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The most common car dealer scams and how to recognize them when they are happening

The most common car dealer scams and how to recognize them when they are happening

My Car Guru Podcast May 04, 2026 24 min
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About this episode

The host breaks down how dealers can disguise the real cost of a car by steering shoppers toward the monthly payment, stretching loan terms, or padding the deal with add-ons. It also covers trade-in math, addendum stickers, rate markups, yo-yo financing, and used-car disclosure issues. The practical takeaway is to focus on the full out-the-door deal, verify paperwork, and read history reports instead of trusting sales talk.

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Technical Too Afraid to Ask
Concept

total amount financed

"Let's talk about the pricing and payment scams. The most common is focusing on only the monthly payment instead of discussing the actual selling price, the interest rate, the total amount financed,"

This is the total amount of money the loan is actually for. If the dealer adds extra charges and puts them into the loan, you’ll pay interest on that extra amount too.

Concept

actual selling price

"Let's talk about the pricing and payment scams. The most common is focusing on only the monthly payment instead of discussing the actual selling price, the interest rate, the total amount financed,"

The actual selling price is the real price of the car you’re buying. Some sales tactics try to avoid talking about it so you can’t easily tell what you’re really paying.

Concept

monthly payment

"Let's talk about the pricing and payment scams. The most common is focusing on only the monthly payment instead of discussing the actual selling price, the interest rate, the total amount financed,"

Some dealers focus on what you pay each month instead of the full price of the car. That can make the deal feel cheaper, even if you end up paying more overall.

Term

loan term

"Okay, because in the payment, they can hide inflated prices. They can hide the loan term. You know, let's say you're talking to a salesperson and you say, well, I can't afford that monthly payment."

The loan term is the length of time you’ll be paying off the car. Longer terms can make the monthly payment look cheaper, but you often end up paying more overall.

Concept

negative equity rollovers

"Okay, inflated prices, extremely long loan terms, high interest rates, and negative equity rollovers. You know what that is? That's when you owe more money on your car than it's worth."

Negative equity rollover means you still owe money on your old car, but it’s worth less than what you owe. That leftover debt gets added to your new car loan, so you’re paying for it in the new deal.

Term

high interest rates

"Okay, inflated prices, extremely long loan terms, high interest rates, and negative equity rollovers. You know what that is? That's when you owe more money on your car than it's worth."

The interest rate is what the lender charges you for borrowing the money to buy the car. A higher interest rate usually means you pay more each month and overall.

Concept

rolled into your new loan

"See how negative equity, that's when you owe more on your car than it's worth. And a lot of people just think it goes away. Now, that negative equity is rolled into your new loan."

Rolling it into the new loan means the leftover debt from your old car becomes part of what you finance for the new one. That can make your new loan bigger and cost more.

Term

extended warranties

"Packing the payment is another thing they do with extended warranties, gap, paint protection,"

An extended warranty is extra coverage you buy after the original warranty ends. It can be helpful, but dealers sometimes sell it even when it’s not a great deal, so you should check what’s covered and what it costs.

Concept

Packing the payment

"Packing the payment is another thing they do with extended warranties, gap, paint protection,"

Packing the payment means the dealer adds extra stuff to the financing and you only look at the monthly number. That can make it hard to see what the add-ons really cost.

Term

gap

"Packing the payment is another thing they do with extended warranties, gap, paint protection,"

GAP coverage helps if your car gets totaled or stolen and the insurance payout doesn’t cover what you still owe. It can protect you from having to pay the leftover balance out of pocket.

Term

paint protection

"Packing the payment is another thing they do with extended warranties, gap, paint protection,"

Paint protection is an add-on meant to help keep your car’s paint from getting damaged. Whether it’s worth it depends on what exactly you’re getting and how well it’s installed.

Term

theft systems

"tire and wheel coverage, theft systems, maintenance plans. This is a good one. Ven etching on the glass..."

This means anti-theft add-ons the dealer tries to sell you. Sometimes they’re overpriced and don’t help much compared to the cost.

Term

Ven etching

"Ven etching on the glass, that is really valuable. So what they do is they etch your Ven number on your glass, all the glass in the car. What's that do? Nothing."

This is when a dealer pays to mark your car’s VIN number on the windows. They claim it helps recovery after theft, but many people don’t see real benefits for the price they’re charged.

Term

nitrogen in your tires

"And then nitrogen in your tires. What should that cost? Maybe five, 10 bucks a tire. Maybe. I'm not a big fan anymore..."

Some dealers offer to fill your tires with nitrogen instead of normal air. It’s supposed to help keep tire pressure steadier, but it often costs way more than it’s worth.

Concept

trade in scam

"So another type of scam is a trade in scam. That's where they undervalue your trade. They give you less for your trade than it's worth."

This is when the dealer gives you too little for your old car. They may do it so the final deal costs you more, even if the trade-in number sounds good.

Term

VIN number

"that's why you need to send me your VIN number to 423-552-2020, which is my cell phone number. And I'll do the homework for you."

Your VIN is like your car’s fingerprint. It’s how people can look up the exact car and figure out what it should be worth.

Term

addendum

"The dealership may also overprice the new vehicle. They may have an addendum or something like that. And it looks like you're getting more for your trade in than you thought it was worth..."

An addendum is extra paperwork that can add costs or change the deal after you think you’re done negotiating. It can be used to hide the real price increase.

Term

the difference that you have to pay

"But folks, the most important number when you're trading cars is really not the selling price or the trade value. It's the difference that you have to pay"

Don’t focus only on the trade-in price or the new car’s price. Focus on what you’ll actually pay overall after the trade-in is applied.

Term

trade value

"Now, I mean, it's hard to judge a deal just by the difference, but if you go to one dealer [493.9s] and they offer you a whole bunch more money for your trade in [497.8s] than the dealer that you had just visited, just don't assume that it's that much better of a deal"

Trade value is the price the dealer gives you for your old car. It matters because it’s one part of the deal, separate from what they charge for the new car.

Term

Windows sticker

"And that's where you have to see the Windows sticker. If you're trying to buy a new vehicle, [567.7s] have the dealers either email you a copy or mail you a copy or hand it to you when [574.4s] you're in the dealership, a copy of the Windows sticker."

The window sticker is the official sheet on a new car that shows what it includes and what it costs. Taking a photo helps you compare two cars that look similar but aren’t the same.

Term

package

"I mean, I've got two armadas sitting out there side by side. Both of them look, [604.1s] they're identical. But one of them is $5,000 more than the other. Why? Because it has a different [610.2s] package on it."

A package is a bundle of options that comes together on a car. Two cars can look the same, but if one has a different options package, it can cost more.

Term

MSRP

"We just used the factory window label, which shows the standard features and the optional [621.7s] features. It's called the MSRP, the manufacturer's suggested retail price. That's our starting [630.6s] point."

MSRP is the price the manufacturer lists as the starting point for that car. Dealers can sell for more or less than it, so it helps you see whether you’re being marked up.

Term

mark up the interest rate

"Well, dealers can mark up the interest rate. Dealers don't loan money, banks loan money, but dealers facilitate the loans through their finance offices."

Marking up the interest rate means the dealer sets your loan to cost more than it needed to. They can keep the extra money as profit.

Term

finance office

"Finance office abuses, abuses, abuses. Well, dealers can mark up the interest rate. Dealers don't loan money, banks loan money, but dealers facilitate the loans through their finance offices."

The finance office is the part of the dealership where they handle the loan paperwork. It’s also where they may try to add extras or push financing terms that benefit the dealer.

Concept

credit

"Let's say that the lender approved you based on your credit at 6%, but they give the dealer up to 2 percentage points or 200 basis points..."

Your credit is how lenders judge how risky it is to lend you money. Your credit affects what interest rate you qualify for.

Term

basis points

"Let's say that the lender approved you based on your credit at 6%, but they give the dealer up to 2 percentage points or 200 basis points, as bankers like to say."

Basis points are a way to measure interest-rate changes precisely. 100 basis points equals 1%, so 200 basis points equals 2%.

Concept

approved for

"So you need to know what you are approved for. Here's how you do that. You're sitting in a finance office and the finance manager says, yes, we got you approved and you say, well, what was the interest rate that I was approved for?"

Being “approved for” means the lender agreed to loan you money under certain terms. You should confirm the exact interest rate you were approved for, not just what the dealer tells you.

Concept

rate markups

""Rate markups are legal, by the way. And in many situations, but unethical dealers exaggerate them heavily with inexperienced buyers.""

Rate markups mean the dealer charges you a higher interest rate than the lender’s actual rate. Some dealers do it transparently, but others use it to quietly make you pay more.

Term

buy rate

""But what's the buy rate? What rate was I actually approved at by the bank?""

The buy rate is the interest rate the bank is willing to offer. If the dealer adds extra on top, your final rate is higher than it needs to be.

Concept

yo-yo financing

""Okay, so yo-yo financing. That's another finance office abuse. That's where, well, you were not approved, but they tell you that... You're going to ride home, but the dealer is not finalized because they don't have it approved yet.""

Yo-yo financing is when a dealer says you’re approved, gets you to sign and drive off, and then later changes the loan terms. Usually it means you end up paying more per month or putting more money down.

Concept

processing or dock fee

"their rules state that whatever price is quoted on a vehicle... that has to include a processing or dock fee if the dealership has one. ... they come out and say, oh, but you got a pair of dock fee. It's $9.95. No, I don't."

Sometimes dealers advertise one price, then add extra “fees” later. A processing/dock fee is one of those add-ons, and the point here is that the advertised price should already include it if the dealer is required to include it.

Concept

Federal Trade Commission

"And according to the Federal Trade Commission, their rules state that whatever price is quoted on a vehicle... has to include a processing or dock fee..."

The FTC is a U.S. government agency that helps protect consumers from unfair or misleading business practices. Here, it’s being used as the authority for how dealers must handle advertised pricing and fees.

Concept

road back odometers

"Use car specific problems. You know, selling an unsafe or a problem vehicle without clear disclosure, flood damage, frame damage, road back odometers."

“Road back” odometers refers to odometer rollback—tampering to make a car show fewer miles than it actually has. This matters because mileage affects wear, maintenance needs, and the car’s value, and it can hide a vehicle’s true history.

Concept

flood damage

"selling an unsafe or a problem vehicle without clear disclosure, flood damage, frame damage, road back odometers."

Flood damage is when a car has been in water. Water can cause hidden problems later, especially with electronics and rust.

Concept

frame damage

"flood damage, frame damage, road back odometers. It's not as big of a problem as it used to be."

Frame damage means the car’s structural “frame” has been bent, cracked, or otherwise compromised, usually from a serious crash. Even if repaired, it can affect safety and alignment, and it’s a key disclosure item.

Concept

ignored warning lights

"Disguised auction cars, disguised rental cars, ignored warning lights is another one."

Ignored warning lights refers to continuing to sell or operate a vehicle while dashboard alerts are present, without addressing the underlying problem. Warning lights can indicate safety or emissions issues, and ignoring them can be a sign of a scam or poor maintenance.

Concept

disguised auction cars

"Disguised auction cars, disguised rental cars, ignored warning lights is another one."

Sometimes a car comes from an auction, but the seller makes it sound like something else to avoid questions. The risk is you might miss important history about the car.

Concept

disguised rental cars

"Disguised auction cars, disguised rental cars, ignored warning lights is another one."

A rental car is a car that many different people drive. If a seller doesn’t clearly say it was a rental, you might not realize it could have more wear or hidden issues.

Concept

inspections of especially used vehicles

"But this is particularly dangerous for inexperienced buyers who don't get inspections of especially used vehicles. You don't need to get an inspection of a new vehicle, but a used vehicle."

An inspection is a careful check of a used car to find problems you might not notice right away. It’s especially important when you’re worried about scams or hidden damage.

Concept

vehicle history reports

"They don't understand vehicle history reports. Don't just assume that just because the sales person says, oh, yeah, this thing has a clean history. You want to read the report."

Vehicle history reports compile records from sources like insurance, auctions, and title/registration data to show events such as accidents, title issues, and sometimes odometer readings. The host emphasizes not relying on a salesperson’s claim of a “clean history” and instead reading the report yourself.

Brand

Carfax

"reported to the two car facts or auto check. And, you know, this is just something that you have to be able to do in order to make sure that you're not buying a problem car."

Carfax is a service that provides a report about a used car’s history. It can help you spot warning signs before you hand over money.

Brand

AutoCheck

"reported to the two car facts or auto check. And, you know, this is just something that you have to be able to do in order to make sure that you're not buying a problem car."

AutoCheck is a service that creates a report about a used car’s past. It can help you see things like reported repairs or ownership history.

Concept

buybacks

"dealers who go to the factory and they buy these buybacks. So somebody was very dissatisfied with the vehicle. It qualified under the lemon law. The dealers or the manufacturer, Ford or Chevrolet or Toyota bought the vehicle back from the customer... and then took it to the auction and sold it to dealers as a buyback."

A buyback is a car the company took back from the first owner because it had serious problems. Even if it’s been “fixed,” it can still come with a history you should know about before buying.

Concept

lemon law

"It qualified under the lemon law. The dealers or the manufacturer, Ford or Chevrolet or Toyota bought the vehicle back from the customer, made them whole..."

Lemon law is a rule that protects buyers when a brand-new car keeps having the same problem and the company can’t fix it. If it qualifies, the company may have to take the car back.

Term

service advisors

"Then you take it to the dealership and the service advisors searches the history on it and said, oh, this little puppy was a buyback."

A service advisor is the person at the dealership you talk to when you bring your car in for repairs. They look at your car’s situation and help coordinate what gets fixed.

Concept

psychological tactics

"as far as other tactics, how about those psychological tactics? Like, just wearing people down... repeated transfers between salespeople and managers... And when you get tired, you're going to have... scrutinize the DLS. You're not going to read the paperwork. You're just going to sign it to get out of there."

The episode describes common dealership “psychological tactics,” including wearing buyers down with long waits, repeated transfers between staff, and pressure to act quickly. These tactics can reduce careful decision-making, leading buyers to skip reading paperwork or ask fewer questions.

Term

false urgency

"And they also create false urgency. You know, someone else might be in to buy this today. Or this incentive ends today. Well, if you don't buy it today, then the price"

False urgency is when a salesperson pushes you to buy right now by claiming there’s a deadline. The goal is to stop you from thinking it through or shopping around.

Term

out-the-door price

"Bring an independent advisor that knows what they're doing. Focus on a total out-the-door price and the four targets, the sale price of the car, the trade value, the terms of the loan, and the aftermarket items."

The out-the-door price is the final total you pay to get the car. It includes the car price plus things like taxes and fees, so it’s the real number to compare between dealers.

Term

terms of the loan

"Focus on a total out-the-door price and the four targets, the sale price of the car, the trade value, the terms of the loan, and the aftermarket items."

Loan terms are the fine print of your car financing. Even if the monthly payment looks similar, the total cost can change a lot based on the loan details.

Term

aftermarket items

"Focus on a total out-the-door price and the four targets, the sale price of the car, the trade value, the terms of the loan, and the aftermarket items. And negotiate those separately."

Aftermarket items are extra add-ons the dealer sells that weren’t originally part of the car. Ask what each one costs so you don’t pay for stuff you don’t want.

Term

financing separately

"Compare financing separately with the bank or credit union before you walk into the dealership. And never feel embarrassed to leave and think about it overnight."

Financing separately means you shop for the loan on your own first, like through your bank or a credit union. That way you’re not stuck with whatever financing the dealer tries to push.

Concept

optional products

"They explain the numbers clearly. They encourage questions. They disclose optional products honestly. They avoid confusing payment games."

Optional products are extras you can say yes or no to. The key is that the dealer should clearly explain what they are and what they cost.

Concept

payment games

"They explain the numbers clearly. They encourage questions. They disclose optional products honestly. They avoid confusing payment games. They respect older customers."

“Payment games” are tricks dealers use to make the deal sound better than it really is. They might focus on a low monthly payment while the total cost is higher.

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