The Jaded Mechanic Podcast

Flat Rate is Killing Teamwork in Auto Repair! (Mike Pereira)

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff and fellow Canadian shop owner Mike Pereira discuss industry challenges, such as the flat-rate pay system at dealerships, emphasizing how it discourages teamwork and impacts job satisfaction. Both Jeff and Mike highlight the importance of ongoing technical and business training in today’s rapidly changing industry and discuss the need for better collaboration and transparency among local shop owners.00:00 Some Sports Take WAYYYY Too Long10:25 Unfair Work Distribution Observed11:50 Turn Up the Radio Solution16:02 Flat Rate Challenges in Learning22:29 Shared Experiences in the Industry30:46 "Highly Recommend Brian's Class"34:48 Valuing Time Over Money38:23 Supportive Owners Embrace Change45:26 Selective Customer Intake Strategy49:10 Evaluating Vehicle Part Quality57:10 Car Enthusiast's Euro Car Insights01:01:08 Unfair Work Conditions at Dealership01:05:20 Proactive Work Culture Insights01:08:18 Training Adjustments at Work01:18:02 Digital Tread & Rotor Measurement01:20:28 Vehicle Inspection Photo Transparency01:25:41 Trust Car Claims Carefully01:30:41 Focus on Business Skills, Not Tech Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E112 Jun 17, 2025 95 min 4 annotations

Life As A Mechanic | Paul Danner, Check Engine Chuck, and Keith Perkins

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREToday, Jeff sits down at Tools 2025 with Paul Danner (ScannerDanner), Keith Perkins, and Check Engine Chuck. Paul shares updates on the SD Charities initiative and highlights the importance of giving back to the community, including a tool auction supporting an auto tech school in Senegal. Keith and Chuck discuss the challenges and rewards of growing their businesses, from shop expansion to personal journeys in technical skill development. The group engages in an honest conversation about industry image, the need for higher labor rates, and the vital role of technician recognition and continued networking.00:00 "Tools 2025: Meeting Success"05:24 Supporting Solar for African Schools12:01 "Striving for Effective Communication"20:58 Promotional Shorts and Circuit Troubleshooting24:27 Accountability in Vehicle Repairs27:36 Online Creators' Ethical Responsibility33:19 "Revamping Labor Rates in Trades"40:18 "Profitability of Brake Suspension Work"47:15 Seeking Appreciation and Change50:32 "Rethinking Industry Value Perception"57:21 Paul's Dubious Car Flipping Tactics58:35 U-Haul's Business Model Explained01:08:00 Mutual Respect and Encouragement01:14:01 "Collaborate Beyond Platforms" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E111 Jun 10, 2025 77 min 2 annotations

Donald Tyrone on Industry Burnout Work Culture

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff talks with Donald Tyrone to discuss burnout in the auto repair industry. Donald shares his experiences working for a large rental fleet in Savannah, Georgia, contrasting it with his past life at Toyota dealerships and the struggles he’s faced finding fulfillment in his work. Together, they examine issues like toxic workplace culture, the pitfalls of flat-rate pay systems, and the importance of genuine recognition and mental health among technicians.00:00 Inefficiency and Transparency in Work06:46 Finding Reliable Service Managers13:04 "Dealerships: Profit Over People?"16:00 Automated System Challenges at Work23:27 Service Department Concerns30:35 "Job as Retreat from Home"36:15 Work Smarter, Not Harder38:07 Aftermarket Parts: Worth the Hassle?46:01 Brake Wear and Rotor Issues51:01 Struggling to Find Balance53:38 Teaching Barriers in Automotive Education01:02:21 Confidence, Questions, and Feedback Dynamics01:06:13 Overworked Saturdays, Unappreciated Efforts01:13:15 Seeking Understanding and Purpose01:14:10 Reach Out with Good News Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E110 Jun 03, 2025 76 min

Fluffy Mexicanik Talks Flat Rate Pay and His Popularity on Social Media

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff and Fluffy Mexicanik talk through their ups and downs in their automotive repair careers. They both get pretty raw about dealership life, touching on topics like flat-rate pay, the challenges of warranty work, and the growing influence of social media for technician networking and learning. Follow Fluffy on TikTokSubscribe to Fully on YouTube00:00 Unfriendly Service Manual Navigation06:19 Faulty Deliveries: CVT Issues Occurring12:11 Vehicle Repair: Diagnosing to Maximize Time16:57 Power Probe Tools Misdiagnosis Issue23:02 Seam Sealing for Leak Prevention29:13 "Engine Troubles Due to Timing"34:17 "Service Integrity vs. Profit"37:24 Recycled Auto Parts Controversy47:24 Jaded Perspective on Car Guarantees49:09 Guaranteed Pay Requires Presence54:29 "Frustration Over Unpaid Labor Time"59:03 Uncertain Pay and Motivation01:09:16 Dead Battery Dilemma01:12:37 Unpaid Diagnostic Time Issue01:18:32 "Wind Noise Repair Challenges"01:24:44 Dealership Challenges with Older Cars01:31:07 Augmented Reality Auto-Repair01:35:12 Honda-Focused Business Success01:38:04 Networking for Business Success01:42:23 "Social Media's Impact on Mechanics"01:52:01 "Redraw Industry Boundaries"01:56:10 Discovering Deeper Connections Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E109 May 27, 2025 121 min 6 annotations

Liz Tait Gets Real About Dealership Drama

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff Compton sits down with Liz Tate, partner at Level 5 Drive, an ADAS calibration company in southern Ontario. Liz discusses her unconventional path into the automotive industry and the challenges she encountered working as a woman in a traditionally male-dominated field. She shares candid experiences from her time in both dealership and aftermarket environments, highlighting issues such as poor management, internal politics, and the difficulties around proper vehicle safety and used car inspections. 00:00 "Jaded Mechanic: Celebrating 100 Episodes"08:47 High School Educational Tracks Divide12:41 "Balancing Podcast Dreams and Career"19:00 Mentorship vs. Efficiency Conflict26:01 Customer Complaints Post-Oil Change30:52 Parts Pricing and Accountability Issues32:22 Dealership Service Frustrations41:31 Catalytic Converter Solutions in Canada47:28 Dealership Culture and Resistance to Change52:22 "Challenges in Car Shop Margins"54:30 "Beware Unlicensed Car Technicians"01:03:00 "Flawed Program Lacks Accountability"01:06:08 Industry Evolution and Innovation Insights01:10:26 ADAS Calibration Challenges in Aftermarket01:18:47 Decaying Truck Neglect01:24:58 Communication Breakdown in Auto Repairs01:26:39 Insurance Struggles in Auto Repairs01:32:52 3D Puzzle vs. Road Map Understanding Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E108 May 20, 2025 97 min 6 annotations

Why Shop Culture Should Matter More Than Money for Technicians | Lisa and Joelle from Promotive

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff is joined by Lisa Coyle and Joelle Pollak from Promotive! Lisa emphasizes the importance of choosing a workplace based on people and culture, not just pay, while Joel shares insights on the multi-step vetting and placement process Promotive uses to ensure strong fits between shops and technicians. Jeff also reflects on his career journey, highlighting how finding the right shop culture made all the difference in his job satisfaction and performance.We're so thankful for the support of Promotive as a sponsor of the podcast! Show your support for this show by thanking them for their sponsorship. And use them if you're looking for a job!00:00 Work's Impact on Personal Life06:09 Discover Interests Beyond Resume11:20 "Impact of Declining Practical Skills"19:47 "Challenges in Attracting Talent"25:58 "Unicorns: The Elite Problem Solvers"27:31 Value Beyond the Job37:11 Rejecting the Flat Rate Work Model39:03 Unicorn Diagnostic Tech Traits47:07 "Work Boot Replacement Benefits"49:54 Beer Exchange Rumor at Shops56:31 "Challenges of Working Interviews"01:00:53 "Honeymoon Phase in Dealerships"01:07:17 "Quirky Industry Changes"01:09:09 Consider Job Fit Before Switching01:17:30 "Tire Tech Job Dilemma"01:19:42 Mechanic's Seasonal Job Struggle Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E107 May 13, 2025 84 min 1 annotation

Tom Schearer - TOOLS, Training, and Team Development

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff is joined by Tom Schearer of Schearer Sales and Service. Tom talks about the complexities of used car sales, emphasizing the importance of honest communication with customers and building long-term relationships over short-term profits. The conversation also touches on investing in specialized tools and training to stay competitive, and the value of strong shop culture and effective team collaboration.Want to go to TOOLS? Register HERE00:00 Challenges in Used Car Dealership08:34 "Dealers Prefer Used OEM Brands"12:13 Limited Used Car Warranty Realities19:53 "Tackling Car Repairs Holistically"22:58 "Leadership Transition and Delegation"26:16 Inconsistent Terminology Causes Confusion35:17 Post-Warranty Car Maintenance Shift38:33 Dealerships: Balancing Sales and Relations45:36 Employee Transition Concerns47:25 Chrysler Dealers' Hiring Agreement56:23 Recognition Over Pay: Valuing Appreciation01:01:36 Overcoming Fear: Embrace Collaboration01:06:14 "Collaborative Collision Repair Insights"01:12:32 "Importance of Knowledge Sharing"01:14:50 Retirement and Mentorship Goals01:18:49 Apology and Anticipation Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E106 May 06, 2025 82 min 5 annotations

Lucas Underwood Gets Real About Leadership, Life, and Money

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff Compton and Lucas Underwood get real about the realities of shop ownership and the repair industry. Lucas harps on why you need to build better systems and processes, mainly to avoid burnout. They both get heated about the technician pay structure, industry culture, and the crucial need for personal fulfillment and meaning beyond monetary success.00:00 Intense Storms, Tornado Near Miss06:15 "True Champions Plan for Success"10:49 Complex Challenges in Industry Dynamics20:06 Self-Reflection and Employee Turnover25:07 Owner's Struggles with Management30:23 "Chaotic Kitchen Reflections"31:12 Automotive Industry Training Challenges41:23 Welfare System Critique: Misallocation Concerns45:03 Track and Tax Unbilled Services47:12 Business Finance Transparency Needed56:07 Rethinking Success Beyond Money59:04 Career Pathing Concerns Discussed01:03:14 Fishing: A Passionate Escape01:12:29 Navigating Professional Boundaries01:14:36 "Embracing Emotional Connections"01:20:59 Helping Each Other: A Pipe Dream?01:27:13 Eco Diesel Truck Dilemma01:32:17 Online Complaints Over Car Repairs01:38:54 Unnecessary Changes Disrupt Growing Shop01:40:52 Emotion-Free Decision Making01:46:20 "Challenging Stagnant Business Practices"01:52:54 Building Character Through Purposeful Work Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E105 Apr 29, 2025 120 min 5 annotations

Why Training and Networking Matter in Auto Repair | Bret Fadely

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff Compton is joined by Brett T. Fadley to discuss the upcoming TOOLS training event in Lancaster, Pennsylvania. Brett shares how TOOLS got started and how far it's come, but then gets into the challenges the auto repair industry has today. To get where the industry needs to be, events like TOOLS are critical. Sign up for TOOLS here!00:00 Understanding Financial Struggles of Shop Owners05:46 In-Person Networking's Hidden Value12:37 Business Challenges and Implementing Processes19:56 Improving Shop Efficiency Discussions23:38 Rust Advisory for Ontario Car Sales29:48 Mechanics' Career Transition Paths34:50 Car Repair Recommendations Debate39:44 Changing Industry Perceptions Needed47:55 Exit Scheduling Success in Auto Services51:37 "Networking: Reducing the 'Suck' Factor"54:46 Grateful for Career Purpose59:28 Engine Installation Decisions in Shops01:08:17 Limited Podcast Space Allocation01:12:26 Summer Event Invitation Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E104 Apr 22, 2025 75 min 3 annotations

Ben Dellaria From 3T's Automotive on YouTube | What's It Like Being a Mobile Mechanic?

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff chats with Ben Dellaria from the Three T's Automotive YouTube Channel. Ben reflects on his journey from working at dealerships and independent shops to becoming a successful mobile mechanic, emphasizing the importance of professional conduct and strategic decision-making in business. Jeff and Ben discuss the significance of transparency, particularly when addressing mistakes, highlighting how it builds trust with clients.00:00 Podcast Recognition Milestone06:17 Outdated Carburetor Lessons in 200115:36 Stagnant Career in Auto Shops21:17 DIY Mobile Auto Repair Journey24:47 Critique of Mobile Auto Repair Jobs29:16 Optimizing Mobile Business Efficiency35:19 Transmission Repair Dispute Explained39:07 TikTok's Impact on Job Viability45:38 Incentive-Pay Myth in the Auto Industry51:47 "Focused on Vehicle Condition"59:25 Nissan Clutch and Compressor Failures01:02:11 Chevy Communication Issues Explained01:09:08 Repair Value Beyond Hourly Rate01:14:12 Florida Estimate Quoting Regulation01:17:49 Drawing the Line01:23:21 Corporate Dealer vs. Independent Dynamics01:31:22 "Resentment Towards Unqualified Technicians"01:36:27 Ignoring Advice: Miscommunication Issues01:40:14 Avoid High-Liability Jobs01:45:42 ASTA Networking: Transformative Experience Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E103 Apr 15, 2025 108 min 4 annotations

Joshua Taylor Says The Repair Industry Has a Leadership and Accountability Problem

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff is joined by Joshua Taylor. Joshua says accountability is important for both technicians and management to have a successful business. He and Jeff also discuss the disconnect between pay and job satisfaction, uncovering that care, empathy, and validation are often more significant than financial compensation. They also uncover the alarming mental health statistics within the automotive industry.00:00 NADA Conference Insights07:50 "Lack of Technician-Focused Tech Solutions"12:24 "Technician Shortage and Dealership Challenges"20:48 Comeback Strategy in Auto Shops23:14 Work Order Communication Challenges27:16 Raising Accountability Standards36:13 Unicorn Productivity: Unrealistic Shop Standards38:21 "Maximizing Team Potential Gradually"44:31 "Ownership in Decision-Making"52:49 Technicians' Pay Vs. Job Satisfaction54:52 Parts Counter Frustration01:01:30 Persistent Communication on Equipment Damage01:06:39 High Demand for Skilled Workers01:11:17 Seeking Validation: A Men's Issue01:20:41 "Beyond Pay: Valuing Technicians" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E102 Apr 08, 2025 87 min 2 annotations

Keith Perkins Gets Mad Daily At How Shops Are Ran

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREToday, Jeff is joined by Keith Perkins from L1 Training and Diagnostics. Keith gets fired up about investing in your own skills and tools to succeed in the automotive repair industry. They both comment on issues with flat rate systems and how they can negatively impact the teamwork culture within a shop. Additionally, Keith shares his journey of starting L1 as a mobile diagnostic and programming service, emphasizing the need for proper diagnostic processes and the challenges faced with aftermarket parts.00:00 "Finally Got Keith on the Podcast!"06:21 "High Crime and Prison Density"13:00 Christian Brothers Franchise Challenges18:15 Invest in Self-Toolkit Development21:46 "Flat Rate Industry Frustrations"27:09 Quick and Dirty Car Repairs35:46 Engine Troubleshooting Steps39:16 "Basic Diagnostics: Data Scans First"46:26 Admiring Unique Perspectives49:46 "Intense Training Experience Reflected"54:04 Faulty PCM Causes Car Malfunction01:02:10 Hiring Tension Among Technicians01:07:31 Hourly vs. Flat Rate Talent Debate01:10:02 Winning Arguments with Confidence01:13:43 "Frustration with Unanswered Questions"01:21:44 Employee Benefits and Compensation Issues01:23:41 Industry Challenges and Perseverance01:32:15 "Impact of Time on Flat Rate Work"01:35:45 Car Part Procurement Challenges01:39:47 Holistic Approach in Auto Repair Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E101 Apr 01, 2025 109 min 4 annotations

Challenges vs Rewards in Mobile Diagnostics | Sean Tipping

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff Compton is joined by fellow podcaster Sean Tipping. Sean talks about his journey in the automotive industry and how he got to where he is today. He highlights the challenges and rewards of working on complex automotive diagnostics, such as parasitic draws and network-related issues. Sean also addresses the balancing act of time management and discusses his decision to take a break from podcasting.00:00 Simplifying Concepts for Teaching05:54 Industry Engagement and Mobile Shift15:37 "Call Sean for Network Issues"16:57 Parasitic Draw Challenges in Auto Repair25:43 Therapeutic Reflections in Business Interviews28:32 Taking a Break from Routine35:57 Revealing Industry Secrets to Laymen40:16 Finding Career Fulfillment45:51 "Mobile Diagnostics Challenges"47:56 Car Repair Value Debate55:08 Diagnostic Challenges in Car Repairs59:09 Tiered Diagnostic Pricing System01:04:41 Faulty Scan Tool Misleads Diagnosis01:11:02 "Podcast Promotion and Gratitude" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E100 Mar 25, 2025 73 min 6 annotations

Remember Monster Garage? Tom of Big Dog Custom Diesel Says That Show Changed His Life

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode of The Jaded Mechanic, Jeff Compton chats with Tom from Big Dog Custom Diesel. Tom remembers his appearance on Monster Garage and how that kickstarted his career transition from working at a Ford dealership to starting his shop. He and Jeff also cover the struggles of running a business, especially on finding quality staff and managing business finances.09:13 "Reconnecting Over Hot Dog Cart"12:09 Trailer Upgrades and Requirements19:49 "Overcoming Financial Struggles"24:16 Experience vs. Theory: Importance28:29 "Prioritizing Expensive Repairs"33:57 North Carolina Store Transformation41:36 Challenging, Self-Inflicted Positivity45:47 Efficient Work Strategy Debate47:44 Old School Toolbox Enthusiast57:10 Weird Industry Perception of Discounts01:00:02 Vehicle Brake and Rotor Issues01:05:34 Striving for Excellence01:09:25 "Tekmetric's Impressive Features" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E99 Mar 18, 2025 74 min 6 annotations

Zach Cypert | Why Does Everyone Get So Upset Online?

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode of The Jaded Mechanic podcast, Jeff Compton is joined by Zach Cypert from L1 Diagnostics. Today, he and Jeff talk about the outrageous things people say in popular Facebook groups, and share stories about misdiagnosed or improperly repaired jobs. 00:00 Journey to Automotive Shop Career08:03 Pro Tech Program Experience13:53 Shop Communication and Inspection Practices16:47 Diagnostic Charges Misunderstood24:06 Efficient Roadside Auto Service Solutions32:12 Workplace Frustration and Unpaid Labor37:39 Complaints and Profitability Concerns38:28 Documenting Job Duties and Expectations48:20 Avoiding Online Drama52:09 Cost Assessment in Business Decision-Making57:30 Comprehensive Vehicle Inspection Process01:02:36 Dealership Encounter: PCM Update Challenge01:07:39 Auto Repair and Diagnostics Offer01:10:20 Truck Fuel Efficiency Insight01:17:41 Cautious Communication and Humility Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E98 Mar 11, 2025 83 min 9 annotations

Drac From TikTok (Eric Pierce) | Stories and Struggles

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff welcomes Eric Pierce AKA Drac from TikTok. Eric shares his journey through the dealership, highlighting his challenges with management and the lack of adequate compensation, despite the high door rate. He also talks about the physical toll of the job after his motorcycle accident, which led to pursuing a different role with Lime Scooters. 00:00 TikTok Algorithm and Life Updates11:10 Tech Apprenticeship Shift31:46 Refusing Service: A Mechanic's Stand35:01 Commission for Service Advisors, Not Techs52:09 Unmotivated Employee Struggles to Learn56:39 Teeth Misalignment and Workshop Support01:05:12 Neglected Car Battery Causes Issues01:23:09 Easier Work Than Auto Mechanic01:27:11 Career Reflections: The Grind Culture01:44:01 Misunderstandings, Not Ripoffs, in Auto Repairs01:53:07 Government Mandates on Vehicle Efficiency01:58:31 "Online Dogpiling Concerns"02:06:18 Technicians, Not Malicious, Often Exploited Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E97 Mar 04, 2025 130 min 13 annotations

Is the Future Scary Or Exciting? | Mickey Leech with Schumacher Electric

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREMickey Leech is the CEO of Schumacher Electric. Today, he and Jeff talk about the EV battery charging market, other industry technological advancements, and how to grow within today's industry. They also discuss how to support and equip young technicians with tools, training, and care, to help the industry over the next few decades.05:50 Tech Evolution: Overcoming Information Barriers13:23 Innovative Wireless Charging Solution18:26 Shift in Appreciation for Loud Cars25:39 Vintage Schumacher Battery Charger Nostalgia30:51 Tech Life: Untold Stories32:45 Embrace New Technology in Business37:04 "Dealership vs. Independent Shop Dynamics"46:11 Flexible Work Schedules for Technicians47:46 Collaborative Workplace Success Strategies57:05 Seniority Doesn't Equal Leadership01:01:53 Seniority vs. Skill in Trades01:04:11 Investing in Employee Tool Development01:09:29 Excited to Connect at Future SEMA Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E96 Feb 25, 2025 72 min 5 annotations

If You Feel Handcuffed To Your Job, Murray Voth Is Here To Help

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Murray Voth from RPM Training chats with Jeff. Murray starts with what he called "emotional discounting" at repair shops, and how the industry needs to shift from this. He also discusses shop owners' challenges when they feel "handcuffed" to their businesses and explores ways to strike a balance between working in the industry and strategizing for its growth. 00:00 Business Coaching & Consulting Expansion08:01 "Benefits of Online Coaching"12:13 "Business Evaluation and Consultancy Insights"18:30 Bypassing Front Desk for Control25:30 Behind-the-scenes Business Strategy30:25 Delegation and Succession Planning33:16 Business Closure Due to Owner Retirements41:28 Car Ownership Financial Struggles45:36 Understanding Personal and Professional Values48:55 Overlooked Auto Maintenance Education55:44 Choosing Quality Over Cost58:49 Learning Technical Skills Hands-On01:04:08 Streamlined Service Through Effective Communication Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E95 Feb 18, 2025 85 min 1 annotation

Lester Kovacs from Dorman Products | The Repair Industry Needs Better Communication

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!Lester Kovacs is from Dorman Products. Today, he and Jeff discuss the challenges faced by Dorman in obtaining feedback from technicians about defective parts and why they need better communication from the industry. Jeff reflects on the reputation of aftermarket parts and that he's seen Dorman make improvements in that area. Lester also shares what's next for Dorman as they think about the future and the EV market.00:00 Success in Diesel and Auto Parts10:14 First Job in Automotive Industry11:33 Innovative Product Development Role19:05 Optimizing Automotive Part Reliability23:06 Technician Ingenuity and Collaboration31:01 Remanufacturing Enhancements via Failure Analysis36:01 Communication Gaps in Auto Services40:09 Tech Training: Progress and Challenges44:22 Window Regulator Redesign Challenges48:32 Expanding Beyond Light Duty Fleet53:10 Tech Issues Render Cars Obsolete01:01:42 Improving Dealer-Customer Collaboration01:03:49 Tech Struggles with RF Hub Shortage01:11:29 Aftermarket Solutions for EV Failures01:16:41 Constructive Feedback Over Negativity Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E94 Feb 11, 2025 80 min 10 annotations

Big Iron Doctor from TikTok Talks About Issues in the Heavy Equipment Industry

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREToday's guest is Josiah Meiring, the Big Iron Doctor on TikTok. Josiah talks about the issues in the heavy equipment servicing industry, particularly how technicians are severely underpaid. He talks about when he worked at a John Deere dealership and why he left to be a mechanic, saying his diagnostic skills needed to improve. Josiah also shares advice on starting a business, saying it's really important to have proper training and certification.00:00 Pipeline Equipment Experience08:33 Working in Extreme Heat: Strategies11:28 Pipeline Mechanic Opportunity: Higher Pay18:44 Freelance Mechanic's Journey22:04 Curiosity and Learning Mindset30:53 Helping in Hurricane Aftermath36:39 "Navigating Bootleg Software Challenges"40:37 Understanding System Technology Reluctance44:22 Applied Failure Analysis Explained50:12 Exorbitant Repair Quotes Dispute54:24 Equipment Maintenance: Big vs. Small Contractors01:02:51 Minimum Tech Education Demand01:07:51 Lack of Industry Standard Certification01:12:56 Not a Truck Mechanic01:14:19 Complex Truck Systems Challenges01:19:43 Celebrating Everyday Fixers Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E93 Feb 04, 2025 83 min 2 annotations

Mike Allen Says Ethics Need to Improve in Auto Repair

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREMike Allen owns Carfix Auto Repair and Tires in Raleigh, NC. He's also the President of the Automotive Service and Tire Alliance of North Carolina. He just started a podcast of his own, too! Confessions of a Shop Owner with Mike Allen. Check it out here! Today, Jeff and Mike discuss how to treat employees well and learn from past leadership mistakes to start a thriving work environment. Mike also says that ongoing training and self-improvement are crucial for owners, technicians, and service advisors.00:00 Training: One Size Doesn't Fit All05:53 Streamlined Vehicle Inspection Process09:04 Car Repair Estimate Process11:34 Auto Repair Support for Complex Cases15:01 Technicians Resist Changing Write-Up Process18:09 Service Communication Issues19:47 Diagnostic Decision: Cost vs. Certainty25:09 Transparent Interview Process Benefits27:16 Natural Leader's Journey30:42 Generational Impact of IGO Expo33:35 Expanding Perspectives through Dialogue36:06 Commitment to Business Process41:42 Disagreement on Shop Owner's Reputation44:56 Changing Communication in Skilled Trades46:45 Career Advice for Young Tradesperson50:00 Balancing Growth and Workforce Priorities53:08 "Top Technician in Industry" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E92 Jan 28, 2025 58 min 1 annotation

Mark Elliot from TikTok on Good Diagnostic Techniques

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!Mark Elliot, a TikTok creator, joins Jeff Compton today. Mark discusses the importance of smaller, focused training sessions for effective learning, sharing his recent experience with a modern turbos diagnosis course. Jeff and Mark also talk about the challenges and benefits of finding dedicated trainers for the industry. 00:00 Transitioning from technician to business side discovered.09:52 Unique approach leads to success and teaching.13:22 Advocate for quality car repairs, and prioritize safety.19:27 Scope learning curve is inefficient; test light suffices.24:58 Instructors emphasize fundamentals before using lab scopes.28:50 Indian immigrants employed at Winnipeg businesses.35:13 Open collaboration and learning through equipment experimentation.38:27 Understanding volt drop through practical insights.43:15 Trainers prefer daytime courses; shops must adapt.50:17 I have a secret shirt idea to share.56:58 Made Inuit friends, tried raw caribou, recorded video.58:09 Enthusiastic about experiencing Inuit culture and food.01:04:48 Events promote learning and networking opportunities. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E91 Jan 21, 2025 69 min 1 annotation

Tonnika Haynes talks Family, Business, and Auto Repair

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREJeff Compton is joined by Tonnika Haynes, owner of Brown's Automotive in Chapel Hill, North Carolina. Tonnika talks about growing up in the family business and what it's like to now carry on her father's legacy. Jeff draws on his memories of his father's meticulous craftsmanship, touching on their work's legacy and personal impact.00:00 Talk about ASTA05:49 Not a speaker, rarely talked, encouraged otherwise.09:24 Dad's craftsmanship was recognized years later, as an impactful legacy.11:07 Projects took longer than planned, and extra effort was required.15:24 Reflecting on memories with humor and family.16:41 Inspired by helping others in the collision industry.20:04 Became more prominent while he faded.25:00 Unexpected discoveries about Jesus' side jobs.27:17 Perseverance despite challenges, no quitting allowed.32:00 Jordan oddly fixes car lights; doesn't understand cars.35:46 Evaluate post-visit behavior; mostly well-behaved.38:13 He wants a barndominium for his lifestyle.39:44 Prefers Caravan customers to Viper owners.43:37 Discusses discomfort with medical procedures and measurements.46:42 Chat GTP's impact: resumes misleading, desire honest employees.49:49 Young people struggle to clean thoroughly, frustratingly incomplete.52:25 People still playing Pokémon at 21 years old.57:21 Conferences show success is achievable with choices.01:00:06 Please like, share, and auto-download podcast. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E90 Jan 14, 2025 62 min 4 annotations

Is AI and New Technology Good for Auto Repair? Sunil Patel and Kieran O'Brien

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HERESunil Patel is the founder of Tekmetric and Kieran O'Brien is the co-founder of Shop GenieIn today's episode, Kieran emphasizes training service advisors to improve sales performance through enhanced communication and technology adoption. Sunil shares his journey from medicine to founding Tekmetric, explaining how modern digital tools like digital vehicle inspections (DVIs) can streamline operations. Jeff highlights the challenge of convincing older shop owners to adopt new technologies despite the clear benefits for efficiency and customer experience.00:00 Physician switched careers to open repair shop.05:14 Matt inspired my journey in business ownership.08:10 Focus on customer service ensures business success.10:37 DVI revolutionized customer-technician interactions; and enhanced efficiency.14:34 TechMetric consolidates vendors, saving businesses money.16:23 Shop Genie: Solving automotive scheduling with technology.21:18 Sales skills are crucial for auto repair success.23:21 Prioritize sales training for advisors over EVs.28:55 Recall past recommendations; address at next appointment.29:46 Long-term customers may opt for new cars.32:41 Customer experience drives business success in 2024.36:39 Technology trends impact all age groups.40:04 Waiting affects efficiency; cultural fit varies significantly.44:59 Maintain transparency without scaring customers away.45:49 Old methods required; dealership knowledge outdated. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E89 Jan 07, 2025 49 min 2 annotations

Becky Witt Talks Technicians and Customer Communication

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!Jeff Compton is joined by Becky Witt, who shares her experiences and strategies for running a successful auto repair shop. Becky discusses the critical importance of hiring skilled front counter staff who excel in customer interaction, emphasizing that technical skills are not always necessary at the front counter. She highlights the significance of preventive maintenance and proactive customer communication, sharing her approach to diagnosing and managing vehicle issues. Finally, Becky delves into the challenges and solutions she has implemented to attract and retain valuable employees, including unique work arrangements and focusing on specific car brands.00:00 Becky simplifies business success and culture effectively.07:45 Add dollars until gross profit aligns.11:08 Closed Fridays; seeking unicorns for a productivity boost.18:13 Proactively replace batteries and tires for safety.25:50 Service, product knowledge; prolonging battery and tires.28:38 Interview is successful; the candidate is impressively prepared and equipped.32:00 Joe Gibbs: Super Bowl coach, NASCAR team owner.40:01 Dealership advisors: hustlers, multitaskers; independents struggle.47:10 Struts need replacing; loose nut chewed threads.50:37 Focus on training front staff, not diagnostics.57:27 Farmers produce prized, tender Interstate 80 beef.01:01:05 A Technician's job is tough, demanding, and underestimated. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E88 Dec 31, 2024 64 min 2 annotations