service advisors
Service advisors are the people at the repair shop who talk to you about what's wrong with your car and then tell the mechanics what to fix. They help make sure your car gets the right repairs.
Service advisors are the professionals at automotive repair shops or dealerships who communicate with customers, understand their vehicle issues, and coordinate with technicians to ensure repairs and maintenance are done properly. They act as a bridge between the customer and the technical staff.
Hear It Discussed
"My average call time is that nine minutes in service. I need to take that weight off the service advisors."
"Driving Past You!" The Hidden Reason Your Best Customers Defect to Jiffy Lube | Industry Spotlight Car Dealership Guy Podcast
"...the training for service advisors or client advocates that I like to call them are really kicking it up a notch."
Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088] Remarkable Results Radio Podcast
"Plus, Matthias Stover of RockEd talks about why training service advisors is more critical than ever."
April 17, 2026 | Stellantis' Brampton plant pitch rejected; RockEd CEO Matthias Stoever Automotive News Daily Drive
Cars Known For This
Episodes Mentioning "service advisors"
"Driving Past You!" The Hidden Reason Your Best Customers Defect to Jiffy Lube | Industry Spotlight
Car Dealership Guy Podcast
The most common car dealer scams and how to recognize them when they are happening
My Car Guru Podcast
Kyle Coleman on Path to 40 Stores, Scott Pharr on F&I Pay Plan | Daily Dealer Live
Car Dealership Guy Podcast
Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088]
Remarkable Results Radio Podcast
April 17, 2026 | Stellantis' Brampton plant pitch rejected; RockEd CEO Matthias Stoever
Automotive News Daily Drive
![Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter[THA 481]](https://artwork.captivate.fm/865abbdd-1bb8-4086-96a5-a73bd747fb09/THA-481-promotive-paige.jpg)
Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter[THA 481]
Remarkable Results Radio Podcast
![The “Monster” in Your Head Is Costing Your Shop Money [RR 1086]](https://artwork.captivate.fm/a69c3869-3800-460c-966f-fd5902c9982e/RR-1086-greg-bunch-coffee-with-carm.jpg)
The “Monster” in Your Head Is Costing Your Shop Money [RR 1086]
Remarkable Results Radio Podcast
3 Car Questions That Could Save You THOUSANDS (Q&A Saturday)
Car Connection Workshop
Fixed Ops Friday w/ Damon Egan, Steve Shaw, Richard Lupo | Daily Dealer Live
Car Dealership Guy Podcast
![Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084]](https://artwork.captivate.fm/feb1aaf1-594c-442d-802a-2ae8657fbf23/RR-1084-jay-goninen.jpg)
Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084]
Remarkable Results Radio Podcast
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