Glossary / General

service

13 Episode Mentions

Too Afraid to Ask

Service is the part of the dealership that fixes and maintains cars. It teaches you how repairs actually get done and how customers are taken care of.

Technical Definition

Service is the dealership’s fixed operations area focused on maintaining and repairing customer vehicles. Experience in service helps someone understand technician workflows, customer communication, and operational performance beyond just selling.

Hear It Discussed

"So that no and now what you're spending what fifteen grand every three years on on a service big fucking deal dude on a car that's worth like 200..."
Sporty Shortys, Chopped Valley, and Summer Events - DWA! Podcast Ep. #940 Driving While Awesome 10:43

"Let's go get the service, the fixed ops business back from these independents that we forfeited it to."
CDG In The Wild | Daily Dealer Live Car Dealership Guy Podcast 27:35

"[664.9s] What matters next is how it's handled when it needs service. ... [765.8s] I don't know what number this is or if it's just the software and go to, you know, service"
Episode 564: Special Guests Franz and Lars Discuss Model S and X's Legacy Ride the Lightning: Tesla and EV Podcast 11:04