The Accelerator by Hagerty
Hagerty
Updated 5 days agoA podcast by Hagerty Insurance for insurance agents. The Accelerator podcast series is designed to empower Hagerty-partnered agents with actionable advice, knowledge, strategies, and tools to grow their business through the collector car insurance market.
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Episodes (12)
Building Boutique Success: Community, Cars, and Culture in Insurance with Dana Acabbo and Carrie Keller
What happens when two experienced insurance professionals decide to do things differently? In this episode of The Accelerator, Dana Acabbo and Carrie Keller talk about their journey from big-firm life to launching their boutique agency Make The Switch. Discover why authenticity trumps quotas, how to network effectively from Pebble Beach to rural Nebraska, and why sometimes, the best clients drive Hondas, not Ferraris. If you’re ready to make “the switch” to a more meaningful, memorable business in insurance, you don’t want to miss this episode. Here’s what we’ll cover in this episode: (01:03) Meet Dana and Carrie: Starting a boutique agency (05:04) Carrie’s shift from carrier to broker (07:53) Dana’s leap from big firms to entrepreneurship (12:40) Turning your personal brand into a business edge (14:45) From car shows to building client trust (17:02) Networking tips for agents new to car culture (19:19) Why car passion goes beyond Ferraris (24:37) Industry trends: underwriting, CAT risks, and new wealth (29:15) Growing through referrals (31:41) Team rituals, mascots, and leadership lessons (32:35) Women in insurance: leading with authenticity (34:00) What’s changing in the collector car market (37:58) Succeeding in car insurance, without being a car nut (40:34) Building for the long haul: branding and naming tips (42:51) Balancing business and family life (49:42) Porsche trends and coverage tips for agents Links mentioned in this episode: Dana Acabbo on LinkedIn Carrie Keller on LinkedIn Make The Switch Insurance
Wildfires, Floods, Hurricanes: When Disaster Strikes Classic Cars
Welcome to a special bonus episode of The Accelerator, where we unpack real-world catastrophe claims – from wildfires, floods, to hurricanes – and what happens when the unexpected hits. You'll hear frontline stories from Hagerty claims experts, revealing how rapid response, personal connection, and a customer-first mindset make all the difference. From California evacuations to Florida recovery efforts, this episode is packed with insights, tips, and inspiration. Here’s what we’ll cover in this episode: (01:39) The rewarding aspect of dealing with catastrophes (05:21) Proud of Hagerty's authentic service (09:01) Swift insurance claim payments (11:28) An unexpected visit in St. Petersberg (15:33) Vehicle relocation expense reimbursement Links mentioned in this episode: The Accelerator: Episode 2 Lee Meeler on LinkedIn Jeff Mullenix on LinkedIn David Herbert on LinkedIn
From Million-Dollar Wrecks to Lifetime Clients: Lessons from the Claims Team
What if the make-or-break moment in your client relationship wasn’t when you wrote the policy, but when disaster struck? Lee Meeler, Jeff Mullenix and David Herbert from Hagerty’s claims team reveal what really happens when a high-value collector car is damaged, and how a smooth, transparent process creates loyal customers. From missing classics found via Google Street View to multi-million dollar supercars reborn at the factory, you’ll hear the stories that show why collector car claims are nothing like standard auto insurance. Whether you’re a seasoned broker or new to the niche, you’ll discover how specialized knowledge and a human touch can turn claims from business risks into powerful referrals. Here’s what we’ll cover in this episode: (02:43) Collector car market update and why agents should care (10:23) Meet the Hagerty claims leadership team (13:29) Why classic car claims are so complex (and fascinating) (16:41) Claims stories: Lost classics, high-stakes repairs, McLaren millionaires (23:32) Building the dream material damage team (25:39) How Hagerty handles claims for modified, rare, and exotic vehicles (26:47) What really separates classic car claims from standard auto claims (31:45) Secret sauce: How Hagerty sources rare parts and supports repairs (34:40) Stated vs. Agreed vs. Guaranteed Value – what every agent must know (36:49) Net Promoter Score – proof that claims can build lasting business (39:48) Handling total losses, salvage, and the “Cherished Salvage” difference (44:14) Catastrophe claims – Hagerty’s “Three Ps” approach (49:23) Rapid-fire: Top advice for agents during the claims process (55:11) Power tip: Why dash cams matter for your clients (56:34) Podcast wrap-up & collector car spotlight: All about Pontiacs Links mentioned in this episode: Pontiac Solstice Lee Meeler on LinkedIn Jeff Mullenix on LinkedIn David Herbert on LinkedIn
Why Confidence is Your Best Asset in Business and Sales with Lydia Fenet
Imagine standing on stage at a high-stakes auction, gavel in hand, heart pounding with excitement. For Lydia Fenet, this isn’t just a moment, it’s a career she’s built with persistence and self-belief. In this first episode of The Accelerator, Lydia – an accomplished auctioneer and confidence coach – shares her journey from college intern at Christie’s to launching her own agency. Whether you're an insurance agent, broker, or just looking to sharpen your sales and networking skills, Lydia’s insights on confidence, persuasion, and learning from failure are invaluable. Plus, we explore how a passion for car collecting meets the precision of the auction world. Here’s what we’ll cover in this episode: (00:39) Introduction (09:03) Lydia's journey into auctioneering (19:16) Starting the Lydia Fenet Agency (24:08) Tips on claiming confidence (35:24) Approaching high net worth individuals (45:05) Preparing for large auctions (49:08) Key takeaways (50:47) ‘Cars You Should Know’ (53:58) Outro Links mentioned in this episode: Connect with Lydia Fenet on LinkedIn Lydia Fenet Agency Claim Your Confidence – Book The Most Powerful Woman in the Room Is You – Book Hagerty Cars You Should Know