Ron Ananian, The Car Doctor, Classic Car Doctor, September 12, 2015 - Hour 1
About this episode
Ron Ananian kicks off with hot-rod weekend highlights and then digs into how to protect yourself in the service-bay. A discussion about “wallet flushing” and commission-driven upsells leads to a big theme: build a relationship with your mechanic and ask for wiring/diagnostic clarity. Calls cover scan-tool reflashing and why software updates usually cost money, New York rules for requesting replaced parts, and a Kia brake/corrosion upsell versus a cheaper corrosion-inhibitor approach. Later, a Ford Explorer ABS/4WD issue turns into a methodical tire/runout diagnostic. The show ends with advice on buying a used luxury SUV and finding a trustworthy shop.
Service Writer Commissions, Trust Issues & Tire Vibration Troubles
Ron Ananian, The Car Doctor, opens the hour with a candid look at how dealer service writer commissions can influence what you’re being sold—and how to tell the difference between necessary maintenance and upsell pressure.
From there, the calls roll in. A listener with a 2008 Audi A3 looks for the right scan tool to keep up with modern diagnostics, while Ron checks in with Sandy from Tire Warehouse in Spring Valley to clarify New York laws about returning replaced parts to customers upon request—an important consumer protection many don’t know they have.
Brake maintenance comes into focus with a caller asking about salt-related wear on a 2011 Kia, and another listener shares their experience attending the Deadman's Curve Car Show—a reminder of the passion that keeps car culture alive.
The hour wraps with real-world problem solving: a 2006 Ford Explorer develops a vibration after new tires, and a Lexus owner struggles with trust issues at the dealership—raising the bigger question: how do you know who to believe when it comes to your car?
Insightful, practical, and always real-world—this is car advice, done right.
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wiring diagrams
"The Car Doctor wiring diagrams are so darn critical to this business, whether you're doing it as a professional or whether you're doing it as a weekend warrior."
A wiring diagram is like a map for the car’s electrical system. It shows what parts connect to each other and which wires go where, so you can fix problems without guessing.
Wiring diagrams are detailed schematics that show how a vehicle’s electrical components are connected—down to wire colors, connectors, and routing. They’re essential for diagnosing electrical issues and for doing correct repairs or custom modifications without creating new faults.
Wild Hot Rod Weekend
"...it was upwards of fifteen hundred cars for the weekend out there at the dead Man's Curve, Wild hot Rod Weekend last weekend Bash number four Mahwan, New Jersey."
They’re talking about a hot-rod car show/event. It’s where car people bring their cars, meet others, and share what they’ve built or fixed.
This segment references a specific hot-rod event, which helps frame the episode’s classic/hot-rod culture context. It’s the kind of gathering where people show builds, talk troubleshooting, and compare modifications.
driving a hot rod to work
"For me, the most which I think was that was the most fun I ever had driving to the radio show because I got to drive the hot rod... Imagine driving your hot rot to work every day. How cool would that be?"
They’re basically saying it’s cool to use a hot rod as a real car, not just something you park for shows. That means it has to be dependable enough to handle everyday driving.
The idea of daily-driving a hot rod highlights the difference between a show-only build and a usable, reliable car. It also implies the car is set up for real-world operation—cooling, electrical reliability, and drivability matter as much as style.
fluid flushes
"He said, for the longest time, with the dealership where he was at, they were always selling fluid flushes. And he said they typically start selling fluid flushes at the fifteen thousand mile mark, and then at thirty, then at forty five, then at sixty, then at seventy five, and so on."
A “fluid flush” is when a shop uses a chemical process to clean out a car’s fluid system. In this episode, the worry is that some dealerships push these services much sooner than needed just to make extra money.
The host discusses “fluid flushes” as a dealership service where chemicals are used to clean out specific vehicle fluid systems. The concern raised is that flushes are being recommended too early (starting around the 15,000-mile mark), even when they may not be necessary, turning routine maintenance into a sales tactic.
service writers on commission
"the thing I didn't like about it with the old dealership group was that everybody, the service writers were all on commission... he said, the problem is he goes every time they sell a flush, they make five bucks."
The episode criticizes the practice of paying service writers on commission, arguing it can incentivize upselling. In this case, the commission structure is tied to selling flushes, which the host says can lead to unnecessary services being recommended.
electric power steering
"...selling power steering flushes on a car with electric power steering, and the people that owned the car didn't realize it..."
Electric power steering helps you steer using a motor and electronics instead of hydraulic fluid. So if a shop tries to sell a “flush” like it’s a fluid system, that’s a red flag.
Electric power steering (EPS) uses an electric motor to assist steering rather than relying on a hydraulic system and its fluid. That’s why the episode treats a “power steering flush” on an EPS car as a mismatch—there may be no relevant hydraulic fluid to flush.
power steering flushes
"once US writer was selling power steering flushes on a car with electric power steering, and the people that owned the car didn't realize it... because that's just theft. Out and out deception."
A power steering flush is supposed to clean the fluid in a traditional power steering system. The host’s example says the dealership tried to sell that service even though the car had electric power steering, meaning it likely wasn’t the right service.
“Power steering flushes” are presented as an example of a potentially improper upsell: the service writer sold a flush for a car with electric power steering. The episode frames this as deception because the procedure didn’t match the car’s actual system.
wallet flushing
"I said, I'll go back two years when California had that article they called it wallet flushing, where there was a rampant problem in California, where they've actually talked about making it legislation limiting how many flushes can be sold..."
“Wallet flushing” is a term for dealerships pushing services that may not be needed, just to charge customers. The episode says California even discussed rules or laws to curb how these flushes are marketed and sold.
“Wallet flushing” refers to the practice of dealerships aggressively selling unnecessary or overly frequent flush-type services to extract money from customers. The host mentions California coverage and the idea of legislation to limit how flushes are sold or what services are required.
relationship with your mechanic
"I said, you know, the bottom line came back to, and I've said this for years, it's you've got to have that relationship with your mechanic. You've got to have that relationship with the writer. You've got to know who and what you're dealing with."
Building a long-term relationship with a mechanic can improve communication, diagnostic accuracy, and trust. When the shop knows your car’s history and your preferences, they’re more likely to recommend the right repairs instead of unnecessary work.
scan tool
"Let's kick open the garage doors right away and welcome Bob Philisburg, New Jersey, two thousand and eight. Audie and some questions about a scan tool, Robert, How can I help you today?"
A scan tool is a gadget that connects to your car to pull up error codes. Those codes tell you what system is acting up, which can save time and money.
A scan tool is an electronic device that plugs into a car’s diagnostic port to read trouble codes and live sensor data. It helps pinpoint what’s wrong so the mechanic can avoid guessing and replace parts more accurately.
Ross-Tech
"...I just purchased h Ross Tech, I borrowed and I put on it, and I wanted to see if I get any updates from Audi and you know the software..."
Ross-Tech makes scan tools and software that can talk to certain Audi/VW computers. It can sometimes tell you an update exists, but installing it may require the right dealer-style tools and access.
Ross-Tech is known for VAG-focused diagnostic software and hardware used to communicate with Volkswagen Group vehicles (including Audi). In this segment, it’s mentioned as a tool that may indicate whether a software “flash” is available, but actually getting the update may require manufacturer-compatible tooling.
reflashing
"What are you looking to you want to do reflashing on the computer?...Well, no, just to see if if Audi has offered any updates that are available..."
Reflashing means updating the car’s computer software by rewriting it. It can fix problems, but you don’t want to do it randomly—you need the right update and the right steps.
Reflashing is the process of updating a vehicle’s electronic control unit (ECU) software by rewriting the firmware. It’s often used to apply manufacturer fixes, improve drivability, or address bugs, but it should be done with the correct procedure and tooling to avoid bricking modules.
All Data
"...you can go to like all data. For example, put in your make model a car and start reading bulletins and look to see are there any updates?"
AllData is a reference database technicians use to find repair info and technical bulletins. In this context, it can help you see whether there are known updates for your specific car.
AllData (often referred to as “All Data”) is a service information database used by technicians to look up vehicle specs, repair procedures, and technical service bulletins. Here, it’s mentioned as a place you can search for software update bulletins based on make/model.
J2534
"...to get it you would have to download the software and use J twenty five thirty four or dealer compatible scan tool through the manufacturer's website..."
J2534 is a standard way for aftermarket tools to communicate with a car for programming and software updates. If an update requires this method, you’ll need the right compatible tool and access.
J2534 refers to a standardized interface used for “pass-through” programming/flash procedures with compatible scan tools. The speaker notes that to obtain certain flashes, you may need a J2534-compliant tool and access through the manufacturer’s website.
software updates for cars are not free
"Software updates for cars are not free. The manufacturers do not provide them as a courtesy..."
The speaker is saying car software updates often cost money. So even if you know an update exists, you may still have to pay to get it installed.
The segment highlights that many manufacturers charge for software updates rather than providing them as a courtesy. This affects ownership costs because updates may require subscriptions, downloads, or dealer/authorized tooling.
manufacturer support vs parts availability
"...do they stop supporting things? ...you will find that parts for the car will make it to the point where you may not be able to keep it... hardware won't be available, but you'll be able to get the software."
The speaker draws a distinction between software support and hardware availability over time. Even if software can still be obtained, the physical hardware (modules/parts) may become unavailable, which can limit what you can repair or replace later.
break repair work
"...he was talking about how he had some break repair work done that he wasn't expecting, and he had asked the dealership to hold on to the parts."
They’re talking about brake repairs—work done to fix the brakes. The caller wanted to see the old parts, and that’s part of why the situation became a controversy.
“Break repair work” here is almost certainly “brake repair work,” meaning service on the braking system. The episode uses it to highlight a common customer-rights issue: whether you can inspect the old parts that were replaced.
asking the dealership to hold replaced parts
"...he had asked the dealership to hold on to the parts. He wanted to see the stuff that he was paying to have replaced, and they didn't..."
The customer asked the dealership to keep the old parts after the repair. That way, the customer can see what was actually replaced, which helps prevent misunderstandings about the work.
The caller requested that the dealership hold onto the replaced parts so the customer could inspect what was removed. This is a practical consumer-protection step that helps verify the work performed and reduces the chance of unnecessary or disputed repairs.
Motor Vehicle division
"...he's talking to the folks up at Albany, New York, at the Motor Vehicle division there."
They’re saying the customer also reached out to the state agency that handles vehicle-related issues. It’s basically the place you complain when you think a dealership didn’t treat you fairly.
The host mentions contacting the Motor Vehicle division in Albany, New York, after the dispute with the dealership. This points to a regulatory/complaint pathway consumers can use when they believe service was handled improperly.
upsell
"...he asked for the parts on the phone when they called him to upsell him the break job that they said he needed."
An upsell is when a shop tries to sell you extra repairs you didn’t ask for. Here, the dealership recommended brake work while the customer was there for something else.
“Upsell” in a dealership context means recommending additional repairs beyond what the customer originally requested—often to increase the sale. The host questions whether the brake recommendation was justified, especially since the customer came in for an emissions issue.
emissions problem
"He originally went in for an emissions problem and while the car was there, because he was surprised that they said he needed breaks..."
An emissions problem means the car was flagged for something related to pollution controls. The important point here is that the dealership later suggested brake work even though the original issue was emissions.
An “emissions problem” refers to a fault related to the vehicle’s pollution-control systems (often detected by onboard diagnostics). In this segment, the caller initially came in for emissions-related concerns, but the dealership also recommended brake work.
brakes
"Sure, you know, he kind of gave an indication, if I remember right, that he had looked at the brakes and there weren't anything wrong with them, or his mechanic had looked at the brakes."
They’re talking about the car’s braking system. Sometimes a shop checks the brakes or replaces brake parts, and the paperwork matters for what happens to the old parts.
The hosts are discussing brake inspection and whether anything is wrong with the braking system. In a shop context, brake-related work often involves parts replacement or inspection records, which ties into the later discussion about returning parts.
recall
"He had taken into the Honda dealer for something because it was something they had to do, either a recall or just some sort of mandatory service dealer only for whatever reason."
A recall is when a manufacturer requires repairs to address a safety or compliance issue. The episode uses recall/mandatory service as an example of work that may be done at a dealer, which then raises the question of what happens to removed parts and the required documentation.
repair order / work order parts-return rules
"So what's the procedure in New York? What are the requirements? ... the law says that if you go and you have a repair shop to work on your car while you're there, if you want to keep the parts, you're actually required to give it to them in writing."
The hosts discuss legal/procedural requirements in New York around what shops must do with removed parts. The core idea is that if you want to keep parts, the shop may be required to document it in writing on the repair order/work order, and there are different handling rules depending on how the sale/work was initiated (e.g., parts sold over the phone).
BMV
"Well, the law, if that's what you're asking me for, BMV has specific laws they have guidelines, and the law is that if you go and you have a repair shop to work on your car while you're there, if you want to keep the parts, you're actually required to give it to them in writing."
BMV is referenced as the authority with specific laws/guidelines governing the parts-return procedure. In context, it’s being used to explain the legal framework for what repair shops must do when customers request removed parts.
return of replaced parts
"You're entitled to the return of all replaced parts except warranty and exchange parts. Some parts of cores, by the way, so you have to return them in order to get the new part at a reasonable set, you know, affordable price... A legitimate shop isn't going to hide anything from you."
If a repair shop puts in new parts, you may be allowed to get the old, replaced parts back. There are a few exceptions, but the main point is that you should ask for them properly so the shop has to follow the process.
The segment discusses a consumer right: when a shop replaces parts, the customer is generally entitled to have the replaced parts returned. Exceptions can apply for warranty/exchange parts and certain “core” parts, but the key idea is that the shop must follow the rules and make parts available under the right conditions.
warranty and exchange parts
"You're entitled to the return of all replaced parts except warranty and exchange parts. Some parts of cores, by the way, so you have to return them in order to get the new part at a reasonable set, you know, affordable price."
Some replacement parts come from warranty or an exchange program. Those parts may not be treated the same as regular “replaced parts,” so you might not get them back.
The speaker distinguishes between normal replaced parts and parts handled through warranty or exchange programs. Warranty/exchange parts often have different return requirements, so the customer may not be entitled to those specific components back.
cores
"You're entitled to the return of all replaced parts except warranty and exchange parts. Some parts of cores, by the way, so you have to return them in order to get the new part at a reasonable set, you know, affordable price."
A “core” is the old part you turn in when you buy a rebuilt/replacement part. If you don’t return the core, the replacement can cost more because the exchange deal can’t be completed.
“Cores” are the old parts that are required to be returned to get a remanufactured or exchanged replacement at a lower price. The shop may keep certain core parts because they’re needed for the exchange program, which is why the customer’s right to receive every replaced part can have exceptions.
ask for parts in writing before any work is done
"Without the core, you're paying more money for it. So under those conditions, you don't have to return those parts, but you must ask for them in writing before any work is done. If you authorize work by phone, the shop must keep any replaced parts and make them available when you pick up the vehicle."
The segment emphasizes that to guarantee return of replaced parts, the customer must request them in writing before the shop starts work. If authorization is given by phone, the shop’s obligations can change—specifically, the shop may keep replaced parts but still make them available when the vehicle is picked up.
administrative law judge penalties
"And here's a guy a shop. He refuses the return parts... they can give you demerits and they can close you up, but to actually punish you under a particular case, there may be penalties, but that would be up to the respective administrative law judge... But in fact there will be punishment."
If a shop won’t follow the rules about returning replaced parts, there can be consequences. The punishment may be decided through an administrative process involving a judge.
The speaker describes a dispute process where a shop’s refusal to return parts could lead to penalties determined by an administrative law judge. The idea is that enforcement may involve administrative consequences rather than only a civil court decision.
salvageable parts / salvage is a scrap
"We keep barrels. We keep metal parts in one barrel, we keep other salvageable parts. When I say salvage is a scrap in other barrels."
The host describes sorting inventory into “salvageable parts” versus scrap, meaning usable components are kept separately from parts that can’t be reused. This affects what a shop can offer customers when they ask for a specific part that “came off of his car.”
brake inspection
"...they've been trying to upsell me to an inspection process on the brakes that they say is a potential problem..."
A brake inspection is when a shop checks how worn or damaged your brakes are. They’re looking for problems before they become unsafe or expensive to fix.
A brake inspection is a diagnostic check of brake pads/rotors, calipers, brake lines, and related hardware for wear or corrosion. In winter climates, shops may emphasize inspections because salt exposure can affect brake components and hardware.
salt solution in winter (ice, sludge and snow) causing undercoating problems
"...because of in the winter time in Iowa, course with all the ice, sludge and snow, they have to put a salt solution out and they say the salt solutions as has the ability to cause problems with the undercoating on the car."
In winter, salt used on roads can get under the car and speed up rust. Because of that, some shops worry about damage to the car’s protective coating and want to check parts more often.
In snowy regions like Iowa, road salt and slush can accelerate corrosion on a car’s underbody and any protective coatings. That can lead shops to recommend more frequent inspections, especially for components exposed to moisture and salt.
voluntary service campaign
"If I did get from Kia something called a voluntary service campaign. I'm not sure if you're familiar with it or not good, but it has to do with with a voluntary taking the car in and getting the undercoating added..."
Sometimes car companies contact owners to fix or check something they’ve noticed. It may not be a recall, but it’s still a chance to get work done before problems get worse.
A voluntary service campaign is an outreach program where a manufacturer asks owners to bring a vehicle in for a specific fix or inspection, often related to a known issue. It’s not always a recall, but it can still involve paid or free work depending on the manufacturer’s terms.
Kia
"If I did get from Kia something called a voluntary service campaign."
Kia is the car brand being discussed. They’re the one that supposedly offered the service campaign to address rust concerns.
Kia is the automaker mentioned as the source of the “voluntary service campaign.” In this segment, the discussion is about rust/corrosion-related dealer work tied to winter salt exposure.
corrosion
"...because they're concerned about the corrosion. Now they talked about maybe the corrosion being on them."
Corrosion is basically rust and metal breakdown over time. Salt on the roads makes it happen faster, especially in winter climates.
Corrosion is the gradual deterioration of metal caused by chemical reactions, commonly accelerated by road salt and moisture. On cars, it often shows up as rust on underbody components and can eventually affect structural parts.
spindler calipers
"I think they use the term spindler calipers. I'm not sure what I don't understand."
This sounds like they’re talking about the brake calipers. Calipers squeeze the brake pads against the rotors to slow the car down, and rust can make them work poorly.
“Spindler calipers” appears to be a mishearing in the transcript, but it’s clearly referring to brake calipers and/or related brake components. Brake calipers are the parts that clamp the brake pads to the rotor, and corrosion or sticking can affect braking performance.
rust coding
"It sounds like a rust coding after the vehicle purchase because of your bad winters in Iowa."
They’re talking about rust—how winter salt can cause corrosion. The dealer is using that as the reason for the inspection or service.
“Rust coding” is likely a mishearing of “rusting” or “rust coating,” referring to corrosion protection or rust-related damage. The key idea is that the dealer is tying the issue to rust from winter driving conditions.
inspection of the four wheels
"...he wants to sell me and charge before it charities inspect each of the four wheels for this for this problem, okay, spend alert caliper whatever."
They’re saying they’ll check all four wheels for the issue they’re worried about. It’s basically a paid check to see if there’s a problem.
A “four-wheel inspection” in this context means checking all wheels/brake areas for a specific problem, such as corrosion-related brake issues. It’s a common upsell structure for dealers: they quote a flat labor price for a targeted diagnostic.
salt put on the roads in winter time
"No this this has to do with the with the salt that's put on the roads in winter time. It's such a corrosive thing. I guess that they are running into problems a running the problems with tail exhaust systems."
In winter, roads get treated with salt to help melt ice. The downside is that the salt can cause metal parts on your car to rust faster, especially underneath.
Road salt is used in winter to melt ice, but it accelerates corrosion on a vehicle’s underbody and exposed metal. That’s why rust-related issues often show up after repeated winters, especially around seams and undercarriage areas.
tail exhaust systems
"It's such a corrosive thing. I guess that they are running into problems a running the problems with tail exhaust systems. Okay, they have they have they have anything in writing that explains this or."
They’re talking about the back part of the exhaust. Salt can rust exhaust parts, which can cause leaks or loud noises over time.
“Tail exhaust systems” likely refers to the rear portion of the exhaust—pipes, muffler, and related components. Corrosion from road salt can attack exhaust metal, leading to leaks, noise, or failed emissions components.
add undercoating to certain areas
"What they're going to do is they're going to actually bring it in. They're going to add undercoding to certain areas. They don't say exactly where can you They're gonna."
Undercoating is a protective coating applied to the underbody to reduce corrosion from road salt and moisture. If a campaign specifies “certain areas,” it usually targets the spots most prone to rust or exhaust-related damage.
Fluid Film
"Go look at a product called fluid film. Fluid Film. They use it on all the they use it on all the plow trucks... It's a spray on corrosion inhibitor that prevents the particular problems that you're describing to me."
Fluid Film is a rust-prevention spray you put on metal parts. It helps stop corrosion from getting started or spreading, and people use it on vehicles that see harsh weather like snowplows.
Fluid Film is a spray-on corrosion inhibitor used to protect metal from rust. In the segment, Ron describes it as something used by commercial snowplow operators and as a relatively simple, low-cost alternative to more involved rust-repair processes.
plow trucks
"They use it on all the they use it on all the plow trucks. I've been using it for the past two years. I know professional commercial snowplowers that use this product."
Plow trucks work in salty, wet winter weather, which makes them rust faster than many other vehicles. That’s why rust-protection products are especially common on them.
Plow trucks are vehicles that operate in winter conditions and are exposed to road salt, slush, and moisture—conditions that accelerate rust. Ron uses them as an example of a real-world application where a corrosion inhibitor like Fluid Film is commonly used.
prevention vs. expensive rust repair
"Fluid films about eleven twelve dollars a can up in the air... Spray it on and we're done... It's not hundreds of dollars and this big, long, involved process."
Ron is basically saying it’s cheaper to prevent rust early than to fix it later. A quick protective spray can help avoid the bigger, more expensive repairs.
The segment contrasts preventive maintenance (spraying a corrosion inhibitor) with reactive, costly repairs. Ron emphasizes that the treatment is relatively inexpensive and quick compared to a “big, long, involved process,” framing it as a step-by-step approach to managing rust issues.
rear ends
"...How big were those tires? And then what rear ends are in that truck?"
“Rear ends” here refers to the rear axle assembly and, more specifically, the differential and its gear ratio. In trucks, the rear-end gear ratio strongly affects acceleration, towing ability, and highway cruising RPM. When building or restoring, people often specify the rear-end ratio so the truck performs as intended.
tires
"...The tires on that truck. How big were those tires?"
They’re asking about the tires—how big they are and what kind they are. Tire size affects how the truck rides and how it performs, especially if it’s built for fun or rough roads. Knowing the tire setup helps you understand the whole build.
Tire size and type are a key part of how a truck looks and how it drives, especially for off-road or “hot rod” style builds. Larger tires can change gearing feel, ride height, and clearance requirements. The speaker is asking for tire size as part of understanding the truck’s setup.
down super swampers
"I don't want to call those down super swampers. And there's nineteen sixty international wrears..."
“Super Swampers” likely refers to Swampers-style off-road tires, which are known for aggressive tread patterns and large sidewalls. The transcript sounds like a mis-hearing (“down super swampers”), but the intent is to identify the tire brand/type. Tire choice like this is common on classic truck builds aimed at off-road capability and visual impact.
three fifty five years
"...and there's nineteen sixty international wrears with three fifty five years in it."
They’re likely talking about the rear gears being “3.55.” Those gears control how hard the truck feels when you accelerate and what RPM it turns at highway speeds. It’s an important spec to know when restoring or replacing parts.
“Three fifty five years” is almost certainly a transcription error for a rear-end gear ratio like “3.55 gears.” Gear ratios are commonly stated as numbers (e.g., 3.55:1) and determine how the engine and transmission work together for acceleration versus cruising. In a truck build, specifying the gear ratio is part of documenting the build.
restoration
"You see and you see parts is you know, the biggest is parts one of the big problems today in restoration."
Restoration means bringing an older vehicle back to good shape. It’s not just fixing what’s broken—you also need the right replacement parts. The hosts point out that rust and parts availability can make restoration harder.
Restoration is the process of returning a vehicle to a desired condition—often stock, show-ready, or mechanically reliable. The discussion highlights that restoration isn’t only about labor; it’s also about having the right parts and documentation. The episode frames parts availability and rust as two major obstacles restorers face.
LMC Truck
"...one of our sponsors, LMC Truck, There are a great bunch of guys there are truck people..."
LMC Truck is a company that sells parts for older trucks. They sponsor the show and offer catalogs and gift certificates. If you’re restoring a vintage truck, places like this can help you find the right replacement parts.
LMC Truck is a specialty parts retailer focused on classic and vintage trucks. In the episode, they’re mentioned as a sponsor and as a source for catalogs and parts support. For restorers, companies like this matter because they stock hard-to-find components and help you match parts to your build.
Ford Explorer
"Let's get over to the phones once again and go back to Ray or go over to Ray Long Island, two thousand and six, Ford Explorer. Ray, you're on with the Car Doctor. Sure, how can I help? ... I had four new tires put on the Explorer ... afterwards ... the ABS light comes on, the four wheel drive engages automatically by itself. The cost slows down to a crawl."
This is a 2006 Ford Explorer that started acting up after new tires were installed. The car’s safety system (ABS) starts activating, and the truck also seems to switch into four-wheel drive on its own, making it feel like it can’t move normally.
The speaker is describing a problem on a 2006 Ford Explorer after installing four new tires. The symptoms include the ABS warning/light coming on and the vehicle’s four-wheel-drive system engaging by itself, along with severe loss of speed control.
ABS light
"...a couple of days afterwards from driving down the road and the ABS light comes on, the four wheel drive engages automatically by itself. The cost slows down to a crawl. I could hardly move it."
The ABS light means the car’s anti-lock braking system isn’t working correctly. ABS is designed to keep the wheels from locking up, and when it detects a problem, it warns you with that light.
ABS (anti-lock braking system) uses wheel-speed sensors to prevent wheel lockup during hard braking. When the ABS light comes on, it usually means the system detected a fault (often a sensor, wiring issue, or wheel-speed signal problem), which can also affect how the vehicle behaves under braking.
four wheel drive engages automatically
"...the ABS light comes on, the four wheel drive engages automatically by itself. The cost slows down to a crawl."
This means the truck is switching into four-wheel drive by itself. That can happen if the car thinks the wheels are slipping or if sensors are confused—especially after tire changes.
Some four-wheel-drive systems can automatically engage based on traction and wheel-speed inputs. If ABS is faulting or wheel-speed signals are inconsistent (for example, after tire changes), the 4WD control logic may interpret the data as a traction event and engage unexpectedly.
right front hub bearing
"Guy tells me right front hub bearing. Okay, that the sensor. And the hot bearing is an integral part and he has to replace the whole bearing in the sensor at once."
The hub bearing is what lets the wheel spin smoothly. When it wears out, the wheel can wobble slightly, which can cause vibration you feel in the car.
A hub bearing supports the wheel and allows it to rotate smoothly. If the right front hub bearing is failing, it can create vibration or noise that changes with speed and can feel like a steering or floor vibration.
dial indicate the rotors for runout
"The only way for sure is to really is to pull the four wheels off, set up a dial indicator on a magnetic base, and dial indicate the rotors for runout."
Runout is when a brake rotor isn’t perfectly straight. If it wobbles, it can make the car shake when you brake or even at speed.
Rotor runout means the brake rotor doesn’t sit perfectly true and can wobble as it spins. Even if the brakes “work,” rotor runout can cause steering-wheel vibration or pedal/vehicle shake, especially at certain speeds.
wheel bearing
"...before, which before the tires, before the wheel bearing, No, before the tires."
A wheel bearing is what lets the wheel spin smoothly. If it’s worn out, the wheel can wobble or vibrate. That vibration can feel like a shake in the car, and it’s one of the things mechanics check when diagnosing vibrations.
A wheel bearing supports the wheel and allows it to rotate smoothly. If a bearing is worn or damaged, it can cause vibration and/or noise, often felt through the floor or steering depending on the vehicle and speed. The speaker contrasts bearing-related vibration with tire-related causes.
tire in a different place position
"...then you may want to move the tires front to back, put the tires in a different place position. I'd mark them before I'd move them..."
This is a simple test: swap the tires around and see if the shaking moves with them. If the vibration follows a specific tire, that tire is probably the problem. If the shaking doesn’t move, the cause is likely not the tire itself.
The speaker recommends moving tires to different positions (like front-to-back) to see whether the vibration “follows” the tire. If the vibration changes location after swapping, it suggests the tire assembly is the root cause. If it stays the same, the issue may be elsewhere (like suspension, alignment, or wheel components).
wheel balancing
"...it would need to be looked at on the on the balancer again. Now it's possible also should you find that you suspect this is a balance issue..."
Wheel balancing is how a shop makes sure your tire-and-wheel spins smoothly. If it’s not balanced, the car can shake at certain speeds. Balancing is usually done with a machine that tells the shop where to add small weights.
Wheel balancing is the process of matching a tire and wheel assembly so it spins without creating a strong vibration at speed. If the balance is off, you can feel it through the steering wheel and/or the floor. Shops typically use a balancing machine to measure where weight needs to be added or adjusted.
tire deflated
"...it might be interesting to see if they took the tire, deflated it, move the tire one hundred and eighty or ninety degrees on the wheel, put it back together and balanced it again."
Deflating the tire and rotating it on the rim is a way to test whether the tire itself is the problem. Tires can have slight irregularities that line up differently depending on how they’re mounted. If the vibration improves after remounting, the tire is likely the culprit.
Deflating a tire and rotating it on the wheel is a diagnostic technique to see whether the vibration is caused by how the tire’s internal structure lines up with the rim. By changing the tire’s orientation, the shop can sometimes reduce runout or out-of-round effects. If the vibration changes after rebalancing, it points toward a tire-related issue.
lateral runout
"What we're doing is we're playing with the concentricity or the lateral runout of the tire to the rim."
Lateral runout means the tire doesn’t track perfectly straight as it spins. Even if the tire looks fine, it can wobble slightly side-to-side. If you rotate the tire on the rim, you can sometimes line up the wobble differently and reduce vibration.
Lateral runout is how much the tire’s edge deviates side-to-side as it rotates on the rim. That deviation can change the effective “center line” of the tire, which can contribute to vibration. The speaker connects this to how rotating the tire on the wheel can sometimes reduce the shake.
concentricity
"What we're doing is we're playing with the concentricity or the lateral runout of the tire to the rim."
Concentricity is whether the tire spins around the same center point as the wheel. If it’s off, the tire can “wobble” as it rotates and make the car vibrate. Changing the tire’s position on the rim can sometimes make it spin more smoothly.
Concentricity describes how closely the tire’s rotating center matches the wheel’s center. If the tire is not concentric on the rim, it can create periodic vibration as it spins. Rotating the tire relative to the rim can sometimes improve concentricity and reduce the vibration.
host clamp
"Then the last thing I would tell you to look at before we go any further is ask your mechanic to put a host clamp on the drive shift..."
This sounds like a tool used to hold or mark something in place while you inspect it. The goal is to make it easier to see what’s happening with the drivetrain.
A “host clamp” in this context appears to be a temporary measuring/marking clamp used during inspection of the drivetrain. The host’s instruction suggests the mechanic should secure or reference a specific point on the drive shift to check for movement, alignment, or changes.
wheelweight
"...put a put a quarter rounds a wheelweight on it. Yeah, the main drive shift."
A wheelweight is a small weight used to stop shaking. Here it’s being used like a test weight to see if balance on a spinning part is the problem.
A wheelweight is typically used to balance a wheel/tire assembly, but here it’s referenced as a quarter-round weight placed on the drive shift for inspection. The host is implying a balance-check method: if adding a weight changes the vibration, it points toward imbalance on the rotating component.
drive shaft
"No, the main drive shift. This is this is from the center of the vehicle... how rust does the drive shift? Did the drive shaft lose a weight?"
The drive shaft is like a spinning “power transfer” bar under the truck. If it gets rusty or its balance is off, it can shake the vehicle and feel worse when you’re driving.
A drive shaft (propeller shaft) is the rotating shaft that transfers torque from the transmission/transfer case to the differential(s). If it’s rusted, unbalanced, or has missing balance weights, it can cause vibration or shudder that may show up under certain driving conditions.
balance weight
"Did the drive shaft lose a weight? And for that matter, if you inspect the drive shift, is there a spot weld somewhere on the drive shaft where there once was a weight?"
Some parts of the drive shaft have small weights to keep it spinning smoothly. If one of those weights breaks off, the truck can start vibrating.
Many drive shafts use balance weights to keep the shaft’s rotation smooth. If a weight falls off or a spot weld is missing where a weight used to be, the shaft can become unbalanced and create vibration that may be mistaken for other drivetrain issues.
ABS event
"Did it, by chance happened to fall off when the truck went into this abs event and you just started noticing it."
ABS is the system that helps prevent the wheels from locking during hard braking. If the problem started right after ABS kicked in, it can point to what changed or got stressed.
An ABS event refers to the moment the Anti-lock Braking System activates and modulates brake pressure to prevent wheel lockup. The host suggests the vibration/issue might have started after such an event, which can help narrow down what components were affected or disturbed.
transfer case
"So I always thought that maybe it was the transfer case or the talk converter into transmission doing this well that you."
On many 4WD trucks, the transfer case is the box that sends power to the front and rear wheels. If something feels off, it’s one of the places mechanics check.
A transfer case splits power between the front and rear axles on four-wheel-drive vehicles. If a vibration or shudder appears after a specific event (like a tire change or ABS-related incident), the transfer case is one of the drivetrain components that can be suspected.
diagnostic approach
"but if if you take what I told you and and go it and steps. At least you've got a diagnostic approach on how to uh on how to you know, approach this before we start randomly pulling at things again."
A diagnostic approach is basically “figure it out in order” instead of randomly changing things. It helps avoid wasting money on the wrong fix.
A diagnostic approach means using a step-by-step method to narrow down causes instead of guessing. The host argues that following a logical sequence can reduce unnecessary parts replacement and cost, even if it doesn’t always save time.
tire related
"It could be tire related. You noticed it after the tires, but there's a lot of things would have, could have, should have..."
Sometimes the shaking isn’t from the drivetrain at all—it can be the tires. Tires can be out of balance or worn unevenly, and that can make the whole truck vibrate.
Tire-related problems (like imbalance, uneven wear, or a change in tire condition) can cause vibration that feels like drivetrain trouble. The host emphasizes a logical diagnostic sequence to rule out tire causes before randomly pulling parts.
Lexus Nx
"Well, first, my sister been looking for a newer call. [2010.1s] She was looking at the new Lexus NX and going and looking at it the price point and how they want Budge,"
The Lexus NX is a small luxury SUV. The caller is asking if it’s a good choice to buy and keep up with, especially since it’s a newer, more tech-heavy vehicle.
The Lexus NX is a compact luxury SUV from Lexus. In this segment, they’re discussing whether a newer Lexus NX (or a similar used luxury SUV) is practical to own and maintain.
electronics-heavy modern vehicle maintenance
"Okay, so yeah, you're you're working with your hands. I [2044.6s] get it. You can. You'll probably be able to maintain [2048.4s] it up to a point. The problem is going to be, [2053.2s] you know, when you need something electronic done and without a scan tool, you're you're up the creek."
The host’s main point is that modern cars are increasingly controlled by electronics, which can limit what an owner can do at home. Without diagnostic tools, even basic jobs can become harder when systems require electronic commands or fault-code clearing.
oil changes
"So [2059.0s] you know, could you do the oil changes and the tire rotations and some of the basic brakes. Yeah, where [2065.4s] you can't do breaks for example, I'll tell you the story real quick."
An oil change is when you replace the engine oil so the engine stays clean and protected. It’s usually one of the easier maintenance jobs compared to more complex electronic repairs.
Oil changes are routine maintenance that keep the engine lubricated and help manage wear and contamination. The host is using them as an example of maintenance the caller can likely handle, compared with more electronics-dependent repairs.
tire rotations
"So [2059.0s] you know, could you do the oil changes and the tire rotations and some of the basic brakes. Yeah, where [2065.4s] you can't do breaks for example, I'll tell you the story real quick."
Tire rotation is the practice of moving tires from one position to another to promote even tread wear. The host includes it as a type of maintenance that’s generally doable without specialized diagnostic tools.
electric brake calipers
"[2078.0s] And I said, yeah, they're electric brake calipers. The cars got an electric parking brake, and [2081.4s] a lot of people don't realize until they get into it that you need a scan tool just to work on the brakes."
Instead of the brakes being controlled only by fluid and cables, some cars use electric motors to move the brake parts. To work on them, you may need special tools to tell the brake system to release.
Electric brake calipers use an electric actuator to apply/release braking rather than relying solely on traditional hydraulic/mechanical release. When the parking brake or caliper control is electric, servicing can require diagnostic commands via a scan tool to release or service the system safely.
electric parking brake
"And I said, yeah, they're electric brake calipers. The cars got an electric parking brake, and [2081.4s] a lot of people don't realize until they get into it that you need a scan tool just to work on the brakes."
The parking brake is usually a lever or cable, but on some cars it’s controlled by an electric motor. When you’re working on the brakes, the car may need a scan tool to put the system in the right state.
An electric parking brake uses an electric motor to apply the parking brake, rather than a traditional hand lever/cable system. Because it’s controlled by the car’s electronics, brake service may require diagnostic equipment to put the system into the correct service mode.
Ford Escape
"How do you think she'd feel about a Ford escape as she looked at them. She has and I've heard you recommended that."
A Ford Escape is a common compact SUV. The point here is that if you can find a mechanic or shop that’s good with a car like this, you’ll usually have a better experience with repairs.
The Ford Escape is a compact SUV that many people use as a practical daily driver. In a conversation about finding a trustworthy repair shop, the Escape is mentioned as an example of a vehicle you’d want to be able to service safely and reliably.
find a repair place that she can trust
"So I think instead of focusing on something else... what you want to do is, you know, find a repair place that she can trust."
Instead of guessing which shop is good, the host suggests finding a repair place you can trust. That way, repairs are done the right way and you’re less likely to get overcharged or messed around.
This is a strategy for vetting a repair shop before you need major work. The idea is to prioritize shops with a track record of safe, professional, reliable service rather than just chasing the lowest price.
best kept secret... go talk to a parts house
"Where I would start that search is the best kept secret... go talk to a parts house. Auto parts houses know who returns parts..."
The host’s tip is to use the parts store like a shortcut for finding good mechanics. Since they deal with shops all the time, they may know who does things right the first time.
The “best kept secret” here is using auto parts houses as an information source. Because they interact with repair shops daily, they can often identify patterns like which shops return parts frequently versus which ones order and install correctly.
autoparts store
"Where I would start that search is the best kept secret... go talk to a parts house. Auto parts houses know who returns parts..."
Parts stores hear a lot from mechanics and customers. Asking them who’s good can help you find a trustworthy shop without having to learn the hard way.
Auto parts stores often have relationships with local repair shops and can provide informal guidance on which mechanics are reliable. The host’s recommendation is to ask the parts counter staff who they trust for the kind of work you’re considering.
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