Glossary / General

warranty work

14 Episode Mentions

Too Afraid to Ask

Warranty work is when a car needs repairs that are paid for by the manufacturer because the car is still under warranty. If the car has problems that aren't caused by the owner, the dealership should fix it for free.

Technical Definition

Warranty work refers to repairs or services covered by a manufacturer's warranty. This means that if a vehicle has a defect or issue that is covered under warranty, the dealership is obligated to fix it at no cost to the customer, provided the issue isn't due to misuse or lack of maintenance.

Hear It Discussed

"[2463.9s] But like, that's an actual, [2466.3s] that's the first bit of actual warranty work. [2470.6s] That's pretty good."
Replica or Recreation?; THAT New Car Law; GT500 Review The Smoking Tire 41:03

"And then that is so true. Recon parts, that is tough right now, isn't it? Yep. And warranty work. You know, we have a juggernaut in fixed operations and, you know, recon cars, user deprioritized..."
Spradlin on Used Car Acquisition, Murphy on 5-Day Frontline | Daily Dealer Live Car Dealership Guy Podcast 53:31

"And when things go wrong, they just look the other way. And that's just so frustrating for me. Yeah, it is. It's pretty rampant. And I don't, at one point, we started looking at how much warranty..."
166: Building Record-Breaking GT-Rs & Lamborghinis | AMS Performance Tuned In 06:22