The Jaded Mechanic Podcast

Life as a Tech is Not Always "Sunny" with Sunny Massera

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff sits down with Sunny Massera. Sunny is a self-taught service manager that went from dabbling with cars to building high-end custom Broncos. He talks about why it's important to seek out people with greater skill to keep growing. Sunny also discusses the challenges of business ownership in the automotive world and talks about lessons learned from running his own shop. Jeff and Sunny also speak on the high expectations and pressures involved in custom car builds and mentoring young technicians.Follow Sunny on social - TikTokInstagramFacebookTimestamps:00:00 "Early Passion for Fixing Cars"09:33 Underappreciated Work and Mismanagement14:34 "Passion Meets Expectation in Craft"16:14 From Selling to Building Cars21:23 "Job Frustration and Judgment"27:28 Lifelong Learning in Trades33:17 Distractions and Smoking Breaks40:36 "From Carburetors to Convenience"42:58 "GTOs, Broncos, and Value"50:31 Truck Modification Causes Failure55:53 "Faulty Steering on Work Vans" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E137 Dec 09, 2025 62 min 35 annotations

Check Engine Chuck Says We Need a New Mindset

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff Compton is joined by Check Engine Chuck and Brian Gauthier. Chuck and Jeff talk about the importance of investing in service information and ongoing education. They also speak on how sharpening diagnostic skills can change a technician's role and reputation. Brian also shares his experience transitioning from routine mechanical work to more advanced diagnostics. He also opens up about the challenges of working in a small-town shop with limited resources.Timestamps:00:00 "Chuck's Impact on Attendance"08:13 "Better Than the Dealer"12:00 "Cost Differences in Workplaces"19:05 "Learning Effective Car Repairs"23:23 Shifting Perspectives Shape Outcomes29:01 "Chuck's Generosity and Frustrations"32:11 Gatekeeping for Change38:37 "Growth Through Focused Free Time"45:06 "No Sleep, Still Driving"47:48 "Transforming Through Mindset Shift"54:52 Car Conversion Issues Explained01:02:01 Daily Learning with Eric O.01:04:52 Struggles with Subaru Diagnostics01:12:35 "No Communication, Programming Risk"01:17:23 Bridging Technician and Management Gaps01:21:43 "Unexpected Generosity and Change"01:24:50 "Tech Confusion and Programming Chat"01:34:17 "Refining a Diagnostic Process"01:35:04 "Industry Impact" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E136 Dec 02, 2025 97 min 31 annotations

Culture at Work Has NEVER Been More Important | Tony Martinez - AAPEX Technician of the Year

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff Compton sits down with Tony Martinez who was the AAPEX Technician of the Year. Tony shares his perspective on mentorship in the automotive industry and the importance of team culture over individual performance. He and Jeff talk about the value of constantly learning and ASE certifications. They also discuss the growing need for open access to service information and support for the Right to Repair Act.Timestamps:00:00 "Teamwork and Growth Insights"10:21 "Learning Extreme Ownership"15:58 "Path to Becoming an A Tech"20:45 ASE Test Prep Insights22:32 "Pursuing Manufacturing Apprenticeship Early"29:11 "Engine Assembly and Keystone Pipeline"33:52 "Building Mastery Over Quick Fixes"43:10 "Workshop Workflow and Logistics"47:58 "Patience and Perseverance in Challenges"50:29 "Perseverance and Problem-Solving"59:27 "Company Culture Drives Success"01:03:59 Sherwood Family: Teaching Automotive Skills Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E135 Nov 25, 2025 69 min 30 annotations

Dutch Silverstein Tells Us How It Is

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff Compton is joined by Dutch Silverstein and his daughter Ana. Dutch brings up the differences of a transaction-based vs relationship-based business model, urging shop owners to pursue what aligns with their personal values and long-term goals. The conversation highlights the need for self-reflection and sacrifice when considering shop ownership, as well as the dangers of lowering standards in the industry.Timestamps:00:00 Celebrating Your Return03:50 Family-Owned Automotive Safe Haven07:57 Car Repair Frustrations Persist11:43 Mechanic Reputation and Trust14:40 Mechanic's Business Growth Journey16:52 Personal Betrayal in Safe Space20:25 "Coaching Costs and Industry Influence"25:51 "Pursuing Integrity Every Day"28:49 "Sacrifice for Future Success"31:10 "Boost Productivity, Build Wealth"35:13 Work Ethic and Presence37:00 "Training Wheels Off Moment"42:23 "Self-Reflection for Business Growth"43:38 Understanding Business Metrics & Decisions46:31 Avoiding Pitfalls in Business Growth50:25 "Unpaid Work Clarification"53:21 Empowering Technicians for Success Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E134 Nov 18, 2025 58 min 7 annotations

Is Mentorship the Answer to the Technician Shortage? | Chuck Mitchell

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff Compton welcomes Chuck Mitchell, this year's APPEX Giveaway Winner from the Changing the Industry Podcast with Lucas Underwood and David Roman. Chuck shares his story of how he got into the industry from fleet management and parts retail to shop ownership. He's passionate about the current technician shortage and helping younger generations. He and Jeff talk about the importance of cross-industry collaboration among local shops, the need for better training and information access, and the value of mentoring new technicians to create a more sustainable future for the automotive industry.Timestamps: 00:00 Meet Chuck Mitchell06:39 "Friend's Growth in Dealerships"15:05 Balancing Business and Compassion17:06 Shop Ownership Challenges22:58 "Building Confidence Through Understanding"30:19 Improving Industry and Supporting Workers34:07 Tech Career Paths in Shops36:44 "EV Direction and Innovation"43:25 "Reviving Craftsmanship in Auto Industry"48:24 "Vehicle Repair Challenges Persist"52:18 Customer Service and Accountability01:00:09 "AI, VR, and Cost Challenges"01:03:39 "Nurturing Young Techs"01:11:31 "Industry Growth Through Connection" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E133 Nov 11, 2025 75 min 36 annotations

Check Engine Chuck and Ryan Mullen Talks the State of Auto Repair

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff Compton is joined by Check Engine Chuck and Ryan Mullen for a conversation about the realities of working in automotive diagnostics. Ryan tells the story of being homeless and in addiction to becoming a sought-after diagnostician, emphasizing the importance of networking and community for professional growth. Check Engine Chuck highlights the power of persistence in tackling complex vehicle problems and the need to continually invest in skills and tools. They also talk about shop politics, technician shortages, and the rewards—and challenges—of building a career in the modern auto repair industry.Timestamps:00:00 The Power of Networking07:13 "Homelessness to Triumph Story"14:42 Valuing Talent in Industry18:04 Balancing Work and Family Time25:23 DRB3 vs. Y Tech Challenges30:59 "Frustration, Help, and Connection"36:37 "Patent Dispute and YouTube Fallout"37:18 "My Tool is the Best"43:58 "Discovering His Channel Journey"49:55 Building Connections Through Snapchat58:33 Addiction, Trauma, and Crime Connection59:17 Changing Perspectives on Redemption01:09:09 "Duralast Crank Sensor Solution"01:12:05 Sequoia Airbag Sensor Fix01:19:43 "Elite Techs Gather at Vision"01:21:40 "Adapting Business for Success"01:28:44 Diagnostic Tech Shortage Crisis01:32:16 "No Ceiling for You" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E132 Nov 04, 2025 98 min 31 annotations

Don't Stay at a Toxic Shop! | David Peacock

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff is joined by David Peacock, a mobile mechanic based in Calgary, Alberta. David talks about his life as a subcontractor, pointing out it's pros and it's cons. He's had plenty of run-ins with harsh Canadian winters and long commutes. They also bring up the current tech shortage and what needs to happen to see it improve.Timestamps:00:00 Fort McMurray: Canada's Boom Town08:28 Leaving Toxic Work Environments13:57 "Embracing Mobile Work Independence"17:29 "Automotive Collaboration Challenges"25:32 Fleet Operating Costs Insights30:14 Truck Inspections and Frame Issues35:05 Dealer Warranty Issues Persist38:22 "Commission-Based Confusion in Charges"46:06 "Vacation Saved, Gratitude Earned"52:41 Oil Change Frustrations57:27 Autel Remote Shop Experience01:01:35 TPMS Tool Usage Tips01:07:15 "Low-Maintenance Generational Drivers"01:10:31 Miscommunication Leads to Customer Frustration01:20:38 "Advisor Weakness in Auto Industry"01:23:41 Understanding Oil Leak Perceptions01:27:49 "Choosing Stability Over Ambition"01:36:03 Experience Doesn't Guarantee Mastery01:39:20 Start Small, Build Understanding01:43:13 "Technician Time and Process" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E131 Oct 28, 2025 109 min 30 annotations

Auto Repair MUST Modernize! | A Conversation with Tekmetric

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff Compton sits down with Amber Wright, VP of Business Development at Tekmetric, and Aaron Szafran, a former shop operator now with Tekmetric. Amber and Aaron share firsthand insights on how shop management software like Tekmetric can transform daily operations—emphasizing the importance of embracing change, streamlining shop processes, and building trust with customers through transparency and modern technology like DVIs (Digital Vehicle Inspections).Timestamps: 00:00 "Community and Growth in Industry"06:40 Shop Efficiency and Cost Challenges14:53 Building Trust Over Efficiency20:29 Adapting to New Shop Systems21:59 Cloud Transition and Data Security31:02 Proactive Customer Care Benefits36:46 Enhancing Customer Journey Communication38:03 Overbooking Risks in Auto Shops46:59 Defining "Fair" in Business Pricing51:42 "Decisions Driving Customer Experience"53:59 "Powerful Customer-Focused Tech Support"01:01:47 Truthful Advocacy Without Tough Spots01:08:03 Seamless Business Transition Process Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E130 Oct 21, 2025 76 min 27 annotations

The Sherwood's from !! ROYALTY AUTO SERVICE !! Talk the Future of the Industry

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff welcomes Sherwood Cook II and Sherwood Cook III of Royalty Auto for an in-depth conversation at ASTA 2025. The trio highlights the importance of advocacy in the automotive industry, emphasizing honest communication and putting the customer’s safety and best interests first. They discuss the current challenges facing independent shops, from the technician shortage to the escalating costs of tools and access to training, and explore ways to attract and retain the next generation of technicians.Timestamps: 00:00 "Safety Over Inconvenience Prioritized"05:41 "Rapid Channel Success Explained"11:12 "Sharing Training for Struggling Techs"18:27 "Passion for Lifelong Training"22:16 Micah's Creative Remote Control Hack30:24 Streamlined Auto Service Conversations35:31 "Assessing Vehicle Needs Insightfully"39:45 The Dilemma of Discounting43:11 "Practical Repairs Over Perfection"48:44 Passionate Mechanic's Reflection57:09 "Mentors, Survival, and Tool Humor"01:00:51 "First Tools and Truck Shop"01:04:14 Budget Tools vs Premium Quality01:08:34 Bought Used Scanner, Regret Depreciation01:14:47 Tech Industry Workforce Shortage01:22:30 Hands-On Summer Skills Camp Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E129 Oct 14, 2025 92 min 24 annotations

DO NOT Work a Job You Hate! Promotive Will Help You Be Happy at Work

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREThis episode was recorded at the ASTA Expo in Raleigh, North Carolina. You should go next year! Jeff Compton, Ethan Whidden and Stacy Black from Promotive have a conversation about how Promotive is now using AI with their virtual recruiter, Paige, to pre-screen candidates around the clock and ensure no great technician is unhappy at work. They also talk about how both shop owners and technicians need a good shop culture, continued training, and flexibility in benefits like PTO and four-day workweeks. Timestamps: 00:00 Recording at ASTA Expo - Looking Forward to AAPEX08:02 Shop Culture and Expectations15:29 "Missing the Shop Dogs"18:13 Embrace Continuous Technical Training25:55 Headset Restrictions Spark Workplace Debate29:52 "Prioritizing Safety Under Pressure"36:01 Shop Owners' Hiring Frustrations37:06 Hiring: Reputation and Compatibility Insights45:46 Decision-Making and Consultation Process47:27 Balancing Tech and Shop Perspectives54:44 "Service Advisors Need Empathy Training"58:27 Effective Brake Maintenance Communication01:03:38 Aligning for Industry Improvement Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E128 Oct 07, 2025 66 min 7 annotations

DO NOT Discount Your Labor JUST to Get the Job! | Joel McLearn

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff Compton is joined by Joel McLearn, shop owner from Nova Scotia. Today, he and Jeff get into the nitty-gritty shop management conversation from decisions about hiring and firing, to handling parts quality and pricing, and navigating the emotional side of customer service and business partnerships. And wait till you hear about the car battery incident! Timestamps: 00:00 It's Getting COLD in Canada!20:26 Confusion in Brake Inspection Practices30:19 "Effective Rust Prevention Techniques"31:47 Enduring Ford Engine Issues51:17 Minimum Charges in Service Industry56:28 Embarrassing Car Battery Incident01:12:58 Bridging Dealer-Aftermarket Divide01:21:30 Choosing Cost-Effective Car Repair01:24:00 Car Emission Testing Process Updated01:39:44 Effective Communication Strategies01:47:40 Misleading DVI Practices at Dealerships01:56:29 Proving Value Through Repairs02:06:51 Service Advisor Accountability Required Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E127 Sep 30, 2025 136 min 12 annotations

Should the Auto Repair Industry Take Notes from the Heavy Duty Trucking Industry? | Mathieu Patenaude

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff is joined by Mathieu Patenaude, a mobile heavy truck technician from the Ottawa area. Mathieu shares his journey from working for a school bus company to running his own mobile diagnostic business, explaining the challenges of adapting to rapidly changing truck technology and industry standards. They both talk about the challenges of working in harsh Ottawa winters, the unique demands of fleet maintenance, and the importance of thorough diagnostics and road-testing in the trucking world.Timestamps: 00:00 Ottawa Business Overview with Matthew06:08 Old School Car Troubleshooting13:03 Ottawa's Troubled Transit Project16:57 Parking Lot Truck Challenges21:34 Trailer Safety Overload Experience26:20 Renting Trucks vs. Specialized Equipment35:11 Pursuing a Career with Mercedes?37:16 "Tech Diagnostics: Knowledge Builds Over Time"43:47 Rising Door Rates in Canada47:29 "Shop Pranks with FUE Cans"56:12 "Rethinking Trade Apprenticeships"58:15 "Encouraging Thoughtful Problem Solving"01:08:05 Importance of Failure Analysis01:08:43 Incomplete Failure Analysis Practices01:15:40 Procrastinating Vehicle Maintenance Woes01:20:54 Changing Car Culture Impacting Youth01:25:32 Paving His Own Path01:30:48 Tech Distractions in the Workplace01:39:01 Transmission Fluid Level Check Process01:45:46 Handle Both Car Batteries01:47:07 Critiquing from an Ivory Tower01:51:39 Hidden Car Defects Dilemma Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E126 Sep 23, 2025 121 min 6 annotations

Will the Service Advisor Role Go Extinct?? | Marshall Sheldon

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff Compton welcomes Marshall Sheldon. Marshall stresses the importance of selecting apprentices based on personality and willingness to learn rather than experience. Jeff and Marshall also talk about flat rate vs hourly, and how the industry might just replace service advisors soon.00:00 Meet Marshall Sheldon06:02 "Mentorship to Independence"13:49 Personable Candidates over Technical Skills19:46 Advocating For Technician Training24:04 Employee Retention Through Treatment28:43 Certificate of Qualification Reflections37:18 "Mechanic's Night Shift Challenges"41:11 Entrepreneurship: Balancing Risk and Reward43:55 Innovative Technician's Essential Impact49:03 Rework Incentives: Fair or Not?54:31 Budgeting Training Costs01:03:50 "Stop Performing DVI for Free"01:07:35 Improving Advisor Communication Skills01:11:07 "Three-Year Engine Warranty Assurance"01:16:38 Hands-On Mechanical Training Guidance01:22:12 "Commitment to Quality Repairs"01:31:04 Autel vs. Zeus Tool Dilemma01:33:11 Auto Programming with Autel Device01:38:16 Dealership Mentorship and Financial Guidance01:45:52 Jeep Module Issue and Dealer Solution01:48:20 LinkedIn: Showcasing Technical Professionalism Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E125 Sep 16, 2025 112 min 5 annotations

Technicians Quit Over Poor Recognition NOT Pay | Josh Parnell

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff talks with Josh Parnell from the Limitless Leadership Podcast. Josh shares why recognition, rather than pay, is the number one reason that technicians stay vs leave their jobs. They also talk about the importance of meaningful one-on-ones and consistent follow-through for building trust and accountability in the shop.Check out the Limitless Leadership Podcast with Josh Parnell HERESign up for the ASTA Expo happening September 25-28 HERE00:00 Technician Retention Beyond Pay09:19 "Effective Leadership: Embrace One-on-Ones"13:11 "Now is the Time"17:22 "Safety, Trust, and Clarity"26:11 "Culture and Pride in Work"29:09 Empowering Lives Through Auto Repair34:35 "Embracing Life's Lessons"39:36 Empowering Leaders Through Coaching43:51 Instincts and Individual Methods Matter52:10 Teaching Enhances Understanding54:22 Empowering Change Through Questions01:01:20 Prioritizing Friendship in Workplaces01:05:32 Foundation Through Core Values01:11:19 Service Mindset vs. Problem Solving01:15:14 ASTA Attracts Social Media Influencers Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E124 Sep 09, 2025 81 min

Flat Rate EXPOSES Lazy Techs and that Scares the Auto Repair Industry

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HERECurtis Gardner is an Audi Master Guild technician. Today he joins Jeff to talk about his perspective on flat-rate pay, emphasizing both its financial upsides and its negative impact on technician mental health and work-life balance. They also share stories of the challenges and drawbacks of dealer politics, as well as the undervaluing of skilled problem-solvers—known as the "Jims" of the shop—who often keep shops running but aren’t compensated accordingly.00:00 Chrysler: Embracing Opportunity for Growth15:41 Rear Alignment Challenges and Costs28:59 Flat Rate vs. Guaranteed Pay Debate39:23 Prioritize Addressing Urgent Issues48:11 Auto Repair Estimate Dilemma54:00 Unwanted Vehicle Inspection Alerts01:04:53 Need for Persistent Problem Solvers01:18:40 Entrepreneurial Journey: From Gym to Business01:24:38 Technician Money Management Struggles01:41:41 "Advice for Unfulfilled Tech Workers"01:49:23 Advocating Conversations for Technicians01:56:35 Balancing Work and Family Struggles Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E123 Sep 02, 2025 125 min 2 annotations

Dory Carlin Says Bad Management is KILLING Good Techs

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff is joined by Dory Carlin, co-owner of a two-bay independent shop in Western Pennsylvania. Dory shares his unconventional journey into automotive repair, reflecting on lessons learned from both good and bad management throughout his career at dealerships. They discuss the challenges of growing a small shop, emphasizing the importance of valuing diagnostic expertise and standing firm on pricing, and touch on the evolving roles and support needed for young technicians entering the trade. 00:00 Jeff can't take the heat!06:20 Valuing the Auto Industry Fairly13:02 Reflections on Childhood Acquaintances19:32 Dealership Dynamics and Challenges25:55 Customer Choice in Service Quality27:16 Shop Owners' Part Choices Critique34:11 Luxury Brands Use Flat Rate42:18 "CSI: The Imaginary Priority"44:43 Success Depends on Team Dynamics51:07 Collaborative Learning Boosts Business58:00 Customer Satisfaction: Word-of-Mouth Impact01:00:35 Public Transit: A Modern Solution01:05:34 Closer Job for Family Time01:12:04 "My Ex-Girlfriend, My Wife"01:17:51 Industry Dynamics and Control Shift01:25:31 "Vehicle Repair Access Concerns"01:27:27 Tesla: Pioneering Car Subscription Features01:33:51 Hiring Biases Against Young Workers01:39:14 Car Troubleshooting Conversation01:45:27 "Navigating Automotive Service Rates"01:50:18 Car Sales: Prioritize Quality and Integrity01:57:35 Understanding Trauma in Different Professions Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E122 Aug 26, 2025 122 min 8 annotations

The Auto Repair Industry Needs to Fix More than Just Cars | Bryan Pollock

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff Compton is joined by his longtime friend and colleague Bryan Pollock. Bryan remembers stories of diagnostic mishaps and stresses the importance of following proper service information and thorough quality control processes. Together, they highlight the critical need for ongoing technician training, investing in apprenticeship programs, and fostering a culture of continuous improvement in the shop. 00:00 Jade Mechanic Podcast: Frustration Episode10:26 Accountability in Automotive Repairs12:00 Cost of Staff Training Commitment20:59 "Diagnostic Limits in Auto Shops"25:37 "Effective Group Communication Tip"29:13 Nissan Programming Challenges33:58 Tool Investment Strategy39:02 Flaws in Production-Based Pay44:57 Multiple Children Shadowing Experience50:13 "Social Media & Royalty Auto Insights"53:15 Training and Career Progression Importance59:21 Delayed Realizations and Regrets01:05:02 Chrysler Pacifica Clutch Issue01:09:39 "Identifix: Underappreciated Diagnostic Tool"01:20:02 Mystery of the Lake's Knowledge01:21:02 Cost-Effective Local Training Option Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E121 Aug 19, 2025 88 min 5 annotations

The Auto Repair Industry is FAILING Young Techs! | Lance Mechanics from TikTok

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff is joined by Lance Mechanics (lancemechanics10 on TikTok), a technician and content creator who has made waves online for his outspoken views on the automotive industry. Lance details his late entry into the trade, shares the cultural and financial differences he experienced between independent shops and dealerships, and discusses why he ultimately left the dealership world for underground mining. The conversation also takes a critical look at the realities of flat-rate pay, the lack of mentorship for new technicians, and why Lance now advises aspiring techs to consider fleet or heavy equipment work over traditional automotive roles.Timestamps: 00:00 Hybrid Systems & Dealership Challenges10:48 Job Manipulation Frustrates Shop Workers28:03 Misunderstood Automotive Challenges35:54 Chrysler Techline and Winter Gas Issues46:31 Dealer Experience: Easier Than Expected56:16 Safety Checks at Used Car Lot01:11:26 Christmas Eve Reflections on Auto Work01:13:55 Dealer Work: Challenges and Learning01:31:40 "Real-World Advice for Aspiring Mechanics"01:36:19 Tesla Wear and Diagnostic Stigma01:50:32 "Warranty: A Sales Strategy Insight"01:56:12 "When Regulations Lose Meaning" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E120 Aug 12, 2025 126 min 11 annotations

The State of the Repair Industry and What's Next with Christopher Delprete

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff welcomes Christopher Delprete, lead tech at Ace Truck Body and Trailer Repair in Georgia. Christopher talks about growing up in a family-run business in Massachusetts to his current role in heavy truck repair. He emphasized the rapid evolution of truck technology and the need for technicians to continually update their skills. Together, they discuss the critical role of mentoring and training the next generation of technicians, highlighting the importance of supporting young people and women in the trade.00:00 Guiding Brother's Biggest Bass Catch06:50 Waste Management Business Collapse10:47 Classic Car Memories16:36 Women Excel in the Heavy Truck Industry26:04 Brand Variety Keeps Job Exciting29:22 "NPR Frame Swap Process"33:46 Commitment to Quality and Safety39:22 Mutual Expertise Acknowledgement45:22 Truck Idling Workarounds Insights52:16 Montreal's Aggressive Drivers' Reputation56:36 Old Trucker's Tales01:00:50 Mechanic Video: Embracing Mistakes01:05:30 Highlighting Professionalism's Evolution01:09:55 OBD2 Tech Evolution Insights01:19:06 Widening Income Gap Motivation01:22:28 Toolbox Purchase Regret01:25:10 "Open-End Wrench Debate"01:30:48 Growing Up a Hot Rod Enthusiast Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E119 Aug 05, 2025 98 min 17 annotations

Podcaster Kevin Brown Puts the Auto Repair Industry on Blast About Diag Fees

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff is joined by Kevin Brown, a multi-shop owner and technician from Michigan with over 35 years of experience in the industry. Kevin shares candid insights on what it takes to run a profitable repair business, emphasizing the importance of charging for diagnostic work and paying technicians fairly for their time and expertise. The conversation delves into the challenges of managing people and processes, fostering a strong company culture, and establishing sustainable business systems for long-term success.00:00 "Podcast Clash with Kevin"08:32 Charging for Diagnostic Time15:43 "Reflecting on Past Mistakes"19:45 Brake Troubles and Customer Dilemma26:57 Brandon Sloan: Expert in Shop Economics28:00 "Mechanic's Guide to Business Success"36:05 "Value and Pay for Wiper Service"41:59 DVI and Customer Follow-Through Issues49:01 Tech Reluctance Delays Customer Service50:38 Streamlined Repair Order Process58:53 Reconsidering Technician and Advisor Pay01:02:57 Toxic Work Environment Reflection01:10:55 Road Force Balancing Importance01:15:55 Why I Question Automotive Needs01:18:22 Complimentary Diagnostics to Reduce Costs01:25:24 High Labor Rates Impact Efficiency01:28:42 Faulty Brake Promo Issues01:35:44 September Event Invitation Reminder01:38:53 Networking Opportunity for Experienced Professionals01:47:52 Finding Work-Life Balance01:52:06 Retail Industry's Youth Crisis01:55:25 "Building Respectful Connections" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E118 Jul 29, 2025 118 min 11 annotations

Frank Wiebe of 3D Auto Talks TikTok and Change in the Auto Repair Industry

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff is joined by Frank Wiebe of 3D Auto in Elmer, Ontario. Frank shares his experiences with Ontario’s new digital vehicle safety inspection program and how it has impacted his business, leading to a significant increase in inspection volume as other shops opted out. They also discuss the importance of integrity in safety inspections, emphasizing why they hold higher standards than the minimum regulations require. Lastly, Frank reflects on his journey from technician to shop owner, highlighting the challenges and rewards of running a family business in a changing industry.00:00 Adapting Safety Protocols with Technology10:36 Busy Used Car Lot Success13:36 "Bilingual Hire: Six-Year Apprenticeship"18:13 Family-Run Business Dynamics22:21 "Privileges vs. Hero Complex in Auto Shops"29:19 Tie Rod Dilemma: Pass or Fail?35:58 Regulating Safety Standards Concerns42:39 Motorbike Dispute and Indifference46:08 Faulty Car Repair Issues53:00 Lesson Learned: Consistent Rotor Replacement58:41 "Hands-On Learning: Beyond Floor Sweeping"01:00:53 Early Trade Reality Check01:07:18 Lost Art of Hands-On Learning01:14:01 Understanding Shop Hiring Challenges01:15:20 Mentorship Shapes Technician Skills01:21:14 Realizing Electrical Concepts Simplified01:30:25 Investing vs. Expanding Decisions01:34:40 Faulty Auto Parts Frustration01:39:11 "Industry Accountability and Safety" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E117 Jul 22, 2025 103 min 12 annotations

Why Low Shop Rates Hurt Everyone in Auto Repair | Bryan Bueckert

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff Compton sits down with technician Bryan Bueckert to talk through career challenges and the realities of working in the automotive repair industry. Brian shares his journey of entering the trade later in life, including the financial sacrifices and steep learning curve involved in switching from a call center job to turning wrenches. The discussion highlights key issues like low shop door rates and reluctance to charge for diagnostic labor, which make it difficult for technicians to earn a livable wage.00:00 "Subaru Enthusiast's Job Search"05:39 Skilled Trade Pay Disparity Debate13:47 Mastering European Car Systems20:00 Space Dilemma and Hiring Needs21:55 "Challenges of Small Auto Shops"29:51 Proper Oil for Euro Cars33:44 "No Tolerance for Customer Abuse"41:41 Final School Day in Windsor43:11 Subaru Salary Insights49:42 Oil Change: More Than Routine55:45 Revamping Traditional Auto Service Methods01:00:27 Quality Parts Ensure Trust01:06:57 Subaru CVT Fluid Maintenance Advice01:10:48 Car Service Decisions Explained01:18:08 Spare Key Programming Challenges01:22:40 Efficient Airbag Installation Story01:28:57 Considering Teaching High School Shop01:33:10 Pursuing Passion After Mortgage Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E116 Jul 15, 2025 102 min 13 annotations

Technicians Are Undervalued | Stories with David Kline

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff is joined by David Kline, a seasoned technician with over 25 years of experience. David shares eye-opening stories from his time in both dealership and independent shop environments, highlighting the grind of flat rate, toxic workplace cultures, and the impact these have on mental health and work-life balance. Together, they explore the need for genuine recognition of technicians’ expertise, discuss the failures of current compensation structures, and emphasize why reshaping how techs are valued is critical for the entire industry.00:00 Vehicle Safety Standards Concerns20:07 Work Dispute With Service Manager23:34 Trust and Accountability in Dealerships41:16 "Value Proven, Stress Unnecessary"49:00 Dealer Talent Drain: A Cautionary Tale01:01:38 "Diagnosing Chrysler EGR Valve Issues"01:08:08 Tool Troubles and Young Technicians01:21:45 Invest in Quality Tools01:23:19 Competitive Mechanic Memories01:43:45 "Personality Type and Customer Challenges"01:50:16 Benefit of the Doubt in Industry01:54:44 Valuing Co-Worker Relationships Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E115 Jul 08, 2025 123 min 10 annotations

How To Avoid Burnout As a Auto Repair Technician | Juwan Fields

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff Compton is joined by Juwan Fields, a young field service forklift mechanic seeking to transition back into the automotive industry. Juwan opens up about his dissatisfaction with the repetitive and unstimulating nature of equipment repair, contrasting it with his early passion for automotive diagnostics and electrical work. Jeff and Juwan talk about the challenges technicians face in finding fulfilling work that balances intellectual curiosity with financial stability.00:00 Career Shift: Equipment to Automotive04:43 Automotive Challenges and Reflections08:27 Job Transition: Oil Changing Experience10:38 Seasonal HVAC Job Experience15:26 Balancing Passion and Providing18:17 Choosing Stability Over Entrepreneurship20:16 "Keith Perkins: Expert Car Diagnostician"23:17 Networking with Industry Leaders27:51 "Skepticism of 'Specialty' Shops"30:33 Prefers Diagnostic Programming Over Key Work36:20 Brian Pollock's Repair Expertise38:35 "Job Satisfaction Over Money"39:59 Shop Struggles: Pay and Solutions45:40 "Aftermarket Parts: Unreliable Choice"46:34 Efficient On-Site Auto Technician Guidance52:29 Life-Changing Networking Events Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E114 Jul 01, 2025 55 min 6 annotations

Ford Tech J Cole (TikTok) Says Flat Rate MUST Change

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff welcomes Ford Tech J Cole to the show to talk social media influence and the changing auto repair industry. Both Jeff and J Cole have a love-hate relationship with life in the dealership, and shared similar thoughts and feelings about the repair industry as a whole. Hot takes galore on this episode! Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

E113 Jun 24, 2025 91 min