles an hour

the transmission seems to

want to slip

in fact the other day

when I got on the interstate

I could get up to 60 miles

an hour

but I was running about

4,000 rpm

didn't seem like it wanted to shift

so it's not going

probably not going past

second

it's probably going from

one to two to nothing

or just

correct

staying there

just hanging out

because it's scared to go

to the next gear

because it can't hold the pressure

right

it's

if we got a scanner on it

you'd probably see

that it was commanded

into third

into direct range

but it wasn't reaching it

so it's still

and that's what needs

that's what needs

to be checked

yeah

I could have a scanner

plugged in it

and drive it

and determine

what is going on there

but that's likely

what is going on

and

usually it's a replacement

transmission

on those

it's a 98

it's got some years

out of it

what's the mileage

on it again

250

uh-huh

Rusty says

it's broke

that's awesome

that's a lot of

is that the original

transmission

as far as you know

as far as I know

yeah I've owned it

for about 10 years

that's quite impressive

really

and those trucks

the bodies on those trucks

are really strong

they hold up a long time

I'll bet this thing

if it's got rust

it's probably got a little rust

on the cab corners

maybe on the way

in the back

but

what what does it look like

the blue actually

looks great

yeah

I've taken care of it

I've got to replace

one of the front fenders

because there's rust through

but

yeah right

right front corner

down below

on the bottom

where it meets the door

no right above

on the top of the

fender well

that's odd

I wonder if there's

some trash up there

usually it's leaves

that fall down

and it's only on the passenger side

where it gets down

by that vent

for some reason

but

that's the reason they rust

but they're

on the driver's

yeah those things are just

a lot of them hold up

very very well

and then some of the newer ones

don't

it's just

if you get a certain generation

of forward Chevy dodge

whatever it is

like the

the forwards

we know are

going to rust up

above the wheel wells

on the rear

like the O4

to 10 or so

and some of the dodge

had the same problem

but otherwise the truck's

super solid

and it's amazing

they hold up with salt

and stuff on the roads

but

Darrell thanks very much

for the call

just

bringing it up

oh go ahead

yeah we do

up to you

got

so on transmissions

like that

what we do

is every product

that comes in

that's got a failure

engine transmission

whatever it is

before

even if you've been to

another shop

as part of our

of our

repair

and or replacement

or both

whatever it is

we inspect the vehicle

to find out

what's going on

and to make sure

that that's what it is

and you know about

one out of every 10

we bring in

that needs an

engine or transmission

doesn't

and we call them up

and say

oh that'll be 500 bucks

or like

oh I thought you told me

4000 or whatever

for what it like

it wasn't bad

it was this

like really

yay

Merry Christmas

so

yeah we could check

those are

those are fun phone

calls to make

we can

we can check it out

and let you know

and we've got plenty

to do so

I'm not worried

if I can save

somebody money

I feel good

and you feel good

you know it's not

does anybody ever go like

yeah well here's an

extra 300 for you

and your guys

the weirdest thing

is we do get tips

now and then

and in

Shannon

he loves to hear

when we get them

he's like

hey great

if you get them

but when we get them

it's typically

it's not the person

who said

hey I went over to the

to us

manufacturer

or whatever

and they said

it was going to be

$15,000 to put this

engine in

and you guys put

the same engine

in brand new

for 8,000

you saved me

thousands

you've saved my Christmas

my kids love you

you're great

thank you

it's not that person

they don't

they give us

a thank you

maybe

or they just go

oh great

I gotta spend the money

and they leave

it's the person who

does an oil change

or the person who

we gave some free advice to

and didn't charge them

anything

that goes

over the top

I've had somebody give us

a $100 tip

for

an oil change

where I just gave them

a little bit of advice

on something

and we're like

well that's

not necessary

but it's something small

it's

I don't know

if I've ever got

the biggest tip

we ever got

was

it was

a thousand dollars

and it was on

that

Cadillac

the rest

or that we restored

remember the

the old 57

and

he paid in cash

and he paid all the money

he goes you know

you you count it

and make sure this is right

and I counted it all out

and when I counted it all out

I said

oh it looks like you gave me

too much

and he said

glad you found that

because that's yours

if you didn't find it

I would remember

so

I found it

and they said

that's

that's yours to keep

and I want to be on

Daryl's side for a second

when you guys say

when you guys go

oh

of course it's broke too

it doesn't feel like he

when you're the

on the other end

and I say

my transmission went out

and you say

oh you're lucky

it lasted as long as it did

still doesn't feel lucky

no

because you're still broken

but

you know what

there are some

other little

power problems

without electronically

shifted transmission

that could cause things

there are other things to check

but if you

wanted to get a telltale

telltale

if it was

that level of

I'm

not holding pressure

in third gear

if you pull out the

dipstick

and inspect the fluid

you should have some stink

or it's going to be

dark orange

not red at all anymore

Daryl thanks very much

for the call

good luck

eight six six

five nine four

four one

five oh

let's talk to Tom

you're on the end of the

hood show Tom

what can we do for you

Tom are you there

I thought I heard him

but I didn't

we had

can we ask him to focus

Tom

focus

Tom are you there

focus on the phone

Tom's not there

all right

we lost him

calls back Tom

yeah it's sad

or maybe you know what

I'll put you on hold

we'll try that one

Tom has a focus

with a cylinder three

misfire

but just just after it sat

for at least four or five

hours

and when he starts it

you know runs a little rough

and then it smooths out

and he's been told

that it has a porous cylinder

block

and it's leaking into

cylinder three

and that the engine has to be

replaced

can he use

K-seal to take care of it

or does he need to

replace the engine

well of course

you're right

K-seal may actually fix this

huge issue with this car

that could have been a real

call

is that going to be a

collectible now

that they don't make

the focus anymore

is that going to be

uh

it's going to be a while

now if it was a focus

ST

all right

you know

or one of their

you know

it's a pretty hot little

RS

RS yeah

those are

they're

maybe

for sure

an RS for sure

yeah yeah

yeah Focus RS for sure

I saw something on the road

the other day

that I was going to mention

to you guys

that was totally off the wall

with a local plate on it

so I just had to assume

that it was never driven

or it was

came from out of state

but it looked

pretty new

it wasn't a historical plate

and it was

and a

you know

a middle age

late middle age

upper middle age

you call that

I guess I don't

around maybe older than me

driving it

like a

80

like an 80 or 81

it was a cutlass

four door

the smaller body cutlass

like the Malibu

chair like a Malibu

yeah

I don't know

is that a G body

G body

is a G

at the four door G body

yeah

but it looked like

it was a cutlass supreme

four door

dark blue

and it was just

plain

but I haven't seen one of those

on the road

in probably 20 years

was the last time you've seen one

well here

it's been a bit

anywhere

and then

it's not like you bring them

to a car show

but every once in a while

we'll see in our down south

you see

that makes me think of 1985

when you could have a cutlass

Calais

a cutlass supreme

a cutlass rear wheel drive

a cutlass convertible

Sierra

yeah

Sierra

there was so many cutlasses

that were on the radar in 1985

getting the parts straight

was ridiculous

yeah

that was the worst

that's one of the worst ones

that I remember

just when you brought up cutlass

yeah

just put some of these cars

and they take you back

and you're like

wow where did

where did that come from

and

the other day

I saw at the gas station

an old

obviously

Ford escort

yeah

that looked

and

you wouldn't think the

they survive

and this one didn't look

like it survived

I mean

it looked like

the worst exact

yeah

I was like

I don't think

how is it still running

right

I don't think that should be

on it

it looked real rough

and the

it was fullest

I mean the guy

it was one of those

you could tell the guy

was keeping it on the road

and it was

it was

it was in rough shape

but

he was milking along

and I was just like

huh

you don't see those very often

again

how long has it been

since you've seen

one of those on there

and this one looked like

you would expect

like it looked

like it was still stuck

back in the trees

I don't know if

there's still a lot of people

driving around cars

and collecting cars

and doing car shows

and things

but with the

with the way

the world has changed

with technology

and phones

and and all these things

the way we look

at cars has changed too

that are

according to Berkeley one

just because they

do a lot of collectors

there

there is

a huge movement

with younger people

and there

it was always a small

percent of the market

maybe

five percent of everybody

collected

a car

at home

so maybe

now

we still got five percent

but we see so many other

people that don't

that could

I mean it's a great

you know

family

son daughter project

to

to have collectible cars

and stuff

and a collectible

doesn't have to mean

parrot jacks

and a hundred thousand

dollar car

it could be

hey

great grandma had this

old 70s

LTD

in the garage

you see plenty of

I see you go by

a high school

parking lot these days

and you'll see somebody

that's got like a 78

LTD

that was grandpa's car

and everybody

thinks it's cool

I mean that is the new

old and it's

affordable to fix

they're pretty solid

and reliable yet

even in like an 87

grand marquee

a fuel injected car

it's

a collectible car

not Berkeley one

classics collectible

type thing maybe

but it's

it's a collectible car

is desirable

for a young person to own

and it's cool

because it's different

than driving a

02 impala

I'd rather drive

that 87 marquee around

because this just stands

out there's a

there's a Facebook group

low miles no miles

that I watch

and it's just

interesting to see some

of the stuff that'll

pop up on there

that people have just

had stashed away

and all of a sudden

they're bringing it out

and it's

it's kind of neat to see

the stuff that comes

up on there

it is weird

when I see stuff

that's like a barn find

that's been sitting

there for 30 years

or 40 years

and it

it seems like a

normal car

and you're like

it's not a

it's not a 58 Chevy

it's a

1999

and you're like

oh weird

you know

yeah

who did that

all right

this is the after show

hi everybody

866

594

4150

let's talk to Tom

you're on the

under the hood show

Tom what can we do for you

yeah hey

um

I've got a 2018 Ford Fusion

and um

you know

the other night

I was at a meeting

and for about two hours

and I came out

and started the car

and the screen

in the middle

console there

just went blank

and

I couldn't do anything

with it

and the thing

the problem I had is

I had to drive home

and it was cold

and all the windows

started to fog up and

you know

there's really no manual

control for the heater

or anything

once the screen goes blank

so I mean

is there anything

you can do about that

usually it's replace the screen

or it may be the

sync module that's bad

one of the two are both

sometimes

but that's

yeah

you can't do anything

without that touch screen

working

and that

it runs

it's got a sync module

and it's got the screen

which is the interface

to control the sync module

so

they both got to work

but it's a very high

failure rate item

so we're not talking

about the kitchen sink

we're talking about

sy and c

the Ford sync system

that controls

thinking the human to the car

yes

synchronicity

and so that

isn't it supposed to

default to defrost

if the system's not working

or is it not go that way

anymore

no because it thinks

it is working

it just thinks

that's where you left

it sitting

if it breaks

yeah it will

but if it just doesn't

get a reading from the

that's an interesting

conundrum that they

if it's a code

and says hey

we've got a failure

defrost

and puts a blower on medium

and it's

good

and tends temperature

like warmer

it's automatic

but when it doesn't

set any codes

because the screen is

just not taking any input

it says oh no

it's great

this is where the customer

wants it

so it's like

and that happens more

in the cold

than when it's

tempering out there

right

I mean

sometimes

it's like the wipers

usually won't work

when it's raining

but you can use the washers

and turn the wipers on

when it's not

right

yeah

what are you gonna say

Tom

is that kind of

so that kind of a

common thing

and is that a

an expensive fix

to do the module

change it out

or whatever

somewhere between

$300

and $1,000

depending on

what is wrong with it

and where you go

to get it fixed

and it is very common

I would say

if you

are a driver

of one of these cars

I don't know

maybe one out of every

hundred is gonna have

to replace it

there are a lot of cars

out there

so you know

when we're

we're we're seeing

a number of them

that have to get

repaired

have the prices

of the new ones

came down

or is it just kind of

hit and miss

which ones are expensive

which ones aren't

most of them

on the Fords

are pretty similar

and

you can

pick them up used

a lot of the times

and put them in

the programming

for Fords

has now become

almost

unobtainable

compared to what

it used to be

the easiest

programming interface

now all we have left

is GM

because Ford

and Dodge have

they said

our first priority

is to the

dealers

not to the

aftermarket

and we don't have

enough people to

support it

so they're

working on it

so eventually

they'll get it

so the loss

as they have to do it

but

there's nothing that says

can I

they have to do it

when they don't have the

people to do it

Tom good luck

thanks for the call

that's it

that is a

common call we get

is there any

can I

all right

I bring it to you

you say

I can fix it for this

can it

can Tom bring it

to his Ford dealer

and

and somehow try

to convince them that

if they give him a deal

he's gonna buy

like 22 more

Ford fleet cars

is there any

do you get any leverage

if you go to the dealer

ship and say well

I'm

this is my 10th Ford

and I was gonna buy

I have had some people

that have bought

one car

from the dealer

and the dealer

bent over backwards

and they couldn't say

enough good about him

yeah

I've also had people that say

that are

in their 80s

that own a company

and that said

I have bought over 200 vehicles

from this one specific dealer

and they would not help me

I told them

I'm done buying cars from them

and who I was

and how many I'd bought

and they said

sorry

thanks that's what I can do

I have to believe

that when that happens

they're talking to the wrong person

because

if you were talking to

a service writer

that really doesn't know

they're not gonna think about it

they think I'm trying to trick them

yep

and I am

in this case they're right but

but I know

I know as the

owner of a dealership

or the sales

I would bet if you walked over

to the sales manager

and told them what just happened

in the service department

it's the guy that you bought it from

they would even

if they couldn't do anything

they would make it look like

they were doing something for you

because you do not

you do not let

if you're making

that's just like

when you buy stuff in bulk

well they're still making

the same amount of money

they're just selling you more

of XYZ

right

at 50 percent

they're not gonna lose money

so

yeah

I don't think so

and I'm gonna throw in there too

you gotta be reasonable

about your request

things break

yeah yeah

you know

there's there are times

where people get

I think

unreasonable of what they expect

yeah what's that warranty

should have been better than that

it only lasted three years

but the warranty was one year

but it only made it three

your original only made it two

and then I put a used one in it

it made it three

so it made it longer than the

factory one did

I've seen people choose

the hill they want to die on

to be a very odd one

so it's probably not going to work

with a

2018

no

especially since

I recently bought a much newer car

and I said hey sometimes

the screen doesn't work

and they said

yeah sometimes it doesn't

that'll probably be recalled

pay attention

but you do want to

you do want to ask them

is there any campaigns on this

right

just like the backup cameras

right now

there are very few backup cameras

that are probably not under some

sort of

untouched

under some sort of a campaign

yeah yeah

so you

before you spend $500

replacing a backup camera

yeah let's ask

let's find out

is this covered by the manufacturer

if they extended their grace on this

right

Tom thanks very much for the call

good luck

all right

I think that's gonna do it

for the end of the hood show

you guys anything

well

no

okay I was just gonna think

I could talk about all kinds of

stuff but

no all right

the holidays are coming and

you know we're gonna be

on and off here

through the holidays

with best of shows

and in-person shows

we had a couple more before

Christmas right

no

I mean just

just

the only show we're not

two regular shows

and then we'll have best of shows

yeah

Chris is gone next week

for the regular show

no but we're still live

right we're live

we're live

two more regular shows

he's gone

and they're all regular shows

really

because it's live

it's live content

that we just

didn't use

put together into

a best of show

so when you listen to those best of shows

producer Doug a lot of times

has got

all new content

that you've never heard before

and

if you're listening to it

other than trying to call in live

you may not know

that it's not real

but we should probably

just stop calling them

the best of

because a lot of times

it's not even

I mean it's always the best right

it's not that good

but it's a good

it's a good way

in the industry to say it

though isn't it

well instead of best of

we could just call it

mediocre of

the media

it's a

regular mediocre show

this is a compilation of things

we never used

because we didn't have time

not because it wasn't good

this is our closet

this is a closet show

try this

see if you like this

no all right

well what should we call it

really guys

let's have that debate in public

here

okay best of

here's a collection of some of our

worst calls

a special

a special episode always work

yeah you hear that

facts of life

member Tom Hance was on there

that was a very special episode

but then what if they listen

and say it wasn't that

yeah and you oversell it

it seemed like all the others

and it's not an encore

like Saturday at live

right

it's because you never heard it

before we never done it before

it's

is and it's not a

okay it used to be a best of show

but we would have

producer Doug's over there

going just shut up

when we didn't have

but we didn't have extra

content from the after

show

we would take calls

back in the day

out of other shows

and put together

for YouTube at Christmas

instead of just running nothing

maybe I'll just turn it on

live

and they can do

like me and my wife

driving across country

here's live

here's look at the

world's largest ball of twine

the stickiest

wall of gum

look at this trash can

in the

gas station at the sicko

could you ever seen one that

during

the medium

look no snow

the medium

60 degrees

medium

not best of it's just

standard

a show you might like

yeah it's all right

all right everybody

that I think

we should

but just for Christmas

and New Year's

there will be a show that is not

us

humanly sitting in the studio

live in the studio

yes

all right

no we were sitting in the studio

doing it

you just won't be able to haul

end

yeah all right

with Russ Evans

this is Shannon Nordstrom

thanking you for tuning into

the Nordstrom's Under the

Hood Show

have a great day

and remember

PTLA

the opinions heard on this

program

based on the many years of

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