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Addendums, AI, EVs, and FTC Warnings: The New Reality for Automotive Dealers

Addendums, AI, EVs, and FTC Warnings: The New Reality for Automotive Dealers

Automotive Informants Jun 04, 2026 44 min
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About this episode

Dealers are facing a new compliance reality: FTC scrutiny of addendum pricing and online disclosures, with regulators potentially using AI to spot misleading patterns fast. The conversation connects transparency pressure to shifting dealership economics—less emphasis on “gross,” more on volume bonus pay plans—and asks whether AI will reduce negotiation and commission roles. EVs add another disruption layer: dealership profit leans on fixed operations, while charging infrastructure and battery tech shape adoption. Self-driving momentum is also framed as an AI-driven timeline shift.

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Technical Too Afraid to Ask
Term

FTC

"So there was a a recent article that they just announced on automotive news about the warnings of the FTC."

FTC is a U.S. government agency that polices unfair or deceptive business practices. Here, they’re focused on whether car dealers are being clear and honest about what buyers are really getting.

Concept

misled or misbait and switch type of practicing on their reviews

"And if they can see a pattern of misled or misbait and switch type of practicing on their reviews, then that could cause alarms for more investigations."

They’re talking about dishonest tactics in online reviews. The concern is that dealers might make something sound better than it really is, then the buyer gets a different outcome.

Company

AFIP

"Well, first of all I'll say Shannon Robertson of AFIP has talking to me this about this topic ad nauseum since since twenty been going through..."

AFIP is mentioned as an industry group that’s been involved in discussions about FTC rules for car dealers. The host is saying this isn’t a brand-new issue.

Person

Shannon Robertson

"Well, first of all I'll say Shannon Robertson of AFIP has talking to me this about this topic ad nauseum since since twenty been going through..."

Shannon Robertson is a person the guest references as having talked about these FTC dealer rules for a long time. She’s used as a credibility reference in the conversation.

Person

Kevin Deutsch

"we talked about it in ⁓ all things car business clubhouse with Thomas Israeno and Kevin Deutsch and and them folks."

Kevin Deutsch is another person mentioned as part of earlier discussions about dealer rules. Here, he’s not the main subject—just part of the background.

Person

Thomas Israeno

"we talked about it in ⁓ all things car business clubhouse with Thomas Israeno and Kevin Deutsch and and them folks."

Thomas Israeno is mentioned as someone involved in earlier conversations about car-dealer business topics. In this segment, he’s mainly a reference point, not the focus.

Term

Carvana

"and the consumers are at their wits in going outside to places like Carvana and Carmax."

Carvana is a company that sells used cars online, kind of like a direct-to-consumer alternative to traditional dealerships. People mention it when they’re looking for a simpler buying process.

Concept

addendums

"That's what seems a little bit f far stretched to me. Though I do think that there is a lot of now, in some states, There is some angst against what these the these addendum pricing..."

Addendums are extra fees or add-ons a dealer adds on top of the car’s advertised price. The concern is that some dealers don’t make them obvious enough, so buyers feel surprised later.

Term

Carmax

"and the consumers are at their wits in going outside to places like Carvana and Carmax."

CarMax is a big used-car seller with both stores and online listings. It comes up here as an alternative when buyers don’t like how some dealers add extra fees.

Term

nitrogen

"and I remember when addendums were remember the 200 199 for nitrogen?"

They’re talking about putting nitrogen in the tires instead of normal air. It’s an example of the extra add-on fees dealers have charged for.

Person

Frank Loebs

"I think I've I heard from Frank Loebs you know all the guys out there, you know, this is coming, this is coming, this is coming."

Frank Loebs is mentioned as a dealer-industry voice who thinks stricter enforcement is on the way. The guest is saying he’s not as convinced about how severe it will be right now.

Term

blockchain

"if look at what what this new administration has done with AI and you know, all the different things that they're looking at, the blockchain and stuff like that..."

Blockchain is a way to store information so it’s hard to tamper with. Here it’s brought up as part of the broader tech tools regulators could use to check what dealers are doing.

Term

AI

"if look at what what this new administration has done with AI and you know, all the different things that they're looking at..."

AI is computer software that can look through lots of information and spot patterns. Here, the idea is that regulators could use it to quickly find suspicious or misleading dealer behavior.

Term

franchise dealers

"you think about, you know, we got 17,000 franchise dealers or sixteen thousand franchise dealers, whatever it is."

Franchise dealers are regular car dealerships that are authorized to sell a specific automaker’s brand. The point here is that there are so many of them that audits could become widespread.

Place

Austin

"we sat in Austin a couple of months ago and he went through, he had gone through state by state all the different doc document laws..."

Austin is the city where they met for this discussion. It’s mentioned as the backdrop for talking about dealer rules in different states.

Person

Daniel Gare DG DG

"So here's the problem. And it ⁓ d I don't know if you know Daniel Gare DG DG, well known to some some people in this space. we sat in Austin a couple of months ago and he went through, he had gone through state by state..."

Daniel Gare is mentioned as a person who studied how dealer disclosure rules differ from state to state. The point is that what’s “legal” can vary depending on where the dealership is.

Term

VDP

"We you we you just have to put in somewhere in the comments and the VDP can be really small print..."

VDP means the page where you see a specific car listing online. The point is that dealers may hide important extra charges in small print on that page.

Term

pricing stack

"not listed in the pricing stack of of the VD of the VDP, which is is really what the FDC is trying is trying to go f go for."

A pricing stack is the list of all the parts of the final price, like base price plus add-on fees. The concern is that some dealers don’t show those add-ons clearly in the main price breakdown.

Term

FDC

"not listed in the pricing stack of of the VD of the VDP, which is is really what the FDC is trying is trying to go f go for."

FDC is mentioned as the regulator/enforcement focus for how dealers display extra charges. The takeaway is: don’t hide add-ons in obscure places—show them clearly where buyers look at the price.

Concept

federal law supersedes the state law

"so you're going to tell me that the re Republicans who have been very strong proponents of state law for l as long as I can remember, are now going to say that the federal law supersedes the state law..."

This is about which law wins when federal and state rules disagree. The guest is saying dealers may need to adjust because federal rules could override what states previously required.

Term

out the door

"Yeah, and you know, I've already seen dealers here in Texas doing that. They're putting the the addendums on their pricing, they're putting their dock fees on the pricing, including it out the door."

“Out the door” price means the total final cost—what you’d actually pay to get the car. It includes taxes and fees, not just the base price.

Term

dock fees

"Yeah, and you know, I've already seen dealers here in Texas doing that. They're putting the the addendums on their pricing, they're putting their dock fees on the pricing, including it out the door."

“Dock fees” are extra charges the dealer adds for moving the car to their location. They’re part of the final price even if they aren’t obvious at first.

Term

federal agencies

"And I think why this know, and I agree with you that that they've always been a proponent of let's make the let the states make the decision. However, because they still have these federal agencies, right, like they on a national level, they're they're gonna do their job, right?"

“Federal agencies” refers to U.S. government regulators operating at the national level that can enforce rules affecting car sales and advertising. In this context, they’re described as driving investigations and compliance actions that dealers must respond to.

Term

fines

"And and that's what it sounds like. I I think that $75 million fine was kind of one of those wake-up calls in my mind after I've read what what happened, what they did, how they went about it, and then how far back they went through it."

A “fine” is money a company has to pay because regulators believe it broke the rules. The point here is that the penalties are big enough to change behavior.

Person

Brad Wise

"There's a great guy, ⁓ one of my favorite guys in in the auto industry, Brad Wise down there in Tampa, Florida. Furman Chevrolet, who has I mean, if there was a poster child of the no addendum, no ads, Y like if there was a Wikipedia, it would be Brad Wise's face that day."

Brad Wise is a dealer figure the hosts bring up as an example of someone who runs a simpler, more transparent pricing style. It’s used to show that this approach isn’t just theory.

Concept

no addendum, no ads

"Furman Chevrolet, who has I mean, if there was a poster child of the no addendum, no ads, Y like if there was a Wikipedia, it would be Brad Wise's face that day."

This means the dealer tries to keep the deal simple: no extra surprise add-on charges and no tricky ad-based pricing. The goal is a straightforward “one price” experience.

Brand

Furman Chevrolet

"There's a great guy, ⁓ one of my favorite guys in in the auto industry, Brad Wise down there in Tampa, Florida. Furman Chevrolet, who has I mean, if there was a poster child of the no addendum, no ads, Y like if there was a Wikipedia, it would be Brad Wise's face that day."

Furman Chevrolet is a dealership the hosts mention as an example of a simpler pricing style. They’re saying it’s possible to sell cars with fewer surprise charges and less back-and-forth.

Concept

commission salespeople

"And so what really becomes, what we're now gonna end up having a discussion on, is do we get is are we seeing the end of commission salespeople inside of dealerships? And is AI, your point, going to push that?"

Commission salespeople get paid based on how many cars they sell. The discussion is whether newer tools like AI could make that kind of negotiation less necessary.

Concept

no negotiations

"You you think about I'll I'll just give you an example. When I bought my my Tesla, there's no negotiations. There's no nothing. Like you you I just had to buy it or or it is what it is, right?"

“No negotiations” means the price is fixed, and you don’t haggle. The host is comparing that to the usual dealership back-and-forth.

Brand

Tesla

"When I bought my my Tesla, there's no negotiations. There's no nothing. Like you you I just had to buy it or or it is what it is, right?"

Tesla is mentioned as an example of buying an EV without haggling. The point is that the buying process can be simpler when the price is set.

Brand

Best Buy

"I'll give you example. Like when Best Buy I've I've read something somewhere when Best Buy went to China and they tried to do this this no haggle pricing."

Best Buy is mentioned as a comparison point: if one store won’t negotiate but others nearby will, customers may still shop around to get a better price. It’s an analogy for dealership pricing behavior.

Term

one price

"And it just crushed Best Buy in that market. So I could see that it it just really depends now. If everybody decided to jump in and say, I'm gonna be, you know, one price and that's it, then that I could see things that way."

“One price” means the car has a set price and there’s no haggling. The host says it could change how the market works, but it probably won’t be adopted everywhere at the same time.

Company

General Motors

"Trent Cannon: Well, I I I think it was a bad idea for General Motors to kill Saturn. Personal opinion, by the way, I'm a big Pontiac fan too."

General Motors is the big automaker mentioned here. The host is talking about GM ending Saturn, which is an example of how brand strategy can reshape the market.

Brand

Pontiac

"Trent Cannon: Well, I I I think it was a bad idea for General Motors to kill Saturn. Personal opinion, by the way, I'm a big Pontiac fan too. but we we won't go back."

Pontiac is a former American car brand the host says they like. They bring it up because it’s part of their personal history with certain models.

Car

Pontiac Firebird

"...Chris J. Martinez: Yeah. I like Pontiac too, that firebird. Trent Cannon: But I I it's funny you just mentio..."

The Pontiac Firebird is an older-style performance car from Pontiac. It’s known for strong engine options and a sporty look. The podcast mentions it because someone is saying they like it.

Company

Circuit City

"Trent Cannon: ...everybody forgets the other company that was involved in that was Circuit City. And what did Circuit City have? Circuit City had high commissioned trained salespeople..."

Circuit City is mentioned as a retail company that struggled after changing its strategy. The host uses it as an analogy for how changing sales approach and incentives can hurt performance.

Term

margin compression

"But I'm talking about your Nissan stores, your Hyundai stores, even your your Ford and Chevy stores going to volume bonus pay plans as opposed to high gross pay pay plans, I I think is Mm-hmm. [1255.0s] But Best Buy was already surging at that point... enough that I mean I I I just I know we're gonna talk a little bit more about AI and I think that AI and what we're seeing in margin compression inside dealerships leads me..."

Margin compression means dealers make less profit per car than they used to. The episode connects that to new technology and pricing pressure.

Term

volume bonus pay plans

"I think there's still some gross there. But I'm talking about your Nissan stores, your Hyundai stores, even your your Ford and Chevy stores going to volume bonus pay plans as opposed to high gross pay pay plans, I I think is Mm-hmm."

A volume bonus pay plan pays salespeople based mostly on how many cars they sell. The host says that can make people care less about profit per car and more about hitting unit numbers.

Term

stair step

"Everybody else, they just went back to the same the the old tricks, stair step, the whole they just went back like it would take six months, maybe. ⁓ and and so I you know, I I don't know."

“Stair step” means pay increases in steps after you reach certain targets. The host is saying some pay plans are designed like that to push salespeople toward specific goals.

Term

gross

"And always, you know, focused on volume, but gross was was still a big part of the the the equation. so, you know, I I don't see any reason why you couldn't move to those types of models, but I do think that you should still have that that in there to try to get some of that margin."

“Gross” here means how much profit the dealership makes on a car sale. The host is saying it’s not as simple or transparent as people think because the real numbers depend on internal deals and incentives.

Term

OEM

"One the legislature didn't want more dealerships. you you ⁓ you could sell a thousand cars or or five hundred cars at a lot of Austin stores and and and I so what I'm saying as the OEM or as the dealer if everything is one price in that area you're still gonna say sell basically the same amount of cars."

OEM means the carmaker itself—the company that builds the vehicles. Dealers often follow the rules and incentives set by the OEM.

Term

MSRP

"Toyota is selling cars before they hit the lot, Chris. Before they hit the lot. And if you if you're putting together a gr a a great brand, forget it, they're not even negotiating MSRP."

MSRP is the price the carmaker puts on the window sticker as the “suggested” retail price. The point here is that some dealers don’t really haggle anymore—they’re basically trying to sell at that sticker price.

Concept

selling cars before they hit the lot

"Toyota is selling cars before they hit the lot, Chris. Before they hit the lot."

This means customers are getting cars arranged or sold before the dealership even has the car sitting on the lot. If that happens, the dealer has less room to bargain because the car isn’t “available” in the usual way.

Term

packs

"Because at the end of the day, some of it, yes, I know there's packs. I every dealer has them. They range from anywhere from 500 to $3,000."

“Packs” is slang for extra money-making items or add-ons that get included in a car deal. The host is saying dealers use these, but the salesperson’s slice of it may not be the whole story.

Car

Opel Sintra

"...ng to be there. So why should why should a Nissan Sintra be cost a different price in San Francisco than i..."

The Opel Sintra is a family-oriented minivan, meant to carry people comfortably. People sometimes talk about it when discussing pricing and value because its cost didn’t always line up with what buyers expected. In the podcast, it’s mentioned while comparing prices in different locations.

Term

brokers

"Like, man, the brokers, they they do have a job today. For how long though? I don't know that it that's a long term thing with AI..."

Brokers are middlemen who help you buy a car and negotiate the deal. The host is saying AI could do some of that work, which might make brokers less needed.

Brand

Car Edge

"For how long though? I don't know that it that's a long term thing with AI, because Car Edge is already proving that because they they provide a service that's has that broker like the they'll have the AI negotiate the deal for you for a small fee."

Car Edge is a company that helps people buy cars, and the host says it already uses AI to negotiate the deal for you. The idea is that you pay a fee and it handles some of the back-and-forth.

Term

Optimus robot

"You know, this Optimus robot comes out. There's a lot of dark factories in China today that operate at near a hundred percent robotics. you know, that comes into US, know, I know unions are big, you know, manufacturing, those are there."

“Optimus robot” is a humanoid robot concept meant to do work in factories or warehouses. The hosts are using it to talk about how robots could eventually help at car dealerships, not just in factories.

Concept

dark factories

"You know, this Optimus robot comes out. There's a lot of dark factories in China today that operate at near a hundred percent robotics."

“Dark factories” means factories that are run mostly by machines, with fewer people working on the floor. The goal is to automate production so it can run with minimal human involvement.

Term

EV

"But you could construct a car, especially an E V. … The E V that's where the b you know, some of the push has been for these E Vs…"

“EV” means electric vehicle. It’s a car that runs on electricity stored in a battery, not gasoline, and that changes how it’s built and serviced.

Term

ice vehicle

"…the cost at scale is much lower than ice ice vehicle. that is one reason why the fear of…"

“ICE vehicle” is shorthand for a gas-powered car that uses an engine that burns fuel. They’re contrasting it with electric cars to talk about how service and parts might change.

Concept

fixed operations

"Most of the profit in dealerships is made not off the sale of the car, it's actually made in fixed operations and servicing the servicing the vehicles."

“Fixed operations” in dealership terms refers to the recurring, non-car-sales side of the business—mainly service, maintenance, and parts. The hosts argue EVs could disrupt this revenue stream because EVs may require different (and potentially less frequent) service and use fewer traditional drivetrain components.

Term

charging network

"the problem we're we're we have in the United States is the charging network and our and our electrical infrastructure."

The “charging network” is the system of public and private charging stations that EV drivers rely on to recharge. The hosts point to gaps in the U.S. charging network and electrical infrastructure as a key reason EV adoption hasn’t grown as quickly as expected.

Car

Tesla Cybertruck

"Yes, I do that especially after — if me if my Tesla Cybertruck did not have self driving, I wouldn't be impressed with it at all."

The Tesla Cybertruck is a battery-electric pickup known for its distinctive angular design and for being heavily software-driven. In this segment, the host specifically credits the Cybertruck’s self-driving features with making the vehicle feel more impressive and usable day-to-day.

Car

Lexus Lf Lexus

"...nk about do do you think is that the end for this LF Lexus ⁓ or Was is this more to come? Are there any more..."
Car

Ford F-150 Lightning

"...ey already have. Like Ford got out of their their Lightning. Mercedes did away with their their EQ models. Ho..."

The Ford F-150 Lightning is an electric pickup truck. Instead of using gasoline, it runs on electricity stored in a battery. The podcast mentions it while talking about what Ford did with the Lightning line.

Brand

Mercedes

"Mercedes did away with their their EQ models."

Mercedes is the automaker mentioned as dropping some of its EV plans. The point is that even luxury brands are adjusting their electric strategies.

Brand

Honda

"Honda just that they're they're pulling out of some of their EVs."

Honda is the automaker mentioned as scaling back some EV plans. The host is using it to show that EV rollouts are being reconsidered by many brands.

Term

EQ models

"Mercedes did away with their their EQ models."

“EQ” is Mercedes’ name for its electric cars. The host is saying Mercedes stopped or reduced some of those EV models.

Term

charging every other day

"But for me it is more for for the most part when you really look at it, because I've looked at a lot of the data sixty percent of the populace, know, drives within f a forty mile radius on a on a round trip can have an EV with no problem and be be charging every other day at at their home."

It means the EV doesn’t need a charger every single day. If you drive a limited distance and can plug in at home, you may only need to charge every couple of days.

Term

charge to eighty percent

"But yes, you can charge Yeah, you can charge to eighty percent within ninety percent within now nine minutes..."

Charging to 80% is a common benchmark in EV discussions because charging speed often slows as the battery approaches full capacity. Many fast-charging curves are optimized so the biggest time savings happen in the lower-to-mid state of charge range.

Term

solid state batteries

"But yes, you can charge Yeah, you can charge to eighty percent within ninety percent within now nine minutes with I'm gonna say the name of the car wrong... But yes, you can now charge solid state batteries to 90% within nine in nine minutes."

Solid state batteries are a newer type of EV battery that uses solid materials instead of a liquid inside the battery. People expect them to charge faster and be safer, but they’re not common everywhere yet.

Car

BMW E30

"Trent Cannon: That is one of the things that I said from the get-go. This is and years ago, is that you'd have to expand the waiting areas and they would need to be safer. I got a sixteen-year-old daughter, who really wants to go to UT. Last thing that I want is her to be off Fifth Street. You know what I'm talking about. ⁓ On Street at eleven at night. Trent Cannon: waiting forty five minutes to charge her car. You know what I mean? And it's it's a true safety for a for a to twenty five year old female, e 30 year old It's it's it's a true concern. Even male. All You know, I there are just th that that that's one difference. That's the one dip big difference about China. We don't talk about Chris. We won't talk about that. They don't have the they don't have the Chris J. Martinez: ⁓ yeah. They don't have a problem. That that's not a problem. Yeah."

The BMW 3 Series is a car made for everyday driving that also feels sporty. It’s a popular model, so people often talk about how safe and practical it is to own. In the podcast, it’s brought up in the context of safety and everyday needs for a young driver.

Term

battery swaps stations

"They don't have the crime element that we have in the United States. That's why they can have they have battery swaps stations, right? That'll take out the battery, put it in, put it in a new one. You don't even have to stop, right?"

Instead of charging an EV battery, a swap station replaces your battery with a charged one. It can be faster, but it only works well if the batteries are standardized and there’s a network of swap stations.

Term

lithium

"When you look at where the technology solid state batteries are. And they don't all use lithium. By the way, we've discovered a bunch of lithium... There's a huge I mean, I'm talking about hundreds of millions of tons of lithium that that that they've they found."

Lithium is the material that many EV batteries rely on to store energy. If more lithium is found or sourced, it can help support building more batteries.

Term

self driving

"Chris J. Martinez: I agree. I think it's gonna get there. I I do I do believe it, especially now everybody's moving towards self driving. Nvidia, you know, when they they re opened up open source their technology for self driving..."

Self-driving means the car can do more of the driving for you—like steering and controlling speed—without you constantly doing everything. The idea is that it feels more like having a driver or chauffeur.

Brand

Nvidia

"Chris J. Martinez: ...especially now everybody's moving towards self driving. Nvidia, you know, when they they re opened up open source their technology for self driving..."

Nvidia is a tech company known for AI computers and chips. In this discussion, they’re being credited with tools that help cars do self-driving-related AI work.

Term

open source

"Chris J. Martinez: ...when they they re opened up open source their technology for self driving, so now any OEM can start adding that..."

“Open source” means the underlying software code is made publicly available so other companies can use, modify, and build on it. In the automotive context, that can speed up how quickly different automakers integrate self-driving features.

Brand

Hyundai

"Chris J. Martinez: ...so now any OEM can start adding that, which they are. You you look at Hyundai, you look at Lexus, or General Motors..."

Hyundai is a car brand mentioned as one of the companies working on self-driving technology.

Term

parking itself

"Chris J. Martinez: ...once people really understand self-driving, like I you know, I I've heard about self-driving for years... And until everybody understands that that feeling of it parking itself and driving you wherever you want..."

Parking itself means the car can steer and position itself into a parking spot. It’s a noticeable feature because it takes a lot of the hard, precise work out of parking.

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