service advisors
Service advisors are the people at the repair shop who talk to you about what's wrong with your car and then tell the mechanics what to fix. They help make sure your car gets the right repairs.
Service advisors are the professionals at automotive repair shops or dealerships who communicate with customers, understand their vehicle issues, and coordinate with technicians to ensure repairs and maintenance are done properly. They act as a bridge between the customer and the technical staff.
Hear It Discussed
"We incentivize our service advisors to bring us potential repair problem cars that maybe the outcome would be better to put them in a different vehicle."
Law on Digital Dealer, Burnett on Sales, Ebin on Ads, Pister on Fixed | Daily Dealer Live Car Dealership Guy Podcast
"...the training for service advisors or client advocates that I like to call them are really kicking it up a notch."
Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088] Remarkable Results Radio Podcast
"It's what your service advisors believe their job is when they answer it. Because after listening to thousands of recorded phone calls over the years, I've learned a thing or two."
Your Service Advisor Has One Job on the Phone: Get the Appointment [E266] Chris Cotton Weekly Blitz
Cars Known For This
Episodes Mentioning "service advisors"
Your Service Advisor Has One Job on the Phone: Get the Appointment [E266]
Chris Cotton Weekly Blitz
Law on Digital Dealer, Burnett on Sales, Ebin on Ads, Pister on Fixed | Daily Dealer Live
Car Dealership Guy Podcast
Flat Rate Doesn't Match the Real Repair with Josh Forbes
The Jaded Mechanic Podcast
Spradlin on Used Car Acquisition, Murphy on 5-Day Frontline | Daily Dealer Live
Car Dealership Guy Podcast
Fixed Ops Friday w/ Ryan Downing & Jay Trivedi | Daily Dealer Live
Car Dealership Guy Podcast
Keller on Automotive Opportunity, Keys on Pricing, Vesely on 4-Day Work Week | Daily Dealer Live
Car Dealership Guy Podcast
"Driving Past You!" The Hidden Reason Your Best Customers Defect to Jiffy Lube | Industry Spotlight
Car Dealership Guy Podcast
The most common car dealer scams and how to recognize them when they are happening
My Car Guru Podcast
Kyle Coleman on Path to 40 Stores, Scott Pharr on F&I Pay Plan | Daily Dealer Live
Car Dealership Guy Podcast
Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088]
Remarkable Results Radio Podcast
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