DO NOT Work a Job You Hate! Promotive Will Help You Be Happy at Work
About this episode
Exploring the evolving landscape of automotive work, Jeff and his guests from Promotive discuss the importance of finding fulfilling jobs for technicians. They emphasize the need for shops to create positive work environments, invest in training, and understand the value of flexibility. With insights on the challenges of hiring and retaining skilled technicians, they highlight the role of Promotive in matching talent with the right opportunities. The episode also touches on the significance of service advisors and the need for effective communication in the industry.
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This episode was recorded at the ASTA Expo in Raleigh, North Carolina. You should go next year!
Jeff Compton, Ethan Whidden and Stacy Black from Promotive have a conversation about how Promotive is now using AI with their virtual recruiter, Paige, to pre-screen candidates around the clock and ensure no great technician is unhappy at work. They also talk about how both shop owners and technicians need a good shop culture, continued training, and flexibility in benefits like PTO and four-day workweeks.
Timestamps:
00:00 Recording at ASTA Expo - Looking Forward to AAPEX
08:02 Shop Culture and Expectations
15:29 "Missing the Shop Dogs"
18:13 Embrace Continuous Technical Training
25:55 Headset Restrictions Spark Workplace Debate
29:52 "Prioritizing Safety Under Pressure"
36:01 Shop Owners' Hiring Frustrations
37:06 Hiring: Reputation and Compatibility Insights
45:46 Decision-Making and Consultation Process
47:27 Balancing Tech and Shop Perspectives
54:44 "Service Advisors Need Empathy Training"
58:27 Effective Brake Maintenance Communication
01:03:38 Aligning for Industry Improvement
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Tesla
"And they run only with Teslas and literally, so they're all the roads or highway."
Tesla is a company that makes electric cars. They are known for having cars that can drive themselves with little help from the driver.
Tesla is an American electric vehicle manufacturer known for its innovative technology and autonomous driving capabilities. They produce models like the Model S, Model 3, Model X, and Model Y.
autonomous driving
"Like there's somebody in the driver's seat, but the car is driving itself down through these roads."
Autonomous driving means that the car can drive itself without needing the driver to control it. It uses special technology to do this.
Autonomous driving refers to the technology that allows a vehicle to drive itself without human intervention. This includes features like lane-keeping, adaptive cruise control, and full self-driving capabilities.
air brake chamber
"with an exploding air brake chamber. Now, she's going to be okay."
An air brake chamber is a part of the braking system in large vehicles that uses air pressure to help stop the vehicle. When the driver presses the brake, air pushes on this chamber, which then activates the brakes.
An air brake chamber is a component in air brake systems that uses compressed air to apply the brakes on heavy vehicles. It converts air pressure into mechanical force to engage the brake pads or shoes, allowing for effective stopping power.
Ford Focus
"...a couple of months ago, my 2014 Ford Focus. Okay, congrats. Yeah, well, no, not in this situation."
The Ford Focus is a small car that is popular for being easy to drive and good on gas. The 2014 version has a nice interior and comes with different engine options.
The Ford Focus is a compact car known for its practicality and fuel efficiency. The 2014 model is part of the third generation, which features a range of engines and a comfortable interior.
transmission issue
"...not in this situation. It had a transmission issue and I've had this for-"
A transmission issue means there is a problem with the part of the car that helps it move. This can cause the car to not shift gears properly or make strange sounds.
A transmission issue refers to problems with the vehicle's transmission system, which is responsible for transferring power from the engine to the wheels. Common symptoms include slipping gears, delayed engagement, or unusual noises.
transmission repair
"...the transmission repair was three. Yes. Right?"
Transmission repair means fixing problems in the part of the car that helps it change gears and move. If this part is broken, the car might not work properly.
Transmission repair refers to the process of fixing issues within a vehicle's transmission system, which is responsible for transferring power from the engine to the wheels. This can include repairs to components like gears, clutches, and hydraulic systems.
brakes
"...we noticed your brakes are getting low. You're going to need to think about brakes in the next three months..."
Brakes are what help your car slow down or stop. They are made up of different parts that work together to create friction, which is what slows the car down when you press the brake pedal.
Brakes are a critical component of a vehicle's safety system, allowing the driver to slow down or stop the car. They consist of various parts, including brake pads, rotors, and calipers, which work together to create friction and reduce speed.
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